F-SECURE INTERNET SECURITY 2012

Transcription

1 NAME F-SECURE INTERNET SECURITY 2012 Company F-Secure Corporation Version 1.62 Type of product Devices supported Operating systems Client Computer Windows 7 (all editions) Windows Vista Windows XP Home, XP Pro, XP Media Center Price* 1 year, up to 1 licence: 49,95 1 year, up to 3 licences: 69,95 2 year, up to 3 licences: 99,95 Language of interface English, Italian, Spanish, German, French, Portuguese, Dutch, Swedish, Danish, Finnish, Norwegian, Netherlands, 12 years old users: 13/21 (points 1,62 out of 4) GLOBAL RANKING 13 years old users: 11/21 (points 2,01 out of 4) *Prices might change according to the latest company offers User's voice Comprehensibility: Large number of options, not well explained, I thought it [would be] easier to configure a parental control tool. Test user placed in: not specified Test user s degree of Internet literacy: Look and Feel: Time to install and configure: 60 minutes

2 FUNCTIONALITY The tool consists in an all-in-one security suite: protection against viruses, spyware, and other internet threats that can harm users PC. The tool provides an Internet Parental Control tool. It is possible to create a filtering profile for eache windows profile. From the software it is possible to create a new windows profile, The parent can indicate specific URLs to be blocked (creation of a black list) or allowed (creation of a white list) by the filter despites the selected categories to be blocked/allowed. The parent can time-limit the user s usage of the web. Streaming can be blocked by blacklisting the specific sites, but there is not a specific category to be blocked. FUNCTIONALITY SCORE: 1,3 OUT OF 4 POINTS EFFECTIVENESS The effectiveness is good on adult content and very weak on other harmful content. There is no major difference in effectiveness between effectiveness results for teenagers and for children. The tool performs better on web than web 2.0. There is no major difference in effectiveness among the different languages. Effectiveness score with adult content filtering for 12 years old user: 3,2 Effectiveness score with other harmful content filtering for 12 years old user: 0,0 Effectiveness score with adult content filtering for 13 years old user: 3,4 Effectiveness score with other harmful content filtering for 13 years old user: 0,0 OVERALL SCORE FOR EFFECTIVENESS FOR 12 YEARS OLD USER: 1,6 OUT OF 4 POINTS OVERALL SCORE FOR EFFECTIVENESS FOR 13 YEARS OLD USER: 1,7 OUT OF 4 POINTS

3 USABILITY Installation of the tool: The installation process is well comprehensible. The installer does not provide advanced options and cannot be influenced with regard to kind or amount of information, except for the language. The process is consistent, but it does not fully meet users' expectations as, for example, the installation button is not labelled adequately. The overall design is appealing. Configuration of the tool: The tool is embedded in a security suite, but only the parental control features were subject to this test. The configuration process is generally comprehensible and easy to learn, but context sensitive explanations are missing at some points, especially with regard to the filtering categories. The process is mostly consistent and generally meets users' expectations. There are barely any options to individualise or influence the process. The overall design is appealing. Usage of the tool: The tool provides a few options to react, when a website has been blocked, but these are mainly addressed to parents and not to children. The alert message cannot be customised, but it is generally adequate, although it is not explicitly worded with respect to children's capability of understanding. The reporting is slightly incomprehensible, especially with regard to symbols for the filter categories. Usability of the installation process: 2,92 Usability of the configuration process: 2,64 Usability of the usage of the product: 2,08 OVERALL SCORE FOR USABILITY: 2,52 OUT OF 4 POINTS SECURITY The low score is due to the fact that the tool allowed us to access blocked sites using the Windows Safe Mode. OVERALL SCORE FOR SECURITY: 3 OUT OF 4 POINTS

4 DETAILED FUNCTIONALITY FICHE AREA OF NEED FUNCTIONALITY SPECIFIC ISSUE ASSESSMENT MGMNT FILTERING CUSTOMIZATION Management of users profile Monitoring Topics Urls White lists Create several profiles Remote access Customisation of filtering topics Restrict browsing to a white list Default white list Modification OR Creation Modification Creation Urls Black lists Creation of user s own black list Default black list KEYWORDS Keywords Default white list Creation of a user s black list Creation of a user s white list TIME BLOCKING MESSAGE Time limit settings Type Set a specific timeframe or web access duration Ask for unblocking to parents Redirect to safe resources Web Block access Monitor access Safe Search Availability Social Networks Block access Monitor usage Personal data provision Block Block the access Application - USAGE RESTRICTION Streaming P2P application Monitor the access to the application Block the application Monitor downloads Web - Block (chat, VoIP, Video-chat) Skype application Monitor the access Prevent from new contact Block the application Windows Live Messenger Monitor the access Prevent from new contact Block Client and/or web (web mail)

5 DETAILED SECURITY FINDINGS The Tool prevents the user from by-passing the filter by: / Using the IP address instead of the URL Using an alternative browser Changing time and date settings* Disabling or uninstalling the software without a password* Closing the filtering tool trough the Task Manager Using a proxy instead of a direct connection to the Internet Accessing the web-pages through the Google Cache Reaching a website through translation sites Renaming a blocked application Using Safe Mode Changing the port of Peer-to-Peer application N/A *As managed directly by the tool and not by the device. DETAILED USABILITY FINDINGS / I: installation in 3 steps or less I: choice of installation for beginners or advanced users C: different degrees of strength for the filtering C: different content criteria for the filtering C: option to transfer filter configurations between target users C: option to transfer filter configurations between devices C: altogether comprehensible configuration C: altogether in conformity with user expectations C: altogether easy to learn U: alert message in a child friendly language U: option to customise the reaction in case of blocking U: altogether easily operable and comprehensible reporting