Dupaco Cafe Secure your business Your time is valuable how F-Secure can help you make the most out of it
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1 Dupaco Cafe Secure your business Your time is valuable how F-Secure can help you make the most out of it 21 st November 2012, Voorthuizen Knut Vatnestrøm, Technical Service Manager Michael Dahl, Director Regional Operations Protecting the irreplaceable f-secure.com
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4 Congratulations you ve done it again
5 Lopik transmitter world s biggest Christmas tree
6 F-Secure organization supporting Dutch channel business Ian Whiteside - Channel Manager Knut Vatnestrøm Technical Service Manager Michael Dahl Director Scandinavia Operations 6
7 Agenda How can we help you make the most out of your valuable time? F-Secure focus these days F-Secure tools and services F-Secure outlook for the future - Does this match your Christmas wish list?
8 so how can we help you make the most out of your valuable time?
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13 Your time is valuable we want to help you get the most out of it
14 F-Secure who are we? Finnish corporation, established in 1988, head quarter in Helsinki with a sauna on the top floor Listed on the Helsinki stock exchange in 1999 Yearly revenue 150 mio euros employees globally AV Labs in Finland and Malaysia Supplier of solutions to large as well as small companies public and private Strong focus on efficient solutions and local partnerships
15 F-Secure focus these days
16 F-Secure Corporate Vision Christian Fredriksson CEO, F-Secure Protecting the irreplaceable f-secure.com
17 F-Secure Corporate Business has been added more focus and resources since several years - Organizational focus has been sharpened considerably - Added resources to boost business for F-Secure partners - Product speed to market has very strong focus - New product development has strong priority
18 We are at your service We want to add value We want to ensure more efficient business We want to tie close relations to our partners Long term business and profitability to our partners
19 We want to attract the masses 19 November 27, 2012 F-Secure Confidential
20 yet with a personal approach
21 F-Secure s DNA includes: 21 November 27, 2012 F-Secure Confidential
22 Best in Security. Best in Service. 22 November 27, 2012
23 F-Secure Awards Product of the Year awarded in February 2012 F-Secure Business Suite: - awarded product of the year, March 2012 F-Secure Mobile Security: - awarded top 3 product, March November 27, 2012
24 The F-Secure DNA: We want to be price competitive We have intelligent and stable products and solutions We want our partners and end customers to gain efficiency from using F-Secure
25 F-Secure cooperation with Dupaco as distributor F-Secure Dupaco partnership since years now Strong focus on personal and reliable relations True focus on service solutions Growth in partner network strong number of partners using online F-Secure portal solutions Substantial local partner activities: fairs, road shows, cafés, trainings etc. Protecting the irreplaceable f-secure.com
26 F-Secure cooperation with Dupaco as distributor 99,5% Retention rate on F-Secure PSB solution customers Protecting the irreplaceable f-secure.com
27 F-Secure cooperation with Dupaco as distributor Protecting the irreplaceable f-secure.com
28 F-Secure cooperation with Dupaco as distributor Protecting the irreplaceable f-secure.com
29 F-Secure reseller case study in Netherlands, Avantage Protecting the irreplaceable f-secure.com
30 F-Secure reseller case study in Netherlands, Avantage Protecting the irreplaceable f-secure.com
31 Introduction to F-Secure tools and services
32 Security as a service 32 November 27, 2012, F-Secure Corporation
33 We believe good service is a winning factor 33 November 27, 2012, F-Secure Corporation
34 What is service? - quick and efficient work? But what about the customer experience
35 The fine art of true business includes the ability to convey confidence and competence
36 Two views on security from a product perspective End-point Devices Servers Protection Web Filtering Protection Business Service Suite for Business 36 November 27, 2012, F-Secure Confidential
37 Service from a business model perspective Service as a business model means monthly, quarterly, yearly or multi yearly payment We can support it all 37 November 27, 2012, F-Secure Confidential
38 Security based on customer need Security as a Service: Business Suite: Administered by competent partners No hard ware investments Always up-to-date Advantageous for end customers without own it-ressourcer For end customers with standard needs For end customers with mixed Windows and Mac enviroment Own administration and administrative resources Efficient centralized administration For larger and mixed enviroments Citrix/Linux etc. 38 November 27, 2012, F-Secure Corporation
39 F-Secure Business Suite Desktops and laptops F-Secure Client Security F-Secure Anti-Virus for Windows Workstations Linux Security, Client Edition (new) Servers F-Secure Anti-Virus for Windows Servers F-Secure Anti-Virus for Citrix Servers Linux Security, Server Edition (new) & Web filtering F-Secure Internet Gatekeeper for Linux F-Secure Anti-Virus for Microsoft Exchange with Spam Control Central management F-Secure Policy Manager Device control (new) 39 November 27, 2012, F-Secure Corporation
40 Let experts take care of your security Protection Service for Business 41 November 27, 2012, F-Secure Corporation
41 F-Secure Protection Services Protection Service for Protection Service for Business Mobile Security for Business Customer care Services Protection Service Software Updater 42 November 27, 2012 F-Secure Partner Confidential
42 F-Secure real hosted solutions 43 November 27, 2012, F-Secure Corporation
43 Protection Service for Business components: PSB PORTAL Web-based administration Administrator / Read only License control and security administration / profiles, workstations, servers Complete overview of security status / licenses / reports PSB PORTAL PSB WORKSTATION SECURITY Antivirus, Internet shield,spam control Desktops, laptops Support for Windows 8 (q4) Windows 7, Vista og XP Mac Mobile devices PSB SERVER SECURITY Antivirus, antispyware and antirootkit File servere Linux servere Support for Windows 2003/2008/2008R2 server PSB AND SERVER SECURITY AV for Fil Servere AV og Spam Control for MS Exchange Support for Microsoft 2003/2008 Support for Microsoft Exchange 2003/2007/ 2010 F-Secure / Partner confidential November 27,
44 45 November 27, 2012, F-Secure Corporation Confidential And yes, PSB easily protects Mac clients as well
45 F-Secure PSB portal complete overview 46 November 27, 2012, F-Secure Corporation
46 F-Secure PSB portal overview of licenses and expiry times 47 November 27, 2012, F-Secure Corporation
47 F-Secure PSB portal online ordering 48 November 27, 2012, F-Secure Corporation
48 F-Secure PSB portal online ordering 49 November 27, 2012, F-Secure Corporation
49 F-Secure PSB portal online ordering 50 November 27, 2012, F-Secure Corporation
50 F-Secure PSB portal immediate delivery 51 November 27, 2012, F-Secure Corporation
51 Protection Service for Business also mobile devices 52 November 27, 2012, F-Secure Corporation
52 F-Secure PSB portal including Mobile Security administration
53 F-Secure PSB portal including Mobile Security administration
54 F-Secure PSB portal including Mobile Security administration
55 Services just give that better customer experience
56 5 7 February F-Secure Confidential
57 5 8 February F-Secure Confidential
58 F-Secure Software Updater/patch Management
59 F-Secure Software Updater/patch Management
60 61 of the TOP10 malware detected are targeted against software vulnerabilities
61 Recent vulnerabilities Internet Explorer Java 62 November 27, 2012 F-Secure Partner Confidential
62 Applications the biggest threat new software vulnerabilities were discovered on average each day in 2011 were found in applications running on top of the operating system of all vulnerabilities were classified as HIGH severity - Statistics taken from the National Vulnerability Database (NVD) 63 November 27, 2012
63 Software Updating & Patching of data breaches could have been prevented by simple patching or restricting administrative rights - Defense Signals Directorate 2009 of those cases had an update available 64 November 27, 2012
64 Number of Vulnerabilities by severity Application Total High Medium Low Score 1. Apple Safari Mozilla Firefox Google Chrome Microsoft IE Adobe Flash Player Adobe reader Java Runtime Environment Adobe Acrobat Adobe Air Mozilla SeaMonkey Microsoft Office Mozilla Thunderbird Adobe Shockwawe By National Vulnerability Database (NVD/US) 65 November 27, 2012 F-Secure Confidential
65 Which applications are risky? Web browsers, their content rendering engines and plugins used to extend the functionality of the browser Adobe (Flash Player, Reader, Shockwave Player, AIR) Apple itunes (went from 8 to 78 vulnerabilities in 2011) Java runtime environment, SDK and plugins 67 November 27, 2012
66 Reality regarding software updates What is actually installed? Are any updates needed? Are they critical? Where to find them? Time to download & install How to install across all computers? 68 November 27, 2012 F-Secure Partner Confidential
67 Software Updates as a Service Scan for missing updates. Results visible in PSB client and portal Update automatically on scheduled intervals Install updates manually 70 November 27, 2012 F-Secure Confidential
68 Value Proposition - SaaS SWUP (Patch Management+) Protection Service for Business Software Updater Protection Service for More Managed Services 71 November 27, 2012 F-Secure Confidential
69 Protection Service for F-Secure Hosting Cloud Manage cluster as single system Reliable architecture Security architecture Dynamic scalability Master Management Consolidated Quarantine Full reporting Filtering & routing Agent(s) Filtering & routing Partner manages the service for their business end-users. Customer s Servers
70 F-Secure Messaging Security Gateway A One Stop Solution for Security AD / LDAP Per user and group policies Firewall Automatic Reporting Data Leakage Prevention Automatic Updates
71 Selling Software Updater as a Service How to deliver Software Updater as a service Delivered in addition to existing services Define how does this service add value to the end customer Examples of additional services to be delivered: Reporting current status and fixing problems ( /h) Scheduled status report actions priced separately ( /month/workstation + /h) Continuous monitoring + Updating critical SW automatically ( /month/workstation)
72 F-Secure Software Updater as SaaS solution This is just an example as a basis for discussion. HOW MANY CUSTOMERS DO YOU HAVE? ON AVERAGE, HOW MANY SEATS PER CUSTOMER HOW MUCH OF YOUR BUSINESS IS SERVICE BASED? HOW MUCH YOU CAN CHARGE EXTRA PER SEAT? clients seats % /month Extra sales Selling F-Secure's Software Updater as additional service /year Costs if done without PSB Updating is done manually for each seat* *assumptions: 2 h time spent per seat per month in avg. 19 price per hour in avg /year
73 F-Secure tools at hand
74 F-Secure partner portal F-Secure Confidential
75 F-Secure partner portal My customers
76 F-Secure partner portal Online ordering
77 F-Secure film channel on Protecting the irreplaceable f-secure.com
78 81 November 27, 2012 F-Secure Confidential
79 What can we expect of product news onwards?
80 Safe Anywhere Android 8 New features New user interface Support for Android smartphones and tablets with a scalable UI (TV) New OS version support Android 4.1 operating system version Anti-virus improvements Improved scanning performance Anti-theft improvements Trusted number can be chosen from contacts Safe contacts improvements Possibility to chose number to be blacklisted from contact list or call log Browsing protection improvements Improved video/flash support on Safe Browser
81 News in 2013 remote desktop 88 November 27, 2012, F-Secure Corporation
82 News in 2013 Mobile MDM 89 November 27, 2012, F-Secure Corporation
83 News in 2014 online backup 90 November 27, 2012, F-Secure Corporation
84 News in 2025 total android control 91 November 27, 2012, F-Secure Corporation
85 Protection Service for Business Roadmap and beyond 2012 Q Q Q H and Beyond Software Updater Scan and install missing OS and 3rd party software updates Workstation Security DeepGuard 4 Windows 8 support Linux Security Support for Linux server OS Mobile Security Browsing Protection for ios, BlackBerry Workstation Security Browsing Protection for Windows 8 and Server Security DeepGuard4 Windows 2012 Server Sharepoint PSB Mobile Security Windows Phone 8 Remote Desktop View or manage remote computers, transfer files Premium Management for mobile devices Application and configuration management Device info Mobile Security ios anti-theft Online backup for workstations and servers Managed from the PSB portal Web content filtering Managed based on content categories Confirmed Tentative [ ] Dates indicate general F-Secure availability Confidential
86 Summary Service attitude New services
87 Perception is reality What s your attitude like?
88 Seeing is believing What does it take to convince you and your customers?
89 Succes typically relies on close relationships How far will we go for each others? 96 November 27, 2012 F-Secure Confidential
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PROTECTION SERVICE FOR BUSINESS WELCOME TO THE BUSINESS OF FREEDOM
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