Welcome! Your guide to the transition of accounts and services

Transcription

1 Alburtis Allentown Bath Bethlehem Nazareth New Tripoli Palmer PenArgyl Schnecksville Wind Gap Welcome! Your guide to the transition of accounts and services

2 We re bringing it to the Lehigh Valley! Since 1916, ESSA has been providing first-class products and services to our customers. It is our commitment to customers, employees and the community that makes banking with ESSA the right way to bank. You can expect a quality customer experience with every transaction and every interaction. Benefit from our full scope of banking products, wealth management, business services, and advisory capabilities. Let us provide you with personalized solutions so you can look to the future with confidence. Our financial strength offers you the peace of mind that you are dealing with a safe and secure institution and a respected source of financial expertise. Welcome to ESSA Bank & Trust. We appreciate the opportunity to continue to serve your financial needs. Gary S. Olson President & CEO

3 The Right Way to Bank The first section of this guide provides important information about the transition of your First Star Bank accounts and services to ESSA Bank & Trust. The sections that follow offer details about accessing your accounts and more information about other ESSA products and services that may be of interest. Important dates and actions are marked with a U Conversion information U The transition to ESSA Bank & Trust... 2 Using your ESSA accounts... 3 Account statements... 5 U Online banking and bill pay... 5 Savings accounts... 7 Time Accounts/Certificates of Deposit... 7 Safe deposit boxes... 8 FDIC insurance... 9 Additional information...10 Accessing your accounts and services ESSA Branches and electronic banking Online and mobile banking ESSA checking, savings, cards, and credit accounts (Consumer or Business) Checking accounts Savings accounts...14 Certificates of Deposit (CDs), retirement accounts and ESAs...15 ESSA Cards...15 Consumer credit solutions...16 Business credit solutions Personal financial solutions...18 ESSA Bank & Trust branch and ATM locations...20 Please refer to the enclosed Consumer or Business Disclosure for the terms and conditions governing your converted accounts at ESSA Bank & Trust, including fee information and changes to online services effective January 21,

4 Conversion information A note about... What you need to know... The transition to ESSA Bank & Trust Where to bank through January 18, 2013 Continue to bank as you do today, using your existing checks, deposit tickets, and loan payment options for both consumer and business accounts. In addition, you may continue to use your First Star Bank debit card to access your accounts. Over the weekend of January 18, 2013 Beginning the evening of January 18, 2013, ESSA will be transitioning your accounts from First Star Bank s computer system to ESSA s computer system. You can continue to access your accounts via: U Check cashing at designated locations (see page 20) U ATM withdrawals U Point-of-sale (signature & PIN-based) From the evening of January 18, 2013 until January 21, 2013 you will have limited online access to your converting accounts. Please note that electronic credits (such as Social Security or payroll direct deposit) that are normally available to you on Saturday will be available to you on Monday, January 21, Future electronic credits will post as scheduled. Starting January 21, 2013 You can bank with us: - At any ESSA branch or ATM (see page 20) - At - By using ESSA telephone banking (TeleBank) at (800) , 24 hours a day, seven days a week 2

5 A note about... What you need to know... Using your ESSA accounts Account numbers remain the same for deposit accounts and Certificates of Deposit (CDs) In most cases, account numbers for checking accounts, savings accounts, and CDs/time accounts, including Individual Retirement Accounts (IRAs) and Education Savings Accounts (ESAs) will remain the same at ESSA. We will notify you in a separate communication if your account number changes. Use your same checks and deposit tickets Continue to use your existing First Star checks and deposit tickets until depleted unless you are specifically notified otherwise. New check orders placed with ESSA will be updated automatically with the ESSA name and routing number beginning January 21, If you order checks from another source or print your own, please visit an ESSA branch or call (800) during normal business hours for a check specification sheet before reordering or printing future supplies. First Star Bank debit card ESSA will be issuing new debit cards starting January 7, 2013, to replace your current FSB debit card. You will receive a new Personal Identification Number (PIN) following the delivery of your ESSA debit card. U Your ESSA debit card will include easy instructions on how to activate your card. You may activate your card on or after January 21, 2013; this can be performed at any ATM. As a reminder, card activation is required before making any purchases. U Your FSB debit card will be active through January 20, Effective January 21, 2013, you will need to begin using your ESSA debit card. Your daily cash withdrawal and point-of-sale (POS) limits will convert to ESSA limits. Refer to the Customer Account Agreement; businesses should call a Customer Service Representative for specific information. If you do not currently have a debit card and wish to obtain one, please contact an ESSA Customer Service Representative at any branch to apply. 3

6 A note about... What you need to know... Using your ESSA accounts (continued) Telephone access Beginning January 21, 2013, you can call ESSA telephone banking (TeleBank) at (800) hours a day, seven days a week. You will be asked to enter you current checking, savings, or Money Market account number and establish a PIN by entering the last four digits of your SSN/ EIN. This will give you unlimited access to the automated telephone banking service. If you need assistance with TeleBank, a Customer Service Representative will ask you a few questions to verify your identity and assist you with your accounts during normal business hours. Overdraft protection services and account links Effective January 21, 2013, FSB overdraft protection services will transfer to ESSA. Current arrangements and account links will continue as stated below: - If you currently have a checking account with overdraft protection that has more than three accounts linked to it, only the first three accounts in the order you linked them will automatically protect the checking account. - Line of credit accounts will no longer be used for overdraft protection. - If your checking account is covered by an ESSA savings*, another checking account, or Money Market account*, the exact dollar amount of the overdraft will be transferred, plus any applicable fee. - Savings accounts are not eligible to receive overdraft protection. *Subject to transaction limitations by regulation; see page 13. Automated Clearing House (ACH)/electronic transactions Existing electronic transactions set up for your accounts will continue at this time (with the exception of CDs/time accounts). ESSA does not accept electronic transactions for CDs/time accounts. ESSA will send the originators a Notification of Change (NOC) with the updated Routing Transit Number (RTN) at a later date. We anticipate that no action will be required on your part. U Beginning January 21, 2013, please provide your current account number and the ESSA RTN when setting up new electronic transfers. Please note that electronic credits (such as Social Security or payroll direct deposit) that are normally available to you on Saturday will be available to you on Monday, January 21, Future electronic credits will post as scheduled. Wire transfer services U Prior to conversion, you will need to contact anyone who sends you wire transfers and alert them that as of Monday, January 21, 2013, they will send their wire transfers to ESSA Bank & Trust, wire RTN If you currently initiate future-dated and/or template wires with FSB, these wire initiation options will not be available at ESSA branches beginning January 19, If you need assistance with determining alternate solutions for these initiation types, please contact any Customer Service Representative. Beginning January 21, 2013, only authorized signers on an account may originate wires at ESSA. If you currently initiate wires over the phone, you will need to contact ESSA to re-enroll, if eligible. 4

7 A note about... What you need to know... Account statements Your final deposit account statements from First Star Bank Your final First Star Bank account statement will be issued at the end of business on January 18, 2013, and will cover the period since your last regular statement. Your new deposit account statements from ESSA Your ESSA checking, savings, and Money Market account statements will be issued in a new format on or about the same schedule as before. Your first ESSA statement will cover the period from January 19, 2013, until your next regular statement date. ESSA savings account statements are mailed at month end. If you currently receive a combined account statement, these will not continue. You will receive a separate statement for each account. Beginning January 21, 2013, you can request a combined statement for your checking, savings, and Money Market accounts, by visiting an ESSA branch location. All converted accounts will receive a paper statement. You may choose to receive free online statements in place of paper statements. You can enroll in this service beginning January 21, 2013, at Online banking and bill pay Account set-up and access Beginning the evening of January 18, 2013, until January 21, 2013, you will have limited online access to your accounts while we transfer your information to ESSA. You will continue to have access to your accounts at any ESSA ATM during this time. We understand any interruption to your service is an inconvenience, and we thank you in advance for your patience. U Starting January 21, 2013, log on to from your computer and we ll lead you through a one-time ESSA sign-up process so you can begin banking online with ibank@essa SM. You will be asked to accept our online terms and conditions to begin using the services. To set up your ESSA username and password, simply follow the prompts. In most cases you can keep your existing First Star Bank username as long as it is not already in use. You will be required to use the last six digits of your SSN/EIN as your initial password; then you will be prompted to set a new password that must meet the ESSA system requirements. You will be notified in advance if your username is no longer available. If you already have ESSA accounts, you can sign on using your current ESSA username and password. U Please complete the log on process before April 18, If you do not log on within this time frame, your online services will be cancelled for your converted accounts. All of your converted accounts and any ESSA accounts you may have will display in your Account Summary. Online banking customers will receive additional communications. 5

8 A note about... What you need to know... Online banking and bill pay (continued) Checking and savings account history U After conversion, FSB account activity from December 31, 2012, to January 18, 2013, will be available only through ibank@essa SM. If you would like to print and save any FSB transaction history and/or regulatory disclosures, please do so before January 17, If you are enrolled in online statements at FSB before conversion, you will need to print or save any available statements before January 17, To continue receiving electronic statements, you will need to enroll online after January 21, If you are currently receiving a paper statement, you will continue to receive paper statements after conversion to ESSA. If you wish to view your statements online, you may enroll by visiting or through your ibank@essa SM online banking service. Check images Images of any check you write can be printed and viewed online after the transaction is posted. Online bill pay When we convert your checking account, whenever possible, your scheduled FSB online Bill Pay payments, payee/biller information and eighteen (18) months of payment history will remain. At ESSA, online payments will remain as they are today, with funds being withdrawn on the specified pay date. Not having sufficient funds in the funding account on the pay date may result in an overdraft. ebills will continue to be supported when the accounts convert. Should an ebill not convert, you will need to re-register with the biller. U Please keep a record of your FSB online bill pay information so you can verify it after your accounts convert. Online transfers Your scheduled transfers between your checking and savings accounts will continue without interruption at ESSA.* Please review these transfers after conversion to make sure they are correct. *Note: Transfers dated January 19, 2013 through January 21, 2013 will process January 21, Alerts You will need to re-establish all alerts for your accounts through ibank@essa SM. Alerts can be sent to addresses and mobile devices. 6

9 A note about... What you need to know Savings accounts (For detailed information about ESSA savings accounts, please see the enclosed Consumer or Business Disclosure.) At conversion, January 21, 2013, your FSB Savings will become an ESSA savings account We will apply the interest earned to your FSB savings account balance, which will be reflected on your final FSB statement. Time Accounts/Certificates of Deposit (Your FSB Time Account will be called an ESSA Certificate of Deposit) Interest rates You will continue to receive the same interest rate on your existing fixed-term time account until its scheduled maturity. The term and maturity date on your time account will not change. Bonus interest rates on time accounts at FSB will be honored until the maturity date of the account, but will not apply at renewal. Notices/statements ESSA sends maturity notices at least thirteen (13) days prior to maturity for certificate of deposits and retirement accounts with terms greater than thirty (30) days. For 2012, you may receive more than one tax document for your IRA or ESA contributions or distributions. Payments, distributions, and deposits Most time account interest payments and IRA/ESA distribution payments will take place on approximately the same schedule as your current payments, although for operational reasons, some payment schedules may be modified. If your payment schedule is modified, you may receive a partial or adjusted payment on your first payment under the new schedule. In addition, interest payments made by check may be delayed slightly around the time of the conversion. Time account interest payments and IRA/ESA distributions made by check from multiple accounts on the same date will be processed as separate checks or payments for each account. IRA/ESA interest-only distributions from retirement time accounts/esas will take place on the day of crediting. IRA owners over age 70 1/2 and inherited (beneficiary) IRA owners are responsible for withdrawing the annual Required Minimum Distribution (RMD) each year. Contact your tax advisor for advice specific to your situation. ESSA does not automatically provide notifications that distributions will not meet the RMD. You may contact a Customer Service Representative starting January 21, 2013, to review your existing distribution schedules or establish new automatic distribution instructions to ensure you meet the RMD each year. Electronic transactions set up to deposit money into your time account, retirement time account, or ESA (including third-party initiated ACH credits) will no longer be available. Please make the appropriate changes with the originator to discontinue the arrangement. 7

10 A note about... What you need to know... Time Accounts/Certificates of Deposit (continued) At maturity Renewable accounts will renew automatically as Certificates of Deposit (CDs), Retirement CDs, or Education Savings Accounts (ESAs). - Interest will be calculated using a 365-day year and be compounded as listed below. - The grace period is seven (7) calendar days from the maturity date. - ESSA s early withdrawal penalties will apply with the first renewal following conversion. CDs, Retirement Accounts, and ESAs will renew for the renewal term stated below at the rate available on the renewal date. See the enclosed Consumer or Business Disclosure for terms and conditions governing accounts at renewal. Standard CD Retirement and ESA Maturing Account Term Renewal Term Crediting/Compounding Crediting/Compounding 30 days 30 days At maturity/monthly N/A 3 months 91 days Monthly/quarterly N/A 6 months 182 days Monthly/semi-annually N/A 7 12 months 12 months Monthly/will not compound 12 months only, quarterly/quarterly 18 months 18 months Monthly/will not compound Quarterly/quarterly 24 months 24 months Monthly/will not compound Quarterly/quarterly 36 months 36 months Monthly/will not compound Quarterly/quarterly 48 months 48 months Monthly/will not compound Quarterly/quarterly 60 months 60 months Monthly/will not compound Quarterly/quarterly 6 10 years 60 months Monthly/will not compound Quarterly/quarterly Achiever Builder (5 years) 60 months Monthly/will not compound Quarterly/quarterly Misc. CD days months 60 months Monthly/will not compound Quarterly/quarterly Prime Base Floater Statements Savings Account Monthly/monthly Quarterly/quarterly Safe deposit boxes ACH debits for rentals occur on the first of each anniversary month. Bills are sent out at least ten (10) days prior to due date. Current safe deposit box sizes and charges: Box Size Monthly Fee 2 x 5 $ x 5 $ x 10 $ x 5 $ x 10 $ x 10 $

11 A note about... What you need to know... FDIC insurance FDIC deposit insurance coverage increase The FDIC Standard Maximum Deposit Insurance Amount (SMDIA) for deposits has been permanently increased to $250,000 per depositor per insured financial institution. Non-interest-bearing transaction accounts The following special rules apply to non-interest-bearing transaction accounts: December 31, 2010 December 31, 2012 The FDIC will fully insure deposits in non-interest-bearing transaction accounts, regardless of the amount in the account. The full insurance on non-interest-bearing transaction accounts will be separate from and in addition to FDIC insurance coverage a depositor may have for interestbearing accounts. Beginning January 1, 2013 Absent a change in law, beginning January 1, 2013, funds in non-interest-bearing transaction accounts will be insured up to $250,000 under the FDIC s general deposit insurance rules. Full insurance for funds in excess of $250,000 held in non-interest bearing transaction accounts (regardless of amount) will cease. Merger impact on FDIC deposit insurance coverage On July 31, 2012, the bank charters of First Star Bank and ESSA Bank & Trust were combined under one bank charter: ESSA Bank & Trust ( the Bank ). Under FDIC rules, funds held in a bank that merges with another bank are separately insured for at least six (6) months after the merger (January 31, 2013). CDs (time accounts) may be separately insured for longer than six (6) months after a bank merger. The following FDIC rules apply to funds you had on deposit at First Star Bank as of July 31, 2012: CDs (time accounts, including IRAs and ESAs) If the CD has a maturity date after January 31, 2013, the CD will be separately insured, under the FDIC s general deposit insurance rules, from other deposits you have at the Bank until its maturity date. If the CD matured prior to January 31, 2013, and was renewed for the same term and same dollar amount (either with or without accrued interest): Under the FDIC s general deposit insurance rules, the CD will be separately insured from other deposits you have at the Bank, until the first maturity date after January 31, If the CD matured prior to January 31, 2013, and was not renewed or was renewed for a different term or amount: The separate insurance coverage ends on January 31, Starting January 31, 2013, these funds are added to your other non-separately insured deposits at the Bank, and insured under the FDIC general deposit insurance rules. Checking and savings accounts The separate insurance period for funds in checking and savings accounts expires on January 31, These funds will be added to your other non-separately insured deposits at the Bank, and insured under the FDIC general deposit insurance rules. 9

12 A note about... What you need to know... FDIC insurance (continued) Questions about your FDIC insurance Call the FDIC toll-free at (877) ASK-FDIC ( ), Monday through Friday 8:00 AM to 8:00 PM Saturday and Sunday, 9:00 PM to 5:00 PM Eastern Time. Refer to the FDIC website for additional details at Visit your nearest ESSA branch. Call ESSA at (570) during normal business hours. Additional Information Accounts without a balance If you have a FSB checking or savings account without recent activity and which also has a zero balance, your account may be automatically closed at ESSA unless there is a deposit to the account by January 17, If the account is currently combined with other accounts for the purpose of a statement, your combined statement will be discontinued and any statements generated for your other accounts, if applicable, will be sent separately. Privacy Please be assured that we do not sell or share customer information with outside parties who may wish to market products to you. For more information, please: - Go to and click on About Us/Privacy - Visit your nearest branch or call (570) We want you to be protected ESSA is committed to protecting your account identity and account information. For information on fraud prevention, go to and click on About Us/Identity Theft. Use caution if you receive an expressing an urgent need for you to update your account information, activate your online banking account, or verify your identity by clicking on a link. These s may be part of a scam to capture your confidential account information and commit fraud. Please forward these s to ibank@essa SM, and then delete the from your inbox and outbox. 10

13 Accessing your accounts and services In this section, you ll see the many ways you can manage your finances and access your accounts at ESSA. Use your debit card for convenient ATM access to your linked checking, savings, and Money Market accounts. You can also set up online and mobile access with online banking, Bill Pay, and mobile banking, or use online planning tools to help plan your retirement, budgets, and more. With ESSA, you ll also enjoy 24-hour automated service by phone. ESSA branches and electronic banking ESSA Branches Beginning January 21, 2013, you will be able to bank at 26 branches located in Monroe, Northampton, and Lehigh counties. Our in-store branches are open seven days a week with convenient hours. Visit and use the locator to find a branch near you. ESSA ATMs ESSA ATMs provide a convenient way to: Withdraw cash Transfer funds between accounts Retrieve balance information For a complete list of ESSA Bank & Trust branches and ATMs, see page 20. ESSA TeleBank Use the automated ESSA telephone banking service (TeleBank) to: Check your available deposit account balances Review balances on your loans and lines of credit Make loan and line of credit payments Transfer money between accounts ESSA Bill Pay It s easy to stay on top of your finances when you pay your bills online. With ESSA s Bill Pay, you can: Pay any individual or company in the U.S. Make one-time or recurring automatic payments Save checks while reducing the risk of mail fraud ESSA Mobile Banking Enjoy the convenience of banking 24 hours a day, seven days a week on your mobile phone. Now there are two easy ways to access your accounts: via your mobile device s browser-based application or by sending a text message *, whichever you choose. Get free mobile access to your checking account, home equity line, and more. Beginning January 21, 2013, go to on your mobile device or computer to learn more. *Carrier message and data rates may apply. Online statements and check images View all the information you would find on your paper statement without the paper at View, print, or save your statement anytime Securely access your statements for up to sixteen (16) months Need a copy of a check? Log on to ibank@essa SM to view and print scanned images of your paid checks. You ll save time by not having to search for cancelled checks. It s easy, free, and environmentally friendly. Online and mobile banking ESSA s online banking, ibank@essa SM, offers a secure, fast, and easy way to manage your finances anywhere you have internet access. You ll have new choices, new services, and free online tools to help you manage your accounts. Sign up for ibank@essa SM Even if you are not enrolled in FSB online services, starting January 21, 2013, you can enroll in ESSA s online banking service, ibank@essa SM. Simply visit to learn how. 11

14 ESSA checking, savings, cards, and credit accounts (Consumer or Business) Whether you re looking for new ways to manage your money, a secure way to save, or convenient access to credit when you need it, ESSA has an account or service that s right for you. Checking accounts Whether you have basic or complex checking needs, ESSA has a checking account that fits. These accounts offer built-in convenience with access to ESSA ATMs and free enrollment in ibank@essa SM, ESSA s online banking product. Cards Use your new ESSA debit card for convenient access to your accounts. Credit accounts ESSA offers loans and lines of credit with fixed terms and payments to help you plan your budget or variable rate loans that let you take advantage of market opportunities. Savings accounts With your ESSA savings account, you ll have the security you need while earning competitive interest rates. Checking accounts These checking accounts are available to you at ESSA. For detailed information about your checking accounts or to discuss other options, stop by an ESSA branch to speak with a Customer Service Representative or call (800) during normal business hours. ESSA checking accounts provide convenient access 24 hours a day, seven days a week. Account name Basic Checking Description A basic checking account you can open with a low minimum balance of just $100 to avoid a monthly service charge. This account provides unlimited check writing and many additional features. Sign-up for estatements and get the added benefit of free online bill pay when you enroll in ibank@essa SM. Relationship Checking An interest-bearing checking account for customers with higher balances or other ESSA deposit accounts, with added value and money-saving benefits. This account provides easy electronic access, a discounted Safe Deposit Box rental fee, and free financial planning consultation. echecking Our electronic checking account provides you easy access with no minimum balance requirments and free ATM/Debit card transactions, along with convenient electronic statements. ESSA Business Basic Checking This account is for the sole proprietor or small business with limited monthly transaction activity. Maintain a $100 minimum balance to avoid a monthly service charge. Sign-up for estatements and get the added benefit of free online bill pay when you enroll in ibank@essa SM. 12

15 Business Plus Checking This account is an interest-bearing account designed for small business owners. $1,000 minimum daily balance to avoid monthly service charge Generous number of free transactions each month including deposits posted, checks paid, items deposited and ACH transactions posted Business debit card available with no monthly fee Bill Pay monthly fee waived when enrolled in estatements SM at no charge Business Analysis Checking This account is designed for the business that experiences higher transaction volume, maintains a higher checking balance, and utilizes cash management services. No minimum balance requirement Affordable monthly maintenance fee Earnings credit to offset fees Business debit card available with no monthly fee ibank@essa SM at no charge Bill Pay monthly fee waived when enrolled in estatements Cash Management tools include ACH Origination and Remote Deposit Capture NPO/IOLTA Checking This account is designed to meet the needs of non-profit organizations (NPOs) and Interest on Lawyers Trust Accounts (IOLTAs). The IOLTA program supports legal aid, legal education for the public, and other activities that improve the quality of justice. Interest from lawyer trust accounts is pooled to provide civil legal aid to the poor and disadvantaged. No minimum daily balance requirement No monthly maintenance fee Interest earned when daily balance is $1,000 or more Unlimited free transactions each month including deposits posted, checks paid, items deposited and ACH transactions posted ibank@essa SM at no charge Bill Pay monthly fee waived when enrolled in estatements Cash Management tools include ACH Origination and Remote Deposit Capture Overdraft protection at ESSA ESSA s Payment Protection provides a convenient way to avoid the embarrassment of overdrawing your account or having an item returned for insufficient funds. Add Payment Protection to any of your checking accounts by linking them to another checking, savings* or Money Market account.* Funds will automatically be transferred to your checking account when the balance does not cover checks you have written or other items presented for payment on your account (for example, ACH or debit card transactions). We ll do the work, and you ll avoid having your check or electronic transaction returned. Standard insufficient funds/overdraft fees are waived, but a nominal transfer fee will apply. * During any statement cycle, federal regulations restrict you to no more than six (6) withdrawals or transfers to another account of yours or to a third party by means of a preauthorized/automatic transfer, telephone transfer, internet banking transfer, check, draft, debit card, or similar transfer. 13

16 Savings accounts Savings and Money Market products are available to you at ESSA. For detailed information about ESSA savings and Money Market accounts, stop by an ESSA branch and speak with a Customer Service Representative or call (800) during normal business hours. With an ESSA savings or Money Market account, you ll earn competitive rates and have the ability to take advantage of these benefits: Free automatic transfers from ESSA checking account Free access to ibank@essa SM, our online banking product Convenient access to your accounts 24 hours a day, seven days a week by phone, ATM, or online Account name Statement Savings Description Convenience is the key to a Statement Savings account. Access your money 24 hours a day, seven days a week, through ibank@essa SM, TeleBank, or at ATMs. All of your transactions will be reported on your monthly statement. As long as you maintain the minimum daily balance, you earn interest and there is no monthly service charge. Federal regulations limit the number of transfers permitted each month on this account. To encourage children to save, the minimum balance requirement and monthly service charges on this account are waived until the age of 18. Money Markets The ESSA Money Market account allows you to deposit your funds in a federally insured, interestbearing account that offers money market yields. You can earn progressively higher interest rates on higher balances. Whenever your balance reaches the next tier, you will automatically earn the corresponding rate. There are no service charges on this account when you maintain the minimum daily balance requirement. You can make deposits and withdrawals at any time in any amount at any of our convenient branch locations. You also have ATM access to your account, and you can even write checks on your ESSA Money Market account; although federal regulations limit the number of transactions and transfers each month. ESSA Holiday Statement Savings This account automatically transfers a set amount from your ESSA checking, Statement Savings, or Money Market account each week. At the end of the term, the money you ve saved, plus any interest you ve earned, is transferred back into your original deposit account. 14

17 Certificates of Deposit (CDs), retirement accounts and ESAs ESSA offers Certificates of Deposit (CDs) with competitive, fixed interest rates and flexible terms along with the security of being FDICinsured. With a minimum opening deposit, you can lock in a guaranteed fixed rate for the term of your time CD. For current rates, please visit or any branch office. The ESSA Retirement Account should be the foundation of your retirement plan. With the certainty of a fixed rate over your choice of terms and the security of FDIC insurance, no other product provides a more solid base for growth of your financial future. ESSA also offers the ESA, a tax-deferred account with earning and withdrawal free from federal income tax if used for education expenses. Use this FDIC-insured account to pay for expenses such as tuition, room and board fees, books, supplies, and computer equipment at any elementary, high school, or post-secondary school. Contribution limits apply. Certificates of Deposit ESSA offers a wide selection of Certificates of Deposit (CDs) to meet your needs. Certificates Terms from thirty (30) days up to sixty (60) months are available. Jumbo Certificates For investments of $100,000 and over, available in terms from thirty (30) days to five (5) years. IRA/ESA Statement Savings Accounts and Certificates of Deposit IRA/ESA Statement Savings accounts are a trouble-free way to get your retirement savings on the right path and possibly save on taxes. IRA Statement Savings accounts can be opened with as little as $50. IRA/ESA Certificates of Deposit are a low-risk option that can meet your retirement needs. IRA Certificates of Deposit offer terms available from twelve (12) to sixty (60) months and can be opened with as little as $250. ESSA Cards ESSA Debit Cards and ATM Cards ESSA Cards provide you with easy access to your funds. You can get cash and transfer funds at any ATM.* You ll enjoy convenient access to your linked checking, savings, and Money Market accounts. You can use your cards at millions of locations where MasterCard debit cards are accepted, including grocery stores, restaurants, gas stations even for internet and cell phone purchases. *Fees may apply ESSA Gift Cards The perfect gift can be used in the U.S. anywhere MasterCard is accepted. Offered in any whole dollar amount from $25 to $500. Available at selected branch locations. Account protection All debit cards feature built-in fraud protection. Your account is monitored regularly for unusual activity, and expert help is just a phone call away if you have identity theft concerns. 15

18 Consumer credit solutions ESSA offers great solutions for your one-time or flexible financing needs. You can apply online or in person and receive a quick credit decision and quick access to your funds. To apply for any of these credit services go to or visit your local branch. Account name Personal Loans/ Personal Lines of Credit Description Whether it s a vacation, a wedding, or one of life s unexpected emergencies, ESSA Bank & Trust has the loan to help you through. If you need to borrow money for any personal reason, ESSA has unsecured loans available with fixed rates and a variety of terms. Variable-rate personal lines of credit offer the flexibility to write your own loan and borrow the amount you need when you need it. There is no application fee. You can apply for a loan 24 hours a day, seven days a week online at If you have any questions, call or stop in at any of our branches to speak with one of our Customer Service Representatives. Auto Loans ESSA offers financing for both new and used automobiles. If you come in before you start to shop, we can even pre-approve your loan. We offer terms of up to five (5) years for most vehicles. All automobile loans offered by ESSA Bank & Trust have a fixed interest rate. Home Equity Loans An ESSA Home Equity Loan allows you to borrow using your equity as collateral. The maximum amount you can borrow not only depends upon your equity, but we also consider your income and any other debt you may have when determining your borrowing power. The interest rate for a home equity loan is fixed for the term of the loan so your payments will always be the same. Plus, the rate we quote at the time you apply is guaranteed for thirty (30) days, even if rates go higher. Home Equity Lines of Credit Our Home Equity Line of Credit is as easy to use as a checking account! Whenever you need to borrow, you write your own loan simply by writing a check. You ll have continuous access to the available balance in your account, and your balance renews itself as you make payments. Each month, you will receive a detailed statement showing all your account activity. You can choose to extend your payments for a period of years, or make larger-than-minimum payments with no pre-payment penalty. The interest rate on your Home Equity Line of Credit can adjust monthly. 16

19 Mortgages ESSA offers fixed-rate mortgages in terms up to thirty (30) years. Regular monthly or bi-weekly payments are available. Adjustable-rate mortgages offer the predictability of fixed payments during the initial rate-lock period (one, three, five, or seven years) with terms up to thirty (30) years. ESSA offers investment mortgages (both fixed and adjustable rates). Jumbo mortgages are available in most ESSA mortgage types. Terms are limited to a maximum of thirty (30) years for adjustable rates, or twenty-five (25) years for fixed rates. Business credit solutions There are more reasons than ever why ESSA Bank & Trust is the right choice for your business banking needs. You ll find it starts with competitive products, local decision making, quick turnaround and personal attention from experienced people who understand what businesses need. At ESSA, we re committed to helping local businesses grow and prosper. That s why more businesses choose ESSA. Our Commercial Loan Department is ready to assist you with a wide variety of credit solutions. The following information provides an overview of our products. We will be happy to discuss any of our products in greater detail, or custom design a solution to meet your specific needs. Account name Commercial Lines of Credit Description We can arrange a line of credit that is most appropriate to meet the short-term capital require ments of your business. After your line of credit has been established, you can access it to finance inventory or meet seasonal cash flow requirements your business may have. Draw on your credit line whenever you need it and pay interest only on the amount you have borrowed. Commercial Mortgages ESSA is ready to assist you with many types of real estate financing. You can count on us for competitive rates and terms to assist you with financing purchases, construction, remodeling and rehabilitation, and refinancing commercial property. Term Loans At ESSA, we know how important it is for you to take advantage of opportunities as they occur. Whether you are making capital improvements or purchasing equipment for your business, a term loan may provide the correct solution to your longer- term credit needs. We will work with you to arrange for the payment plan and terms that are best for your business. Construction Loans ESSA has funds available to finance the construction of commercial and residential properties to help foster growth. Our Commercial Loan Department is ready to assist area developers and builders with the planning and financing needed to make that next construction project a reality. Letters of Credit A letter of credit from ESSA will provide your business with a responsive, flexible tool for bonding a construction project or a relationship with a supplier. As such, it provides a guarantee of your business s performance under contract. 17

20 Personal financial solutions How ESSA can help In addition to a wide range of checking and savings accounts and free online tools, ESSA and its affiliates offer ways to help you manage and build your assets and achieve your long-term financial goals. For more information, visit or call (570) for an appointment. Full service brokerage and investment management We can help find the right solution for you whether you want professional investment advice and specialist to manage your investment or prefer to make your own investments. Investment planning services Whether your goal is retirement, paying for education expenses, evaluating investments or planning for future generations, an ESSA Investment Services Executive can help you develop a road map and take action, so you feel more confident about your financial picture. Trust and estate services Our Trust Officers help you provide for your heirs, build your legacy, protect your hard-earned assets, and manage taxes while keeping you in control. ESSA Advisory Services (Insurance/Benefits) The experienced team of insurance agents at ESSA Advisory Services can help you find the right insurance for your business or family. You ll be able to compare competitive quotes from multiple insurance companies within minutes and easily purchase new coverage at a price that s right for you. For personal financial solutions, call (570) during normal business hours or visit Retirement services Take advantage of the power of tax-deferred savings with a retirement account. Our retirement specialist can help you set up the plan that is best for you. 18

21 The Right Way to Bank The right way to bank describes what we do every day at ESSA to create value for our shareholders, customers, employees and the community. Commitment to Employees ESSA is committed to providing a rewarding work environment for our employees, helping to create an atmosphere of teamwork focusing on building customer relationships. Commitment to Customers We continually strive to provide financial solutions that work for our customers. Personalized attention to our customers needs, along with product and service offerings designed to fit those needs, are the building blocks of this commitment. Commitment to the Community ESSA Bank & Trust believes in giving back to the community. Employee volunteerism, sponsorships and donations to local non-profit agencies and grants provided by the ESSA Bank & Trust Foundation are just some of the ways we serve the communities in which we work. With a 96-year history of serving the region, ESSA Bank & Trust continues to deliver a level of personal service, attention and professionalism that are the hallmarks of a community bank. We remain committed to the right way to bank. 19

22 ESSA Bank & Trust branch and ATM locations Corporate Center: 200 Palmer St., PO Box L, Stroudsburg, PA GREATER POCONOS Blakeslee* 249 Route 940 Blakeslee Corners Blakeslee, PA Brodheadsville* Route 209 & Lake Mineola Road Brodheadsville, PA Mountainhome* 975 Route 390 Cresco, PA Stroud Township (Weis In-store)* 1070 North Ninth Street Route 611 Stroudsburg, PA Bath 358 South Walnut Street Bath, PA Bethlehem 418 West Broad Street West Side Station Bethlehem, PA Brodheadsville (Weis In-store)* Route 209 Brodheadsville, PA Bushkill* Route Milford Road East Stroudsburg, PA East Stroudsburg* 75 Washington Street East Stroudsburg, PA East Stroudsburg - Eagle Valley (Weis In-store)* Routes 209 & 447 East Stroudsburg, PA Marshalls Creek* 143 Seven Bridges Road Marshalls Creek, PA Mount Pocono (Weis In-store)* Mount Pocono Plaza 601 Route 940, Suite 23 Mount Pocono, PA * Check cashing available over the weekend of January 18, 2013 Stroudsburg* 744 Main Street Stroudsburg, PA Tannersville* Tannersville Plaza Route 611 Tannersville, PA Tannersville (Weis In-store)* Tannersville Plaza Route 611 Tannersville, PA LEHIGH VALLEY Alburtis 11 North Main Street Alburtis, PA Allentown Wabash Street Mountainville Shopping Ctr. Allentown, PA Allentown N. Cedar Crest (Weis In-store)* 1500 North Cedar Crest Boulevard Allentown, PA For hours of operation, please visit Bethlehem Crawford Drive (Weis In-store)* 5580 Crawford Drive Bethlehem, PA Nazareth 14 South Main Street Nazareth, PA New Tripoli 6302 Route 309 New Tripoli, PA Palmer 2415 Park Avenue Easton, PA Pen Argyl (Weis In-store)* 1321-A Blue Valley Drive Pen Argyl, PA Schnecksville (Weis In-store)* 5020 Route 873 Schnecksville, PA Wind Gap 1430 Jacobsburg Road Wind Gap, PA

23 21

24 200 Palmer Street PO Box L Stroudsburg, PA (570)