From The President & CEO

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1 A ltt f Og Rgil Micl Ct mply, phyici vlut.mc.g Dcmb 2011 Fm Th Pit & CEO Th y 2011 I 2012, ill tt kig chllgig u vii ttgy f th futu, hitic y f fiig ht xt f Og Og Rgil. Rgil. W ill mk cct Implmtig th fft t ivlv cmmuict Elctic ith th hpitl fmily h Hlth Rc plig, implmtig Sytm, cmpltig hcig vic, Sctt Btuli th ctucti f c ll mv f Pit & th hpitl chiv u gl tgth. CEO fly mvig ptit fm Hv ful hliy th A Hill Ht I ih yu Cmpu Augut 5 Expctti: pcful, hppy hug vt tht ill hlthy N Y! Excllc v fgt. W hul ll b pu. Bt, Piity: Cgtulti t vy f ll tht ccmplih thi y tm. Ou fft hv tuch th liv f thu f ptit pitivly impct hlthc thughut u ti gi. Qulity Sctt Btuli Pit & CEO Sfty My Succ Sfty My t Og Rgil h pv t b vy ifmtiv hlpful f th ti gizti t fcu hc ptit, viit tff fty. Ech My, tm cmpi f Og Rgil l viit ifft uit t cliicl vimtl fty. Th tm u tiz tl, btt k tc, t mk mt ch uit. All fiig th h ith th mgmt f tht pticul uit. At th f th y, th fiig ummiz mil i t c th gizti tht ll mply c l fm tht y ctivity. Yu upvi ill tify yu h yu uit i chul t b. F m ifmti thi iititiv, pl ctct Accitti Rgulty Cmplic Mg, F Ckli, t [email protected]. -1- Og Rgil Rciv Cmmitmt T Cmmuity A Fm L t R: Og Rgil Mktig Public Rlti Excutiv Dict, Rb L; Og Rgil Pit CEO, Sctt Btuli; Pit f th Cmmuity Futi f Og Sulliv B f Dict, Gl N. Jcbitz; Cmmuity Futi f Og Sulliv Excutiv Dict, K VHut Migu Og Rgil Micl Ct Futi Chim f th B f Tut, Pul Hlp. Og Rgil ctly cgiz ith th fit ul 2011 Dvi T. Cck A f Cmmitmt t Cmmuity by th Cmmuity Futi f Og Sulliv Cuti f builig th hpitl. With th, th Cmmuity Futi h Og Rgil B f Dict, Futi B f Tut, Micl Stff, Vlut Emply f thi tmiti, lhip tcity i f th mt chllgig cmic vimt t mbk uch cugu mbitiu pjct. Th Cmmuity Futi l pplu th, lg mll, h tpp up i multitu f y t uccfully chiv $21 milli cpitl cmpig f th ctucti f th Og Rgil th lgt cpitl cmpig i th hpitl hity.

2 Futi Ccti Dcmb 2011 Upt F u ti Philthpic Sit Dt Ty A Gm T Pitic Uit Og Rgil Pitic Uit giv tu tv f ty fm m f th Hpitl yugt philthpit. Sit Nicl Vicky Pcht ipi t hlp chil i th hpitl ft lig thi l iblig p y f cc bf thy b. Th iblig, ith th hlp f thi mth, Shi A Pcht, giz fui hlth fi i cllbti ith Mt Pi f Succ Mtil At i Ctl Vlly. Th vt ftu l by lcl fm, til, tut, cft c h. Thi fft i ly $2,000 u f th puch f ty, bk vi gm. Th gi gciuly ccpt by Pitic Nuig Dict, Ncy Mtl. F m ifmti, pl ctct Og Rgil Micl Ct Futi Pit, Chiti Mi, t [email protected]. Fm L t R: Sit Nicl Vicky Pcht pt Xbx 360 buc f ty t Pitic Nuig Dict, Ncy Mtl. G N! Th Emply Cpitl Cmpig H Sup $1,000,000! Pt I Excllc Th Gtful Ptit Pgm t Og Rgil ct t ll ptit th pptuity t h thi ppciti, hth ith f pi by mkig ti, f th c uppt thy civ by tff vlut uig thi hpitl ty. Th Gtful Ptit Pgm ctly cgiz th fllig mply: Mth Blzi Db Blt My Btbyl Ty Cmch Gi Chii Mli Dick Gli Elzy Juli Figu Alici Gimli Cmll Hlp Lyi Hpki Sy Jkubik Dbbi Jig Chi Jh Dbbi Kippl Cc C Exp Lb MRI Cc C MRI Cc C M Sugy Exp Lb Ptit Acc Iptit Rhb Exp Lb Bt Ct Bt Ct M Sugy Cc C Rfki Kik Li L Li Lubuy Kthy Mtiz Jy O Mlly Puli Pt Chiti Py J Plbg Li R Klly Rth S Sgt Ncy Spllm Hl Wlt Cly W Exp Lb Exp Lb Ptit Acc MRI Cc C Cc C Cc C Cc C M Sugy Cc C Cc C Exp Lb Cc C MRI F m ifmti th Gtful Ptit Pgm, pl ctct Og Rgil Futi Pit, Chiti Mi, t [email protected]. -2-

3 Ccti Dcmb 2011 Lig Th Wy F Ckli, RN, CMS, CPHQ h b pmt t Mg f Accitti Cliicl Cmplic. F pviuly Qulity Cliicl Pjct Cit Mg f Ptit Avccy Gut Svic. Pi t jiig Og Rgil, hi piti t Nt Micl Ct i Nt, N Jy iclu Stff RN, Amiittiv Shift Supvi Mg f th Micl Sugicl Tlmty Nuig Uit. F civ hi Acit g i Appli Scic hi Nuig g fm Og Cuty Cmmuity Cllg. H i cutly tuyig t civ hi Bchl f Scic g i Nuig. F c b ch t [email protected]. My Ell Citt, RN, MS, CPHQ h ccpt th piti f Dict f Qulity Suppt Svic. My Ell cm t Og Rgil fm Elli Mici i Schcty, N Yk, h h pviuly hl th piti f Dict f Qulity Svic/Rik/Ptit Sfty Offic. My Ell civ h Mt g i Hlth Amiitti fm N Schl Uivity i N Yk i Ctifi Pfil i Hlthc Qulity. My Ell c b ch t [email protected]. Tih M h ccpt th piti f Dict f Auit & Cmplic Alytic f th Gt Hu Vlly Hlth Sytm. Tih bg h tu t Og Rgil i 1988 t A Hill Dt Opt. I h piti,tih ill pvi ytm-i lhip lt t ggiv lytic iititiv pt by th Offic f Ipct Gl (OIG) Offic f Mici Ipct Gl (OMIG). Tih ill plit h tim bt th Og Rgil Ctkill Rgil Cmpu. Sh i cutly puuig h Bchl g i Hlthc Amiitti. Tih c b ch t [email protected]. K Sivig i th Dict f Auit & Cmplic f th Gt Hu Vlly Hlth Sytm. K tt kig f Og Rgil i 2009 Dict f Itl Auit. Sh h xtiv uit cmplic xpic ill b th it Cmplic Offic f Ctkill Rgil Micl Ct. Aitilly, h ill pvi ytm-i lhip umb f Auit Cmplic iititiv ill ivi h tim bt Ctkill Rgil Og Rgil. K civ h Bchl g i Nuig t th Stt Uivity f N Yk t N Pltz, h Mt g i Nuig fm Pc Uivity h MBA fm Mit Cllg. Sh i l ctifi i Cmplic by th Hlth C Cmplic Aciti. K c b ch t , x2105 [email protected]. Wlcm N Emply Li Auj Rbt Bill Cythi Cgl Hmilt Cifut Cythi Cmbt-Dvi Aly Culppp Ell Em Ly Fm Dill Hich Sim Jm Dill Km Nicl Lu Li Mi Dbh Mt-Mc Athy Mll Miily Mc-Cuz Olg Muzyk Jh O Bi Sh P Kthi VHut J-Pul Vllt h b pmt t Dict f Sttgic Plig. J-Pul ji Og Rgil i 2006 h um vll pibility f th Ctifict f N (CON) pc ply ky l i plig bui vlpmt. Rctly, h v th DOH ipcti pc f th hpitl. J-Pul v plig uc t puct li l t bth Og Rgil Ctkill Rgil. I hi l, J-Pul ill ctiu th ctiviti hil l vig gt itig ithi th gizti pviig itil uppt f ttgic plig pc. H hl Bchl g i Hity fm St. Bvtu Uivity Mt g i Ittil Rlti fm Th Schl f Ittil Svic t Amic Uivity. J-Pul c b ch t [email protected]. Cgtulti Th Og Rgil Cic Rhbilitti Pgm chiv ctificti fm th Amic Aciti f Civcul Pulmy Rhbilitti (AACVPR) cgiz f it cmmitmt t impvig th qulity f lif f u ptit by hcig t f c. Og Rgil Cic Rhbilitti Pgm h miti ctificti ic Th pgm i ig t hlp ptit igifictly uc thi ik cuc f ht i by hlpig t t thi hlth ll big. F m ifmti, pl ctct Dict f Cilgy Svic, Mli Lil, t [email protected]. Fm L t R: Dict, Cilgy Svic, Mli Lil; Cic Rhb RN, Li Kpp; Cic Rhb Exci Phyilgit, K Hvy-Ch; Micl Dict Cic Rhb, D. Bi V. Sch

4 Ccti Dcmb 2011 A Wm Wlcm Gut Svic Rpttiv St Th Stg F A Excllt Expic Thy y yu ly gt chc t mk gt fit impi. Th Gut Svic Tm t Og Rgil civ thi pptuity cutl tim ch y! A f th hpitl t vic, th ftli f ptit viit, u Gut Svic Rpttiv pvi ptit viit m lcm up tig th lbby f th Mi Cmpu. Thy hlp gut ch thi titi y quti thy hv but th Micl Ct. Thi gl i t pvi uttig vic. O ily bi, Gut Svic Rpttiv tk t kp pc ith high m xc ptit viit xpctti ith pitiv upbt ttitu. Th bility t multi-tk, py cl ttti t til pblm lv l cm ith th jb, it til tht Gut Svic Rpttiv hv kill t tht ffctivly ccmmt thi cutm. Thi lm f pibiliti xt by tht f typicl ccig vic pcificlly by itig th ith pcil cmftig ptit thi fmili uig ifficult tim. Thy l ly t imp. Th Gut Svic Dptmt h gt tm ymic. W hv ful y f pliti g t it y i, i L Gut Svic Rpttiv, Kthy Fyl. W cmplmt ch th tgth iiviully, ch hv u pcil gift ft. W h t v u cmmuity ith pivcy, igity, pct cmpi. W hppy tm fi tht mil ctgiu! Th Dptmt i v by Dict f th Vlut Ruc Dptmt, Dbbi Lik, l h tm f ict vlut h tg t th ft lbby. My hv y f xpic gtig viit thy v t th ft cpti k t th fm Ht A Hill Cmpu. Thi h ll f th mth uccful mg f th Vlut Ruc Gut Svic Dptmt. B th gl f pviig xcllt cutm vic ctig gt fit impi up tig th hpitl, u tm i vy qulifi t ly th guk f pitiv xpic t Og Rgil, Dbbi i. F m ifmti Gut Svic, pl ctct L Gut Svic Rpttiv, Kthy Fyl, t [email protected]. Fm L t R, bck : Og Rgil Gut Svic Rpttiv Jif T, Ji Hi, Philip Dl Juy Wight. Ft : L Gut Svic Rpttiv, Kthy Fyl Dict f th Vlut Ruc Dptmt, Dbbi Lik. Fm L t R: Dict f th Vlut Ruc Dptmt, Dbbi Lik; Og Rgil Gut Svic Vlut Cl Btt; Cml Bii; D Btt; Hitt Clk; Py Dlt; Lui T Cit f th Vlut Ruc Dptmt, Lu Stlligf. Sittig Shy Cl, Dvi Di, Ti Ailig Liz Lit. All Tgth N Og Rgil Hlth Ifmti Mgmt (HIM) Dptmt clbt Ntil HIM Wk (Nvmb 6 13, 2011) i vy clv y thi y. Th Dptmt ci t tk pt i ctivity t gg ll f it mply, m fm th fm A Hill Cmpu th fm th fm Ht Cmpu. A tt bg ith th mtt All Tgth t Lt ig by HIM mply My Mlm. All Dptmt mply th k t gu h my titch u t th mtt. Th i, Klly Wlh, th tt bg th g piz. F m ifmti, pl ctct Hlth Ifmti Mgmt Cig Mg, Juy W, t [email protected] Th Hlth Ifmti Mgmt Dptmt. Th All Tgth t Lt tt bg.

5 Ccti 8B WEDN ESDAY, NO VEMBER 16, 2011 TIMES HE IN THE NEWS Dcmb 2011 RALD-RECO RD Th Dcmb 2011 iu f Th Bui Vipit pvi ummy f th pt by th Og Chmb f Cmmc t thi Aul Mtig A Rcpti. Og Rgil Micl Ct th cipit f thi Pit A Pit CEO, Sctt Btuli, ccpt th th Hpitl bhlf. N ic Og R t, lcti f gil C ulig TOWN OF WA h b LLKILL D. C l Ru ppit hvil ict il, m h t Rgil lth vic t f bpblm il mt Culi O h l g Svic g tc- ll cc l-hlth ct t, u bu hi 11 R i ch vic pblm. Th t ubth T 0 Cytl Ru f Ru cupl vilbl f i py ill v Wllkill. iviul fm Og l, ili. l fuc Rgil Ttm, Culi ti f t i pv pfi l i by g Svic Rgil l Og pctiti l pychitit lic, u bhvi iptit cl k. l Svic iicl cil t it mi hlth uit hiv iclu p c 707 E. M cmpu, viul, f ychitic vlu mpi m th T St. i gup th ily cupl ti; ii f Wl thp py; m lkill. H h m y; mt; c icti th i y x ig; c i itvti mgpic 12 th hl i plig mgmt; t plth /ll tmt ty -c iu- Ru ich g pl cvy plig ptm fmly i ig. Og ct ; tfi N t f pychity f th vic Rgil Cu th Div t M lig St i th i My- vilbl fm Bx. i Micl C 9.m.-6 Fiy, Og p. Stuy m. 9.m.-1. vic Rgil Cu p.m. k Evig hu v lig S uig th ult chil, mt l ff by l l ly. ppitult ith ct, F m bhv ifm viit ti, c. ll mc.g. 85 Th Nvmb 16, 2011 iu f th Tim Hl-Rc ftu ticl but D. Cl Ru ppitmt th Dict f Bhvil Hlth Svic Og Rgil Culig Svic lcti t 110 Cytl Ru R. Og Rgil pthip ith Mbil Lif Suppt Svic f th Ty f Tt pgm ftu i th Nvmb 23, 2011 iu f th Gh Ipt. GHVHS Appit Riccii T B Of Dict Jcquli Riccii h b ppit t th Gt Hu Vlly Hlth Sytm (GHVHS) B f Dict. Th GHVHS i cutly th ctiv pt cmpy f Ctkill Rgil Micl Ct Og Rgil Micl Ct. Th GHVHS i ict t vlpig pcilty vic, micl pgm hlthc vic t mmb hpitl, tht ll it t mi cl t hm t civ qulity hlthc. Jcquli h b mmb f th CRMC B f Dict ic 2007, i th Mgig Pt ith Riccii & J, LLP, l fim b i Mticll, N Yk. Sh l v Atty f th T f Bthl Plig B Zig B f Appl. Jcquli i cutly Chi f Ctkill Rgil B f Dict Auit, Cmplic Gvc Cmmitt it Excutiv Cmmitt. Sh i mmb f Ctkill Rgil Ethic Cmmitt, v th Diput Rluti Ct B f Dict, th Sulliv Cuty B Aciti B f Dict i mmb fm pit f th Wm B Aciti f Og Sulliv Cuti. Aitilly, Jcquli i mmb f th Wm B Aciti f th Stt f N Yk th Mticll Rty Club. I iti t h l g, h hl Mt g i Hpitl Amiitti. F m ifmti but th GHVHS, viit.mc.g/ghvh. -5-

6 Ccti Dcmb 2011 Light! Cm! Dc! Pik Glv Og Rgil mply bt cc uviv gth i viu lcti c uti f th Pik Glv Dc vi. Th Pik Glv Dc i it t p i 2009 h Pvic St. Vict Micl Ct i Ptl, Og, ci t vi vil my hpitl c th ti puc thi cutm c vi. Du pivtly hl mufctu itibut f micl uppli, uppli f th bt Pik Glv Dc vi.th iig vi civ $10,000 ti t ch Og Rgil pucti f th vi ggig y t h cmmitmt, h p th i h b uc f thi y ctt, th vi ill b Sty tu! -6-

7 Ccti v Vi Pucti i th Mkig thughut th Hpitl Mi Cmpu Pvili t pfm chgph th but bt cc pvti. Th Dc igit i mply cig ith pik xm glv. Sic th, th i h g u t th lg itt i th vi, Mli Iuti, Ic., th ti lgt fmu Gti Pik xm glv, ci t ht cmptiti t fi th bt cc chity. tmk cllbti mgt Hpitl tff. Althugh th li b tg ct f th 2012 ctt, c th fil vi i cmplt. -7- Dcmb 2011

8 Ccti Dcmb 2011 Vt Dy Clbti H Emply A Ptit O Nvmb 11, Og Rgil Emply f Chic Cmmitt p Vt Dy Clbti hig th m m f th Uit Stt Am Svic, icluig ptit mply. Pictu fm L t R: Dict f Hum Ruc, Su Hitz; Dict f th Vlut Ruc Dptmt, Dbbi Lik, Vlut, E Epti; IT Acilly Alyt, Bb Vgt (Nvy) Bilgy Micl Supvi, Rlph Gb (Amy Rvit), uu th Am Svic Flg. Sht mg plc flg pt iply t th Hpitl Mi Cmpu Pvili. Cmmitt mmb v ck cff, m ptit, h l Vt, pticipt i th clbti. F m ifmti mply ctiviti, pl ctct Hum Ruc Cit, Ty Fit, t [email protected]. Aul Bfit Fi Off Emply Ictiv Fm L t R: Wk Cmpti Cit, My J Lvi; Abc Mgmt Cit, Kthl Pgi; Bfit Spcilit, Al Stck Dict f Bfit, Chiti Ght, p ith Elvi t th 2011 Bfit Fi lct t th Hpitl Mi Cmpu. Thi y thm th 50! Fm L t R: Mg f th Og Rgil Duklm Dibt Ct, Shlly DH, uct Ptit Acc Rcptiit, Li Luby, Dibt pvti pp utiti Dcmb 2, t th 2011 Bfit Fi lct t th Pvili. -8-

9 Ccti Dcmb 2011 Ft F Fiy I fft t pmt hlthi f chic, th Nutiti F Svic Dptmt ff ft-f l-ft f lcti Fiy. Tht m chick ig, chick fig fch fi! A vity f l t c l b fu i th cfti ily bi. If yu hv hlthy i f futh ifmti but Ft F Fiy, pl ctct Dict f Nutiti F Svic, Ncy Tik, t [email protected]. Vlu Dl Vlu Dl, l ct f itm, vilbl f $1.25 l i th cfti. Th itm iclu t ch cck, hlf gill chick bt p, Rigti pt ith Mi uc, mii-mtbll ich mci ch. F m ifmti, pl ctct Dict f Nutiti F Svic, Ncy Tik, t [email protected]. Gift C N Avilbl F Cfti A Cfé Di yu k yu c puch gift c f littl $5.00 f c-k, fi fmily mmb? C vilbl f puch t git i th Mi Cmpu Cfti t th Pvili Cytl Cf. Applyig F A Itl Jb? Th Hum Ruc Dptmt h ituc ft tl t impv th hiig xpic f mg pplict c th Gt Hu Vlly Hlth Sytm. A Wb-b ytm h plc th l pplicti ytm. F m ifmti, viit Oc t th it, yu ill b k t lg i ith u ID p. Yu lgi m i th ight igit mply ID umb fu th bck f yu ID bg. Th lt ight umb pit th bck f th ID bg mut b u i t cc th it. If th ID umb i l th ight igit, lig z ill t b t mk ight igit. Pl t: th viitig th it f th fit tim, hul click Rtiv P fll th pmpt itucti. F m ifmti, pl ctct Dict f Tlt Acquiiti, Sctt Cltu, [email protected]. -9-

10 Ccti Dcmb 2011 N Bullti Eucti ic Gt Am Fi D Emply Smkut O Nvm b 10, P tit Acc Li Bi ut Rp tt, icu pti ttiv MBA ith f, Wl U b t i ig h iv Kim LM tg. W ity Fil Rp l Uiv ttiv vl c llg p ity mg t t O Aul E ucti g Rgi Fi. l mic f th Gt A y th, 17 Rpity O Nvmb Rgil g t, O t, u Thpi Smk il Bl G t A y t L i p Svic ct f R ici,, Di Slp M My B f t C L Th ith Su Svic t p t, t pvi Fk Slv ti Ct C R W O ti. Th f th P kig C m S Mi ti t t th ifm h ictu tti Pvili. P ifmti th t mpu lcci, Hpitl C ill Bt D, k W ic ti i F Sv m ifm ct f F. ti fm ctct Di civig i kig, pl m Slp it u q h Ct f h t T ic Sv Rpity lvt, t S k F, flvt Attti All Emply Du t high umb f pk cll t th tlph umb, tlcmmuicti chg th umb f 3 Et (ICU) t Pl mk t f thi chg xti 3333 i lg i vic

11 Ccti Dcmb 2011 A N Vificti F W Pl 2 Fm vify y u u th i t yu ill tht pp civ y y, pl u u py t ctct J W2 fm i Ju tub t jl if Al If, i H c.g um R chg uc p, ibl.! Wy T G Fmiliiz Yulf With Th Emgcy O p ti Pl Di yu k tht y J it Cmmii uvy cul k yu h t lct th Hpitl Emgcy Op ti Pl? Th pl c b lc t th Hpitl it t by clickig th Plicy Pcu lik th by chig f plicy lkig u Hp itl-wi, th Evimt f C, th Emgcy M gmt cllig t Em gcy Opti Pl # McE Ptick Mitchll lf McE h K k t f th vic W cipi c th F S ll, Att ick Mitch fmc Pt F P b th J f g i ti p Outt Dily O. Thi th A f t Cc Dptm iitt Svic F Am f c Nutiti h lt y th H k. Khl t i giv b f Gt N Y h thi it Aciti t p thi h Ptick hl i i l p, y ifmti cm vic, S m 6. F & F i it mc.g. t u Octb N k@ t f ti c i D t 3 c 0 ct k, t Ncy Ti Khlf Ry? i i it Cmm p J u Y A i P ibility i m m C Jit Rp y I Ev

12 Ccti Dcmb 2011 Sv Th Dt Bl Div 2012 Glf Clic Wy, Juy 4, m. t 2 p.m. Pl t hl bl pltlt. D bu ill b lct uti f th Mi Hpitl Etc. My, Ju 25, 2012 Shtgu tt 10:00.m. Glf Club t Mi Rig Flkik Ett & Cuty Club Dm D Cm Tu Gl Stuy, Ju 2, 2012, 6:00 p.m. Og Rgil Micl Ct Evt L. F m ifmti, pl ctct Og Rgil Micl Ct Futi Pit, Chiti Mi, t [email protected]. Aul Hliy Fi Th Og Rgil Micl Ct Auxiliy ht it Aul Hliy Fi Nvmb 11. Pictu fm L t R: Auxiliy Mmb A Mt; Mi Btt; Li Bth; Rchl Riv Cthi Suhlz. Hppy Hliy! Th ft lbby t th Mi Cmpu f Og Rgil Micl Ct i flk by hliy cti t hlp lcm viit ptit