Seller Training. Road America

Transcription

1 Seller Training Road America

2 The first step towards selling vehicles with Road America --registration Sellers use this link for their first step towards listing vehicles with Road America

3 Sellers must fill out all mandatory fields before being considered to list

4 Seller information was accepted and is now pending approval (from CSR)

5 Automated to seller awaiting approval from CSR

6 Automated This link will take sellers to Back Office for initial login.

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9 Successful login seller can start adding inventory and facilities

10 Facilities Management Confirming and adding facilities is done in this tab

11 Adding a facility Seller can add as much or as little detail as desired

12 First step in listing vehicles (adding vehicles can also done on a mobile device) Road America is the only auction type all other fields are mandatory before continuing to the second step of listing a vehicle. All locations that seller selected as active are shown here Adding this will pre-populate the listing with vehicle information

13 Step 2 of listing a vehicle Condition reports are mandatory in Canada These fields are available if the seller desires to place a headline on the listing

14 Additional disclosure optional

15 Step 3 of listing a vehicle Although these are not mandatory fields, sellers should be encouraged to set a reserve and/or starting bid, unless that seller does not mind if the vehicle sells at a lower price.

16 Adding pictures Use this screen to click and drag in order to change the order of display, as well as add or delete images. It is recommended that images show the 4 corners of the vehicle s exterior, interior view including dashboard that shows gages, and other helpful photos such as trunk area, manufacture sticker, and damage. PLEASE NOTE THAT ADDING PICTURES IS BEST DONE THROUGH THE MOBILE APP.

17 These photos are examples of what not to do when taking that capture the overall exterior condition of the vehicle.

18 It is important to make sure the vehicle is clear and so It is important to make sure the vehicle is clear and so the buyer can see the overall condition of the paint and trim.

19 The interior should be clear and all trash and personal belonging removed.

20 Show right photos Ideal exterior pictures!

21 Interior pictures should include drivers side and front passenger side, dash showing mileage and other gages, and rear passenger area.

22 Other helpful pictures to include on an auction listing would be of the engine compartment area, damage, and manufacture sticker. If there are parts are missing from the vehicle, make sure you note this in the listing and take pictures of them.

23 When photographing a motorcycle it is important to take pictures of When photographing a motorcycle it is important to take pictures of both left and right sides, front, rear, gages, and seat.

24 Back Office Confirmation of Vehicle Listing

25 Inventory Management These features are available to the seller and the CSR. This is the ONLY place where inventory can be activated this feature is NOT available on the mobile app Remember to use the refresh button after making adjustments to inventory

26 Inventory List

27 Activating your listing Inventory in new status must be activated check boxes, etc. PLEASE NOTE THAT LISTINGS CANNOT BE ACTIVATED ON MOBILE DEVICES, AND MUST BE COMPLETED IN THE BACK OFFICE ONLY!

28 Activating a listing

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32 Seller invoice

33 This is a preview mode. This is a preview mode. Actual auction listings will be published on ARA Direct s website. Preview your listing

34 Back office view of the completed listing

35 Seller Invoice

36 Payment Form for Seller Invoice

37 Active Auctions

38 Post-Sale Inventory Status

39 Negotiation reserve not met This allows the seller to change the reserve price, and enter into negotiation. Selecting Accept will generate an invoice for the buyer. Stay can be selected only once in negotiation. Seller will wait for buyer reply. Buyer invoice will be generated if buyer says yes. Vehicle will be listed as no sale if buyer says no. Vehicle can be relisted at a later date with no listing fee.

40 Setting a new reserve If buyer still chooses not to meet the new reserve, the vehicle is listed as no sale. It can be relisted at a later date with no fee.

41 No new reserve

42 Reminder for CSR and seller after auction ended

43 Successful bidder receives an automatic (This feature is listed under the audit tab in the Back Office) Bidder clicks this link to view invoice

44 Buyer invoice Select payment type Click here to view a printable form of the invoice