W H I T E P A P E R. Patch Support. KBOX Systems Management Appliance Patch Content Summary, Q4 2009
|
|
|
- Bernice Robinson
- 8 years ago
- Views:
Transcription
1 W H I T E P A P E R Patch Support KBO Systems Management Appliance Patch Content Summary, Q Copyright 2009 KACE Networks, Inc. All rights reserved.
2 KBO 1000 SERIES TABLE OF CONTENTS Patch Quality Assurance Summary... 3 KACE Patch and Remediation Support... 5 Copyright 2009 KACE Networks, Inc. All rights reserved. Page 2
3 KBO 1000 SERIES Patch Quality Assurance Summary The KBO Systems Management Appliance Release combines best practices across IT management and security operations to allow organizations to provide protection for their business. The patching functionality allows organizations to define policies to automate discovery and remediation of security vulnerabilities and reduce their exposure to attacks. The KBO Systems Management Appliance patching updates offer industry leading responsiveness and flexibility to address vulnerabilities across a wide range of operating systems and applications, ensuring the broadest set of avenues of attack are blocked. KACE partners with Lumension Security to provide KBO customers maximum value through the patch content development and quality assurance process. The enhanced patching content feed available with the KBO 1000 series management appliances is designed with two main objectives :- to improve the timeliness of the patch availability without compromising on the quality and reliability, and to enable the broadest possible set of OS and application patching This is achieved by verifying the patch metadata produced by a content development team, as well as validating the install process, uninstall processes, that the patch does not disrupt the targeted operating system s and/or application s immediate stability. Providing quality patch content to our customers is a high priority. To ensure successful delivery of content, KACE sanity checks patch feeds from Lumension once they have executed test cases covering the following test components. Testing Environment Lumension invests heavily in testing infrastructure. The content development and quality teams have access to a virtual enterprise environment representing more than 1500 nodes of various configurations. Utilizing VMWare ES and Lab Manager, in addition to custom hardware bench testing, the Lumension testing infrastructure is state of the art. Application Testing Lumension tests with various applications as necessary to ensure the requirements of the patch are satisfied. Copyright 2009 KACE Networks, Inc. All rights reserved. Page 3
4 KBO 1000 SERIES Testing Strategy GENERAL TESTING Verify patch-naming convention complies with Lumension policy. Verify content supports the replication process. Each patch created by the content team is validated with the GSS distribution and Update Server products. ASSESSMENT TESTING Verify an applicable non-patched system shows applicable and not patched Verify a patched system shows installed and not applicable Verify false positives in the detection of digital fingerprint Verify content is compliant with mandatory baselines Verify the vulnerability is correctly displayed in Update Server and all filtering, sorting and other visual functionality works correctly. Content Quarterly Report Q DEPLOYMENT TESTING Verify the package is successfully deployable Verify suppress reboot functionality works correctly Verify the uninstall functionality works correctly Verify on demand package caching works correctly Verify automatic deployment scheduling works correctly Verify agent package download Verify CRC checksum ensuring package integrity Verify agent automatically runs assessment after patch deployment Verify agent restarts automatically after reboot 5 Copyright 2009 KACE Networks, Inc. All rights reserved. Page 4
5 KBO 1000 SERIES KACE Patch and Remediation Support Operating Systems Platform Support The KBO currently supports content for the operating systems listed in Table 1 - support for specific platforms is as follows: Update installers (no base installers) Core OS Updates (may include patches, service packs, feature packs, cumulative, hot fixes) Stated editions (standard, enterprise, deluxe) Stated version Stated architecture Table 1 lists the supported versions and editions for enhance content that is supported in KBO v4.3 and later. Items shaded in grey are legacy patches that are no longer supported on an ongoing basis. Table 1: Operating Systems Platform/Devices Support Publisher Platform/Device OS Edition Architecture Update SCAN Sanctuary Publisher Platform / Device OS Edition Architecture Update Apple Mac OS PowerPC Y Apple Mac OS Y Windows 2000 SP4 AS, SVR, PRO x86 Y Windows P SP1- SP3 PRO x86 Y Windows P SP1- SP3 PRO x86_64 Y Windows 2003 ENT, STD, WEB x86 Y Windows 2003 ENT, STD, WEB x86_64 Y Windows Vista BUS, ENT, ULT x86 Y Windows Vista BUS, ENT, ULT x86_64 Y Windows 2008 ENT, STD, WEB x86 Y Windows 2008 ENT, STD, WEB x86_64 Y Windows 7 PRO, ENT, ULT x86 Y 1 Windows 7 PRO, ENT, ULT x86_64 Y 1 Windows 2008 R2 PRO, ENT, ULT x86_64 Y 1 Content Quarterly Report Q suppported by v5.0 MR1 with Agent Patch 2 Application Support KACE partners with Lumension to support the application patches listed in Table 2. Products are supported only for applicable, supported operating systems (OS). Items shaded in grey are legacy patches that are no longer supported on an ongoing basis, but are still available in the patch repository. Table 2 lists the versions for patch content that is supported. Text in dark green color represents recent information update. Table 3 lists the antivirus applications for which virus definition updates are available in the patch repository. Copyright 2009 KACE Networks, Inc. All rights reserved. Page 5
6 KBO 1000 SERIES Table 2: Application Support Publisher Product Min Version Max Version Non- Security Patches Security Patches Supported Platform Adobe Acrobat Reader N Y Mac OS Adobe Acrobat Reader N Y Windows Adobe Adobe Adobe Adobe Adobe Macromedia Flash Player for Internet Explorer Macromedia Flash Player for FireFox/NetScape Macromedia Flash Player for Mac OS Shockwave Player for Mac OS Shockwave Player for Windows N Y Windows N Y Windows N Y Mac OS N Y Mac OS N Y Windows Apple ilife - including desktop applications (GarageBand, idvd, imovie, iphoto, iweb) ilife 06 GarageBand idvd imovie iphoto iweb ilife 09 GarageBand 5.1 idvd imovie iphoto 8.1 iweb N Y Mac OS Apple ilife Media Browser Update Latest N Y Mac OS Apple itunes for Mac N Y Mac OS Apple itunes for Windows N Y Windows Apple QuickTime for Windows N Y Windows Apple QuickTime for Mac OS N Y Mac OS Apple Safari N Y Mac OS Citrix Systems ICA Win32 Client 6.30 v10.1 N Y Windows.NET Framework 1.0 SP2 3.5 SP1 N Y Windows Data Access Components (MDAC) SP1 N Y Windows Direct N Y Windows Exchange Server N Y Windows Exchange Server 2007 Update Rollups FrontPage Server Extension (FPSE). 4 9 NA NA Windows N Y Windows Host Integration Server N Y Windows Internet Explorer N Y Windows Internet Information Service (IIS) Internet Security and Acceleration Server (ISA) N Y Windows SP1 N Y Windows Jet N Y Windows MSDE N Y Windows MSN Messenger N Y Windows MSML SP1 N Y Windows Copyright 2009 KACE Networks, Inc. All rights reserved. Page 6
7 KBO 1000 SERIES Publisher Product Min Version Max Version Non- Security Patches Security Patches Supported Platform Office - including desktop applications (Access, Excel, FrontPage, InfoPath, OneNote, Outlook, PowerPoint, Project, Publisher, Visio, Word) Office 2000 OneNote 2003 Project 2002 Publisher 2002 Visio 2002 Office 2007 OneNote 2007 Project 2007 Publisher 2007 Visio 2007 N Y Windows Office for Mac - including (Word, Excel, PowerPoint, Entourage, no MS Expression, no Media Support) Office 2004 Office 2008 N Y Mac OS Office Viewer - including (Word, Excel, PowerPoint, Visio) Excel Viewer 2003, Word Viewer 2003, PowerPoint Viewer 2007, Visio Viewer 2007 Excel Viewer 2007, Word Viewer 2007, PowerPoint Viewer 2007, Visio Viewer 2007 N Y Windows Outlook Express 5.5 SP2 6.0 SP1 N Y Windows Remote Desktop Connection Software N N Windows SharePoint Service SP2 N Y Windows SharePoint Server SP1 N Y Windows SharePoint Team Services Office P Office P N Y Windows SQL Server SP1 2 N Y Windows Virtual PC 2004 SP SP1 N Y Windows Virtual Server 2005 R2 SP R2 SP1 N Y Windows Visual Studio.NET N Y Windows Visual Studio SP1 N Y Windows Windows Installer N Y Windows Windows Media Player N Y Windows Windows Live Messenger 8.1 Version 2009 N Y Windows Windows Messenger N Y Windows Windows Update NA Latest N Y Windows Windows Update Agent N Y Windows Mozilla Firefox N Y Windows Mozilla Firefox for Mac N Y Mac OS Novell Netware Windows Client Support Pack 7 N Y Windows PatchLink All products NA Latest Y Y All Real Networks RealPlayer for Windows 8 ( ) 11 ( ) N Y Windows Real Networks RealPlayer for RedHat 8 Latest N Y Red Hat Skype Skype N Y Windows Sun Java for Mac OS N Y Mac OS Sun Java Runtime Environment (JRE) 1.4.2_ _16 N Y Windows VMware Fusion N Y Mac OS Copyright 2009 KACE Networks, Inc. All rights reserved. Page 7
8 KBO 1000 SERIES Publisher Product Min Version Max Version Non- Security Patches Security Patches Supported Platform VMware Player N Y Windows VMware Server N Y Windows VMware Workstation N Y Windows WinZip WinZip SR-1 N Y Windows Note: legacy support are listed in grey Table 3: Antivirus Definition File Support Publisher Product Min Version Max Def Supported Version Updates Platform Authentium / Command Software Command Software Antivirus DEF File Y Windows Authentium / Command Software Command Software Antivirus Installer Y Windows Computer Associates etrust Antivius DAT files (InoculateIT Engine) 6.00 Y Windows Computer Associates etrust Antivius DAT files (Vet Engine) Y Windows Computer Associates etrust Antivirus Y Windows Frisk Software F-Prot Antivirus DEF Files NA Latest Y Windows Frisk Software DEF files for Document / Office / Macro NA Latest Y Windows F-Secure Antivirus 5.x 5.x Y Windows McAfee Virex 7.20 Latest Y Mac OS McAfee VirusScan DAT files 6.x Latest Y Windows McAfee VirusScan Engine 4.00 Latest Y Windows McAfee VirusScan Enterprise Engine Y Windows McAfee VirusScan SuperDAT files 4.x Latest Y Windows Malicious Software Removal Tool NA Latest Y Windows Outlook 2003 Junk Filter NA Latest Y Windows Outlook 2007 Junk Filter NA Latest Y Windows Windows Defender Latest Y Windows Windows Mail Junk Filter NA Latest Y Windows Sophos Antivirus last 6 Latest Y Windows version Symantec Symantec Antivirus Corporate Edition Client Y Windows for 64-bits OS only Symantec Symantec/ Norton Antivirus NA Latest Y Windows Symantec Symantec/ Norton Antivirus Latest Y Mac OS Trend Micro OfficeScan 5.58 Latest Y Windows Trend Micro ServerProtect 5.56 Latest Y Windows Note: legacy support are listed in grey 13 Copyright 2009 KACE Networks, Inc. All rights reserved. Page 8
9 KBO 1000 SERIES Language Support KACE supports patches in the locales for Windows operating systems (OS) listed in Table 4. Table 4: Language Support Locale English (United States) French (France) German (Germany) Italian (Italy) Spanish (Spain) Finnish (Finland) Swedish (Sweden) Norwegian (Norway) Danish (Denmark) Dutch (Netherlands) Czech (Czech Republic) Simplifies Chinese (China) Japanese (Japan) Copyright 2009 KACE Networks, Inc. All rights reserved. Page 9
10 KBO 1000 SERIES OS Support Detail KACE impact terminology based on the PatchLink Update content closely follows the vendor impact terminology for vulnerability criticality. Each operating system has a vendor-specific impact rating and the mapping to KBO terminology is described in this section. KACE and Lumension tend to increase or round-up the severity of the impact rating. For instance, classifications for Critical, Important, and Moderate patches are all classified as Critical. The following table details the classification of patches that are supported for each supported OS and the impact level use for each. Text in dark green color represents recent information update. Table 4: OS Support Detail Target Impact Mapping Vendor Patch Type Critical Critical-01 Recommended Virus Removal Apple OS Security Updates Application Security Updates MAC OS Version Updates Critical Security (English) Critical Security (Simplified Chinese) Critical Security (Traditional Chinese) Critical Security (Intl) Important Security (English) Important Security (Intl) Moderate Security (English) Moderate Security (Intl) Low Security (English) Low Security (Intl) None Security (English) None Security (Intl) OS Service Packs (English) OS Service Packs (Intl) Application Service Packs (English) Application Service Packs (Intl) Junk Filter Updates others Malicious Software Removal Tool Windows Defender definition updates AntiVirus (AV) Updates Note: The Antivirus vendor updates are posted twice a week, typically on Wednesdays and Fridays. Copyright 2009 KACE Networks, Inc. All rights reserved. Page 10
11 KBO 1000 SERIES Table 5 below shows the mapping of severity ratings to KBO patch Impact ratings. Table 5: Severity mappings to KBO Impact ratings Vendor Patch Type Critical Recommended Critical Important Moderate Service Packs Junk Filter Updates Once content is superseded, the superseded content is marked as Critical-05 and this is reflected in the KBO Impact rating. Copyright 2009 KACE Networks, Inc. All rights reserved. Page 11
12 KBO 1000 SERIES KACE Corporate Background KACE is the leading systems management appliance company. The award-winning KBO family of appliances delivers easy-to-use, comprehensive systems management capabilities. KACE customers usually install in one day and enjoy the lowest total cost compared to software alternatives. KACE is headquartered in Mountain View, California. To learn more about KACE and its product offerings, please visit or call MGMT-DONE. Helpful Links: KBO Systems Management Appliances KBO Systems Deployment Appliances Virtual KBO Appliances Contact KACE 1616 North Shoreline Boulevard Mountain View, California (877) MGMT-DONE office for all inquiries (+1) (650) International (650) fax European Sales: Asia Pacific Sales: Sales and partnering: Support: Other Information: On the Web: Copyright 2009 KACE Networks, Inc. All rights reserved. Page 12
Content Quarterly, Q3 2014
Supported Platforms and Applications Platforms and applications supported by Lumension Patch and Remediation. July 9, 2014 Version 5.12 Copyright 2014 Lumension Security, Inc.; all rights reserved Table
Content Quarterly, Q4 2014
Supported Platforms and Applications Platforms and applications supported by Lumension Patch and Remediation. November 18, 2014 Version 5.13 Copyright 2014 Lumension Security, Inc.; all rights reserved
Content Quarterly, Q4 2015 Supported Platforms and Applications
Product Guide Content Quarterly, Q4 2015 Supported Platforms and Applications Platforms and applications supported by Micro Focus ZENworks Patch Management versions 11.4.1 and newer. October 2015 Version
Content Quarterly, Q2 2015 Supported Platforms and Applications
Product Guide Content Quarterly, Q2 2015 Supported Platforms and Applications Platforms and applications supported by Micro Focus ZENworks Patch Management. April 30, 2015 Version 5.14 Table of Contents
HEAT Software Content Quarterly Q4 2015
HEAT Software Content Quarterly Q4 2015 Supported Platforms and Applications October 1, 2015 Version 6.0 Contents About HEAT Software... 3 About this Document... 3 Patch Quality Assurance Summary... 4
CA Client Automation: Patch Manager - Supported Patches
CA Client Automation: Patch Manager - Supported Patches Laural Gentry Sr. Principal Product Manager April 2012 CA Online Content Research Team 2 This published document was based on current information
Miradore Management Suite Application support for Patch Management
Miradore Management Suite Application support for Patch Management This is a list of supported applications in Q1/2016. New software and software versions are added continuously. Vendor Product Min Version
Dell KACE K1000 Management Appliance. Patching and Security Guide. Release 5.3. Revision Date: May 13, 2011
Dell KACE K1000 Management Appliance Patching and Security Guide Release 5.3 Revision Date: May 13, 2011 2004-2011 Dell, Inc. All rights reserved. Information concerning third-party copyrights and agreements,
Dell KACE K1000 System Management Appliance Version 5.4. Patching and Security Guide
Dell KACE K1000 System Management Appliance Version 5.4 Patching and Security Guide October 2012 2004-2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without
Patch Management for Windows. User s Guide
Patch Management for Windows User s Guide User s Guide i Note: Before using this information and the product it supports, read the information in Notices. Copyright IBM Corporation 2003, 2011. US Government
CA Client Automation
CA Client Automation Supported Content for CA Patch Manager and Supported Application Signature Content April 2015 Contents CA Content Research Team... 3 CA Patch Manager Content... 3 Operating Systems
Patch Management Overview Report Date generated: 24 Jul 2014 09:41AM G Lighting Site: Stl Office Device: VAULT Missing Security Update for Windows Server 2003 (KB2982792) Windows Malicious Software Removal
System Security Requirements
System Security Requirements Anti-Virus and Anti-Spyware software. Users are required to have antivirus and anti-spyware software installed on PCs that will be used for remote access to the CHS computer
A Best Practice Approach to Third Party Patching
A Best Practice Approach to Third Party Patching Mike Grueber Senior Product Manager 1 Effective patch management is essential 90% of successful attacks occurred against previously known vulnerabilities
Contents. BMC Atrium Core 7.6.00 Compatibility Matrix
Contents INTRODUCTION... 2 Supported Configurations... 2 Known Issues... 2 Potential Issues... 2 Support Policy for later versions of vendor products released after Atrium Core 7.5.00... 2 BMC ATRIUM CMDB,
Virtualization Journey Stages
Deep Security 7.5 Todd Thiemann Sr. Dir. of Datacenter Security Marketing Trend Micro Harish Agastya Director of Datacenter Security Marketing Trend Micro Classification 11/12/2010 1 Virtualization Journey
Endpoint Business Products Testing Report. Performed by AV-Test GmbH
Business Products Testing Report Performed by AV-Test GmbH January 2011 1 Business Products Testing Report - Performed by AV-Test GmbH Executive Summary Overview During November 2010, AV-Test performed
The Importance of Patching Non-Microsoft Applications
The Importance of Patching Non-Microsoft Applications Technical WHITE PAPER The Importance of Patching Non-Microsoft Applications In the past, organizations patched only Microsoft operating systems. As
Contents. BMC Remedy AR System 7.5.00 Compatibility Matrix
Contents AR SYSTEM SERVER SUPPORTED HARDWARE PLATFORMS AND OPERATING SYSTEMS... 3 AR SYSTEM SERVER SUPPORTED DATABASES...3 JAVA SUPPORT... 4 AR SYSTEM MID-TIER SUPPORTED CONFIGURATIONS...5 AR SYSTEM CLIENT
PCI DSS Requirement 6.1 - Installed Security Updates by Host Report
Report Description This report lists installed patches grouped by computer, including URL links providing further information on each installed patch. Generated on Generated by 6/3/2011 12:34:48 PM calin
Complete Patch Management
Complete Patch Management Complete - Flexible Unique In- Depth Secunia CSI 7 Corporate Software Inspector Take control of the vulnerability threat and optimize your IT security investments. The Secunia
Why Free Patch Management Tools Could Cost You More
Why Free Patch Management Tools Could Cost You More Selecting the right solution can save your organization time and money By KACE & Lumension Table of Contents 1.0 Introduction... 3 2.0 Point Patching
Patch Management Solutions Test
Patch Management Solutions Test A test commissioned by Kaspersky Lab and performed by AV-TEST GmbH Date of the report: 5 th June, 2013, last update: 19 th July, 2013 Executive Summary From May to July
Lumension Endpoint Management and Security Suite Patch and Remediation 7.0 Service Pack 1 Migration Guide
Lumension Endpoint Management and Security Suite Patch and Remediation 7.0 Service Pack 1 Migration Guide Planning your migration with Service Pack 1 This document provides guidance for customers who plan
How PatchLink Meets the Top 10 Requirements for Enterprise Patch and Vulnerability Management. White Paper Sept. 2006
How PatchLink Meets the Top 10 Requirements for Enterprise Patch and Vulnerability Management White Paper Sept. 2006 Introduction It happens, five, ten, twenty times a month: A hardware or software vendor
15. juli 2013. Norman Enterprise Security NESEC
Norman Enterprise Security NESEC Agenda What is NESEC Product overview Pricing Campaigns Migration Collaterals Norman Enterprise Security What is NESEC? An agile solution suite that reduces complexity
Dupaco Cafe Secure your business Your time is valuable how F-Secure can help you make the most out of it
Dupaco Cafe Secure your business Your time is valuable how F-Secure can help you make the most out of it 21 st November 2012, Voorthuizen Knut Vatnestrøm, Technical Service Manager Michael Dahl, Director
Lumension Endpoint Management and Security Suite
Lumension Endpoint Management and Security Suite Patch and Remediation Module Evaluation Guide July 2012 Version 1.1 Copyright 2009, Lumension L.E.M.S.S:LPR - Table of Contents Introduction... 3 Module
The Importance of Patching Non-Microsoft Applications
The Importance of Patching Non-Microsoft Applications Technical WHITE PAPER The Importance of Patching Non-Microsoft Applications In the past, organizations patched only Microsoft operating systems. As
Spine Warranted Environment Specification
Spine Warranted Environment Specification 2015 Richard Trusson June 2015 1 Copyright 2015, Health and Social Care Information Centre. Contents Introduction 3 Scope 3 Intended Audience 4 Approach 4 Changes
RightAnswers Knowledge-Pak Library Desktop Software Suite: Q2 2014
Self Service Library 7-Zip Adobe Acrobat versions 5-9 Adobe Acrobat Professional X Adobe Acrobat XI Adobe Connect Pro Adobe Dreamweaver CS4 Adobe FrameMaker 5.5 Adobe FrameMaker 7 Adobe FrameMaker 11 Adobe
HP Service Manager Compatibility Matrix
HP Service Manager Compatibility Matrix Software Version 9.21 January 12, 2011 Click one of the following links to see more detailed information. Tier Definitions Servers Applications Support Windows Client
Client Manager for Endpoint Protection (CMEP) User s Guide
Client Manager for Endpoint Protection (CMEP) July, 2010 All rights reserved. BigFix, Fixlet, Relevance Engine, Powered by BigFix and related BigFix logos are trademarks of BigFix, Inc. All other product
Crystal Reports XI Release 2 for Windows Service Pack 3
Revision Date: January 8, 2008 Crystal Reports XI Release 2 for Windows Service Pack 3 Overview Contents This document lists specific platforms and configurations for the Crystal Reports XI Release 2 Service
Tested configuration for Major versions of Primavera:-
Tested configuration for Major versions of Primavera:- s 7:- This configurations that have been tested for the Primavera P6 version 7.0 release is shown below. s Generic Platform Platform Collation Page/Locale
PRODUCTS SUPPORTED BY SOFTWARE UPDATER
PRODUCTS SUPPORTED BY SOFTWARE UPDATER LAST UPDATED: 04 AUGUST 2015.NET Framework.NET Framework.NET Framework.NET Framework SP3.NET Framework 1.1.NET Framework 1.1.NET Framework 2.0.NET Framework 2.0.NET
McAfee Data Loss Prevention Endpoint 9.3.416
Release Notes Revision A McAfee Data Loss Prevention Endpoint 9.3.416 For use with McAfee epolicy Orchestrator Contents About this release Resolved issues Installation instructions Known issues Find product
PLATO Learning Environment System and Configuration Requirements for workstations. October 27th, 2008
PLATO Learning Environment System and Configuration Requirements for workstations October 27th, 2008 Windows 2000 Professional with SP4 Windows XP Professional with SP2 Windows XP Home Edition with SP2
Solutions Provider. The Service Desk. Not Included:
END USER SERVICE DESK LEVEL 1 & 2 CSI s Service Desk provides telephone and e-ticket support. Our cost efficient solution enables support personnel to access client systems providing instant support just
The Importance of Patching Non-Microsoft Applications
The Importance of Patching Non-Microsoft Applications Technical WHITE PAPER The Importance of Patching Non-Microsoft Applications In the past, organizations patched only Microsoft operating systems. As
Estimated Duration Hours. Solution Area Curriculum Series. Course Title
Solution Area Curriculum Series Course Title Estimated Duration Hours SkillChoice Desktop DESKTOP COMPUTER SKILLS Adobe Adobe Acrobat 8.0 Creating and Working with PDFs in Adobe Acrobat 8 2,5 Editing and
HP Universal CMDB. Software Version: 10.20. Support Matrix
HP Universal CMDB Software Version: 10.20 Support Matrix Document Release Date: January 2015 Software Release Date: January 2015 Legal Notices Warranty The only warranties for HP products and services
Tech Training Classroom Software Last updated: 12/17/15
Tech Training Classroom Software Last updated: 12/17/15 Redwood Hall, Room G6 (POST), Birch Hall, Rooms 105 / 107 (Birch Lab A / B) Each: 19 seat classroom (18 student, 1 instructor) Birch Lab A - New
Live Office. Personal Archive User Guide
Live Office Personal Archive User Guide Document Revision: 14 Feb 2012 Personal Archive User Guide Personal Archive gives you an unlimited mailbox and helps you quickly and easily access your archived
Personal Archive User Guide
Personal Archive User Guide Personal Archive gives you an unlimited mailbox and helps you quickly and easily access your archived email directly from Microsoft Outlook or Lotus Notes. Since Personal Archive
PavelComm s Pro-Tech Lite Fact Sheet
PavelComm s Fact Sheet PavelComm s Fact Sheet - IT for Small Companies with Big Business Needs Owners, Executives and Managers should be investing in and integrating technology to increase the productivity
CA IT Client Manager
DATA SHEET: PATCH RESEARCH AND MANAGEMENT CA IT Client Manager Patch Research and Management CA IT CLIENT MANAGER PLAYS A CRITICAL ROLE IN HELPING YOU ENSURE SERVICE AVAILABILITY AND BUSINESS CONTINUITY
EMC SourceOne. Products Compatibility Guide 300-008-041 REV 54
EMC SourceOne Products Compatibility Guide 300-008-041 REV 54 Copyright 2005-2016 EMC Corporation. All rights reserved. Published in the USA. Published February 23, 2016 EMC believes the information in
Client Manager for Endpoint Protection (CMEP)
Client Manager for Endpoint Protection (CMEP) Release Notes Version 1.0 January, 2010 All rights reserved. BigFix, Fixlet, Relevance Engine, Powered by BigFix and related BigFix logos are trademarks of
M.D. Anderson IS Technology Standards
M.D. Anderson IS Technology Standards This document presents current hardware and software standards defined at M.D. Anderson, and lists some products that are currently prohibited from use at the institution.
Access 2013 55 4h15. Access 2010 55 4h10. Access 2007 36 2h14. Access 2007 (UK) 58 4h42. ACDSee 15 37 3h35. Acrobat Pro Extended 9 30 2h36
Access 2013 55 4h15 Access 2010 55 4h10 Access 2007 36 2h14 Access 2007 (UK) 58 4h42 ACDSee 15 37 3h35 Acrobat Pro Extended 9 30 2h36 Acrobat Reader Pro XI 56 6h06 Adobe Reader X 19 1h33 Android 4.1 41
Business white paper. HP Business Helpdesk. System requirements and supported products
Business white paper HP Business Helpdesk System requirements and supported products Minimum system requirements Operating System: Current Licensed Versions for Microsoft, Apple or Android, detailed in
Managed Services: More uptime, less headache
Managed Services: More uptime, less headache Uptime is critical for every organization. Your equipment needs to work every time all of the time so that you can manage your business, not your technology.
RELEASE NOTES. F-Secure Client Security Version 11.50 build 309 (RTM) F-Secure Client Security Premium Version 11.50 build 118 (RTM) 1.
RELEASE NOTES F-Secure Client Security Version 11.50 build 309 (RTM) F-Secure Client Security Premium Version 11.50 build 118 (RTM) Copyright 1993-2013 F-Secure Corporation. All Rights Reserved. Portions
Worry-FreeTM. Business Security Standard and Advanced Editions. System Requirements. Administrator s Guide. Securing Your Journey to the Cloud8
Worry-FreeTM Business Security Standard and Advanced Editions Securing Your Journey to the Cloud8 Administrator s Guide System Requirements Trend Micro Incorporated reserves the right to make changes to
M. D. Anderson IS Technology Standards
M. D. Anderson IS Technology Standards This document presents current information technology standards defined at M. D. Anderson. Standards are essential elements of information technology hardware, software
IT Quick Reference Guides Using the Application Catalog and Software Center
IT Quick Reference Guides Using the Application Catalog and Software Center Software Guides This guide covers how to use the Application Catalog to install software, and the Software Center to manage,
PLATO Learning Environment 2.0 System and Configuration Requirements. Dec 1, 2009
PLATO Learning Environment 2.0 System and Configuration Requirements Dec 1, 2009 Table of Contents About this document... 3 Document Change Log... 4 System & Configuration Requirements... 5 Workstation
bbc Installing and Deploying LiveCycle ES2 Using JBoss Turnkey Adobe LiveCycle ES2 November 30, 2011 Version 9
bbc Installing and Deploying LiveCycle ES2 Using JBoss Turnkey Adobe LiveCycle ES2 November 30, 2011 Version 9 2011 Adobe Systems Incorporated and its licensors. All rights reserved. Installing and Deploying
Minimum Computer System Requirements
Minimum Computer System Requirements http://ualr.edu/blackboard/welcome/system- requirements/ The following minimum hardware and software requirements are necessary in order to access an online class through
Symantec Encryption Satellite for Windows Version 3.3 Release
Page 1 of 5 Symantec Encryption Satellite for Windows Version 3.3 Release Notes Thank you for using this Symantec Corporation product. These Release Notes contain important information regarding this release
Best Practices in Lifecycle Management: Comparing Suites from Dell, LANDesk, Microsoft, and Symantec
Comparing Suites from Dell, LANDesk, Microsoft, and Symantec An ENTERPRISE MANAGEMENT ASSOCIATES (EMA ) White Paper Prepared for Dell September 2013 IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING
Tackling Third-Party Patches
Tackling Third-Party Patches VMware vcenter Protect Update Catalog Delivers an Efficient, Effective Way to Extend an Organization s SCCM Infrastructure Technical WHITE PAPER Companies around the world
IBM Endpoint Manager Version 9.1. Patch Management for Mac OS X User's Guide
IBM Endpoint Manager Version 9.1 Patch Management for Mac OS X User's Guide IBM Endpoint Manager Version 9.1 Patch Management for Mac OS X User's Guide Note Before using this information and the product
Vulnerability Scanning and Patch Management
Vulnerability Scanning and Patch Management Vulnerability Scanning and Patch Management Security vulnerabilities remain amongst the most disruptive and damaging types of problem experienced in real-world
http://docs.trendmicro.com/en-us/smb/worry-free-business-security.aspx
Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files,
CA Service Desk Manager Release 12.5 Certification Matrix
CA Service Desk Manager Release 12.5 Certification Matrix Last Updated: February 11, 2014 End-of-Service: May 31, 2013 CA Service Desk Manager will support service-packs and point-releases of Operating
http://docs.trendmicro.com/en-us/smb/worry-free-business-security.aspx
Trend Micro Incorporated reserves the right to make changes to this document and to the product described herein without notice. Before installing and using the product, review the readme files, release
Catalogue de formations
Prêt pour Windows 8.1 Office 365 20 000 formations sur plus de 450 logiciels Catégories Nouveautés Tous Bureautique E-mail Internet Multimédia Périphérique Sécurité Sites Internet Tchat Évaluation Catalogue
Eskills360 0 - Desktop Courses
Eskills360 Desktop DESKTOP COMPUTER SKILLS Adobe Adobe Flash CS5 Introduction to Adobe Flash Professional CS5 Drawing and Working with Images in Flash CS5 Using Flash CS5 Libraries, Text, and Components
Specifications SMART Bridgit software
PLEASE THINK BEFORE YOU PRINT Specifications SMART Bridgit software Version 4.2 Product description SMART Bridgit conferencing software is a cost-effective client/server application that lets you easily
Crystal Reports XI Release 1 for Windows
Revision Date: November 5, 2007 Crystal Reports XI Release 1 for Windows Overview Contents This document lists specific platforms and configurations for the Crystal Reports XI Release 1. INTRODUCTION...
Fully supported Antivirus software (Managed Antivirus)
You are here: Antivirus > Managed Antivirus Vendors Fully supported Antivirus software (Managed Antivirus) Antivirus (AV) vendors often release software updates. We hard-code the update into our RMM agent
Hardware and Software available in BSU computer labs. Peterson-Preco Learing Ctr (Taco Bell Arena) LABS SPECIAL NEEDS Has assistive technology
SPECIAL NEEDS Has assistive technology Wheelchair accessible workstatations HARDWARE PC's (Windows P (Professional) PC's Client Pro Office 2003 Apple imac Apple MacPro Apple G5 Flatbed scanner Microfilm
PatchLink Update and Microsoft Systems Management Server 2003
White Paper July 2006 PatchLink Update and Microsoft Systems Management Server 2003 A C o m p l e m e n t a r y C o m b i n a t i o n f o r E ff e c t i v e P a t c h a n d S y s t e m s M a n a g e m
ESAP 2.5.2 Release Notes. SDK Version: Windows 3.6.8649.2 (V2 Unified + V3), Mac 3.6.8470.2
ESAP 2.5.2 Release Notes SDK Version: Windows 3.6.8649.2 (V2 Unified + V3), Mac 3.6.8470.2 ESAP 2.5.2 and Junos Pulse Secure Access/Access Control Service Compatibility Chart: This ESAP package can be
IBM Endpoint Manager Version 9.1. Patch Management for Windows User's Guide
IBM Endpoint Manager Version 9.1 Patch Management for Windows User's Guide IBM Endpoint Manager Version 9.1 Patch Management for Windows User's Guide Note Before using this information and the product
Total Protection for Enterprise-Advanced
System Requirements Total Protection for Enterprise-Advanced One integrated solution, one console, proven comprehensive protection McAfee Alert Manager 4.7.1 Free disk space 1.5 MB (complete installation)
Catalogue de formations
Évaluation Play & g M u Pl COR ry S / LMS Directo ve Acti A Skillsoft Company 27 000 formations sur plus de 350 logiciels Catégories Nouveautés Tous Bureautique E-mail Internet Multimédia Périphérique
Microsoft Title Groups
Microsoft Title Groups Updated August 5, 2015 This document lists the current versions of all Microsoft software available through TechSoup. For any product you receive, you can choose to download the
Categorie Descrizione Codice Lingua
DirectX 9.0 SDK Update, Microsoft Mobile Internet Toolkit 1.0 2011-01 English DirectX 9.0 SDK Update,DirectX 9.0 SDK Update, Microsoft Enterprise Instumentation Framework, Microsoft Mobile Internet Toolkit
Software Assurance E-Learning
Software Assurance E-Learning Official Microsoft E-Learning courses are designed to provide maximum learning in minimal time. These courses, available to Software Assurance customers on the Microsoft E-Learning
Custom Project Work with Continuum Tech Advantage
Custom Project Work with Continuum Tech Advantage Our Tech Expertise Your Tech Advantage Continuum Tech Advantage is an exciting program that lets our partners leverage the technical personnel, resources
McAfee Data Loss Prevention Endpoint 9.4.0
Release Notes Revision A McAfee Data Loss Prevention Endpoint 9.4.0 For use with McAfee epolicy Orchestrator Contents About this release New features Enhancements Installation instructions Known issues
This document lists the configurations that have been tested for the Oracle Primavera P6 version 7.0 release.
Oracle Primavera P6 Tested Configurations Release Version: 7.0 Date: November 2014 Revision: 7.0.0.0.16 This document lists the configurations that have been tested for the Oracle Primavera P6 version
RightNow November 09 Workstation Specifications
RightNow November 09 Workstation Specifications This document includes the workstation specifications required for using RightNow November 09. Additional requirements for Outlook Integration, RightNow
ODOT UAG Tips/Troubleshooting Guide
ODOT UAG Tips/Troubleshooting Guide These helpful tips are provided by ODOT Computer Support to help those using a non-odot PC and running into issues with connecting the UAG/VPN. This is a best-effort
`````````````````SIRE QUICK START GUIDE
`````````````````SIRE QUICK START GUIDE Table of Contents Table of Contents 2 Introduction 3 Set-up 4 Getting Started 5 Set-up Your Backup Profile 6 Custom Backup 7 Launch Your Backup 9 Main Screen 10
PatchLink Update 6.0 Technical White Paper
PatchLink Update 6.0 Technical White Paper Cross-platform Security Patch Management and vulnerability detection and correction. PatchLink Corporation 1997-2004. ALL RIGHTS RESERVED PatchLink Corporation
Crystal Reports XI Release 2 - Service Pack 6
Revision Date: January 10, 2010 Crystal Reports XI Release 2 - Service Pack 6 Overview Contents This document lists specific platforms and configurations for Crystal Reports XI Release 2 - Service Pack
Desktop Security. Overview and Technology Guidance. Michael Ramsey Network Specialist, NC DPI
Desktop Security Overview and Technology Guidance Michael Ramsey Network Specialist, NC DPI Desktop Security Best practices for both the technical type and the typical user Defensive Layering Top Vulnerabilities
Desktop Release Notes. Desktop Release Notes 5.2.1
Desktop Release Notes Desktop Release Notes 5.2.1 COPYRIGHT Copyright 2011 McAfee, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
REMOTE ACCESS SERVICE SUPPORT. ICR User Support Guide
REMOTE ACCESS SERVICE SUPPORT ICR User Guide Question Answer/ What is supported Non-ICR computer access 1. What are the support hours for the remote access service? The IT Helpdesk service is available
Workstation Management
Workstation Management Service Description Version 1.00 Effective Date: 07/01/2012 Purpose This Service Description is applicable to Workstation Management services offered by MN.IT Services and described
Patch Management for Red Hat Enterprise Linux. User s Guide
Patch Management for Red Hat Enterprise Linux User s Guide User s Guide i Note: Before using this information and the product it supports, read the information in Notices. Copyright IBM Corporation 2003,
Kaspersky Endpoint Security 10 for Windows. Deployment guide
Kaspersky Endpoint Security 10 for Windows Deployment guide Introduction Typical Corporate Network Network servers Internet Gateway Workstations Mail servers Portable media Malware Intrusion Routes Viruses
McAfee Policy Auditor 6.2.0 software Installation Guide
McAfee Policy Auditor 6.2.0 software Installation Guide COPYRIGHT Copyright 2013 McAfee, Inc. Do not copy without permission. TRADEMARK ATTRIBUTIONS McAfee, the McAfee logo, McAfee Active Protection, McAfee
SAP BusinessObjects BI Platform 4.1 Supported Platforms (PAM)
Supported Platforms (PAM) May 10, 2013 Updated: September 9, 2013 Disclaimer: This document is subject to change and may be changed by SAP at any time without notice. The document is not intended to be
F-SECURE INTERNET SECURITY 2012
NAME F-SECURE INTERNET SECURITY 2012 Company F-Secure Corporation Version 1.62 Type of product Devices supported Operating systems Client Computer Windows 7 (all editions) Windows Vista Windows XP Home,
Henry Ford Health System Remote Access Support Details
Henry Ford Health System Remote Access Support Details Last Updated: March 5 th, 2014 Access Disclaimer: This document assumes that you already have an ID to access the Henry Ford Health System (HFHS)