PERSONAL LINES SCHEMES WHITE LABELLING AFFINITY

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1 PERSONAL LINES SCHEMES WHITE LABELLING AFFINITY ukgeneral.com/personal-lines Specialist as standard

2 FOCUSED ON YOU At UK General we are dedicated to designing and delivering Personal Lines products that meet the exact insurance requirements of our broker partners and their customers. We understand that one insurance solution doesn t fit all. That s why our experts work in partnership with you to provide specialist and niche products, coupled with trading solutions that add real value to your customers, and ultimately to your business. Karen Beales Managing Director, Personal Lines Our clients We have over 550 schemes in place with leading industry names and retail brands. Below is a small selection of the clients we currently work with:

3 MULTI-CHANNEL TRADING OPTIONS We build long lasting relationships with our partners and will work with you to understand your business and prescribe the best solution to drive optimal value for you and your customers. Schemes Personal Lines schemes provide the opportunity to offer your customers products that are bespoke to their exact insurance requirements. Our specialists support you throughout development, implementation and launch of your scheme. Here s how it works: White-labelled Schemes Our white-labelled schemes are currently available with Wedding, Pet and Travel insurance with more products coming soon. We are able to provide a complete online business-to-consumer quote and buy website, fully branded to suit your business. The website also includes a web based admin portal for back office use and call centre environment. Affinity Becoming a UK General Affinity partner provides an opportunity to promote insurance products to your existing customer base. Each product is designed to meet your requirements in terms of product design and service delivery, enabling you to further enhance and grow brand loyalty. We get to know your business and your customers We see ourselves as more than just your schemes provider; we are your business partner working with you to enable your full business potential. Access tried and tested products The products available to you are already tried and tested and competitively rated giving you peace of mind when choosing them to support your business income. Compliment your existing product offering Choose from our extensive product range or utilise our in-house expertise to develop specialist insurance solutions that compliment your existing offering. This enhances your portfolio, giving your customers more choice, a cross-sell for your business and increased turnover. We help you identify the opportunity Once we understand your business we can identify scheme opportunities within your existing customer base and provide competitive quotations to transfer existing schemes or discover entirely new opportunities. No development or maintenance costs UK General will deliver a fully inclusive B2C quote and buy website. There are no hidden system development costs and no ongoing maintenance costs. This eliminates the resource required for managing software and fully utilises UKG s internal expertise in delivering industry leading systems for your business. Benefit from a fully managed service Our Affinity offering utilises our IT, financial, compliance and project management resource, enabling you to focus on your strengths, customer service and core product offerings. There s no need to worry about any development costs as these are also covered within the service. We support you to realise your scheme potential When your scheme is live, our team will work with you to monitor and grow your scheme. We want it to work as much as you do, that s why we help you to maximise sales from the onset. Benefit from fast implementation Agreement to go-live in 2 weeks so you can start trading and generate new income for your business quickly. Reach your market quickly We offer a rapid route to market with many leading UK consumer brands already using our Affinity system. Partner with us to start trading and reap back your investment quickly. We make it easier to develop new products Our underwriters will design and develop your entire product from the ground up including policy wordings, TCF (Treating Customers Fairly) reviews and compliance support.

4 DEDICATED TO SERVICE, DELIVERED BY EXPERTS Specialist people, expert knowledge and a professional service are what set us apart. Industry experts We invest significantly in the development of our people who are experts in their field; from underwriters, and dedicated account managers, through to compliance officers and experienced marketing support consultants. Specialist products We have the technical capability to tailor over 60 specialist and niche products to suit the needs of your business and your customers. Innovative distribution Our tailored, real time and multi-channel distribution options enable you to maximise your product potential from online, through to integrated trading, mobile and tablet. Service excellence As passionate and empowered industry experts, our people are dedicated to delivering the highest level of service, striving to enable greater business performance for our partners.

5 CONTACT US For general personal lines enquiries contact or visit ukgeneral.com for further information. Alternatively, speak directly to one of our experts below: Paul Everett Sales Director t e. Stella Jones Personal Lines Director t e. Charles Coburn Personal Lines Director t e. About UK General Insurance Group We re the UK s largest specialist Managing General Agent (MGA) delivering innovative insurance solutions that meet the changing needs of our partners and their customers m 97% exceptional, experienced staff empowered to make decisions gross written premium in 2014/15 customer retention schemes in place with industry leaders UK General Insurance Ltd is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales Company No: Registered Office: Cast House, Old Mill Business Park, Gibraltar Island Road, Leeds, West Yorkshire, LS10 1RJ.