Request for Proposal (RFP) for Housing and Tenant Software

Transcription

1 Cover Letter, Tribal Housing Authority for the Catawba Indian Nation Request for Proposal (RFP) for Housing and Tenant Software To Whom it May Concern: You are invited to submit a proposal for a much needed Housing and Tenant Database Software for our Housing Department in accordance with the requirements set forth in the attached request for proposal (RFP). The deadline for RFP s is April 30, I anticipate that the provider whose proposal is the best solution for our project will be selected by May 15, We will notify all providers, whether they are disqualified, rejected or unsuccessful although responsive. I will be the single point of contact for all inquiries and correspondences. I thank you for your time and interest in our Corporation. Sincerely, Rebecca LaClaire, Executive Director P: (803) F: (803) [email protected]

2 Contact Information Please direct all submissions, inquiries and correspondence to: Attn: Rebecca LaClaire, Executive Director Phone: (803) My preferred method of contact is via . I will do my best to respond promptly. Delivery Format The Vendors standard proposal format will be acceptable provided that it addresses Section 5 (pricing summary) through Section 11 (References). Please deliver two hard copy proposals to: Attn: Rebecca LaClaire, Executive Director Along with an electronic proposal in PDF format to: [email protected] Critical Dates All of the following dates are target estimates and subject to change. Proposals will be accepted until April 30, 2015 at 4pm EST. Proposals will be reviewed on May 11, 2015 by the ISWA Board of Directors. Contract will be awarded by May 15, General Background Information is a Tribally Designated Housing Entity under the federally recognized Catawba Indian Nation in Rock Hill, SC. operates under NAHASDA and HUD funding, and manages a combination 200 low-rent and lease-to-own dwellings on the trust lands of the Catawba Indian Nation. uses Quickbooks Accounting Software.

3 Cost Estimate Summary Summary Categories Non-Recurring Costs Annual Recurring Cost Recommended Hardware Recommended Software Data Conversion Cost Installation Training Customization Documentation License/Support Forms Other Total Cost Estimate: Background/Experience 1. Vendor should include a detailed resume 2. Vendor should specify number of years of experience working with Indian Housing Authorities 3. Vendor should identify how many Native American clients they currently have using the proposed software. 4. Vendor must be experienced in the following areas: a. Native American housing management b. Low rent programs c. Mutual help programs d. NAHASDA regulations e. Financial management of Monthly Equity Payment Amounts (MEPA) f. Tax credit projects and processing of Tenant Income Certification forms

4 Software Features Please describe your software solution to the following elements: 1. Tenant Management 2. Unit/Property Mangement 3. Tenant Accounting to work with Quickbooks 4. Program Management 5. Financial interfaces 6. Tenant Correspondence 7. System Reporting including exporting data 8. Work orders 9. Inventory 10. Other Vendor Features Hardware and System Software Considerations 1. Please list all hardware requirements 2. Please list any optional hardware components 3. Please list all System Software requirements for the proposed system Implementation Implementation should include: Pre-implementation analysis Pre-implementation data conversion and importing where possible Implementation Staff training Fee accounting services where necessary System should be installed in a rapid fashion with little modifications to the base system. Please describe the typical project implementation length and main processes.

5 On-going Professional Services and Support It is the goal of to be as self-sufficient as possible in the operation of the software. Please describe the typical on-going Professional service requirements necessary to maintain your database software. Please describe the need for, if any, additional fees to operate the software properly monthly and yearly. References Bids should include a minimum of three (3) Native American Housing Authorities to serve as references. Conclusion Please submit your proposal to, Attn: Rebecca LaClaire, Executive Director. All Proposals must be submitted no later than 4:00pm EST April 30, reserves the right to reject any or all proposals. ISWA Development Corporation is looking for responsible and responsive proposals. I thank you for your time and interest in the RFP. We look forward to hearing from you.