Facing Healthcare Administration Challenges

Transcription

1 Facing Healthcare Administration Challenges

2 Healthcare provider administration tasks, are facing different types of challenges. The delivery of health care services is the most visible part of any health care system, both to users and the general public. Healthcare provider administration tasks, which are categorized in three main areas, managing deliverable services, managing insurance contractual rules and managing patient related activities in both outpatient and inpatient facilities, are facing different types of challenges.

3 Managing provider deliverable services list First, managing deliverable services face many challenges such as keeping and updating consistent list of available services, assign and allocate human, equipment, and facility resources 24 hours 7 days a week.

4 Managing insurance contractual benefits, rules and policies Second, managing insurance contractual benefits, rules and policies face many challenges related to tremendous healthcare insurance details which are continuously updated on daily basis.

5 Managing patient related activities in both outpatient and inpatient facilities Finally, managing patient related activities in both outpatient and inpatient facilities face a hug amount of challenges such as keeping and updating patient demographic and medical data, deliver safely accurate and correct services at the right times, applying insurance contractual rules at each point of care, and many others.

6 Webisoft Hospital Information Management Solution To help facing healthcare challenges, Webisoft is offering a comprehensive suite of IT solutions to meet all information management needs of healthcare providers. Webisoft hospital information management solution (webihis) is a fully integrated, comprehensive web enabled software application that covers all outpatient and inpatient facilities as well as administrative and financial activities.

7 webihis Hospital Information Management Solution webihis clinical modules include Electronic Medical Record (EMR), out-patient clinics, laboratory, radiology, emergency, outpatient and inpatient pharmacy, admission/transfer/discharge, operation theaters, ICU, scheduling, order entry, results reporting, coding, quality improvement, and much more. On the other hand, webihis administrative and financial modules include health insurance contracts management, patient accounting, billing system, e-claims, collections, general ledger, accounts receivables, accounts payables, supply chain, materials management, purchasing, stores/sub-stores, fixed assets, HR, payroll, costing, housekeeping, maintenance, administrative/financial/managerial reporting and much more.

8 webihis Hospital Information Management Solution webihis comprehensive integration of clinical and financial information helps providers streamline their operational processes and increase performance while insuring accuracy. In addition, proper implementation of selected webihis modules gives healthcare providers an easily route to comply with international standards such as ICD-9 / 10 / 10 AM, CPT, and HL7. webihis is not only a fully standard, comprehensive, open HIS software system that could integrate with any existing IT platform, but also specifically designed to be immediately implemented in any country due to its internationalization built in features and multilingual built in capabilities.

9 webihis Hospital Information Management Solution These features offer immediate implementations in almost all international languages such as Arabic, Chinese, English, French, German, Hindi, Japanese, Malay, Persian, Russian, Turkish, Urdu, and many others. Webisoft Hospital Information software solution webihis helps healthcare providers face the challenges of e-health requirements; improve quality and speed of care while reducing costs.

10 Administrative Products SERVICE MANAGEMENT INSURANCE MANAGEMENT PATIENT MASTER DATA MEDICAL RECORDS E - MEDICAL RECORDS OUTPATIENT INPATIENT BACK OFFICE

11 SERVICE MANAGEMENT Entering and coding hospital services which includes services lists, prices, precautions, reference ranges, doctor s relations,.. Webisoft Service Management solution combines all lists of hospital services in a friendly set of easy to use, comprehensive user interfaces, enabling back office users, from one central view, to enter, modify and code all deliverable hospital services including prices, precautions, reference ranges, doctor s relations, etc. * Reduce data entry time, effort and errors. * Integrate clinical and financial information for optimum operation. * Improve the quality and efficiency of care delivery.

12 INSURANCE MANAGEMENT Entering and coding insurance policies such as illegibility, coverage, exclusions, approvals, limits, deductibles, referral letters,.. Webisoft Insurance Management solution offers hospital marketing department personnel and back office users a friendly set of easy to use, comprehensive user interfaces, enabling them to enter, modify, view, code and verify insurance policies such as illegibility, coverage, exclusions, approvals, limits, deductibles, referral letters, etc. * Improve connectivity between providers and insurance companies. * Facilitate eligibility, benefits, payers, and co-pays validations. * Insure accurate claim processing aligned to reimbursement guidelines.

13 PATIENT MASTER DATA Entering and coding patient s demographics such as name, gender, date of birth, marital status, address, next of kin, allergy,.. Webisoft Patient Master Data solution enables master data department users, hospital authorized staff and patients themselves, to enter, modify and code patient s demographics such as name, gender, date of birth, marital status, address, next of kin and allergy, as well as patient s insurance policies, table of benefits, etc. * Eliminate redundant data entry and repeated tasks. * Streamline and automate patient registration and increase patient satisfaction. * Improve patient safety and reduce errors.

14 MEDICAL RECORDS Management of main activities such as receiving requests, records out, records in, sorting, scanning, retrieving and reporting. Webisoft Medical Records solution helps medical records department staff, physicians, nurses and other authorized users to manage paper medical records activities such as issuing MR requests, receiving requests, retrieving and preparing records, records out, records in, sorting, scanning and electronically storing, retrieving,reporting, etc. * Easily track and monitor paper medical records movements. * Enhance administrative efficiencies and reduce costs. * Help the process of unifying nurse and physician documentations.

15 E - MEDICAL RECORDS Entering and retrieving patient medical history, symptoms, diagnosis, CPOE, lab results, medications, radiology reports,.. Webisoft Electronic Medical Records solution offers physicians, nurses and other authorized medical and administrative users a friendly set of easy to use, comprehensive user interfaces, enabling them to enter and retrieve patient medical history, symptoms, diagnosis, CPOE, lab results, medications, radiology reports, operations, etc. * Phase out paper medical record to reduce storage and records-handling costs. * Unify nurse and physician documentations. * Improve patient safety and reduce error.

16 OUTPATIENT Doctor s schedule, outpatient reservation, outpatient reception, medical records, clinic nurse, clinic doctor, patient relations,.. Webisoft Outpatient solution enables outpatient supervisor and reception users, medical records department staff, physicians, nurses and other authorized users to automate outpatient activities such as doctor s schedule, outpatient reservation, outpatient reception, medical records, clinic nurse, clinic doctor, patient relations, etc. * Improve scheduling and registration processes. * Retrieve and validate eligibility, coverage, exclusion, limit and deductible information. * Facilitate patient payment at the time of service.

17 INPATIENT Admission office, insurance approvals, inpatient medical records, point of care, hospitalization, medical reporting,.. Webisoft Inpatient solution offers inpatient supervisor and admission office users, nurse stations staff, physicians and other authorized users a friendly set of easy to use, comprehensive user interfaces, enabling them to streamline inpatient admission, insurance approvals, inpatient medical records, medical reporting, etc. * Easily manage room/bed assignments. * Integrate service orders and actually provided services. * Streamline and automate moving and discharging patients processes.

18 BACK OFFICE Centralized hospital raw data (such as services, insurance policies, employees, store items,..) entering, coding, updating,.. Webisoft Back Office solution provides hospital back office users a friendly set of easy to use, comprehensive user interfaces, enabling them to enter, modify and code all hospital raw data such as available hospital services, insurance policies, table of benefits, employees, doctors fees, suppliers, store items, etc. * Centralize services, insurance and operational information data entry and coding. * Eliminate redundant data entry and repeated tasks. * Reduce data errors and administrative, financial and operational costs.

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