POSITION DESCRIPTION. Role Purpose

Transcription

1 POSITION DESCRIPTION Position Title Senior SharePoint Administrator/Developer Position Number Reports to Head of Solutions Development Functional Auth HRM Auth Region N/A Enterprise role Date Date Function IT Signature Signature Role Purpose This role will be responsible for building a new SharePoint Farm and delivering SharePoint based solutions based on out-of-the box functionality or 3 rd party addons. It is required to contribute extensively to solutions design, end-to-end implementation, system management, on-going development and support. Some coding may be required depending on the requirements. He or she will provide dedicated capabilities in SharePoint based solutions working together with a team of developers, database administrators, business analysts, IT project managers and business SMEs in the implementation of various information sharing, form and workflow, document management, and business intelligence solutions. This role is required to contribute to and implement standards, guidelines and best practices for enterprise SharePoint services. Key Challenges Design, build and implementation of a SharePoint 2013 Farm Impact analysis, migration and decommissioning of SharePoint 2010 Delivery of business solutions in a challenging and evolving work environment Helping to foster a Centre of Excellence for SharePoint applications Establishment of SharePoint services and processes, then evolving into an operational support model Assist in other development areas (eg. Web applications) when required Page 1 of 7

2 Key Result Areas 1. SharePoint 2010/2013 Core Platform Implementation (40% - then diminishing into development and support duties) 2. Development and Implementation of Business Solutions (40%) 3. Operational Support, Training, Cross Skilling and Vendor Liaison (20%)

3 1. SharePoint 2010/2013 Core Platform Implementation Accountabilities Capabilities Installation and configuration of a multi-server SharePoint 2013 farm Migration of current content from SharePoint 2010 to SharePoint 2013 Work with vendors, application specialists and DBA to setup and optimise SharePoint databases Design and implementation of sites, structure and application solutions Design and implementation of SharePoint security models Establishment of SharePoint search, document repositories, services and file shares. Establishment of development and implementation processes across environments such as from development to production Implementation of backup and recovery processes for sites and applications Establishment of SharePoint integration services for Enterprise Service Bus and ETL processes Implementation based on agreed standards, guidelines and best practices 1. Demonstrates extensive experience in designing and configuring SharePoint 2013 (and/or SP 2010) farm in a vendor managed infrastructure 2. Demonstrates experience in managing the SharePoint farm to meet operational and project demands 3. Demonstrates experience in migration content from 2010 to Demonstrates experience with using built-in and third party tools for solution development or implementation 5. Demonstrates capabilities to work with outsourced infrastructure vendor and DBA to setup and manage SharePoint platform 6. Demonstrates capabilities to work with various stakeholders (IT, vendors and business) to recommend on system features and constraints 7. Demonstrates experience in working with medium to large enterprise implementation of SharePoint sites and services 8. Demonstrates extensive experience in SharePoint Designer and Visual Studio 9. Demonstrates experience in using Active Directory for SharePoint user integration and security management 10. Demonstrates experience in providing backup services allowing the recovery of fine grain data (e.g. version of a file), loss or corruption of a feature or service, and full disaster recovery 11. Demonstrates experience in implementation best practices and standards for SharePoint 2010 and 2013

4 2. Development and Implementation of Business Solutions Accountabilities Capabilities Development business solutions using SharePoint using outof-the-box features, commercial plugins and/or bespoke Web Parts Modification of SharePoint themes and master pages Packaging of common site templates and Customised SharePoint features Integration and sandboxing of business intelligence and other custom solutions Participate in business requirements capture and contribute to solution design processes Liaise with application technical staff and stakeholders Creation of proof-of-concepts to allow visualisation of potential business solutions Creation of forms and workflows, search solutions and document management repositories Metadata capture and management Integration of SharePoint business solutions with Office 2013 and/or Office 365 Maintain good communication with key stakeholders in Website development to ensure the expectations are met 1. Demonstrates experience in rolling out solutions using standard and repeatable deployment process from non-production environments to production 2. Demonstrates experience in the customisation of SharePoint themes and master pages to realise user interface, brand and creative objectives 3. Demonstrates good understanding in UX design, HTML5, CSS, JavaScript and JSON 4. Demonstrates experience in packaging of customised Sites & Services for rapid deployment of common business solutions 5. Demonstrates experience in developing customised form and workflow solutions in SharePoint 6. Demonstrates experience in SharePoint Business Connectivity solutions and data exchange solutions 7. Demonstrates experience of using SharePoint as a portal to BI Dashboard and management of user security 8. Demonstrates experience of using SharePoint as a proxy for reference data on behalf of the System of Record 9. Demonstrates experience in implementing Enterprise Search solutions in SharePoint 10. Demonstrates experience in business analysis and solutions design, specifications development and presenting Proof-of-Concept options to stakeholders. 11. Demonstrates experience in creating business solutions incorporating integration with the Microsoft Office Suite 12. Demonstrates proven experience in implementing SharePoint based Document Management solutions 13. Demonstrates hands-on experience in the development (and maintenance) of Web Parts and Web applications 14. Demonstrates experience in working on both waterfall and Agile project methodologies 15. Demonstrates experience in third-party tools and packages available that may provide solutions to business needs and assist with administration 16. Provide training of support staff and power users as and when required.

5 3. Operational Support, Training, Cross Skilling and Vendor Liaison Accountabilities Capabilities SharePoint Farm and Database support (with DBA). SharePoint system issue resolution Management of Upgrades and Patches Documentation of SharePoint farm and component configurations (including sites, lists, workflows, user roles, etc) Change control Disaster Recovery, Sites / Data / Services recovery Manage the release of new functionalities ensuring they follow formal change processes Regularly liaise with Site owners to facilitate the continued development of their sites and services Provide after-hour support when required Actively and constructively, participate in regular team meetings, planning and staff development opportunities. Provide training to business SMEs, Site Owners and Application Team 1. Demonstrates ability to troubleshoot SharePoint Farm issues when they arise and provide pro-active support 2. Demonstrates ability to monitor and manage SharePoint Farm to provide minimal down time 3. Demonstrates capability to develop disaster recovery solutions 4. Demonstrates capability to define and develop a SLA\OLA 5. Demonstrates capability in the managed release of new functionality in order to ensure service continuity 6. Demonstrates experience in managing, scheduling and applying SharePoint service pack updates and server OS updates 7. Demonstrates experience in creating end user support documentation and features (Knowledge bases, How-tos and Guides) 8. Demonstrates experience in developing training materials and ability to organise training sessions 9. Demonstrates good understanding on ITIL practices and Change Control processes

6 Professional Experience Person Specification Required Minimum 5 years of experience in SharePoint Farm administration, development and implementation Minimum 3 years of experience in SharePoint 2010 and 1 year in SharePoint 2013 Minimum 3 years of experience in Windows PowerShell and STSADM tool 5+ years commercial development experience in C#, ASP.net,.Net 3.5 to 5 SharePoint Designer, Visual Studio 2010/2013 experience. Exposure to SharePoint 2013 Azure Strong knowledge of Microsoft Operating Systems (2008, 2010, 2012) Exposure to JIRA and Subversion Microsoft SQL Server 2008R2 to 2014 (and integration with Experience in consulting services SharePoint) Experience in IIS and Active Directory Experience in UML Experience in mobile features in SharePoint years of experience in HTML, CSS and JavaScript Desirable Experience with InfoWise Form SharePoint Toolkit Experience with database design, SQL, and advanced query techniques Exposure to other Microsoft technologies and products such as BizTalk Server, Windows Communication Framework (WCF), REST and Electronic Data Interchange (EDI), MVC framework, WCF, SSIS, Reporting Services, Microsoft Dynamics GP, Dynamics CRM, Excel VBA and Enterprise Application Block Exposure to other technologies such as PHP, Java, SalesForce.com and Adobe Suite Personal Attributes Good oral and written communication skills Ability to work in a team environment Good interpersonal skills Committed, accountable and have the ability to multitask Can-do attitude with proven track record Good team player and open minded. Understanding of common business workflows such as procurement, invoice payable, staff on-boarding and exit Good knowledge in the aged care sector Education/ Academic Qualifications Degree - preferably in Computer Science, Software Engineering, Information Technology or related subject OR relevant business degree. Desirable Sharepoint MSCE Certification Any other vendor business application specific certification or training e.g. MCSD, K2, Nintex, etc Key Working Relationships Internal Various business sponsors and stakeholders External Application Software vendors

7 Enterprise Planning Architects Head of Operations Applications Manager Project Managers Business Analysts Application and data architects DBAs and other developers for system integration Outsourced helpdesk & other staff augmentation/over flow partners where applicable Outsourced infrastructure providers Others as required Direct Reports: n/a Attributes & Abilities Displays the following attributes and working styles: Pragmatism Positivity Proactivity Collaboration The Benevolent Society s Values Alignment All staff are expected to act in accordance with the following values: Integrity Respect Optimism Effectiveness Collaboration OTHER RELEVANT INFORMATION This position description is indicative of the range of job requirements. The job comprises other accountabilities as required. It is the responsibility of all employees to ensure they behave in a way that is consistent with the company s Code of Ethical Behaviour, Values, and its policies and procedures.