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1 Welcome to the webinar We will begin shortly There are two methods for listening to this webinar. Select Audio from the tool box on the right side of your screen, and select either Telephone to call in and listen using your telephone, or Mic & Speakers to use your computer s speakers. For telephone access, please use the phone number provided in your webinar confirmation or the number provided in the tool box. When you dial In, you will be prompted to enter your Access Code and Audio PIN. If no phone number is listed, you must use the Mic & Speakers option. All participants are muted during the webinar. 1

2 Your Business Analysis Career Beyond Requirement to Business Process Management and Business Intelligence July 2014

3 Host Maureen McVey Head of Learning and Development IIBA Maureen McVey, CBAP has 16+years of experience as a business analyst and is a founding member of IIBA.Ms. McVey has provided business analysis services for many different industry sectors including; banking, finance, insurance, government, policing and manufacturing and has been working within the I.T. industry for over 25 years. As the Head of Learning and Development, Ms. McVey is accountable to business analysts in the areas of competency and career development. She supports corporations by providing process and business analyst competency assessments. Ms. McVey assesses academic business analysis programs ensuring alignment of those programs to the IIBA Business Analysis Body of Knowledge (BABOK Guide) and Competency Assessment Model v 3.0 3

4 Vision and Mission Vision The world s leading association for Business Analysis professionals Mission Develop and maintain standards for the practice of business analysis and for the certification of its practitioners IIBA is an international not-for-profit professional association for business analysts. 4

5 IIBA Membership has Benefits! Webinars Exclusive access to experts, authors and professionals Online Library Hundreds of books worth $700 annually Online Business Analysis Competency Assessment Free self assessment of your BA skills BA Connection Newsletter Latest in Business Analysis news BABOK Guide and Competency Model Free access to Business Analysis Standards Quick Tips for Better Business Analysis Monthly tips to make your job easier CBAP and CCBA Discount exam fees 5

6 Today s Session Describe two roles: Process Analyst and Business Intelligence What they do and how they do it What are the skills, knowledge required for each role What you need to make the transition Each person brings their own skills and experience to the table There isn t one answer for everyone

7 Take Inventory Current State What do you know? What experience do you have? Where can I get more information?

8 Process Analyst A Process Analyst specializes in bringing change to organizations through the analysis, design and implementation of the business processes that keep organizations running, and the management of changes to those processes.

9 Terminology Business Process Management Six Sigma / Lean Six Sigma / DMAIC Business Process Improvement Balanced Score card Decision Modeling Business Architecture Efficiency, Effectiveness, Adaptability Key Performance Indicators

10 How they do it Facilitate /understand business goals and objectives Problem definition root cause analysis Model and analyze business processes Business Rules Analysis Observe Data Analysis Define key performance indicators Benchmarking

11 Tools Process Simulation experiments, ARIS, Talend, SAVVION Document Processes Visio, BPMN, Process maps, flowchart, Data Flows Multi purpose: Adonis, IBM Process Designer, Logizian Signavio Process Editor

12 Outputs Change New or modified processes Outsourcing Current state measures New Key Performance Indicators New Business Rules Change Management Plan Reports

13 Skills / Knowledge Facilitation skills Analytical thinking and problem solving Root cause analysis Benchmarking Organizational readiness assessment Change Management Process improvement (e.g. Lean Six Sigma) Knowledge of various frameworks (e.g. Zachman Framework) Modeling: process using various methods and tools (Six Sigma, UML, BPMN, Workflows)

14 Certification: CCBA CBAP Certificates: Prosci: Change Management Six Sigma /Lean Business Process Management

15 Trends Unstructured processes Service Design Business Decision Management/Enterprise Decision Management

16 Career Opportunities O*Net refers to role as Management Analyst projected growth % Projected Job Openings ,000 Average Salary 80, USF

17 Resources Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals, Second Edition by Paul Harmon Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency by Carl F. Lehmann Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs by David Parmenter Webinars Online Library Endorsed Education Providers

18 18 Business Intelligence Transformation of data into value-added information Analytic insight to support business decision-making A business intelligence change initiative focuses on information requirements to support decision-making at, or across, different levels within the organization: Executive level: supports strategic decisions, Management level: supports tactical decisions, or Process level: supports operational decisions.

19 Terminology Descriptive Analytics what happened and why management reporting - relational data bases, Predictive Analytics : What will happen historical performance data is combined with rules, algorithms, and occasionally external data to determine the probable future outcome of an event or the likelihood of a situation occurring Big Data : voluminous amount of structured, semi-structured and unstructured data Volume, velocity, and Variety of data that most mission critical processes and their environments may produce Dashboard

20 How They Do it Acts as the primary liaison between business intelligence stakeholders and solution providers in the elicitation, analysis, and specification of system requirements. Enterprise data modeling, Decision modeling, Specialized presentation design (for example, dashboards) Ad-hoc query design Extract, Transform and Load data Analysis, conclusions, options

21 Tools/ Skills/ Knowledge of Structured Query Language (SQL) Data Driven Decision Management (DDDM) Hadoop platform Business Intelligence and database technologies e.g. MicroStrategy, Cognos, Business Objects, Informatics, ODI, Teradata, Netezza, SAS or Exadata. Data warehousing and data marts Business intelligence dashboards and performance scorecards

22 Tools/ Skills/ Knowledge of Extraction Transformation and Loading (ELT) and related tools (e.g. SQL Server Integration Services (SQL SSIS). Data Analytic Tools (e.g. SQL Server Analysis Services - SSAS) Data Visualization (e.g. SQL Server Reporting Services) Open Data Base Connectivity (ODBC) Online Analytical Processing (OLAP)and report cubes

23 Dr. Fern Halper, TDWI

24 Outputs Dashboards Data management Data governance Reports e.g. tracking KPI Identifies key business questions/issues, formulates hypotheses, collects data necessary to evaluate the hypotheses, performs analysis and summarizes conclusions/ recommendations Breaks down complex data analysis into understandable concepts Data loading and manipulation

25 Certification: CCBA CBAP Certificates: Certified Business Intelligence Professional (CBIP) TDWI Masters of Science in Business Analytics New York University Stern

26 Trends Cloud Business Intelligence and data housing Agile Mainstream predictive analytics Embedded BI within processes Story telling to produce requirements Mobile

27 Job Prospects O*Net USA 22% growth Through 2022 Expect 100,000 opening through 2022 Salary 82,000+ Considered new and emerging Business Intelligence Business Intelligence Consultant Business Analytics

28 Dr. Fern Halper, TDWI

29 Resources IIBA Webinars iiba.org/learningdevelopment/webinars.aspx New York University Stern School of Business Dr. Fern Halper, TDWI Online Library: Big Data Management, Technologies, and Applications by Wen-Chen Hu and Naima Kaabouch (eds) Business Intelligence For Dummies by Swain Scheps Business Analysis for Business Intelligence by Bert Brijs

30 Where do I start? What are your skills and experience? IIBA Assessment, Resume, Training, Certifications, webinars, online library Search job postings, look for training opportunities, attend IIBA chapter meetings, join IIBA LinkedIn group List the requirements what you need to make the change Conduct Business Analysis on Your Career Research Roles Current State Gap Analysis

31 Resources - demo [email protected]

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