Patie i n e t n Po P rtals a

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1 Patient Portals

2 What is a Patient Portal? A password protected website for patients to electronically access information in their electronic medical records.

3 Why Patient Portals? To help patients manage their own healthcare. To make information more conveniently accessible. To comply with Meaningful Use requirements.

4 What is Meaningful Use? Part of healthcare reform. Intended to get healthcare facilities to meaningfully use their electronic medical records. Each year, Medicare payments to healthcare facilities will be impacted by how hospitals and clinics comply with the measures the government has identified.

5 What Are the Portal Requirements for Meaningful Use? For Clinics that have implemented EHR in 2013 or earlier: More than 50% of patients seen in clinic must be given electronic access to their medical information. More than 5% of the patients seen in the clinic must log in and view their health information. More than 5% of the patients seen in the clinic must send a message via the portal. Will track these statistics in July, August & September 2014.

6 What Are the Portal Requirements for Meaningful Use? For Clinics that will implement EHR in 2014: More than 50% of patients seen in clinic must be given electronic access to their medical information. Will track these statistics in May, June and July 2014.

7 What Are the Portal Requirements for For Hospital Meaningful Use? More than 50% of patients admitted as an Inpatient or in Observation must be offered electronic access to their medical information. More than 5% of the patients admitted as an Inpatient or in Observation must log in and view their health information. Will track these statistics in January, February and March 2014.

8 Two Portals Cerner Patient Portal NextGen Patient Portal

9 What is in the Cerner Portal? Patient name Admit and discharge date and location Reason for hospitalization Care team including the attending of record as well as other providers of care Procedures performed during admission Current and past problem list Current medication list and medication history Current medication allergy list and medication allergy history Vital signs at discharge Laboratory test results Summary of care record for transitions of care or referrals to another provider Care plan field(s), including goals and instructions Discharge instructions for patient Demographics maintained by hospital (sex, race,ethnicity, date of birth, preferred language) Smoking status Information from all Mercy Health Network North Iowa locations

10 What is NOT in the Cerner Portal Lab Results for the following: Pregnancy STDs HPV Hepatitis Serologies Herpes Tumor Markers HIV

11 MyHealthRecord

12 Cerner Portal will begin October 7, 2013.

13 Questions on the Cerner Portal?

14 What is in the NextGen Portal? Request an Appointment Ask a Medical Question Ask a Billing Question Pay Your Bill Online Medical Documents Sent from EHR List of Scheduled Appointments List of Clinic Bills Coming Soon Forms Completed by the Patient.

15 What is NOT in the NextGen Portal? Direct access to data in the electronic medical record. Access to appointment openings in schedule

16 NextGen Portal

17 NextGen Portal Timeline Women s Health Center July 8, 2013 Regency and Forest Park October 7, 2013 Charles City, Northwood, Greene, Rockford and Sheffield November 2013 Forest City, Buffalo Center, Lake Mills and Residency December 2013 Rest of the clinics to be determined.

18 Questions on the NextGen Portal?

19 Patient Portal Jeopardy (Answer questions for fabulous prizes)

20 How Many Portals Will Mercy Have? TWO Cerner and NextGen

21 What is a Patient Portal A password protected website for patients to electronically access information in their electronic medical records.

22 Why Are We Offering a Portal? To help patients manage their own healthcare. To make information more conveniently accessible. To comply with Meaningful Use requirements.

23 What is ONE of the portal requirements for Meaningful Use? More than 50% of patients seen in clinic must be given electronic access to their medical information. More than 5% of the patients seen in the clinic must log in and view their health information. More than 5% of the patients seen in the clinic must send a message via the portal.

24 Which Portal. Request an appointment with my doctor View my recent Lab results Ask a Medical Question NextGen!!! Cerner!!! NextGen!!! Information from a visit at any Mercy Health Network North Iowa hospital. Cerner!!!

25 Which Portal. Pay my bill online View my current medication list and medication history Receive Lab Results letters and other documents from my doctor Is branded with the Mercy logo and called MyHealthRecord NextGen!!! Cerner!!! NextGen!!! Cerner!!!

26 Give an Example of a Lab Result that will NOT display in the Cerner Portal Lab Results for the following: Pregnancy STDs HPV Hepatitis Serologies Herpes Tumor Markers HIV

27 Give an example of something that will NOT display in the NextGen Portal Direct access to data in the electronic medical record. Access to appointment openings in schedule

28 When will YOUR clinic go live with the NextGen Patient Portal? Women s Health Center July 8, 2013 Regency and Forest Park October 7, 2013 Charles City, Northwood, Greene, Rockford and Sheffield November 2013 Forest City, Buffalo Center, Lake Mills and Residency December 2013 Rest of the clinics to be determined.

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