BEST SALESFORCE TRAINING IN CHENNAI WITH 100% PLACEMENT

Size: px
Start display at page:

Download "BEST SALESFORCE TRAINING IN CHENNAI WITH 100% PLACEMENT"

Transcription

1 BEST SALESFORCE TRAINING IN CHENNAI WITH 100% PLACEMENT Best SALESFORCE training is offered by Peridot Systems in Chennai with placement. Our motto is to provide quality training services with the aim of promoting customer satisfaction and to promote innovation and quality in technical education and provide better environment for all. We have limited batch size with flexible timings like weekday classes, weekend classes, fast track classes, morning and evening batch. SALESFORCE Salesforce.com is a cloud computing with social enterprise. It is best known as CRM (Customer Relationship Management). The CRM consists of service cloud, force.com, marketing cloud and work.com. It integrates social media and real time customer through chatter. SALESFORCE TRAINING IN PERIDOT Sales force training in Peridot systems educate you subject knowledge in deep. Our sales force trainers are working professionals helps our students to understand subjects in live projects with industries needs. We also support our students with certification after completing the course. DETAILED SYLLABUS Cloud Computing Fundamentals: Introduction to the Cloud Computing Evolution of Cloud Computing Comparisons with other computing techniques fetchers Key characteristics of cloud computing Advantages/Disadvantages Classification of Cloud Computing Based on as a service model SAAS (Software as a service) PAAS (Platform as a service) IAAS (Infrastructure as a service Based on deployment or access model Cloud

2 Private Cloud Hybrid Cloud Sales Force CRM Concepts: What is CRM? How CRM can help? Sales force CRM Navigation terminology Compare Salesforce.com CRM with other CRM products Customization in sales force.com CRM Introduction to sales force CRM Setup tool Personal Setup App Setup Admin Setup Salesforce.Com Cloud Overview: Sales Cloud Service Cloud Collaboration Cloud Project development life cycle Sales force editions Apex data loader Organization Administration: Set your organization s language & locale Manage currency Customization: Create custom profiles & custom fields Define dependent pick list Customize lookup fields Customize validation & formulas Customize page layouts Customize standard related lists Use field-level security Workflow: Define workflow Set up workflow rules

3 Set up workflow tasks & alerts Workflow Approvals: Plan approvals using workflow Use the approval wizard standard vs. jump start Create workflow approvals Security & Access: Create & Manager Users Set organization-wide defaults Learn about record accessed Create the role hierarchy Learn about role transfer & mass Transfer functionality Profiles, Login History Data Utilities: Importing overview Learn about import solutions & Custom Object records using the data loader User mass delete Initiate weekly export Use storage Analytics: Create custom reports Use advanced filters Use conditional highlighting Use custom summary formulas Use dashboards Extending Salesforce CRM: Learn about custom objects Learn about custom tabs Learn about custom web tabs The Appexchnage: The AppExchange Install an app Delete an app Visual Force:

4 Introduction and Tools Purpose of Visualforce MVC Architecture Controllers: Variables and Formulas Standard Controllers and Standard List Controllers Custom Controllers and Controller Extensions Using static resources and custom components Styling VF pages Overriding buttons, links and tabs with VF Using JavaScript in VF Pages Advanced examples APEX: Introduction to Apex Purpose of Apex Apex Fundamentals Collections Loops Apex Scheduling: Triggers Invoking Apex Classes, Objects and Interfaces Testing Apex Dynamic Apex Batch Apex Debugging Apex Deploying Apex Developing Apex in managed packages sobject and database: What is an sobject SOQL and SOSL Queries COURSE HIGHLIGHTS

5 Free trial on courses for two days, if candidates likes the course these two days will adjusted to actual class Good placement assistance Lab with latest technologies Experienced experts In-depth coverage of syllabus Experienced faculty Interview support Course completion certificates Website: Reach us through: / Venue: Kamatchi Krupa Apts, No: 84/8, Ground Floor, Venkatarathinam main street, Venkatarathinam Nagar, LB Road, Adyar, Chennai REVIEWS Reddy I did SAP ABAP Training. Really good training. Thank to Peridot Systems Yogesh Hi This is yogesh I Completed my Software testing Course In Peridot System it was a Great Experience Got a real Time Training suresh This is suresh. Pursued dba course in peridot.really good training.i got good explosure anf flexi time.thanks to Peridot priya

6 HI this is PRYA. I did the course in PERIDOT SYSTEMS which is in ADYAR. It was so useful for me; they helped me in resume preparation kalai Hi i am Kalai i did QC course in Peridot Systems. Really trainer gave an excellent training for me. I get real time training.

Salesforce Admin Course Content: Chapter 1 CRM Introduction Introduction to CRM? Why CRM?

Salesforce Admin Course Content: Chapter 1 CRM Introduction Introduction to CRM? Why CRM? Salesforce Admin Course Content: Chapter 1 CRM Introduction Introduction to CRM? Why CRM? Chapter 2 Introduction to Cloud Computing & Salesforce.com Cloud Computing - Overview What is Software-as-a-Service

More information

Course Details V1.0. Selinis Technologies Pvt Ltd. 2012, All Rights Reserved

Course Details V1.0. Selinis Technologies Pvt Ltd. 2012, All Rights Reserved Salesforce.com CRM Administration & Development Course Details V1.0 Selinis Pvt Ltd. 2012, All Rights Reserved Salesforce.com Administration Course Details V1.0 CRM Overview Introduction to CRM? Why CRM?

More information

TRAINING & CERTIFICATION

TRAINING & CERTIFICATION Course Catalog The following provides a summary of our entire course catalog. This list changes with every new addition. Some titles may be under development. All titles and availability are subject to

More information

License Management App 2.1 Administration and User Guide

License Management App 2.1 Administration and User Guide Salesforce.com: Winter '11 License Management App 2.1 Administration and User Guide Last updated: November 30, 2010 Copyright 2000-2010 salesforce.com, inc. All rights reserved. Salesforce.com is a registered

More information

QAS Small Business for Salesforce CRM

QAS Small Business for Salesforce CRM INTRODUCTION This document provides an overview of integrating and configuring QAS for Salesforce CRM. It will take you through the standard integration and configuration process and also provides an appendix

More information

Set Up and Maintain Customer Support Tools

Set Up and Maintain Customer Support Tools Set Up and Maintain Customer Support Tools Salesforce, Winter 16 @salesforcedocs Last updated: December 10, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered

More information

Volunteers for Salesforce Installation & Configuration Guide Version 3.76

Volunteers for Salesforce Installation & Configuration Guide Version 3.76 Volunteers for Salesforce Installation & Configuration Guide Version 3.76 July 15, 2015 Djhconsulting.com 1 CONTENTS 1. Overview... 4 2. Installation Instructions... 4 2.1 Requirements Before Upgrading...

More information

Salesforce Certified Force.com Developer Study Guide

Salesforce Certified Force.com Developer Study Guide Salesforce Certified Force.com Developer Study Guide Summer 15 STUDY GUIDE 0 Contents ABOUT THE SALESFORCE CERTIFIED FORCE.COM DEVELOPER PROGRAM... 1 SECTION 1. PURPOSE OF THIS STUDY GUIDE... 1 SECTION

More information

Visual Workflow Guide

Visual Workflow Guide Visual Workflow Guide Version 35.0, Winter 16 @salesforcedocs Last updated: October 2, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,

More information

W H IT E P A P E R. Salesforce CRM Security Audit Guide

W H IT E P A P E R. Salesforce CRM Security Audit Guide W HITEPAPER Salesforce CRM Security Audit Guide Contents Introduction...1 Background...1 Security and Compliance Related Settings...1 Password Settings... 2 Audit and Recommendation... 2 Session Settings...

More information

KICK-START CLOUD VENTURES

KICK-START CLOUD VENTURES Contents SALESFORCE & CRM PRACTICE GROUP 3 MARKETING & CAMPAIGN MESSAGE ORCHESTRATION 4 FORCE.COM & ISV PARTNER INTEGRATED COLLABORATION & CAMPAIGN MANAGEMENT 4 MARKETING & OPERATIONAL MESSAGE ORCHESTRATION

More information

Developers: Build Next Generation Apps. Michael Yeganeh Solution Engineering Lead [email protected]

Developers: Build Next Generation Apps. Michael Yeganeh Solution Engineering Lead myeganeh@salesforce.com Developers: Build Next Generation Apps Michael Yeganeh Solution Engineering Lead [email protected] Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This

More information

Getting Started with Relationship Groups

Getting Started with Relationship Groups Getting Started with Relationship Groups Understanding & Implementing Salesforce, Winter 16 @salesforcedocs Last updated: December 10, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved.

More information

Step 2. Choose security level Step 2 of 3

Step 2. Choose security level Step 2 of 3 Quickstart Guide Unique Entry Get it Now Unique Entry is installed quickly and easily from the AppExchange via the Get it Now button. During the installation wizard, you must make sure you grant access

More information

Salesforce Certified Administrator Study Guide

Salesforce Certified Administrator Study Guide Salesforce Certified Administrator Study Guide Winter 16 STUDY GUIDE 0 Contents ABOUT THE SALESFORCE CERTIFIED ADMINISTRATOR PROGRAM... 1 SECTION 1. PURPOSE OF THIS STUDY GUIDE... 1 SECTION 2. AUDIENCE

More information

License Management and Support Guide

License Management and Support Guide License Management and Support Guide Salesforce, Winter 16 @salesforcedocs Last updated: December 8, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

Salesforce.com Winter 14 Release Notes

Salesforce.com Winter 14 Release Notes Salesforce.com: Winter 14 Salesforce.com Winter 14 Release Notes Last updated: January 4, 2014 Copyright 2000 2013 salesforce.com, inc. All rights reserved. Salesforce.com is a registered trademark of

More information

Welcome to the Force.com Developer Day

Welcome to the Force.com Developer Day Welcome to the Force.com Developer Day Sign up for a Developer Edition account at: http://developer.force.com/join Nicola Lalla [email protected] n_lalla nlalla26 Safe Harbor Safe harbor statement under

More information

Visual Workflow Guide

Visual Workflow Guide Visual Workflow Guide Version 34.0, Summer 15 @salesforcedocs Last updated: July 29, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,

More information

Salesforce Limits Quick Reference Guide Overview

Salesforce Limits Quick Reference Guide Overview Salesforce Limits Quick Reference Guide Overview Salesforce Limits Quick Reference Guide Overview This guide provides commonly referenced limits for Salesforce. This guide may not cover all limits or may

More information

Salesforce Bootcamp for Nonprofits Workbook

Salesforce Bootcamp for Nonprofits Workbook Salesforce Bootcamp for Nonprofits Workbook 1 501Partners, LLC Contents OVERVIEW & TERMINOLOGY...4 1. ENTERING CONTACTS AND ORGANIZATIONS...5 Exercise 1: Create Two Individual Contacts and connect them

More information

Install Unique Entry: As -You-Type Duplicate Prevention. No Duplicates.

Install Unique Entry: As -You-Type Duplicate Prevention. No Duplicates. Quickstart Guide Unique Entry Get it Now Unique Entry is installed quickly and easily from the AppExchange via the Get it Now button. During the installation wizard, you must make sure you grant access

More information

Setting Up Person Accounts

Setting Up Person Accounts Setting Up Person Accounts Salesforce, Winter 16 @salesforcedocs Last updated: November 4, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,

More information

Table of Contents. Copyright 2010-2015 Symphonic Source, Inc. All rights reserved. Salesforce is a registered trademark of salesforce.

Table of Contents. Copyright 2010-2015 Symphonic Source, Inc. All rights reserved. Salesforce is a registered trademark of salesforce. DupeCatcher is a real-time deduplication app designed specifically for Salesforce. It is a 100% APEX developed and deployed managed package, and is installed via the Salesforce AppExchange, eliminating

More information

Advancement in Salesforce using CPQ (Configure Price Quote) Technological Catalyst

Advancement in Salesforce using CPQ (Configure Price Quote) Technological Catalyst Advancement in Salesforce using CPQ (Configure Price Quote) Technological Catalyst Shiv Kumar Goyal 1, Nupoor Narendra Nimbalkar 2 Deputy Head of the Department, Master of Computer Application, Vivekanand

More information

elivering CRM Success in the Cloud

elivering CRM Success in the Cloud Salesforce.com Services As a Cloud System Integrator Agama Solutions partners with you through the complete lifespam of your cloud journey while amplifying your returns from the cloud and minimizing the

More information

CRM and Salesforce Product Comparison

CRM and Salesforce Product Comparison CRM and Salesforce Product Comparison VERSION 1.0 DATE PREPARED: 1/1/2013 DEVELOPMENT: BRITE GLOBAL, INC. 2013 Brite Global, Incorporated. All rights reserved. The information contained in this document

More information

Salesforce Customer Portal Implementation Guide

Salesforce Customer Portal Implementation Guide Salesforce Customer Portal Implementation Guide Salesforce, Winter 16 @salesforcedocs Last updated: December 10, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered

More information

Setting Up Person Accounts

Setting Up Person Accounts Setting Up Person Accounts Salesforce, Summer 15 @salesforcedocs Last updated: June 30, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,

More information

Appendix A: Case Studies

Appendix A: Case Studies Appendix A: Case Studies 1. CiscoServiceOne (CSOne) Project Salesforce Service Cloud Implementation Background Currently the majority of service operations for Cisco are handled through Oracle ebusiness

More information

Salesforce Platform Encryption Implementation Guide

Salesforce Platform Encryption Implementation Guide Salesforce Platform Encryption Implementation Guide @salesforcedocs Last updated: December 10, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of

More information

Force.com Platform Fundamentals

Force.com Platform Fundamentals Force.com Platform Fundamentals An Introduction to Custom Application Development in the Cloud Version 9, January 2015 Written by Phil Choi Chris McGuire Caroline Roth With contributions by Dave Carroll

More information

for Salesforce CRM INSTALLATION GUIDE February 2011 www.crm.hoovers.com/salesforce

for Salesforce CRM INSTALLATION GUIDE February 2011 www.crm.hoovers.com/salesforce for Salesforce CRM INSTALLATION GUIDE February 2011 www.crm.hoovers.com/salesforce Table of Contents Before You Begin... 3 First Time Installing Access Hoover s... 3 Updating Access Hoover s... 3 Note

More information

Security Implementation Guide

Security Implementation Guide Salesforce.com: Spring '10 Security Implementation Guide Last updated: January 31, 2010 Copyright 2000-2010 salesforce.com, inc. All rights reserved. Salesforce.com is a registered trademark of salesforce.com,

More information

Salesforce Limits Quick Reference Guide

Salesforce Limits Quick Reference Guide Salesforce Limits Quick Reference Guide Version 35.0, Winter 16 @salesforcedocs Last updated: December 29, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered

More information

Creating a Public Knowledge Base with Salesforce Knowledge

Creating a Public Knowledge Base with Salesforce Knowledge Salesforce.com: Spring 13 Creating a Public Knowledge Base with Salesforce Knowledge Last updated: February 1, 2013 Copyright 2000 2013 salesforce.com, inc. All rights reserved. Salesforce.com is a registered

More information

Salesforce Platform Encryption Implementation Guide

Salesforce Platform Encryption Implementation Guide Salesforce Platform Encryption Implementation Guide @salesforcedocs Last updated: January 21, 2016 Copyright 2000 2016 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of

More information

Salesforce Winter 15 Release Notes

Salesforce Winter 15 Release Notes Salesforce Winter 15 Release Notes Salesforce, Winter 15 @salesforcedocs Last updated: January 3, 2015 Copyright 2000 2014 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

XTIVIA, Inc. Vicinity for Salesforce Installation Guide

XTIVIA, Inc. Vicinity for Salesforce Installation Guide XTIVIA, Inc. Vicinity for Salesforce Installation Guide Vicinity for Salesforce Our Mission XTIVIA, Inc. offers expertise in CRM applications, business process optimization, and Sales Consulting services

More information

Things you should be doing with Salesforce

Things you should be doing with Salesforce Things you should be doing with Salesforce Postcode Anywhere has teamed up with Salesforce experts, Westbrook, to put together top tips on how you can use Salesforce to its full potential. Introduction

More information

View our AppExchange listing for AddressTools here:

View our AppExchange listing for AddressTools here: Creating a custom field on the AddressTools Country object Creating custom fields on standard objects Auto populating a field based on an objects Country entry Note: Functionality for populating regional

More information

Salesforce Knowledge Implementation Guide

Salesforce Knowledge Implementation Guide Salesforce Knowledge Implementation Guide Salesforce, Winter 16 @salesforcedocs Last updated: December 10, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered

More information

Wave Analytics Platform Setup Guide

Wave Analytics Platform Setup Guide Wave Analytics Platform Setup Guide Salesforce, Winter 16 @salesforcedocs Last updated: December 15, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

Work.com Implementation Guide

Work.com Implementation Guide Work.com Implementation Guide Salesforce, Summer 15 @salesforcedocs Last updated: June 20, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,

More information

Qvidian Playbooks & Salesforce Setup Guide. Fall Release 2013

Qvidian Playbooks & Salesforce Setup Guide. Fall Release 2013 Qvidian Playbooks & Salesforce Setup Guide Fall Release 2013 Last Updated: 11/12/2013 Introduction Welcome to Qvidian Sales Playbooks & Analytics! This guide is directed toward CRM Administrators, Playbook

More information

Project #1: Supporting Development Needs Across Multiple Salesforce Projects for a US Company

Project #1: Supporting Development Needs Across Multiple Salesforce Projects for a US Company Project #1: Supporting Development Needs Across Multiple Salesforce Projects for a US Company Brief Description Client Project Project type Type of activity Technology Status Salesforce integration company

More information

SpringCM Troubleshooting Guide for Salesforce

SpringCM Troubleshooting Guide for Salesforce SpringCM Troubleshooting Guide for Salesforce July 2013 TABLE OF CONTENTS FAQS:... 3 WHY DID I NOT RECEIVE A SPRINGCM ACTIVATION EMAIL?... 3 WHY DON T MY SALESFORCE USERS HAVE ACCESS TO SPRINGCM?... 3

More information

Entitlement Management Implementation Guide

Entitlement Management Implementation Guide Entitlement Management Implementation Guide Salesforce, Summer 15 @salesforcedocs Last updated: July 13, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

Salesforce.com Integration - Installation and Customization Guide

Salesforce.com Integration - Installation and Customization Guide Feedback Analytics Kampyle LTD Salesforce.com Integration - Installation and Customization Guide January 2010 This document is an easy guide for the installation and customization of Kampyle's Salesforce.com

More information

Chatter Answers Implementation Guide

Chatter Answers Implementation Guide Chatter Answers Implementation Guide Salesforce, Winter 16 @salesforcedocs Last updated: October 16, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

Examples with.net & PHP. Martin Haagen, QlikTech, Systems Manager; CRM @sehaagen

Examples with.net & PHP. Martin Haagen, QlikTech, Systems Manager; CRM @sehaagen Integrations using Web Services Examples with.net & PHP Martin Haagen, QlikTech, Systems Manager; CRM @sehaagen Martin Haagen Systems Manager; CRM @sehaagen Introduction Martin Haagen, QlikTech What We

More information

Entitlement Management Implementation Guide

Entitlement Management Implementation Guide Entitlement Management Implementation Guide Salesforce, Winter 16 @salesforcedocs Last updated: November 6, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered

More information

DocuSign for Salesforce Administrator Guide v6.1.1 Rev A Published: July 16, 2015

DocuSign for Salesforce Administrator Guide v6.1.1 Rev A Published: July 16, 2015 DocuSign for Salesforce Administrator Guide v6.1.1 Rev A Published: July 16, 2015 Copyright Copyright 2003-2015 DocuSign, Inc. All rights reserved. For information about DocuSign trademarks, copyrights

More information

Hubcase for Salesforce Installation and Configuration Guide

Hubcase for Salesforce Installation and Configuration Guide Hubcase for Salesforce Installation and Configuration Guide Note: This document is intended for system administrator, and not for end users. Installation and configuration require understanding of both

More information

Answers Implementation Guide

Answers Implementation Guide Answers Implementation Guide Salesforce, Winter 16 @salesforcedocs Last updated: October 30, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,

More information

TimeTrade Salesforce Connector Administrator Guide

TimeTrade Salesforce Connector Administrator Guide TimeTrade Salesforce Connector Administrator Guide TimeTrade Systems, Inc. Step- by- step instructions for installing and configuring the Salesforce Connector Installation & Configuration Guide Table of

More information

Complete Guide to Salesforce Knowledge

Complete Guide to Salesforce Knowledge Complete Guide to Salesforce Knowledge Salesforce, Spring 16 @salesforcedocs Last updated: April 19, 2016 Copyright 2000 2016 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

Indicee Analytics for Salesforce FAQs

Indicee Analytics for Salesforce FAQs Indicee Analytics for Salesforce FAQs Last updated: July 12, 2013 2013 Indicee, Inc. All rights reserved. About Indicee Analytics for Salesforce... 3 What is Indicee Analytics for Salesforce?... 3 What

More information

Creating Custom Report Types in Salesforce.com Qvidian Sales Playbooks & Analytics Quick Reference Guide

Creating Custom Report Types in Salesforce.com Qvidian Sales Playbooks & Analytics Quick Reference Guide Creating Custom Report Types in Salesforce.com Qvidian Sales Playbooks & Analytics Quick Reference Guide Introduction When your team uses Qvidian Playbooks, you receive unique insights uncovering how people,

More information

Force.com Workbook. Salesforce Platform Workshop, Spring 16. @salesforcedocs

Force.com Workbook. Salesforce Platform Workshop, Spring 16. @salesforcedocs Force.com Workbook Salesforce Platform Workshop, Spring 16 @salesforcedocs Last updated: January 18, 2016 Copyright 2000 2016 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

RingCentral for Salesforce. Administrator Guide

RingCentral for Salesforce. Administrator Guide RingCentral for Salesforce Administrator Guide 1 RingCentral for Salesforce Administrator Guide Introduction Contents Introduction... 3 About RingCentral for Salesforce.................................................

More information

How to Integrate Salesforce with Your Constant Contact Account FOR ENTERPRISE & UNLIMITED EDITIONS

How to Integrate Salesforce with Your Constant Contact Account FOR ENTERPRISE & UNLIMITED EDITIONS HOW-TO GUIDE EMAIL MARKE TING How to Integrate Salesforce with Your Constant Contact Account FOR ENTERPRISE & UNLIMITED EDITIONS INSIGHT PROVIDED BY www.constantcontact.com 1-866-876-8464 This guide is

More information

Get Started with Sales Cloud Implementation Guide

Get Started with Sales Cloud Implementation Guide Get Started with Sales Cloud Implementation Guide Salesforce, Winter 16 @salesforcedocs Last updated: October 16, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered

More information

Learn Salesforce Basics

Learn Salesforce Basics Learn Salesforce Basics User Guide, Spring 16 @salesforcedocs Last updated: [Language: en]december 17, 2015 Copyright 2000 2016 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

Salesforce Certified Data Architecture and Management Designer. Study Guide. Summer 16 TRAINING & CERTIFICATION

Salesforce Certified Data Architecture and Management Designer. Study Guide. Summer 16 TRAINING & CERTIFICATION Salesforce Certified Data Architecture and Management Designer Study Guide Summer 16 Contents SECTION 1. PURPOSE OF THIS STUDY GUIDE... 2 SECTION 2. ABOUT THE SALESFORCE CERTIFIED DATA ARCHITECTURE AND

More information

Financial Services Cloud Implementation Guide

Financial Services Cloud Implementation Guide Financial Services Cloud Implementation Guide Salesforce, Spring 16 @salesforcedocs Last updated: April 27, 2016 Copyright 2000 2016 salesforce.com, inc. All rights reserved. Salesforce is a registered

More information

Successful Platform-as-a-Service Requires a Supporting Ecosystem for HR Applications

Successful Platform-as-a-Service Requires a Supporting Ecosystem for HR Applications Successful Platform-as-a-Service Requires a Supporting Ecosystem for HR Applications Platform-as-a-Service is the computing term used to describe a hosted web-based computing environment and the associated

More information

DETAILED BOOT CAMP AGENDA

DETAILED BOOT CAMP AGENDA DETAILED BOOT CAMP AGENDA Intro to Dynamics CRM 2016: Sales, Marketing, and Service OVERVIEW CRM CONCEPTS AND BASICS CRM Purpose Introduction to Sales Introduction to Marketing Introduction to Service

More information

Rhetorik Salesforce CRM Services Product Overview

Rhetorik Salesforce CRM Services Product Overview Factsheet Rhetorik Salesforce CRM Services Product Overview The ICT Business Intelligence Experts 1. Rhetorik Salesforce CRM Services Over 100,000 of the world s most innovative companies decided to deploy

More information

Chatter Answers Implementation Guide

Chatter Answers Implementation Guide Chatter Answers Implementation Guide Salesforce, Summer 16 @salesforcedocs Last updated: May 27, 2016 Copyright 2000 2016 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

ISVforce Guide. Version 35.0, Winter 16. @salesforcedocs

ISVforce Guide. Version 35.0, Winter 16. @salesforcedocs ISVforce Guide Version 35.0, Winter 16 @salesforcedocs Last updated: vember 12, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com,

More information

Microsoft Project Server 2010 Technical Boot Camp

Microsoft Project Server 2010 Technical Boot Camp Microsoft Project Server 2010 Technical Boot Camp Course M50558 5 Day(s) 30:00 Hours Introduction Course retirement date: November 30, 2012 For a complete list of courseware retirements, see: www.microsoft.com/learning/en/us/training/retired

More information

A Guide to Sharing Architecture

A Guide to Sharing Architecture Salesforce, Spring 16 @salesforcedocs Last updated: January 18, 2016 Copyright 2000 2016 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of salesforce.com, inc., as are other

More information

Egnyte for Salesforce v2.1 Administrator s Guide

Egnyte for Salesforce v2.1 Administrator s Guide Egnyte for Salesforce v2.1 Administrator s Guide Overview Egnyte Tabs Egnyte Domain Configuration Egnyte Sync Configurations Creating Sync Configurations for standard and/or custom objects Creating folder

More information

Salesforce Spring 15 Release Notes

Salesforce Spring 15 Release Notes Salesforce Spring 15 Release Notes Salesforce, Spring 15 @salesforcedocs Last updated: May 20, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark of

More information

RingCentral for Salesforce. Administrator Guide

RingCentral for Salesforce. Administrator Guide RingCentral for Salesforce Administrator Guide Table of Contents Table of Contents 3 Introduction 3 About RingCentral for Salesforce 3 About This Guide 4 Setting up the Call Center 4 Step 1: Install the

More information

Rhetorik Salesforce CRM Services Product Overview

Rhetorik Salesforce CRM Services Product Overview Factsheet Rhetorik Salesforce CRM Services Product Overview The ICT Business Intelligence Experts 1. Rhetorik Salesforce CRM Services Over 100,000 of the world s most innovative companies decided to deploy

More information

Force.com Sites Implementation Guide

Force.com Sites Implementation Guide Force.com Sites Implementation Guide Salesforce, Winter 16 @salesforcedocs Last updated: October 16, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

Impact of Installing PSA in a Salesforce Org

Impact of Installing PSA in a Salesforce Org Impact of Installing PSA in a Salesforce Org The purpose of this document is to inform decision-makers early in the implementation of FinancialForce PSA ( PSA ) of the impact of installing PSA on Sales

More information

Campaign Management Implementation Guide

Campaign Management Implementation Guide Campaign Management Implementation Guide Salesforce, Summer 15 @salesforcedocs Last updated: June 30, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

Salesforce Limits Quick Reference Guide

Salesforce Limits Quick Reference Guide Salesforce Limits Quick Reference Guide Version 34.0, Summer 15 @salesforcedocs Last updated: July 13, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

JRM. Jenzabar Recruitment Manager

JRM. Jenzabar Recruitment Manager JRM Jenzabar Recruitment Manager 1 Why CRM for Higher Education Most institutions have invested significant money in data systems and have many databases. They often find, though, that accessing, analyzing,

More information

USER GUIDE for Salesforce

USER GUIDE for Salesforce for Salesforce USER GUIDE Contents 3 Introduction to Backupify 5 Quick-start guide 6 Administration 6 Logging in 6 Administrative dashboard 7 General settings 8 Account settings 9 Add services 9 Contact

More information

Coveo Platform 7.0. Salesforce Connector Guide

Coveo Platform 7.0. Salesforce Connector Guide Coveo Platform 7.0 Salesforce Connector Guide Notice The content in this document represents the current view of Coveo as of the date of publication. Because Coveo continually responds to changing market

More information

SharePoint Training DVD Videos

SharePoint Training DVD Videos SharePoint Training DVD Videos SharePoint 2013 Administration Intended for: Prerequisites: Hours: Enterprise Content Managers / Administrators Planners / Project managers None 16 hours of video + 18 hours

More information

SETTING UP SALESFORCE ORDERS FOR YOUR ORGANIZATION

SETTING UP SALESFORCE ORDERS FOR YOUR ORGANIZATION SETTING UP SALESFORCE ORDERS FOR YOUR ORGANIZATION Summary Use orders to automate your organization s post-deal process. Create orders using your contract and account data in Salesforce. Then, track order

More information

LiveText Agent for Salesforce Installation Guide

LiveText Agent for Salesforce Installation Guide LiveText Agent for Salesforce Installation Guide (C) 2015 HEYWIRE ALL RIGHTS RESERVED LiveText Agent for Salesforce Installation Guide Table of Contents Who should be looking at this document... 3 Software

More information

Deloitte and Salesforce.com Bringing cloud computing to the banking industry. Cover head Cover head insightful

Deloitte and Salesforce.com Bringing cloud computing to the banking industry. Cover head Cover head insightful Deloitte and Salesforce.com Bringing cloud computing to the banking industry Cover head Cover head insightful Retail banking operations are recovering from one of the biggest shocks in industry history.

More information

JOB ORIENTED VMWARE TRAINING INSTITUTE IN CHENNAI

JOB ORIENTED VMWARE TRAINING INSTITUTE IN CHENNAI JOB ORIENTED VMWARE TRAINING INSTITUTE IN CHENNAI Job oriented VMWARE training is offered by Peridot Systems in Chennai. Training in our institute gives you strong foundation on cloud computing by incrementing

More information

Configuring Integration Between Multichannel and Salesforce.com

Configuring Integration Between Multichannel and Salesforce.com Configuring Integration Between Multichannel and Salesforce.com Copyright 2013-2014 LiveOps Inc. All rights reserved. LiveOps, LiveOps Applications, LiveOps Authoring, LiveOps Insight, LiveOps Social and

More information

Getting Started With Communities

Getting Started With Communities Getting Started With Communities Salesforce, Winter 16 @salesforcedocs Last updated: December 17, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

SmartConnect User Credentials 2012

SmartConnect User Credentials 2012 User Credentials Used When The SmartConnect client connects to Microsoft Dynamics GP When connecting to the Microsoft Dynamics GP the credentials of the current AD user are used to connect to Dynamics

More information

SpringCM Integration Guide. for Salesforce

SpringCM Integration Guide. for Salesforce SpringCM Integration Guide for Salesforce January 2013 Introduction You are minutes away from fully integrating SpringCM into your Salesforce account. The SpringCM Open Cloud Connector will allow you to

More information

Understanding Contact Centers. Contact Center Architecture

Understanding Contact Centers. Contact Center Architecture C1. Industry Knowledge 18 % Q1. Explain the factors that influence key Contact Center metrics, KPIs, and business challenges Q2. Explain common call deflection techniques Q3. Identify challenges and considerations

More information

The document may be copied in whole or in part, provided that each copy contains this copyright notice.

The document may be copied in whole or in part, provided that each copy contains this copyright notice. Match My Email Set-Up Guide for Group and Professional Editions of Salesforce.com MultiMatch Release 6.1.2 Copyright 2011-2015, RAE Internet Inc. (dba Match My Email). This document is the copyrighted

More information

Report: Salesforce and Microsoft Dynamics CRM Outlook Integration Compared

Report: Salesforce and Microsoft Dynamics CRM Outlook Integration Compared Report: Salesforce and Microsoft Dynamics CRM Outlook Integration Compared CRM Switch CRM Assessment & Selection Services www.crmswitch.com 800 799 4539 Page 1 Table of Contents Introduction Functional

More information