Process Improvement (PI) an MBA Concentration that Takes a Community

Transcription

1 Process Improvement (PI) an MBA Concentration that Takes a Community Dr. Steve Kramer, Brooke Meltzer, and Cindy Silva Velez Faculty and Students at Nova Southeastern University Session I1

2 Abstract What does it take to create Process Improvement professionals from students who wish to enter the quality profession workforce or enhance their quality profession? We have developed an MBA concentration integrated with our community to do just this This presentation will share the vision, actions and outcomes to date You will hear both from the faculty AND the students Oct Joint Technical Communities Conference 2

3 Genesis 2011 Executive Ed PI Certification Prep Classes in high demand Faculty interested in responding to regional needs of employers Mass customization approach: common business core leading to a variety of specialty concentrations PI Concentration spawned as one of ten within MBA Oct Joint Technical Communities Conference 3

4 Planning Voice of the Customers Customers: students and community Other Stakeholders: alumni, employers, accreditors, certification entities, etc. Tools Venn Diagrams Quality Function Deployment (QFD) Oct Joint Technical Communities Conference 4

5 Students Certification(s) Jobs Planning: a Community Networking PI Skills PM Skills Experience Employers Communication Skills Certifiers BOK Theory Depth and Breadth Accreditors MBA-level NSU Assurance of Learning Research Student registrations Oct Joint Technical Communities Conference 5

6 Planning: Strategic Deployment The Curriculum WHAT ASQ Certification Requirements PMI Certification Requirements NSU/Accreditor MBA-level Business Core The Whats Deployed by the Hows HOW Concentration Courses Oct Joint Technical Communities Conference 6

7 Community NSU Faculty Adjunct Faculty Advisory Board Southeast Florida PI Students Regional Businesses NSU Student Branch MBA Core PI Curriculum NSU Continuing Education Oct Joint Technical Communities Conference 7

8 PI Students Oct Joint Technical Communities Conference 8

9 Dr. Steve Kramer Nova Southeastern Univ. Full-time Assoc. Professor Dr. Steven Borchert United Technologies Corp. Adjunct Faculty Kim Caruthers, PMP, CSM Sr. Mgr., Centric Consulting Adjunct Faculty Jose Vasquez, PMP, CSM Centric Consulting Adjunct Faculty Dr. Ryan Atkins Nova Southeastern Univ. Full-time Asst. Professor NSU PI Faculty Quality Management PI Methods Practicum Quality Management Practicum Project Management Project Management Supply Chain Oct Joint Technical Communities Conference 9

10 ASQ Nova Student Branch Oct Joint Technical Communities Conference 10

11 ASQ Nova Student Branch Oct Joint Technical Communities Conference 11

12 Communicating PI ASQ Student Branch Shark Learn Blackboard Announcements Sharkmail, SharkFin announcements, Posters, Bulletin board, word of mouth Oct Joint Technical Communities Conference 12

13 Affiliations Nova s Graduate Business Student Association Provides support for ASQ Student Branch Professional development, access to local business leaders, community involvement and various events Oct Joint Technical Communities Conference 13

14 Local ASQ Southeast Florida Section 1510 Sponsors the ASQ Student Branch Training sessions, lectures, local events, networking Oct Joint Technical Communities Conference 14

15 Advisory Board Oct Joint Technical Communities Conference 15

16 Regional Business Support In Class Experience Presentations Actual business data On Site Exposure Facility tours Problem solving workshop Job Opportunities Job advertisement Oct Joint Technical Communities Conference 16

17 Tomorrow: Practicum D M A I C Oct Joint Technical Communities Conference 17

18 A World of Opportunities Student professional development Mentorships Internships Conferences Networking Case Studies Train the trainer Oct Joint Technical Communities Conference 18

19 Getting the Word Out Huizenga Business School Website Graduate School Open Houses Admission Day Orientation Conference Presentations Local Business Involvement Oct Joint Technical Communities Conference 19

20 Takeaways Students Employers Businesses Research PI program offerings Get involved Don t be afraid to promote new ideas Engage faculty Hire PI Professionals Partner with local colleges/universities Advertise job openings at local institutions Promote/Sponsor employees to attend accredited programs Understand the value PI MBA professionals offer Partner with local ASQ branches (regional, student) Offer hands on opportunities Offer your best for speaking engagements

21 Questions? Oct Joint Technical Communities Conference 21

22 Follow Up Dr. Steve Kramer Student Branch: Oct Joint Technical Communities Conference 22