Test. 2. Which roles of consultants do you need in an as-is-workshop? (3 P)

Transcription

1 Test 1. What is the right sequence of phases of a business process design project? Write number into the circles (+3 P..-3P)! as is analyse implementation to-be-model 2. Which roles of consultants do you need in an as-is-workshop? (3 P) What are the main tasks of the project manager during the as-isworkshop? Sign it and put them in the right sequence! (4 P) work as fast as she/he can hit his colleagues to accelerate the work make a schedule make a project structure define mile-stones buy Coke and chips for the whole team divide the whole work in tasks define the roles of the consultants define ARIS-conventions control the budget 4. Which steps belong to the as-is analysis? Complete the expressions and sign the right steps! (10 P) P.. pre. as-. analyse developing w.-p. determine key-figures define to-be-processes

2 discuss the objectives with the management develop a v -c determine the necessary transactions on the SAP-system 5. What are the objectives of an as-is analyse? (5 P) to learn a lot about the line of industry of the customer to deliver a high transparency of the company to find the relevant weak points to improve the as-is situation to be accepted as a well experienced consultant to become a lot of money to explain an approach of the to-be-concept 6. You have terminated the interviews in the as-is analyse. What do you have to do as a process consultant until the presentation of the as-is analyse in front of the management? (10 P)

3 7. You are a project manager. What is your task in the period mentioned in question 6! (6 P) Which ARIS models do you recommend to present the results of an as-is analyse! (4 P) Mark the right sentences: (3 P) without a customer I shall have no external project in the project I will help the customer to achieve his objectives if I do my job well, the customer may be satisfied my project manager is stupid: he never gives us enough budget and time it is not my fault, that we failed the date of the presentation: my colleagues should work a little bit faster The customer doesn t understand the solution I have developed: he is really stupid

4 10. Which are the processes in mysap? (7 P) What are the two aspects to increase efficiency in procurement? (2 P 12. Describe the seven steps of the e-procurement circle! (7 P)

5 13. How can you reduce process costs? (5 P) Give arguments for reducing cycle time with e-procurement! (4 P) What are the alternatives to store a supplier catalogue? (3 P) 16. Which solution would you recommend? Why? (2 P)

6 17. Estimate the costs of an procurement process? (+1 P/ 1P) 20 to to to Fill in the right expressions to describe the type of trading! (4 P) types of trading supplier.. customer supplier.. customer supplier.. customer supplier. customer Dr. Peter Mattheis

7 19. What are important functions/aspects of a virtual marketplace? (5 P) Virtual marketplace Shop 1 Shop 2 Shop... Shop n Virtueller Marktplatz Middle Ware Prozesse... Integration Prozesse ERP-System (SAP R/3) Dr. Peter Mattheis 20. Complete the arrows in the following picture and mark them in the right sequence with numbers! (10 P) Web-based procurement procurement Bedarfsträger approval Info Wareneingang Info SAP BBP Info Info SAP R/3 System Customer Warenanlieferung Supplier SAP nline- Store SAP R/3 System Info sales Dr. Peter Mattheis

8 21. Characterize the moduls briefly! (8 P) Advanced planner and optimizer(ap)-moduls Available-to-promise.. Supply network planning (zentral).. Deployment (zentral).. Demand planning (zentral). Production planning and detailed scheduling Describe the planning process referring to the following slide! a) Fill out the missing words! (5 P) Available to promise: order entry/planning. Customer order confirmed Delivery date and ammount Ressource 1 Ressource 2 Ressource 3 today t

9 b) Describe the process briefly in your own words! (4 P) Which are criterias to define optimized planning strategies! (5 P) Criterias to optimize the planning objective W 1 + W W W 4 + W 5.. = MINIMUM

10 24. Which module fits to the following description? (6 P) AP module.. AP module.. AP module

11 25. Which services could you offer to a customer in a CRM project? Give six examples! (6 P) Which components belong to a CRM Systemarcitecture? (7 P) Components of a CRM systemarchitecture..... CRM-System

12 27. What are the touch-points media benefits? (10 P) Touchpoints, media, benefits Kontakte Aufträge Störungen Ansprechpartner Alerts Umsätze..... Kunden übermittelt Angebot überwachen Angebot mit Kunde Angebot Kunde lehnt Kunde einverstanden Angebot ab Angebotsänderung wünscht Absagegrund vermerken Absagegrund vermerkt Angebotspositionen überarbeiten bearbeiten Auftrag Kontaktdaten pflegen positionen Angebos- überarbeitet 28. Please give four examples of activities in a to-be-concept! (4 P) Explain the process-owner/process-member concept briefly! (4 P)

13 30. Write down eight guidelines to design to-be processes! (8 P) The to-be-concept can be devided in two phases! Who is your partner on customer s side in these two steps? (3 P) Phase Design value chain. Customer Give three examples of results after implementing new processes (4P)!... Good luck!