Guide to our services

Transcription

1 Guide to our services

2 What Premier Guarantee is about We all want our new homes and buildings to be as safe as they possibly can be. Unfortunately, there are times when problems will appear despite best efforts to avoid them. You can protect yourself in these situations by purchasing a structural warranty before your building project starts. That s where Premier Guarantee comes in... Through hard work, innovation and focus on the needs of our clients, we have established ourselves as one of the leading structural warranty providers in the country. So much so that we have covered over a quarter of a million housing units since we started in What s more, we have grown into an international organisation with offices in Spain and Cyprus. We have a range of structural warranty solutions and a dedicated Building Control team which work together to deliver a cost effective, streamlined service to residential and commercial projects of all types across with one point of contact. Whether you are a self builder with a plan to build your dream home, or a multi-million pound developer with thousands of units in the pipeline, we have the expertise to guide and support you with the build process to deliver fully compliant buildings.

3 Do I need to register? If you are looking to purchase either a New Homes Warranty or Social Housing Warranty, you will be required to register with Premier Guarantee as a Developer and / or Builder. As part of our registration, you will benefit from: A free copy of our Technical Manual, written and collated by a team of construction experts, as well as additional copies for each site registered Help to promote your homes with the use of the Premier Guarantee Registered Logo and free access to warranty information for potential purchasers Gain valuable insight into the industry with access to free training and seminars, focusing on advice on risk management and key news updates Details of our registration process can be found on our website. For further information on fee structures or any other queries, call to speak to our registrations team.

4 Private Residential We have found Premier Guarantee to be extremely helpful. All enquiries are dealt with in a prompt manner and the services provided are delivered very efficiently. It is our intention to recommend Premier Guarantee to all our clients for the foreseeable future. Paul Wong, Kier Living

5 Warranties for New Homes Whether you are building a single house or a multi-million pound development, we have the experience of covering these types of projects Using our New Homes Warranty means that after the first 2 years, you won t have to return to site if any defects occur we then manage that risk. Choosing Premier Guarantee gives you the confidence that your properties have been built to the highest quality, with the support of our experienced in house surveyors and to RIBA and CIAT accredited Technical Manual standards. Plus, at the end of the build, you will receive a warranty fully backed by an A rated worldwide insurer. What does this mean for me? Full risk transfer means we will deal with any defects after the first 2 years An extra helping hand with technical support and guidance from our qualified surveyors and in-house technical support team Free Road and Sewer Bonds (subject to approval) You won t have to shop around if you have residential and commercial units on the same site - we can cover it all Already started on site? We may be able to provide cover retrospectively, please ask for details Want to know more about our policy? Go to Our Key Warranty schemes table in the back of this brochure for details. Get in touch on or info@premierguarantee.co.uk for information on registration or to ask for a quote.

6 Warranties for Completed Housing Is your home less than 10 years old and without a structural warranty? If you are looking to sell the property you may need to consider putting one in place. Why? Warranties are used to help pay for damages should any defects occur so that you are not left with any major rebuild costs. It is also important if you wish to sell your property as mortgage lenders will ask for evidence of a warranty as part of their lending criteria. Our Completed Housing Warranty provides cover for up to the balance of 10 years - so for example, if your property is three years old, you would receive seven years of cover for your home. Other reasons to choose Premier Guarantee include: There s no need to worry as we transfer 100% of the risk from day one Providing our best quote and continually checking our prices against our competitors Keeping your stress levels down is important to us so our dedicated claims team will work with you to resolve issues as quickly as possible Want to know more about our policy? Go to Our Key Warranty schemes table in the back of this brochure for details. Get in touch on or info@premierguarantee.co.uk for information on registration or to ask for a quote. 6,000 house builders can t be wrong...

7 Charles Church South Coast Beaumont Park

8 Social Housing Wilson Developments (Scotland) Ltd have been using Premier Guarantee for the last five years and have found their products, especially the Social Housing Guarantee for RSLs, tailored to our clients needs. J Steven Wilson, Wilson Developments

9 Warranties for Social Housing For those companies and individuals who are involved in building affordable housing developments, we can offer up to 12 years of latent defects cover under our Social Housing Warranty scheme. If you are looking to add extra value to your site, we can also offer our Right to Acquire cover extension. If the tenant decides they would like to purchase the property within the first 5 years of the building being finished, we can supply a full 10 years warranty to that owner to protect them against major damage. If you are looking for more, we offer a range of additional benefits: Peace of mind for the first 10 or 12 years of the build through risk transfer Free technical support and guidance from our surveyor team and in-house technical support Free Road and Sewer Bonds (subject to approval) Want to know more about our policy? Go to Our Key Warranty schemes table in the back of this brochure for details. Get in touch on or info@premiergaurantee.co.uk for information on registration or to receive your next quote.

10 Warranties for Stock Regeneration Are you concentrating more on revamping old homes than building new ones? It s a growing business but with any type of construction, there is the risk of problems occurring post completion and resulting in large maintenance costs. We have worked with you to find a solution and now offer a warranty specifically for regenerated housing stock. Find out more about the types of work that we cover by visiting or contact us on to speak to our team. Quarter of a million new homes

11 East Thames Group VIVO

12 Commercial Buildings As a Developer... we will look to put this warranty in place as we commence development as it takes the focus away from the rather lengthy dealings on the construction (collateral) warranties. Paul Brocklehurst Chief Executive from Catesby Group

13 Warranties for Commercial Buildings More and more commercial developers are looking to use structural warranties as an effective way to protect their key projects and investments. Here are a few reasons why: 100% peace of mind - Full risk transfer plus external drains and car parks all covered under our policy Less reliance on Collateral Warranties and Professional Indemnity Insurance - We offer a 1st party policy with no need to prove negligence, just proof of the defect You can tailor our service to your business needs - optional extensions are available for Loss of Rent, Business Interruption and Seepage Protection for your team too - Waiver of Subrogation rights available for RIBA / CIAT registered architects You won t have to shop around if you have different types of units on the same site - we can cover it all Don t be too worried if you have already started building on site as we may be able to provide cover retrospectively Want to know more about our policy? Go to Our Key Warranty schemes table in the back of this brochure for details. 45 BN of property and counting...

14

15 Midas Construction Weston Gateway Business Park

16 Technical Services Premier Guarantee continue to improve and meet the evolving demands of this industry. In particular this has been achieved by working closely and in a practical manner with the site inspection team, reducing defects and the associated costs. Scott Leather, Britannia Developments Limited

17 Keeping up to speed with it all can be difficult, which is why we have our technical services team on hand to guide you through issues such as new construction methods and product/system approval. When you choose a Premier Guarantee warranty, the following steps will take place: Step 1. Initial Assessments When you register with Premier Guarantee, you will undergo an assessment to make sure you are able to build to the required technical standards. Technical Services As the construction industry evolves, so do the processes and materials that we use to build our homes and buildings. You will be assessed on key areas of construction management, including site supervision, use of sub-contractors, site facilities and safety policies. Current and past work can be used to demonstrate your competency. Once you have successfully completed your assessment, our Risk Management Surveyor will notify our customer service team and they will add this to your registration details. This will be valid as long as you are registered with us. Step 2. Refurbishment Assessments Refurbishment Assessments will only be completed when your development includes retained structural elements and waterproof envelope of any existing building. Our Risk Management Surveyor will carry out a Refurbishment Assessment of the existing fabric to determine if we can accept it as a standard risk under our policy. Depending on the condition of the existing building elements, an expert survey may be required. If deemed acceptable, we will then follow the Technical Audit process as outlined above. Step 3. Technical Audits Our Technical Audit process has been designed to support a bespoke inspection plan for each development we work with, focusing on critical areas of construction in today s built environment. Our Risk Management Surveyors will undertake this process with your Site Manager to ensure clear understanding between your site team and Premier Guarantee.

18 Each site inspection plan follows a similar process with individual visits tailored to the needs of your development: 1. Following your initial assessment, your Surveyor will talk through the information we need throughout the build and agree your inspection plan. 2. Your Risk Management Surveyor will then visit your site based on the tailored inspection plan, and you will be given a Site Record Book to keep on site. We keep the notes of each inspection in this book so we can track progress and identify any potential issues. 3. After each site visit, a Site Inspection Report will be completed and sent to you to identify your progress. 4. When you have completed the build, we will have a final handover inspection, following the application of the Logic Test, as outlined in the Technical Manual. Premier Guarantee Technical Manual Our Technical Manual has been written and collated by a panel of industry experts to support house builders in meeting our Technical Requirements and to provide a wealth of best practice guidance. It is being widely recognised throughout the industry, already gaining RIBA CPD and CIAT accreditation. All registered Premier Guarantee customers will receive a free hard-copy version of our Technical Manual and additional copies for each subsequent site you build under our schemes. You can also buy additional copies for For more info, call or technical.services@premierguarantee.co.uk. A full digital version of the manual is also available to download from our website at

19 Building Control Our Building Control service has been created to work in collaboration with our warranty schemes, streamlining the entire process to save you both time and money on your residential, mixed-use or self-build projects. Combined approach throughout your build On registering your site, you will be assigned a dedicated Risk Management Surveyor who will be responsible for both your Warranty and Building Control inspections. This means all plan checks for your warranty inspections and Building Control will be dealt with simultaneously, significantly reducing time and effort. It will also help to improve the stage approval process and ultimately reduce your overall cost. If you need greater support for larger or more complex builds, we can give you additional guidance and resource via our Surveyor network and in-house team. By combining our services, you can be sure that you will be hitting above and beyond what is expected of you from compliance with Building Regulations. Consultancy based service From design stages to completion, your Surveyor or project team will support you through the build process using our tested risk management approach that will not only reduce the risk of costly defects but help you comply with Building Regulations. In addition, you will be able to: Save money with our free Initial Notice submission Suit the inspection plan to the needs of your site through our tailored regime Ensure accuracy with our plan checking service Save time by electronically submitting drawings and project information To request a quotation for your next development, contact our team on or info@premierguarantee.co.uk

20 Excellence Awards Being nominated by Premier in their National Annual Awards is fantastic recognition for all the hard work our guys have put into their projects. The recognition goes a long way to confirming we are doing the right thing by our Clients. Springfield Properties PLC

21 Premier Guarantee Excellence Awards Building high quality developments is very important to us. And for the buildings that go above and beyond what is expected, we want to give you the credit you deserve. The Premier Guarantee Excellence Awards has been designed to recognise the UK s best developments covered by our schemes. Winning one of our awards is a great opportunity to add value to your properties when selling to prospective purchasers plus you will be amongst a select group of prestigious house builders and developers who have taken home an Excellence Award. There s no entry form to fill in because Premier Guarantee registered sites are automatically entered into the competition each year. And it won t cost you anything to enter either, it is included as part of our service package. If you would like to find out more about the Excellence Awards or view our previous winners, please visit our awards website at excellenceawards.premierguarantee.co.uk

22

23 Green Amber Ltd Spring House

24 Our Insurers Premier Guarantee have always been by our side and attentive to our needs with great patience and enthusiasm.we praise and thank you for a most professional and efficient service and hope to work beside you for many more projects in the future. Tony Marti, Sky Construction

25 Our Insurers Providing the right cover to protect your type of development is paramount. We work with a number of insurers who support us to make sure we re providing the level of cover you need for your developments, giving you the security that your investment is protected. Our schemes are underwritten by; Amtrust A major worldwide insurer, AmTrust Europe Limited is part of the AmTrust Group, who amongst other classes of insurance specialises in Building Warranty Risk and have a security rating of A for financial strength from A.M. Best. Further information can be found at Europe.com Axa Group AXA Group is a top Global Insurance brand and one of the 50 largest companies in the world by revenue. Operating in 59 countries representing 103m clients. Their areas of expertise are reflected in a range of products and services adapted to meet the needs of each client. Lloyd s Lloyd s is the world s specialist insurance and reinsurance market, bringing together an outstanding concentration of underwriting expertise and talent. It is often the first to insure emerging, unusual and complex risks. Around 80 syndicates are underwriting insurance at Lloyd s, covering all classes of business. Together they interact with thousands of brokers daily to create insurance solutions for businesses in over 200 countries and territories around the world. Lloyd s insures the majority of FTSE 100 and Dow Jones industrial average companies. Lloyd s enjoys strong financial security supported by excellent ratings. Visit for more information. Their Financial Strength Rating from Standard & Poors of A+ (Strong) Further information can be found on their website Great Lakes Great Lakes Reinsurance (UK) SE is a wholly owned subsidiary of Munch Re, the world s largest reinsurance company. Munich Re is a major insurer supporting most of the world s best known insurance companies and has a Financial Strength Rating of A+ from A. M. Best.

26 Your move Premier Guarantee supports you in providing high quality construction backed by comprehensive warranty cover. The next step is to get in touch. Call us: us: Visit us:

27 Our Key Warranty Schemes New Homes Warranty Social Housing Warranty Commercial Warranty Completed Housing Warranty Cover period 10 years 10 or 12 years (10 years for High Value Scheme) 10 or 12 years** (12 available if contract under seal) (10 years for High Value Scheme) The balance of 10 years from the date of Building Control approval, or occupation, whichever is earlier Defects Insurance Period (Responsibility of Builder / Developer) 2 years 1 year 0 years Structural Insurance Period (Responsibility of Insurer) 8 years 9 or 11 years (9 years for High Value Scheme) 10 or 12 years (10 years for High Value Scheme) Single Unit New build 1,000,000 Single Unit New build 500,000 Financial Limits Single Unit Conversion 500,000 Continuous Structure New build 25,000,000 Continuous Structure Conversion 5,000,000 Single Unit Conversion 250,000 Continuous Structure New build 25,000,000 Continuous Structure Conversion 5,000,000 10,000,000*** Single Unit New build 750,000 Single Unit Conversion 350,000 Continuous Structure (Single Structure) 1,250,000 Higher limits are available upon request Higher limits are available upon request Excess During Defects Insurance Period 100 During Structural Insurance Period 1,000 During Defects Insurance Period 100 During Structural Insurance Period 1,000 Variable, subject to sum insured 1,000 (for High Value schemes this is 1500) (for High Value schemes this is 1500) Cover includes Cover for contaminated land* Cover for Building Control function* Alternative accommodation Additional costs Professional fees Removal of debris Right-to-acquire warranty extension Cover for contaminated land* Cover for Building Control function* Alternative accommodation Additional costs Professional fees Removal of debris Cover for Building Control function* Cover for ingress of water** Cover for contaminated land* Professional fees Additional costs Removal of debris Architect Waiver of Subrogation Rights (for RIBA or CIAT members) Alternative accommodation Additional costs Professional fees Removal of debris Optional Extensions Loss of rental income Insolvency of Builder Seepage Loss of rent receivable Loss of rent payable Business interruption * Cover only available if an Approved Inspector is used on your development. ** Waterproof envelope is covered in years 2 to 10 or 12. *** Larger developments can be considered on a referral basis.

28 Premier Guarantee 2 Shore Lines Building Shore Road Birkenhead Wirral CH41 1AU T F E info@premierguarantee.co.uk W Premier Guarantee Surveyors is the trading name of MD Warranty Support Services Limited. Registered in England No: MD Insurance Services Ltd is the Scheme Administrator for the Premier Guarantee range of structural warranties. MD Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority. MK