Measuring the benefits of verification. Jan Jaap Cannegieter. SYSQA B.V. Almere
|
|
- Vernon Shields
- 8 years ago
- Views:
Transcription
1 Measuring the benefits of verification Jan Jaap Cannegieter SYSQA B.V. Almere Almere Quality Assurance in ICT / 1 Agenda Measuring the benefits of SPI Reasons for implementing reviews / inspections Measuring the benefits of verification in theory and in practice Three cases Almere Quality Assurance in ICT / 2 Pagina 1
2 Why measure the benefits of SPI? Justify investment in SPI / CMMI etc. It s not core business Provide insight in the performance of processes Measure the capabilities of employees Almere Quality Assurance in ICT / 3 Typical ROI measurements Productivity X hour per FP/LOC Quality Number of defects per FP/LOC Costs Costs per FP/LOC compared to peer Time Planning accuracy Almere Quality Assurance in ICT / 4 Pagina 2
3 Why is it so hard? No historical data Quality of data disputed Good data demands mature processes Good data demands time Almere Quality Assurance in ICT / 5 Almere Quality Assurance in ICT / 6 Pagina 3
4 The quickest and easiest win Reviews and inspections Almere Quality Assurance in ICT / 7 Examples of reviews and inspections Peer review Expert review Management review Structured walkthrough Inspection Audit Almere Quality Assurance in ICT / 8 Pagina 4
5 Advantages of reviews / inspections Easy to implement Little resistance Gives much insight in processes Helps to create the need for a quality system Benefits easy to measure Almere Quality Assurance in ICT / 9 Theoretical basis of measuring benefits Costs of rework REQ Design Build ST AT Production Project phase Almere Quality Assurance in ICT / 10 Pagina 5
6 Assumptions All defects are found in testing Capers Jones: 85%-95% are found in testing Finding 1 mayor defect takes 1 hour Advantages simplified Phase Requirements Functional design Technical design Build System test Acceptance test Production Ratio Benefit Almere Quality Assurance in ICT / 11 Products of a review / inspection Defects Data Time spend # defect Example: Inspection of a functional design Time: 50 hours 24 mayor defects ROI: (24*16)/50 = 7.68 Almere Quality Assurance in ICT / 12 Pagina 6
7 Case 1 Semi state controlled organization CMM-assessment Time driven project management Testing as primary defect finding activity Improvement project No CMM! Reviews / inspections Quality system Almere Quality Assurance in ICT / 13 Case 1 - results Implementation time: four months ROI first quarter: 7.92 ROI second quarter: 6.26 Investment in SPI earned back within 6 months Quality increased from 42% to 75% Almere Quality Assurance in ICT / 14 Pagina 7
8 Case 2 Insurance company CMMI-assessment No management of requirements No coordination between the teams Testing only quality measure Improvement project CMMI continuous Requirements management Verification Process Definition Almere Quality Assurance in ICT / 15 Case 2 - results ROI first quarter: 7.3 ROI second quarter: 6.9 Savings on not accepting ambiguous requirements: Creation of the quality system Almere Quality Assurance in ICT / 16 Pagina 8
9 Case 3 System development outsourced QA done by SYSQA Inspecting work products ROI: 20 Supplier realized he had to deliver quality Almere Quality Assurance in ICT / 17 Lessons learned Short term measurement of ROI isn t difficult ROI-figures convince organizations This is no long term measurement! Review data provides insight in processes Employees accept the calculation method Almere Quality Assurance in ICT / 18 Pagina 9
10 Thank you and lots of success Literature: Peer reviews in software Kwaliteitszorg in ICT-projecten (PROQA) Almere Quality Assurance in ICT / 19 Pagina 10
How to measure the ROI of SPI as early as possible
How to measure the ROI of SPI as early as possible Jan Jaap Cannegieter Vice President SYSQA B.V. Almere Quality Assurance in ICT / 1 Agenda Measuring the benefits of SPI Reasons for implementing reviews
More informationComing up soon: TMMI. What to expect. Jan Jaap Cannegieter Vice President SYSQA
Coming up soon: TMMI What to expect Jan Jaap Cannegieter Vice President SYSQA Almere Quality Assurance in ICT / 1 Agenda The history: TMM Why TMMI What we know in advance TMMI compared to other models
More informationSOFTWARE QUALITY & SYSTEMS ENGINEERING PROGRAM. Quality Assurance Checklist
SOFTWARE QUALITY & SYSTEMS ENGINEERING PROGRAM Quality Assurance Checklist The following checklist is intended to provide system owners, project managers, and other information systems development and
More informationTester, get out of your cave! Jan Jaap Cannegieter Vice President SYSQA B.V.
Tester, get out of your cave! Jan Jaap Cannegieter Vice President SYSQA B.V. 2 Why are we here? 3 Agenda TMMi in under 10 minutes Data from 20 TMMi workshops Conclusions How to get out of your cave 4 TMMi
More informationMeasurement Strategies in the CMMI
Measurement Strategies in the CMMI International Software Measurement & Analysis Conference 9-14 September 2007 Rick Hefner, Ph.D. Director, Process Management Northrop Grumman Corporation One Space Park,
More informationMTAT.03.243 Software Engineering Management
MTAT.03.243 Software Engineering Management Lecture 17: Other SPI Frameworks and QM Systems Dietmar Pfahl Spring 2014 email: dietmar.pfahl@ut.ee Structure of Lecture 17 Other SPI Frameworks People CMM
More informationPMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING
PMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING PMI PMBOK & ESTIMATING 03-23-05 Christine Green, PMI PMBOK and Estimating EDS, Delivery
More informationYou Want to Use Scrum, You are Told to Use CMMI
You Want to Use Scrum, You are Told to Use CMMI How They can Work Together Elegantly and Both Provide Benefit Neil Potter The Process Group neil@processgroup.com 1 Agenda Summary of Scrum and CMMI Approach
More informationUsing the Agile Methodology to Mitigate the Risks of Highly Adaptive Projects
Transdyne Corporation CMMI Implementations in Small & Medium Organizations Using the Agile Methodology to Mitigate the Risks of Highly Adaptive Projects Dana Roberson Quality Software Engineer NNSA Service
More informationSoftware Development Process
Software Development Process A software development process, also known as software development lifecycle, is a structure imposed on the development of a software product. Similar terms include software
More informationHow To Understand And Understand The Cmm
W H I T E P A P E R SEI's Capability Maturity Model Integrated (CMMI) Relative to ICM's CMII (Rev B) SUMMARY CMMI is built on a set of integrated processes and includes CM as a supporting process. The
More informationCamber Quality Assurance (QA) Approach
Camber Quality Assurance (QA) Approach Camber s QA approach brings a tested, systematic methodology, ensuring that our customers receive the highest quality products and services, delivered via efficient
More informationTesting Process Models
Testing Process Models Process Model of a Test Factory EECS 814 Fall 2009 Jennifer Kaufman Agenda 1. Introduction & Abstract 2. Organizational Models 3. Testing Process Models 4. Process Model of a Test
More information7.1 QUESTION 1: HOW TO CHANGE ORGANIZATIONAL CULTURE IN SMSH
CHAPTER 7 RECOMMENDATIONS This chapter includes the set of recommendations given on the following basis. Literature review on quality models and SME culture for small and medium size software houses according
More informationFuture of CMM and Quality Improvement. Roy Ko Hong Kong Productivity Council
Future of CMM and Quality Improvement Roy Ko Hong Kong Productivity Council 1 Agenda Future Development of CMMI CMMI and Small Organizations CMMI and Agile Development Good Enough Quality CMMI and Other
More informationOrganizations. by Paul Boca Hornbill Technologies Andrew Brettle - Lamri V1.1
CMMI: A Guide for Small Organizations CMMI made Practical 2012 by Paul Boca Hornbill Technologies Andrew Brettle - Lamri V1.1 Agenda Hornbill Technologies The Hornbill CMMI Journey What Worked? What Didn
More informationDoes CMMI really hurt Agile/Scrum? Pornpat Pimjaroen, DST Worldwide Services Thailand I May 26 th 2015
Does CMMI really hurt Agile/Scrum? Pornpat Pimjaroen, DST Worldwide Services Thailand I May 26 th 2015 Disclaimer The enclosed materials are highly sensitive, proprietary and confidential. Please use every
More informationThe Productivity Pitfalls of Process Improvement
The Productivity Pitfalls of Process Improvement Scott Goldfarb Q/P Management Group, Inc. 10 Bow Street Stoneham, Massachusetts 02180 Email: sgoldfarb@qpmg.com Tel: (781) 438-2692 FAX (781) 438-5549 www.qpmg.com
More informationMKS Integrity & CMMI. July, 2007
& CMMI July, 2007 Why the drive for CMMI? Missed commitments Spiralling costs Late delivery to the market Last minute crunches Inadequate management visibility Too many surprises Quality problems Customer
More informationDistributed and Outsourced Software Engineering. The CMMI Model. Peter Kolb. Software Engineering
Distributed and Outsourced Software Engineering The CMMI Model Peter Kolb Software Engineering SEI Trademarks and Service Marks SM CMM Integration SCAMPI are service marks of Carnegie Mellon University
More informationCase Study of CMMI implementation at Bank of Montreal (BMO) Financial Group
Case Study of CMMI implementation at Bank of Montreal (BMO) Financial Group Background Started in 1817, Bank of Montreal - BMO Financial Group (NYSE, TSX: BMO) is a highly diversified financial services
More informationSOFTWARE QUALITY IN 2002: A SURVEY OF THE STATE OF THE ART
Software Productivity Research an Artemis company SOFTWARE QUALITY IN 2002: A SURVEY OF THE STATE OF THE ART Capers Jones, Chief Scientist Emeritus Six Lincoln Knoll Lane Burlington, Massachusetts 01803
More informationTotal Quality. 1) Quality
Total Quality 1) Quality 1.1 Quality assurance (QA) refers to the engineering activities implemented in a quality system so that requirements for a product or service will be fulfilled. It is the systematic
More informationYour Software Quality is Our Business. INDEPENDENT VERIFICATION AND VALIDATION (IV&V) WHITE PAPER Prepared by Adnet, Inc.
INDEPENDENT VERIFICATION AND VALIDATION (IV&V) WHITE PAPER Prepared by Adnet, Inc. February 2013 1 Executive Summary Adnet is pleased to provide this white paper, describing our approach to performing
More informationHow To Improve Your Business Recipe Cards
white paper Measure. Manage. Improve: Unlocking the Business Value of Software Development Optimization EXECUTIVE SUMMARY In 2011 the Standish Group s CHAOS Manifesto showed that 37% of software projects
More informationCONTENTS. Preface. Acknowledgements. 1. Introduction and Overview 1 Introduction 1 Whatis the CMMI"? 2 What the CMMI* is Not 3 What are Standards?
Preface Acknowledgements xi xiii 1. Introduction and Overview 1 Introduction 1 Whatis the CMMI"? 2 What the CMMI* is Not 3 What are Standards? 3 2. Summaryof CMMI-SW 5 The CMM*-SW 5 CMMI--SW Continuous
More informationMaster Class Effective Governance of Demand. The highlights
Master Class Effective Governance of Demand The highlights Our portfolio @ www.cibit.nl cibitacademy - inspearit 2 Governance of Demand Our Experience Training programmes Belastingdienst, UWV BZK, EL&I
More informationTelelogic White Paper. Strategic QA. Steps to Effective Software Quality Assurance. Dominic Tavassoli, Telelogic 1.0. July 2007
Strategic QA Steps to Effective Software Quality Assurance Dominic Tavassoli, Telelogic 1.0 July 2007 Table of Contents Overview 1 The Quality Assurance Paradox 1 How Much Testing is Enough? 1 What Part
More informationCalculate ROI or Your Program is a Roll of the Dice
2007 International Software Measurement & Analysis Conference Calculate ROI or Your Program is a Roll of the Dice September 12, 2007 Stasia Iwanicki, PMP Sheila Dennis, CFPS David Consulting Group www.davidconsultinggroup.com
More informationOptimizing Organizational Measurement and Analysis ROI for Small Diverse Projects. Susanna Schwab July 2007
Optimizing Organizational Measurement and Analysis ROI for Small Diverse Projects Susanna Schwab July 2007 Introduction EITS Measurement Program Objective: Define and deploy an integrated cost effective
More informationSustainable Software Development in Agile and CMMI: Apply Lessons Learned today
Sustainable Software Development in Agile and CMMI: Apply Lessons Learned today 2009 What is the CMMI Level 5 Optimizing 4 Quantitatively Managed 3 Defined 2 Managed 1 Initial Focus Continuous Process
More informationQUALITY ASSURANCE IN EXTREME PROGRAMMING Plamen Balkanski
International Journal "Information Theories & Applications" Vol.10 113 QUALITY ASSURANCE IN EXTREME PROGRAMMING Plamen Balkanski Abstract: Our previous research about possible quality improvements in Extreme
More informationDRAFT TABLE OF CONTENTS 1. Software Quality Assurance By Dr. Claude Y Laporte and Dr. Alain April
DRAFT TABLE OF CONTENTS 1 Software Quality Assurance By Dr. Claude Y Laporte and Dr. Alain April Foreword This book introduces the basic concepts of software quality assurance. The book illustrates how
More information7-6-2012. Past one. Agenda. Test Maturity Model Integration. Software Testing chapter TI/KVIV. Part 1 TMMi history and model Two TMMi PA s
Test Maturity Model Integration Software Testing chapter TI/KVIV Agenda Part 1 TMMi history and model Two TMMi PA s Part 2 TMMi assessment approaches Data from 25 TMMi workshops Conclusions 2 Past one
More informationSoftware Process Improvement CMM
Software Process Improvement CMM Marcello Visconti Departamento de Informática Universidad Técnica Federico Santa María Valparaíso, Chile Software Engineering Institute Founded by the Department of Defense
More informationCENTRE (Common Enterprise Resource)
CENTRE (Common Enterprise Resource) Systems and Software Engineering Platform designed for CMMI compliance Capability Maturity Model Integration (CMMI) is a process improvement approach that provides organizations
More informationThe Convergence of IT Security and Compliance with a Software as a Service (SaaS) approach
The Convergence of IT Security and Compliance with a Software as a Service (SaaS) approach by Philippe Courtot, Chairman and CEO, Qualys Inc. Information Age Security Conference - London - September 25
More informationPractical Metrics and Models for Return on Investment by David F. Rico
Practical Metrics and Models for Return on Investment by David F. Rico Abstract Return on investment or ROI is a widely used approach for measuring the value of a new and improved process or product technology.
More informationSoftware Code Quality Checking (SCQC) No Clearance for This Secret: Information Assurance is MORE Than Security
Software Code Quality Checking (SCQC) No Clearance for This Secret: Information Assurance is MORE Than Security Nominee International Security Executives (ISE ) Information Security Project of the Year
More informationUsing Peer Review Data to Manage Software Defects By Steven H. Lett
Using Peer Review Data to Manage Software Defects By Steven H. Lett Abstract: Peer reviews, in particular software inspections, have become accepted within the software industry as a cost effective way
More informationMaking Sense of Process Improvement Programs and Appraisals
Making Sense of Process Improvement Programs and Appraisals Raghav S Nandyal Chief Executive Officer raghav_nandyal@sitaratech.com For Use and Distribution by the SEI in the proceedings of the 18 th SEPG
More informationSan Francisco Chapter. Cassius Downs Network Edge LLC
Cassius Downs Network Edge LLC ITIL History ITIL Books V3 Objectives Business Benefits of V3 V3 Changes Training & Certification V2 or V3? Summary 2 The 12 Rules 1. EXERCISE Rule #1: Exercise boosts brain
More informationSection 7 RFP reference: 7.2.7 Quality Assurance, Page 64
Section 1 Transmittal Letter Section 2 Introduction (Executive Summary) Section 3 Summary of the Bidder s Understanding of the Project Scope Section 4 Bidder s Products, Methodology, and Approach to the
More informationInternal Audit Testing and Sampling Techniques. Chartered Institute of Internal Auditors May 2014
Internal Audit Testing and Sampling Techniques Chartered Institute of Internal Auditors May 2014 Controls Testing Slide 1 Testing Priorities Risk B1 Risk A1 Risk B2 Risk A2 Risk C2 Risk C1 Controls testing
More informationSW Process Improvement and CMMI. Dr. Kanchit Malaivongs Authorized SCAMPI Lead Appraisor Authorized CMMI Instructor
SW Process Improvement and CMMI Dr. Kanchit Malaivongs Authorized SCAMPI Lead Appraisor Authorized CMMI Instructor Topics of Presentation Why improvement? What is CMMI? Process Areas and Practices in CMMI
More informationSoftware Quality Assurance: VI Standards
Software Quality Assurance: VI Standards Room E 3.165 Tel. 60-3321 Email: hg@upb.de Outline I Introduction II Software Life Cycle III Quality Control IV Infrastructure V Management VI Standards VII Conclusion
More informationIntegrating CMMI, TSP and Change Management Principles to Accelerate Process Improvement
R Integrating CMMI, TSP and Change Management Principles to Accelerate Process Improvement SM Julie Switzer, P-3 Process Improvement Lead, NAVAIR Orville Starnes, TSP Launch Coach, NAVAIR R CMM, CMMI and
More informationMULTIPLE VIEWS OF CMMI APPROACH: A CASE EXPERIENCE
MULTIPLE VIEWS OF CMMI APPROACH: A CASE EXPERIENCE Balasubramanian. S 1 and Manivannan.S 2 1 Quality Analyst, Cybernet software System, 19& 21, Sir Thyagaraya Road, T-Nagar Chennai- 600 017, India, E-mail:
More informationManaging Open Source Code Best Practices
Managing Open Source Code Best Practices September 24, 2008 Agenda Welcome and Introduction Eran Strod Open Source Best Practices Hal Hearst Questions & Answers Next Steps About Black Duck Software Accelerate
More informationContinuous Improvement, make it visible!
Continuous Improvement, make it visible! Ben Linders Operational Development & Quality Ericsson R&D, The Netherlands ben.linders@ericsson.com, +31 161 24 9885 International Conference on Software Process
More informationCertified Software Quality Assurance Professional VS-1085
Certified Software Quality Assurance Professional VS-1085 Certified Software Quality Assurance Professional Certified Software Quality Assurance Professional Certification Code VS-1085 Vskills certification
More informationHow CMMI contributes to Software Testing
How CMMI contributes to Software Testing Dr. Uwe Hehn method park Software AG Uwe.Hehn@methodpark.de Contents 1. Motivation for S/W Quality Models 2. Why Testers should have some knowledge of Quality Models
More informationUNIT-II Part-A Questions
UNIT-I 1. What is quality? 2. Define software quality? 3. What are the views of quality? 4. Give the definitions of quality? 5. What is quality as per ISO? 6. What are the reasons for software becomes
More informationPSM. Using CMMI To Improve Contract Management Within DCMA. Guy Mercurio, DCMA Boston, MA
Using CMMI To Improve Contract Management Within DCMA Presented By: Guy Mercurio, DCMA Boston, MA Practical Software and Systems Measurement 2003 Users Group Conference Keystone, Co July 18, 2003 CMMI
More informationOverview Presented by: Boyd L. Summers
Overview Presented by: Boyd L. Summers Systems & Software Technology Conference SSTC May 19 th, 2011 1 Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection
More informationMaking Process Improvement Work
Making Process Improvement Work A Concise Action Guide for Software Managers and Practitioners Neil Potter Mary Sakry The Process Group help@processgroup.com www.processgroup.com Version 2.3 1 Session
More informationCapability Maturity Model Integration (CMMI SM ) Fundamentals
Capability Maturity Model Integration (CMMI SM ) Fundamentals Capability Maturity Model Integration and CMMI are are service marks of Carnegie Mellon University 2008, GRafP Technologies inc. 1 What is
More informationTEACHING QUALITY ASSURANCE AND PROJECT MANGEMENT TO UNDERGRDUATE COMPUTING STUDENTS IN PAKISTAN
TEACHING QUALITY ASSURANCE AND PROJECT MANGEMENT TO UNDERGRDUATE COMPUTING STUDENTS IN PAKISTAN ABSTRACT Zaigham Mahmood University of Derby, UK School of Computing, University of Derby, Derby, DE22 1GB,
More informationThe Compelling Case For CMMI-SVC: CMMI-SVC, ITIL & ISO20000 demystified
The Compelling Case For CMMI-SVC: CMMI-SVC, ITIL & ISO20000 demystified T: 01748 821824 E: marketing@lamri.com Agenda What is CMMI-SVC? How Does CMMI-SVC Relate to Existing Models? CMMI-SVC and ISO 20000
More informationImplementing Measurement and Risk Management in CMMI
Implementing Measurement and Risk Management in CMMI Fifth Annual PSM Users Group Conference Paul Janusz Mia Hernandez 25 July 200 PSM - May 0 What are TACOM ARDEC Improvement Efforts? US Army TACOM-ARDEC
More informationCMMI Roadmaps. Jan Jaap Cannegieter André Heijstek Ben Linders Rini van Solingen. November 2008 TECHNICAL NOTE CMU/SEI-2008-TN-010
CMMI Roadmaps Jan Jaap Cannegieter André Heijstek Ben Linders Rini van Solingen November 2008 TECHNICAL NOTE CMU/SEI-2008-TN-010 Software Engineering Process Management Unlimited distribution subject to
More informationSoftware and Systems Engineering. Software and Systems Engineering Process Improvement at Oerlikon Aerospace
SYMPOSIUM at Claude Y. Laporte OA - Process Engineering Nicola R. Papiccio OA - Software Engineering AGENDA Introduction Software Engineering Process s Engineering Process Management of of Change Lessons
More informationSoftware Development s Low Hanging Fruit. www.construx.com
Software Development s Low Hanging Fruit www.construx.com Copyright Notice These class materials are 2007-2008 Construx Software Builders, Inc. All Rights Reserved. No part of the contents of this seminar
More informationA Framework for Project Metrics
A Framework for Project Metrics Deciding what to measure and how to measure it August 13, 2007 Dr. Gary J. Evans, PMP CVR/IT Consulting LLC www.cvr-it.com Welcome! Focus of this workshop: Project Metrics
More informationFive Tips to Success with Your Tech Team
Five Tips to Success with Your Tech Team Lessons learned from a new executive study, Socially Driven Collaboration Safe Harbor Statement The following is intended to outline our general product direction.
More informationCertified Software Quality Engineer (CSQE) Body of Knowledge
Certified Software Quality Engineer (CSQE) Body of Knowledge The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which the questions
More informationQUALITY CONSULTING SERVICES RAISE
QUALITY CONSULTING SERVICES RAISE RAISE with the experts With increasing competition companies are under pressure to cut costs, and many organizations are leveraging technology to address the problem.
More informationAn Introduction to. Metrics. used during. Software Development
An Introduction to Metrics used during Software Development Life Cycle www.softwaretestinggenius.com Page 1 of 10 Define the Metric Objectives You can t control what you can t measure. This is a quote
More informationHow To Manage Data In Real Time
Microsoft IT Data Management Maturity Data to match the business velocity and accelerate the organization s evolution towards Real-Time Enterprise! Luisa Recalcati Enterprise Architect 9/4/2013 Agenda
More informationIntroduction to the ITS Project Management Methodology
Introduction to the ITS Project Management Methodology In September 1999 the Joint Legislative Committee on Performance Evaluation and Expenditure Review (PEER) produced a report entitled Major Computer
More informationProject Quality Planning
The PROJECT PERFECT White Paper Collection Project Quality Planning Neville Turbit Overview Every project should have a quality plan. In reality, very few do. It is something that has puzzled me for some
More informationApplication Outsourcing: The management challenge
White Paper Application Outsourcing: The management challenge Embedding software quality management for mutual benefit Many large organizations that rely on mainframe applications outsource the management
More informationUsing Quality Assurance Standards. Don t assume quality, ensure quality
Using Quality Assurance Standards Don t assume quality, ensure quality Learning Objectives At the end of this module, you will be able to: Identify the difference between Quality Assurance (QA) and Quality
More informationTMMi Case Study. Methodology. Scope. Use TMMi to do a gap analysis for an independent
TMMi Case Study TMMi Case Study Presentation Use TMMi to do a gap analysis for an independent testing organisation Involves 2 assessors for 5 days Objectives Determine how well the organisation is meeting
More informationMEASURES FOR EXCELLENCE. Software Process Improvement: Management. Commitment, Measures. And Motivation
MEASURES FOR EXCELLENCE Software Process Improvement: Management Commitment, Measures And Motivation J.W.E. Greene QUANTITATIVE SOFTWARE MANAGEMENT LTD 7 rue Fenoux 93 Blythe Road, Paris 75015 London W14
More informationHead in the Cloud? What you Need to Know to Avoid getting caught in the Storm
Head in the Cloud? What you Need to Know to Avoid getting caught in the Storm David Cannon Author: ITIL Service Strategy 2011 Edition 1 Agenda Let s agree what definition we ll use How do we manage IT?
More informationBenchmark Against Best Practice Service Delivery Metrics
Benchmark Against Best Practice Service Delivery Metrics Featuring: Julie Giera, Forrester Pierre Champigneulle, BearingPoint Host: Jason Schroedl, newscale Internal Service Delivery The average company
More informationSoftware Process Improvement. Overview
Software Process Improvement Overview Marcello Visconti Departamento de Informática Universidad Técnica Federico Santa María Valparaíso, Chile Motivation Immaturity of software engineering - state of the
More informationIntegrating CMMI & ITIL: An Outsourcing Success Story. Joanne Kopcho Capgemini, Outsourcing Services
Integrating CMMI & ITIL: An Outsourcing Success Story Joanne Kopcho Capgemini, Outsourcing Services Overview This presentation describes our success story implementing both CMMI and ITIL at an IT outsourcing
More informationCMMI: Specific Goals and Practices
Software Engineering for Outsourced & Offshore Development CMMI: Specific Goals and Practices PeterKolb Software Engineering CMMI Process Areas for R&D Projects Slide 2 Content Management in Projects Project
More informationLatent Defect Estimation Maturing Beyond Defect Removal using Capture-Recapture Method
Latent Defect Estimation Maturing Beyond Defect Removal using Capture-Recapture Method Software Assurance Workshop Security-Enhanced Quality Assurance, Testing and Project Management September 9th, 2008
More informationIndustry Metrics for Outsourcing and Vendor Management
Industry Metrics for Outsourcing and Vendor Management Scott Goldfarb Q/P Management Group, Inc. 10 Bow Street Stoneham, Massachusetts 02180 sgoldfarb@qpmg.com Tel: (781) 438-2692 FAX (781) 438-5549 www.qpmg.com
More informationDeveloping a Practical Document Management Strategy
Developing a Practical Document Management Strategy Presented by: Sean O Donovan VP, Marketing David Geddes Manager, Sales Support Agenda 1. Defining Document Management (DM ) 2. Why do I Need a Strategy?
More information20 Points for Quality and Process Improvement
20 Points for Quality and Process Improvement SEPG 2007 Conference March 2007 Austin, Texas Tim Kasse Kasse Initiatives LLC +1 972-987 - 7706 USA +49 (0) 7721-407 - 851 Europe +65 6430 6769 Singapore Welcome
More informationOverview of STS Consulting s IV&V Methodology
Overview of STS Consulting s IV&V Methodology STS uses a 5 Step Methodology for IV&V. Our risk-based methodology conforms to Best Practices, relevant international standards, and regulations/guidelines
More informationForedragfor Den Norske Dataforening, den 08.10.2003
Foredragfor Den Norske Dataforening, den 08.10.2003 CMM, CMMI and ISO 15504 (SPICE) Bruk av modenhetsmodeller under programmvareutvikling, er det nøkkelen til suskess? Malte Foegen, Jürgen Richter IT Maturity
More informationThe Design and Improvement of a Software Project Management System Based on CMMI
Intelligent Information Management, 2012, 4, 330-337 http://dx.doi.org/10.4236/iim.2012.46037 Published Online November 2012 (http://www.scirp.org/journal/iim) The Design and Improvement of a Software
More informationOptimization of Software Quality using Management and Technical Review Techniques
Optimization of Software Quality using Management and Technical Review Techniques Inibehe Emmanuel Akpannah Post Graduate Student (MSc. Information Technology), SRM University, Chennai, India Abstract
More informationEvaluating the Cost of Software Quality
Evaluating the Cost of Software Quality The time has come to financially justify investments in software quality improvements, just like we justify other software projects. Sandra A. Slaughter, Donald
More informationSOFTWARE PROCESS IMPROVEMENT AT SYSGENIC
STUDIA UNIV. BABEŞ BOLYAI, INFORMATICA, Volume LIII, Number 1, 2008 SOFTWARE PROCESS IMPROVEMENT AT SYSGENIC DUMITRU RĂDOIU AND MILITON FRENŢIU Abstract. The Capability Maturity Model (CMM) was defined
More informationUL Qualified Firestop Contractor Program Management System Elements. March 13, 2013
UL Qualified Firestop Contractor Program Management System Elements March 13, 2013 UL and the UL logo are trademarks of UL LLC 2013 Benefits to becoming a Qualified Firestop Contractor Independent, 3 rd
More informationCustom Development Management and Resource Planning. Eric Halbur, Application Development Manager
Custom Development Management and Resource Planning Eric Halbur, Application Development Manager Getting to the Next Level Managing custom development in SAP can be a daunting task over the long haul.
More informationSEI Level 2, 3, 4, & 5 1 Work Breakdown Structure (WBS)
SEI Level 2, 3, 4, & 5 1 Work Breakdown Structure (WBS) 1.0 SEI Product 1.1 SEI Level 2 Product 1.1.1 SEI Level 2 Process 1.1.1.1 Requirements Management Process 1.1.1.2 Software Project Planning Process
More informationIn some cases the exclusion may not be justified depending on who is the customer, and what is the product.
Document: ISO 9000 Introduction and Support Package module: Guidance on ISO 9001:2008 Sub-clause 1.2 'Application' 1. Introduction ISO 9001:2008 has been developed in order to introduce clarifications
More informationOutsourcing A Fact Based Decision?
Outsourcing A Fact Based Decision? Pierre Almén & Frank Mazzucco pierre.almen@compassmc.com & frank.mazzucco@compassamerica.com www.compassmc.com ISMA Conference, September 2006, San Diego Agenda Who are
More informationCapability Maturity Model Integration (CMMI ) Overview
Pittsburgh, PA 15213-3890 Capability Maturity Model Integration ( ) Overview SM CMM Integration, SCAMPI, SCAMPI Lead Appraiser, and SEI are service marks of Carnegie Mellon University., Capability Maturity
More informationSOFTWARE QUALITY IN 2012: A SURVEY OF THE STATE OF THE ART
Namcook Analytics LLC SOFTWARE QUALITY IN 2012: A SURVEY OF THE STATE OF THE ART Capers Jones, CTO Web: www.namcook.com Email: Capers.Jones3@GMAILcom May 1, 2012 SOURCES OF QUALITY DATA Data collected
More informationIntroduction to Software Engineering. 8. Software Quality
Introduction to Software Engineering 8. Software Quality Roadmap > What is quality? > Quality Attributes > Quality Assurance: Planning and Reviewing > Quality System and Standards 2 Sources > Software
More informationProcess Improvement -CMMI. Xin Feng
Process Improvement -CMMI Xin Feng Objectives History CMMI Why CMMI CMMI representations 4/11/2011 Software Engineering 2 Process Improvement Achieve both qualityand productivity ( 生 产 力 ) It is not necessary
More informationBenchmarking Software Quality With Applied Cost of Quality
Benchmarking Software Quality With Applied Cost of Quality Cost of Quality has remained theoretical in many treatments despite its powerful relevance in software quality. A survey-based approach makes
More information