CaseWare Audit System. Getting Started Guide. For Audit System 15.0

Transcription

1 CaseWare Audit System Getting Started Guide For Audit System 15.0

2 Copyright and Trademark Notice Copyright CaseWare International Inc. ( CWI ). All Rights Reserved. Use, duplication, or disclosure by the United States Government is subject to the restrictions set forth in DFARS (1)(ii) and FAR Notice to U.S. Government End Users. This publication and the related computer software was developed exclusively at private expense and for the purposes of U.S. acquisition regulations the related computer software is commercial computer software subject to limited utilization ( Restricted Rights ). This publication may only be copied and otherwise used as permitted in the applicable license agreement and, subject to the express terms of such license, use of this publication is subject to the following terms and conditions: All copyright and other proprietary notices must be retained on every copy made. CWI has not conferred by implication, estoppel or otherwise any license or right under any patent, trademark or copyright of CWI or of any third party. This publication is provided as is without warranty or condition of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This and related publications may include technical inaccuracies or typographical errors. Changes are periodically made to CWI publications and may be incorporated in new editions. CWI may improve or change its products described in any publication at any time without notice. CWI assumes no responsibility for and disclaims all liability for any errors or omissions in this publication or in other documents, which are referred to within or linked to this publication. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Should you or any viewer of this publication respond with information, feedback, data, questions, comments, suggestions or the like regarding the content of any CWI publication, any such response shall be deemed not to be confidential and CWI shall be free to reproduce, use, disclose and distribute the response to others without limitation. You agree that CWI shall be free to use any ideas, concepts or techniques contained in your response for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products incorporating such ideas, concepts or techniques. This publication is distributed internationally and may contain references to CWI products, programs and services that have not been announced in your country. These references do not imply that CWI intends to announce such products, programs or services in your country. Product names, logos, designs, titles, words or phrases within this publication may be trademarks, service marks, or trade names of CWI or other entities and may be registered in certain jurisdictions. Chromium Embedded Framework - Copyright (c) Marshall A. Greenblatt. Portions Copyright (c) Google Inc. All rights reserved. Printed and bound in Canada. CaseWare International 469 King Street, 2nd Floor Toronto, Ontario, Canada M5V 1K4 Telephone: Fax: Website: Revision Date Comment E June 2013 V15.00

3 Table of Contents 1. Getting Started Overview of Audit System CaseWare Audit System New Audit System Installations System Requirements First Time Audit System Template Installation Template Customizations Template Repackage and Distribution Updating Existing Audit System Master Template Download your Audit System Update Installation Make a Backup of your Existing Master Audit System Template Install and Update Audit System Master Template Reviewing and Making Further Changes Updating Document and Content Version Firm Repackage and Distribution Updating Existing Audit System Client Engagement Files Install the Firm Author s Repackaged Template Updating Each Client File to the New Version Notification of an Update Update from Template Notification Template Update Updating Groupings Updating Settings Updating Documents Updates to Procedures in Work Programs and Checklists Creating a Client File Creating a New Client File based on Audit System Creating a New Client File from Existing Client Data Getting Help Troubleshooting - Did you encounter problems? Technical Support Contact Us... 16

4 1. Getting Started 1.1 Overview of Audit System Audit System provides a standardized framework within which firms can create content and manage internally developed methodologies. Firms can take advantage of the built in automation which promotes efficiency in the audit process. The System comes equipped with standardized: Work programs and checklists Financial statement areas worksheet Risk dialog and risk report Controls dialog and control matrix(ces) Reportable items dialog and management letter report Partner and manager summary document Document version report Firm setup documents (Firm option and Firm information) Many automatic documents including lead schedules Standard CaseView document Materiality document 1.2 CaseWare Audit System Audit System is friendly and easy to use and helps engagement teams gain efficiencies through its automation and powerful functionality, including: Content Authoring Standardized programs and checklists make it easy for firm authors to create and manage content. Right click menu options provide simple to use functionality to add and customize content. Permissions exist to define work program/checklist presentation format and terminology. Customization options are available to define: Work program responses. Procedure sign-off behavior. Work product/sign-off retention policies on year-end close process. Define Assertions Define Risk options Define Control options Define Reportable Item options Engagement Profiles Content Management Version tracking functionality exists within Audit System to allow content to be tracked at the document and procedure level ensuring client files are always up to date with the latest firm content. As the firm author you define globally how future content updates are to be addressed in client files. The version tracking document provides a concise report of documents/procedures that differ from the master firm template. 1

5 Tracking Risk A centralized risk tracking system allows you to create, manage and report identified risks. Record risks as they are identified throughout the audit by clicking in any document. Risks are stored centrally then conveniently presented in the Risk Report and at the top of each work program. Risk properties and attributes are easily customizable by the firm author. Tracking Controls Combined with the centralized risk tracking system, Audit System enables you to create, manage and associate controls to the relevant risks. Record controls by clicking on the in any document. Controls are stored in the central database and then reported in control matrices, displaying the relationship with identified risks by business cycle. Tracking Reportable Items As part of the client engagement process, reportable items may be identified. The accumulation of reportable items has been automated to help you easily manage and track them. Record reportable items as they are identified throughout the engagement process by clicking in any document. Reportable items can be added from any work program or checklist and from other selected forms. Reportable items can also be linked to specific letters. Efficient Partner/Manager Review Preset the Partner Manager Summary document in the customized template to present the information deemed important by the firm author for engagement executives. Multiple versions of the document can be created by copying and pasting and setting the filters to define the desired content. Dashboard The dashboard is a powerful tool that ensures engagement teams follow the firm approved approach to conducting audits. Create a customized workflow and link your documents to the workflow to help guide your teams through the audit. Financial Statement Areas (FSA) Worksheet This worksheet provides a central source for reviewing material accounts, setting up business cycles, defining relevant assertions and referencing to the appropriate work programs. Used in the planning process, the FSA helps teams quickly and easily identify material accounts. Risk Report A comprehensive report providing detail information of all risks identified in the engagement. Apply filters and views to present high level information that is important to engagement executives or present detail information for engagement team members. Control Matrix A comprehensive report displaying detail information about the controls and the association to the relevant risks. Create multiple matrices to display the controls by business cycle, or manage within a single matrix by applying business cycle filters. Work Programs and Checklists Fully automated documents that are easily customizable by the firm and the engagement teams. Right click menu options provide simple to use functionality to customize content, add existing content from the firm library, link procedures to identified risks, efficient sign-off, automatically create an issue based on pre-defined responses and much more. Management Letter Report The management and presentation of audit findings can be organized into a collection of reportable items that is summarized in a Management Letter Report. A reportable item dialog enables you to collect audit findings and make recommendations. The Management Letter Report displays all of these findings in an easy-to-view format. You can then decide which findings are to be published to the management letter. Audit Optimiser Assists engagement teams in building an effective audit by removing: Unnecessary documents based on checklist responses, industry selections, or materiality considerations in the Financial statement areas worksheet Risks that are not applicable for the client Unassociated controls Work program procedures based on checklist responses or those that do not meet the assessed level of risk for the financial statement area 2

6 The Optimiser is an optional component that must be enabled and pre-defined by the distributor or firm authors prior to release. Engagement Profiles Specifies a set of documents, and, optionally, general options that enables the engagement team to tailor a client file for a specific type of engagement. These can be customized by firm or distributor for the engagement types found in any jurisdiction. When the engagement team creates a new client file from the template, an engagement profile can be selected from the list of available profiles. 3

7 2. New Audit System Installations 2.1 System Requirements The Audit System template is designed using CaseWare Working Papers. To run the Audit System template you require: Working Papers version or higher installed 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GHz or higher recommended Minimum 1GB of system memory, 2GB or higher recommended for improved performance Hard disk: o o o Minimum 125 MB for Audit content/libraries/help Minimum 25 MB for each open Audit client file Minimum 10 MB for compressed Audit demo file CaseWare Audit System currently does not support a network installation. The template must be installed on each workstation where they are to be used. However, you can install to a network ONLY if you are operating in a thin client environment, such as Terminal Server or Citrix. Each template must be installed on each workstation where it is to be used. The size of the files will increase as content is added by the firm. Working Papers must be installed prior to installing CaseWare Audit System. All documents are originally set to use A4 sized paper. Paper sizes and page breaks may need to be adjusted if you are not using this System standard. 2.2 First Time Audit System Template Installation 1. Locate the installation file 2. Run the installation files to start the process. The on-screen instructions will guide you through the installation process. 3. Unless otherwise directed by your firm s IT team, the files are installed to the following directory: C:\Program Files\CaseWare\Document Library\ and C:\Program Files\CaseWare\Library. If necessary, you can change the default paths. 4. Click Finish. The template installation will begin. Upon successful completion of the template installation, a dialog will appear indicating such. Click the Close button to continue. The installation process may take several minutes The CaseWare Audit System template does not include all documents necessary for a client engagement. After installation the template author will need to customize the template with firmspecific content. Please see the Template Customizations section for information on customising and repackaging a template 4

8 3. Template Customizations A designated template author should customize the CaseWare Audit System template with firm-specific content. The customized template can then be repackaged and deployed to staff to serve as the base template that they will use. The template author should install CaseWare Audit System template from the original installation. 3.1 Template Repackage and Distribution When you make changes to the CaseWare Audit System template, you will need to distribute your updated template to users. This updated template should be installed on each user s machine. Please follow this process when creating a template with customized content: 1. Create content in the Master file for your Firm s standards. Add all custom documents (such as planning, controls, and wrap-up) to the Document Manager in the appropriate folders. 2. Repackage the customized template. You can lock the customized procedures prior to distributing to the users. Upon repackaging, the file you create is a.cwp file. 3. Distribute the repackaged installation (.cwp file) to your users. The user then installs and applies the customized version of the template to the client files. 5

9 4. Updating Existing Audit System Master Template The customized master template should be updated by the template author. Once updated, the master template can be further customized, repackaged and distributed to your users. The update only includes changes for functionality. The installation of the update only modifies the master template, and installs files needed for the client file updates. Users need to update each of the existing client files. 4.1 Download your Audit System Update Installation Download your Audit System update installation by: 1. From the download page, locate the most recent version of the update file. 2. Right click and save the CWUpdate.cwp file. The file is saved to your hard drive in the directory you choose. When saving to your computer, do not change the name of the file. This could result in an inability to install the software correctly. Do the following: a. Specify the directory where you want the file to be saved (preferably an empty folder) and click Save. b. Close your browser. 4.2 Make a Backup of your Existing Master Audit System Template Prior to installing the Audit System update, you should make a back-up of your master Audit System template(s). To create a template back-up: 1. Close all instances of CaseView. 2. From Working Papers, select Tools Templates. 3. Select the Template(s) (Audit System) to back up, and select Repackage. 4. In the Template Package Wizard, click Next, then select the name and destination of the Output File. 5. Click Finish. 6. Save the back-up to a secure location. 4.3 Install and Update Audit System Master Template The Audit System update can be installed on the template author s copy of the master template. Once updated, the template author can review the changes, make further customisations if necessary and repackage the master file. Your staff should install the customized repackaged master template with the update rather than the downloaded update. 1. Ensure you have created a backup of your master template outlined in Using My Computer or Windows Explorer, locate and double-click the EXE file you downloaded in step 3.1. (The file is where your Web browser saved it.) This will begin the installation. 3. Follow the instructions on screen. : Updating the master Audit System template will take minutes. 6

10 Any new documents will be added at the bottom of each folder in your master file. 4.4 Reviewing and Making Further Changes Once the update has completed, review the changes applied to the master template and make further customisation to the template. Best Practice Open the AO General settings document to review the settings, especially those that are new to Modify the settings as necessary to suit your firm Updating Document and Content Version Use the version numbers in CaseView Document Properties to indicate when a document has been modified or replaced, and when the content of a work program or checklist has been updated. The client file Update process uses these Document Properties to make updates to client files. If the Document Version is updated, the user will be prompted to replace the entire document during the client update process. Changing the Content Version will replace updated content in a work program or checklist (procedures, guidance, or Audit Response Tables in which the version number has been increased). The following convention is in use for content and document versions as well as versions used in mappings/groupings: The first digit of the version is reserved for changes created by CaseWare. The second digit of the version is reserved for changes created by distributors. The third digit of the version is reserved for firm authors. As the firm author, in practice, you must only change this third digit. For example, if the current version is 2.1.3, the next version to use would be To indicate that a document has been modified or replaced: In the Document Manager, right-click the document that has been modified or replaced, and select Properties. In the CaseView Document Properties dialog, click the Template tab. In the Document Version field, type the new (increased) document version. Click OK. 7

11 If there has been firm modifications to the AO General options document, update the Document version number as specified above as well. To indicate that the content of a work program or checklist has been updated: 1. For each work program or checklist, open the document and update procedures. 2. Increase the version number of any existing procedures that has been modified. 3. Once complete, save and close the document. 4. In the Document Manager, right-click the document that has been modified or replaced, and select Properties. 5. In the CaseView Document Properties dialog, click the Template tab. 6. In the Content Version field, type the new (increased) content version. 7. Click OK. To indicate that a mapping or grouping structure has changed: 1. In the Document Manager, from the CaseView Tools menu, select Template Versions. 2. In the Template Versions dialog, click the General tab. 3. Locate the field corresponding to the mapping or grouping that has changed. For example, if the Group 1 structure has changed, you will need to change the version in the Group 1 Structure field. 4. In the field that you located in the previous step, type the new (increased) version of the mapping or grouping structure. 5. If additional mapping or grouping structures have changed, repeat steps 3 and 4 as needed. 4.5 Firm Repackage and Distribution Once the template author has created content and modified the template to better meet the requirements of your firm, you will need to distribute the updated template to users. Any additional documents added by the Firm are added to the repackage and will be available to engagements. Please refer to Template Repackage and Distribution for detailed steps on completing this process. 8

12 5. Updating Existing Audit System Client Engagement Files Client Engagement files can be updated conveniently and easily from a Master template. Users should install the firm author s repackaged template which contains files necessary to update your client engagement files. Once installed, when you open a client file, a notification window now informs you that new updates are available. Dialog boxes enable you to control the updating of new functionality, General Options Settings, changes to mapping and grouping structures, documents, and procedures in work programs and checklists. We recommend that the update not be applied to a file after the engagement has been started for the year. Best Practice If you are using the SmartSync version of Working Papers, the update should be performed on the Parent file after all sync copies have synced their changes to the Parent to optimize performance. The update can be performed on a sync copy as long as it has received all changes from other sync copies. 5.1 Install the Firm Author s Repackaged Template 1. Using Windows Explorer, locate the.cwp file distributed by your firm. Your firm should provide the location of this file. 2. Copy the file to your desktop and then double-click the file and the Setup program opens. The onscreen instructions will guide you through the installation process. 3. Unless otherwise directed by your firm s IT team the files are installed to the following directory: C:\Program Files\CaseWare\Document Library\ and C:\Program Files\CaseWare\Library. If necessary, you can change the default paths. 4. Click Finish. The template installation will begin. Upon successful completion of the template installation, a dialog will appear indicating such. Click the Close button to continue. The installation process may take several minutes. 5.2 Updating Each Client File to the New Version After the installation of Firm author s repackaged template, the master template is now up-to-date and you are ready to update your engagement client files. The update is now accessible upon opening your engagement client file Notification of an Update Open an active client file in Working Papers. A notification balloon appears at the top left of the document manager, notifying an update is available. Click in the notification balloon to start the update process. 9

13 You can also click Check for Updates from the update popup menu Update From Template Status, in the status bar near the bottom right of the window Update from Template Notification An Update from Template Notification dialog appears that displays a list of the documents to be updated. Click Yes to continue with the update, or click No to postpone the update. If you click Never, the notification balloon will no longer appear when template updates have been made available. The update can still be manually performed by clicking Check for Updates from the update popup menu Update From Template Status. 10

14 5.2.3 Template Update The Template Update dialog appears when there is a new version of the template. Clicking Update will update the functionality of the client file to the latest version of the template, allowing the engagement team to take advantage of any new features in the template. Clicking Cancel will cancel the update process. During the update process, a Back Up dialog may appear. This enables you to back up your client file before performing any updates. In this dialog, type the location of the backup folder. Click OK to perform the backup, or click Cancel to cancel the backup. 11

15 5.2.4 Updating Groupings From time to time, Firm authors may update other areas of the master template. The following dialog will show only when the firm authors have made changes to Mappings / Grouping structures. Click Update to update all structures, or click Skip to skip this step for now Updating Settings If your firm author has updated the General settings such as the firm modifying the assertions or the risk properties, the Settings dialog appears. This dialog will show only when the firm authors have made changes to AO Settings document. Click Update to update all settings, or click Skip to skip this step for now Updating Documents If documents have been added, deleted, or changed as part of this update, the Document dialog appears. The file listing is collapsed by default. Depending on the number of documents that appear in this section, you may need to click on each heading for New Documents, Deleted Documents and Updated Documents to open the listing of documents affected. For each document in the update, click on the checkbox under Add, Delete, or Update to include this document in the update, or click N/A to indicate it is not applicable and exclude it from the update. For example, if a document does not need to be in this engagement file, under the New Documents, select N/A and the document will not be brought into the file. Once N/A is selected, the document will hide in the dialog. Click the Show N/A checkbox at the bottom to display all items that have been selected as not applicable for this engagement if N/A was selected in error. Click the Update button to perform the document update, or click Skip to skip this step for now. 12

16 5.2.7 Updates to Procedures in Work Programs and Checklists If work programs or checklists contain new or updated procedures, the Procedures dialog appears. For each work program or checklist in the update, click the N/A check box to ignore updates for this work program or checklist. Click Update to update all procedures in work programs and checklists that are not ignored, or click Skip to skip this step for now. The N/A checkbox selections are retained with the engagement and will stay checked for all subsequent updates. Click the Show N/A checkbox to display all items that have been selected as not applicable for this engagement. 13

17 6. Creating a Client File The Audit System template can be integrated with your client data in the following way: Create a new file based on CaseWare Audit System template (i.e., no existing client data at the time of creation) Creating a new file with existing client data If security is enabled for Audit System, a message opens indicating that security is enabled. A Log In dialog will appear where you can enter your user name and password. You will be required to log in a second time once the creation of the new file is completed. If Working Papers is open, on the File menu you can select New to launch the Create New File dialog. 6.1 Creating a New Client File based on Audit System 1. In CaseWare Working Papers, select from the menu File New, then select Create a new file and click OK. 2. Enter a name for your client file and select the Audit System file as the base file. All components of the Audit System template are copied automatically to your new client file. 3. After the copying is completed, an Engagement Properties dialog is displayed. Select the beginning and ending dates for your client s fiscal year. Click OK. Documents not found on the Document Manager after creation can be inserted from the Document Library. 1. In the client file, select Insert New Document From Document Library. 2. Click the Source drop-down and select the Master Template. 3. Select the document(s) you wish to include in your client file and click Add. 6.2 Creating a New Client File from Existing Client Data A new file can be created from a client data source. Company details, accounts, journal entries, and other accounting data is imported from the specified data source and included in the new file. 1. Open CaseWare Working Papers and select Create a new file from client data and click OK. 2. Bring in the trial balance by choosing one of three options: Client data file based on an existing QuickBooks 1 accounting file Existing file based on an existing Working Papers file Other data source based on another accounting package 3. Click Next. Choose the file whose trial balance data you wish to include in the new file. 4. Click Next. Enter a name for your client file and select the Audit System file as the base file. 5. Click Finish. All components of the template are copied automatically to your new client file. 1 QuickBooks TM is a registered trademark of Intuit Inc. 14

18 7. Getting Help 7.1 Troubleshooting - Did you encounter problems? Ensure that you have write privileges in the directories specified for the installation. Ensure that there is enough free disk space on the hard drive to meet the system requirements listed in this guide. Refer to the Norton AntiVirus section below if you receive a message indicating a malicious script being detected. Norton AntiVirus If you are using Norton AntiVirus and running the CaseWare Audit International template, you may receive a warning from Norton of a malicious script being detected. This warning tells users that a running program is creating documents on their system. Since this is how the CaseWare Audit International generates many of its files, Norton AntiVirus identifies CaseWare Audit International as a potential problem. The first time that the message appears, the user should select the Authorize this Script option to tell Norton that CaseWare Audit International is a trusted application. This prevents any future alerts when using the program. that FileSystemObject activities continue to be monitored, so any worms using this object will still be detected. 2 Help The CaseWare Audit International template comes equipped with a complete Help system. Help can be accessed by using the Help Button icon from the toolbar or by using the Help button in dialogs. Training Material Users interested in training should refer to Training section of the CaseWare International website ( CaseWare QuickVids CaseWare QuickVids for CaseWare Audit International provide quick tutorials of the key functionality in Audit. Streamed in video format, the QuickVids will help you take advantage of the many powerful features in Audit. Throughout the help, QuickVids topics are indicated by. To view the QuickVids, visit the Audit Help Centre on the CaseWare International website ( Remember to check back regularly as QuickVids are added to the CaseWare website. 7.2 Technical Support The CaseWare Support Network offers you a wide range of choices and access to high quality, responsive technical support. Before contacting technical support, please consult the online Help and any other documents included with this package as your first source to solve a problem. Check the CaseWare website at for the latest troubleshooting and technical information. If you are unable to find the templates, you can receive information about obtaining CaseWare Technical Support by contacting CaseWare International. 2 Symantec, the Symantec Logo, Altiris, NetBackup, Norton, and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. 15

19 What you need to tell us When you contact technical support, you should be at your computer and have your documentation handy. Be prepared to provide the following information: Your Client number. The product version number. The type of computer hardware you are using. The Working Papers version number, found by clicking the Help menu and selecting About. The software version number of MS-Windows. The exact wording of any messages that appear on your screen. A description of what happened and what you were doing when the problem occurred. A description of how you tried to solve the problem. 7.3 Contact Us Comments and suggestions about our software and this manual are appreciated. As a user of our products, you are in a unique position to provide ideas that have an impact on future releases of this and other products. You can contact our support teams in several ways to provide your comments. Contact information for CaseWare support for your country can be found on our web site at 16