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1 penelope ATHENA SOFTWARE June 2014

2 ATHENA SOFTWARE SCALED FOR SUCCESS GLOBAL TRACK RECORD OF SUCCESS INDUSTRY EXPERTS strong social service, psychology, outcomes evaluation and business backgrounds PASSIONATE + COMMITTED philanthropic eco-friendly progressive employer GLOBAL REACH deployment, training and support partners in Australia and New Zealand FROM SMALL NON-PROFITS TO NATIONAL AND STATE-WIDE ORGANIZATIONS IN SCOPE DIVERSE SERVICE / PROGRAM TYPES child and family services addictions and mental health disability support services employment / housing domestic violence services and more 5 CONTINENTS 15 COUNTRIES 17,000+ GLOBAL USERS 1,000,000 CHILDREN,YOUTH & FAMILIES SERVED CLIENT OUTCOMES

3 ADMINISTRATIVE PRODUCTIVITY automatic and external ALERTS / NOTIFICATIONS powerful real time mobile COLLABORATION TOOLS automatic and configurable TASK MANAGEMENT / WORKFLOWS custom push business intelligence DASHBOARD online secure DIGITAL SIGNATURE CAPTURE complete accounts receivables BILLING / CONTRACTS / CLAIMS MANAGEMENT SERVICE DELIVERY TOOLS integrated real time CALENDAR intelligent best practice UNIFIED CASE MODEL time saving decision support SMART FORMS & ASSESSMENTS searchable service directory and REFERRALS MANAGEMENT multi-service multi-office WAITLIST MANAGEMENT integrated clinical tools RISK ASSESSMENT / ORS/ SRS flexible, custom SERVICE TRACKING ELEMENTS GLOBAL TRACK RECORD OF SUCCESS CAPABILITIES BEST PRACTICE COMPLIANCE DATA ACCURACY AUDITING & QUALITY ASSURANCE CLIENT OUTCOMES

4 SYSTEM DESIGN SIMPLE easy to learn easy to use fosters transparency + accountability SMART effective client management efficient administration smart forms + assessments automatic workflows decision support tools CONNECTED secure mobile access collaboration tools SMS / client and staff communications unified case file structure PROFESSIONAL SERVICES BUSINESS ANALYSIS DEPLOYMENT PROJECT MANAGEMENT TRAINING SUPPORT SECURE DATA HOSTING OPERATIONAL & SOCIAL IMPACT STAFF MANAGEMENT CLINICAL PRACTICE BUSINESS INTELLIGENCE + DATA SECURITY + AVAILABILITY CLIENT OUTCOMES

5 CLIENT-CENTRED CARE CLIENT custom DEMOGRAPHICS custom CONTACT INFO collateral contacts ADDRESS BOOK safety ALERTS smart forms DOCUMENTS + LETTERS SMS/ COMMUNICATIONS detailed WAIT-LIST INFO billing ACCOUNT INFORMATION COORDINATED SERVICE DELIVERY smart forms DOCUMENTS + LETTERS in / outbound REFERRALS multi-individual CASE FILE automatic and external ALERTS / NOTIFICATIONS powerful real time mobile COLLABORATION TOOLS multimedia ATTACHMENTS individual, family and group SESSIONS/ MEETINGS custom INTAKE INFO custom PROGRESS NOTES flexible, custom SERVICE TRACKING ELEMENTS automatic and configurable TASK MANAGEMENT / WORKFLOWS OPERATIONAL IMPACT INTAKE/ REFERRALS / WAITLIST SPEED UP TIME TO FIRST APPT REAL-TIME SCHEDULER REBOOK CANCELLED APPTS REDUCE NO SHOWS AUTO-REMIND CLIENTS SMART FORMS + INTEGRATED CASE FILE REDUCE DATA ENTRY /CLIENT CHECK-IN REDUCE ADMIN EFFORTS INFORM PROGRAM DELIVERY IMPROVEMENTS CONTRIBUTION TO OUTCOMES DEMONSTRATE IMPACT/CHANGE CLIENT OUTCOMES

6 ASSESSMENT/ GOAL PLANNING TARGETED SERVICE OUTCOMES/ IMPACT DELIVERY CLIENT OUTCOMES

7 / BUSINESS INTELLIGENCE CLIENT DEMOGRAPHIC STAFF PERFORMANCE DASHBOARDS OUTCOMES SERVICE DELIVERY STATISTICS CLIENT SATISFACTION TARGETED SERVICE DELIVERY SERVICE REFINEMENTS DELIVERY RE-ALLOCATION OF STAFF RESOURCES IDENTIFICATION OF HIGH PERFORMING PROVIDERS EVIDENCE-BASED PRACTICE REFINEMENTS NEW / DIFFERENT PROGRAMS/ SERVICE OFFERINGS STREAMLINED SERVICE PATHWAYS BETTER OUTCOMES AT A LOWER COST CAPACITY SERVE MORE CLIENTS CAPACITY PROVIDE MORE APPROPRIATE SERVICES EFFICIENCY MORE TIME SPENT IN DIRECT SERVICE COMPLIANCE BETTER, MORE CONSISTENT CARE SERVICE CLIENT EXPERIENCE

8 SIMPLE easy to learn easy to use SMART effective client management effective administration CONNECTED collaborative workforce secure mobility

9 SIMPLE automatic workflows work on any browser /device SMART innovative visualizations of data inform clinical practice CONNECTED engagement with clients collaborate with stakeholders

10 integrated real time CALENDAR searchable service directory and REFERRALS MANAGEMENT automatic and external ALERTS / NOTIFICATIONS automatic and configurable TASK MANAGEMENT / WORKFLOWS custom push business intelligence DASHBOARD powerful real time mobile COLLABORATION TOOLS custom configurable DEMOGRAPHICS / SERVICES integrated clinical tools RISK ASSESSMENT / ORS/ SRS time saving decision support SMART FORMS, ASSESSMENTS & LETTERS seamless integrations FSP ONLINE (DSS/ FAHCSIA), PCEHR, 837p intelligent best practice UNIFIED CASE MODEL multi-service multi-office WAITLIST MANAGEMENT online secure DIGITAL SIGNATURE CAPTURE complete accounts receivables BILLING / CONTRACTS MANAGEMENT AND BROKERAGE

11 penelope ATHENA SOFTWARE June 2014