Study Smarter, Not Harder!

Transcription

1 DEL MAR COLLEGE Student Success Center PEER TUTORING PROGRAM Policies and Procedures Manual Study Smarter, Not Harder!

2 Table of Contents SECTION PAGE Policies and Procedures Welcome Mission Statement Description of the Peer Tutoring Program....4 Contact Information.. 4 Office Hours...4 Tutor Eligibility Requirements Tutor Eligibility Renewal Application and Tax Forms....5 Prospective Peer Tutor Interview...5 Information Changes Confidentiality...5 Semester Deadlines 6 Maximum Weekly Hours: Tutors Payment Safety / Harassment Issues....6 Other Duties As Assigned...6 Evaluations....6 Continuation of Employment..7 Appointment Tutoring Guidelines Maximum Weekly Hours: Tutees Approved Locations and Times Students Requesting a Tutor Faculty Requesting Assistance From Tutors.. 7 Changing A Tutoring Assignment. 8 Tutor Responsibilities Dress, Appearance and Attitude...8 Student: Tutor Evaluation... 9 Tutor: Student Evaluation....9 Drop-in Tutoring Guidelines Punctuality, Schedule Changes and Absences..9 Drop-in Tutoring Schedule.10 Tutor Clock-in/Clock-out.10 Maximum Drop-in Hours: Tutees. 10 Tutor Assignment Order. 10 Professionalism...10 Customer Service 10 Unrelated Office Business.10 Personal Belongings..11 Taking Breaks.11 Computer Usage.11 Laptop Usage..11 Headphones, Ear Pieces and Bluetooth. 12 2

3 Down Time...12 Telephone Usage...12 Conversations.12 Chain of Command (Communication).12 Disciplinary Procedures.13 Attendance and Time Sheets How to Complete the Time Sheet. 13 Submitting Time Sheet, Student-Sign-in Sheet and Lesson Plans.13 Policy for Late Time Sheets..13 Paid and Unpaid Hours..13 Recording Student Attendance Recording No Shows on Time Sheets..14 Missed Appointment Tutoring Session : Peer Tutor.14 Recording Group Sessions on Time Sheets..14 Tutor Acknowledgement.15 3

4 POLICIES AND PROCEDURES Welcome to the Del Mar College Student Success Center Peer Tutoring Program! We want your experience with us to be enjoyable and rewarding. We believe that this is possible if your duties and our expectations are clearly defined and are a match for your interests. We value your input and will give suggestions and comments due consideration. Mission Statement The Del Mar College Peer Tutoring Program assists students to enhance academic performance to become independent learners. Description of the Peer Tutoring Program The DMC Peer Tutoring Program is designed to provide assistance to students in various courses, primarily those in Math and Science. The Peer Tutoring Program is funded by student fees; therefore students are not charged additional service fees. The peer tutoring offered through this program is not meant to replace classroom instruction, or any other aids offered by professors. The peer tutoring program provides assistance beyond the scope of that given in a course. The peer tutoring program operates by drop-in and appointment tutoring. This manual will provide policies and procedures to guide student-assistants through the tutoring process. Contact Information East Campus: Eliseo Herrera, Tutor Coordinator Student Success Center St. Clair Building, 1 st Floor Phone Number: (361) Address: eherrera25@delmar.edu West Campus: Ashley Bridges, Tutor Manager Emerging Technology Building, Room 102 Phone Number: (361) Address: abridges2@delmar.edu Normal Office Hours Monday - Thursday 7:30 a.m. - 5:00 p.m. Friday 7:30 a.m. - 12:30 p.m. Student Success Center Hours Extended hours to be announced. 4

5 Tutor Eligibility Requirements To become a peer tutor the following criteria must be met: an overall GPA of 3.0 currently enrolled at DMC or eligible as a DMC part-time employee have and A or B (with departmental approval) in the subject area you wish to tutor in successful interview with tutor coordinator Tutoring Eligibility Renewal Professor endorsements need not be renewed every semester. New signatures do need to be obtained for any course you have not previously tutored. Questions about which endorsements are in your file should be directed to the tutoring coordinator. A tutor whose GPA falls below the required 3.0 minimum will be placed on probationary status for the following semester. At the end of the probationary period the tutor s eligibility to continue tutoring will be reviewed based on his/her GPA at that time. Application and Tax Forms In order for consideration to become a peer tutor, students must pick-up, complete and submit the following documents from the tutor coordinator: 1. Tutor Approval Form 2. Tutor Application 3. Receipt of Drugs and Alcohol Policy Acknowledgement 4. Form W-4 5. Form I-9, Employment Eligibility Verification 6. Del Mar College At-Will Employee Notification Form 7. Personnel Data Form Student Assistants 8. Tutor Agreement Form 9. DMC Student Employment Form 10. Direct Deposit Payroll Authorization Submit to DMC Payroll Office 11. Preventing Employment Discrimination Training Certificate 12. Preventing Sexual Harassment Training Certificate 13. Copy of driver s license or State ID and social security card. Prospective Peer Tutor Interview All prospective peer tutors are required to interview with the tutor coordinator upon successful submission all required application materials. Information Changes It is important that your employment records are kept up to date. If you need to make any changes please inform the tutor coordinator in writing as soon as possible. Confidentiality Employees are bound by the rules of confidentiality under the Family Educational Rights and Privacy Act (FERPA). They are required by law to respect a student s right to privacy and to avoid illegal or unwarranted disclosures of confidential information. Gossiping about students to teachers, students, or friends about issues you have discussed with the student in a learning environment is prohibited by law. 5

6 If a student discloses issues of a personal nature, employees should immediately refer them to a counselor. This includes students who say they are depressed, suicidal, or that they intend to harm themselves or someone else. Employees should also refer students who have issues of a less imminent nature, such as questions about career choice, to a counselor, who can set up a time for career testing and/or career counseling. Do not attempt to counsel students on these issues. Semester Deadlines Peer tutoring is available the first day of classes and continues through noon of the last official class day before final exams. Maximum Weekly Hours: Tutors In accordance with DMC policy, tutors may work a maximum of 19 hours per week during the academic year. This total is for all campus jobs combined. Tutors are responsible for monitoring the total hours worked. Tutors will not be compensated for hours spent with the student beyond this limit. Payment Tutors will be paid every two weeks. Payment is distributed by direct deposit into the account specified at the beginning of the semester. Pay for tutors at all levels is $7.25/hour. Training will not be compensated until reported on the time sheet as Tutor Training. Professor meetings and lesson preparation also must be properly documented on the time sheet. Safety / Harassment Issues All safety/harassment issues will be referred to the tutor coordinator and handled in accordance with DMC policy. The tutor coordinator will follow up on referrals whether from a student or a tutor. A new tutoring assignment will be made if another tutor is available. If there is any other complaint, the complaining party will have the opportunity to fill out a complaint form. If the party does not wish to file a formal complaint, he/she is invited to discuss the situation with the tutor coordinator. Other Duties as Assigned Student-assistants may have other duties assigned at the discretion of the Tutor Coordinator. Evaluations All tutors will be evaluated at least once per semester by the tutor coordinator. Results of the evaluations are made known to tutors and kept on file. All tutors are evaluated with the same criteria using the Tutor Evaluation Form. Peer tutors will also have at least one observation for constructive feedback each semester. The observation may be conducted by the tutor coordinator or a peer tutor using the Tutor Observation Form. Tutors whose first evaluation of the semester is unsatisfactory will have the opportunity to show improvement in a second evaluation. All peer tutors are required to make themselves readily available for evaluations. This means that you must provide the tutor coordinator with your tutoring schedule and inform the tutor coordinator of any changes to this schedule. Although you will usually know about an upcoming evaluation, evaluators are not required to notify you prior to conducting an evaluation. 6

7 Continuation of Employment Employees are rehired semester-by-semester based on the successful meeting of the expectations of the position. This includes, but is not limited to: Employees must maintain a professional environment. Employees must demonstrate reliability and dependability. Employees must treat students and staff with respect. Employees must engage in appropriate behavior at all times while in the Student Success Center. Tutors must maintain a 3.0 grade point average; office assistants must maintain a 2.0 grade point average. This will be verified by transcripts that are turned in per semester. APPOINTMENT TUTORING GUIDELINES Maximum Weekly Appointment Hours: Tutees Students are entitled to a maximum of four tutoring hours per week, per course tutored. All group hours and individual hours count toward this total. Approved Locations and Times For reasons of safety and professionalism, all tutoring must take place at one of the locations listed below. No tutoring is allowed in restaurants, residences or behind closed doors. Violation of this policy will result in immediate termination of employment. An appointment tutor and tutee may meet at any mutually agreeable time of day, as long as the place to meet in is available. Student Success Center St. Clair Building, 1 st Floor Regular Semester Hours: To be announced William F. White, Jr. Library-East Campus and Howard E. Barth LRC-West Campus Regular Semester Hours: Monday Thursday 7:30 AM 10:00 PM, Friday 7:30 5:00 PM Sat 9:00 AM 6:00 PM, Sun 1:00 PM 7:00 PM Harvin Student Center, East Campus, M-Th 7:30 am 7:00 pm, Fri 7:30 am - 12:30 pm Coleman Student Center, West Campus, M-Th 7:30 am - 6:30 pm, Fri 7:30 am - 12:30 pm Students Requesting A Tutor DMC students that request peer tutoring services will be required to complete the Request a Tutor Form. During the initial session, the tutor will complete the First Tutoring Session Checklist. Students will be provided with contact information of the assigned appointment tutor to schedule the first session. Faculty Requesting Assistance From Tutors Math and science tutors may be compensated when assisting faculty members during labs to provide instructional support. The peer tutoring program and the DMC music department have mutually agreed that peer tutors will NOT be provided for MUAP. Music tutors may be compensated for providing instructional support in MUSI courses ONLY. Tutors are not allowed to: Proctor exams in place of a professor Grade exams for a professor Substitute teach for a professor Faculty members may offer students teacher assistant positions within their academic department. 7

8 Changing a Tutoring Assignment The length of a tutoring assignment is the duration of the semester or summer session in which the assignment is made. Tutors are expected to continue working with the tutees assigned to them even if personalities conflict, but please feel free to talk to the tutor coordinator about any concerns. If a student asks to be reassigned to a different tutor, the tutor coordinator will try to resolve the problem. If, however, a resolution is not possible, the student will be reassigned if another tutor is available. A tutor assignment can also be changed in cases of irreconcilable schedule conflicts. To avoid such conflicts, be sure the office has current schedule information for you at all times. If you are the only available tutor for the class, the tutor coordinator will advise you and/or the student that there is no other choice and that both will need to compromise to work out a schedule. Tutor Responsibilities The purpose of tutoring is to help students succeed in their educational programs while becoming independent learners. Tutors can help with new approaches to learning, but it is the student s effort that will contribute the most to academic learning. In order to provide maximum benefit to the greatest number of students, the following policies concerning tutoring have been established: Tutors are not allowed to do students work; rather, tutors help students by enabling the students to do their work with confidence. Since the tutor s role is one of support, the ultimate responsibility for all work as to correctness, completeness, etc. rests with the student. Tutors may not help students with take-home or make-up tests unless the instructor has given his or her permission. Listen to the student s body language and attitude. Ask questions to identify the problem and concerns. When showing how to do something, do not write on the student s paper. Rather, have the student do the writing on his or her paper. When helping a student troubleshoot or decide on a step or process, use suggestions and guiding questions where possible. Be aware of or ask about services available when a referral for additional services seems appropriate or needed (e.g., financial aid, counseling, honors, college safety). Dress, Appearance and Attitude As a student assistant, you are representing Del Mar College and dress needs to be appropriate to your job duties. Employees are expected to present a neat, clean, well-groomed, and professional appearance at all times. While casual clothing is acceptable, dress should be appropriate to the educational environment in which we function. Acceptable clothing for the Tutoring Clothing needs to be in good repair. Wear comfortable, casual clothing that allows for easy movement Jeans which are clean and in good repair are permissible. Walking shorts are permissible. Skirts and dresses must be of appropriate length. You must wear shoes or sandals at all times. 8

9 Not Acceptable for Tutoring Cut-offs or other ripped clothing Clothing with inappropriate logos (promoting drug, alcohol, or tobacco use, hate groups, religious in nature, etc.) Clothing with obscene words or pictures (such as promoting some rock groups, violence, weapons, etc.) See-through or Spandex Tattoos with obscene or offensive words/pictures need to be covered by clothing Other items at the discretion of the Tutor Coordinator Staff arriving for work in unacceptable clothing will not be allowed to work their shift. The Tutor Coordinator will determine if clothing is inappropriate. Student: Tutor Evaluation Form At the end of each semester tutees will be expected to complete a final evaluation of their tutors by submitting the Tutee s Tutor Evaluation Form. The student will also complete a self-evaluation using the Student Evaluation Form. Tutors: Student Evaluation Form At the end of the semester tutors will be expected to complete a final evaluation of each of their tutees by submitting the Tutor s Student Evaluation Form. It may be helpful for the tutor to review lesson plans to serve as references when completing the final evaluation. The tutor will also complete a self-evaluation using the Tutor Evaluation Form. DROP-IN TUTORING GUIDELINES Punctuality, Schedule Changes and Absences Excessive tardiness or absenteeism is unacceptable behavior and will not be tolerated. Please remember that your tardiness or absence is someone else s inconvenience. All schedule changes must be finalized before the beginning of each term. All requested time off must be scheduled at least two weeks in advance. Two unexcused absences will automatically place an employee on probation for the remainder of the semester. Once an employee is placed on probation, a subsequent absence will warrant dismissal. If you are more than fifteen minutes late on three consecutive occasions (regardless of whether you have alerted the Tutor Coordinator), you will be asked to set up an appointment to come in and meet with the Tutor Coordinator before you will be rehired for the following semester. Employees are expected to work their assigned shifts. If you are ill, you must give at least two hours notice prior to the absence. Employees that miss a shift will be expected to find a replacement and notify the Tutor Coordinator. If you do not arrive on time or notify staff in advance of an absence, it will be considered an unexcused absence. Employees that habitually miss their shift or are habitually late will be subject to disciplinary action and possible termination. As a student assistant, you are considered a student worker and as such, your top priority must be school; therefore, each employee may be allowed to work a maximum of 15 hours per week; up to 4 additional hours may be added per week if a demonstrated need in a specific content area is documented. Under extenuating circumstances, however, the Tutor Coordinator may allow an 9

10 employee to exceed the 19 hour rule. This can only be done with the Tutor Coordinator s approval. Any tutor exceeding their approved hours without consent will not be paid for the additional hours. Failure to comply with these requirements will result in disciplinary action. Drop-in Tutoring Schedules To be scheduled during tutor training and adjusted during the first two weeks of the semester. Tutor Clock-in/Clock-out All Student Success Center student-assistants must clock-in/clock-out on Accutrac or on the sign-in sheet on the front desk. Each break must be documented. No one is allowed to clock-in/clock-out for anyone else. Violation of this policy will begin with disciplinary procedure Step 4. Maximum Drop-in Hours: Tutees Students are entitled to use the Student Success Center during normal operating hours. Tutors will be available for various courses at different times. Tutors are expected to assist students as efficiently as possible to best maximize their time and assist as many students as possible; therefore the explanation of concepts to students will be short in duration. Tutor Assignment Order Drop-in tutors are expected to be mobile and assist several students at one time. Try to remember the order that students notify you for assistance. Professionalism In order to make the Student Success Center open to students of all levels and types, employees are expected to be friendly, courteous, respectful, considerate, and professional. All students are to be treated with respect and courtesy. Remember that the students come first. Employees should make themselves available to students at all times. If you are working on something, it must be put on hold if a student needs assistance. Employees will comply with all DMC employee policies and procedures. Customer Service Student Success Center visitors will be greeted warmly. Making Student Success Center visitors feel welcome, especially DMC students, is of extreme importance, because they are the reason we serve. Just be friendly and informative. Everyone should strive to have the best customer service skills possible; we are in the business of providing. Unrelated Office Business The Student Success Center is an instructional facility open to the public. Conducting business unrelated to the function of the Student Success Center is not allowed. Prolonged visits from friends or family are likewise not allowed as they distract employees from work-related activities. As long as there are students in the Student Success Center, it is our responsibility to attend to them. Socializing, having friends drop by, and talking on the phone are distractions that can keep us from effectively helping the students. Important personal business should be handled outside of the Student Success Center. Remember, the students are our first priority. Personal Belongings Employees are expected to place their personal belongings in the tutor lounge in a neat orderly manner. 10

11 Taking Breaks In the Student Success Center, a break will be defined as a period of time when you are not available to assist a student. Leaving the Student Success Center for a restroom break, take a quick phone call, or any other activity that can be done in 2-3 minutes is not considered a break. You may not use your break to arrive late or leave early. Some General Guidelines: Taking a break during your shift is your right if you are scheduled for more than three hours, but you do not have to take one. You must get permission to take your break. The Student Success Center needs to always be covered, so your break may be postponed to ensure the students are receiving the help that they need. Please try to be flexible. You must notify the front desk staff, other tutor(s) and/or the Tutor Coordinator that you are going on break. Computer Use Employees are expected to use computer equipment in the Student Success Center responsibly. The purpose of the equipment is to provide access to standard Microsoft Office programs and the Internet as a support tool for academic work. Additional software installation and downloads are prohibited without prior permission because of spyware, malware, viruses and other problems that can result. Security from viruses and other computer problems also requires that each computer remain on to receive automatic campus updates. Computers are for educational purposes only. All materials, websites, chat participation, etc. should be directly related to tutoring and must be appropriate for any audience. Downloading software programs is strictly prohibited and may result in immediate dismissal. Please refrain from saving personal files on the computers because files are frequently eliminated during routine maintenance. If an employee needs to save a file for future work, a USB drive is required. Students or employees may not use the Tutor Coordinator s computer without permission. The computers should only be used by employees if they are working on a required assignment. They can be used for short periods of time (5 minutes) to check , but should not be used for extended periods of time (e.g. surf the Internet, play games, MySpace, Facebook, etc.) while there are students in the Student Success Center. Computers are available for student use at several locations: the library and various campus buildings. If material needs to be photocopied for Student Success Center use, please contact the front desk staff who can make the appropriate copies. Laptop Usage Employees using laptops appear uninviting and give the impression that he/she does not wish to be bothered. As such, the following guidelines have been established: Laptops are not to be used during heavy traffic times; if the laptop usage is abused or becomes a distraction laptop privileges will be terminated. You must get permission from the Tutor Coordinator to use your own laptop in the Student Success Center. 11

12 Headphones, Ear Pieces and Bluetooth Headphone, ear piece or Bluetooth usage is not allowed in the Student Success Center. Down Time Employees should use their time productively when not assisting students by working on tutoring or Student Success Center resources: working on training projects or asking the Tutor Coordinator for work. When the Student Success Center is not busy, employees are responsible for using that time to sharpen their skills by reading developmental materials or other related activities. Employees are also responsible for performing tasks assigned by the Tutor Coordinator including advertising and maintaining the Student Success Center. Employees may be asked to pass out flyers, answer phones, take messages, refer students and organize the Student Success Center. Employees should not be on the computer or doing homework unless each student in the Student Success Center has been approached to find out if he/she needs help OR there are no students in the Student Success Center. You are, however, encouraged to bring your homework. Since tutoring is not appointment-based, some days are slower than others and, with the exception of days with special projects or assigned tasks, you will often have time to complete your homework. Reviewing material, tutee files, and running the Student Success Center are all activities that every tutor needs to participate in. Lastly, employees of the Student Success Center are not allowed to receive tutoring help while on the clock. Telephone Use The Student Success Center telephone is for business only. Brief personal calls may be allowed in emergencies only. The Tutor Coordinator s phone is for administrative purposes only. During work hours, do not use cell phones while attending to students. Turn off or silence cell phones. Leave cell phones in your bag when tutoring. Conversations Employees should be professional and maintain a high level of confidentiality in any conversations involving faculty, students, or fellow staff members. Employees should treat all members of the college community with respect and consideration. Employees are to be considerate of students who are working in the Student Success Center by keeping conversations low and other noise to a minimum. Gossip, vulgarity or rudeness are considered inappropriate conversation. Chain of Command (Communication) All tutoring issues are to be brought to the attention of the Tutor Coordinator. In the event of an absence by the Tutor Coordinator, the front desk staff and Tutor Leaders will be available to answer questions. If additional support is required, then the Director of the Student Success Center should be contacted. 12

13 DISCIPLINARY PROCEDURES Employees are required to abide by all Peer Tutoring Program policies. The Tutor Coordinator will institute the following procedure for violations: Step 1 Step 2 Verbal Warning Written Warning Verbally express to employee what policy or guideline was not followed. The employee will sign a letter stating that he/she understands the policy or guideline violated. Step 3 Probation The Tutor Coordinator and the employee will draft an agreed upon written plan of action that will improve the studentassistant s job performance. Step 4 Suspension The employee will be suspended from tutoring for one week. Step 5 Termination The employee will be terminated without recommendation for rehire. If insubordination is the offense (tardiness or absenteeism without notice is considered insubordination), the Tutor Coordinator will begin the disciplinary procedure with Step 4. To appeal the decision, first speak to Tutor Coordinator. If you do not receive a satisfactory answer, see the Director of the Student Success Center. ATTENDANCE AND TIME SHEETS How to Complete the Time Sheet Time sheets should be filled in at the end of each session. Fill in the hours you worked for each session next to the appropriate date. An example of a time sheet can be found in Appendix P. Submitting Time Sheet, Student Sign-in Sheet and Lesson Plans Tutors will be required to submit payroll time sheets every two weeks to the Tutor Coordinator by 11:45 a.m. on the first business day after the end of month and the 15th. Time sheets will only be accepted with the Student Sign-in Sheet and Lesson Plans. Appointment tutors are required to prepare, implement, adjust and submit a lesson plan for each tutoring session. Policy for Late Time Sheets If time sheets are not submitted on time and on WebDMC, then tutors will not be paid for their hours until next pay period. Paid and Unpaid Hours Time sheets must be filled in and signed every two weeks, as payment will not be issued without a signature. The only paid hours are those spent for preparation time, tutoring, professor meetings or training. Recording Student Attendance 13

14 The peer tutoring program requires attendance by the students. Therefore, the tutor must take attendance at every session. Sign-in sheets are provided by the peer tutoring program. Do not add students to the sign-in sheet yourself; they must sign up in the Student Success Center front desk and will be added once they complete the Request A Tutor Form. If a student shows up to your session that is not on the attendance sheet, please direct him/her to the Student Success Center front desk to sign up. Recording No Shows on Time Sheets Appointment tutors meeting students for individual tutoring will get paid for a no show only if the tutee signs the hour missed on the time sheet. Tutors will be paid for only the 15 minutes of the anticipated time for the missed session. If the tutoring relationship has ended and you cannot reach the student to get his/her signs, please contact the tutor coordinator. Tutors are required to wait for a student only 15 minutes beyond the scheduled starting time of the tutoring session. A student may only miss a scheduled tutoring session once without penalty. After the first reported no show it is the tutor s responsibility to inform the student that a second such absence will result in termination of tutoring for the semester. After the second no show has been reported on a time sheet, the tutor coordinator will notify both the tutor and the student that the student s eligibility for tutoring in that subject through the Peer Tutoring Program has ended. Severance of tutoring services applies only to the specific tutor/student pair for a specific course. If a student is being tutored in another course, those services will not be affected. Any tutoring that takes place after the second reported no show is considered voluntary on the tutor s part and will not be compensated DMC. Missed Appointment Tutoring Session: Peer Tutor Tutors must show up on time for every scheduled tutoring session. If a tutor cannot be present at a previously arranged session, they must contact the tutee to reschedule the appointment with reasonable notice. Reasonable notice is considered by 9:00 p.m. of the previous evening. Remember that by accepting a tutoring assignment, tutors agree to make themselves available to that tutee for the full number of hours to which he/she is entitled each week. If a tutor anticipates being unavailable for a week or more, they must notify both the tutor coordinator and their tutees in advance so that temporary tutoring arrangements can be made, if necessary. If a student files a complaint (verbally or in written form) that a tutor missed a scheduled tutoring session or canceled it without reasonable notice, the tutor coordinator will investigate and file a report. The tutor coordinator will determine the tutors future employment status after reviewing the report with the tutor. Recording Group Sessions on Time Sheets Review sessions can either be open only to the students who attended the session or they can be open to all students. Appointment tutors working with two or more students at the same time can record those sessions by writing each tutee s name on a separate line, having each tutee signatures the box at the end of the appropriate line, and drawing a bracket in the margin of the timesheet that shows which entries were part of the session. This method is required if different tutees arrive and/or leave at different times. It must be absolutely clear which entries are part of the group and which are not, and it must be equally clear at which times individual group members arrived and left. 14

15 Tutor Acknowledgement The job standards for tutoring represent practices and procedures as established by the Del Mar College Peer Tutoring Program. 1. These written guidelines should increase understanding and help assure uniformity throughout the program. 2. Student-assistants must read and sign a receipt acknowledging that a copy of this guide has been provided and reviewed. 3. Procedures and practices are subject to modification and continual development. 4. Any new provisions may be added; however, when changes occur, it is the intention of the tutor coordinator to ensure that all tutors are notified. 5. By signing this document, the tutor declares that he/she understands the guidelines fully. See the tutor coordinator with any questions. Declaration of Student-Assistant: I have read and understand DMC Peer Tutoring Program policies and the above statements. I agree to abide by these policies and the above statements. Student-Assistant Signature Date 15