Annexure-A (Qualifications & Job Description with Roles & Responsibilities) Job Description

Size: px
Start display at page:

Download "Annexure-A (Qualifications & Job Description with Roles & Responsibilities) Job Description"

Transcription

1 Annexure-A (Qualifications & Job Description with Roles & Responsibilities) Job Description Position / Designation Program Manager Level / Rank Principal Consultant Educational Qualifications Experience Requirements BE / BTech / ME / MTech preferably in Information Technology / Computer Science / Electrical Engineering / Electronics and Communication Engineering or related discipline; OR Any Masters Degree with PMP, Prince 2 or equivalent Project Management certification. Minimum 11 years of total IT experience of which, at least 5 years must be Project Management experience in executing large software and / or IT system project is mandatory; Must have experience in at least three large-scale software development, Customisation and implementation projects with multiple phases, multiple locations and multiple versions of application; Experience in full life cycle implementation (SDLC) projects with experience in successful implementation of at least one IT services project for a government department or a PSU is highly desirable; Candidate should be adept in dealing with both business and technology requirements and should have experience in cultural and change management; Expertise in Business Requirements Analysis, Process Re-engineering, IT Operations Management, SLA Monitoring, Vendor Management, Issue Resolution, Change Management and Field Operations Management is a must; Page 1 of 10

2 Prior experience in healthcare and Hospital Information Systems (HIS) is desirable. Other The candidate must have strong technical and project management skills; Must be results-oriented, energetic and be willing to learn as well as take on responsibilities in a dynamic and service-oriented environment; Candidate must have strong written and oral communications skills. Roles & Responsibilities Take ownership of the prestigious HIS project and drive it to successful completion; Will be responsible for leading end-to-end initiatives in a vendor driven environment involving the implementation of HIS solution on a cloud computing infrastructure; Validate and evolve project scope, strategy and set priorities to meet project objectives on time; Carry out various Project Management tasks such as project planning, team building, task allocation, monitoring and reporting, project risk management, etc.; Manage all key stakeholder interactions, manage their expectations, present available options, recommend selection from the available options and provide timely updates; Ensure project compliance and/or alignment with relevant standards, guidelines and recommended practices; Actively participate and follow up in project-related tasks so that project goals and schedules are effectively met; Manage procurement, authorize payments and address technocommercial issues as may be necessary; Support development of capacities and people management; Provide guidance and clarifications to the selected IA; Address matters related to performance/service levels, acceptance, etc.; Provide support to the Hospitals and its field units in their discussions with the selected IA; Provide support to HSHRC and the selected IA in the change management initiatives and training programs ; Support health department in acceptance testing and certification. Page 2 of 10

3 Job Description Position / Designation Database Analyst Level / Rank Senior Consultant Requirements Bachelors / Masters degree in Information Technology / Computer Science / Computer Science Engineering / Educational Qualifications Computer Applications or related discipline; OR Any Bachelors / Masters Degree / PG Diploma with relevant industry certifications. Experience Minimum 7 years of total IT experience of which, at least 4 years should as a database designer / database analyst working on production databases; Must have the ability to automate database management, data management, and administration activities through shell scripts / SQL scripts / other programs or tools; Experience in database clustering, replication technologies, performance tuning, backup and recovery tools, etc., is highly desirable. Other The candidate must be results-oriented, energetic and be willing to learn new technologies and tools; as well as take on responsibilities in a dynamic and serviceoriented environment. Must be able to work as an individual contributor. Roles & Responsibilities Take ownership of production databases, database administration and data management; Understand the data models and be able to review build up on existing models to cater to evolving requirements; Take charge of all data import / export / migration requirements related to production data / database operations including data transformations required when importing data from legacy databases; Monitor and drive as needed, development of data import / export / migration and database monitoring / operations automation tools; Page 3 of 10

4 Undertake timely database / query performance analysis and tuning; as well as suggest improvements for query performance and monitor their implementation with help of vendor teams; Ensure adequate database security measures are taken for protection of PII, PHI and sensitive data; Ensure compliance with data standards for heath care and inter-operability; Periodic inspection of back-ups, storage, DMS, and other systems. Page 4 of 10

5 Job Description Position / Designation Software Architect Level / Rank Senior Consultant Requirements BE / BTech / ME / MTech in Information Technology / Computer Science / Computer Science Engineering or related Educational Qualifications discipline; OR Any Bachelors / Masters Degree with design and implementation experience of a large scale, complex end to end, enterprise class IT solution. Experience Minimum 7 years of total IT experience of which, at least 4 years must be in software design and architecture roles using multiple technologies; Experience in implementation of HIS systems will be a plus; Exposure to egovernance related standards and healthcare domain is highly desirable. Other The candidate must have strong handson technical skills. Must be results oriented, energetic and be willing to learn new technologies as well as take on responsibilities in a dynamic and service-oriented environment. Must be able to work as an individual contributor. Roles & Responsibilities Support conceptualization and provide technical inputs in relation to software architecture and design of the HIS solution; Support preparation and validation of the User Requirements, and other artifacts related to the software solution ; Review and validate the selection, use and management of technologies, components and products components that are used during development as well as deployment; Actively participate in technical reviews especially those pertaining (but not limited) to design and architecture; Monitor the implementation of technical design in conformity with the finalized set of processes and its constant evolution/simpification; Assist technology migrations and integration of legacy applications; Page 5 of 10

6 Conduct proactive product and technology research in emerging areas to assess their suitability for its deployment and evolution of the solution; Prepare the project teams for early and smooth adoption of new technologies and products either through direct induction or training organized through vendors; Assist in data migration and validation; Validate and facilitate acceptance of technical deliverables; Resolution of user requirements design and related technical issues; Address matters related to performance/service levels, acceptance, etc.; Support procurement, authorize payments and techno-commercial issues as may be necessary from a technical perspective; Ensure HIS solution design complies with inter-operability requirements, heath care standards to ensure long-term vision of integrated service delivery; Review the technical documentation provided by the selected IA and ensuring that it conforms to the standards; Support health department in acceptance testing and certification; Validation and approval of configuration and monitoring parameters. Job Description Position / Designation Assistant Manager (IT) Level / Rank Senior Consultant Educational Qualifications Requirements BE / BTech / ME / MTech in Information Technology / Computer Science / Computer Science Engineering or related discipline; OR Any Bachelors / Masters Degree with suitable Systems/Network experience Experience Minimum 7 years of total system administration / network administration of which about 4 years must be in a formal Production Operations environment of a large IT project; Should have substantive involvement in handling at least two mid-sized IT Infrastructure projects OR one project that has similarities in the size and complexity of the HIS environment; Page 6 of 10

7 Managing and monitoring performance and service levels driven enterprise class IT infrastructure is essential; Knowledge/experience of virtualization and cloud computing is highly desirable and would be given preference. To assist the Department on all technological issues related to establishment, management, performance, security and oversight of the core infrastructure, including the data center, Wide and Local Area Networks, field offices and hand-held equipment; The proposed IT Infrastructure involves the deployment on a cloud computing platform. Other The candidate must have strong hands-on technical skills. Must be results oriented, energetic and be willing to learn new technologies as well as take on responsibilities in a dynamic and serviceoriented environment. Roles & Responsibilities Take responsibility for all IT infrastructure and assets under the HIS Project and other department project which may be integrated with HIS; Provide the necessary oversight to ensure sustainable enterprise class services for the IT infrastructure and operations management including security administration; Support Install / configure / administer / tune / manage Application Servers, Data Base Servers and other packaged / application software components either on physical servers or create corresponding VM images as may be necessary; Review operational environment support (including anti-virus) on end-point systems; Control and support the development / integration environment for vendor development teams with clear demarcation of development, staging and production environments, to the best extent feasible ; Manage the source code repositories; Monitor the systems and take necessary steps to ensure both peak Page 7 of 10

8 availability and performance. Oversee help desk and support requirements for various classes of stakeholders; Carry out Capacity Planning and monitoring of shared services, IT infrastructure, and ensure its timely availability and effective utilization. Assign work and manage team; Coordination with various entities/agencies including vendors and project partners; Issue Resolution; Support procurement, authorize payments and address technocommercial issues; Inspection of the entire infrastructure (UPS, switches, Server, other facility requirements etc.) provided by the IA and provide reports for corrective actions wherever gaps are observed; Physical monitoring of data centers in Hospitals and report to department. Job Description Position / Designation Domain Expert Healthcare/ Implementation Specialist Level / Rank Consultant Educational Qualifications Requirements MBBS/BDS/AYUSH/BPT with Masters in Hospital Management/ Hospital Administration Experience Minimum 4 years of total experience of which, at least 3 years must be in implementation of Hospital Information System (HIS) in Hospitals or Healthcare Organization. Experience in full life cycle implementation (SDLC) of at least three HIS implementation projects in multispecialty Hospitals. Project Management experience in implementing HIS projects is mandatory Page 8 of 10

9 Expertise in gathering software Requirements, Gap-study analysis, Work flow studies, Project Documentation, End to end functional testing of the application, HIS application training to end users (Hospital staff), Data gathering and application configuration is mandatory. Must have experience in providing application support to users in parallel-run, go-live and support phase of implementation. Other The candidate must have knowledge of HL7, ICD-10 and other EHR standards, strong technical and project management skills; Must be results-oriented, energetic and be willing to learn as well as take on responsibilities in a dynamic and service-oriented environment; Candidate must have strong written and oral communications skills. Roles & Responsibilities Ensuring documentation of the existing hospital work-flows & application work-flows by the vendor Gap study analysis for software requirements. Interacting with the vendor for finalization of software requirements as per the department work-flows. Validation of the Scope & Software requirement specification of the hospital information systems solutions prepared by the vendor. Actively participate in providing functional inputs for software development. Functional testing of the software to ensure all business needs are met by the application Monitor the application user training provided by vendor resources Page 9 of 10

10 to doctors, technicians, nurses and front-office staff on software modules. Data gathering, configuration as per user requirements. Validation of the documentation of user manuals, quick reference guide and other training material. Providing support on application to users in parallel run, go-live and support phase of implementation. Ensure prompt delivery of application training to end users by vendor resources and necessary follow up; Support development of capacities and people management; Provide guidance and clarifications to the selected IA; Provide support to the Hospitals and its field units in their discussions with the selected IA; Provide support to HSHRC and the selected IA in the change management initiatives and training programs ; Support health department in acceptance testing and certification. Page 10 of 10

Job Description. Requirements

Job Description. Requirements Job Description Position / Designation Level / Rank Program Manager Principal Consultant Requirements Educational Qualifications Experience BE/B.Tech/ME/MTech preferably in Information Technology/Computer

More information

LABOR CATEGORY DESCRIPTIONS & QUALIFICATIONS

LABOR CATEGORY DESCRIPTIONS & QUALIFICATIONS KEY LABOR CATEGORY DESCRIPTIONS PROGRAM MANAGER Description: The Program Manager is responsible for coordinating the management of all work performed under the overall contract and shall be capable of

More information

Position Description

Position Description Position Description Position Title: Group/Division/Team: WebCenter / UCM Technical Support Business Technology Services Group / IT Operations Division Date: December 2011 Reports To: Roles Reporting To

More information

Army ERP Services - DRAFT Labor Category Descriptions. Page 1 of 8

Army ERP Services - DRAFT Labor Category Descriptions. Page 1 of 8 1 Program Manager Oversees planning and management of all major functions and disciplines of a program. Manages subordinate Project Managers and other technical and administrative leads. Responsible for

More information

Establish and maintain Center of Excellence (CoE) around Data Architecture

Establish and maintain Center of Excellence (CoE) around Data Architecture Senior BI Data Architect - Bensenville, IL The Company s Information Management Team is comprised of highly technical resources with diverse backgrounds in data warehouse development & support, business

More information

Exhibit 16.1-4a Non Applications Services Labor Categories

Exhibit 16.1-4a Non Applications Services Labor Categories Exhibit 16.1-4a Non Applications Services Labor Categories PAGE 1 1. Infrastructure System Administrator Description: The Infrastructure Systems Administrator s role is to: (1) deliver support to internal

More information

RFP Attachment C Classifications

RFP Attachment C Classifications RFP 1. Applications IT Architect Analyzes and designs the architecture for software applications and enhancements, including the appropriate application of frameworks and design patterns and the interrelationships

More information

Request for Proposal for Application Development and Maintenance Services for XML Store platforms

Request for Proposal for Application Development and Maintenance Services for XML Store platforms Request for Proposal for Application Development and Maintenance s for ML Store platforms Annex 4: Application Development & Maintenance Requirements Description TABLE OF CONTENTS Page 1 1.0 s Overview...

More information

Qulliq Energy Corporation Job Description

Qulliq Energy Corporation Job Description Qulliq Energy Corporation Job Description Position Title Senior Enterprise Systems Specialist Unionized Reports to: Manager, Information Technology Reporting to this Position Enterprise Systems Specialist

More information

POSITION DESCRIPTION. Role Purpose. Key Challenges

POSITION DESCRIPTION. Role Purpose. Key Challenges POSITION DESCRIPTION Position Title Position Number Reports to Manager, Web Solutions Development Functional Auth HRM Auth Region Sydney Date Date Function ITSC Signature Signature Role Purpose To implement

More information

F. No. E 12020/03/2015-E&A Food Safety and Standards Authority of India

F. No. E 12020/03/2015-E&A Food Safety and Standards Authority of India F. No. E 12020/03/2015-E&A Food Safety and Standards Authority of India (A Statutory Authority established under the Food Safety & Standards Act, 2006) Establishment Division FDA Bhawan, Kotla Road, Near

More information

Kiefer Consulting, Inc. 2012 Job Opportunities

Kiefer Consulting, Inc. 2012 Job Opportunities Kiefer Consulting, Inc. 2012 Job Opportunities 1 Company Background Kiefer Consulting is a distinguished and innovative Microsoft Gold Partner, who works closely with their local government and commercial

More information

ASSAM POWER GENERATION CORPORATION LIMITED

ASSAM POWER GENERATION CORPORATION LIMITED ASSAM POWER GENERATION CORPORATION LIMITED Notice Inviting Expression of Interest for Consultancy in connection of Assam Power Sector Investment Program financed by ADB NIT No. NIT/PMU/05 of 2014-15 Director

More information

Exhibit F. VA-130620-CAI - Staff Aug Job Titles and Descriptions Effective 2015

Exhibit F. VA-130620-CAI - Staff Aug Job Titles and Descriptions Effective 2015 Applications... 3 1. Programmer Analyst... 3 2. Programmer... 5 3. Software Test Analyst... 6 4. Technical Writer... 9 5. Business Analyst... 10 6. System Analyst... 12 7. Software Solutions Architect...

More information

Enhance Enterprise Applications with Oracle EBS

Enhance Enterprise Applications with Oracle EBS Enhance Enterprise Applications with Oracle EBS The Backbone of a Business Enterprise applications play a critical role in businesses across industries in today s competitive world. Enterprise applications

More information

Directorate of Information Technology. 1. Position: Helpdesk Support Officers (2) Senior Computer Operations Officer Service desk.

Directorate of Information Technology. 1. Position: Helpdesk Support Officers (2) Senior Computer Operations Officer Service desk. The National Social Security Fund (NSSF) which is the leading provider of social security services in Tanzania is hereby inviting applications from suitably qualified, dynamic and motivated Tanzanians

More information

Services. Hospital Solutions: Integrated Healthcare IT and Business Process Solutions that Achieve Breakthrough Results

Services. Hospital Solutions: Integrated Healthcare IT and Business Process Solutions that Achieve Breakthrough Results Services Hospital Solutions: Integrated Healthcare IT and Business Process Solutions that Achieve Breakthrough Results Hospital Solutions Overview Hospital Solutions Backed by more than 20 years of strength

More information

Blue Fire Thames Court 1 Victoria Street Windsor SL4 1YB enquiries@bluefire-uk.com www.bluefire-uk.com

Blue Fire Thames Court 1 Victoria Street Windsor SL4 1YB enquiries@bluefire-uk.com www.bluefire-uk.com Blue Fire Thames Court 1 Victoria Street Windsor SL4 1YB enquiries@bluefire-uk.com www.bluefire-uk.com 1 1. Service Description Blue Fire is a Digital and IT Practice focused on supplying individuals and

More information

SPECIFIC RESPONSIBILITIES:

SPECIFIC RESPONSIBILITIES: Job Description POST: RESPONSIBLE TO: Senior 3rd Line Server and Systems Engineer Senior Engineering Team Leader SALARY: 39,069-42,672 (SCP 41-45, Inner London Scale) per annum + Expenses + Local Government

More information

Maximize potential with services Efficient managed reconciliation service

Maximize potential with services Efficient managed reconciliation service RECONCILIATION IntelliMatch Operational Control services Optimize. PRODUCT SHEET Maximize potential with services Efficient managed reconciliation service Overview At its best, technology provides financial

More information

Mitel Professional Services Catalog for Contact Center JULY 2015 SWEDEN, DENMARK, FINLAND AND BALTICS RELEASE 1.0

Mitel Professional Services Catalog for Contact Center JULY 2015 SWEDEN, DENMARK, FINLAND AND BALTICS RELEASE 1.0 Mitel Professional Services Catalog for Contact Center JULY 2015 SWEDEN, DENMARK, FINLAND AND BALTICS RELEASE 1.0 Contents MITEL PROFESSIONAL SERVICES DELIVERY METHODOLOGY... 2 CUSTOMER NEEDS... 2 ENGAGING

More information

Submitted to: Service Definition Document for Database Management for IT Infrastructure Management

Submitted to: Service Definition Document for Database Management for IT Infrastructure Management Submitted to: Service Definition Document for Database Management for IT Infrastructure Management Table of Contents 1 Service Description... 3 2 Support Process and Methodology... 10 3 Standard Questionnaire...

More information

Career Opportunities The Asbury Group

Career Opportunities The Asbury Group Field Technician 8/4/2015 Bachelor s degree in Computer Science, Business Information Systems or related discipline, Equivalent combination of education and experience from which comparable knowledge and

More information

TERMS OF REFERENCE (TORs) OF CONSULTANTS - (EAG) 1. Reporting Function. The Applications Consultant reports directly to the CIO

TERMS OF REFERENCE (TORs) OF CONSULTANTS - (EAG) 1. Reporting Function. The Applications Consultant reports directly to the CIO TERMS OF REFERENCE (TORs) OF CONSULTANTS - (EAG) Consultant - Enterprise Systems & Applications 1. Reporting Function. The Applications Consultant reports directly to the CIO 2. Qualification and Experience

More information

Outline. MCSA: Server Virtualization

Outline. MCSA: Server Virtualization MCSA: Server Virtualization Description Get hands-on instruction and practice implementing Microsoft Server Virtualization with Windows Server 2012 R2 Hyper-V and System Center 2012 R2 Virtual Machine

More information

Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 Service Pack 2 20465B; 5 days, Instructor-led

Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 Service Pack 2 20465B; 5 days, Instructor-led Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 Service Pack 2 20465B; 5 days, Instructor-led Course Description This five-day, instructor-led course provides you with the

More information

Location: [North America] [United States] [Home Working, United States]

Location: [North America] [United States] [Home Working, United States] Architect II Location: [North America] [United States] [Home Working, United States] Category: Information Technology Job Type: Fixed term, Full-time PURPOSE OF POSITION: The Architect II role is expected

More information

ITIL Roles Descriptions

ITIL Roles Descriptions ITIL Roles s Role Process Liaison Incident Analyst Operations Assurance Analyst Infrastructure Solution Architect Problem Manager Problem Owner Change Manager Change Owner CAB Member Release Analyst Test

More information

JOB DESCRIPTION. Core competency, experience, qualification and other skills required are as under :

JOB DESCRIPTION. Core competency, experience, qualification and other skills required are as under : JOB DESCRIPTION To ensure the overall functionality, security and other compliance of the Project following core personnel shall be repaired to exercise dual key, supervise, monitor and put into effect

More information

STL Microsoft Dynamics CRM Consulting and Support Services

STL Microsoft Dynamics CRM Consulting and Support Services STL Microsoft Dynamics CRM Consulting and Support Services STL Technologies Equis House Eastern Way Bury St Edmunds Suffolk IP32 7AB Service Description and Pricing Specialist Cloud Services www.stl.co.uk

More information

POSITION DESCRIPTION. Role Purpose

POSITION DESCRIPTION. Role Purpose POSITION DESCRIPTION Position Title Senior SharePoint Administrator/Developer Position Number Reports to Head of Solutions Development Functional Auth HRM Auth Region N/A Enterprise role Date Date Function

More information

Overview. Implementation of the international transaction log. Overall ITL role and approach. Support from ITL developer/operator

Overview. Implementation of the international transaction log. Overall ITL role and approach. Support from ITL developer/operator Implementation of the international transaction log Andrew Howard David Sturt Climate Change Secretariat www.unfccc.int ITL-Administrator@unfccc.int 1 st meeting Registry System Administrators Forum Bonn,

More information

Services Providers. Ivan Soto

Services Providers. Ivan Soto SOP s for Managing Application Services Providers Ivan Soto Learning Objectives At the end of this session we will have covered: Types of Managed Services Outsourcing process Quality expectations for Managed

More information

Career Opportunities. The Asbury Group-

Career Opportunities. The Asbury Group- Field Technician - Bachelor s degree in Computer Science, Business Information Systems or related discipline, Equivalent combination of education and experience from which comparable knowledge and skills

More information

JOB DESCRIPTION CONTRACTUAL POSITION

JOB DESCRIPTION CONTRACTUAL POSITION Ref #: IT/P /01 JOB DESCRIPTION CONTRACTUAL POSITION JOB TITLE: INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECURITY SPECIALIST JOB SUMMARY: The incumbent is required to provide specialized technical

More information

N e t w o r k E n g i n e e r Position Description

N e t w o r k E n g i n e e r Position Description Position Title: Group/Division/Team Network Engineer Business Technology Services / IT Operations Division Date October 2011 Reports to Roles Reporting to This Primary Objective Decision Making Authority

More information

Net Developer Role Description Responsibilities Qualifications

Net Developer Role Description Responsibilities Qualifications Net Developer We are seeking a skilled ASP.NET/VB.NET developer with a background in building scalable, predictable, high-quality and high-performance web applications on the Microsoft technology stack.

More information

POSITION LOCATION REPORTING RELATIONSHIP

POSITION LOCATION REPORTING RELATIONSHIP POSITION LOCATION REPORTING RELATIONSHIP Solutions Architect Sydney Managing Architect ORGANISATIONAL CONTEXT The National Health Call Centre Network Ltd (NHCCN), now trading as Healthdirect Australia,

More information

E-Government Program as following:

E-Government Program as following: Become part of Jordan's commitment to success in the field of ICT and join the dynamic team of the Ministry of Information and Communications Technology. We are seeking talented, high caliber, motivated

More information

SECTION J LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

SECTION J LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS Request for Proposal GS-TFF-99-200 Section J, Attachment 1 CONTRACT LABOR CATEGORY DESCRIPTIONS 1.0 EXPERIENCE DEFINITIONS 1.1 GENERAL EXPERIENCE General Experience refers to the minimum of years required

More information

Accelerate Your Enterprise Private Cloud Initiative

Accelerate Your Enterprise Private Cloud Initiative Cisco Cloud Comprehensive, enterprise cloud enablement services help you realize a secure, agile, and highly automated infrastructure-as-a-service (IaaS) environment for cost-effective, rapid IT service

More information

Architect, Data Warehousing and Business Intelligence. Information & Education Technology Services. Associate Director, Applications Development

Architect, Data Warehousing and Business Intelligence. Information & Education Technology Services. Associate Director, Applications Development Position Description A. Information: Position Title: Position #: Category: Derived From: Instruction/Support Area: Division/Department: Reports to: Positions Supervised: Affiliation: Architect, Data Warehousing

More information

The Danwood Group Professional Services Offering DANWOOD

The Danwood Group Professional Services Offering DANWOOD The Danwood Group Professional Services Offering DANWOOD Our Professional Services Our Professional Services department can provide you with a variety of services from Audit and Assessment to Technical

More information

Implementing Microsoft Azure Infrastructure Solutions

Implementing Microsoft Azure Infrastructure Solutions Course Code: M20533 Vendor: Microsoft Course Overview Duration: 5 RRP: 2,025 Implementing Microsoft Azure Infrastructure Solutions Overview This course is aimed at experienced IT Professionals who currently

More information

Kaseya White Paper Proactive Service Level Monitoring: A Must Have for Advanced MSPs

Kaseya White Paper Proactive Service Level Monitoring: A Must Have for Advanced MSPs Kaseya White Paper Proactive Service Level Monitoring: A Must Have for Advanced MSPs Providers of IT services, such as systems integrators, are expanding rapidly into the managed services arena, and becoming

More information

Active Directory Infrastructure Design Document

Active Directory Infrastructure Design Document Active Directory Infrastructure Design Document Written By Sainath KEV Microsoft MVP Directory Services Microsoft Author TechNet Magazine, Microsoft Operations Framework Microsoft Speaker - Singapore Document

More information

ISEB MANAGER S CERTIFICATE IN ITIL INFRASTRUCTURE MANAGEMENT. Guidelines for candidates who are taking the ICT Infrastructure Examination

ISEB MANAGER S CERTIFICATE IN ITIL INFRASTRUCTURE MANAGEMENT. Guidelines for candidates who are taking the ICT Infrastructure Examination ISEB MANAGER S CERTIFICATE IN ITIL INFRASTRUCTURE MANAGEMENT Guidelines for candidates who are taking the ICT Infrastructure Examination This qualification is based on ITIL Infrastructure Management as

More information

SENIOR INFORMATION SYSTEMS MANAGER

SENIOR INFORMATION SYSTEMS MANAGER CITY OF PORTLAND Multiple SENIOR INFORMATION SYSTEMS MANAGER FLSA Status: Union Representation: Exempt Nonrepresented DEFINITION To plan, manage, supervise and coordinate information systems activities

More information

Applicants for administrative staff employment with Debevoise & Plimpton LLP

Applicants for administrative staff employment with Debevoise & Plimpton LLP Date: November 13, 2014 To: Applicants for administrative staff employment with From: Human Resources Thank you for inquiring about administrative staff employment opportunities with Debevoise & Plimpton

More information

SALEM-KEIZER PUBLIC SCHOOLS JOB DESCRIPTION 7/09 APPLICATION DEVELOPER I 2.14.9. Revised Date Job Title Index

SALEM-KEIZER PUBLIC SCHOOLS JOB DESCRIPTION 7/09 APPLICATION DEVELOPER I 2.14.9. Revised Date Job Title Index SALEM-KEIZER PUBLIC SCHOOLS JOB DESCRIPTION 7/09 APPLICATION DEVELOPER I 2.14.9 Revised Date Job Title Index PURPOSE To improve student achievement through delivery of custom-developed and purchased applications

More information

CHOOSING A RACKSPACE HOSTING PLATFORM

CHOOSING A RACKSPACE HOSTING PLATFORM CHOOSING A RACKSPACE HOSTING PLATFORM Rackspace has years of experience in hosting and has learnt that the unique needs of our customers businesses often determines the level of accountability and project

More information

Migrating to the Cloud. Developing the right Cloud strategy and minimising migration risk with Logicalis Cloud Services

Migrating to the Cloud. Developing the right Cloud strategy and minimising migration risk with Logicalis Cloud Services Migrating to the Cloud Developing the right Cloud strategy and minimising migration risk with Logicalis Cloud Services Organisations are looking for new ways to deliver IT services and demanding that ICT

More information

Cisco Data Center Optimization Services

Cisco Data Center Optimization Services Cisco Data Center Optimization Services Evolve your data center solutions to support business growth, deliver nextgeneration services, and maintain competitive advantage with Cisco Data Center Optimization

More information

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver White Paper: BEST PRACTICES The Modern Service Desk: Contents Introduction............................................................................................

More information

EMC PERSPECTIVE. The Private Cloud for Healthcare Enables Coordinated Patient Care

EMC PERSPECTIVE. The Private Cloud for Healthcare Enables Coordinated Patient Care EMC PERSPECTIVE The Private Cloud for Healthcare Enables Coordinated Patient Care Table of Contents A paradigm shift for Healthcare IT...................................................... 3 Cloud computing

More information

Manag. Roles. Novemb. ber 20122

Manag. Roles. Novemb. ber 20122 Information Technology Manag gement Framework Roles and Respo onsibilities Version 1.2 Novemb ber 20122 ITM Roles and Version History Version ed By Revision Date Approved By Approval Date Description of

More information

STL Microsoft SharePoint Consulting and Support Services

STL Microsoft SharePoint Consulting and Support Services STL Microsoft SharePoint Consulting and Support Services STL Technologies Equis House Eastern Way Bury St Edmunds Suffolk IP32 7AB Service Description and Pricing Specialist Cloud Services www.stl.co.uk

More information

Course 20533: Implementing Microsoft Azure Infrastructure Solutions

Course 20533: Implementing Microsoft Azure Infrastructure Solutions Course 20533: Implementing Microsoft Azure Infrastructure Solutions Overview About this course This course is aimed at experienced IT Professionals who currently administer their on-premises infrastructure.

More information

lclinical Informatics: Evaluation,

lclinical Informatics: Evaluation, 1 Clinical Informatics: Evaluation, Selection, Implementation, and Management of Electronic Health Records lclinical Informatics: Evaluation, Marisa L Wilson DNSc MHSc RN-BC Selection, Implementation,

More information

ScienceLogic vs. Open Source IT Monitoring

ScienceLogic vs. Open Source IT Monitoring ScienceLogic vs. Open Source IT Monitoring Next Generation Monitoring or Open Source Software? The table below compares ScienceLogic with currently available open source network management solutions across

More information

Business Operations. Module Db. Capita s Combined Offer for Business & Enforcement Operations delivers many overarching benefits for TfL:

Business Operations. Module Db. Capita s Combined Offer for Business & Enforcement Operations delivers many overarching benefits for TfL: Module Db Technical Solution Capita s Combined Offer for Business & Enforcement Operations delivers many overarching benefits for TfL: Cost is reduced through greater economies of scale, removal of duplication

More information

A Holistic Framework for Enterprise Data Management DAMA NCR

A Holistic Framework for Enterprise Data Management DAMA NCR A Holistic Framework for Enterprise Data Management DAMA NCR Deborah L. Brooks March 13, 2007 Agenda What is Enterprise Data Management? Why an EDM Framework? EDM High-Level Framework EDM Framework Components

More information

Program Lifecycle Methodology Version 1.7

Program Lifecycle Methodology Version 1.7 Version 1.7 March 30, 2011 REVISION HISTORY VERSION NO. DATE DESCRIPTION AUTHOR 1.0 Initial Draft Hkelley 1.2 10/22/08 Updated with feedback Hkelley 1.3 1/7/2009 Copy edited Kevans 1.4 4/22/2010 Updated

More information

CARLETON UNIVERSITY POSITION DESCRIPTION. Position Title: Manager, HR Systems Position No.: 298879. Approved by:

CARLETON UNIVERSITY POSITION DESCRIPTION. Position Title: Manager, HR Systems Position No.: 298879. Approved by: CARLETON UNIVERSITY POSITION DESCRIPTION Position Title: Manager, HR Systems Position No.: 298879 Reports to: Department: Assistant Director HR, Talent Programs Human Resources Approved by: (Incumbent/Date)

More information

Developing SOA solutions using IBM SOA Foundation

Developing SOA solutions using IBM SOA Foundation Developing SOA solutions using IBM SOA Foundation Course materials may not be reproduced in whole or in part without the prior written permission of IBM. 4.0.3 4.0.3 Unit objectives After completing this

More information

To establish a single channel for public procurement contracts.

To establish a single channel for public procurement contracts. EXPRESSION OF INTEREST (EOI) FOR RECRUITEMENT OF E-PROCUREMENT APPLICATION MANAGER CONSULTANT (X3) 1.0 Background The Government of Rwanda (GoR) wishes to capitalize on employing the use of the most advanced

More information

Professional Services from Canon Solutions America

Professional Services from Canon Solutions America Expect Excellence. Experience Success. Professional Services from Canon Solutions America Combining the power of our products with the creativity and expertise of our people, we deliver end-to-end workflow

More information

Please include the job reference quoted (and for LinkedIn adverts refer to the employer job ID) in the email subject heading and cover letter.

Please include the job reference quoted (and for LinkedIn adverts refer to the employer job ID) in the email subject heading and cover letter. IBM Leicester Service Centre (ISC) The IBM Services Centre (ISC) Leicester, is a wholly owned and new subsidiary of IBM and is the first of its kind in the UK. There are three other ISCs across Europe.

More information

Imperial College London. Job Description. Information and Communication Technologies Division

Imperial College London. Job Description. Information and Communication Technologies Division Imperial College London Job Description Job Title Department / Section Location Reporting To Working Closely With Senior Business Analyst Information and Communication Technologies Division South Kensington

More information

DTWMS Required Software Engineers. 1. Senior Java Programmer (3 Positions) Responsibilities:

DTWMS Required Software Engineers. 1. Senior Java Programmer (3 Positions) Responsibilities: DTWMS Required Software Engineers 1. Senior Java Programmer (3 Positions) Responsibilities: Responsible to deliver quality software solutions using standard end to end software development cycle Collaborate

More information

ASSOCIATE PROJECT MANAGER

ASSOCIATE PROJECT MANAGER ASSOCIATE PROJECT MANAGER Duties and Responsibilities This class of positions encompasses project management and coordination work of varying degrees of difficulty and responsibility. All personnel may

More information

Job Description. Job Title Branch Business Group Reporting to Location. Purpose. Key Tasks

Job Description. Job Title Branch Business Group Reporting to Location. Purpose. Key Tasks Job Description Job Title Branch Business Group Reporting to Location Enterprise Architect Knowledge, Information, Research and Technology Government Technology Services Chief Architect Wellington Salary

More information

Current Vacancies. UK & South Africa. This document contains both Permanent & Contract roles.

Current Vacancies. UK & South Africa. This document contains both Permanent & Contract roles. Current Vacancies UK & South Africa This document contains both Permanent & Contract roles. To apply for any of the roles please email your CV and covering letter: Email: resourcing@ecs.co.uk Or call our

More information

Introduction. Architecture Re-engineering. Systems Consolidation. Data Acquisition. Data Integration. Database Technology

Introduction. Architecture Re-engineering. Systems Consolidation. Data Acquisition. Data Integration. Database Technology Introduction Data migration is necessary when an organization decides to use a new computing system or database management system that is incompatible with the current system. Architecture Re-engineering

More information

NORTH DAKOTA CLASS DESCRIPTION ND Human Resource Management Services Phone: (701) 328-3290

NORTH DAKOTA CLASS DESCRIPTION ND Human Resource Management Services Phone: (701) 328-3290 NORTH DAKOTA CLASS DESCRIPTION ND Human Resource Management Services Phone: (701) 328-3290 Class Code(s): 0117 0118 SCOPE OF WORK: INFORMATION SYSTEMS SECURITY ANALYST Work involves the completion of technical

More information

TechReady. Are you ready to implement IT solutions? Training and Consulting

TechReady. Are you ready to implement IT solutions? Training and Consulting TechReady Are you ready to implement IT solutions? Tech Ready provides training and consulting services for IT professionals, to enable them to successfully evaluate, plan, build, deploy and operate IT

More information

T24 TECHNICAL ANALYST & APPLICATION DEVELOPER (2 Positions)

T24 TECHNICAL ANALYST & APPLICATION DEVELOPER (2 Positions) T24 TECHNICAL ANALYST & APPLICATION DEVELOPER (2 Positions) He/She shall be charged with the responsibility of developing applications in or to interact with the Bank s T24 Temenos applications. Key Duties

More information

IBM Client Innovation Centre Preston Vacancies for experienced hires

IBM Client Innovation Centre Preston Vacancies for experienced hires IBM Client Innovation Centre Preston Vacancies for experienced hires Background Welcome to the IBM Client Innovation Centres. The IBM Client Innovation Centre Preston is one of three brand new satellite

More information

Transformation through ICD-10 Adoption

Transformation through ICD-10 Adoption Transformation through ICD-10 Adoption The ICD-10 mandate presents payers and providers with one of the largest, most complex, regulatory challenges to date. Migration to the ICD-10 coding scheme is a

More information

JOB AND TASK DESCRIPTION

JOB AND TASK DESCRIPTION JOB AND TASK DESCRIPTION Job Title: Unit: Grade: Systems Development Officer Debt Management Unit H Reports To: Advisor & Team Leader (IT Systems) General Information The Debt Management Unit (DMU) of

More information

Labor Category Descriptions

Labor Category Descriptions Labor Category Descriptions The equivalency factors below apply to each labor category: Associates degree is equivalent to 4 years of experience; Bachelors degree is equivalent to 8 years of experience;

More information

Implementing Microsoft Azure Infrastructure Solutions 20533B; 5 Days, Instructor-led

Implementing Microsoft Azure Infrastructure Solutions 20533B; 5 Days, Instructor-led Implementing Microsoft Azure Infrastructure Solutions 20533B; 5 Days, Instructor-led Course Description This course is aimed at experienced IT Professionals who currently administer their on-premises infrastructure.

More information

Cross-Domain Service Management vs. Traditional IT Service Management for Service Providers

Cross-Domain Service Management vs. Traditional IT Service Management for Service Providers Position Paper Cross-Domain vs. Traditional IT for Providers Joseph Bondi Copyright-2013 All rights reserved. Ni², Ni² logo, other vendors or their logos are trademarks of Network Infrastructure Inventory

More information

Course 20533B: Implementing Microsoft Azure Infrastructure Solutions

Course 20533B: Implementing Microsoft Azure Infrastructure Solutions Course 20533B: Implementing Microsoft Azure Infrastructure Solutions Sales 406/256-5700 Support 406/252-4959 Fax 406/256-0201 Evergreen Center North 1501 14 th St West, Suite 201 Billings, MT 59102 Course

More information

Technical Project Manager JOB DESCRIPTION

Technical Project Manager JOB DESCRIPTION JOB TITLE: BUSINESS UNIT: REPORTS TO: Technical Project Manager ICT Manager, ICT EA GRADE: Non-EA Position DATE APPROVED: 17/12/2015 JOB SPECIFICATION SUMMARY OF THE BROAD PURPOSE OF THE JOB The Technical

More information

ERP Implementation Planning

ERP Implementation Planning ERP Implementation Program Key phases of ERP implementation: Analysis of the company existing or designing new business process descriptions Inventory of the company s existing formal workflows or designing

More information

Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010

Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 Course 10233A: Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 OVERVIEW About this Course This five-day, instructor-led course provides you with the knowledge and skills

More information

Leads organization s IT disaster recovery and business resumption planning, testing, and implementation pertaining to computing infrastructure.

Leads organization s IT disaster recovery and business resumption planning, testing, and implementation pertaining to computing infrastructure. Network Operation Manager About the Education Achievement Authority: The Education Achievement Authority is a new statewide school system that will assume operation of the lowest five (5) percent of performing

More information

Organization Transformation for Network Function Virtualization Infrastructure As A Service (NFVIaaS)

Organization Transformation for Network Function Virtualization Infrastructure As A Service (NFVIaaS) Organization Transformation for Network Function Virtualization As A (NFVIaaS) Author: Enrico Montariolo Operations Architect VMware Global Professional s November 2015 Table of Contents Introduction...

More information

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE About M 2 TD M2 TD is a wholly black Owned IT Consulting Business. M 2 TD is a provider of data center consulting and managed services. In a rapidly changing

More information

Cloud Vendor Evaluation

Cloud Vendor Evaluation Cloud Vendor Evaluation Checklist Life Sciences in the Cloud Cloud Vendor Evaluation Checklist What to evaluate when choosing a cloud vendor in Life Sciences Cloud computing is radically changing business

More information

Excellus BlueCross BlueShield

Excellus BlueCross BlueShield Excellus BlueCross BlueShield Job Title: Job Location: Release Engineer I Rochester, Syracuse or Utica Number of Openings: 1 Job Description: The Release Engineer owns the cross-technology domain release

More information

Optimos Enterprise Helpdesk Automation Solution Case Study

Optimos Enterprise Helpdesk Automation Solution Case Study Optimos Enterprise Helpdesk Automation Solution Case Study IT Help Central National Science Foundation Optimos Incorporated 4455 Brookfield Corporate Drive Chantilly, VA 20151 Telephone: (703) 488-6900

More information

Positions. The individual will be self motivated and self driven and be able to work with minimal guidance

Positions. The individual will be self motivated and self driven and be able to work with minimal guidance Positions Network/Security Administrator (Job Code: 001) The individual will be responsible for managing the network/security requirements of the State Wide Area Network (SWAN) The overall objective will

More information

Cisco Cloud Enablement Services for Adopting Clouds

Cisco Cloud Enablement Services for Adopting Clouds Cisco Cloud for Adopting Clouds Cisco Cloud for Adopting Clouds help you understand which applications you need to migrate; build business justifications for migrating your applications to a public cloud

More information

Designing a Windows Server 2008 Applications Infrastructure

Designing a Windows Server 2008 Applications Infrastructure Designing a Windows Server 2008 Applications Infrastructure MOC6437 About this Course This three-day course will prepare IT professionals for the role of Enterprise Administrator. Students will learn how

More information

Please see below open positions at Quality Assurance Department at Hyland, creator of OnBase.

Please see below open positions at Quality Assurance Department at Hyland, creator of OnBase. Careers at Hyland Please see below open positions at Quality Assurance Department at Hyland, creator of OnBase. If you are interested in learning more about other open roles, please visit the following

More information

LANDesk Professional Services

LANDesk Professional Services LANDesk Professional Services Service Description For G-Cloud Background Drawing upon 25 years of experience, LANDesk today is recognized as a leading provider of systems and endpoint security management,

More information

APPENDIX C. GS-35F-110DA GSA SCHEDULE LABOR RATES FOR SIN 132-51, IT SERVICES TECHNICAL AND CONSULTING, SIN 132-62 AUTHENTICATION SERVICES

APPENDIX C. GS-35F-110DA GSA SCHEDULE LABOR RATES FOR SIN 132-51, IT SERVICES TECHNICAL AND CONSULTING, SIN 132-62 AUTHENTICATION SERVICES APPENDIX C. GS-35F-110DA GSA SCHEDULE LABOR RATES FOR SIN 132-51, IT SERVICES TECHNICAL AND CONSULTING, SIN 132-62 AUTHENTICATION SERVICES GSA IT Schedule Labor Rates - GS-35F-110DA SINs 132-51 and 132-62

More information

Senior Business Process Analyst - Source to Pay (SAPO)

Senior Business Process Analyst - Source to Pay (SAPO) Senior Business Process Analyst - Source to Pay (SAPO) Location: [Asia & Pacific] [Philippines] [Quezon City] Category: Support Services Job Type: Fixed term, Full-time PURPOSE OF POSITION: The Business

More information