Global Network of Retail Consulting Companies

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1 Global Network of Retail Consulting Companies

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3 overview Ebeltoft Group is a global network of consulting companies with members in over 20 mature and emerging markets. We are unique in our ability to combine global expertise with deep local insight and convert this to innovative and practical solutions. Ebeltoft Group and its member companies work extensively with ers and brands around the world. Europe Denmark France Germany Italy Ireland Netherlands Portugal Romania Spain Switzerland Turkey UK Americas Asia Pacific & Africa Brazil Canada USA Australia China India Russia Singapore South Africa Vietnam

4 services Ebeltoft Group provides a wide range of services to support ers and brands with their strategic and operational challenges. With proven methodologies and expert teams located around the world, our solutions include: STRATEGY EXPERTISE Format and growth strategy Innovation in new and existing formats Business model re-engineering Retail Internationalisation CONCEPT EXPERTISE WALL FIXTURES SHELVES ENTRANCE EXIT SHELVES CIRCULAR DISPLAYS SHELVES SHELVES Retail due diligence and strategic reviews Brand positioning Assortment, pricing, merchandising Cross-channel and digital strategies PERFORMANCE EXPERTISE Category management and merchandise planning Shopper marketing and visual merchandising Consumer/market insights CONSUMER EXPERTISE Retail tours and innovation intelligence Franchise development and management Human resources and sales force training Shopping center development Ebeltoft Group was hired by an European leader in the decorative paint industry to optimize the strategy in Europe. The EG multi-country team conducted in-depth market analysis, benchmarking and consumer surveys in each of the 10 focus countries, and developed the European wholesale store strategy and detailed commercial model. Several projects for Cath Kidston have been completed, including an assessment of how best to adapt the brand for international consumers. Recommendations were implemented for the brand s range and distribution strategy in both France and Japan. The project involved member teams from the UK and France.

5 sector expertise With over 20 years of hands-on experience as ers and consultants in all channels, segments and regions, Ebeltoft Group offers deep sector specific insight. Service Food Electrical Wholesale Home products DIY Speciality Electronic Travel Food service Non-food Shopping centers Cosmetics Specialty manufacturer Automotive Furniture Fashion FMCG manufacturer Real estate Luxury Ebeltoft Group has expert teams with established methodologies based on our experience and success cases for all segments of the industry, including food, DIY, FMCG and specialty. Ebeltoft Group was hired to help define the approach with a strong brand and common marketing strategy in EU. The EG team studied market to gain local insights, performed benchmarking and conducted interviews in four countries. Based on deep analysis, the findings and strategy were presented to the executive team. The project objective was to define Galeries Lafayette s customer marketing for Indonesia. The multi-country Ebeltoft team (France and Singapore/Indonesia) helped the executive team to understand the local market, define their CRM strategy and develop the loyalty program.

6 we serve the industry Retailers RETAILERS 33 of the Top 50 ers worldwide 28 of the Top 50 ers in Europe 21 of the Top 50 manufacturers worldwide 24 of the Top 50 ers in the US Ebeltoft Group works extensively with the local community around the globe, partnering and supporting many mid-sized ers and manufacturers. Service Providers RETAILERS Manufacturers RETAILERS

7 publications Bringing together insights from local markets around the globe, Ebeltoft Group conducts global research and trend studies that provide our experts with the latest insights and developments. Ebeltoft Group global studies include: Global Cross Channel Retailing Report Entering the Omnichannel Era Global Cross Channel Report Entering the Omnichannel Era. Analysis of the state and development of Cross Channel around the world and identification of Cross Channel best practices and champions at a global and sector level. Retail Internationalisation; Trends and future outlook. A global study on the development and methodologies of Internationalisation with emphasis on key factors for successful international expansion. The Trust Factor. A global study providing deep insight into how ers can create and destroy the trust of their shoppers and identifying the champions of trust in the minds of customers. Retail Innovations is Ebeltoft Group s annual publication that provides insight into the latest global innovation trends and local innovation cases from around the world. For further information on publications, articles and newsletters visit the Ebeltoft Group website:

8 Ebeltoft AUSTRALIA Retail Doctor Group Ebeltoft BRAZIL GS&MD Gouvêa de Souza Ebeltoft CANADA J.C. Williams Group Ebeltoft CHINA A.S.Louken China Ebeltoft DENMARK Retail Institute Scandinavia Ebeltoft FRANCE Dia-Mart Ebeltoft GERMANY Gruppe Nymphenburg Ebeltoft INDIA Technopak I Ramms I Ebeltoft ITALY Kiki Lab Ebeltoft IRELAND One-Eighty-Degrees I Ebeltoft The NETHERLANDS Q&A Research & Consultancy Ebeltoft PORTUGAL Instituto de Marketing Research Ebeltoft ROMANIA Architected Business Solutions Ebeltoft RUSSIA IRG I Ebeltoft SINGAPORE A.S.Louken Ebeltoft SPAIN KISS Retail Management Consulting Ebeltoft SOUTH AFRICA Tungwa Retail Holdings Ebeltoft SWITZERLAND Fuhrer & Hotz Ebeltoft TURKEY Eurosis Consulting Ebeltoft UK Pragma Consulting Ebeltoft USA McMillanDoolittle Okamura Consulting Ebeltoft VIETNAM The Athena Retail Consulting Company EBELTOFT GROUP - International Retail Experts Balmes, , Barcelona, Spain T E [email protected] W