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8 Training Classes ComplianceTest Pty Ltd offers training services for any of the standards for which we offer compliance testing and certification. There are two types of training courses: In depth training on the standard itself (eg SuperStream) and any underlying technologies (eg XBRL and ebms) Hands-on training on the use of Compliance Test services to achieve certification. Please refer to the events page ( to find scheduled dates for the training courses. Training Course: SuperStream Standards in Depth Purpose The purpose of this training course is to provide participants with a sound understanding of the SuperStream standards and the underlying technologies. Students will cover the foundation technologies (XBRL and ebms3) and the use of those technologies in the SuperStream specification (Taxonomy, MIG, Message orchestration, error messaging) in sufficient detail to support implementation projects. Who should attend Software architects, team leads, developers, business analyst and project managers that are engaged in Super- Stream implementation projects. Implementer organisations would typically include payroll software providers, payroll service providers, fund administration software providers, clearing houses, gateways, SMSF administrators, large employers and large funds. Pre-requisites Basic knowledge of XML and SOAP is assumed. Most technical staff will already have sufficient XML / SOAP knowledge for this course. For those that are unfamiliar with XML and SOAP, the self-paced training at and is sufficient. Cost and location The course is a one-day hands-on classroom training held at Cliftons training facilities in Sydney and Melbourne (one class per month per city). Cost is $900 per student. PCs, software, and catering are included. Curriculum 9:00 9:15 9:45 10:45 11:00 12:00 12:30 13:30 14:00 15:00 15:15 16:15 16:45 Introductions, course overview, student expectations XBRL background & intent xbrl.org standards Overview of usage (SEC, SBR, etc) Understanding XBRL instances XBRLi schema, types, items Tuples, context Exercise 1 Identifying all the components of a contributions document instance Morning tea break Understanding XBRL taxonomies Taxonomy schema Presentation & definition link-bases Dimensions Exercise 2 download the SuperStream taxonomy & validate the previous instance SuperStream XBRL The taxonomy, implementation guide, schematron validation rules Lunch break ebms3 / AS4 background & intent OASIS standards Overview of usage The ebms3 envelope Header, message parts AS4 receipt, message security Exercise 3 send a valid / invalid ebms message & view the receipt / error signal Afternoon tea break ebms message handlers pmodes, partition channels, message exchange patterns AS4 profiles, SuperStream profiles Exercise 4 Light client PULL of inbound message & correlated response SuperStream messaging: Errors and the event header, error codes, correlating error responses Transport linkages, partial & progressive response messages Wrap-up, review of expectations.
9 Training Classes Training Course: SuperStream Compliance Testing Purpose The purpose of this training course is to provide students with a sound understanding of SuperStream compliance requirements and how to meet them using services. Students will cover ATO requirements, roles, conformance levels, the contributions test suite, test data profiles, performing test transactions, and making verifiable compliance claims. Who should attend Software architects, team leads, developers, business analyst and project managers that are engaged in Super- Stream implementation projects. Implementer organisations would typically include payroll software providers, payroll service providers, fund administration software providers, clearing houses, gateways, SMSF administrators, large employers and large funds. Pre-requisites Attendance of the SuperStream Standards in Depth training course is strongly recommended as a pre-requisite to this course. Cost and location The course is a one-day hands on classroom training held at Cliftons training facilities in Sydney and Melbourne (one class per month per city). Cost is $900 per student. PCs, software, and catering are included. Curriculum 9:00 9:15 9:45 10:45 11:00 12:00 12:30 13:30 14:00 15:00 15:15 16:15 16:45 Introductions, course overview, student expectations Review of SuperStream standards Taxonomy, MIG, error messaging, schematron, ebms profiles Compliancetest.net concepts Communities, test suites, test cases, profiles types, profile instances Tester roles, conformance levels, test plans Exercise 1 Setup for testing: registration, community membership, trial subscription, download reference client, test message. Morning tea break Compliancetest.net validation rules Transaction patterns, technical (XBRL & Schematron) validation sequence Business process patterns & business validation rules, Exercise 2 as an employer, send valid and invalid messages to the test harness default fund. SuperStream messaging roles & identifiers Employees / Employers/ Default Funds / Choice Funds / Administrators Mapping TFNs / ABNs / USIs to ebms and XBRL Lunch break Contributions test suite Test data the default employers, funds, and employees/members. Test scenarios registrations, contributions, positive & negative cases. Triggering outbound test messages The trigger API and user interface. PUSH-ing and PULL-ing. Tester end-points & credentials for PUSH. Exercise 3 as a fund, trigger valid and invalid messages from the test harness default employer. Afternoon tea break Customising test data. JSon data format, editing default profiles and saving your own. Setup for on-going regression testing. Exercise 4 modify compliancetest default test data profiles. Re-run a test case. Certification and ongoing support Registering products & making compliance claims. Versioning of products & test suites & reference specifciations. Ongoing support from the community (forums) and from compliancetest.net (support tickets). Wrap-up, review of expectations.
10 SupportServices Compliancetest.net offers two types of support services Community support. Available via the Forum tab on each community home page. Registered community members may post questions on the forum at any time. Responses may be received from ComplianceTest staff or from other community members. There is no guarantee of a response or that the response is accurate. Commercial support. Available via the Support tab of each user s personal dashboard. User must have a registered and verified payment method (credit card) in order to raise a commercial support ticket. ComplianceTest staff will answer commercial support requests within a defined SLA (Service Level Agreement). Commercial Support Scope The scope of ComplianceTest support services is limited to the use of ComplianceTest services for example questions about specific test cases, test transactions, test data profiles, and so on. Customers that require more general Super- Stream implementation support services should contact a qualified systems integrator such as IQ group. Cost Commercial support services are charged at an hourly rate of $ exclusive of GST with a minimum charge of 1 hour. We expect that most support requests will not exceed the minimum charge. Customers will always be asked in advance to approve hours in excess of the minimum. Support requests are charged to registered credit cards once the ticket is marked as resolved. Monthly statements will reflect all support requests made during the previous month. SLA Standard support tickets are answered in accordance with the ComplianceTest support Service Level Agreement (SLA) SLA Metric Time to Respond SLA Metric Time to Resolve Accepted Resolved Requested Assigned Closed Rejected Escalation Trigger Escalated Time to Respond: 12 hours. This is the maximum time by which a ComplianceTest support staff will respond to the ticket. The response is either an acceptance of the ticket (in which case the time to resolve clock starts), a clarification request, or a rejection. Time to Resolve: 48 hours. This is the maximum time by which an issue raised in an accepted support ticket will be resolved by our support staff. The time to resolve clock starts from when a ticket is accepted and is suspended during any customer feedback or clarification request. Issue Management Customers can raise support tickets and monitor their progress via the Support tab on their user dashboard.
11 ContactUs ComplianceTest is a joint venture between Drummond Group Inc, USA and ComplianceTest Pty Ltd, Australia. Please contact either company via the phone numbers. About Drummond Group Inc. Founded in 1999, Drummond Group Inc. (DGI) is a leader in innovative, global software testing and acts as a catalyst to advance and tie together technologies, standards, security and interoperability in vertical industries smart grid, automotive, health care, financial services, government, petroleum, pharmaceutical and retail. As a trusted, experienced and accredited interoperability test lab, the firm offers global test services through the product life cycle, including auditing, quality assurance, conformance and test consulting. For more information, please visit or [email protected] About ComplianceTest Founded in 2013, ComplianceTest Pty Ltd is a cloud based testing and certification service. hosts detailed test suites, test, data, articles, and forums for reference standards such as SuperStream. The service simulates all business roles in a process (employers and funds in the case of SuperStream) so customers can test their implementations independently against the compliancetest.net reference implementation. Customers can register their products or services, create test plans, execute tests, and register their compliance claims. Our low monthly subscription pricing model makes using our service much cheaper than building your own testing capability. For more information, please visit or [email protected] Get In Touch: Australia ComplianceTest Pty Ltd Level 1 The Realm, 18 National Circuit, Barton, ACT 2600, Australia Phone: [email protected] Get In Touch: United States Drummond Group Inc North Hwy 183, Suite B Austin, TX 78750, USA Phone: [email protected] powered by
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