Standard Chartered Priority Banking

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1 A world of privileged service, expert solutions & unique benefits Standard Chartered Priority Banking Standard Chartered Priority Banking A world of privileged service, expert solutions & unique benefits

2 * Values mentioned are for the purpose of illustration. Terms & Conditions apply Welcome!

3 Get Privileged Service Dedicated team of experts Exclusive banking experience Time bound service guarantees International Banking services Access Expert Solutions Visa Infinite ATM-cum-Debit card & credit card Wealth Management Unique 3-in-1 Proposition Enjoy Unique Benefits Household recognition for family members Global portability of Priority status Preferential pricing on products & services Lifestyle privileges

4 Get Privileged Service Dedicated team of experts Exclusive banking experience Time bound service guarantees International Banking services

5 Dedicated Team of Experts The Priority Banking relationship team comprises of experts in customer service, wealth management and lending solutions. So whether you are planning on funding your children s education, building your net worth or expanding your business, the Standard Chartered Priority Banking relationship team will assist you in identifying solutions based on your needs and risk profile. Investments are subject to market risk. You are advised to make your own independent judgment with respect to any investment decisions.

6 Exclusive Banking Experience As a Priority Banking client, be party to red-carpet treatment at Standard Chartered branches. Exclusive Priority Banking lounges at select branches and dedicated teller queues are at your service. Distinctive in-branch experience Pre Arrival Account Opening Exclusive Priority Banking lounges at select branches Private conference rooms Dedicated Priority Banking service managers Dedicated teller queues for Priority Banking clients Exclusive International Banking Helpline and PO Box Services Dedicated International Banking helpline for Priority clients Specially designed PO Box service for NRIs residing in UAE, US, UK, Bahrain, Singapore for sending written instructions through local mail in any of these countries absolutely free! If you are relocating to another country, you can enjoy the convenience of our pre arrival account opening service. Simply provide us with your details ahead of time and subject to local regulations( of the country you are relocating) your new account will be opened and ready when you arrive. Designated International Banking centers worldwide On presenting your Visa Infinite Card or Priority banking Debit card/atm card you can have access to more than 200 Priority Banking centers across Asia, Africa and the Middle East. * Terms & Conditions apply

7 Time bound Service Guarantees We value your time - whether it is a new account opening, day-to-day transactions at the teller, application for a mortgage or regular call back request. That is why our Priority Banking services come with time guarantees Super fast turn around within 48 hours on service requests for Priority Banking clients Term deposit issuance Term deposit closure Contact information change Deposit maturity instruction Reward points redemption Fund transfer to account /credit card Cheque pick up Cash pick up & delivery * Terms & Conditions apply

8 International Banking Services Opportunities are increasingly global, one of the reasons why we offer you superior banking services on the move, wherever you are and whenever you may need it. Wherever you travel in the world, you can still be connected to your interests in India through our range of banking services. Superior banking experience on the move Access to over 250 Priority Banking Centres worldwide Preferential Travelex Foreign Exchange (FX) rates Free ATM withdrawal worldwide at SCB and Visa/Mastercard ATMs Emergency Cash services of up to US$5,000 International Priority services worldwide Global recognition of your family As a Priority Banking client you enjoy special privileges worldwide so does your family Pre-arrival account opening New accounts will be opened and ready when you arrive. Enjoy this convenience if you are relocating to another country (Subject to local regulations) Dedicated International Banking centres On presenting your Visa Infinite card you can have access to more than 200 Priority Banking centres across Asia, Africa and the Middle East Access on priority, when ever & where ever Global Link An online banking feature that allows you to view your accounts across geographies P.O.Box A special facility for clients residing in USA, UK, UAE, Singapore and Bahrain for sending written requests through local mail from any of the countries absolutely free Breeze Mobile Anytime banking through this service. To get app SMS <Breeze> to

9 Access Expert Solutions Visa Infinite ATM-cum-Debit card & credit card Wealth Management Unique 3-in-1 Proposition

10 Key Features Visa Infinite ATM-cum-Debit Card Presenting the most rewarding Complimentary Infinite ATM-cum-Debit Card for discerning clients. 2% Cash Rewards Visa Infinite ATM-cum-Debit Card 2 cash reward for every ` 100 spent Enhanced Daily Limit ` 200,000 for cash withdrawals ` 200,000 for making purchases Global Customer Assistance Service (GCAS), when travelling overseas. The 24/7 service is offered by VISA and can be availed for: Lost / stolen card reporting Emergency cash disbursement Miscellaneous enquiries Emergency travel and medical assistance Important points to note Up to a maximum of 50,000 points can be earned on the card per year. Subject to a minimum of 500 points for redemption. Rwards have to be redeemed by calling Phone Banking. Rewards for each calendar year expires end of June of the following year. All existing Priority Banking customers of Standard Chartered Bank holding a Savings Account, can apply for a Visa Infinite ATM-cum-Debit Card. Non Resident Indians and Non-individual account holders cannot apply for the Infinite ATM-cumDebit card.

11 Visa Infinite Credit Card Presenting the all-in-one, no-compromise Complimentary Visa Infinite Credit Card for discerning clients. With benefits of over ` 40,000/-* Key Features Reward Points on your spends : 5 Reward points for every ` 100 spent on all spends. 2.5% Surcharge waiver on fuel spends Golfing privileges Free Golf Fee Card providing access & discounted green fees at 24 courses in India Complimentary golf at premier clubs around the world Important points to note*** Priority Infinite Credit Card is available only in SCB credit card sourcing locations The card will be issued on bank s discretion based on the credit policy Terms and Conditions apply. 5 reward points per `100 spent. Benefits mentioned are illustrative. Fuel surcharge waiver of 2.5% applicable on petrol spends of over ` 500 per instance with maximum waiver possible of ` 6,000/- per annum.

12 Exclusive Benefits available on the Infinite ATM-cum-Debit Card and the Visa Infinite Credit Card* Exclusive Travel Benefits: Exclusive Offers on Get 1 ticket complimentary for every 2 tickets purchased during the weekend.* Lounge Access: Upgrade your travel experience with complimentary access to Airport Lounges in India with your Visa Infinite card. Take a moment to relax in luxury and enjoy the gourmet meal, comfortable seats, free Wi-Fi, widescreen TVs and bar services Priority Pass- Priority Pass welcomes you at over 600 airport VIP lounges worldwide, regardless of the airline you fly or the class you travel. Every trip becomes a stress-free VIP experience. You'll have access to state of the art business facilities and a place to unwind whilst enjoying complimentary refreshments as part of the world's largest independent airport lounge program. Concierge Services- With a simple click, you can request for trip planning assistance, flight reservations, hotel reservations, restaurant reservations, car rentals, performance ticket bookings and other requests. Other Offers and Benefits: Access a complete list of all offers and benefits, click here *Please click on the link for detailed terms and conditions. *These offers are given by VISA on the Infinite Platform *Please note all these offers have a validity

13 Wealth Management Today s financial decisions will affect your financial situation in the future. You will be provided with a holistic Wealth Management approach that will help you meet your short term and long term financial needs. You will be kept updated from time to time on the performance of your portfolio of investments made through the bank and the latest market information and commentary. Discover your needs Identify the solutions Stay updated SCB Investment Approach 1 Understand Needs 2 Profile 3 Propose 4 Implement 5 Report 6 Review Time is taken to listen to and understand your financial goals Based on what is shared about the goals, risk appetite and investment horizon, the investment profile is defined An investment proposal will be made based on the understanding of the client profile. As instructed by the client, the choice of investments will be transacted Access to market reports to keep abreast of market developments Special offer Experience Wealth Management Services at zero charges* Periodic portfolio review can be requested to assess if the investments are in line with the changing needs and the environment Terms and conditions apply. Special Offer is available on Investment transactions initiated by the client. Offer valid till 31st of March, 2014 Investments are subject to market risk. You are advised to make your own independent judgment with respect to any investment decisions.

14 Unique 3-in-1 Proposition The 3 in 1 proposition consists of a Savings account from Standard Chartered Bank linked with Demat and Broking from SCSI. All 3 accounts can be opened using a single account opening form. Special features of Savings account: Free Priority Banking Infinite ATM-cum-Debit Card Enhanced daily limit of ` 200,000 at ATM and POS Zero Fuel Surcharge* at all petrol pumps Dining privileges with the free Dining Plus card Free Doorstep banking facility available for Priority Banking clients Free Multicity cheque book Please log on to the SCSI website to know more about the Demat and Trading account. Terms and conditions apply. The Savings Bank Account will be maintained with Standard Chartered Bank and the Demat and Broking Account would be maintained with Standard Chartered Securities India Limited (SCSI). SCSI link :

15 Enjoy Unique Benefits Household recognition for family members Global portability of Priority status Preferential pricing on products & services Lifestyle privileges

16 Household recognition We understand what matters most to you. Standard Chartered Priority Banking offers unique household recognition benefits. Your spouse and children shall enjoy free Priority Banking privileges. Just link the accounts for your spouse and children to your own to become a Priority household.

17 Global portability of Priority Banking status Why leave anything behind when you travel? Your Priority Banking status tags along with you around the world. You are a Standard Chartered Priority Banking client no matter where you are. Priority Banking in 31 key markets in Asia, Middle East & Africa China Hong Kong India Korea Malaysia Singapore Taiwan Bangladesh Brunei Indonesia Nepal Japan Philippines Sri Lanka Thailand Vietnam Bahrain Jordon Lebanon Pakistan Oman Qatar UAE Botswana Ghana Kenya Nigeria Tanzania Uganda Zambia Zimbabwe

18 Preferential pricing on products and services Your relationship with us as a Priority Banking client entitles you to the benefits of special pricing across a host of services and solutions. An extract of the Standard Chartered schedule of service charges (SoSC) outlines the pricing benefits General Services (Extract of SoSC) Priority Banking Others Priority Solutions Special Offers* Duplicate statements (older than 3 months) Free ` 150 / quarter Wealth Management Wealth Management Services at zero charges until March 31, 2014* Infinite ATM-cum-Debit Card reissuance ATM Usage SCB ATMs in India Other ATMs in India ATMs abroad (subject to RBI guidelines) Free Free Free Free `799/- Free `20 per transaction^ `140 per transaction ^ First 5 transactions/ month free Stop Payment (Single / Range) Free `75 / `175 Cheque Return (Issued) Free `500/- Outward Foreign Currency TT Free `525/- (up to USD50,000) Document retrieval (>6 months old) Doorstep Banking Cash pick-up/delivery Cheque pick-up/delivery Free Free Free `250/- `200/- (up to ` 3 lakhs) `100/- Visa Infinite Credit Card Finance against securities Home Loan Lockers Benefits worth `40,000/-* offered complimentary to Priority Banking clients 11.5% rate of interest on a pay-asyou-go overdraft facility Fine interest rate on a home loan with a 5-day decision guarantee* Loan < 25 lakhs :- 9.74% Loan > 25 lakhs : % 50% discount on annual rental Terms and conditions apply. Special Offer is available on Investment transactions initiated by the client. Offer valid till 31st of March, 2014 Investments are subject to market risk. You are advised to make your own independent judgment with respect to any investment decisions.

19 Special pricing benefits of over ` 60,500* only with Standard Chartered Priority Banking Locker rental and Banking services 50% off on annual locker fees*, Free Doorstep banking, etc Usage benefits of Visa Infinite credit card 5X reward points* and Fuel surcharge waiver* Usage benefits of Visa Infinite ATM-cum-Debit card - 2X reward points* Complimentary banking services Complimentary replacement of lost Infinite ATM-cum-Debit Card, No charge for ATM usage abroad and Free cheque/cash pick-up and delivery* Values mentioned are for the purpose of illustration. Terms and conditions apply. Special Offer is available on Investment transactions initiated by the client. Offer valid till 31st of March, 2014

20 Travel privileges of over ` 31,000* only with Standard Chartered Priority Banking Free Priority Pass worth US$99 (approx. ` 6,000) opens doors to over 600 airport lounges globally Free Airport Lounge access 4 free accesses per quarter to airport lounges in India Global recognition enjoy the benefits of your Priority status in 31 markets around the world * Values mentioned are for the purpose of illustration

21 Lifestyle privileges of over ` 31,000* only with Standard Chartered Priority Banking Free Golf Fee Card worth Є 90*(approx. ` 5,000) Access to 2,600 courses globally & up to 50% off on green fees Complimentary household benefits Your family can enjoy Priority Banking status too! Free Dining Plus card Discounts of up to 20% at over 1,600 restaurants in India and Middle East * Values mentioned are for the purpose of illustration

22 A dozen unique benefits valued at over ` 100,000 Benefits `value Details Reduced Locker fees 8,500 50% discount on annual locker fees assuming fee of ` 17,000 p. a. Cash Back on Debit Card spends 24,000 4 free airport lounge accesses per quarter 5X Reward points on spends 12,000 Fuel surcharge waiver 6,000 Golf benefits of free & discounted green fee FREE dining plus card - dining discounts 2% cash back on Debit Card spends assuming an average spend of ` 100,000 a month* 25,000 4 lounge visits per quarter at an average of ` 1,600/- per visit 13,000 18,000 Complimentary Priority Pass 6,000 Complimentary banking services 10,000 Total benefits valued at 122,500 At ` 50, 000 spends p.m. on Visa Infinite Credit Card, earn 1 reward pt for every ` 100 spent (1 pt = ` 0.40 approx.) Surcharge waiver of 2.5% on Visa Infinite credit card petrol spend of ` 20,000 p.m. Complimentary Gold Fee Card Є 70 (approx. ` 5,000) Assuming 8 golf course access p.a. through Golf Fee card providing 20% discount on green fees at 24 courses in India (assuming average green fee of ` 10,000) Availing 15% discount on dining expenses of ` 10,000 per month at participating outlets Issued to the Primary credit card holder of Visa Infinite. Card US$ 99 (approx. ` 6,000) Free cheque/cash pick-up and delivery (assuming usage of 2 services ` 200 and ` 100 respectively p.m.) No charge for ATM usage abroad (charged at ` 140 per transaction assuming usage of 15 transactions p.a. Complimentary replacement of lost Infinite ATM-cum-Debit Card. Other clients charged at ` 799 The above example is for illustrative purposes only. Terms and conditions apply.

23 Join now! Eligibility criteria Total Household balance* >= ` 20 lakhs Mortgage approved loan >= ` 1 crore Payroll monthly salary credit >= ` 2 lakhs Contact us Phonebanking [email protected] Or Visit us online DISCLAIMER For complete eligibility criteria, terms and conditions related to Priority Banking please visit The contents / offers / products / services mentioned herein are subject to change without prior notice, may not be available in certain cities or may be extended/withdrawn at sole discretion of Standard Chartered.