IBM Tivoli Composite Application Manager for Microsoft Applications: Microsoft Internet Information Services Agent Version Fix Pack 2.

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1 IBM Tivoli Composite Application Manager for Microsoft Applications: Microsoft Internet Information Services Agent Version Fix Pack 2 Reference

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3 IBM Tivoli Composite Application Manager for Microsoft Applications: Microsoft Internet Information Services Agent Version Fix Pack 2 Reference

4 Note Before using this information and the product it supports, read the information in Notices on page 299. This edition applies to version of IBM Tivoli Composite Application Manager for Microsoft Applications: Microsoft Internet Information Services Agent (product number U18) and to all subsequent releases and modifications until otherwise indicated in new editions. Copyright IBM Corporation 2008, US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

5 Contents Tables v Chapter 1. Workspaces reference Cross-linked workspaces Predefined workspaces Workspace descriptions Microsoft Internet Information Services Navigator item Active Server Pages Navigator item ASP NET Navigator item Availability Navigator item Event Log Navigator item FTP Server Navigator item IIS Configuration Navigator item IIS Global Navigator item NNTP Server Navigator item SMTP Server Navigator item Web Server Navigator item Worker Process Navigator item Chapter 2. Attributes reference Attribute groups for the monitoring agent Attributes in each attribute group Active Server Pages attribute group Application Pool WAS attribute group ASP NET attribute group ASP NET Apps Filter attribute group ASP NET Apps V4 attribute group Availability attribute group Centralized Certificate Details attribute group.. 39 Event Log attribute group Failed Request Tracing attribute group Failed Request Tracing Rules attribute group.. 43 FTP Logon Attempt Restrictions Settings attribute group FTP Server Site Status attribute group FTP Service attribute group FTP Site Dynamic IP and Domain Restrictions attribute group FTP Site IP and Domain Restrictions Settings attribute group FTP Version Information attribute group HTTP Custom Error Messages attribute group.. 57 Http Error Log attribute group HTTP Error Response attribute group HTTP Service Request Queues attribute group.. 62 IIS Application Pools Details attribute group.. 64 IIS Application Pools Setting attribute group.. 66 IIS Components attribute group IIS FTP Server Bindings attribute group IIS FTP Server Status attribute group IIS FTP Sites Detail attribute group IIS NNTP Server Status attribute group IIS SMTP Server Status attribute group IIS Version Information attribute group IIS Web Server Bindings attribute group IIS Web Server Site Status attribute group IIS Web Server Status attribute group IIS Web Sites Detail attribute group Internet Information Services Gl attribute group 90 Microsoft FTP Service attribute group Mime s attribute group MSMQ Incoming HTTP Traffic attribute group 102 MSMQ Outgoing HTTP Session attribute group 104 NNTP Server attribute group NNTP Version Information attribute group Performance Object Status attribute group SMTP Server attribute group SMTP Version Information attribute group Thread Pool Status attribute group Virtual Domain Setting attribute group W3SVC W3WP attribute group WAS W3WP attribute group Web Service attribute group Web Service Cache attribute group Web Service Extensions Restricted List attribute group Website Certificate Details attribute group Website Dynamic IP and Domain Restrictions attribute group Website Dynamic IP Restrictions Settings attribute group Website IP and Domain Restrictions Settings attribute group Website Virtual Dir Details attribute group Websites W3C Logs attribute group Disk capacity planning for historical data Chapter 3. Situations reference Predefined situations Situation descriptions Microsoft Internet Information Services Navigator item Active Server Pages Navigator item ASP NET Navigator item Availability Navigator item Event Log Navigator item FTP Server Navigator item IIS Configuration Navigator item IIS Global Navigator item NNTP Server Navigator item SMTP Server Navigator item Web Server Navigator item Worker Process Navigator item Chapter 4. Take Action commands reference Predefined Take Action commands Take Action command descriptions Start Application Host Helper Service action 202 Copyright IBM Corp. 2008, 2014 iii

6 Start Application Pool action Start FTP Publishing Service action Start FTP Site action Start FTP Site by Name action Start HTTP SSL Service action Start IIS Admin Service action Start IIS web server action Start Microsoft FTP Service action Start Net.Msmq Listener Adapter Service action 211 Start Net.Pipe Listener Adapter Service action 212 Start Net.Tcp Listener Adapter Service action 213 Start Net.Tcp Port Sharing Service action Start Network News Transfer Protocol Service action Start Simple Mail Transfer Protocol Service action Start Web Management Service action Start Website action Start Website by Name action Start Windows Process Activation Service action 219 Stop Application Host Helper Service action Stop Application Pool action Stop FTP Publishing Service action Stop FTP Site action Stop FTP Site by Name action Stop HTTP SSL Service action Stop IIS Admin Service action Stop IIS web server action Stop Microsoft FTP Service action Stop Net.Msmq Listener Adapter Service action 228 Stop Net.Pipe Listener Adapter Service action 228 Stop Net.Tcp Listener Adapter Service action 229 Stop Net.Tcp Port Sharing Service action Stop Network News Transfer Protocol Service action Stop Simple Mail Transfer Protocol Service action Stop Web Management Service action Stop Website action Stop Website by Name action Stop Windows Process Activation Service action 235 Chapter 5. Policies reference Predefined policies Chapter 6. Event mapping Chapter 7. Tivoli Common Reporting for the monitoring agent Cognos-based report packages Prerequisites for installing and running packages Extracting the package Importing Cognos report packages Cognos data models and reports Appendix A. Discovery Library Adapter for the Microsoft IIS agent DLA data model class types represented in CDM 287 DLA data model classes for Microsoft IIS agent IIsWebServer class IISWebServices class TMSAgent class Appendix B. Integration with Tivoli Business Service Manager Components for integrating with Tivoli Business Service Manager Tasks to integrate the agent with Tivoli Business Service Manager Installing the Discovery Library Toolkit on the Tivoli Business Service Manager Configuring the Tivoli Event Integration Facility (EIF) probe to enrich events Creating a service in Tivoli Business Service Manager Creating a data source mapping for each data source Configuring additional IBM Tivoli Monitoring web services Viewing data in the Tivoli Enterprise Portal Appendix C. ITCAM for Microsoft Applications documentation library Prerequisite publications Related publications Tivoli Monitoring Community on Service Management Connect Other sources of documentation Accessibility Notices Trademarks Privacy policy considerations Index iv Microsoft IIS agent Reference

7 Tables 1. Cross-linked workspaces to the.net Framework agent Cross-linked workspaces to the Windows OS agent Cross-linked workspaces within the Microsoft Internet Information Services agent Capacity planning for historical data logged by the Microsoft IIS agent IIS Agent Reports Prerequisites Scanner Web Service Data Transfer report Active Server Pages Request and Error report Web Server Availability In Terms Of Hours report [Hourly Heat Map] Web Service HTTP Request report Web Service Request Errors and Error Rate report Web Sites Availability report Web Server Availability report ASP.NET Site Cache Memory Usage report Web Service Files Transfer report Active Server Pages Transactions and Requests report Microsoft FTP Service Files Transfer report FTP Server Availability In Terms Of Hours report Copyright IBM Corp. 2008, 2014 v

8 vi Microsoft IIS agent Reference

9 Chapter 1. Workspaces reference A workspace is the working area of the Tivoli Enterprise Portal application window. The Navigator tree contains a list of the workspaces provided by the agent. About workspaces Use the Navigator tree to select the workspace you want to see. As part of the application window, the status bar shows the Tivoli Enterprise Portal Server name and port number to which the displayed information applies and the ID of the current user. When you select an item in the Navigator tree, a default workspace is displayed. When you right-click a Navigator item, a menu that includes a Workspace item is displayed. The Workspace item contains a list of workspaces for that Navigator item. Each workspace has at least one view. Some views have links to other workspaces. You can also use the Workspace Gallery tool as described in the Tivoli Enterprise Portal User's Guide to open workspaces. The workspaces in the Navigator are displayed in a Physical view that shows your enterprise as a physical mapping or a dynamically populated logical view that is agent-specific. You can also create a Logical view. The Physical view is the default view. This monitoring agent provides predefined workspaces. You cannot modify or delete the predefined workspaces, but you can create new workspaces by editing them and saving the changes with a different name. Workspace views can be any combination of query-based views, event views, and special purpose views. Additional information about workspaces For more information about creating, customizing, and working with workspaces, see "Using workspaces" in the Tivoli Enterprise Portal User's Guide. For a list of the predefined workspaces for this monitoring agent and a description of each workspace, see Predefined workspaces and the information about each individual workspace. Some attribute groups for this monitoring agent might not be represented in the predefined workspaces or views for this agent. For a full list of the attribute groups, see Attribute groups for the monitoring agent on page 13. Cross-linked workspaces This section contains cross-links within the IIS agent and from the IIS agent navigator items and workspaces to: v.net Framework agent v Windows OS agent Table 1 on page 2, Table 2 on page 2, and Table 3 on page 2 contain source, target, and filtering criteria for the cross-linked workspaces. Copyright IBM Corp. 2008,

10 Table 1. Cross-linked workspaces to the.net Framework agent Link name Source navigator item Source workspace name Source view name Target workspace name Filter ASP NET ASP.NET N.A N.A ASP NET N.A ASP.NET Details ASP.NET N.A N.A ASP.NET Details N.A ASP NET Applications ASP.NET Applications Cache Utilizations ASP.NET Applications Requests Status ASP.NET Applications Sessions State ASP.NET N.A N.A ASP NET Applications ASP.NET N.A N.A ASP.NET Applications Cache Utilizations ASP.NET N.A N.A ASP.NET Applications Requests Status ASP.NET N.A N.A ASP.NET Applications Sessions State N.A N.A N.A N.A Table 2. Cross-linked workspaces to the Windows OS agent Source navigator Source Source view Target workspace Link name item workspace name name name Filter SMTP Server SMTP Server N.A. N.A. SMTP Server N.A. Historical SMTP Server SMTP Server N.A. N.A. Historical SMTP Server NNTP Server NNTP Server N.A. N.A. NNTP Server N.A. Historical NNTP Server NNTP Commands Historical NNTP Commands NNTP Server N.A. N.A. Historical NNTP Server NNTP Server N.A. N.A. NNTP Commands NNTP Server N.A. N.A. Historical NNTP Commands Process Storage Worker Process W3SVC Worker Process Statistics Process Storage Worker Process WAS Worker Process Statistics W3SVC Worker Process Statistics WAS Worker Process Statistics Process Storage Process Storage N.A. N.A. N.A. N.A. Process ID Process ID Table 3. Cross-linked workspaces within the Microsoft Internet Information Services agent Source navigator Link name item CGI / ISAPI Web Server Extension Request Statistics Data and File Transfer Statistics User Request Statistics Web Server Web Server Source workspace name Connection and Logon Attempt Statistics Connection and Logon Attempt Statistics Connection and Logon Attempt Statistics Error Statistics Web Server Connection and Logon Attempt Statistics Source view name Connection and Logon Attempt Statistics Connection and Logon Attempt Statistics Connection and Logon Attempt Statistics Connection and Logon Attempt Statistics Target workspace name CGI / ISAPI Extension Request Statistics Data and File Transfer Statistics User Request Statistics Error Statistics Filter Web Site Name Web Site Name Web Site Name Web Site Name 2 Microsoft IIS agent Reference

11 Table 3. Cross-linked workspaces within the Microsoft Internet Information Services agent (continued) Link name Source navigator item Source workspace name Source view name Target workspace name Filter Identity and Recycling Application Pool Setting Microsoft IIS Microsoft IIS Application Pool State Identity and Recycling Application Pool Setting Application Pool Name Performance and Health Application Pool Setting Microsoft IIS Microsoft IIS Application Pool State Performance and Health Application Pool Setting Application Pool Name WAS Application Pool Statistics Microsoft IIS Microsoft IIS Application Pool State WAS Application Pool Statistics Application Pool Name WAS Application Pool Statistics IIS Configuration Identity and Recycling Application Pool Setting Application Pool Configuration WAS Application Pool Statistics Application Pool Name WAS Application Pool Statistics IIS Configuration Performance and Health Application Pool Setting Health WAS Application Pool Statistics Application Pool Name WAS Application Pool Statistics IIS Configuration Performance and Health Application Pool Setting Performance WAS Application Pool Statistics Application Pool Name Predefined workspaces The Microsoft IIS agent provides predefined workspaces, which are organized by navigator item. v Microsoft Internet Information Services navigator item Microsoft Internet Information Services workspace v Active Server Pages navigator item Active Server Pages workspace Session and Transaction Statistics workspace v ASP NET navigator item ASP NET workspace v Availability navigator item Availability workspace Performance Object Status workspace Thread Pool Status workspace v Event Log navigator item Event Log workspace v FTP Server navigator item Data and File Traffic Statistics workspace FTP Server workspace FTP Site Dynamic IP and Domain Restrictions Statistics workspace User and Connection Statistics workspace User and Connection Statistics for Microsoft FTP V6 workspace v IIS Configuration navigator item Chapter 1. Workspaces reference 3

12 Failed Request Tracing Statistics workspace Identity and Recycling Application Pool Setting workspace IIS Configuration workspace Mime s and Extension Restriction List workspace Performance and Health Application Pool Setting workspace Virtual Domain and Centralized Certificate Settings workspace Website Requests and Errors Statistics workspace v IIS Global navigator item IIS Global workspace IIS Installed Components workspace Server Status workspace v NNTP Server navigator item NNTP Server workspace v SMTP Server navigator item SMTP Server workspace v Web Server navigator item CGI and ISAPI Extension Request Statistics workspace Data and File Transfer Statistics workspace Error Statistics workspace HTTP Request Queue and Error Response Statistics workspace MSMQ HTTP Traffic Statistics workspace User Request Statistics workspace Web Server workspace Web Server Cache Statistics workspace Website Dynamic IP and Domain Restrictions Statistics workspace v Worker Process navigator item WAS Application Pool Statistics workspace WAS Worker Process Statistics workspace Worker Process workspace Workspace descriptions Each workspace description provides information about the workspace such as the purpose and a list of views in the workspace. Workspaces are listed under Navigator items. Microsoft Internet Information Services Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. Microsoft Internet Information Services workspace This workspace provides information about Microsoft IIS web server V6.0 and V7.x, including the application pool state and the availability of services and processes. This workspace contains the following views: ASP Request Traffic Displays the average number of ASP requests that were executed per second. Web Data Traffic Displays the rate in seconds at which data in KB was sent and received by the web server. 4 Microsoft IIS agent Reference

13 File Cache Lookup Displays the number of successful and unsuccessful lookups in the file cache. BLOB Cache Lookup Displays the number of successful and unsuccessful lookups in the Binary Large Objects (BLOB) cache. Application Pool State Displays the status of the individual application pool. Processes and Services Displays the state of services and processes in the application. The state is UP if the service is running and DOWN if the service exists but is not running. Active Server Pages Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. Active Server Pages workspace This workspace displays statistics for ASP Requests and Errors. This workspace contains the following views: Request and Error Statistics Displays the information about Request and Error related attributes of ASP. Error Rate Displays the average number of errors that occurred per second. Request Rate Displays the average number of requests that were executed per second. Response Time Displays the time, in milliseconds, that it took to execute the most recent request and the time the most recent request waited in the queue. Request Statistics Displays the number of Rejected, Not Found, Not Authorized, and Timed out requests for ASP. Session and Transaction Statistics workspace This workspace displays the session and transaction statistics for ASP. This workspace contains the following views: Session and Transaction Statistics Displays the information about sessions and transaction related attributes of ASP. Current Sessions Displays the number of sessions currently being serviced. Transaction Rate Displays the average number of transactions that have been started per second. ASP NET Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. ASP NET workspace This workspace displays the ASP.NET application statistics. This workspace contains the following views: ASP.NET Application Statistics Displays the attributes that provide information about a single instance of an ASP.NET application. Infrastructure Error Event Rate Displays the number of HTTP error events raised per second. Cache % Machine Memory Displays the amount of physical memory used by the computer divided by the physical memory limit for the cache, as a percentage. Chapter 1. Workspaces reference 5

14 Cache % Process Memory Displays the value of private bytes for the worker process divided by the private bytes memory limit for the cache, as a percentage. Availability Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. Availability workspace The Availability workspace displays the overall health of the application. This workspace contains the following views: Availability Displays the state of each component in the application. Each process is displayed using a descriptive name, the name of the running process, and the state of the process (UP, DOWN, or PROCESS_DATA_NOT_AVAILABLE). Each service is displayed using a descriptive name, the short name of the service, and the state of the service (UP, DOWN, or UNKNOWN). The state is UP if the service is running, DOWN if the service exists but is not running. UNKNOWN indicates that the service is not installed, so these elements are filtered from the view. When the state of the component is DOWN (for a process, or service) it is highlighted with a red background. Processor Displays the amount of CPU used by each process that is a component of the application. This displays the 2 main components of CPU usage, privileged time which is time spent in the kernel on behalf of the process and user mode time, which is the time spent running the process code. Threads Displays the number of threads used by each process that is a component of the application. Memory Displays the amount of memory being consumed by each process that is a component of the application. This total (virtual) size of the process and the size of the process in memory (working set) are displayed. Performance Object Status workspace This workspace displays the overall health of the application. This workspace contains the following view: Performance Object Status Displays the status of the data collection from the application. Usually this will display NO ERROR indicating that the agent is collecting application data correctly. If some of the agent's other views are empty, then this view will help isolate the cause of the failure. PerfMon objects will display the object class name. Thread Pool Status workspace This workspace displays the information of the Thread Pool Status attribute group. This workspace contains the following view: Thread Pool Status Provides information about the Thread Pool Status attribute group and the status of the internal thread pool used to collect the data asynchronously. Event Log Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. Event Log workspace The Event Log workspace shows the details for the recent events logged by the application to the Windows Event Log. By default, the agent only displays events that occur after the agent is started. Events are removed from the Event Log view 1 hour after they occur. This workspace contains the following view: 6 Microsoft IIS agent Reference

15 Event Log Shows the recent Event Log entries for Microsoft Internet Information Server. FTP Server Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. Data and File Traffic Statistics workspace This workspace displays the data and file traffic statistics of the Microsoft FTP service V7.x and later. This workspace contains the following views: Data and File Traffic Statistics Displays the attributes that provide information about data and file traffic of Microsoft FTP service V7.x and later. Data Traffic Displays the rate of data sent, received, and transferred by the Microsoft FTP service in KB per second. File Traffic Displays the rate of files sent, received, and transferred by the Microsoft FTP service per second. FTP Server workspace This workspace displays the data and file traffic statistics of FTP service V6. This workspace contains the following views: Data and File Traffic Statistics Displays the attributes that provide information about data and file traffic of FTP service. FTP Sites Displays status for FTP sites running on Microsoft IIS FTP Server. Data Traffic Displays the rate of data sent, received, and transferred by the FTP service in KB per second. File Traffic Displays the rate of files sent, received, and transferred by the FTP service per second. FTP Site Dynamic IP and Domain Restrictions Statistics workspace This workspace displays the settings for the dynamic IP and domain restrictions of each FTP site. This workspace contains the following views: FTP Site Dynamic IP and Domain Restrictions Summary Displays the attributes that provide information about the dynamic IP and domain restrictions that are applied to each FTP site. FTP Site IP and Domain Restrictions Settings Summary Displays the attributes that provide configuration information about the dynamic IP and domain restrictions that are applied to each FTP site. User and Connection Statistics workspace This workspace displays the user and connection statistics of the Microsoft FTP service V7.x and later. This workspace contains the following views: User and Connection Statistics Displays the information about user and connection related attributes of Microsoft FTP service. Current Users Displays the number of users who currently have anonymous and nonanonymous connections that have been made by using the Microsoft FTP service. Current Connections Displays the current number of connections that have been established with the Microsoft FTP service. Chapter 1. Workspaces reference 7

16 % Current Users Displays the percentage of users who have anonymous and nonanonymous connections that have been made by using the Microsoft FTP service. Logon Attempt Rate Displays the rate of number of logons that have been attempted by using the Microsoft FTP service per second. User and Connection Statistics for Microsoft FTP V6 workspace This workspace displays the user and connection statistics of FTP service V6. This workspace contains the following views: User and Connection Statistics Displays the information about user and connection related attributes of FTP service. Current Users Displays the number of users who currently have anonymous and nonanonymous connections that were made by using the FTP service. Current Connections Displays the current number of connections that have been established with the FTP service. % Current Users Displays the percentage of users who have anonymous and nonanonymous connections that were made by using the FTP service. Logon Attempt Rate Displays the rate of number of logons that have been attempted by using the FTP service per second. IIS Configuration Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. Identity and Recycling Application Pool Setting workspace This workspace displays the identity and recycling related setting for an application pool. This workspace contains the following views: Recycling Displays the recycling related configuration settings of an application pool. Identity Displays the identity related configuration settings of an application pool. Application Pool Configuration Displays the status and configuration settings of an application pool. IIS Configuration workspace This workspace displays the HTTP custom error messages configured with web server and HTTP errors logged by HTTP API. This workspace contains the following views: HTTP Custom Error Messages Displays the information related to HTTP custom error messages. HTTP Error Log Displays the information about HTTP errors logged by HTTP sys kernel in the Httperr log file. Mime s and Extension Restriction List workspace This workspace displays the MIME types and web service extensions associated with web server. This workspace contains the following views: Mime s Displays all the Multipurpose Internet Mail Extensions (MIME) types so that you can identify the types of content that can be served from a web server to a browser or a mail client. Web Service Extension Restriction List Displays information about all the available web service extensions for Microsoft IIS. 8 Microsoft IIS agent Reference

17 Performance and Health Application Pool Setting workspace This workspace displays the performance and health related setting for an application pool. This workspace contains the following views: Performance Displays the performance related configuration settings of an application pool. Health Displays the health related configuration settings of an application pool. Website Requests and Errors Statistics workspace This workspace displays the details of each request that arrives at a web server. This workspace contains the following view: Website W3C Logs Summary Displays information about each request that is compliant to the W3C format and that arrives at a web server. IIS Global Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. IIS Global workspace This workspace displays the statistics for Internet Information Services Global object. This workspace contains the following views: Global Parameters Displays the attributes that show statistics for Internet Information Services Global object. % Cache Hits Displays the percentage(%) hits for file cache and BLOB cache. Current Files Cached Displays the number of files that are currently in the cache. Cache Memory Usage Displays the current and maximum number of KB used for the file cache. Current BLOB Cached Displays the number of BLOB information blocks that are currently in the cache. Active Flushed Entries Displays the number of cached file handles that will close when all current transfers are complete. IIS Installed Components workspace This workspace displays the installed modules of IIS V7.x and later. This workspace contains the following view: IIS Installed Components Displays the installed module names of Microsoft IIS V7.x and later. Server Status workspace This workspace displays the status and version information for SMTP, NNTP, FTP, and IIS web server. This workspace contains the following views: Web Server Status Displays the current status of the Microsoft IIS web server. IIS Version Displays the information about Microsoft IIS web server version. FTP Server Status Displays the current status of the Microsoft IIS FTP Server. FTP Version Displays the information about Microsoft IIS FTP Server version. NNTP Server Status Displays the current status of the NNTP Server on Microsoft IIS 6.0. NNTP Version Displays the information about NNTP Server version on Microsoft IIS 6.0. Chapter 1. Workspaces reference 9

18 SMTP Server Status Displays the current status of the Microsoft IIS SMTP Server. SMTP Version Displays the information about Microsoft IIS SMTP Server version. NNTP Server Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. NNTP Server workspace This workspace displays the status for each NNTP Virtual Server running on Microsoft IIS 6.0. This workspace contains the following view: NNTP Virtual Server Status Displays the status for each NNTP Virtual Server running on Microsoft IIS 6. SMTP Server Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. SMTP Server workspace This workspace displays the status for each SMTP Virtual Server running on Microsoft IIS SMTP server. This workspace contains the following view: SMTP Virtual Server Status Displays the status for each SMTP Virtual Server running on Microsoft IIS SMTP server. Web Server Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. CGI and ISAPI Extension Request Statistics workspace This workspace displays the request statistics for CGI/ISAPI extension requests made to the web service. This workspace contains the following views: CGI/ISAPI Extension Request Statistics Displays the information about the CGI / ISAPI Extension Requests attributes of web service. CGI Request Rate Displays the rate, in seconds, at which CGI requests are processed simultaneously by the web service. ISAPI Request Rate Displays the rate, in seconds, at which ISAPI extension requests are processed by the web service. Data and File Transfer Statistics workspace This workspace displays the data and file traffic statistics of web service. This workspace contains the following views: Data and File Transfer Statistics Displays the attributes that provide information about data and file traffic of web service. Data Transfer Rate Displays the rate of data sent, received, and transferred by the web service in KB per second. File Transfer Rate Displays the rate of files sent and received by the web service per second. Error Statistics workspace This workspace displays the error statistics of the web service. This workspace contains the following views: Error and Request Statistics Displays the information about the error related attributes of the web service. 10 Microsoft IIS agent Reference

19 Page Not Found Error Rate Displays the rate, in seconds, at which requests were not satisfied by the server because the requested document was not found. Locked Error Rate Displays the rate, in seconds, at which requests were not satisfied because the requested document was locked. User Request Statistics workspace This workspace displays the user request statistics of the web service. This workspace contains the following views: User Request Statistics Displays the information about user and request related attributes of the web service. Current Users Request Displays the number of users who currently have anonymous and nonanonymous requests pending with the web service. User Request Rate Displays the rate, in seconds, at which users made anonymous and nonanonymous requests to the web service. % Current Users Displays the percentage of users who currently have anonymous and nonanonymous requests pending with the web service. Web Server workspace This workspace displays connection and logon attempts statistics of web service and status of each website hosted on Microsoft IIS. This workspace contains the following views: Connection and Logon Attempt Statistics Displays the attributes that provide information about connection and logon attempts of web service. Web Sites Displays status for websites running on Microsoft IIS web server. Current Connections Displays the number of active connections made to the web service. Connection and Logon Attempts Displays the rate, in seconds, at which logon and connections are attempted to the web service. Website Certificate Details Displays the details of the website certificate for each website hosted on Microsoft IIS. Web Server Cache Statistics workspace This workspace displays the web server cache statistics. This workspace contains the following views: Web Server Cache Statistics Displays the information about the web server cache attributes. Current File Cache Memory Usage Displays the current number of KB that are used for the user-mode file cache. Current File Cached Displays the current number of files that are in the user-mode cache. Flushed Entries Displays the file handles cached in user-mode that will be closed when all current transfers complete. Website Dynamic IP and Domain Restrictions Statistics workspace This workspace displays the settings for the dynamic IP and domain restrictions of each website. This workspace contains the following views: Website Dynamic IP and Domain Restrictions Summary Displays the attributes that provide information about the dynamic IP and domain restrictions that are applied on each website. Chapter 1. Workspaces reference 11

20 Website IP and Domain Restrictions Settings Summary Displays the attributes that provide configuration information about the dynamic IP and domain restrictions that are applied on each website. Website Dynamic IP Restrictions Settings Summary Displays the attributes that provide configuration information about the dynamic IP restrictions that are applied on each website. Worker Process Navigator item The workspace descriptions are organized by the Navigator item to which the workspaces are relevant. WAS Application Pool Statistics workspace This workspace displays the information related to the Windows Process Activation Service (WAS) for application pool of the IIS V7.5 and later. This workspace contains the following views: WAS Application Pool Statistics Displays the information related to the Windows Process Activation Service (WAS) for application pool of the IIS V7.5 and later. Current Worker Processes Displays the current number of worker processes that are running in application pool the IIS V7.5 and later. WAS Worker Process Statistics workspace This workspace displays the statistics of worker processes running on Microsoft IIS V7.x and later. This workspace contains the following views: WAS Worker Process Statistics Displays data about a specific worker process. Message Received Rate Displays the rate of total number of messages received by the worker process from Web Admin service per second. Health Ping Rate Displays the rate of total number of health pings received by the process per second. Message Sent Rate Displays the rate of total number of messages sent to Web Admin service by the worker process per second. Worker Process workspace This workspace displays the HTTP request processing related data for the worker processes on Microsoft IIS V7.x and later. This workspace contains the following views: W3SVC Worker Process Statistics Displays the HTTP request processing related data for the worker processes on Microsoft IIS V7.x and later. HTTP Request Rate Displays the HTTP requests being processed by the worker process per second. Active Thread Count Displays the number of threads actively processing requests in the worker process. 12 Microsoft IIS agent Reference

21 Chapter 2. Attributes reference Attributes are the application properties that are being measured and reported by the IBM Tivoli Composite Application Manager for Microsoft Applications: Microsoft Internet Information Services Agent. About attributes Attributes are organized into attribute groups. Attributes in an attribute group relate to a single object such as an application, or to a single kind of data such as status information. Attributes in a group can be used in queries, query-based views, situations, policy workflows, take action definitions, and launch application definitions. Chart or table views and situations are two examples of how attributes in a group can be used: v Chart or table views Attributes are displayed in chart and table views. The chart and table views use queries to specify which attribute values to request from a monitoring agent. You use the Properties editor to apply filters and set styles to define the content and appearance of a view based on an existing query. v Situations You use attributes to create situations that monitor the state of your operating system, database, or application. A situation describes a condition you want to test. When you start a situation, the values you assign to the situation attributes are compared with the values collected by the Microsoft IIS agent and registers an event if the condition is met. You are alerted to events by indicator icons that are displayed in the Navigator. Additional information about attributes For more information about using attributes and attribute groups, see the Tivoli Enterprise Portal User's Guide. For a list of the attribute groups, a list of the attributes in each attribute group, and descriptions of the attributes for this monitoring agent, see Attribute groups for the monitoring agent and Attributes in each attribute group on page 17. Attribute groups for the monitoring agent The Microsoft IIS agent contains the following attribute groups. The table name depends on the maximum table name limits of the target database being used for the Tivoli Data Warehouse. If the maximum name is 30 characters, any warehouse table name longer than 30 characters is shortened to 30 characters. v Attribute group name: Active Server Pages Table name: KQ7ACTIVES Warehouse table name: KQ7_ACTIVE_SERVER_PAGES or KQ7ACTIVES v Attribute group name: Application Pool WAS Table name: KQ7APPLWAS Warehouse table name: KQ7_APPLICATION_POOL_WAS or KQ7APPLWAS v Attribute group name: ASP NET Table name: KQ7ASPNETA Warehouse table name: KQ7_ASP_NET or KQ7ASPNETA Copyright IBM Corp. 2008,

22 v Attribute group name: ASP NET Apps Filter Table name: KQ7ASPNETF Warehouse table name: KQ7_ASP_NET_APPS_FILTER or KQ7ASPNETF v Attribute group name: ASP NET Apps V4 Table name: KQ7ASPNET4 Warehouse table name: KQ7_ASP_NET_APPS_V4 or KQ7ASPNET4 v Attribute group name: Availability Table name: KQ7AVAIL Warehouse table name: KQ7_AVAILABILITY or KQ7AVAIL v Attribute group name: Centralized Certificate Details Table name: KQ7CENCER Warehouse table name: KQ7_CENTRALIZED_CERTIFICATE_DETAILS or KQ7CENCER v Attribute group name: Event Log Table name: KQ7EVTLOG Warehouse table name: KQ7_EVENT_LOG or KQ7EVTLOG v Attribute group name: FTP Logon Attempt Restrictions Settings Table name: KQ7FTPLAR Warehouse table name: KQ7_FTP_LOGON_ATTEMPT_RESTRICTIONS_SETTINGS or KQ7FTPLAR v Attribute group name: FTP Server Site Status Table name: KQ7IISFTPS Warehouse table name: KQ7_FTP_SERVER_SITE_STATUS or KQ7IISFTPS v Attribute group name: FTP Service Table name: KQ7FTPSERV Warehouse table name: KQ7_FTP_SERVICE or KQ7FTPSERV v Attribute group name: FTP Site Dynamic IP and Domain Restrictions Table name: KQ7FDYNIPD Warehouse table name: KQ7_FTP_SITE_DYNAMIC_IP_AND_DOMAIN_RESTRICTIONS or KQ7FDYNIPD v Attribute group name: FTP Site IP and Domain Restrictions Settings Table name: KQ7FIPDORS Warehouse table name: KQ7_FTP_SITE_IP_AND_DOMAIN_RESTRICTIONS_SETTINGS or KQ7FIPDORS v Attribute group name: FTP Version Information Table name: KQ7IISFTPI Warehouse table name: KQ7_FTP_VERSION_INFORMATION or KQ7IISFTPI v Attribute group name: HTTP Custom Error Messages Table name: KQ7HTTPCUS Warehouse table name: KQ7_HTTP_CUSTOM_ERROR_MESSAGES or KQ7HTTPCUS v Attribute group name: Http Error Log Table name: KQ7HTTPERR Warehouse table name: KQ7_HTTP_ERROR_LOG or KQ7HTTPERR v Attribute group name: HTTP Error Response Table name: KQ7HTTPRES Warehouse table name: KQ7_HTTP_ERROR_RESPONSE or KQ7HTTPRES v Attribute group name: HTTP Service Request Queues 14 Microsoft IIS agent Reference

23 Table name: KQ7HTTPSER Warehouse table name: KQ7_HTTP_SERVICE_REQUEST_QUEUES or KQ7HTTPSER v Attribute group name: IIS Application Pools Details Table name: KQ7APPPOOL Warehouse table name: KQ7_IIS_APPLICATION_POOLS_DETAILS or KQ7APPPOOL v Attribute group name: IIS Application Pools Setting Table name: KQ7IISAPPL Warehouse table name: KQ7_IIS_APPLICATION_POOLS_SETTING or KQ7IISAPPL v Attribute group name: IIS Components Table name: KQ7IISCOMP Warehouse table name: KQ7_IIS_COMPONENTS or KQ7IISCOMP v Attribute group name: IIS FTP Server Bindings Table name: KQ7FTPBIND Warehouse table name: KQ7_IIS_FTP_SERVER_BINDINGS or KQ7FTPBIND v Attribute group name: IIS FTP Server Status Table name: KQ7IISFTPM Warehouse table name: KQ7_IIS_FTP_SERVER_STATUS or KQ7IISFTPM v Attribute group name: IIS FTP Sites Detail Table name: KQ7FSITDTL Warehouse table name: KQ7_IIS_FTP_SITES_DETAIL or KQ7FSITDTL v Attribute group name: IIS NNTP Server Status Table name: KQ7IISNNT2 Warehouse table name: KQ7_IIS_NNTP_SERVER_STATUS or KQ7IISNNT2 v Attribute group name: IIS SMTP Server Status Table name: KQ7IISSMM Warehouse table name: KQ7_IIS_SMTP_SERVER_STATUS or KQ7IISSMM v Attribute group name: IIS Version Information Table name: KQ7IISWEBI Warehouse table name: KQ7_IIS_VERSION_INFORMATION or KQ7IISWEBI v Attribute group name: IIS Web Server Bindings Table name: KQ7WEBBIND Warehouse table name: KQ7_IIS_WEB_SERVER_BINDINGS or KQ7WEBBIND v Attribute group name: IIS Web Server Site Status Table name: KQ7IISWEBS Warehouse table name: KQ7_IIS_WEB_SERVER_SITE_STATUS or KQ7IISWEBS v Attribute group name: IIS Web Server Status Table name: KQ7IISWEB1 Warehouse table name: KQ7_IIS_WEB_SERVER_STATUS or KQ7IISWEB1 v Attribute group name: IIS Web Sites Detail Table name: KQ7WSITDTL Warehouse table name: KQ7_IIS_WEB_SITES_DETAIL or KQ7WSITDTL v Attribute group name: Internet Information Services Gl Table name: KQ7INTERNE Warehouse table name: KQ7_INTERNET_INFORMATION_SERVICES_GL or KQ7INTERNE v Attribute group name: Microsoft FTP Service Chapter 2. Attributes reference 15

24 Table name: KQ7WIN32P1 Warehouse table name: KQ7_MICROSOFT_FTP_SERVICE or KQ7WIN32P1 v Attribute group name: Mime s Table name: KQ7MIMETYP Warehouse table name: KQ7_MIME_TYPES or KQ7MIMETYP v Attribute group name: MSMQ Incoming HTTP Traffic Table name: KQ7MQHTPIT Warehouse table name: KQ7_MSMQ_INCOMING_HTTP_TRAFFIC or KQ7MQHTPIT v Attribute group name: NNTP Server Table name: KQ7IISNNTP Warehouse table name: KQ7_NNTP_SERVER or KQ7IISNNTP v Attribute group name: NNTP Version Information Table name: KQ7IISNNT0 Warehouse table name: KQ7_NNTP_VERSION_INFORMATION or KQ7IISNNT0 v Attribute group name: Performance Object Status Table name: KQ7POBJST Warehouse table name: KQ7_PERFORMANCE_OBJECT_STATUS or KQ7POBJST v Attribute group name: SMTP Server Table name: KQ7IISSMTP Warehouse table name: KQ7_SMTP_SERVER or KQ7IISSMTP v Attribute group name: SMTP Version Information Table name: KQ7IISSMT0 Warehouse table name: KQ7_SMTP_VERSION_INFORMATION or KQ7IISSMT0 v Attribute group name: Thread Pool Status Table name: KQ7THPLST Warehouse table name: KQ7_THREAD_POOL_STATUS or KQ7THPLST v Attribute group name: Virtual Domain Setting Table name: KQ7VIRDOSE Warehouse table name: KQ7_VIRTUAL_DOMAIN_SETTING or KQ7VIRDOSE v Attribute group name: W3SVC W3WP Table name: KQ7WIN32PE Warehouse table name: KQ7_W3SVC_W3WP or KQ7WIN32PE v Attribute group name: WAS W3WP Table name: KQ7WIN32P0 Warehouse table name: KQ7_WAS_W3WP or KQ7WIN32P0 v Attribute group name: Web Service Table name: KQ7WEBSERV Warehouse table name: KQ7_WEB_SERVICE or KQ7WEBSERV v Attribute group name: Web Service Cache Table name: KQ7WEBSER1 Warehouse table name: KQ7_WEB_SERVICE_CACHE or KQ7WEBSER1 v Attribute group name: Web Service Extensions Restricted List Table name: KQ7RESTRIC Warehouse table name: KQ7_WEB_SERVICE_EXTENSIONS_RESTRICTED_LIST or KQ7RESTRIC v Attribute group name: Website Certificate Details 16 Microsoft IIS agent Reference

25 Table name: KQ7SITECER Warehouse table name: KQ7_WEBSITE_CERTIFICATE_DETAILS or KQ7SITECER v Attribute group name: Website Dynamic IP and Domain Restrictions Table name: KQ7DYNIPDO Warehouse table name: KQ7_WEBSITE_DYNAMIC_IP_AND_DOMAIN_RESTRICTIONS or KQ7DYNIPDO v Attribute group name: Website Dynamic IP Restrictions Settings Table name: KQ7DYIPRS Warehouse table name: KQ7_WEBSITE_DYNAMIC_IP_RESTRICTIONS_SETTINGS or KQ7DYIPRS v Attribute group name: Website IP and Domain Restrictions Settings Table name: KQ7IPDORS Warehouse table name: KQ7_WEBSITE_IP_AND_DOMAIN_RESTRICTIONS_SETTINGS or KQ7IPDORS v Attribute group name: Website Virtual Dir Details Table name: KQ7VIRDIR Warehouse table name: KQ7_WEBSITE_VIRTUAL_DIR_DETAILS or KQ7VIRDIR v Attribute group name: Websites W3C Logs Table name: KQ7WW3CLOG Warehouse table name: KQ7_WEBSITES_W3C_LOGS or KQ7WW3CLOG Attributes in each attribute group Attributes in each Microsoft IIS agent attribute group collect data that the agent uses for monitoring. The descriptions of the attribute groups contain the following information: Historical group Whether the attribute group is a historical type that you can roll off to a data warehouse. Attribute descriptions Information such as description, type, source, and warehouse name, as applicable, for each attribute in the attribute group. Some attributes are designated as key attributes. A key attribute is an attribute that is used in warehouse aggregation to identify rows of data that represent the same object. Active Server Pages attribute group This attribute group monitors Active Server Pages performance. Historical group This attribute group is eligible for use with Tivoli Data Warehouse. Attribute descriptions The following list contains information about each attribute in the Active Server Pages attribute group: Node attribute: This attribute is a key attribute. The managed system name of the agent. NODE Timestamp attribute The local time at the agent when the data was collected. Chapter 2. Attributes reference 17

26 TIMESTAMP Error Rate (per sec) attribute The average number of errors that occurred per second. Real number (32-bit gauge) with two decimal places of precision with enumerated values. The strings are displayed in the Tivoli Enterprise The warehouse and queries return the values that are shown in parentheses. The following values are defined: ERRORS_RATE or ERRORS_SEC Errors During Script Runtime attribute The number of requests that failed because run-time errors occurred. Integer (32-bit gauge) with enumerated values. The strings are displayed in the Tivoli Enterprise The warehouse and queries return the values that are ERRORS_DURING_SCRIPT_RUNTIME or ERRORS_DUR Errors From ASP Preprocessor attribute The number of requests that failed because preprocessor errors occurred. Integer (32-bit gauge) with enumerated values. The strings are displayed in the Tivoli Enterprise The warehouse and queries return the values that are ERRORS_FROM_ASP_PREPROCESSOR or ERRORS_FRO Errors From Script Compilers attribute The number of requests that failed because script compilation errors occurred. Integer (32-bit gauge) with enumerated values. The strings are displayed in the Tivoli Enterprise The warehouse and queries return the values that are 18 Microsoft IIS agent Reference