Symantec Control Compliance Suite : Reporting and Analytics ReadMe Update
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1 Symantec Control Compliance Suite : Reporting and Analytics ReadMe Update
2 Symantec Control Compliance Suite Reporting and Analytics Update ReadMe Legal Notice Copyright 2013 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo, BV-Control, Enterprise Security Manager, and LiveUpdate are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR and subject to restricted rights as defined in FAR Section "Commercial Computer Software - Restricted Rights" and DFARS , "Rights in Commercial Computer Software or Commercial Computer Software Documentation", as applicable, and any successor regulations. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement.
3 Contents Chapter 1 Installing the Update... 4 Prerequisites for installing Control Compliance Suite Update... 4 Upgrading the Control Compliance Suite - Reporting and Analytics components... 5 Chapter 2 Enhancements... 9 Enhancements in PCU New standards... 9 New additions in predefined platforms Chapter 3 Resolved issues Resolved issues in Control Compliance Suite - Reporting and Analytics Chapter 4 Files added or updated Files added or updated in Control Compliance Suite - Reporting and Analytics... 13
4 Chapter 1 Installing the Update This chapter includes the following topics: Prerequisites for installing Control Compliance Suite Update Upgrading the Control Compliance Suite - Reporting and Analytics components Prerequisites for installing Control Compliance Suite Update Before you install Control Compliance Suite Update, you must ensure that your infrastructure meets the installation requirements. Note: You must close all remote consoles before you upgrade to Control Compliance Suite Update. The prerequisites to install the Update are as follows: Before you install the Update, you must take a backup of all the data on the product databases and the components that are installed. Ensure that the same user who installed Control Compliance Suite or the user who is assigned the CCS Administrator role, installs the Update. Ensure that you have installed the Data Collection components and Reporting and Analytics components of the Control Compliance Suite
5 Installing the Update Upgrading the Control Compliance Suite - Reporting and Analytics components 5 Note: You must install Update on the Control Compliance Suite Data Collection before you upgrade the Reporting and Analytics components. Ensure that you install the Update in the following order on the product components: CCS Directory Server CCS Application Server Data Processing Service To maintain the transaction logs, ensure that the hard disk space on the reporting database computer is more than 100GB. The logs can increase in size during the upgrade of the CCS Application Server component. After installing the Update, Symantec recommends that you must run the Scheduled Reporting Database Synchronization job before you run any other jobs. Note: Before installing the CCS Update on a CCS installation that has been upgraded from CCS 9.0.1, the setup will verify whether the data migration has been completed for all modules of CCS If the data migration has not been done or is incomplete, then the following message will be displayed and the installation will be blocked: Data migration for all the CCS applications is not complete. Launch the MigrationUtility.exe from the <Install Directory>\Reporting and Analytics\Application Server directory to complete the migration. Data migration is mandatory before applying the CCS Update. Upgrading the Control Compliance Suite - Reporting and Analytics components Before you install Control Compliance Suite Update, ensure that you know the prerequisites for the installation. See Prerequisites for installing Control Compliance Suite Update on page 4. The Control Compliance Suite Update is an upgrade of the Control Compliance Suite components. Earlier, you must have installed the Control Compliance Suite from the product disc. The Update Web packages
6 Installing the Update Upgrading the Control Compliance Suite - Reporting and Analytics components 6 are located on the product Web site. In case of a distributed deployment as well as a single setup deployment, upgrade the specific components that are supported for upgrade through the Update. You cannot add the CCS Directory Server or the CCS Application Server components in an upgrade. You can upgrade the product components using either of the following modes of installation: Express installation mode Note: In the Express installation mode, you can only upgrade the existing components and cannot add new components that are packaged in the Update. See To upgrade Control Compliance Suite - Reporting and Analytics components to Update using the Express installation mode on page 6. Non-Express installation mode See To upgrade Control Compliance Suite - Reporting and Analytics components to Update using the Non-Express installation mode on page 7. To upgrade Control Compliance Suite - Reporting and Analytics components to Update using the Express installation mode 1 Select the computer on which the product component that you want to upgrade is installed. For example, the CCS Directory Server, CCS Application Server, or the DPS. 2 Go to the product Web site where the Web packages are uploaded and click on the web package, CCS_ReportingAndAnalytics_10_5_PCU_2013-2_Win.exe. 3 Download the Web package and install it on the computer. 4 Navigate through the extraction wizard of Control Compliance Suite Reporting and Analytics to extract the package for installing the components. 5 In the Preparing Installer panel of the Setup Wizard, you can view the progress of the files that are extracted.
7 Installing the Update Upgrading the Control Compliance Suite - Reporting and Analytics components 7 6 In the Welcome panel of the Symantec Control Compliance Suite Reporting and Analytics Installation Wizard, review the description and check Express Install. The Express installation mode upgrades all the product components that are installed on the computer. To add the new Technical Standards Pack and Regulatory and Framework Packs for that are packaged in the Update, you must go to Add/Remove Programs window. The Add/Remove Programs window can be accessed only on Windows Server 2003 and Windows XP. For Windows Vista, Windows 7, Windows Server 2008, and Windows Server 2008 R2, you need to access Programs and Features to add the new components. See To add new components of the Update when upgrade using the Express Install mode on page 8. 7 In the same Welcome panel, click Next. 8 In the Summary panel, review the components that you upgrade or add and then click Install. To upgrade Control Compliance Suite - Reporting and Analytics components to Update using the Non-Express installation mode 1 Select the computer on which the product component that is to be upgraded is installed, such as the CCS Application Server or the DPS is installed 2 Go to the product Web site where the Web packages are uploaded and click on the web package, CCS_ReportingAndAnalytics_10_5_PCU_2013-2_Win.exe. 3 Download the Web package and install it on the computer. 4 Navigate through the extraction wizard of Control Compliance Suite Reporting and Analytics to extract the package for installing the components. 5 In the Preparing Installer panel of the Setup Wizard, you can view the progress of the files that are extracted. 6 In the Welcome panel of the Symantec Control Compliance Suite Reporting and Analytics Installation Wizard, review the description and uncheck Express Install. 7 Click Next. 8 In the Review Components panel, review the upgrade details of the components and then click Next. The product components that are installed on the specific computer are listed for upgrade. For example, if CCS Application Server is installed on the computer, then the panel displays the details of the CCS Application Server component to upgrade.
8 Installing the Update Upgrading the Control Compliance Suite - Reporting and Analytics components 8 9 In the Add Components panel, you can add the new components that you want and click Next. This panel only displays those components that are not installed on the computer and that you can add. In the Update, you can add DLP connector if you have not installed it in the previous releases. The following can be added in the Update: CCS Application Server You can select and add the following components: Technical Standards Pack (TSP) Frameworks Regulations 10 Review and navigate through the remaining panels of the wizard until the Summary panel appears. 11 In the Summary panel, click Install. To add new components of the Update when upgrade using the Express Install mode 1 Go to Start > Control Panel option of the computer and click, Add/Remove Programs. The Add/Remove Programs window can be accessed only on Windows Server 2003 and Windows XP. For Windows Vista, Windows 7, Windows Server 2008, and Windows Server 2008 R2, you need to access Programs and Features to add the new components. 2 In the Add/Remove Programs window, select, Symantec Control Compliance Suite Reporting and Analytics and click, Change/Remove. 3 In the Maintenance panel of the wizard, select the option, Add/Upgrade and navigate through the wizard to add the components. For more details, refer to the Modifying or repairing the installed Control Compliance Suite components topic in the Symantec Control Compliance Suite Installation Guide.
9 Chapter 2 Enhancements This chapter includes the following topics: Enhancements in PCU New standards New additions in predefined platforms Enhancements in PCU The Product Content Update (PCU) contains the following enhancements: New Standards See New standards on page 9. Target types, asset groups, entities, and fields for the predefined platforms. See New additions in predefined platforms on page 10. New standards PCU adds the following new standard: CIS Red Hat Enterprise Linux 6.x Benchmark v1.2.0 The following checks have not been incorporated into the CCS standard: Is X Windows removed? (CIS section 3.2) As per the CIS recommendations, the yum grouplist X Window System command can be executed to determine if X Windows is installed. However, this command downloads the mandatory packages on the target Linux machine before the results are generated, which may change the state of the target machine, which is not advisable. Hence, this check has not been incorporated into the CCS standard.
10 Enhancements New additions in predefined platforms 10 Are permissions for user.netrc files set correctly? (CIS section 9.2.9) CIS does not offer a specific remediation applicable for this check. CIS recommendation is for the organization to monitor and report on the.netrc file permissions and to determine the action to be taken in accordance with the organization s site-specific policy. Given the lack of a deterministic remediation that would apply to all organizations and sites, this check has not been incorporated into the CCS standard. New additions in predefined platforms PCU updates the following predefined platform: UNIX Additions for the UNIX predefined platform are as follows: Data Source Fields This update adds the following new data source for the platform: System Attributes This update adds the following new fields in the System Attributes data source for the platform: Name of the command or filename Name of the attribute Value of the attribute
11 Chapter 3 Resolved issues This chapter includes the following topics: Resolved issues in Control Compliance Suite - Reporting and Analytics Resolved issues in Control Compliance Suite - Reporting and Analytics The Update addresses the following resolved issues: Standards The following issue is resolved for this module: Dashboards The custom check standard (Advance Checks) shows the error: Object reference not set to an instance of an object. The following issues are resolved for this module: After running the data collection-evaluation-reporting job, an incorrect date of data collection is displayed in the Data Collection Coverage dashboard panel as 01/01/1900. Incorrect results are displayed on the summary page of CCS web console when a copy of Top 10 failed checks from standard panel is created and other filters are applied to the copied panel. Note: You must use the new attribute Result as measure and filter. Incorrect results are displayed in the Result Summary page of the Check Status for Standards panel. The count of the failed checks is displayed
12 Resolved issues Resolved issues in Control Compliance Suite - Reporting and Analytics 12 accurately, however, on drill down of the Result Summary page, all the checks with status such as Pass, Fail and Unknown are displayed. Note: For already created custom panels, you must add the Result Name attribute in the drill down view. For newly created panels, it will be added implicitly upon adding the Result Summary attribute. On creation of a custom entity schema by referencing the windows user entity, data collection failed for the custom assets. The data collection job was being incorrectly scoped to all the Active Directory users instead of being scoped to only the selected custom assets. The error message was displayed as, GUID lookup failed for asset. CCS console The following issues are resolved for this module: In the CCS console, the list of jobs is alphabetically sorted according to duration of the job runs, instead of being sorted by the actual time. While opening the evaluation results, temporary files are getting created in the TEMP directory of the user's profile. If the evaluation results contain no evidence for a certain check, the Evidence field in the corresponding report displays incorrect data.
13 Chapter 4 Files added or updated This chapter includes the following topics: Files added or updated in Control Compliance Suite - Reporting and Analytics Files added or updated in Control Compliance Suite - Reporting and Analytics The following files are updated in PCU : Note: The version number for all the files is < > Unix.Schema.dll Symantec.CSM.ESM.Collector.dll Symantec.CSM.Jobs.Client.dll Symantec.CCS.DataReaderCommon.dll Symantec.CCS.DataReaderServer.dll Symantec.CSM.ETL.Extractors.StandardEvaluations.dll WntScopes.dll Symantec.CSM.UnixPlatformContent.RHELv1.0.5.dll Symantec.CSM.Remediation.Business.Implementation.dll Symantec.CSM.Web.UI.Constellation.dll Symantec.CSM.Web.UI.DynamicDashboard.UserControls.dll
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