Welcome. The team Background information Office space Conferencing Business support The future Questions Building tour

Transcription

1

2 Welcome The team Background information Office space Conferencing Business support The future Questions Building tour

3 Why the Centre is here Stimulate SME growth Create a nurturing business environment Generate additional employment Promote entrepreneurial activity Increase the stock of innovative and e-literate businesses

4 Funding of the Centre Organisation Amount ( ) Boston Borough Council 755,000 Lincolnshire County Council 650,000 East Midlands Development Agency 895,000 European Regional Development Fund 1,370,200 Total Capital Funding 3,670,200 Funding share Boston Borough Council Lincolnshire County Council EMDA ERDF

5 The Centre A gross floor area of 24,000 sq. ft. Net lettable floor space of 16,500 sq. ft. 45 units ranging from 255 to 760 sq. ft. Virtual office facilities Rent a desk facility 3 conference / meeting / training rooms 72 parking spaces + 4 accessible spaces

6 Our management responsibilities Facilities and systems management Development of business support activities Security management Marketing, sales and letting management Health and safety management Business and customer service management Management of the meeting and conference rooms General administration Management of the income and expenditure for the Centre

7 The contract Re-issue the contract to us Put the contract out to tender Take on the building themselves Sell the building Current threshold Turnover below 250,000 Turnover => than 250,000 Proposed threshold Any amount of turnover Payment to Boston Borough Council No payment 5% of turnover, and 50% of profit Proposed payback 10% profit, and 10% of profit set aside for local business support

8 Office space USP serviced office space Letting criteria Minimum rental figure: per sq. ft. Competition Occupancy above 90% for last 3 years Currently 93% occupied NHS occupy 50% of the building

9 NHS uncertainty Forecast of rental income if anchor tenant vacates 250, , , Worst case Likely case 100, ,

10 Our customers 80% of turnover comes from 6 customers 3.62% 3.22% 4.50% 8.23% 5.59% 57.00% NHS Property Services Cope Safety Management Ltd Proctor & Associates Limited B A Bush & Son Ltd Firstpoint Homecare Ltd Brooks & Kirk Ltd

11 Private sector customers 80% of private sector generated turnover 3.46% 3.65% 3.93% 3.21% 19.14% Cope Safety Management Ltd Proctor & Associates Limited B A Bush & Son Ltd 4.04% Firstpoint Homecare Ltd Brooks & Kirk Ltd 4.40% Transmission & Distribution Services AMEC British Red Cross 7.50% 12.99% NBV Enterprise Solution Ltd Road Rescue Recovery Association CCW Solicitors 8.43% 10.46% Saturnalia

12 Top 10 tenants 2.03% 4.17% 3.86% 4.39% 5.30% 9.03% 10.15% 23.05% 15.65% Cope Safety Management Ltd Proctor & Associates Limited B A Bush & Son Ltd Firstpoint Homecare Ltd Brooks & Kirk Ltd Transmission & Distribution Services AMEC Road Rescue Recovery Association CCW Solicitors Saturnalia Linc Point of Sale 12.60%

13 Conferencing Three meeting rooms Board room for up to 10 people This room ideal for training small groups Larger room holds up to 40 people theatre style Pricing at our discretion middle of the market market almost ready to withstand price increase

14 Conference competitor pricing Boston West Golf Club White Hart Hotel Black Sluice Conference Rooms Red Lion Quarter Boston Enterprise Centre The New England Hotel The Poachers The Len Medlock Voluntary Centre

15 Conference room occupancy rate 70% 60% 50% 40% 30% 20% 10% 0% Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14

16 Top 10 conference customers 2.82% 2.09% 2.01% 3.22% 4.76% 6.59% 7.24% 12.47% 23.14% 23.82% British Red Cross NBV Enterprise Solution Ltd Compass Point Business Services HM Coroner for South Lincolnshire David Hart Photography Mencap Princes Trust Thera Trust Lincolnshire County Council - School Appeals NHS Lincolnshire East CCG

17 Customer feedback 80% 70% 60% 50% 40% 30% 20% Excellent Very good Satisfactory Unsatisfactory 10% 0% 2009 / / / / / 2014

18 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Conferencing activity and pipeline 4,000 3,500 3,000 2,500 2,000 1,500 Target Bookings 1,

19 Business support Create a nurturing business environment Development of business support activities Business support project 2009/2010 (BARC) Secured 20,000 funding 46 workshops / events 191 individuals supported 119 businesses supported Occupancy rates increased

20 The future The building Car parking Broadband speeds Office overheating Energy efficiency

21 The future Financial future 10% profit share with Boston Borough Council 10% profit set aside for business support provision Increase conferencing income Increase prices by 5% from early 2015 Introduce weekend and evening bookings Increase office space income Increase rents by 3-5% from early 2015

22 The future Traditional marketing Increase awareness locally Local newspaper advertising Local and parish magazines Press releases Case studies Supporting local charities Online marketing Improve website content Maximise use of social media

23 The future Business support (ongoing cycle) Research local business needs Develop programme of business support workshops and events Deliver programme In-house business advisor

24 Resources required for growth In order to increase growth and deliver business support provision we need to create a new post - Receptionist This will free up sufficient time so that current members of staff can concentrate more on their primary functions This will also prevent a reduction in the quality service our customers have grown to expect

25 Questions?