Leadership in Manufacturing - A Review

Transcription

1 Preparing Tomorrow s Manufacturing Leaders Today. KIRKWOOD TRAINING & OUTREACH SERVICES Leadership in Manufacturing Certificate TRAINING SCHEDULE

2 TRAINING SCHEDULE - LEVEL ONE LEARN WHAT IT TAKES TO LEAD IN A GROWING INDUSTRY. The manufacturing industry is full of opportunities and growth. Currently, manufacturers are taxed with a unique situation growing their organizations while coaching their current staff and priming their future leaders. Kirkwood Training & Outreach Services has collaborated with industry experts to develop a new training program to groom tomorrow s manufacturing leaders today. The Leadership in Manufacturing Certificate allows you to join a cohort of other individuals within the manufacturing industry to learn from, share ideas and develop relationships, while building leadership skills. Training classes are held every other week and during the non-session weeks, participants will have the chance to apply their newly developed skills and knowledge in real world situations. Individuals will have the opportunity to complete both level one and level two certificates. Tuition includes all materials. REGISTRATION Training sessions begin September 2015 at the following location: Kirkwood Continuing Education Training Center th Ave. SW Cedar Rapids, IA Vision, Mission, Strategy, and Understanding Emotion at Work Explore the role of company mission, vision and strategy in today s manufacturing environment. Examine strategic leadership to maximize organizational resources for higher performance. Compare and contrast various strategies for a variety of department, line or shift needs and changes. Examine self-awareness as a key to leadership success. Apply current ideas about emotional intelligence to understanding others in everyday situations. Find out why understanding emotion is important in leading change and motivating others. September 9, 2015, 8 a.m.-4 p.m. Organizational Skills of a Leader Today s leaders must manage all resources effectively and efficiently, including time and priorities. Examine methods of time management, learn to plan more effectively, and apply daily techniques for production. Practice assessing situations and managing interactions, including conversations, even more effectively. September 23, 2015, 8 a.m.-12 p.m. Operations Planning and Prioritization Using information from previous classes, focus will be on understanding the foundation principles of operations management and planning strategies in the manufacturing environment. Basics of forecasting, sales and production planning, and concepts of master scheduling and capacity management will be explored. Operations management will be examined and applied to a variety of situations. October 7, 2015, 8 a.m.-12 p.m. Expert: Mel Gonnerman, Jr. Finance for Daily Management Learn how to read standard financial documents including income and other cash flow statements. Examine a range of annual operating plans. Practice methods to analyze financial performance including cost of goods, cash flow and potential loss and waste. Learn standard budgeting processes. Gain an understanding of profit cause and effect. October 21, 2015, 8 a.m.-12 p.m. Expert: Michael Bootsma For additional information or to register, please contact a KTOS program director at Kirkwood Training & Outreach Services 1

3 TRAINING SCHEDULE - LEVEL ONE TRAINING SCHEDULE - LEVEL ONE Human Resources for Daily Management Professional Communication for Daily Interactions People-related costs are a significant portion of any organization s operating expenses. Learn more about the legal requirement of human resource management. Review best practices for hiring and employee relations, and gain a new understanding for organization decisions and costs associated with total compensation, benefits management, and staffing strategies. Today s business environment uses more rapid-fire communication than ever before. Hours are spent each day checking and responding to messages. When meeting in person, there is only one chance to make a first impression, and success may hinge upon the ability to communicate effectively. Learn ways to improve professional written and verbal communication techniques to use with both internal and external customers. November 4, 2015, 8 a.m.-12 p.m. Expert: Conni Huber Customer and Public Relations Strategies January 13, 2016, 8 a.m.-12 p.m. Expert: Lauren Chalupsky-Cannon Building relationships both internally and externally is a critical function. Recognize the role and implications of social media and work. Examine techniques for building professional reputation, methods for professional presentation, and the effects of poor decisions and negative comments in and outside of work. Resolving Conflict November 18, 2015, 8 a.m.-12 p.m. January 27, 2016, 8 a.m.-12 p.m. Expert: Dan Ebener Conflict is a necessary and inherent part of organizations. Recognize the various types of conflict and the various styles for response. Learn to identify and diagnose core issues. Practice critical conversations to begin dialogue when conflict impacts team and performance. Professional Presence, Style and Branding Review best practices for effective professional communication in face-to-face and written communication. Practice ways to improve and brand your leadership through impression management, body language and presentation style. Recognize the legal responsibilities for daily documentation and correspondence. Apply new techniques to daily writing and communication with others. December 2, 2015, 8 a.m.-12 p.m. Moving from Buddy to Boss Learn more techniques for leading by example. Identify key issues in setting boundaries and building internal relationships. Practice handling key conversations with former peers, other departments, and internal customers. December 16, 2015, 8 a.m.-12 p.m L e a d e r s h i p i n M a n u f a c t u r i n g C e r t i f i c a te K i r k w o o d Tr a i n i n g & O u t r e a c h S e r v i c e s 3

4 TRAINING SCHEDULE - LEVEL ONE TRAINING SCHEDULE - LEVEL TWO Problem Solving and Performance Management Apply previous learning to a variety of employee and organization situations where conflict occurs. Examine ways to respond to various types of problems at work. Compare and contrast different approaches to solving a variety of performance management challenges in the daily life of a supervisor. February 10, 2016, 8 a.m.-12 p.m. Expert: Dan Ebener Methods of Quality Management Part 1 Compare and contrast methods for quality management and continuous improvement. Examine overall methodologies that can be applied to increasing quality. Understand the voice of the customer and the impact of organizational structure, processes, culture, and communication on everyday quality decisions. Identify the key principles of Lean Management as one major method of continuous improvement. February 24, 2016, 8 a.m.-12 p.m. Methods of Quality Management Part 2 Explore Lean Management in more detail. Learn more about the impact of waste. Examine key parts of a process and value stream. Practice new tools to help improve collaboration, root cause identification, and process improvements. March 9, 2016, 8 a.m.-12 p.m. Critical Thinking for Future Success and Graduation Improve skills to assess situations, understand information, and identify core problems from different perspectives in order to take or suggest best possible solutions. Examine options and understand unintended consequences or implications. Review common thinking and decision-making errors. Gain confidence in decision-making abilities to lead and welcome new challenges. March 23, 2016, 8 a.m.-2 p.m. Seeing the Big Picture: Strategy, Scope and Impact Examine critical strategic leadership issues in today s manufacturing organizations. Analyze decision-making models, cause and effect applications, and issues surrounding critical thinking, ripple effect and management strategies. Apply information to daily challenges as well as longterm operational planning. Compare and contrast various organizational challenges and key leadership actions required to move from strategic planning to tactical action. Explore external factors including industry, technology, and competitive environment, as well as internal factors of culture, structure, leader influence, and physical resources. April 6, 2016, 8 a.m.-4 p.m. The Changing Organization Respond and lead through various types of change in companies. Recognize stages of transitions and plan for responses to change. Compare and contrast techniques for keeping employees motivated through change, while responding to shifts in the organizational environment. April 20, 2016, 8 a.m.-12 p.m. Developing Accountable and Motivated Employees Examine the leader s role in establishing culture, expectations and the climate for performance. Distinguish when to lead and when to champion. Compare and contrast various types of performance management techniques. Evaluate methods to set clear expectations and develop accountability in others. May 4, 2016, 8 a.m.-12 p.m. Expert: Dan Ebener Project Management Part 1 Learn the key principles of project management. Examine stakeholder roles, communication planning, timelines, and setting tasks. Recognize the importance of back and forward scheduling, as well as cross department project coordination. Understand your role and how to leverage work styles for project success. May 18, 2016, 8 a.m.-12 p.m. Expert: George Hollins Leadership in Manufacturing Certificate Kirkwood Training & Outreach Services 5

5 TRAINING SCHEDULE - LEVEL TWO TRAINING SCHEDULE - LEVEL TWO Project Management Part 2 Practice with a variety of visual tools to organize projects and plan work, including proposals, risk assessments, checklists and Gantt charts. Apply learning to management, and learn methods to manage conflict, hold others accountable, and improve communication to get results. June 1, 2016, 8 a.m.-12 p.m. Expert: George Hollins Lean Leadership Part 1 Examine Lean as a method of continuous improvement. Learn how to successfully lead a Lean project. Evaluate methods to lead projects and influence others for results without formal title authority. Develop ways to apply Lean processes to projects at work. June 15, 2016, 8 a.m.-12 p.m. Leading Today s Multiple Generational Workforce Apply learning to a fun and challenging topic. Recognize the various contributions of generations at work today. Identify strategies to engage and retain employees of all ages. Utilize practical suggestions to apply immediately back at work to teach and model for others. August 10, 2016, 8 a.m.-12 p.m. Expert: Heather Woody Leading Forward and Graduation Focus will be on the continuing leadership journey and the challenges organizational changeagents must be ready for in the coming years. Individual follow up action steps will be identified. Session includes final presentations of key learning and a recognition celebration. August 24, 2016, 8 a.m.-2 p.m. Lean Leadership Part 2 Learn more about Lean as a continuous improvement method. Understand what Lean tools and events are. Identify the impact of waste. Examine key parts of a process and value stream. Practice new tools to help improve collaboration, root cause identification, and process improvements. Review progress of Lean projects and groupshare, while identifying items to tweak before next session. June 29, 2016, 8 a.m.-12 p.m. Lean Leadership Part 3 Session will be a facilitated discussion surrounding final Lean presentations. Participants will explore topics presented and apply them to their own experiences and learning as a leader. July 13, 2016, 8 a.m.-12 p.m. Organizational Culture and Climate Examine the critical role of a leader s impact on culture and climate. Compare and contrast various leadership and management strategies to impact structure, communication and service. Identify steps to developing a customer-focused plant that recognizes the impact of everyone s work for the final product and end user. July 27, 2016, 8 a.m.-12 p.m Leadership in Manufacturing Certificate Kirkwood Training & Outreach Services 7

6 FACILITATOR EXPERTS Dr. Celina Peerman is a trainer and instructional designer specializing in organizational behavior and human resource management-related topics. Her experience includes senior leadership roles in profit and non-profit organizations. Her work in Southeast Asia and Canada further developed her strong international interests. For 20 years, Celina has facilitated discussions on workplace behavior for local, state and national audiences. Celina s passion is for how people behave at work - the good, the bad and the worst. Her style has been described as dynamic, noting the ability to draw in even the most resistant attendees through real life examples and humor. EXPERTS Michael Bootsma graduated from Iowa State University with a Bachelor s degree in Accounting and Finance, and graduated with a Juris Doctorate and Masters in Accounting from the University of Iowa. He is a licensed CPA and a licensed attorney in the state of Iowa. Michael has held various professional positions in the areas of law and accounting, and currently teaches law, cost accounting and taxation classes for Iowa State University as a Dean s Teaching Fellow in Accounting. He is the primary author of Comprehensive Business Law. Lauren Chalupsky-Cannon is an engaging, highly-rated instructor, with an advanced degree and many years of professional experience. Lauren draws on decades of experience teaching, public speaking, training, coaching, and theater. Lauren acted as a visiting professor at an East Asia Jeju University, where she also acted as their English Protocol Specialist and editor/proofreader of professional journal articles, magazines, newspapers, and promotional publications. She has held numerous leadership positions at both the local and regional level, and was nominated into the 2012 Corridor Business Journal s 40 Under 40. In demand as a communications specialist, trainer, and speaker, she has led sessions at many conferences, including NECA (National Electrical Contractors Association), the Midwest Agriculture Aviation Association, and the East Asian Development Bank. In addition to her English language qualifications, she owns two small businesses in Cedar Rapids area, giving her years of field experience in successful professional business communications. Dan Ebener has been practicing leadership and developing leaders since He teaches leadership full-time for the Masters of Organizational Leadership (MOL) program at St. Ambrose University and serves part-time as director of planning for the Diocese of Davenport. Dan has traveled to 61 countries, most of them on mission trips, and has presented in 43 states and 14 countries. Dan is the author of three books, including Strategic Planning: An Interactive Process for Leaders. A second career academic, Dan served as director of Catholic Charities in Davenport from Dan has consulted with over 100 organizations through his consulting business, Quad City Leadership Consulting, and provides leadership training and strategic planning for nonprofits, churches, government agencies and corporate businesses. Mel Gonnerman, Jr. is the Director of Industrial and Organizational Services at The Peerman Group. He has a Ph.D. from Northern Illinois University where he specialized in Social and Industrial/Organizational Psychology. His professional experiences include time as a faculty member in the psychology department at the University of Northern Iowa, the Research Operations Manager at the Center for Social and Behavioral Research at UNI, work as a founder and executive director of a non-profit organization, and serving as corporate planner and marketing director at a manufacturing company. George Hollins has served as the University Business Manager, the Director for Design and Construction, and Associate Business Manager for the University of Iowa. Before moving to Iowa City, George was the Associate Director for Business and Finance for the Iowa Board of Regents and the City Engineer for West Des Moines. He has undergraduate degrees in engineering and business, and a Master of Organizational Leadership degree. He has earned a professional certificate in Project Management from North Carolina State University and Project Management Professional certification from the Project Management Institute. Conni Huber is the Director of Human Resources for the City of Cedar Rapids and is responsible for all aspects of human resources, including recruiting and retention, training, organizational development, labor relations, compensation and benefits, safety, health, and wellness. She has been with the City for 12 years and has acted as Director of Human Resources for seven years. Huber holds a Master s degree in Management and a Doctorate degree in Adult Education. Prior to joining the City, she gained 15 years human resources experience in the retail and insurance industries. She spent six years as a staff and faculty member in higher education. Huber has served as an examiner, team lead and coach for the Iowa Recognition for Performance Excellence board. Tom Kammer currently lives in Mankato, Minnesota as a consultant and teacher at South Central College, but is formerly from NE Iowa where he spent six and a half years as a business and industry training specialist, working with manufacturing and processing industries to identify needs and provide training. His background includes 25 years of management experience with two successful manufacturing firms in both production management and administrative management capacities. Tom has extensive training credentials in Lean and process improvement, both for manufacturing and administrative processes. He has trained and facilitated with over 100 organizations, including banks and health care companies and manufacturers. His clients include ACT, Whirlpool, Caterpillar, and Flexsteel. Heather Woody is a success coach who teams with individuals personally and professionally to help them experience their greatness. She has a passion for walking with people as they uncover their path to true success, goal achievement and fulfilled lives. She conducts her coaching with individuals and in small team dynamics. Heather is a graduate of Coach U, one of the largest international training organizations for professional coaches and holds a B.A. from the University of Northern Iowa in public relations and communications. She recently completed her Master Certification with the Certified Coach Federation Leadership in Manufacturing Certificate Kirkwood Training & Outreach Services 9

7 Preparing Tomorrow s Manufacturing Leaders Today. KIRKWOOD TRAINING & OUTREACH SERVICES Leadership in Manufacturing Certificate TRAINING SCHEDULE Kirkwood Training & Outreach Services 3375 Armar Drive Marion, Iowa Non-Profit Organization U.S. Postage Paid Cedar Rapids, Iowa Permit No. 94