Xpand UnLimited. B2B Sales Appointment Setting Experts.

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1 Xpand UnLimited. B2B Sales Appointment Setting Experts. Does your company need more sales appointments? Xpand can help. We have the time, technology and most importantly we have the talent. Xpand UnLimited acts as an extension to your company's 'new business' strategy, providing you with a consistent stream of high quality leads and appointments.

2 WE call. WE qualify. WE appoint. YOU sell Xpand UnLimited is the creation of telemarketing expert Jazz Dhillon. Our core mission is to deliver the hottest sales appointments in the UK for clients by employing the best sales appointment setters on the market. All staff work to Xpand UnLimited s strict code of conduct and are trained using the most up-to-date telemarketing and sales techniques. This ensures we get past gatekeepers and deliver full BANT (budget, authority, need and timescale) appointments, helping our clients achieve bottom line results. How it works Set clear objectives and ROI measures We visit your offices and establish your goals, targets and the overall purpose for your campaign. This ensures both parties are in tune and we know exactly what is expected. Se t up and training Prior to making any calls we find out your company s core values, unique selling points, opportunity criteria and your product hooks. From this we create a loose script, train our staff and make test calls amending your pitch for optimum results. Co ntact database The more accurate the list, the quicker we can deliver your desired results. We can work with your existing database, cleanse an old one or purchase a new one on your behalf. Identify, engage & build a relationship with the right contact Through hard work, persistence and business expertise we identify and qualify the correct contacts. Convert to Appointment Once we have qualified the prospect we book a meeting for you.

3 Our Services Appointment setting. Do you need more sales appointments? Appointment setting is what we do best: it represents 80% of our business! We keep things simple and flexible, so you can turn us on when you need more appointments and turn us off when you are inundated. You pay for your appointments and not our time. We call. We qualify. We appoint. You sell. Xpand UnLimited acts as an extension to your companies 'new business' strategy, providing you with a consistent stream of high quality appointments. Click here to find out more.

4 L ead generation. Would your sales team be converting more prospects to accounts if they were calling qualified leads? Your sales team is too expensive to waste on futile conversations with the wrong people and mundane basic information gathering activities. Every sales person wants to speak to people who are genuine prospects: Who is the correct decision maker? Do they buy your product or service and how much do they spend? When is the next selling opportunity? How often do they order? What is the preferred supplier list procedure? Who are their existing suppliers and length of relationship? What are their buying strategies? When generating leads we are often able to confirm an appointment at the same time. It's the efficient, speedy and economical way to make more sales. Click here to find out more. Data cleansing Did you know that 35% of business data becomes obsolete within a year? If you ve been using the same database for the past 2 years it is very likely that about two thirds of your marketing communications are going to waste. Make sure you still have the correct decision maker contact details. Increase your hit rate with accurate data for all your marketing activities. Data cleansing can be very labour intensive. If you require extra man power then give us a call. We are familiar with the majority of database platforms and will return your list back to you like new. Our Data cleansing service yields a 95% accuracy rate - guaranteed. Click here to find out more. Marketing data lists We can use your own existing list or help you build and buy a bespoke marketing list. We offer FREE data counts and can source industry specific data.

5 marketing We send out and track HTML s to all your prospects - before we call them, turning cold contacts into warm prospects. We take care of all s during your campaign, including further information and appointment confirmation. All s look as if they have come from your company. A CASE STUDY FOR APPOINTMENT SETTING WHEN IS A LEAD DEAD? One of our clients had collected data from exhibiting at major industry shows and their website landing pages. The data was 6-18 months old and they hadn't had the expected ROI from their marketing efforts. They needed more sales appointments to get potential clients into their sales funnel to hit their forecast for that year. Xpand UnLimited were able to consult with the client take an exact brief of what the ideal prospect looked like, understand the proposition and then deliver 10 fully qualified BANT appointments of which the client converted over 40%

6 One of the largest independent vendors of web security solutions in Europe: a global company, growing each year. Xpand UnLimited Director Xpand UnLimited Appointment Setter Client Directors Client Sales Manager Client Internal Sales Client Vendor Client Engineers 1. Time Account Managers were so busy nurturing existing clients and hot leads there wasn't enough time to call other outstanding leads. 2. The right staff Lack of motivated, experienced cold callers in the area within the budget constraints. 3. Tracking leads A great CRM package that, unfortunately, didn't allow the tracking, recording of cold call outcomes, and the filtering of information to make the right calls at the right time. 4. Product knowledge To get telemarketers up to speed, fully understanding the value proposition, thus ensuring a concise yet worthwhile dialogue with prospective clients would have taken months of training. Naturally, our client had already followed up all the hot leads. We investigated, examined and re-classified the balance, nurturing those that weren't totally cold - the majority - and made appointments for our client. The client made sales to over 40% of the appointments made: an outstanding result from leads that were previously considered cold. Xpand's lead generation programme is now an integral part of the client's marketing mix.

7 For more information on this case study please contact: Jazz Dhillon Director of service delivery Contact Us 19 Reading Road Pangbourne Reading, Berkshire RG8 7LR Tel: [email protected] Website -