Reporting trends and pain points of current and new customers IBM Corporation

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1 Reporting trends and pain points of current and new customers 2013 IBM Corporation

2 Three main area of problems 1. Slow reporting performance But it is about the data source, not about reporting tool 2. Slow implementation of changes But it is about selecting the right tool (part of BI) for the right user in the right time and about the reporting process definition 3. Insufficient visualization But it is about using the right visualization technique for the right user

3 Three main area of problems 1. Slow reporting performance But it is about the data source, not about reporting tool 2. Slow implementation of changes But it is about selecting the right tool (part of BI) for the right user in the right time and about the reporting process definition 3. Insufficient visualization But it is about using the right visualization technique for the right user

4 Where are data? User based User has data on his machine Flexibility Local machine limitation Centralized (server) based Data are stored on the centralized server (shared) Single source of true Limited flexibility Combination: Data on server, but in hand of business user Sharing of results and data between server and user? BI concept definition? Should the users have the possibility to prepare and change the data or should user just consume the data in a flexible way?

5 Where are data? In Memory Quicker for query response Machine requirements Another layer existence disk / memory differences (complete) memory refresh Challenging for human resources Database (disk) Slower Single source of true Lower machine requirements Generally known technology Combination: Leverage the best of both aggregate aware approach with the possibility of in memory caching

6 Data storage Different data storage technology for different purpose: Relational database standard, column based (DB2 BLU ready),, Appliances (IBM Netezza, Teradata, Oracle Exadata, ) Cubes OLAP (ROLAP, MOLAP, HOLAP) BigData approach IBM Cognos family could Connect to different data sources Create different data sources Performance typically depend on the data storage approach. OLAP DYNAMIC CUBE ROLAP TM1

7 Three main area of problems 1. Slow reporting performance But it is about the data source, not about reporting tool 2. Slow implementation of changes But it is about selecting the right tool (part of BI) for the right user in the right time and about the reporting process definition 3. Insufficient visualization But it is about using the right visualization technique for the right user

8 Inability to keep pace with the demands of the business Business analysts need the ability to do their own analysis more than spreadsheets but don t want the complication of professional report designers Business demands are increasing BI requirements change faster than an IT-centric support model can keep up Complexity and Bottlenecks Traditionally supporting BI takes time: days, weeks, even months Business and IT do not always see eye to eye on BI applications and projects Limited Time, Resources and Budget Multiple competing initiatives Need to do more with less 80% of all BI requirements should be carried out by the business user

9 Reporting trends impacts to the BI solution concept 1. Business user are more experienced and are owners of the solution Easy interface is needed More function but easier to do Collaborative BI Solution for business 2. Business user would like to have wider possibilities On-line X Of-line reporting Mobile report consumption Advanced visualizations Big Data Author once, consume more 3. Integration Unified workspace With planning, what if analysis, data mining, Single user interface (at least for data consumption and definition

10 Business user responsibility changes 1. Business user are using more complex studios From consuming of report to report creation and definition From ad-hoc reporting to professional reporting IBM reaction: New interfaces for easy work with complex capabilities New licensing models 2. Business user are responsible for MetaData For all types of data sources, especially with focused on: Framework Manager for ROLAP Dynamic cubes for hybrid approach 3. Business user own data (and MetaData) Ability to create own analysis based on own data (or corporate data) Ability to share results later (results or results and data)

11 The Numbers Don't Tell The Whole Story Reporting Beyond Charts & Graphs Decisions can no longer just be made based on numbers alone Executives and managers want detailed analysis (narrative) to support the data before making critical business decisions Need to join financial, operational, and statistical data with detailed qualitative analysis in a fluid and dynamic environment

12 What Customers Struggle With Lack Of Time, Limited Control, Lower Confidence Long time to complete Manual processes to identify and organize data dominate Office of Finance Limited visibility in to the progress Highly paid intelligent people doing low value, time-consuming tasks and checks Little to no time to perform analysis and improve performance of the organisation Challenges with data management Error-prone activities repeated over and over again that involve re-keying information into different forms and reports Inability to easily compare reporting versions Slow response to changing requirements Have to compromise on volume/velocity of reports Prone to incomplete or inaccurate information People can make mistakes Little or no security, controls, audit trail or transparency Unable to completely incorporate business review and analysis with financial reports Decisions are made on incorrect data

13 IBM Disclosure Management Solutions How It Works Collect Collaborate/Edit/Approve Report Performance Management ERP Direct integration Direct integration Integrated Disclosure Management Solutions Activity Dashboards Intelligent Process Security A secure enterprise-scalable reporting & analysis solution Leverages the tools already in use: Microsoft Word and Excel Direct access to source data means data and analysis dynamically updates in reports BI Tools Data Warehouse Direct integration Global Data Collection Reports & Analysis Data Governance Collaboration Powerful, collaborative environment Workflow and task management Embedded controls, security & validation Contributors Publish highly consumable reports and analysis in multiple output formats Corporate Level BU / Entity Level Department Level 201 2

14 Three main area of problems 1. Slow reporting performance But it is about the data source, not about reporting tool 2. Slow implementation of changes But it is about selecting the right tool (part of BI) for the right user in the right time and about the reporting process definition 3. Insufficient visualization But it is about using the right visualization technique for the right user

15 Reporting

16 Reporting trends visualization Active report

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