YARDI VOYAGER Commercial Property Management Software

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1 YARDI VOYAGER Commercial Property Management Software

2 Management Architecture PROPERTY/SPACE PROSPECTS/CONTACTS CUSTOMER/COMPANY LEASE RENT Renew/Escalations Straight-line Rent RECOVERIES Expense Books Reconciliation RETAIL Sales Percent Rent AMENDMENTS Clauses OPTIONS Expansion/Contraction Renewal/Termination ROFR/ROFO Key Features hhcontrolled administration of rent reviews, leases and amendments hh Option management with encumbrance tracking hhdynamic critical date management hhtrack square footage/meters at property, building, floor and space levels hhsimplified setup of complex expense recoveries hhcomplete retail percentage rent calculations hheasy straight-line rent adjustments for IFRS hhfull drill-down to underlying lease documents hhpowerful, integrated accounting and leasing hhsas70 compliance via Yardi ASP hhsupports multiple GAAP, multi-language and multi-currency

3 YARDI VOYAGER for Commercial Yardi Voyager for commercial property management provides the most comprehensive set of management and accounting tools for commercial real estate, all built into the fully integrated web-based Voyager platform. From small portfolios to the largest global enterprises, Yardi Voyager automates processes with role-based dashboards, workflows, critical date notifications and analytics, which will help you increase efficiency and improve decision making. The Voyager platform combines commercial property management and accounting with ownership, financials, budgets, forecasts, construction and maintenance for a holistic view of your portfolio. Commercial Dashboard The commercial dashboard maximises efficiency and transparency by allowing you to see property tasks and performance in a single user-friendly interface. Your property managers can track critical dates, pending lease workflow actions, work orders summaries, and access to key reports like stacking plans. All with the ability to drill-down to transaction level detail. - Commercial Property Manager Dashboard day, August 11, ff01 Go /11/2009 / Approvals for sa Date Range 0 3 within Date Range 0 27 Commercial Property Administration Manager Dashboard Space / Facilities Sunrise Tower - Current Wednesday, s August 11, Administration 27 Space / Facilities Current s Expirations within Date Range comoff01 Go Expirations 0 Stacking - Encumbrances Stacking - Encumbrances Encumbrances Encumbrances Overview Overview 27 Property within Date Range 0 Range Future 08/11/2009 Activated 09/11/2009 s 0 Stacking -- Occupancy Area Receivables Measurement Area Measurement Future Activated s 0 Date Pending New s 1 Pending Tasks / Approvals New s for sa 1 Receivables Total Units 46 Pending Renewals 0 1 Holdover 0 Tasks 0 Pending with Date Range Pending Renewals Past Due 0 Available Units Total Units 46 Ready to Activate Amendments 0 Tasks 3 Other Pending Amendments 0 Approvals Pending within Date Range Holdover Range 0 Available Units 1 0 Option Expirations within Date 0 Approvals Past Due 27 Work Orders / Purchase Orders Option Task Ready to Activate Amendments Indexation Range 0 Latest Notice within Date 0 Create Pending Work Requests 4 within Date Range 1 Other Pending Amendments 0 Indexation (Late) 6 Completed WO Followup 0 Option Expirations within Date Range 0 Open Purchase Orders 98 Current s - 08/11/ Calendar Critical Dates Option Latest Notice within Date Range 0 Work Orders / Purchase Orders Property Indexation Id Customer within Id Date Range Name Type 1 Pending Work Requests Area 4 Expiration (Id) Date commoff01 London Indexation (Late) Net 6 3, Completed WO Followup 0 & Pariah, CPA( t ) Office - 10/31/2011 commoff01 Kirkland Systems ( t ) Office - Net 01/31/2011 2, es - 08/11/ Calendar Critical Dates commoff01 Fortune Employment Services( t ) Office - Net 08/31/2011 2, commoff01 Destination Travel( t ) Office - Net 02/29/2012 1, commoff01 Colton Insurance Services( t ) Office - Net 10/31/ 5, commoff01 Tally Engineering( t ) Office - Net 12/31/2013 4, commoff01 Law Offices of Krandle & Gold( t ) Office - Net 03/31/2013 7, commoff01 Wilshire Publishing( t ) Office - Net 03/31/2012 6, Open Purchase Orders 98 stomer Id Name (Id) Type Expiration Date Area London & Pariah, CPA( t ) Office - Net 10/31/2011 3, Kirkland Systems ( t ) Office - Net 01/31/2011 2, Floor Area Tenants Fortune Employment Services( t ) Office - Net 08/31/2011 2, Destination Travel( t Floor9 ) 13,400 Mortgage.com 950A Office - Net 950A - 7,844-4/30/ /29/2012 1, Colton Insurance Services( t ) DC Publishing [1] Floor8 13,280 DC Publishing Office [2] - Net MULTIPLE 10/31/ 850D Pearl Insurance 5, Brokerage [3] 850A 860B Tally Engineering( t ) Law Offices Office - Net Law Offices Kellerman & Graff 850D - 3,166-3/31/2007 of Kellerman 12/31/ B 4, Law Offices of of & Graff [6] Digital Systems [7] Kellerman & Graff 750A Floor7 13,058 Law Offices of Krandle & Gold( t ) Office - Net 750C 03/31/2013 [8] 7, B 750B 750A - 4,356-3/31/2011 Wilshire Publishing( t ) Floor6 Unger Insurance Office - Services Net French & Millner, CPA 03/31/2012French [10] Millner, 6, CPA [11] Unger Insurance Services & 13, A [9] Floor5 13,246 Floor4 13,086 Floor3 13,380 Floor2 13,358 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Mortgage.com 950A 950D - 5,844-4/30/2008 Donaldson Agency [4] DC Publishing [5] 860D 880C E & T Corporation 790D 790D - 3,364-9/30/2008 Tarmac Agency Tarmac Agency [12] D 640A - 4,210-10/31/ B 650C 660D 670C - 2,943-4/30/2014 Law Offices of Stafford & Somersby MULTIPLE MULTIPLE MULTIPLE MULTIPLE [14] 550A 550B 550D 550C 560B 550A - 2,674-3/31/ B - 3,410-3/31/ D - 4, 120-1/1/2100 Sterk, Cooke Fidelity Escrow - Sterk, Cooke & O Neill, CPA Expert Employment Services & O Neill, MULTIPLE [16] Fidelity Escrow - Washington DC [17] Washington DC 450B 450C CPA [15] 450D 460A [18] 450B - 3,524-9/30/ C /31/ A 460D MasterWriter, Inc MasterWriter, Inc MasterWriter, Inc MasterWriter, Inc 350A 350B 350C 350D 350A - 3,502-1/31/ B - 3,466-1/31/ C - 3,212-1/31/ D - 3,200-1/31/2007 Trenton Talent Agency Beeker Group Beeker Group Trenton Talent Agency Trenton Talent Agency [22] SRS Legal Group Thomas Import/ [21] Architects [20] Architects [20] 250C 260C [23] Export [24] 250D 250A 250B 250C - 3,352-2/28/ 270A 280A Dodd and Floor1 13,176 Associates [25] 150B Crisis Mediation [26] 150D DC Travel [27] 170A MULTIPLE 170D 170D - 4,660-2/28/2012 Marshall Advertising 180B 180B - 4,012-11/30/2014 No Encumbrances M to M >2019 Area Expiring ,826 7,572 9,610 6,084 11, % Expiring 0.00% 0.00% 9.91% 6.34% 8.05% 5.10% 9.48% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

4 Simplified Workflow The leasing workflow simplifies administration of complex legal documents. ID t comret01 Property - Bakery Links comret01 - Bakery Square Attachment ID Property Square Name Location Memo Name Rose Connection Rose Connection Houston, TX, Location Houston, TX, DBA Name Contracted Area 1, Task DBA Name Customer 1, Contracted Area 1, pc Philly Connection GLA Workflow Type retfc Rent /Mo , /Yr Opening Charges Customer pc Philly Connection GLA 1, Ledger Status Current Rent/Contr. Area /Mo /Yr Sales Data Type NAICS retfc Restaurants - Full Service 05/03/2004 Rent Costs/Inducements /Mo 2, Term 08/31/2014 Status Help Current Rent/Contr. Area 0.20 /Mo 2.38 Close Summary Amendments NAICS Retail Term Options 05/03/2004 General Info 08/31/2014 Units Charge Schedules Proposal Clauses Contacts Restaurants - Full Service Summary Summary Jump To /Yr /Yr Jump Links Attachment Memo Task Workflow Opening Charge Ledger Sales Data Costs/Inducemen Unit(s) View/Edit Type Close Status Help From To / Inactive Term Description Original Activated 05/03/ /31/ 124 Rose Connection Remeasure Summary Ready Units 05/03/ /31/ Charge Schedules 64 Remeasure Proposal UNIT-8 Amendments Retail Clauses Options Contacts General I Renewal Activated 09/01/ 08/31/ Early Accepted UNIT-8 Renewal Expansion Activated 01/01/ /31/ Adding adjoining space TUNIT-12 Type Status From To / Inactive Term Description Unit(s) View/Edit Original Activated 05/03/ /31/ 124 Rose Connection Remeasure Ready 05/03/ /31/ 64 Remeasure UNIT-8 Renewal Activated 09/01/ 08/31/ Early Renewal Accepted UNIT-8 Expansion Activated 01/01/ /31/ Adding adjoining space TUNIT-12 Complex Overage Calculations Information Rose Connection Amendment Type Original Amendment Dates 05/03/2004 Advanced retail features for complex overage calculations, forecasting and sales entry through the tenant portal. Overage Information 08/31/2014 Overage Sales Type Food Information From Retail Information Date 05/03/2004 Amendment Type Amendment Dates Rose Connection Sales Year End (month) December To Date Original Date Period 05/03/ /31/ 05/03/ /31/2014 Notes / Description 08/31/ Percentage rent calculation for food sales Overage Information Offset Information Sales Type Food Offset Accounts Fixed Offset From Date To Date 05/03/ /31/ rentret Charge Codes Based Offset Reduction 0.00 Natural Breakpoint Breakpoint By Multiplier Notes / Description Percentage rent calculation for food sales Natural Breakpoint Breakpoint By Multiplier Save Close Help Delete Tax Chargecode Sales Tax SaveTax Rate Close Help Delete Overage Breakpoints All amounts of type Type Flat Amount Overage Breakpoints Sales From Sales To Percentage , All amounts of type Type Flat Amount 500, , , ,300, , ,000, Sales From Sales To Percen , , , , ,300, , ,000,

5 Administration The Yardi lease administration system forms the backbone of the commercial billing process, which accommodates indexation, complex recoveries, retail overages, non-currency leases, and much more. The Yardi Voyager automated leasing workflow allows lease administrators to set up the terms of the most complicated industrial, office, and retail leases and amendments, while reviewers can compare the abstract to the actual legal documentation before activation. All lease modifications such as expansion, contraction, relocation, holdover or renewals are stored with the lease details for easy drill-down and historical reference. s can be organised by customer making the billing and analysis of multiple leases for national tenants simple. Advanced Retail Yardi Voyager makes it simple to track sales and charge percentage rents. The tenants retail parameters allow you to easily define Sales Types, Reporting and Billing Frequencies and Breakpoints, including an automatic calculation of Natural Breakpoints. The Overage function automatically calculates and creates your percentage rent charges. Retail Analytics provide up to the minute reporting on Sales, comparing MTD, YTD, Moving Annual Total (MAT) and calculates the tenants Occupancy Costs. Streamlined Recoveries Yardi Voyager automates the recoveries process. You can configure the varying numerators and denominators, base years, caps, gross-ups, management fees for the terms defined in the lease. Since the calculations differ for each tenant, Voyager eliminates the daunting job of reconciling all variables and compiling an accurate accounting of what your tenants owe. The billing results are invoiced to your tenant in an easy to understand format that will help to reduce tenant billing disputes and increase cash flow.

6 Portfolio Reporting Analyse portfolio performance by property or utilise user defined property attributes for consolidated views. Commercial Dashboard Portfolio Rent Roll Budget Comparison Income Statement AR Aging Occupancy Summary Expirations Office Expirations comret % comoff % Expiring comret % comret % comseg % comoff % comoff01 comoff02 comret01 comret02 comret03 comseg02 Expiring Area Commercial Dashboard Portfolio Rent Roll Budget Comparison Income Statement AR Aging Oc comret % Expiring comret % Property Name Unit(s) Area Dec 2009 Jan Feb Mar Apr May Jul Aug Sep Oct Nov Total comret % comoff01 Sunrise Tower 4 9, comoff02 Roosevelt Tower 6 15, comret01 Bakery Square 5 8, comret02 Fairmont Plaza 1 1, comoff02 comret03 Prudential Plaza 1 1, % comseg02 Cherry Creek Center 3 3, Grand Total 20 38, comseg % comoff % Property Analysis Property Name Unit(s) Area Dec 2009 comoff01 Sunrise Tower 4 9, Jan comoff02 Roosevelt Tower 6 15, comret01 Bakery Square 5 8, comret02 Fairmont Plaza 1 1, comret03 Prudential Plaza 1 1, comseg02 Cherry Creek Center 3 3, Grand Total 20 38, Feb 2 Portfolio Reports Dig deep into property performance drill down from portfolio reports to view source transactions Property affusda^cnoff01 Client Recoverability Book Accrual Country Schedule Account Tree ysi_is Distract Manger Account Node ^4100 Fund Objective Period 01/2008 to 01/2008 Industrial Report Type Budget Comparison Grid Graph Decimals Detail Suppress Zero Summary By Country PDF Excel Display PTD Actual PTD Budget Variance % Var YTD Actual YTD Budget Variance Canada Airport Plaza (cnoff01) 272,908 60, , ,908 60, ,512 Otts Mall (cnret01) 252,928 76, , ,068,446 76, ,407 Total Canada 525, , , ,341, ,435 1,204,919 US Central Business park (comind01) 174, ,993-29, , ,993-29,606 Central Storage (comid02) 163, ,627-6, , ,627-6,257 Sunrise Tower (comoff01) 533, , , , , ,714 Roosevelt Tower (comoff02) 546, ,855 N/A 546, ,855 Bakery Square (comret01 125, ,957 15, , ,957 15,630 Fairmont Plaza (comret02) 259, , , , , ,320 Prudential Plaza (comret03) 131, ,897 N/A 131, ,897 Cherry Creek Center (comseg01) 29, ,355 N/A 29, ,355 Cherry Creek Center (comseg02) 29, ,435 N/A 29, ,435 Total US 1,993, ,132 1,072, ,993, ,132 1,072,342 Grand Total 2,519,310 1,057,566 1,461, ,334,828 1,057,566 2,277,262

7 Yardi Analytics Designed to meet the needs of managers who want to analyse information in a fast and flexible way, Yardi Analytics is a new breed of reporting tools that enable real-time key performance indicators. Analytics are built to facilitate drilldown to source transactions, and flexible enough to slice and dice property data by attribute like portfolio, region, period, and currency. Analyse by attribute, entity, GL book, segment, period Drilldown from summary to source transaction Publish to PDF or Excel report packages automatically Create your own KPIs with custom analytics Optimised for fast results Commercial Analytics Yardi Analytics includes comprehensive commercial property and portfolio reporting. From owner reports to internal exception and management reporting, the suite of commercial analytics is geared toward increasing the performance of individual and consolidated properties and toward identifying outliers in a large portfolio. Commercial analytics provide real-time key performance indicators for lease management, recovery reconciliation, performance statistics and many more, including: Rent Roll and Vacancy Abstracts Occupancy Summary Expense Recovery and Reconciliation Projections for current and future lease expirations Custom commercial reports using custom analytics Financial Analytics Yardi Analytics also provides comprehensive financial reporting and key performance indicators. The financial analytics engine leverages the Voyager accounting platform by drawing directly from the operating general ledger transactions. Create instant comparisons and analyses, and compile your monthly, quarterly and yearly financial report packages in real-time. Slice and dice your income statement by user defined property attributes, view your balance sheet by country and currency, or even publish financial reports to an investor portal with the click of a button. Supports IFRS, GAAP, and international accounting needs Used by publicly traded companies around the world Automated delivery with Yardi Correspondence Management Compatible with Yardi Executive Dashboard Speed of reporting optimised by Yardi Datamarts Custom financial reports using custom analytics

8 Powerful Communication Tools Communicating with your tenants has never been easier. Create and high-quality documents to your tenants with the push of a button. Invoices Statements Letters Investor Reports MERGE property data with MS Word documents & PDFs Publish Online Attachments Print & Mail PUBLISH to portal site, bulk , or print & mail Owners Tenants Vendors CORRESPONDENCE received by owners, tenants, & vendors

9 Correspondence Management Yardi Correspondence Management will redefine how you process documents. It allows you to create customised invoices or statements, collection letters, or prospect letter of intent, as well as owner or investor reporting packages. Templates merge with lease data, reports and graphs, and the generated documents can be automatically ed, printed or saved as PDFs. Critical Dates & Notifications Critical dates, tasks and notifications are an intricate part of the Voyager lease management system. Critical dates and tasks are integrated into the user s dashboard, so that important deadlines are never missed. You can automate tasks or notifications based critical dates you define such as: Expirations Option Notices Tenant Insurance Expiration In addition, you can use tasks and notifications to perform valuable internal audit functions. They deliver daily, weekly, or monthly notifications of such items as: Outstanding AR older than 30, 60 or 90 days Financial periods not closed Batches left unposted Whether your NOI is within the acceptable standard

10 Integrated Solutions Debt Information Property.comoff Client Report Type Building Country From Date Charge Code District Manager Period Fund Objective Investment Display PDF Excel Summarise By Attribute Name Rent Roll 03/01/ Monthly Property Graph Show Detail Show Grid Graph Only Market Rent Monthly Property Unit(s) Type Area To Term From Rent comoff02 - Roosevelt Tower, Washington Current s comoff02 170D Eastern Excros Company Office - Net 4, /01/ /30/ , A, 350B, comoff02 Master Writer, Inc Office - Net 13, /01/ /30/ , C, 350D comoff02 450C Expert Employment Services Office - Net 2, /01/ /31/ , comoff02 550A, 550B Law Office of Stafford &Somersby Office - Net 6, /01/ /31/ , comoff02 550D Williams Engineering Office - Net 4, /01/ /31/ 84 16, comoff02 650C, 650D French & Milner, CPA Office - Net 3, /01/ /31/ , comoff02 750C Digital Systems Office - Net 2, /01/ /31/ , comoff02 790D E & T Corporation Office - Net 3, /01/ /30/ 96 13, A, 850B, comoff02 DC Publishin Office - Net 6, /01/ /31/ , C comoff02 860B Pearl Insurance Brokerage Office - Net 2, /01/ /31/ 48 6, comoff02 860D Donaldson Agency Office - Net 2, /01/ /31/ comoff02 150B VACANT comoff02 150D VACANT 2, comoff02 170A VACANT 1, comoff02 180B VACANT 4, comoff02 250A VACANT 1, YARDI CRM Mo Re YARDI Insight YARDI Document Manager for SharePoint

11 YARDI CRM Yardi CRM (Customer Relationship Management) enables you to track and monitor the lease negotiation process and is fully integrated with Yardi Voyager. You can track opportunities, activities, and proposals. The automated workflows move the deal through your organisation to ensure proper communication, notification, and approvals are obtained in a timely manner. Yardi CRM ensures you are meeting your revenue objectives by comparing the value of the deal to the budgeted amount. Because Yardi CRM is fully integrated with commercial management, when the lease is executed it automatically becomes an active lease eliminating the need to enter it manually. YARDI Insight Yardi Insight is an advanced enterprise dashboarding and reporting solution for financial and operational intelligence enabling drag-and-drop reporting, graphs, and charts that reflect real-time business metrics and goal tracking from multiple databases or warehouses. With a library of pre-packaged and customisable key performance indicator (KPI) reports, you can produce timely, accurate, boardroom-quality representations of your entire portfolio. YARDI Document Manager Yardi Document Manager for SharePoint is a document management solution providing centralised access, sharing and versions control for your important documents. With the integration of Yardi Voyager, Yardi Portal, and Microsoft SharePoint, this solution improves productivity by providing secure online access to documents for both internal and external parties.

12 YARDI Commercial Suite Yardi Commercial Suite offers a single platform with convergent products to meet your needs business-wide. Business Intelligence YARDI Insight YARDI Executive Dashboard YARDI Document Manager for SharePoint YARDI Investment Management YARDI PropertyVMF YARDI Advanced Budgeting Financials GL AR AP YARDI VOYAGER SOLUTIONS Centralised Database for Commercial FEATURES YARDI Portal Deal Tracking YARDI PAYscan Retail Job Cost YARDI CRM Office Fixed Assets Industrial Maintenance ETL (Extract, Transform & Load External Data) Yardi Systems Limited Avebury House, Avebury Boulevard, Milton Keynes, MK9 1AX, United Kingdom phone: +44 (0) europe@yardi.com Yardi Systems BV Dreeftoren, Haaksbergweg 57, 1101 BR Amsterdam, The Netherlands phone: +31 (0) europe@yardi.com Yardi Systems GmbH Prinzenallee 7, Düsseldorf, Germany phone: +49 (0) europe@yardi.com COM-BKT-A-UK-EUR 09/21/ Yardi Systems, Inc. All rights reserved. Printed on recycled paper.

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