BUSINESS CONTINUITY & DISASTER RECOVERY FOCUS ON RUNNING YOUR BUSINESS WE LL MANAGE YOUR DATA!!

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3 Data Care Plan BUSINESS CONTINUITY & DISASTER RECOVERY FOCUS ON RUNNING YOUR BUSINESS WE LL MANAGE YOUR DATA!!

4 Real Disasters

5 Business Continuity & Disaster Recovery Your community, employees, bank, insurance company, accountant, investors and family are depending on you to be up and running quickly following a disaster. Are you ready?

6 Disgruntled Employees Deleted Files Corrupted Data Compliance Whistle blowing Public Embarrassment

7 Theft & Vandalism Smash and Grab Could your business survive if your file server was stolen? Could your business survive if your file server was vandalized?

8 Simple Problems Erased Embarrassment Or Worse Hardware Failure Missed Deadlines Grants, Reports Corrupted Files No Data No Sales No Paychecks

9 What experts say???? Storage Magazine (storagemagazine.techtarget.com) surveyed its readers... to determine how often unreliable tapes were at the heart of a backup snafu. When asked to describe the tape failure situation in their shops, nearly a third of the respondents (31.2%) said it was either a significant problem that often disrupts backups or a problem that sometimes disrupts backups. Baroudi Bloor ( (now Hurwitz and Associates) "Restoring from tape fails 50% of the time in distributed organizations and mid-sized companies." Yankee Group and Sunbelt Software A survey found that 40% of IT managers had been unable to recover data from a tape when they needed it. The Gartner Group ( According to a survey, 71% of all tape restores fail.

10 Definitions Business Continuity = ability to run your business during and immediately after a disaster Disaster Recovery = the long-term ability to rebuild your business capabilities after a disaster

11 What makes Our Company Different? Unique, TOTAL BUSINESS CONTINUITY APPROACH Quick file recovery in minutes Quick failed server recovery in as little as 30 minutes Quick disaster recovery for an entire site, within hours providing secure access to critical applications and data over the internet. File vs. Image based data protection Tape vs. Disk based backup End to End validation (testing) of IT Business Continuity Plan We are more then JUST remote data backup

12 What is our competitive advantage? It s more than receiving data on a disk No matter what happens, you are covered and can access your business Includes servers, workstations, and even roving laptops Backup data, applications and system state for bare metal restore quick restore capability Provide backup for multiple operating systems (AS400, Novell, Mac, Unix, Linux, Windows) Address issues Message level restore Most importantly: Address the BIG THREE Lost files Lost Server Lost Business True business continuity affordable for SMBs

13 Your Data Behind the Scenes YOUR BUSINESS

14 Cost Considerations Disaster Recovery Timeline Disaster 48 hr 12 hr 1 hr 1 hr 12 hr 48 hr Lower Cost Higher Cost RPO Recovery Point Objective How old is your data backup? How much can you afford to lose? Higher Cost Lower Cost RTO Recovery Time Objective How long will it take to restore your business? How long can you last before you don t have any customers?

15 Business Continuity Cost Justification Cost of Downtime + Lost Business Productivity Downtime = # of Employees x Burdened Hourly Rate x Hours Down x % of lost work Example 100 employees x $ 20/hour x 8 hours down x 80% lost productivity = $ 12,800 PER DAY PLUS Lost Revenue Lost Opportunities Compliance Penalties Lost Reputation Public Embarrassment

16 File vs. Image Backups Difficult or impossible to detect corruption and heal data. 24 x 7 data integrity and healing process running on all data.

17 File Based Technology De-Duplication Security Compliance Compression Retention Rules Agent-Less Restorability Assuredness What good does a backup do if you cannot guarantee it being restorable?

18 On Site Recovery & Virtualization Option 1: No Appliance Required Supports attached USB drive Option 2: Your Company Small Business Appliance (Cube/Rack) Windows XP Embedded ½ TB storage capacity * Cube Option Rack Option Option 3:Your Company High Performance Appliance RAID1 + RAID5, Win2003 Server 1.5TB storage capacity * Rack Option only

19 What does our Service do for you? Critical daily tasks made simple: Elimination of are my backups really good? Guaranteed recovery of data and replacement of backup Data protection solution for all operating systems Windows, Linux, Unix, AS400, Novel, MAC Peace of Mind How can my business survive a disaster? Minimize downtime with a Business Continuity plan Affordable Service: Scalable to meet the RTO/RPO needs of various businesses

20 Raising the Bar for Backup and Recovery 1 st and only completely agent less full featured D2D Application Unmatched reliability with autonomic self healing technology In depth security with strong encryption AES Able to restore to different hardware Ability to continue to run your business from any PC with an Internet connection when a disaster happens While others are still trying to replace equipment you will be taking care of your customers.

21 After a Major Disaster will you be covered? Traditional Backup Strategy to tape or on-line 1. Assemble IT Staff 2. Replace Equipment 3. Acquire Software 4. Configure network 5. Assemble PC s 6. Reload Data 7. (pray that tapes work, or wait days for on-line recovery) 8. Begin Work 4 7 days Our Solution 1. Call us 2. Connect to Internet 3. Begin Work 0 2 days (Time to recover based on service purchased)

22 Next Steps Identify Servers, Workstation and Shared Data to be backed up Prepare a Disaster Recovery Plan Deliver Disaster Recovery Plan and Recommendations Implement Recommendations

23 Total Care Plan (worryfree) Backup Disaster Recovery Plus Managed Services by Specialized Services and Consulting

24 Contact Information