Dr Anastasios A. Zopiatis
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1 Dr Anastasios A. Zopiatis Spirou Araouzou 115 P. O. Box 50329, 3036 Limassol, CYPRUS Office Fax EDUCATION: DOCTORATE IN PROFESSIONAL STUDIES (Student Development in Hospitality Education) Middlesex University, Tottenham, LONDON, UK. Graduation Date: July 2004 Unconditional Pass MASTER OF SCIENCE, Hotel Administration University of Nevada, Las Vegas, NEVADA, USA. Graduation Date: May 1998 Overall GPA: 3.82 / 4.00 BACHELOR OF SCIENCE, Hotel, Restaurant, and Travel Administration Southern Illinois University, Carbondale, ILLINOIS, USA. Graduation Date: May 1996 Overall GPA: 3.67 / 4.00 (Cum Laude) CERTIFICATIONS: International CHRIE Career Advancement Academy, San Diego, CALIFORNIA, USA Leadership Consortium, Certification of Completion July 30 th, 2014 QSR International NVivo Training Workshop, London, UNITED KINGDOM NVivo 8 Fundamentals and Moving on in NVivo 8 May 2009 Cornell University School of Hotel Administration, Ithaca, NEW YORK, USA Professional Development Program: Certification in Human Resources Management after the completion of the following required sequence of courses: 1. Strategic Leadership 2. Managing People: Essential Skills for Leadership 3. Strategic Human Resources 4. Negotiations in the Service Industry Summer 2006 Cornell University School of Hotel Administration, Ithaca, NEW YORK, USA Professional Development Program: Certification in Conference Center Management, Functions, and Operations Summer 2006 Cornell University School of Hotel Administration, Ithaca, NEW YORK, USA Professional Development Program: Certification in New York City Site Visit: Hotel and Foodservice Operations Summer 2006 Intercollege: Training and Development Unit, Nicosia, CYPRUS MICROS-FIDELIO, Hospitality Information System Training Seminar (Front Office Component): Certification Spring 2003 Intercollege: Training and Development Unit, Nicosia, CYPRUS Statistical Package for the Social Science (SPSS): Certification September 2002 Intercollege: Training and Development Unit, Nicosia, CYPRUS Research Knowledge Seminar: Certification December 2001 Page 1 of 10
2 Intercollege: Training and Development Unit, Nicosia, CYPRUS Planning for Sustainable Tourism Markets: Certification November 2001 American Hotel & Motel Association: The Educational Institute, USA Instructors Certification for the Introduction to the Hospitality Industry course February 2000 American Hotel & Motel Association: The Educational Institute, USA Instructors Certification for the Housekeeping Management course February 2000 National Restaurant Association, Carbondale, ILLINOIS, USA Professional Management Development Program Responsible Alcohol Service Certification November 1995 State of Illinois, Department of Public Health, Carbondale, ILLINOIS, USA Certification in Food Service Sanitation November 1995 American Hotel & Motel Association: The Education Institute, USA Convention Management and Service Certification October 1995 SKILLS: Computer Skills Windows XP SPSS 20 (Statistical Package for the Social Sciences) Kronos (Human Resources Administration Program) Micros POS system Microsoft Office Stratten Waren (Inventory and Requisitions Program) AMOS (Analysis of Moment Structures) v. 20 NVivo (Qualitative Data Analysis Software) v. 8 Language Skills Greek: Fluent English: Fluent RELATED EXPERIENCE: January 2007 Present September 2004 Dec Cyprus University of Technology, Limassol, Cyprus Assistant Professor School of Management and Economics - Department of Hotel and Tourism Management Member of the advisory committee responsible for developing the Hotel and Tourism Management Program Responsible for the development and delivering of specialized hospitality courses such as Food and Beverage Management, Event Management, Special Topics in the Hospitality Industry (Casino Management Module), and Cost Control Academic advisor for Hotel and Tourism Management students Member of the University s Library (until December 2010) and Disciplinary Committees Member of the University s Undergraduate Studies Committee (until December 2013) Member of the Project Steering Committee for the supply, installation and maintenance of the SAP ERP system of CUT. Member of the committee responsible for developing and coordinating a graduate degree (MSc in International Hospitality and Tourism Management) jointly offered by the Open University of Cyprus and the Cyprus University of Technology. University of Nicosia (Formerly Intercollege), Nicosia, Cyprus Assistant Professor (Promoted and tenured) Program Coordinator Business School - Hospitality and Tourism Department Responsible for the preparation of the department s applications for accreditation and reaccreditation purposes to the Cyprus Ministry of Education and Culture Page 2 of 10
3 Responsible for the development, registration and accreditation of the first graduate hospitality degree in Cyprus Responsible for adapting all Hospitality and Tourism programs to the European Credit Transfer System (ECTS) Research Coordinator of the Hospitality and Tourism Department Quality Control Officer responsible for the academic and administrative integrity of the Hospitality and Tourism Department Academic advisor of a number of individuals pursuing graduate degrees at Middlesex University, London September 2000 Aug September 1999 Aug March 1999 August 1999 September 1998 March 1999 University of Nicosia (Formerly Intercollege), Nicosia, Cyprus Lecturer Program Coordinator - Employment Placement Supervisor Business School - Hospitality and Tourism Department Responsible for preparing and delivering specialized hospitality courses, such as Food and Beverage Management, Planning and Control for Food and Beverage Operations, Introduction to Hospitality Management, Food Service Layout and Design, Convention Management, Casino Management, and Geography of Travel and Tourism, to undergraduate students Coordinator of the Hospitality and Tourism Department overseeing all administrative and academic aspects in order to ensure the provision of a pedagogically sound experience to students Supervise the practicum requirements for all hospitality students Academic Advisor of students pursuing Hospitality and Tourism Management degrees Responsible for the development and maintenance of a webpage designed to offer easy internet access to the students of the Hospitality and Tourism Department College of Tourism and Hotel Management, Nicosia, Cyprus Lecturer - Program Coordinator: Hotel Administration Responsible for preparing and delivering specialized hospitality courses, including Managing Organizations (Cooperation with Bournemouth University, UK), Introduction to Hospitality Management, Housekeeping Management and Human Resources Management, to undergraduate students Coordinator of the Hotel Administration Program Academic Advisor for first year Hospitality students President of the College's Administrative Committee Member of the College's Research Evaluation Committee Venetian Resort and Casino, Las Vegas, Nevada, United States Assistant Beverage Manager Food and Beverage Division Responsible for the selection, training, education and supervision of the 200- members Beverage team of the 3,000 rooms mega resort Oversee all operational aspects of the 12 Beverage Department outlets including purchasing, receiving, employee scheduling, inventory control, cost control, pricing, sanitation and safety, and the provision of exceptional service according to the established Venetian 5 star quality standards Introduce and utilize state-of-the-art computerized systems for food and beverage cost control, purchasing and receiving, employee scheduling and financial management Mandalay Bay Resort and Casino, Las Vegas, Nevada, United States Human Resources Specialist Human Resources Division Design job analysis and job descriptions for over 100 different job classifications Assist in the process of selecting 5,000 new employees for the casino resort Member of the team which interviewed 50,000 candidates applying for entry level positions Responsible for the orientation and socialization of new employees to the organizational environment Provide employees with information regarding the establishment s benefits and compensation package Page 3 of 10
4 December 1996 May 1998 University of Nevada, Las Vegas, Nevada, United States Graduate Assistant William F. Harrah College of Hotel Administration Assist students with hospitality related computer technology projects in the Hospitality Technology Lab Administrative duties, including advising, for the Office of Student Affairs Assist faculty of the College of Hotel Administration with the statistical analysis of their hospitality and casino related research studies JOURNAL ARTICLES (Published or Accepted in Refereed Peer Reviewed Publications): 1. Krambia-Kapardis, M., Clark, C. and Zopiatis, A. (2015). Satisfaction gap in public sector financial reporting. Journal of Accounting in Emerging Economies. (Accepted for Publication) 2. Zopiatis, A., Theocharous, A.L. and Constanti, P. (2015). 'The past is prologue to the future': an introspective view of hospitality and tourism research. Scientometrics, 102 (2), Zopiatis, A., Theodosiou, P. and Constanti, P. (2014). Quality and satisfaction with culinary education: Evidence from Cyprus. Journal of Hospitality & Tourism Education, 26 (2), Zopiatis, A., Constanti, P. and Theocharous, A.L. (2014). Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus. Tourism Management, 41, Zopiatis, A., Constanti, P. and Theocharous, A.L. (2014). Migrant labor in hospitality: The Cyprus experience. International Journal of Hospitality Management, 37, Zopiatis, A. and Theocharous, A.L. (2013). Revisiting hospitality internship practices: A holistic investigation. Journal of Hospitality, Leisure, Sport & Tourism Education, 13, Zopiatis, A., Krambia-Kapardis, M. and Varnavas, A. (2012). Y-ers, X-ers and Boomers: Investigating the multigenerational (mis)perceptions in the hospitality workplace. Tourism and Hospitality Research, 12 (2), Zopiatis, A. and Constanti, P. (2012). Managing hospitality internship practices: a conceptual framework. Journal of Hospitality & Tourism Education, 24 (1), Zopiatis, A. and Constanti, P. (2012). Extraversion, openness and conscientiousness: the route to transformational leadership in the hotel Industry. Leadership and Organization Development Journal, 33 (1), Zopiatis, A., Kyprianou, G. and Pavlou, I. (2011). Occupational challenges facing chefs: the case of Cyprus. Journal of Quality Assurance in Hospitality and Tourism, 12 (2), Krambia-Kapardis, M. and Zopiatis, A. (2011). Personal values of accountants and accounting trainees in Cyprus. Business Ethics: A European Review, 20 (1), Zopiatis, A. (2010). Is it art or science? Chef s competencies for success. International Journal of Hospitality Management, 29 (3), Krambia-Kapardis, M. and Zopiatis, A. (2010). Investigating incidents of fraud in small economies: the case of Cyprus. Journal of Financial Crime, 17 (2), Zopiatis, A. and Constanti, P. (2010). Leadership styles and burnout: Is there an association? International Journal of Contemporary Hospitality Management, 22 (3), Highly Commended Award Winner: Emerald Literati Network Awards for Excellence Zopiatis, A. and Orphanides, N. (2009). Investigating occupational burnout of food and beverage employees: the case of Cyprus. British Food Journal, 111 (9), Iacovidou, M., Gibbs, P. and Zopiatis, A. (2009). An exploratory use of the stakeholder approach to defining and measuring quality: the case of a Cypriot HEI. Quality in Higher Education, 15 (2), Thomas, A., Krambia-Kapardis, M. and Zopiatis, A. (2008). Attitudes of management students towards workplace ethics: A comparative study between South Africa and Cyprus. African Journal of Business Ethics, 3 (1), Krambia-Kapardis, M. and Zopiatis, A. (2008). Investigating Head and Heart value traits of tertiary students studying in Cyprus. EuroMed Journal of Business, 3 (2), Zopiatis, A. and Krambia-Kapardis, M. (2008). Ethical behavior of tertiary education students in Cyprus. Journal of Business Ethics, 81 (3), Page 4 of 10
5 20. Krambia-Kapardis, M. and Zopiatis, A. (2008). Uncharted territory: Investigating individual business ethics in Cyprus. Business Ethics: A European Review, 17 (2), Zopiatis, A. and Constanti, P. (2007). Human resource challenges confronting the Cyprus hospitality industry. EuroMed Journal of Business, 2 (2), Zopiatis, A. and Pribic, J. (2007). College students dining expectations in Cyprus. British Food Journal, 109 (10), Zopiatis, A. and Constanti, P. (2007). And never the twain shall meet : Investigating the hospitality industry-education relationship in Cyprus. Education & Training, 49 (5), Zopiatis, A. and Constanti, P. (2007). Mission impossible? Motivating hospitality managers in Cyprus. Tourismos, 2 (1), Zopiatis, A. and Kyprianou, G. (2007). Perceptions and attitudes towards the hospitality professions in Cyprus. Tourism Today, Autumn (6), Zopiatis, A. (2007). Hospitality internships in Cyprus: A genuine academic experience or a continuing frustration? International Journal of Contemporary Hospitality Management, 19 (1), Zopiatis, A. and Constanti, P. (2005). A review and profile of managerial burnout in the hospitality industry of Cyprus. Tourism Today, Fall (5), INTERNATIONAL CONFERENCE PROCEEDINGS (Refereed Peer Reviewed): 1. A Holistic Investigation of Behavioral Intentions: the case of hospitality fitness centers membership. International Conference on Law, Commerce and Social Sciences, 10 th 11 th of December 2014, Bangkok, Thailand. (Co-researcher: Mr. Savvas Sakkadas, Cyprus University of Technology) 2. Investigating the Effects of Emotional Display and Interaction Rules on Employee Burnout. ITC 2014 International Tourism Congress, 2 nd 4 th of December 2014, Muscat, Sultanate of Oman. (Co-researchers: Dr Panayiotis Constanti, University of Central Lancashire, Cyprus; Mr. Savvas Sakkadas, Cyprus University of Technology) 3. Quality, Satisfaction and Behavioral Future Intention: an investigation of hospitality fitness centers. ATLAS Annual Conference 2014 Tourism, Travel and Leisure Sources of Wellbeing, Happiness and Quality of Life? 22 nd 24 th of October 2014, Budapest, Hungary. (Co-researchers: Dr. Antonis Theocharous, Cyprus University of Technology; Dr Panayiotis Constanti, University of Central Lancashire, Cyprus; Mr. Constantinos Papadopoulos, Cyprus University of Technology) 4. Investigating the Authorship Strategies of Hospitality and Tourism Scholars Annual ICHRIE Conference Hospitality and Tourism Education with Sol, July 30 th 1 st of August 2014, San Diego, California, United States of America. (Co-researchers: Dr. Antonis Theocharous, Cyprus University of Technology; Dr Panayiotis Constanti, University of Central Lancashire, Cyprus) 5. Tacit Knowledge Transfer within Hotels: Revealing the Body of the Iceberg. 2 nd International Conference on Contemporary Marketing Issues, 18 th 20 th of June 2014, Athens, Greece. (Co-researchers: Mr. Spyros Avdimiotis, Alexander Technological Educational Institute of Thessaloniki, Greece; Dr. Antonis Theocharous, Cyprus University of Technology) 6. A Conceptual and Empirical Framework for the Development of a Country Wide Loyalty Scheme Servicing the Cyprus Tourism Industry. 31 st European Council on Hotel, Restaurant and Institutional Education (EuroCHRIE) Annual Conference Cooperative Education & Research for Hospitality & Tourism Educators, 16 th 19 th of October 2013, Freiburg, Germany. (Co-researchers: Dr. Antonis Theocharous, Cyprus University of Technology; Dr. Petros Kosmas, Cyprus University of Technology; Mr. Constantinos Papadopoulos, Cyprus University of Technology) 7. Generation Y and the Tourism Industry: A conceptual discussion. 6th International Colloquium on Tourism & Leisure (ICTL), 19 th - 22 nd of August 2013, Bangkok, Thailand. (Co-researcher: Dr. Antonis Theocharous, Cyprus University of Technology) 8. Revisiting Hospitality Competencies: the case of Cyprus. 30 th European Council on Hotel, Restaurant and Institutional Education (EuroCHRIE) Annual Conference Hospitality for a Better World, October 25 th 27 th of 2012, Lausanne, Switzerland. (Co-researcher: Dr. Stelios Marneros, European University of Cyprus) Page 5 of 10
6 9. Investigating the Work Experience of Migrant Employees in the Hospitality Industry of Cyprus International Council on Hotel, Restaurant and Institutional Education (I-CHRIE) Annual Summer Conference & Marketplace, August 1 st 4th of 2012, Providence, Rhode Island, United States of America. 10. Young Men's Accounts of Risk Behaviors in Agia Napa, Cyprus. American Men s Studies Association 20 th Annual Conference, March 29 th April 1 st of 2012, Minneapolis, United States of America. (Co-researchers: Dr. Andreas Philaretou, European University of Cyprus; Dr. Antonis Theocharous, Cyprus University of Technology) 11. Investigating the Association between Hospitality Curriculum Subjects and Career Success. European Council on Hotel, Restaurant and Institutional Education (EuroCHRIE) 2011 Tourism and Hospitality: Drivers of Transition, October 19 th 22 nd of 2011, Dubrovnik, Croatia. (Co-researcher: Dr. Stelios Marneros, European University of Cyprus) 12. Generational Differences in the Hospitality Industry: An issue of concern? 2011 International Council on Hotel, Restaurant and Institutional Education (I-CHRIE) Annual Summer Conference & Marketplace, July 27th 30th of 2011, Denver, Colorado, United States of America. (Co-researcher: Dr. Maria Kapardis, Cyprus University of Technology; Dr. Andreas Varnavas, Cyprus University of Technology; Ms. Iphigenia Pavlou, Cyprus University of Technology) 13. Introducing a Conceptual Framework for Managing Hospitality Internship Practices. 9th Asia-Pacific CHRIE (APac-CHRIE) Conference Hospitality and Tourism Education: From a Vision to an Icon, June 2 nd 5 th of 2011, Hong Kong, China. 14. Public Sector Financial and Non-Financial Information Characteristics: Users perceptions in Cyprus. 11th European Academy of Management (EURAM): Management Culture in the 21st Century, June 1st 4th of 2011, Tallinn, Estonia. (Co-researchers: Dr. Maria Kapardis, Cyprus University of Technology; Professor Colin Clark, Victoria University, Melbourne, Australia) 15. Are Xers from Mars and Yers from Venus? Generations under the Microscope. EuroChrie (European Council on Hotel, Restaurant and Institutional Education) - Amsterdam 2010 Passion for Hospitality Excellence. October th, 2010, Amsterdam, Netherlands. (Co-researcher: Dr. Maria Kapardis, Cyprus University of Technology; Dr. Andreas Varnavas, Cyprus University of Technology; Ms. Iphigenia Pavlou, Cyprus University of Technology) 16. Age Diversity in Accounting Practices. 3rd International Conference on Accounting and Finance. August 26 th and 27 th 2010, Skiathos Island, Greece. (Co-researchers: Dr. Maria Kapardis, Cyprus University of Technology; Mr. Nicolas Nicolaides, Cyprus University of Technology) 17. Investigating the Association of Burnout and Personality Traits of Hotel Managers International Council on Hotel, Restaurant and Institutional Education (I-CHRIE) Annual Summer Conference & Marketplace, July 28 th 31 st of 2010, San Juan, Puerto Rico, United States of America. Recipient of the Best Paper Award (Theme: Human Resources Management). (Co-researcher: Dr. Panayiotis Constanti, University of Nicosia; Ms. Iphigenia Pavlou, Cyprus University of Technology) 18. Exploring Stakeholders' Perceptions towards the Development of a Country Wide Loyalty Scheme servicing the Cyprus Tourism Industry. 3rd International Colloquium on Business & Management, January th, 2010, Bangkok, Thailand. 19. The Scarabeo Experiment: Incorporating Web 2.0 technologies in a Hospitality Establishment. EuroChrie (European Council on Hotel, Restaurant and Institutional Education) - Helsinki 2009 From Services to Experiences in Tourism and the Hospitality Industry and Education. October th, 2009, Helsinki, Finland. 20. Burn Baby, Burn : Investigating Hospitality Burnout I-CHLAR: International Conference on Hospitality & Leisure Applied Research Creating value through a customer-centered management. July 16 th and 17 th, 2009, Hague, Netherlands. 21. Investigating Occupational Challenges Facing Chef Professionals in the Cyprus Hospitality Industry International Council on Hotel, Restaurant Page 6 of 10
7 and Institutional Education (I-CHRIE) Annual Summer Conference & Marketplace July 29 th August 1 st of 2009, San Francisco, California, United States of America. (Co-researcher: Mr. George Kyprianou, University of Nicosia and Ms. Iphigenia Pavlou, Cyprus University of Technology) 22. Exploring Students Ethics in the Academic Environment: The Case of Cyprus. The Euromed Academy of Business 1 st Annual Euromed Conference - European and Mediterranean Trends and Challenges in the 21st Century. November 17 th and 18 th, 2008, Provence, Marseille, France. (Co-researcher: Dr. Maria Kapardis, Cyprus University of Technology) 23. An Investigation into the Ethical Perspectives of Hospitality Students. 26 th EuroCHRIE (European Council on Hotel, Restaurant and Institutional Education) Conference - Building a Legacy, Living the Dream: 2020 Vision for Hospitality and Tourism. October 11 th 14 th of 2008, Dubai, United Arab Emirates. (Co-researcher: Dr. Maria Kapardis, Cyprus University of Technology) 24. Ethical Judgement of Hospitality and Business Students in the Academic Environment International Council on Hotel, Restaurant and Institutional Education (I-CHRIE) Annual Conference & Marketplace Welcoming a New Era to Hospitality Education. July 30 th August 02 nd of 2008, Atlanta, Georgia, United States of America. Recipient of the Best Paper Award (Theme: Education). (Co-researcher: Dr. Maria Kapardis, Cyprus University of Technology) 25. Ethical Traits of Accountants and Accounting Trainees Conference of the Accounting and Finance Association of Australia and New Zealand (AFAANZ/IAAER). July 6 th 8 th of 2008, Sydney, Australia. (Co-researchers: Dr. Maria Kapardis, Cyprus University of Technology; Professor Andreas Kapardis, University of Cyprus) 26. Business Students and Εthical Traits. European Business Ethics Network (EBEN) Research Conference 2008 Power Relations in and around Corporations. June 19 th 21 st of 2008, Lille, France. (Co-researcher: Dr. Maria Kapardis, Cyprus University of Technology) 27. Perceptions and Attitudes of Cypriot Secondary School Students towards the Hospitality Professions International Council on Hotel, Restaurant and Institutional Education (I-CHRIE) Annual Conference & Exposition Hospitality and Tourism Education as Big as Texas! July 25 th 29 th of 2007, Dallas, Texas, United States of America. (Co-researcher: Mr. George Kyprianou, University of Nicosia) 28. "Impossible Mission?" The Oxymoron of Hospitality Manager Motivation. 24 th EuroCHRIE (European Council on Hotel, Restaurant and Institutional Education) Congress In Search of Excellence for Tomorrow s Tourism, Travel & Hospitality. October 25 th 28 th of 2006, Thessaloniki, Greece. 29. Let me out? The Link between Burnout and Job Satisfaction in the Cyprus Hospitality Industry. Geotour 2006: Perspectives of Rural Tourism in the New Europe. 5 th - 7 th of October 2006, Kocise, Slovakia. 30. Non-Economic Value Indicators for the Hotel and Tourism Industry: The Case Study of Cyprus. EuroCHRIE (European Council on Hotel, Restaurant and Institutional Education) Conference 2005 Facing Change in Tourism and Hospitality. October 26 th 28 th of 2005, Paris, France. (Co-researcher: Dr. Maria Kapardis, University of Nicosia) 31. Catching Fire? Managerial Burnout in the Hospitality Industry of Cyprus. International Conference on Tourism in Ohrid Contemporary trends in Tourism Industry. 26 th & 27 th of May 2005, Ohrid, Former Yugoslavic Republic of Macedonia. 32. Hospitality Internship Practices in Cyprus: Perspectives from Hospitality Students, Educators and Professionals. The 2004 Conference Boardless Frontiers: Implications for Tourism in the New and Enlarged European Union. 10 th & 11 th of December, Nicosia, Cyprus. 33. Strategies for Improving the Internship Experience for Hospitality Students: Recommendations from an Extensive Fieldwork Exercise in Cyprus. Geotour 2004: Geotourism in the Carpathian Region. 21 st & 22 nd of October 2004, Herl any, Slovakia. 34. Internships and the Hospitality Students: Insights from Students, Educators and Professionals. Geotour 2003: Geotourism in the Carpathian Region. 30 th & 31 st of October 2003, Herl any, Slovakia. Page 7 of 10
8 (Co-researcher: Management) Dr. Craig Webster, College of Tourism and Hotel BOOK CHAPTER: 1. Krambia-Kapardis, M. and Zopiatis, A. (2009). Female accountants in partnership positions: Persona non Grata? Research in Accounting in Emerging Economies, 9, TRADE ARTICLES (Published or Accepted in Non-Refereed Publications): 1. Ζωπιάτης, Α., Καπαρδή, Μ. και Βαρνάβας, Α. (2012). Χάσμα γενεών και αντιλήψεων στα Ξενοδοχεία. Ξενοδόχος, Ιούλιος-Αύγουστος, 26, Constanti, P. and Zopiatis, A. (2010). H.R. challenges confronting the hospitality industry. People and Work (Journal of the Cyprus Human Resources Management Association), 32 (September), Krambia-Kapardis, M. and Zopiatis, A. (2009). An investigation into the multigenerational workforce of the Cyprus Accounting Profession. Accountancy Cyprus, 97 (December), Ζωπιάτης, Α. και Κωνσταντή, Π. (2008). Οι προκλήσεις στην Ξενοδοχειακή Βιομηχανία στον τομέα του Ανθρώπινου υναμικού. Ξενοδόχος Επετειακή Έκδοση, Οκτώβριος, ERASMUS TEACHING STAFF MOBILITY: Vidzeme University of Applied Sciences - Latvia (March 2011) Delivery of the following three lectures: (1) Human Resources Management Challenges and Trends of the 21st Century (2) Negotiation Techniques in the Hospitality Industry (3) The Strategic Perspective of Human Resources Management in the Hospitality Industry REVIEWER IN REFEREED JOURNALS AND INTERNATIONAL CONFERENCES: Cornell Hospitality Quarterly (Ad Hoc) EuroMed Journal of Business (Ad Hoc) International Journal of Contemporary Hospitality Management (Ad Hoc) International Journal of Hospitality Management (Ad Hoc) International Journal of Tourism Policy (Ad Hoc) Journal of Business Ethics (Ad Hoc) Journal of Hospitality and Tourism Research (Ad Hoc) Journal of Hospitality, Leisure, Sport and Tourism Education (Ad Hoc) Journal of Tourism Research & Hospitality (Ad Hoc) Science and Engineering Ethics (Ad Hoc) Tourism Today (Ad Hoc) Ad Hoc Reviewer of the 2009 International Conference on Tourism Development and Management: Tourism in a Changing World: Prospects and Challenges, September 11 th 14 th, Kos Island, Greece. Ad Hoc Reviewer of the 2010 International Council on Hotel, Restaurant and Institutional Education (I-CHRIE) Annual Summer Conference & Marketplace, July 28 th 31 st of 2010, San Juan, Puerto Rico, United States of America. Ad Hoc Reviewer of the 2011 International Conference on Tourism: Tourism in an Era of Uncertainty, April 27 th 30 th, Rhodes Island, Greece. Ad Hoc Reviewer and member of the Scientific Committee of the 2012 ICOT - Setting the Agenda for Special Interest Tourism: Past, Present and Future, May 23 rd 26 th of 2012, Archanes, Crete, Greece. Member of the Scientific and Organizing Committees of the 2013 ICOT: Trends, Impacts and Policies on Sustainable Tourism Development, June 5 th 8 th of 2013, Limassol, Cyprus. EDITORIAL BOARD: DOCTORAL DISSERTATION: HOSTEUR International Journal of Hospitality Management Tourism Today An exploratory research investigating the status and future of hospitality internships in Cyprus Page 8 of 10
9 MASTERS THESIS: An analysis of the issues that will shape the relationship between the Las Vegas Culinary Workers Union, Local 226 and the casino resorts management beyond the year 2000 CONSULTANCY: DOCTORATE SUPERVISOR: Active participation in various hospitality related projects both in the operations and academic fields. Doctorate in Professional Studies (DProf) Student: Melpo Iakovidou Accounting for Quality in Higher Education: A Stakeholder approach to quality management. Unconditional Pass, Middlesex University, Tottenham, LONDON, UK. Doctorate in Professional Studies (DProf) Student: Stelios Marneros Competencies Required in the Hotel Industry in Relation to Hotel Management Courses in Universities and Colleges in Cyprus. Middlesex University, Tottenham, LONDON, UK. Doctor of Philosophy (PhD) Student Candidate (2015): Spyridon Avdimiotis - Tacit knowledge transfer in the Hospitality Industry. Department of Hotel and Tourism Management, Cyprus University of Technology, Limassol, Cyprus. Doctor of Philosophy (PhD) Student Candidate (2017): Stelios Prokopiou Service Quality and Customer Satisfaction from Sport Tourism Services in Cyprus. Department of Hotel and Tourism Management, Cyprus University of Technology, Limassol, Cyprus. Doctor of Philosophy (PhD) Student Candidate (2017): Lito Thrasivoulidou Innovation and Entrepreneurship in the Hospitality Industry of Cyprus. Department of Hotel and Tourism Management, Cyprus University of Technology, Limassol, Cyprus. Doctor of Philosophy (PhD) Student Candidate (2017): Chrystalla Vassou Hospitality Migrant Employees Social Support Networks. Department of Hotel and Tourism Management, Cyprus University of Technology, Limassol, Cyprus. GRANTS: Cyprus-American Scholarship Program (CASP) - Short Term Training Grant of $15,000: The Cyprus Fulbright Commission, Summer Cyprus University of Technology Start-Up Research Funding. Human Resources Management Practices in the Hospitality Industry of Cyprus, Research Grand 85,000, September Cyprus Research Promotion Foundation Socio-economic Sciences and Humanities. Design and Implementation of a National Loyalty Scheme for Tourists visiting Cyprus. Research Grand 96,840, January (Project Coordinator) Ecotourism: New Knowledge by Innovation, New Jobs by Knowledge Transfer. Lifelong Learning Programme, Leonardo da Vinci-Transfer of Innovation, , National Coordinator: Cyprus University of Technology, 201,780. (Member of the Research Team) Cooperation between the Cyprus University of Technology and the Department of Environment (Ministry of Agriculture, Natural Resources and Environment) for the promotion and application of the European Ecological Label Ecolabel (EU Decision 578/2009 for granting Ecolabel in tourism establishment). (Member of the Research Team) Improving accessibility for people with disabilities ERMIS. (Improving access to public and private facilities by disable people) Interreg Greece- Cyprus , European Union, , 516,500. (Member of the Research Team) PARA MARE TOURISM: GPS/Mobile Navigator for Cyprus (Development of a GIS tool and Geo-collaborative framework for the promotion of tourism in Cyprus) European Union, , 979,410. (Member of the Research Team) ERASMUS + (E+ Sport 2014). Encouraging Girls' Participation in Sports, European Union, , 523,700 (Expert member of the research team responsible for the project s data analysis phase) Page 9 of 10
10 SEMINARS TAUGHT: Professional Training Seminar, Menu Development, Nicosia, Cyprus (2005). Professional Training Seminar, The Evolving Role of Technology in the Hospitality Industry, Nicosia, Cyprus (2004). Professional Training Seminar, The Art of Profitable Beverage Service, Venetian Hotel and Casino, Las Vegas, Nevada (1999). Professional Training Seminar, Handling Guest Complaints, Venetian Hotel and Casino, Las Vegas, Nevada (1999). Professional Training Seminar, Hospitality Interviewing and Selection Skills, Mandalay Bay Resort and Casino, Las Vegas, Nevada (1999). MEMBERSHIP IN ACADEMIC & PROFESSIONAL ASSOCIATIONS: International Council on Hotel, Restaurant and Institutional Education (I- CHRIE) EuroCHRIE Chapter Member Hotel and Catering International Management Association (HCIMA) Member Eta Sigma Delta International Hospitality Management Honor Society EuroMed Research Business Institute (EMRBI) Member Member of the special technical committee which examines the registration of new programs of studies in private tertiary educational institutions. Cyprus Ministry of Education and Culture: Department of Higher Education. Member of the examination committee for the evaluation and re-evaluation of higher education qualifications in Hotel/Hospitality Management (including Culinary Arts). Cyprus Council for the Recognition of Higher Education Qualifications. ACADEMIC ACHIEVEMENTS: Southern Illinois University, Dean s List: Spring 1994 Spring 1996 Southern Illinois University, Outstanding Senior of the 1996 Graduate Class Southern Illinois University, International Student Council: Outstanding Contribution Award Recipient Spring 1996 HOSTEUR: 2011 Outstanding Reviewer Recognition MILITARY EXPERIENCE: Cyprus National Guard: July 1990 September 1992 REFERENCES: Available Upon Request Page 10 of 10
Curriculum Vitae. General Information. Personal Information Gender: Male Social Status: Married Number of Children: Three.
General Information Dr. Mukhles M. Al-Ababneh, Ph.D. Assistant Professor of International Hospitality Area: Studies\International Hospitality (Resorts ) Current Job: Head of the Department, Hotel and Tourism
Dr Dennis Reynolds Dennis Reynolds
Dr Dennis Reynolds Associate Director and Ivar Haglund Distinguished Professor of Hospitality Management School of Hospitality Business Management Washington State University Dennis Reynolds, the Associate
Dong-Soo Lee, Ph.D. 1998 2001 M.B.A., Kyunghee University, Korea Major in Tourism Administration Graduate School of Business Administration
Dong-Soo Lee, Ph.D. Assistant Professor of Hospitality Administration Arkansas Tech University Email: [email protected] Phone: (479) 968-0607 / Fax: (479) 968-0600 EDUCATION 2006 2011 Ph.D., Texas Tech University,
CURRICULUM VITAE PERSONAL INFORMATION. Name: Dr. Masooma Khamis Mahmood Al-Balushi Nationality: Omani Gender: Female EDUCATION INFORMATION
CURRICULUM VITAE PERSONAL INFORMATION Name: Dr. Masooma Khamis Mahmood Al-Balushi Nationality: Omani Gender: Female EDUCATION INFORMATION Ph.D. Tourism & Hospitality Management, School of Management, University
Dr. Sooksan Kantabutra Chief Researcher, Leadership Research Group, College of Management, Mahidol University
1. Education Doctor of Philosophy (leadership & strategy), Macquarie Graduate School of Management 1, Macquarie University, NSW, Australia. Master of Arts in management research methods, Macquarie Graduate
Seung suk Lee. Home: 1810 E. O. St. APT G Russellville, AR 72801 (515)230-4352 [email protected] EDUCATION
Seung suk Lee School Address: Hospitality Administration Department of Parks, Recreation and Hospitality Administration College of Applied Sciences Arkansas Tech University Williamson Hall, Room 101 1205
Vita JANE BOYD OHLIN. Personal Information: Address: 2843 Fitzpatrick Drive, Tallahassee, Florida 32309 Telephone: (850) 668-8220
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