GlobalSign Customers. Enterprise PKI Client Authentication User Guide. Employing authentication as an additional security layer to the EPKI platform
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1 GlobalSign Customers Enterprise PKI Client Authentication User Guide Employing authentication as an additional security layer to the EPKI platform
2 I. Background information... 3 II. EPKI administrator certificate issuance... 3 Step 1: log in to the Gcc... 3 Step 2: select EPKI tab... 3 Step 3: enroll for EPKI administrator certificate... 4 Step 4: install certificate... 5 Step 5: import certificate... 5 Step 6: download certificate... 7 Step 7: certificate issued... 8 Step 8: secure area accessed via client authentication... 8 Step 8: access full EPKI functions... 9 III. Lost EPKI administrator certificates... 9 Step 1: cancel old certificate... 9 Step 2: establish certificate pick-up password Step 3: install replacement certificate Step 4: import certificate Step 5: download certificate IV. Getting Help
3 GlobalSign has implemented client authentication as the method to access areas within EPKI requiring enhanced protection. Certificate management functions reside in a secure area that requires client authentication with a GlobalSign EPKI Administrator Certificate. All other functions are accessible without authentication. EPKI Administrator certificates will be automatically issued at initial log-in to the EPKI tab found in the GlobalSign Certificate Center (GCC). Go to and enter your current username and password. To obtain your EPKI Administrator Certificate, click the View Admin Menu Options link under My Certificates in the left hand menu to start the enrollment process. 3
4 Click on the Next button to begin the enrollment process. The EPKI Administrator enrolls for the certificate by assigning a minimum 12 character alphanumeric certificate password (also known as the PKCS12 private key password). You will need to remember this password for step 5 Certificate Installation. 4
5 You will be sent an enrollment containing an installation link. Click the link inside your enrollment to begin the installation process. First you will be prompted to enter the previously established Certificate pick-up password (from step 3). Next you will need to establish the PKCS12 Private Key password and accept the Subscriber Agreement. Reminder: the PKCS12 password must be alphanumeric and 12 characters long. You will need to remember this password to install your certificate. 5
6 6
7 Click the Download My Certificate button. Select open when the File Download window appears. Enter the PKCS12 password (from Step 5) when the Certificate Import Wizard window appears. 7
8 Note: You can mark the key as exportable if you wish to use the certificate on a different machine and/or browser. Note your EPKI Administrator Certificate will include the following identity elements: CN = Your PAR_Username (your username when you log in to the GCC) = The Administrator s O = GlobalSign EPKI Administrator Certificate (your organization name is removed) OU = control validated by GlobalSign authenticated by LRA The EPKI Administrator Certificate will have a validity period of 1 year from the date it was issued. The certificate management area of the EPKI portal is accessed via client authentication. When you try to access the My Certificates menu items, you will be prompted to select a certificate choose the one that includes your PAR_Username. Note: There is only one active EPKI Administrator per PAR_Username. Any additional EPKI Administrators will be issued unique Administrator Certificates. 8
9 After selecting your certificate, you will have full access to all areas of the EPKI portal. Note the expanded left menu in the screen image below. In the event you have lost or expired your EPKI Certificate you may enroll for a replacement certificate. Replacement certificates will make previous Administrator Certificates inactive. Simply click cancel when prompted to authenticate to a secured area of the EPKI portal (i.e., View Admin Menu Options). Then click next on the following screen to begin the replacement certificate registration process. 9
10 The replacement certificate process requires the creation of a pick-up password. The password must be alphanumeric and a minimum of 8 characters. Note: This is not the same as the PKCS12 password. You will be sent an enrollment containing an installation link. Click the link inside your enrollment to begin the installation process. Getting Help Every GlobalSign Partner has a dedicated Account Manager who is on hand to help with any commercial and technical queries you may have about reselling SSL. GlobalSign also provides technical support through our Client Service departments around the world. 10
11 First you will be prompted to enter the previously established Certificate pick-up password (from step 2). Next you will need to establish the PKCS12 Private Key password and accept the Subscriber Agreement. Reminder: the PKCS12 password must be alphanumeric and 12 characters long. You will need to remember this password to install your certificate. Click the Download My Certificate button. 11
12 Select open when the File Download window appears. Enter the PKCS12 password (from Step 4) when the Certificate Import Wizard window appears. Note: You can mark the key as exportable if you wish to use the certificate on a different machine and/or browser. 12
13 Every GlobalSign EPKI customer has a dedicated Account Manager who is on hand to help with any questions you may have regarding the EPKI portal. GlobalSign urges EPKI Administrators to browse the GlobalSign support pages and user guides for product-specific guidance. EPKI support site: EPKI Administrator Guide: If you can t find the answer to your questions, please open a support ticket GlobalSign also provides technical support through our Client Service departments around the world. GlobalSign Americas Tel: sales-us@globalsign.com GlobalSign FR Tel: ventes@globalsign.com GlobalSign EU Tel: sales@globalsign.com GlobalSign DE Tel: verkauf@globalsign.com GlobalSign UK Tel: sales@globalsign.com GlobalSign NL Tel: verkoop@globalsign.com 13
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