CRM for Enterprise Comparison Guide

Transcription

1 for Comparison Guide Ziff Davis For most businesses, it s crucial to have a solid er Relationship Management () system in place. An should be able to obtain real-time customer data easily share that information with employees working with potential existing clientele this includes everyone in sales to those in the help desk department. Even large companies have many options, such as either going premise or cloud-based, when it comes to choosing a solution. In this guide, you will learn about the top vendors their offerings. Many include key features such as built in analytics, customer support module, multiple hosting options. Ziff Davis 2015

2 Large s / izable Logic er Specific SAP 360 CUS- TOMER SAP 360 CUSTOMER On- $$$$ 2 2 Salesforce Subscription $$$ 2 Oracle Siebel On- $$$$ 2 2 Microsoft Dynamics $$$ 2 Ziff Davis / Comparison Guide / VoIP Ziff Davis

3 s / izable Logic er Specifc Oracle Sales Subscription $$$ Sugar Sugar Subscription $$ 1 Sage Subscription $$ ACT! $ Saleslogix $$$ 2 Goldmine $$ 1 Zoho Subscription $ 2 2 NetSuite + Subscription $$$ 1 2 HighRise Subscription $ 1 1 Ziff Davis / Comparison Guide / VoIP Ziff Davis

4 Small s / izable Logic er Specifc C2 Subscription $$ 2 Maximizer OnContact Subscription $$ Pivotal Subscription $$$ 2 2 Maximizer Maximizer $$ 2 SalesNet Subscription $$$ Ziff Davis / Comparison Guide / VoIP Ziff Davis

5 Footnotes $ < $20 per month per user or expected equivalent for perpetual license with maintenance over 36 months $$ between $20 $60 per month per user or expected equivalent for perpetual license with maintenance over 36 months $$$ between $60 $120 per month per user or expected equivalent for perpetual license with maintenance over 36 months $$$$ > $120 per month per user or expected equivalent for perpetual license with maintenance over 36 months 1 - May be available in the app ecosystem 2 - Available from vendor as a separate product Feature izable Logic for Forecasting er Management Capabilities Mobile Built-In Specifc Definition to the system is the ability to customize the forecasting function to match business processes. post sales support that references interacts with the sales processes in the system. Functions in both interface screens infromation processing that allows relationships with vendors suppliers to be tracked. delivered interface for changing existing logical operations to accommodate different sales processes. Mobile device based applications that display data allow interactivicty with the mobile user. Full software is hosted by the vendor third party companies. Predictive procedures can be built into the processing to review the database make automatic suggestions for actions that need to be done. has created maintains different versions that are tailored to different industries needs. interface for business users to create their own custom reports. About Ziff Davis Ziff Davis, Inc. is the leading digital media company specializing in the technology, gaming men s lifestyle categories, reaching over 117 million unique visitors per month. Ziff Davis sites include IGN.com, PCMag.com, AskMen.com, ComputerShopper.com, ExtremeTech.com, Geek.com, LogicBuy.com Toolbox.com. Ziff Davis also operates NetShelter, the largest community of technology publishers dedicated to consumer electronics, computing mobile communications. Ziff Davis B2B is a leading provider of online research to enterprise buyers high-quality leads to IT vendors. Ziff Davis / Comparison Guide / VoIP Ziff Davis