Call for proposals: Website design and development
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1 Call for proposals: Website design and development The Melbourne UNESCO City of Literature Office welcomes expressions of interest from suitably experienced Web Developers or Website Platform Providers for the design and development of our new website ( We are looking for a Web Developer or Website Platform Provider who will provide full service development, project management, design, build and testing of the new site. Components include: User centred design and development of an inviting, calendar based, accessible, touch attuned and responsive website; Implementation and customisation of a reliable, logical and flexible content management system; Training and documentation to allow staff to create and manage web content Ongoing development and advice on a project basis, and ongoing management and maintenance of our various hosting and domain services. Responsive provision of technical support City of Literature Office 176 Little Lonsdale St Melbourne 3000 Victoria, Australia T F
2 UNESCO Creative Cities The UNESCO Creative Cities Network seeks to develop international cooperation among cities that have identified creativity as a strategic factor for sustainable development, in a framework of partnerships including the public and private sectors, professional organisations, communities, civil society and cultural institutions in all regions of the world. The Creative Cities Network facilitates the sharing of experience, knowledge and resources among the member cities as a means to promote the development of local creative industries and to foster worldwide cooperation for sustainable urban development. The Creative Cities Network aims to: 1. Strengthen the creation, production, distribution and enjoyment of cultural goods and services at the local level 2. Promote creativity and creative expression, especially among vulnerable groups, including women and youth 3. Enhance access to and participation in cultural life, as well as enjoyment of cultural goods 4. Integrate cultural and creative industries into local development plans. Melbourne a UNESCO City of Literature Melbourne is the capital of the state of Victoria and is Australia s second-largest city with a population of 4 million. It is widely viewed as being Australia s cultural capital. Melbourne is built upon land traditionally belonging to the people of the Kulin nation. Indigenous people have been telling their stories for over 40,000 years carving rocks, painting on bark and drawing on possum skins cloaks long before books arrived on the first boats and passing on their stories by oral traditions. Today, local Indigenous literature is a vital expression of an enduring Indigenous culture in Melbourne. Melbourne s writers are supported by a robust publishing environment, including a large number of independent and small publishers and by the public s broad participation in literature as readers, writers and audiences at events and festivals. In 2008, Melbourne joined the UNESCO Creative Cities Network when it was designated the first and only City of Literature in Australia and the second of its kind in the world. Melbourne s designation as a UNESCO City of Literature is an acknowledgment of the breadth, depth and vibrancy of the city s literary culture. Melbourne supports a diverse range of writers, a prosperous publishing industry, a successful culture of independent bookselling, a wide variety of literary organisations and a healthy culture of reading and engagement with events and festivals. Specific highlights of Melbourne as a City of Literature are: The city is home to an array of literary organisations, including: Australian Poetry Emerging Writers Festival
3 Express Media Melbourne Writers Festival Small Press Network Wheeler Centre for Books, Writing and Ideas Writers Victoria. Melbourne is the home for writers, independent publishers and bookstores in Australia. The city has been home to some Australia s greatest writers, past and present, including Marcus Clarke, CJ Dennis, Peter Carey, Helen Garner, Christos Tsiolkas and Nam Le, to name just a few. Melburnians consume more books, magazines and newspapers per capita than residents of any other city in Australia, and enjoy the highest concentration of community book clubs in the country. Melbourne is home to Australia s oldest public library, the State Library of Victoria. Founded in 1954, it was the first major cultural institution to be established in Melbourne and now attracts over 1.5 million visitors annually. There are 289 local libraries in Victoria, with 2.5 million members who borrow around 50 million items each year. Almost half of all Victorians are library members. Writer s festivals and events occur across the state. Clunes, in regional Victoria, is the only International Booktown in the southern hemisphere. Victorians of all ages are avid readers. More Victorians read for pleasure than residents of any other state. And last year, over 230,000 children participated in the Victorian Premier s Reading Challenge, reading more than four million books between them. The bid to UNESCO for the designation was undertaken by Arts Victoria with the support of the City of Melbourne. To date, the designation has been managed by Arts Victoria, and both the City of Melbourne and Arts Victoria have undertaken literary activity that relates to the UNESCO designation. The City of Literature Office To better coordinate and promote literary activity in metropolitan and regional Victoria, and to promote Melbourne s designation by UNESCO as a City of Literature, Arts Victoria and the City of Melbourne agreed to partner in establishing a City of Literature Office (the Office) and Director in The Office and the Director are based in the Wheeler Centre alongside other industry organisations and writers. The City of Melbourne and Arts Victoria have provided financial support for the Office and Director, and the Wheeler Centre is providing in-kind assistance with operational and administrative costs, and access to facilities. As the City of Literature Office is not a legal entity this agreement will be made with the Wheeler Centre, the hosting organisation for the Office. Proposal guidelines and requirements Proposals are to be submitted on or before Monday 22 nd of June and must be signed by a duly authorised officer or agent of the company submitting the proposal. We are open to proposals from any candidates worldwide, though we will add weight to applicants best able to offer active communication and collaboration with us through the project. If you wish to submit multiple solutions, please do.
4 You may provide a phased solution, but there should be a total price quoted for the entire project. The price you quote should be inclusive of all work and services to be performed. Where possible, please provide sub-pricing that coincides with high level functionality categories indicated in the Requirements table. If the execution of work to be performed by your company requires hiring subcontractors, you must clearly state this in your proposal. Sub-contractors must be identified and the work they are to perform must be defined. In your proposal, please provide the name, address, and Tax File Number (or relevant equivalent if based outside Australia) of the sub-contractor. The Office will not refuse a proposal based upon the use of sub-contractors; however we retain the right to refuse the sub-contractors you have selected. Also, please note that any or all persons from your company that will work on the project, including sub-contractors, may be required to sign confidentiality agreements with the Wheeler Centre. Hosting services are an optional part of this call for proposals. If your suite of services includes hosting, you may include an attachment detailing and/or proposing your hosting options. Provisions of this CFP and the contents of the successful responses are considered available for inclusion in final contractual obligations. Questions may be addressed to: David Ryding - director@cityofliteratutre.org.au Contract terms The City of Literature Office, via the Wheeler Centre, will negotiate contract terms upon selection. All contracts are subject to review by our legal counsel, and a project will be awarded upon signing of an agreement or contract, which outlines terms, scope, budget and other necessary items.
5 Introducing CityofLiterature.org.au The City of Literature Office website will: 1. Be the outward face of the Office and its activities 2. Provide visitors to Melbourne an access point to Melbourne as a City of Literature 3. Provide an overview of the literary happenings in Melbourne. The website will include: Static content both identifying the Office and highlighting Melbourne and Victoria A calendar A map Integrated rich media Integrated social media sharing It will provide users the option to become Citizens of the City of Literature. As Citizens, they will log in their personal interests be it a genre, are they a writer or reader, or even their favourite writers. From this data, the website will provide a personalised homepage of events, happenings and social media streams, as well as suggestions based on location and date of events searched. Calendar The calendar will be simple to use both for event planners and browsers. It will provide event planners with a pop-up notification when their draft event clashes with another event and be tagged in such a way that people can search on many different areas. It will suggest similar events to people searching for a particular event or within a set timeframe. Events will be able to be aggregated into a newsletter or digest-style . The Office has interest about what data the Calendar could mine and is open for discussions of simple ways this can be implemented. Map This function of the website will provide a layered map within which users can search for the nearest bookshop, library or other area of literary interest. It will have links to Melbourne s literary history, with a depth of information so users could also plot their own literary walk. The map will also include user generated content, be it reviews on bookshops, short fiction or in a response to any locative projects the Office may run. Users will also be able to upload content, allowing for engagement with writers and to be used for City of Literature activation programs. For example, the map could facilitate a locative literature event wherein writers have posted work around the city and readers find the writing and upload the location to continue the stories. The map will be developed in 2015/2016 and will not be part of the initial website launch.
6 Design, navigation and use o We have a preference for Open Source software o Responsive Mobile and tablet-friendly. o Well-structured, visually appealing and easy to navigate. o Dynamic, artistic and engaging design. o Intuitive and easy-to-use back-end. o Flexible enough for staff to add, alter or remove design, navigational and copy elements. o Consistent tags searchable across the entire site. Audience 1. Citizens of the City of Literature people who look for literature events and will use this website to see what s available 2. Event planners - who will use the Calendar both to plan and to advertise their events 3. Visitors to the City of Literature people who are visiting and looking to find out what is on. Key functions To facilitate, for visitors: Event calendar exploring the breadth of Melbourne as a City of Literature; Effective and detailed reporting with Google Analytics; The new site must achieve AA WCAG accessibility rating; Ease of access to information about the City of Literature, our various initiatives, and our resident organisations; and Effective searching and logical, interconnected and compelling browsing. And, City of Literature Office staff: Fast, intuitive, scalable and reliable content management system (including media file management, ability for admins to add to/modify site structure, etc); Secure, clean, export friendly data; Comment moderation, including spam filtering; Either provision or endorsement of hosting solution; and Reliable, cost-effective media file storage, encoding, publishing and serving.
7 Cities of Literature Websites Edinburgh UNESCO City of Literature official site Iowa City UNESCO City of Literature site Dublin UNESCO City of Literature official site Reykjavík UNESCO City of Literature official site Norwich UNESCO City of Literature official site Krakow UNESCO City of Literature official site Dunedin UNESCO City of Literature official site Submission of Tenders We invite submission of tenders by 5pm on Monday 22 nd of June to Tenders should include: Details of how you would approach this project A suggested timeline/project plan Details of your previous experience Contact details of referees who can provide testimonials on your work A proposed breakdown of costs. Please note we need a fixed budget for this project. We will not be able to enter into an agreement based on an indeterminate number of hours. We ask for proposals to be limited to ten pages. Questions may be addressed to: David Ryding - director@cityofliteratutre.org.au
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