Handy Essentials for Local Patients

Transcription

1 Handy Essentials for Local Patients Gippsland Local Service Directory

2 Your contact details Full name PERSONAL INFORMATION Home address Home phone Mobile phone Home fax Home address Date of Birth Published by Gippsland Regional Integrated Cancer Service PO Box 424 Traralgon Victoria 3844 Telephone: Website: First published in 2012 The HELP Service Directory remains the intellectual property of GRICS Artwork based on the original design by Lin Tobias/La Bella Design

3 INTRODUCTION The HELP Gippsland Local Service Directory has been developed by the GRICS Consumer Reference Group in response to the request by local cancer patients to be able to find out what services are available to assist them within their local area. In addition this Directory allows you to: Document your personal and medical information Keep appointment cards in the handy plastic sleeve Store current pathology request slips, recent results or medication list in the plastic pocket Track your travel and accommodation stays. This is the first in a suite of information products that will be developed to meet the needs of local cancer patients. GRICS would like to extend thanks to the members of the GRICS Consumer Reference Group and those other community members who have assisted in the creation, development and review of this document.

4 Services have been listed according to Local Government Areas (See map below). Private Practitioners have not been included. Listings of private practitioners can be found in community directories and Yellow Pages. For some services the following may apply: Costs associated with the service; Appointments may be required; Hours and days of operation may vary; Waiting periods; There may be an eligibility criteria; or There may be region restrictions. Please check with the Service Provider to determine whether any of the above apply. Every effort has been taken to make sure that the details in this directory are correct. Inevitably some details may have changed or new services may have started. If you notice any mistakes or omissions please contact Enza Wright on or

5 Medicare number Health insurance provider and membership number Ambulance membership number Blood type Emergency contact details Name Address Home phone Mobile phone Relationship Doctor s contact details Name General practice phone General practice address Surgeon s contact details Name Practice phone Practice address Medical Oncologist contact details Name Practice phone Practice address Radiation Oncologist contact details Name Practice phone Practice address MEDICAL INFORMATION

6 Other specialist s contact details Name Practice phone Practice address MEDICAL INFORMATION Current medical issues Past medical history Current medications Please keep a current medication list with you at all times Known allergies and type of reaction

7 NOTES/OTHER INFORMATION

8 Trip Date(s) Travelled To Address of Place of Treatment Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... TRAVEL DIARY People Travelling P=Patient, E=Escort, P/E=Patient & Escort) P E PE P E PE P E PE P E PE P E PE Trip Type Transport Type Treatment Date (s) S=Single, R=Return A=Airplane, C=Car, T=Taxi, EM=Air/road ambulance, PT=Public Transport Please tick the appropriate boxes S R S R S R S R S R A C T EM PT A C T EM PT A C T EM PT A C T EM PT A C T EM PT Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../...

9 Trip Date(s) Travelled To Address of Place of Treatment Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... TRAVEL DIARY People Travelling P=Patient, E=Escort, P/E=Patient & Escort) P E PE P E PE P E PE P E PE P E PE Trip Type Transport Type Treatment Date (s) S=Single, R=Return A=Airplane, C=Car, T=Taxi, EM=Air/road ambulance, PT=Public Transport Please tick the appropriate boxes S R S R S R S R S R A C T EM PT A C T EM PT A C T EM PT A C T EM PT A C T EM PT Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../... Start.../.../. End.../.../...

10 Was the patient hospitalised? ACCOMMODATION DIARY (Based on the Victorian Patient Transport Assistance Scheme Diary) Hospital Dates Accommodation Type Accommodation Dates Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../...

11 Was the patient hospitalised? ACCOMMODATION DIARY (Based on the Victorian Patient Transport Assistance Scheme Diary) Hospital Dates Accommodation Type Accommodation Dates Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../... Yes Admission.../...../... Private Start...../..../..... No Discharge.../.../... Commercial/Subsidised End.../...../...

12 SUPPORTIVE CARE Supportive care describes all services required to support people with cancer throughout their journey. Supportive care in cancer covers the following areas of care: Physical needs Emotional needs Family needs Practical needs Information needs Spiritual needs The Screening Tool for Measuring Distress, on the opposite page, can be used to help identify any issues or concerns which you may have at any time during your cancer journey. Please use this Tool to prompt discussions with your health care provider.

13 SCREENING TOOLS FOR MEASURING DISTRESS Instructions: First please circle the number (0-10) that best describes how much distress you have been experiencing in the past week including today. Extreme distress No distress 0 Second, please indicate if any of the following has been a problem for you in the past week including today. Be sure to check YES or NO for each. YES NO Practical Problems YES NO Physical Problems Child care Housing Insurance/financial Transportation Work/school Treatment decisions Family Problems Dealing with children Dealing with partner Ability to have children Family health issues Emotional Problems Depression Fears Nervousness Sadness Worry Loss of interest in usual activities Appearance Bathing/dressing Breathing Changes in urination Constipation Diarrhea Eating Fatigue Feeling Swollen Fevers Getting around Indigestion Memory/concentration Mouth sores Nausea Nose dry/congested Pain Sexual Skin dry/itchy Sleep Tingling in hands/feet Spiritual/religious concerns Other Problems:

14 NOTES

15 Bass Coast Bass Coast Region

16

17 CORINELLA Bass Coast Community Health Service (Corinella and District Community Centre) 48 Smythe Street Corinella 3984 District Nurse Making a Difference Program Volunteer Community Transport Bass Coast Region COWES Bass Coast Community Health Service (Cowes) 14 Warley Avenue Cowes Allied Health Counselling District Nurse Cowes Medical Centre 164 Thompsons Road Cowes 3922 Making a Difference Program Volunteer Community Transport Health Promotion/Self Help Groups Cowes Cancer Support Group GRANTVILLE Grantville Centrelink Agent Bass Coast Shire Council Bass Highway Grantville 3984 Bass Coast Community Health Service (Grantville Transaction Centre) Cnr Bass Highway and Pier Road Grantville 3984 Opening hours: Monday to Friday 10.00am 12.00pm Aged Care Allied Health Counselling Disability Support District Nurse Making a Difference Program Respite and Carer Support Planned Activity Group Volunteer Community Transport

18 Bass Coast Region INVERLOCH A Beckett Street Medical Centre 25 A Beckett Street Inverloch 3996 Bass Coast Community Health Service (Inverloch Community Hub) 16 A Beckett Street Inverloch 3996 District Nurse Making a Difference Program Volunteer Community Transport Bass Coast Prostate Cancer Support Group Men, partners and carers welcome Bass Coast Regional Health (Inverloch) Reilly Street Inverloch District Nurse Palliative Care Leongatha Healthcare Pty Ltd 18 Reilly Street Inverloch 3996 Dietitian Planned Activity Group SAN REMO Bass Coast Community Health Service 1 Back Beach Road San Remo Community Health Nurse Occupational Health Podiatry Paediatric Occupational Therapy Mental Health Support Volunteer Community Transport General Practitioner Clinic Planned Activity Group Community Aged Care District Nursing Counselling Dietetics Physiotherapy Well Women s Clinic Chronic Disease Management Palliative Care Health Promotion/Self Help Groups Making a Difference Program

19 Bass Coast Carers Support Bass Coast Community Health Service 1 Back Beach Road San Remo 3925 Palliative Care Bass Coast Community Health Service 1 Back Beach Road San Remo 3925 San Remo Medical Clinic 123 Marine Parade San Remo Tarra Monday - Friday only Bass Coast Region WONTHAGGI BreastScreen Wonthaggi Graham Street Wonthaggi 3995 Bass Coast Community Health Service Cnr Watt and Billson Street Wonthaggi District Nurse Making a Difference Program Volunteer Community Transport Health Promotion/Self Help Groups Bass Coast Regional Health (Wonthaggi) Graham Street Wonthaggi 3995 District Nurse Ostomy Support & Stomal Therapy Breast Care Dietitian Physiotherapy Speech Pathology Podiatry Occupational Therapy Hospital Admission Risk Program Aged Care Social Work Palliative Care Lymphoedema Therapist Counselling - Generalist and Trauma Dental Clinic Supportive Cancer Care Program Respite/Carer Support Program Planned Activity Group Palliative Care Support Group Chronic Disease Management Aids and Equipment Program Meals on Wheels Transport Community Bus Volunteer Program

20 Bass Coast Region Bass Coast Shire Council 76 McBride Avenue Wonthaggi 3995 Aged Care Respite/Carer Support Counselling - Family Resource Centre Graham Street Wonthaggi 3995 Transport Family Support Commonwealth Respite and Carelink Centre Palliative Care Bass Coast Regional Health Graham Street Wonthaggi 3995 South Gippsland Family Medicine 5/1 Bilson Street Wonthaggi 3995 Wonthaggi Centrelink Customer Service Centre 19 Murray Street Wonthaggi 3995 Wonthaggi Medical Group 42 Murray Street Wonthaggi Opening hours: Monday to Friday 8.30am to 4.30pm Young Health Wonthaggi (12-25 years) OTHER USEFUL CONTACTS Australian Red Cross Medical Transport Assistance Program Gippsland Office Assistance in providing transport to essential medical appointments in Melbourne and Gippsland and transport from Southern Cross Station to medical appointments in Melbourne CBD

21 Centrelink Contact Numbers Disability, sickness and carers Family Assistance Farm Assistance Financial information Service booking Indigenous Call Centre Online Services Support Senior / Aged Pensions Mobility Allowance Bass Coast Region Centrepay A free direct bill paying service offered to customers receiving Centrelink payments. Contact your local Centrelink Office for further information - see above Leukaemia Foundation Freecall Medicare Contact Numbers General enquiries 24 hours 7 days per week Aged Care Claims processing Monday to Friday 8.30am 5.00pm Post Acute Care (PAC) Program Provides free, short term community based services to assist people being discharged from a public hospital including acute, sub-acute and emergency departments. Preferably arranged by the discharging health service, but some services will accept self referral South West Gippsland (services Bass Coast Region)

22 NOTES

23 Baw Baw BAW BAW REGION

24

25 BUNYIP Bunyip Medical Centre 11 A Beckett Road Bunyip Bunyip and District Cancer Support Group DROUIN Baw Baw Region Bank Place Medical Centre 1 Hopetoun Road Drouin 3818 Baw Baw Health and Community Care Centre (Drouin) 33 Young Street Drouin Continence Service Dietetics Disability Support Occupational Therapy Physiotherapy Post Acute Care Program Community Health Care/Health Information Aged and Disability Support Worker Podiatry Central Clinic Drouin 61 Commercial Road Drouin 3818 Civic Park Medical Centre 79 Young Street Drouin Ramahyuck District Aboriginal Corporation 25 Young Street Drouin Aboriginal Health Care GP Clinics NEERIM SOUTH Neerim South Medical Centre 53 Main Street Neerim South

26 Baw Baw Region Neerim District Health Service Main Road Neerim South 3831 District Nurse Outpatient Services Podiatry Pathology Aged Care Facility Planned Respite Bed Available RAWSON Rawson Community Health Centre Pinnacle Drive Rawson 3825 Nursing Physiotherapy Podiatry Well Women s Clinic Counselling - Limited Scope Exercise Program Community Transport to Moe TRAFALGAR Trafalgar Medical Centre 24A Contingent Street Trafalgar Limited Community Resources Pharmaceutical Prescription Service Meals on Wheels General Practitioner Medicare Claiming Facility Pathology West Gippsland Healthcare Group Community Services (Trafalgar) Contingent Street Trafalgar Community Health Care Podiatry Physical Activity and Recreation WARRAGUL Baw Baw Breast Cancer Support Group BreastScreen Warragul West Gippsland Healthcare Group Landsborough Road Warragul

27 Baw Baw Shire Council Civic Place Warragul 3820 Aged Care Allied Health Central Clinic Warragul 27a Victoria Street Warragul Community Health Care Disability Support Baw Baw Region Latrobe Community Health Service (Warragul) 122 Albert Street / PO Box 508 Warragul Home and Community Care Initial Response Service Linkages - Home and Community Care Aged Care Assessment Service Carer Support and Information In Home Respite Out of Home Activities Palliative Care Day Programs/Camps Veteran s Home Care Commonwealth Carelink Program Lymphoedema Clinic Chronic Disease Management Dental Clinic West Gippsland Healthcare Group Landsborough Road Warragul 3820 Warragul Centrelink Customer Service Centre 42 Queen Street Warragul 3820 Warragul Community Health Centre Gladstone Street Warragul Opening hours: Monday to Friday 8.30am 4.30pm Health Information/Referral Women s Health Clinic Warragul Family Medicine 77 Victoria Street Warragul 3820 Warragul Medicare Office 42 Queen Street Warragul Generalist Counselling Podiatry Opening hours: Monday to Thursday 8.30am 4.30pm

28 Baw Baw Region Warragul Oncology Unit West Gippsland Healthcare Group Landsborough Road Warragul 3820 West Gippsland Healthcare Group (Warragul Hospital) Landsborough Road Warragul 3820 District Nurse Community Health Nurse Breast Cancer Support Service Palliative Care Oncology Hospital in the Home Occupational Therapy Speech Pathology Physiotherapy Podiatry Opening hours: Wednesday Social Work Dietetics Individual and Family Counselling Aboriginal Hospital Liaison Mental Health Pharmacy Aged Care Facility Respite Care Disability Support Health Education and Promotion West Gippsland Medical Clinic 11 Barkly Street Warragul WIGS Gippsland Cancer Support Group YARRAGON Yarragon Medical Centre 1 Campbell Street Yarragon 3823 OTHER USEFUL CONTACTS Australian Red Cross Medical Transport Assistance Program Gippsland Office Assistance in providing transport to essential medical appointments in Melbourne and Gippsland and transport from Southern Cross Station to medical appointments in Melbourne CBD

29 Centrelink Contact Numbers Disability, sickness and carers Family Assistance Farm Assistance Financial information Service booking Indigenous Call Centre Online Services Support Senior / Aged Pensions Mobility Allowance Baw Baw Region Centrepay A free direct bill paying service offered to customers receiving Centrelink payments. Contact your local Centrelink Office for further information - see above Kooweerup Regional Health Service Rossiter Road Kooweerup District Nurse Palliative Care Dietetics Continence Management Physiotherapy Social Work Wound Management Health Education and Promotion Community Development Respite Aged Care Hostel Lang Lang Centrelink Access Point Lang Lang Community Centre incorporated 7 Westernport Road Lang Lang 3984 Opening hours: Monday to Thursday 9.30am 4.30pm Friday 9.30am 1.30pm Leukaemia Foundation Freecall

30 Baw Baw Region Medicare Contact Numbers General enquiries 24 hours 7 days per week Aged Care Claims processing Monday to Friday 8.30am 5.00pm Pakenham Centrelink Customer Service Centre 17 John Street Pakenham 3810 Palliative Care Kooweerup Regional Health Service Rossiter Road Kooweerup 3981 Post Acute Care (PAC) Program Provides free, short term community based services to assist people being discharged from a public hospital including acute, sub-acute and emergency departments. Preferably arranged by the discharging health service, but some services will accept self referral Opening hours: Monday to Friday 8.15am 4.45pm South West Gippsland (services Baw Baw Region)

31 NOTES

32 NOTES

33 East Gippsland EAST GIPPSLAND Region

34

35 BAIRNSDALE Anglicare Gippsland 347 Main Street Bairnsdale 3875 Counselling Bairnsdale Centrelink Customer Service Centre Macleod Street Bairnsdale 3875 Bairnsdale Community Health Service Ross Street Bairnsdale 3875 Adolescent Health Breast Cancer Support Community Health Nursing Continence Services Bairnsdale Medical Group 438 Main Street Bairnsdale 3875 Bairnsdale Medicare Offices 23 Service Street Bairnsdale 3875 Bairnsdale Oncology Unit Bairnsdale Regional Health Service 122 Day Street Bairnsdale 3875 Legal Advice Opening hours: Monday to Friday 8.00am 5.00pm Home Based Nursing Red Cross Patient Transport Women s Health Community Dental Health Opening hours: Monday to Friday 9.00am 5.00pm Opening hours: Tuesday and Wednesday East Gippsland Region Bairnsdale Regional Health Service 122 Day Street Bairnsdale 3875 Dietetics Orthotics and Prosthetics Psychology Equipment Services Koori Liaison Officer Consulting Rooms Pathology Medical Imaging Counsellor/Social Worker Community Mental Health Oncology

36 East Gippsland Region BreastScreen Bairnsdale Bairnsdale Regional Health Service 122 Day Street Bairnsdale 3875 Department of Veterans Affairs 68A Macleod Street Bairnsdale 3875 Aged Care Community Health Care Disability Support Home Maintenance Transport Booking Dr Elspeth McRae 305 Main Street Bairnsdale East Gippsland Cancer Support Group East Gippsland Shire Council 273 Main Street Bairnsdale Aged Care Disability Support Gippsland and East Gippsland Aboriginal Cooperative Dalmahoy Street Bairnsdale 3875 Aboriginal Health Care Aged Care Community Health Care Transport Latrobe Community Health Service (Bairnsdale) 68 Macleod Street / PO Box 1020 Bairnsdale 3875 Home and Community Care Initial Response Service Linkages - Home and Community Care Aged Care Assessment Service Carer Support & Information Service Mayfair House Dental Financial & Material Aid In Home Respite Out of Home Activities Day Programs/Camps Veteran s Home Care Commonwealth Carelink Program Lymphoedema Clinic Chronic Disease Management

37 Local Medical Transport Assistance Bairnsdale Regional Health Service Gippsland and East Gippsland Aboriginal Co-operative Latrobe Community Health Service Macleod Street Medical Centre 93 Macleod Street Bairnsdale 3875 Palliative Care Bairnsdale Regional Health Service East Gippsland Region Prostate Cancer Support Group Uniting Care Gippsland 49 McCulloch Street Bairnsdale Judith Barry Gary Aged Care Disability Support Financial & Material Aid BRUTHEN Gippsland Lakes Community Health Centre Main Street Bruthen Community Health Nursing Dietitian General Practitioner Clinics Pathology Collection

38 East Gippsland Region BUCHAN Buchan Bush Nursing Association (Annual subscription. Some costs apply to non members) 61 Main Road Buchan 3885 Remote Area Nurse Palliative Care District Nurse Women s Health Nurse Women s Health General Practitioner Pathology Collection Limited Home Nursing Local Medical Transport Assistance Buchan Bush Nursing Centre Palliative Care Buchan Bush Nursing Centre CANN RIVER Cann Valley Bush Nursing Association Monaro Highway Cann River 3890 Registered Nurse Community Health Nurse Palliative Care Extended Aged Care at Home Mental Health Services Massage Therapist Visiting Counsellor Visiting Dietitian Local Medical Transport Assistance Palliative Care Visiting Physiotherapist Visiting Speech Therapist Visiting Dentist Volunteer Driver Service Men s Group Well Women s Clinic General Practitioner - Weekly Pathology - Limited Service Cann Valley Bush Nursing Centre Cann Valley Bush Nursing Centre

39 ENSAY Ensay Bush Nursing Centre Ensay Community Health Centre 5063 Great Alpine Road Ensay 3895 Community Nurse Rural Outreach Worker Home Visiting Service Limited Counselling/Social Work Foot Care Local Medical Transport Assistance General Practitioner Pathology - Limited Referrals to Gippsland Lakes Community Health Ensay Bush Nurse East Gippsland Region GELANTIPY Gelantipy Bush Nursing Association 1 Saleyard Road Gelantipy 3885 District /Community Nurse Limited Counselling/Social Work Pathology - Appointment Only Out of Hours Support (Call 000) Palliative Care Gelantipy Bush Nursing Centre LAKES ENTRANCE Cunningham Arm Medical Centre 8 Whiters Street Lakes Entrance 3909 Lakes Entrance Aboriginal Health Association Jemmeson Street Lakes Entrance Lakes Entrance Cancer Support Group Lakes Entrance Centrelink Agent Jemmeson Street Lakes Entrance 3909 Opening hours: Monday to Friday 8.30am 1.00pm

40 East Gippsland Region Gippsland Lakes Community Health Service Jemmeson Street Lakes Entrance 3909 Aboriginal Health Chronic Disease Clinic Medical Transport Disability Services Home Based Nursing Home and Community Care Meals on Wheels Medical Equipment Hire Palliative Care Transport and Social Support Centrelink Agency Dietitian Exercise Physiology Occupational Therapist Physiotherapy Local Medical Transport Assistance Podiatry Speech Pathology Exercise Programs for Adults Counselling and Support Cancer Support Group Emergency Assistance Family Support Rural Outreach Counsellor Men s Programs Cancer Support Nurse Lymphoedema Nurse Women s Nurse Respiratory Clinic Medical Services Aged Care Assessment Service Gippsland Lakes Community Health Palliative Care Gippsland Lakes Community Health Service LAKE TYERS Lake Tyers Aboriginal Trust 1 Rules Road Lake Tyers 3887 Lake Tyers Centrelink Agent Lake Tyers Aboriginal Trust 1 Rules Road Lake Tyers Opening hours: Monday and Tuesday 9.00am 12.00pm Wednesday, Thursday and Friday 9.00am 11.00am MALLACOOTA BreastScreen Mobile Service

41 Local Medical Transport Assistance Mallacoota and District Health Support Services Mallacoota District Health and Support Services Genoa Road (Cnr Mattson Road) Mallacoota 3892 Community Nurse Palliative Care, Rehabilitation and Post Acute Care Physiotherapist Dietitian and Podiatry Continence Nurse Occupational Therapy Speech Therapy Psychiatry Women s Health Mallacoota Medical Centre 21 Maurice Avenue Mallacoota 3892 METUNG BreastScreen - Bi-annually Dentist - 6-weekly Visiting Stomal Therapist Visiting Continence Management Family Counselling Health Promotion Home Care Services Program National Respite for Carers Program Community Aged Packages Volunteer Transport Service East Gippsland Region Gippsland Lakes Community Health 100 Kings Cove Metung 3904 Dietitian GP Clinics Metung Doctors Clinic 134 Stirling Avenue Metung Occupational Therapy Podiatrist NOWA NOWA Nowa Nowa Community Health Centre Bridge Road Nowa Nowa 3887 District & Community Health Nurse Palliative Care and Post Acute Care Meals on Wheels Pharmacy Delivery Adult Day Program General Practitioner - Limited Pathology

42 East Gippsland Region OMEO BreastScreen Mobile Service Local Medical Transport Assistance Omeo Regional Health Omeo District Health Easton Street Omeo District Nurse Dietetics Speech Pathology Occupational Therapist Physiotherapy Chronic Disease Management Post Discharge Support Social Work/Counselling Omeo Medical Centre 12 Easton Street Omeo 3898 Palliative Care Home and Community Care Services Health Promotion Palliative Care Nursing Home Respite Care Pathology Community Dental Services General Practitioner Omeo District Hospital ORBOST BreastScreen Mobile Service Local Medical Transport Assistance Orbost Regional Health Moogjli Aboriginal Council 52 Stanley Street Orbost 3888 Orbost Centrelink Agent Orbost Telecentre Ruskin Street Orbost Opening hours: Monday to Thursday 9.30am pm

43 Orbost Medical Clinic Cnr Tyndall Street and Boundary Road Orbost 3888 Orbost Prostate Cancer Support Group Gary Bill Ralph Orbost Regional Health 104 Boundary Road Orbost 3888 Community Health Nurse Home Based Nursing Palliative Care Post Acute Care Women s Health Nurse Continence Nurse Dietitian Occupational Therapist Physiotherapy Rehabilitation Program - Cardiac and Chronic Illness Speech Pathology Podiatry Koori Health Liaison Officer Dental Clinic Mental Health 24 Hour Unfunded Emergency Department - Limited Counselling and Psychology Planned Activity Groups Pathology Limited Imaging East Gippsland Region PAYNESVILLE Paynesville Medical Centre 6 Fleisher Street Paynesville 3880 Paynesville Community Health Service Shop 19 The Esplanade Paynesville Respiration Advice Continence Services Counselling and Personal Support Dietetics and Nutrition Advice District Nurse Service Physiotherapy Podiatry Women s Health Young People s Support Service SWIFTS CREEK Local Medical Transport Assistance Swifts Creek Bush Nursing

44 East Gippsland Region Palliative Care Swifts Creek Bush Nursing Centre Swifts Creek Bush Nursing Centre (annual subscription some service costs may apply to non members) McMillan Avenue Swifts Creek 3896 District Nurse Bush Nursing Visiting Medical Officers Health Education and Promotion Well Women s Clinic Palliative Care - Limited Counsellor Visiting Physiotherapist Visiting Dietitian Speech Therapist Foot Care Pathology After Hours On-Call OTHER USEFUL CONTACTS Australian Red Cross Medical Transport Assistance Program Gippsland Office Assistance in providing transport to essential medical appointments in Melbourne and Gippsland and transport from Southern Cross Station to medical appointments in Melbourne CBD Cancer Support Groups Leukaemia Foundation Support Groups Services Freecall Waratah Breast Cancer Support Group (Wellington and East Gippsland) Local Medical Transport Assistance Medical transport assistance is available to eligible individuals who have no other viable transport alternatives. To find out whether you are eligible contact your nearest health service provider below: Bombala HACC Services NSW

45 Centrelink Contact Numbers Disability, sickness and carers Family Assistance Farm Assistance Financial information Service booking Indigenous Call Centre Online Services Support Senior / Aged Pensions Mobility Allowance Centrepay A free direct bill paying service offered to customers receiving Centrelink payments. Contact your local Centrelink Office for further information - see above Medicare Contact Numbers General enquiries 24 hours 7 days per week East Gippsland Region Aged Care Claims processing Monday to Friday 8.30am 5.00pm National Bowel Cancer Screening Wig Bank The Wig Bank is a free service for women in Wellington, East Gippsland and the Latrobe Valley who have experienced hair loss following chemotherapy. Wigs may be borrowed from Gippsland Women s Health Service for short or long term periods or for that special occasion. Complimentary assistance with fittings is available from Jan De Groot or Y-Not Wigs Wednesday, Thursday and Friday 11.00am to 5.00pm Opening hours: Monday to Thursday 9.00am to 4.00pm Friday 9.00am to 3.00pm Gippsland Women s Health Service

46 East Gippsland Region Post Acute Care (PAC) Program Provides free, short term community based services to assist people being discharged from a public hospital including acute, sub-acute and emergency departments. Preferably arranged by the discharging health service, but some services will accept self referral Bairnsdale Regional Health Service Bruthen Buchan Cann River Lakes Entrance Mallacoota Nowa Nowa Omeo Orbost NOTES

47 Latrobe LATROBE Region

48

49 BOOLARRA Dr Margaret Costello Church Street Boolarra 3870 CHURCHILL Hazelwood Health Centre Shop 9A Georgina Place Churchill Latrobe Region Latrobe Community Health Service 11 Philip Parade / PO Box 3 Churchill Counselling/Psychological Support Health Promotion/Physical Activity Programs Dental Clinic Dietetics Occupational Therapy Physiotherapy Podiatry Speech Pathologist Home and Community Care Initial Response Service Linkages - Home and Community Care Palliative Care Planned Activity Groups Aged Care Assessment Service Carer Support and Information Veterans Home Care Commonwealth Carelink Program Lymphoedema Clinic Chronic Disease Management MOE Latrobe Valley Cancer Support Group Central Gippsland Family Practice 28 George Street Moe 3825 Gippsland Disability Resource Council Fowler Street Moe gdrc@net-tech.com.au Moe Medical Group 5-7 Lloyd Street Moe 3825 Moe Newborough Health 30 George Street Moe

50 Latrobe Region Latrobe Community Health Service (Moe) Fowler Street / PO Box 63 Moe 3825 Chronic Disease Management Health Promotion/Physical Activity Programs Respiratory Exercise Groups Respiratory Clinical Nurse Counselling/Psychological Support Dietetics Occupational Therapy Physiotherapy Podiatry Speech Pathologist Cancer Support Group Latrobe Asbestos Disease Support Home and Community Care Initial Response Service Home and Community Care Linkages Planned Activity Groups Palliative Care Aged Care Assessment Service Carer Support and Information Veteran s Home Care Commonwealth Carelink Program Lymphoedema Clinic Moe After Hour s Medical Clinic Tanjil Place Medical Albert Street Moe MORWELL Accommodation / Housing Services Department of Housing Morwell Anglicare Gippsland 65 Church Street Morwell gca@netspace.net.au Community Health Care Legal Advice Buckley Street Family Practice Cnr Buckley / Hopetoun Avenue Morwell Respite/Carer Support Calvery Silver Circle 213A Princes Drive Morwell Aged Care Community Health Care Respite/Carer Support

51 Carers Association Gippsland 185 Commercial Road Morwell 3840 Community Health Care Disability Support Central Gippsland Aboriginal Health and Housing Cooperative Morwell Cnr Buckley and Collins Street Morwell Latrobe Region Department of Veterans Affairs 10 George Street Morwell Counselling Service Home Care Dr Suzy Pui 7 Hopetoun Avenue Morwell 3840 Home Maintenance Transport Booking Gippsland Carer s Association for Information Advice Support Advocacy Carers Place 185 Commercial Road Morwell Gippsland Citizen Advocacy 19d Collins Street Morwell gca@netspace.net.au Opening hours: Tuesday and Wednesday to 3.00pm Gippsland Multicultural Services 100 Buckley Street Morwell 3840 Hollie Drive Medical Centre 5 Hollie Drive Morwell 3840 Latrobe City Council 141 Commercial Road Morwell Aged Care Allied Health Community Health Care Disability Support Respite/Carer Support

52 Latrobe Region Latrobe Community Health Service (Morwell) Buckley Street / PO Box 960 Morwell 3840 Lymphoedema Clinic & Support Group Home and Community Care Initial Response Service Counselling /Psychological Support Health Promotion/Physical Activity Programs Respiratory Exercise Groups Respiratory Clinical Nurse Dietetics and Physiotherapy Occupational Therapy Podiatry Speech Pathologist Home and Community Care Linkages Planned Activity Groups Palliative Care Aged Care Assessment Service Carer Support and Information Veteran s Home Care Commonwealth Carelink Program Chronic Disease Management Dental Clinic Latrobe Valley Prostate Support Group Lifeline Gippsland Inc 2-8 Fleming Street Morwell 3840 Maryvale Private Hospital McDonald Street Morwell 3840 Mid Valley Family Medicine Shop 59 Mid Valley Shopping Centre Morwell 3840 Morwell Centrelink Customer Service Centre Cnr Chapel Street and Elgin Street Morwell 3840 Morwell Medicare Office 246 Commercial Road Morwell 3840 Palliative Care Latrobe Community Health Service Morwell Buckley Street Morwell 3840 Rights Advocacy and Support Program (RASP) 162 Commercial Road Morwell Gippsland_Vic@clc.net.au Opening hours: Monday to Friday 8.00am 5.00pm Opening hours: Monday to Friday 9.00am 5.00pm Opening hours: Monday to Friday 9.00am to 5.00pm

53 Ramahyuck District Aboriginal Corporation 17 Collins Street Sale 3840 Aboriginal Health Care Allied Health Oral Health Latrobe Region NEWBOROUGH Gippsland Asbestos Related Disease Support Rutherglen Medical Rutherglen Road Newborough 3825 TRARALGON BreastScreen Traralgon Latrobe Regional Hospital Consulting Suites 1 and 2 Princes Highway Traralgon 3844 Breed Street Clinic 37 Breed Street Traralgon 3844 Dr Bernard Rooney Suite 2 12 Deakin Street Traralgon 3844 Dr Tom Jablonski 124 Princes Highway Traralgon 3844 Gippsland Rotary Centenary House 39 Valley Drive Traralgon 3844 Hillcrest Family Medicine 26 Seymour Street Traralgon Latrobe Valley Breast Cancer Support Group Latrobe Regional Hospital Oncology Unit Latrobe Regional Hospital Princes Highway Traralgon Opening hours: Monday to Friday

54 Latrobe Region Latrobe Community Health Service (Traralgon) Cnr Princes Hwy and Seymour St Traralgon 3844 Chronic Disease Management District Nursing Service Community Health Nurse Lymphoedema Clinic Dietetics and Occupational Therapy Physiotherapy and Podiatry Speech Pathology Counselling/Psychological Support Health Promotion Breast Cancer Support Group Respiratory Exercise Groups Respiratory Clinical Nurse Home and Community Care Initial Response Service Home and Community Care Linkages Planned Activity Groups Women's Health Clinic Palliative Care Aged Care Assessment Service Carer Support and Information Relaxation and Stress Management Veteran s Home Care Commonwealth Carelink Program Latrobe Regional Hospital Princes Highway Traralgon Cancer Care Nurses BreastScreen Services Chemotherapy and Radiotherapy Consulting Suite Specialists Hospital in the Home Hospital Admission Risk Program Occupational Therapy Physiotherapy Social Work and Psychology Dietetics and Speech Pathology Orthotics and Prosthetics Stomal Therapy and Wound Management Continence Clinic Post Acute Care Neuropsychology Koori Liaison Centre Based Rehabilitation Community Rehabilitation Services Rehabilitation Elder Evaluation and Management (REEAM) REEAM Home Based Rehabilitation Transition Care Program Falls and Mobility Clinic Nursing Home and Respite Care Latrobe Community Health Service Hydrotherapy Saint Lukes Medical Centre Suite Grey Street Traralgon 3844 The Healthcare Centre 239 Princes Drive Traralgon

55 Traralgon Medical Centre 11 Kay Street Traralgon 3844 Traralgon Medicare Office Shop Hotham Street Traralgon 3844 Central Gippsland Family Practice 3 Reserve Road Yallourn North Opening hours: Monday to Friday 9.00am 5.00pm Saturday 9.00am 12.30pm Wig Bank Latrobe Regional Hospital Cancer Care Nurse William Buckland Radiotherapy Gippsland Latrobe Regional Hospital Princes Highway Traralgon 3844 YALLOURN NORTH Latrobe Region OTHER USEFUL CONTACTS Australian Red Cross Medical Transport Assistance Program Gippsland Office Assistance in providing transport to essential medical appointments in Melbourne and Gippsland and transport from Southern Cross Station to medical appointments in Melbourne CBD Leukaemia Foundation Support Groups Services Freecall Centrepay A free direct bill paying service offered to customers receiving Centrelink payments. Contact your local Centrelink Office for further information - see next page Local Medical Transport Assistance Latrobe Regional Hospital

56 Latrobe Region Centrelink Contact Numbers Disability, sickness and carers Family Assistance Farm Assistance Financial information Service booking Indigenous Call Centre Online Services Support Senior / Aged Pensions Mobility Allowance Medicare Contact Numbers General enquiries 24 hours 7 days per week Aged Care Claims processing Monday to Friday 8.30am 5.00pm Post Acute Care (PAC) Program Provides free, short term community based services to assist people being discharged from a public hospital including acute, sub-acute and emergency departments. Preferably arranged by the discharging health service, but some services will accept self referral Latrobe and Wellington (Traralgon) Traralgon Carers Support Group Mary Wig Bank A free service for women in Wellington, East Gippsland and the Latrobe Valley who have experienced hair loss following chemotherapy. Wigs may be borrowed for short or long term or for that special occasion. Complimentary assistance with fittings is available from Jan De Groot or Y-Not Wigs Wednesday, Thursday and Friday 11.00am to 5.00pm Opening hours: Monday to Thursday 9.00am to 4.00pm Friday 9.00am to 3.00pm Gippsland Women s Health Service

57 NOTES

58 NOTES

59 South Gippsland South Gippsland Region

60

61 FOSTER BreastScreen Mobile Service Corner Inlet Cancer Support Group Foster Foster Centrelink Agent Cnr Station Road and Court Street Foster 3960 Foster Medical Centre 97 Station Street Foster 3960 Opening hours: Tuesday and Thursday 10.00am pm South Gippsland Region Palliative Care Foster Community Health Centre South Gippsland Hospital South Gippsland Hospital Foster (includes Foster Community Health Centre) Station Road Foster District Nursing Service Hospital in the Home Post Acute Care Regional Continence Service Psychologist Pharmacy Podiatry Optometry Massage Therapy Stomal Therapy Physiotherapy Occupational Therapy Dietetics Meals on Wheels Transport Service Palliative Care Service Breast Care Clinic Good Health Clinic Physical Activity Groups Well Women's Clinic Pathology Available

62 South Gippsland Region KORUMBURRA Gippsland Southern Health Service (Korumburra) Bridge Road Korumburra 3950 Community Health Nurse District Nursing Service Continence Nurse Advisor Physiotherapy Occupational Therapy Dietetics Podiatry Community Rehabilitation Disability Respite Care Mental Health Aids and Equipment Program Volunteer Program Physical Activity Groups Health Ageing and Injury Prevention Program Men's Mates Group Aged Residential Care Pathology Available Respite/Carer Support Korumburra Centrelink Agent Milpara Community House 21 Shellcotts Road Korumburra 3950 Korumburra Medical Centre 50 Radovik Street Korumburra 3950 Opening hours: Tuesday pm Wednesday and Thursday 10.00am 1.00pm Latrobe Community Health Service Bridge Street Korumburra Aged Care Assessment Service Carer Support and Information Chronic Disease Management Community Health Care Commonwealth Carelink Program Counselling Home and Community Care Initial Response Service Home and Community Care Linkages Lymphoedema Clinic Respite/Carer Support Veteran s Home Care Palliative Care Korumburra Hospital

63 LEONGATHA Anglicare Victoria 6 Smith Street Leongatha 3953 Disability Support Services Financial Counselling Gippsland Southern Health Service Koonwarra Road Leongatha Gippsland Community Legal Services Latrobe Valley Rights Centre BreastScreen Mobile Service South Gippsland Region Community Health Nurse District Nursing Service Breast Cancer Care Regional Continence Service Palliative Care Social Work Physiotherapy Occupational Therapy Dietetics Podiatry Leongatha Centrelink Agent Citizens Advice Bureau 2 Michael Place Leongatha 3953 Leongatha Healthcare Pty Ltd 14 Koonwarra Road Leongatha 3953 Leongatha Oncology Unit Gippsland Southern Health Service Koonwarra Road Leongatha 3953 Speech Pathology Audiology Post Acute Care Chronic Disease Management Disability Respite Care Health Ageing and Injury Prevention Program Pathology Oncology Opening hours: Monday to Friday 9.00am pm Opening hours: Thursday Palliative Care Leongatha Hospital

64 South Gippsland Region South Gippsland Shire Council 9 Smith Street Leongatha 3953 Aged Care Allied Health Community Health Care Disability Support LOCH Gippsland Southern Health Service (Loch Community Health Centre) Clarence Street Loch 3945 Community Health Nurse Palliative Care Mental Health Respite/Carer Support Transport Loch Community Health Centre MIRBOO NORTH Mirboo North Centrelink Access Point Mirboo North Community Support Co-operative 88 Ridgway Street Mirboo North 3871 Mirboo North Medical Centre 27A Giles Street Mirboo North 3871 Gippsland Southern Health Service (Mirboo North Community Health Centre) Library Complex Brennan St Mirboo North 3871 Community Health Nurse Wound Management Podiatry Social Work Women's Health Opening hours: Monday to Friday 9.00am pm Health Promotion Health Ageing and Injury Prevention Program Pathology Available Counselling

65 Palliative Care Mirboo North Community Health Centre TARWIN LOWER Gippsland Southern Health Service (Tarwin Lower Community Health Centre) Walkerville Road Tarwin Lower 3956 Community Health Nurse Podiatry Self Help Support Groups Friday Friendship Group Palliative Care General Practitioner Clinic Health Ageing and Injury Prevention Program Tarwin Lower Community Health centre South Gippsland Region TOORA Toora Medical Centre 4 Welshpool Road Toora OTHER USEFUL CONTACTS Australian Red Cross Medical Transport Assistance Program Gippsland Office Providing transport to essential medical appointments in Melbourne and Gippsland and transport from Southern Cross Station to medical appointments in Melbourne CBD Centrepay A free direct bill paying service offered to customers receiving Centrelink payments. Contact your local Centrelink Office for further information - see next page

66 South Gippsland Region Centrelink Contact Numbers Disability, sickness and carers Family Assistance Farm Assistance Financial information Service booking Indigenous Call Centre Online Services Support Senior / Aged Pensions Mobility Allowance Leukaemia Foundation Freecall Medicare Contact Numbers General enquiries 24 hours 7 days per week Aged Care Claims processing Monday to Friday 8.30am 5.00pm Post Acute Care (PAC) Program Provides free, short term community based services to assist people being discharged from a public hospital including acute, sub-acute and emergency departments. Preferably arranged by the discharging health service, but some services will accept self referral South West Gippsland (Services South Gippsland region)

67 NOTES

68 NOTES

69 Wellington WELLINGTON Region

70

71 DARGO Dargo Bush Nursing Centre 72 Lind Avenue Dargo 3862 Community Health Nurse Palliative Care Support Palliative Care Podiatry General Practitioner Dargo Bush Nursing Centre HEYFIELD Heyfield Centrelink Access Point Heyfield Community Resource Centre 5 George Street Heyfield 3858 Heyfield Hospital (Central Gippsland Health Service Campus) 14 Licola Road Heyfield 3858 Counselling and Psychology Community Health Care Podiatry Physiotherapy Opening hours: Monday to Friday 8.30am 4.30pm Osteopathy Aged Care Facility Respite/Carer Support Pathology Wellington Region Heyfield Medical Centre 19 Tyson Road Heyfield 3858 LOCH SPORT Loch Sport Community Health Centre (Central Gippsland Health Service Campus) National Park Road Loch Sport 3851 Allied Health Aged Care Community Health Care Walking Group Planned Activity Group Community Bus Hire Community Transport General Practitioner

72 Wellington Region MAFFRA Johnson Street Clinic 2/119 Johnson Street Maffra 3860 Maffra District Hospital (Central Gippsland Health Service Campus) 48 Kent Street Maffra 3860 Aged Care District Nurse Community Health Nurse Palliative Care Physiotherapy Maffra Medical Group 160 Johnson Street Maffra Speech Pathology Dietetics Occupational Therapy Podiatry Health Promotion ROSEDALE Palliative Care Rosedale and District Community Health Centre Rosedale Community Health Centre (Central Gippsland Health Service Campus) Cansick Street Rosedale 3847 District Nurse Community Health Nurse Podiatry Planned Activity Group General Practitioner SALE BreastScreen Sale Central Gippsland Health Service Palmerston Street Sale 3850 Clocktower Medical Centre 284 Raymond Street Sale

73 Central Gippsland Health Service 155 Guthridge Parade Sale 3850 Home Based Nursing Palliative Care Post Acute Care Breast Care Support Service Hospital in the Home Stomal Therapist Continence Nurse Medical Imaging Occupational Therapy Dietetics Podiatry Physiotherapy Speech Pathology Community Rehabilitation Acute Social Work Oncology Unit Health Education Koori Liaison Worker Community Mental Health General Counselling Dentist Family Health Planned Activity Groups Social Support Program Home and Community Care Services Community Meals for Frail Elderly/ Disabled Self Help and Support group Veteran s Home Care Respite Care Youth Services Pathology Wellington Region Deaf Access Victoria MacArthur Street Sale 3850 Community Health Care Gippsland Women s Health Service 56B Cunninghame Street Sale 3850 Breast Care Nurse Community Health Care Inglis Medical Centre 12 Inglis Street Sale 3850 Disability Support Wig Library Women's Health Palliative Care Central Gippsland Health Service

74 Wellington Region Latrobe Community Health Service (Sale) 52 MacArthur Street Sale 3850 Home and Community Care Initial Response Service Home and Community Care Linkages Aged Care Assessment Service Carer Support and Information In Home Respite Out of Home Activities Day Programs/Camps Veteran s Home Care Commonwealth Carelink Program Lymphoedema Clinic Chronic Disease Management Ramahyuck District Aboriginal Corporation 117 Foster Street Sale Aboriginal Health Care Allied Health GP Clinics Sale Centrelink Customer Service Centre York Street Sale 3850 Sale Medicare Office 301 Raymond Street Sale 3850 Sale Medical Centre 49 Desailly Street Sale 3850 Oral Health Outreach Clinics Opening hours: Monday to Friday 8.00am 5.00pm Opening hours: Monday to Friday 9.00am 5.00pm Sale Oncology Unit Central Gippsland Health Service 155 Guthridge Parade Sale 3850 Uniting Care Gippsland 126 Raymond Street Sale Opening hours: Monday to Thursday Aged Care Disability Support Care Financial & Material Aid