Global Onboarding: An Integrated Learning Journey

Transcription

1 Learning 2014 Global Onboarding: An Integrated Learning Journey ZS Associates

2 How our clients viewed us Our Story Industries Practice Areas Capabilities Locations Pharmaceuticals The Rest Alignment Sales Force Size & Structure Consulting Evanston How our people viewed us 2

3 How our clients viewed us Our Story Industries Practice Areas Capabilities Locations Pharmaceuticals The Rest Alignment Sales Force Size & Structure Consulting Evanston How our people viewed us 3

4 How our clients viewed us The 3 Dilemmas Our Story Globalization Region Industries Practice Areas Capabilities Locations Pharmaceuticals The Rest Alignment Sales Force Size & Structure Cultural Immersion + Learner Experience Scalability Volume Structure Consulting Evanston How our people viewed us 4

5 Dilemma At ZS we #1: tackled Globalization our globalization dilemma by keeping the following in mind: You want to create a consistent global integration program, but have local demands that require Think globally, customization. act locally The 80/20 rule Global design and development Brainstorm possible solutions to this learning dilemma Have a conversation in your row Share solutions with the group 5

6 Dilemma At ZS we #2: tackled Scalability our scalability dilemma by keeping the following in mind: You have different volumes of people joining the organization in several different offices with various levels of experience and One size DOES NOT fit all capabilities, all of which require Learn to flex the delivery method different learning solutions. Brainstorm possible solutions to this learning dilemma Have a conversation in your row Share solutions with the group 6

7 At ZS, we provided an integration journey that offers multiple Dilemma avenues to #3: develop, Cultural gain Immersion expertise, contribute & Experience and grow toward the next career milestone You have new joiners that want a supported, holistic development journey vs. many separate training events. Brainstorm possible solutions to this learning dilemma Have a conversation in your row Share solutions with the group 7

8 At ZS, we provided an integration journey that offers multiple Dilemma avenues to #3: develop, Cultural gain Immersion expertise, contribute & Experience and grow toward the next career milestone You have new joiners that want a Lead Initiatives supported, How How and grow to to open resources contribute and know holistic development Sponsorships during progression ZS develop will the provide journey journey vs. many separate Peer Coaching training Privileges Hop/Leap Being a good ZS and citizen mentoring Programs How to How Privileges Programs How How to know to to and open progression grow resources up and during ZS contribute the develop will journey provide Privileges Programs How to How How to know and grow to open resources contribute and up during progression ZS develop will the provide journey Privileges Programs How to AC AC Programs Privileges How to and How How resources to know to open How How up to during know to and progression the grow resources and contribute journey ZS develop will provide events. Delivering Learning on high real quality projects work Learning Informal feedback about project work Soliciting Managing Formal Progression training feedback tasks across and from competencies deliverables your project Developing (ZStart, and skills teams Development Wider business Opportunity knowledge Participate Developing Roundtables, Badges & Certificates in expertise group Bootcamps) challenges Flexibility and Dedicated quizzes Development Coaches Climb open grow up during and the Brainstorm ZS progression contribute develop will journey possible provide solutions to this learning dilemma Take 5 mins to dialogue in small groups Share solutions with the group 8

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10 Key Takeaways Think global, act local One size DOES NOT fit all Less lecture, more flexibility First Impressions count, the experience begins day one Create a journey 10