Ship Agents Port/Maritime Authority. Terminal. Terminal

Transcription

1 Efficiency in Port Operations Software Applications for Ports & Terminals Tom De Smedt Sales Manager, Phaeros

2 PresentationOutline Introduction Port Stakeholders& Information Flows Software Solutions leading to Efficiency Port CommunitySystems Port Management Systems Terminal Management Systems CustomizedorOff Off-the-Shelf Applications? The Pro s& Con s Examplesof Applications Phaeros Solutions

3 Port Stakeholders Ship Agents Port Port/Maritime Authority Trucking Co. Cargo Agents Terminal Terminal Terminal Operator Operator Operator Pilots, Tugboat, OtherService Suppliers Customs Other Authorities

4 Port Stakeholders InformationFlows Ship Agents Port Port/Maritime Authority Trucking Co. Cargo Agents Terminal Terminal Terminal Operator Operator Operator Pilots, Tugboat, OtherService Suppliers Customs Other Authorities

5 Today s Communication One-to-One , fax & phone EDI (Electronic Data Interchange) Individual web forms (per party) Consequence Duplicate communication of same information Time consuming Prone to errors Changes must be communicated multiple times Prone to misaligned information Often one-way communication

6 Increasingthe Efficiency Port Community System

7 Port Community System Register & Share Ship Agents Vessels Cargo Dangerous cargo PCS Port Authority Cargo Agents Passengers Services Berth planning Emergencies ISPS Service Suppliers

8 Communication Means in PCS Electronic Data Interchange (EDI) Standardised machine to machine messages EDIFACT / XML / Not always standard Not always suitable for small companies Internet Lack of infrastructure Secured web interface for data entry Accessible at all times from all locations

9 Advantages of PCS Information stored centrally Updates only once Everyone accesses same information Subject to access rights (confidentiality!) No need for multiple communications Reduced potential for errors Existing systems can make use of same data

10 The Next Steps havingthe informationis is not enough Take Operational Decisions Follow Up Operations Report Invoice PORT & TERMINAL MANAGEMENT SYSTEMS

11 Port Management Systems Vessel Calls Authorisation of visit Berth scheduling Registration of arrival & follow up Services Overview of required services Pilots & tugboats Waste collection, bunkering & drinkwatersupply Acceptance of services Registration of delivered services

12 Port Management Systems Manifests Statistics Dangerous Cargo Tracking, for safety reasons Incident Management Track & report on incidents Concession Management Land leases Invoicing Vessel calls & provided services

13 Terminal Management Systems Focus on Cargo Operations Administration Expected cargo Waterside: Discharging & Loading Landside: Truck/Train Receipts & Delivery Expected vessels, trains & trucks Operations Vessel operations Tally of discharged/loaded cargo Gate handling Truck & trains

14 Terminal Management Systems Planning Yard planning Assigning cargo to yard locations Vessel planning Assigning cargo to vessel slots Equipment control Reporting Assigning cargo movement instructions to equipment Cargo positions & operations Invoicing

15 Howto GetSoftware Applications? Option 1 INTERNAL DEVELOPMENT Option 2 LOCAL SOFTWARE COMPANY Option 3 COMMERCIAL OFF THE SHELF SOFTWARE

16 InternalDevelopment Pro s Staff Available Knowyourbusiness & requirements Con s Current workload? Time fora large developmentproject? Employ additional staff? Learn port business What after the project? Time consuming System still meets specs? Whatabout24 hr support? Developers become crucial assets

17 LocalSoftware Company Pro s Resources available No long term commitment Con s Unfamiliarwithport business Require goodinstructions Are the requirements well understood? Result only visible after development Meets current requirements but what about future? No evolutionof of application Support

18 Commercial Off-The-ShelfSoftwareSoftware Pro s Applicationexists Short roll out time Best practices Customizations possible Single source code Applicationin in constant evolution New releases Shared development costs Escrow agreement 24 hour support Con s Slightly less customer specific No accessto source code

19 About Phaeros Software Solutions Port Authority Port Community Port Operator Cargo Terminal Operator Vessel & Marine Services Cargo Handling

20 HarbourView Port CommunitySystem Data entry by agents(via web) Vessel arrival/ departure/ shift announcements

21 HarbourView Port CommunitySystem Data entry by agents(via web) Vessel arrival/ departure/ shift announcements Cargo manifests

22 HarbourView Port CommunitySystem Data entry by agents(via web) Vessel arrival/ departure/ shift announcements Cargo manifest Dangerous goods declaration

23 HarbourView Port CommunitySystem Data entry by agents(via web) Vessel arrival/ departure/ shift announcements Cargo manifest Dangerous goods declaration Passenger & crew lists Waste declaration

24 HarbourView Port CommunitySystem Data entry by agents(via web) Vessel arrival/ departure/ shift announcements Cargo manifest Dangerous goods declaration Passenger & crew lists Waste declaration Service requests

25 HarbourView Port CommunitySystem Data entry by agents(via web) Vessel arrival/ departure/ shift announcements Cargo manifest Dangerous goods declaration Passenger & crew lists Waste declaration Service requests Permits

26 HarbourView Port CommunitySystem Return communication by other parties Port authority

27 HarbourView Port CommunitySystem Return communication by other parties Port authority Service suppliers Other authorities. Automaticupdates updates on website Notifications / SMS

28 HarbourView Port Management System Review& updates of entered data Automatic validations Remarks& warnings Vessel visit approvals

29 HarbourView Port Management System Berth scheduling Graphical overviews Availablein in realtime

30 HarbourView Port Management System Follow-up of vessel arrival& provided services Graphical overviews& listsof vessels

31 HarbourView Port Management System Follow-up of vessel arrival& provided services Graphical overviews& listsof vessels Actualtime time of arrival/ departure

32 HarbourView Port Management System Follow-up of vessel arrival& provided services Graphical overviews& listsof vessels Actualtime time of arrival/ departure Actual quantitiesof deliveredservices

33 HarbourView Port Management System Follow-up of vessel arrival& provided services Graphical overviews& listsof vessels Actualtime time of arrival/ departure Actual quantitiesof deliveredservices Actualisedcargo cargo lists (discharged& loaded quantities)

34 HarbourView Port Management System Geographical Information System Water & land based information

35 HarbourView Port Management System Incident Management Registration Perimeter Actions& follow-up

36 HarbourView Port Management System Reporting& Statistics

37 Cargo System Multi-Purpose Terminal Management System Terminals handling one or more commodities Containers General Cargo Vehicles Ro-Ro Bulk...

38 Cargo System Multi-Purpose Terminal Management System Administration Operations Internal & External Reporting

39 Cargo System Administration Details on expected cargo B/L numbers Shipper& consignee details Physicalcargo cargo characteristics Plannedtransport modes

40 Cargo System Administration Details on expected cargo B/L numbers Shipper& consignee details Physicalcargo cargo characteristics Plannedtransport modes Plannedvessel, train & truck calls

41 Cargo System Operations Vessel Vessel arrival Operational delays& events Discharge & loading tally Paper-based Radio Data Terminal (real time)

42 Cargo System Operations Gate CFS Trucks & trains Receipt& delivery of cargo Yard Stuffing& stripping Repositioning of cargo

43 Yard View Visualisationof the cargo yard 3D views of entire terminal

44 Yard View Visualisationof the cargo yard 3D views of entire terminal 2D views of specific rows/bays

45 Yard View Visualisationof the cargo yard 3D views of entire terminal 2D views of specific rows/bays Cargo details

46 Yard View Planning of cargo Manual Drag& drop

47 Yard View Planning of cargo Manual Drag& drop Automated Based onbusiness rules

48 Yard View Planning of cargo Manual Drag& drop Automated Based onbusiness rules Generate tallyinstructions Automaticupdate update of views upon confirmationof of tally

49 BillSys Invoicingof of Port & Cargo Handling Operations Very specific contracts& tariffs Generic finance systems not suitable BillSys Contract conditions& tariffs Collect operationsdata From underlyingdatabase database application (e.g. HarbourView or Cargo System) Calculate applicable charges Generate& approve invoice Credit notes

50 BillSys Features User definableconfiguration Flexibilityin in tariff definitions Full automaticat at user definable triggers Event ortime triggered No needto retype data Consequences All-inclusive invoices Rapidlycreated

51 Contract Definition Contract Generic or customer specific Contract Details Actions & activities to invoice Vessel charges Cargo charges Applicable tariffs Fixed or variable Invoice layout

52 Invoicing Vessel related All actions/activities linked to a vessel call Periodical Data received from port/terminal system Created/updated manually Other actions E.g. Storage, truck/rail handling

53 Invoicing Process Create Invoice Proposal Automatically Review Result Colour indication Logging Correct (if needed) Create new contract Change contract line (detail) Approve & print invoice Exchange data with finance/accounting

54 Tendering for a system? Ask (yourself) the right questions What are our objectives? What are we trying to achieve? What do we expect from a software company? Only technical knowledge or also business knowledge? Is price a decisive factor? What about expertise and the hidden costs caused by lack of knowledge? What about functionality? What about guarantees for the evolution of the product? What about time of delivery? What about support of the application?

55 Thank you For more information, please visit or mail to