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1 [internet services] SHAKE UP YOUR ONLINE EXPERIENCE. [internet services]

2 e-commerce CLI s experienced e-commerce team is recognized throughout the industry as a leading COMPREHENSIVE E-COMMERCE SOLUTIONS. provider of website development, design, and hosting services. Utilizing industry-best practices, cross-discipline project teams, and the most up-to-date technologies, we specialize in improving the customer experience for increased online sales. CLI s unique blend of services provides comprehensive e-commerce solutions. Website development, design, and hosting are easily integrated into CLI s data management, marketing, and print services to leverage every marketing channel for the most effective campaigns. ATTRACT ATTENTION WITH EFFECTIVE WEB PRESENTATION. Web Design CLI s web design and development services ensure that your websites not only feature striking graphic imagery, but also integrate key features needed to succeed in today s online marketplace. Our designers are skilled and up-to-date on the latest developments in web technology and will concentrate their efforts on implementing and maintaining an effective interface with your audience. With a focus on function and usability, our designers lead the way to your online marketing success. Design On target and results-driven, our designers communicate your message by designing and formatting your s to cut through inbox clutter and get noticed every time. Working closely with project managers, print designers, and copywriters, we make sure s integrate your message and leverage marketing channels for effective and successful campaigns you can bank on.

3 CHANGING MARKETS REQUIRE CONSTANT INNOVATION. Operational Management After an initial build or redesign, CLI makes available dedicated designers and administrators, on call 24-hours a day. They help you manage the day-to-day operations and updates to your site, as well as troubleshooting any problems that arise. A/B Split Testing When modifying or updating your website, we utilize A/B Split Testing to maximize the effectiveness of your site. CLI makes site changes available to a percentage of site users and monitors their response. If users do not respond as desired, the updates are not made available to all site users until a better solution can be found. If ineffective changes were made available to all site users, you could lose customers and sales. Instead, site changes that won t work are never seen by the majority of your customers they only see your website at its very best. SECURE YOUR ONLINE PRESENCE. Security CLI takes the security of your website very seriously. We strictly adhere to security protocols required for being PCI (Payment Card Industry) compliant. CLI is a PCI compliant Internet host through Trustwave, Inc. We routinely undergo up-to-date security scans to ensure PCI compliance is always maintained. Credit Card Gateways To ensure the safety of your customers credit card information, we integrate your website with leading credit card processing companies. By affiliating with respected companies like Pay Pal, Braintree, Authorize.net, and others, we provide your site with diverse payment options your customers can trust. Hosting As part of our overall security strategy, all live websites are run at the AT&T Data Center in Illinois. This very high-security facility exceeds PCI compliance requirements. There are multiple security measures in place to keep servers physically secure, and a three-way backup plan in the event of a power failure. This facility is a high-capacity Internet network center, specifically designed to ensure your website is up and running 24/7, no matter what.

4 State-Of-The-Art Technology CLI s web hosting hardware configuration offers several terabytes of disk space and high-speed gigabyte transfer. Website programming services utilize the latest version of the ASP.NET framework to create cutting-edge user interfaces with advanced AJAX techniques. Website design uses Flash, HTML, and the Adobe Creative Suite. CLI utilizes SOAP and XML data transfer platforms. Our user-friendly back-end systems, search engine-friendly designs, and cross-channel integration systems are customizable solutions with a personal touch, designed to enhance your growth and success.

5 REACH MORE CUSTOMERS. Search Engine Optimization The types of Search Engine Optimization (SEO) techniques used to build a website can make the difference between being listed at the top of a search results query, or nowhere at all. With this principle in mind, CLI designs and programs websites to maximize favorable search engine rankings. To achieve the best results, we monitor SEO trends and use the latest techniques, including: innovation Search engine robot-friendly text URLs SEO-friendly Cascading Style Sheets (CSS) Properly tagged images Editable Meta and on-page content Dynamic HTML sitemaps XML Sitemap generation and submission Search engine ranking reports As part of our comprehensive SEO strategy, CLI offers the following SEO Services: Keyword Research. Knowing the words and phrases your customers use when searching online is a significant way to capture a greater share of your market. Link Building. One of the most important SEO strategies, link building secures quality inbound links from other sites to your own. We guide you through the process of creating content other websites want to link to, and promoting that content to generate interest in linking to your site. Landing Page Development and Testing. The first page a customer lands on, the landing page is the first step in capturing a sale. We create several landing pages for you and test them against each other to determine which one will get you the best results. Search Engine-Friendly Copywriting. The most effective copy caters to the unique marketing environment of the Internet. We help you craft masterful copy that works. Weekly Search Engine Ranking Reports. Knowing where your site ranks with search engines is an important part of developing the best possible SEO strategy. Regular XML Sitemap Generation and Submission. Creating and submitting a Sitemap makes sure search engines know about all the pages on your site, further enhancing your site ranking under multiple keyword searches.

6 technology CLIdynamx INCREASE YOUR ONLINE SALES WITH SUCCESSFUL SEARCHES. Quality website search capabilities are proven to significantly increase sale conversion rates, making it an important part of your overall e-commerce strategy. CLIdynamx is an intelligent site search program designed with custom algorithms to learn from past Effective Site Searches site search activity and deliver accurate, useful results Increase Profits to your customers every time. Searches are filtered by category, brand, price, and rating, with additional A recent study showed that filters customized for your website to get the best shoppers using a site search results possible. CLIdynamx is one of the fastest yield a sales conversion rate site searches available, searching, sorting, and nearly three times that of all filtering 100,000 records in under 1 second. other site users. In addition, CLI TAKES CARE OF THE DETAILS. the average order value of purchases made from Fulfillment Integration site search results were CLI is a leader in developing fulfillment solutions you 10% higher than orders placed can count on to achieve your goals. CLI s fulfillment integration service is designed to seamlessly connect without site search assistance. a variety of fulfillment systems together in real-time, regardless of individual system location, platform, language, or database. We intelligently process, route, and translate data in the format required for the best results. We are able to integrate with custom designed systems, as well as popular commercial applications, including Synaro, Sigma Micro, Ecometry, and Mail Order Manager. Order Processing CLI is an authority on optimizing customer value, with leading shopping cart and checkout systems, inventory systems, and data management integration. As a result, we increase the number of click-throughs and decrease the number of abandoned shopping carts. In addition, our superior service eases workloads and costs for order processing and fulfillment. ommunicat

7 Analysis and Feedback CLI is a market leader in data collection, maintenance, and analysis. As more and more companies begin leveraging their information assets, data management is becoming a crucial aspect in improving revenue and market share. With CLI s state-of-the-art proprietary data management environment, you take advantage of our extensive experience and expertise in database architecture, custom analysis, matchback reporting, segmentation, multi-channel analysis, and project and campaign management. CLI s experience and expertise help you leverage your data assets for enhanced e-commerce revenues. Promotional Campaigns Discounts and promotions are a crucial aspect of all e-commerce strategies, and CLI develops websites to leverage them. Promotions are particularly effective when used in combination with cutting-edge, real-time monitoring and reporting, search engine optimization, banner ads, strategic online partnerships, and crosschannel advertising. Merchandising CLI specializes in developing websites with great cross-sell and up-sell capabilities, personalization options, promotional opportunities, and easy path-to-purchase. Customer Loyalty CLI will help you improve the customer experience with customizable points programs, gift recommendations, and more. Alternate Internet Devices As a leader in developing innovative marketing techniques, CLI is excited about the opportunities alternate Internet devices present. The ipad, Kindle, Nook, Tablet PCs, and other mobile platforms are emerging as cost-effective ways to distribute catalogs, brochures, s, and other direct mail pieces in formats not possible before. CLI will guide you through this new marketing landscape, giving your marketing campaign the competitive edge it needs to get to the next level. ion logistics

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