Breakfast 7:30-8:30 am Lunch 12:30-1:30 pm. Orders Interface Hands on Training with the Implementation Analyst Team (2 hour class with extended Q&A)

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1 TRAINING CLASSES: NEW THIS YEAR, the McKesson Physician Practice Solutions (PPS) Academy is coordinating the training classes. The training classes have been structured as either a half-day or full-day training session with fewer two-hour training classes as offered in the past. Select training sessions are certification classes; testing the attendees on the material provided during the course. In response to past meeting attendee feedback, we are offering detailed training classes where attendees will walk away with more in-depth knowledge on the topic they attended as well as how to apply the information they just learned to their practice. Please see the below class listing and pages 8-10 for details on the classes offered as well as pricing. Please note, there are additional fees to attend these training classes surrounding the MIX conference, however we are also providing early bird discount fees on the training classes for users that register by September 21. UPDATED!! Training Class instructors added to the class descriptions on pages Classes are limited in size and seats are filled on a first come, first serve basis. Register early to ensure a seat! Full-day certification training class $350 early bird $370 regular Half-day training class $205 early bird $225 regular 2-hour training class $95 early bird $115 regular FRIDAY, NOVEMBER 9 Breakfast 7:30-8:30 am Lunch 12:30-1:30 pm 8:15-10:15 am 10:30 am-12:20 pm EMR Administration Security and Audit Reports 8:30 am-12:30 pm 1:30-4:30 pm PPS Infrastructure 8:30 am-5:30 pm UPDATED!! McKesson Practice Choice 2.0 Release - SALES Training Certification Class - $0 Orders Interface Hands on Training with the Implementation Analyst Team (2 hour class with extended Q&A) UPDATED!! McKesson Practice Choice 2.0 Release - IMPLEMENTATION Training Certification Class - $0 SATURDAY, NOVEMBER 10 Breakfast 7-8:15 am Lunch 12:30-1:30 pm 8:15-10:15 am 10:30 am-12:30 pm 1:30-3:30 pm 3:45-5:45 pm Health Maintenance Templates 101 Order Entry Tips and Tricks Taming Dragon - Making it Work for You PPS Infrastructure (half day): 8:30 am-12:30 pm EMR Administration Security and Audit Reports ADDED!! Practice Partner Medical Billing (3 hour class with extended Q&A) Meaningful Use Beyond the Basics (half day): 8:30 am-12:30 pm EHR 101 Templates 101 Meaningful Use Beyond the Basics (repeat from am session) (half day): 1:30-5:30 pm Super User Advanced Order Entry (full day) - Certification Class: 8:30 am-5:30 pm Super User Advanced Templates (full day) - Certification Class: 8:30 am-5:30 pm SUNDAY, NOVEMBER 11 Breakfast 7-8:15 am Lunch 12:30-1:30 pm 8:15-10:15 am 10:30 am-12:30 pm 1:30-3:30 pm 3:45-5:45 pm Making it Your Own: Using Custom Vitals, Clinical Elements, lists, etc. Taming Dragon Making it work for you Health Maintenance Templates 101 Order Entry Tips and Tricks EHR 101 EMR Administration Security and Audit Reports PPS Infrastructure (half day): 8:30 am-12:30 pm Super User Advanced Templates (full day) - Certification Class: 8:30 am-5:30 pm MIX.2012 VAR Registration Booklet Page 5

2 TRAINING CERTIFICATION CLASS DESCRIPTIONS: Classes are listed in alphabetical order. Every class is led by a McKesson representative. Classes are limited in size and filled on a first-come, first-served basis. Register early to ensure space in the class. EHR 101 Saturday, November 10 from 1:30-3:30 pm Sunday, November 11 from 10:30 am-12:30 pm Cost: $95 early bird (register by 9/21/12), $115 regular Instructor: Judy Brinkley Attendees will learn about tools and techniques to enhance EHR workflow and efficiency--from patient check-in through check-out. See how to use Quick Text, dot and letter codes, and other tools to optimize the use of the following EHR features: Provider dashboard/chart Summary Vital signs Medications/Allergies Health maintenance Progress notes Lab review Flow charts Messaging Auto saved versus unsaved progress note process You should take this class if you are a NEW EHR user (less than one year experience) or you want to review the topics above. EMR Administration Friday, November 9 from 8:15-10:15 am Saturday, November 10 from 1:30-3:30 pm Sunday, November 11 from 1:30-3:30 pm Cost: $95 early bird (register by 9/21/12), $115 regular Instructor: Dave Abela This class discusses aspects of maintaining the McKesson EMRs (Practice Partner, Lytec MD and Medisoft Clinical), including housekeeping tasks for your system as well as recommended maintenance such as purging/archiving. Health Maintenance Saturday, November 10 from 8:15-10:15 am Sunday, November 11 from 1:30-3:30 pm Cost: $95 early bird (register by 9/21/12), $115 regular Instructor: Debra Baker This class will focus on the basics of Health Maintenance in Patient Records. We will discuss the components, basic use, best practices and tips. Making it Your Own: Using Custom Vitals, Clinical Elements, lists, etc. Sunday, November 11 from 8:15-10:15 am Cost: $95 early bird (register by 9/21/12), $115 regular Instructor: Gail Burton Many times users create elements; i.e., vitals, clinical elements, etc. for one-time use!! The reality is that many of these features (and more) can be built and used elsewhere. For example in progress notes, message and letter templates, and, the all important, reporting, graphing and trending of data. DAY LONG CERTIFICATION CLASS McKesson Practice Choice Release 2.0 Training Certification Friday, November 9 from 8:30 am-5:30 pm 2 tracks offered - see below. Cost: $0 It s that time of year when we look ahead to our biggest update yet to McKesson Practice Choice and plans for re-certification of our VAR community. Due to the timing of the 2.0 Release and our MIX conference in Dallas, our first chance to re-certify at no cost to the VAR is Friday, Nov 9 at the conference. We will host two tracks, one for Sales and one for Technical. Sign up for the Sales track to learn about: New packaging options with Choice: Wholesale Model, Pricing updates, & EMR Only Packaging Highlight of what is new since G.A. and how to include that in demo s. A Roundtable discussion of what customers are saying about Choice and a chance for you to ask questions of VAR s who have completed implementation. Sign up for the Implementation track to learn about: All of the above, plus a walkthrough of the implementation process from the PPS Implementation team and hear their lessons learned. A reminder that all VAR s must have one person from sales and technical certified each year to maintain eligibility for Sales. This will be the first recertification of 2013, with an additional recertification offered for release 2.6 or above later. The new twice yearly recertification process will ensure excellent quality of the implementation process for all our customers. Meaningful Use Beyond the Basics Saturday, November 10 from 8:30 am-12:30 pm Saturday, November 10 from 1:30-5:30 pm Cost: $205 early bird (register by 9/21/12), $225 regular Instructor: Philip Wilson This course will go beyond the basics of Meaningful Use to help knowledgeable users overcome their Meaningful Use hurdles. If you are close to attesting for Meaningful Use but are struggling with some of your performance metrics or meeting Clinical Quality Measures, this is your class. Topics include: Clinical Encounters: Creation and troubleshooting. EHR Performance Metrics troubleshooting tips/tricks. Clinical Quality Measures configuration, troubleshooting, and tips/tricks. classes continued on following page. MIX.2012 VAR Registration Booklet Page 8

3 Order Entry Tips and Tricks Saturday, November 10 from 1:30-3:30 pm Sunday, November 11 from 8:15-10:15 am Cost: $95 early bird (register by 9/21/12), $115 regular Instructor: Errol Jackson This class will cover set-up and use of Order Entry, including the following: Extended orders (referrals and workflow) Operator and Patient Instructions links Order reports order forms Order processing using best practices Orders Special Features Creating Order Sets Order names Order categories Order facilities Order types Extended orders Order trees Creating and processing orders Overdue order report Using the standard order form Order Entry use with Meaningful Use You should take this class if you are a NEW or EXISTING Order Entry user and looking to cover the above topics. Orders Interface Hands on Training with the Implementation Analyst Team Friday, November 9 from 1:30-4:30 pm Cost: $95 early bird (register by 9/21/12), $115 regular Instructor: David Ruther High level overview of the process and flow In depth review of Order Entry and it s fields Implementation and Maintenance of a PPConnect Interface (Labcorp + others) Order Names and their importance Order Trees and their relation to the interface Extended Orders/Process Info/AOE s Completing Orders successfully How the interface interacts with the Order Entry Module Managing your Orders (Provider/Nurse dashboards) Format File Manipulation (Order_Reformat_Fmt.xsl) Requisition Forms (Printed forms) Orderdefsetup Utility (VARs only) Training tips Hands on experience with data Extended Question and Answer session MRZL and Triggers (Orders, Demographics, Billing, Progress Notes) Extended Q&A at the end of the class. PPS Infrastructure Friday, November 9 from 8:30 am-12:30 pm Saturday, November 10 from 8:30 am-12:30 pm Sunday, November 11 from 8:30 am-12:30 pm Cost: $205 early bird (register by 9/21/12), $225 regular Instructor: Michael Schefcik This class will cover the various aspects of the infrastructure required for the client/server EMR products from McKesson PPS. This includes server configuration, thin clients, backups, virtual machines, test systems and other related topics. ADDED! Practice Partner Medical Billing Saturday, November 10 from 8:15 am-12:15 pm 3 hour class with extended Q&A Cost: $205 Instructor: Judy Brinkley This four hour workshop around Practice Partner Med Billing will emphasize the stuff that people have asked for the most ways to overcome common workflow challenges, and reports. It will consist of 3 hours worth of content review and suggestions and tips from an experienced field Implementation Consultant. The last hour is an open discussion with class participants, so bring your questions. Security and Audit Reports Friday, November 9 from 10:30 am-12:30 pm Saturday, November 10 from 3:45-5:45 pm Sunday, November 11 from 3:45-5:45 pm Cost: $95 early bird (register by 9/21/12), $115 regular Instructor: Glee Nordquist This class covers the security and auditing functionality of the Practice Partner Patient Records, Practice Partner Medical Billing, Lytec MD, and Medisoft Clinical products including PRUtils settings, deletion and alteration change tracking, and various audit reports for all modules as well as the necessary system configuration to produce auditing information which may be useful to your practice. classes continued on following page. See product keys to direct you in your class selection: PRACTICE PLUS PRACTICE CARE MIX.2012 VAR Registration Booklet Page 9

4 TRAINING CERTIFICATION CLASS DESCRIPTIONS: DAY LONG CERTIFICATION CLASS Super User Advanced Order Entry Saturday, November 10 from 8:30 am-5:30 pm Cost: $350 early bird (register by 9/21/12), $370 regular Instructor: Rex Lloyd This course is an extensive look at Order Entry including configuration and workflow. It is ideal for students who are new to Order Entry or want to get the most out of the order entry tracking system. The topics we will cover include: How the multiple components interrelate Recommended sequence of setup Tracking referrals in Order Entry Tracking payer approvals in Order Entry Order Forms Order Rules DAY LONG CERTIFICATION CLASS Super User Advanced Templates Saturday, November 10 from 8:30 am-5:30 pm Sunday, November 11 from 8:30 am-5:30 pm Cost: $350 early bird (register by 9/21/12), $370 regular Instructors: split between sessions - Rani Aravamudhan, Debra Baker, Gail Burton, Rebecca Paul Are your Note Templates working against you instead of working for you? This course builds upon the basic concepts of note template creation and includes tips, tricks and best practices to building smart note templates the smart way. Students will be guided through advanced note template creation concepts using multiple scenarios, using pre-configured classroom computers. The topics we will cover include: Optimizing Quick Text for Clinical Elements Dot Codes and Meaningful Use Building templates for multiple providers Conditional logic statement building Optimizing Orders for Labs and Lab Templates. Target audience: Student who already understand the basics of template building. If you are not yet comfortable creating basic note templates and Quick Text, we recommend attending a basic course before attending this course. Taming Dragon Making it work for you Saturday, November 10 from 3:45-5:45 pm Sunday, November 11 from 10:30 am-12:30 pm Cost: $ $95 early bird (register by 9/21/12), $115 regular Instructor: Rebecca Paul This class will discuss taking Dragon speech recognition software beyond basic narrative text to create useful, meaningful data. Users will learn how to Tame Dragon so it works for them instead of the other way around. Session topics will include: Personalizing your Profile Voice-Driven Dictation Macro Commands & Dot Codes How Hard-wired, terminal server, & wireless connections differ Real-World Demonstration Templates 101 Saturday, November 10 from 1o:30 am-12:30 pm Saturday, November 10 from 3:45-5:45 pm Sunday, November 11 from 3:45-5:45 pm Cost: $95 early bird (register by 9/21/12), $115 regular Instructor: Susan Sambets This class will cover BASIC (less than one year experience) template topics, such as how to modify existing templates and how to begin a new template, including: Modifying and using Existing progress note templates History templates Simple letter templates Message templates Utilizing Letter codes Quick Text Dot Codes You should take this class if you are a NEW EHR user (less than one year experience) or you want to review the topics above. MIX.2012 VAR Registration Booklet Page 10

5 VAR MIX BREAKOUT SESSION SCHEDULE: There is no additional cost for the breakout sessions; these sessions are included in your MIX registration fee. See class descriptions starting on page 15. Agenda topics are subject to change. Tuesday, November 6 General Session held from 9-11:30 am with the below breakout session schedule to follow after lunch. 1-2:10 pm 2:25-3:35 pm 3:50-5 pm Track: McKesson Practice Choice Best Practice and Workflows McKesson Practice Choice Roadmap McKesson Practice Choice Demos McKesson Practice Choice: for Specialty Cheaper than Free Helmut Domagalski Michael Midgette and Emily Cataldo Tony Peterson Track: Clinical Quality Meaningful Use Stage 2: Part 1 Solving Documentation Pain Points McKesson Practice Care: Roundtable All Service Offering Philip Wilson Paul Lewis Tim Caver Track: Advanced Applications McKesson EHR Advanced Database Repair Utilities Database Analysis Tools Tips and Tricks Rex Lloyd Glee Nordquist Glee Nordquist Track: Interoperability Immunization Installation Collaboration Compass and RSAT Mirth: Communicating Between (Support and Audit Tools) Databases Greg Julian and Alex Cameron Noah Peczeli Alex Cameron and Mark Mancini Track: EHR Best Practices EHR Installation Best Practices EHR Template Building Tips and Tricks Practice Partner EDI Joel Bonser and Bill Stanford Loree Olsen Noah Peczeli Track: Practice Management Best Practices BillFlash in Medisoft v18 and Lytec 2013 Best Practices for Medisoft Workflows Revenue Manager: How to Train Clients Including Collections and Reports Lisa Hite Lynette Torres and Jim Hildt Mark Gerlitz Track: Sales 3 Screen Demo Built to Last: Building Revenue that Lasts Qualifying Leads and Prepping for the Right Demos Bill Sillar Mike Penna Justin Tichy and Bill Stanford MIX.2012 VAR Registration Booklet Page 11

6 VAR MIX BREAKOUT SESSION SCHEDULE: Wednesday, November 7 General Session with leadership panel held from 9-10:35 am with the below breakout session schedule to follow after. Lunch to be held from 12-1:30 pm. 10:50 am-12 pm 1:30-2:40 pm 2:55-4:05 4:20-5:30 pm Track: McKesson Practice Choice Best Practice and Workflows McKesson Practice Choice Templates McKesson Practice Choice Medical Billing Successes with McKesson Practice Choice New Packaging for McKesson Practice Choice Harry Callier Michelle Sporleder Chris Wetzel Helmut Domagalski Track: Clinical Quality PCMH Service of McKesson Practice Care: What Is It and How to Sell It McKesson Practice Care: All Service Offering Stair Step Training Model Tim Caver Tim Caver Amit Lal and Kannan Ramachandran Track: Advanced Applications Database Repair Utilities Smart Phone Dictation Optimizing Quick Text and Templates Glee Nordquist Bill Sillar and Kris Shay Donald Stewart, MD Don Jung Track: Interoperability Health Information Exchanges (HIEs) Device Integration Collaboration Compass and RSAT (Support and Audit Tools) Competitive EMR Market Update how have your competitors changed (and they have) in the past 12 months Bart Segal Dragon Usage in the classic EHRs and how it works with McKesson Practice Choice Public Registries Alex Cameron Alex Cameron Noah Peczeli Alex Cameron Track: Best Practices Practice Partner Vision 2013 Practice Partner Medical After the Rollout Billing Utilities Jim Reynolds Glee Nordquist Donald Stewart, MD Medisoft and Lytec EDI New BillFlash Features: How to Make the Sale Revenue Manager Configuration for Direct Modules Jeff Kassmir Mike Smith Lewis Myers and Carrie Myers Tim Head Track: Sales Marketing Ideas Positioning Medisoft Clinical and Lytec MD for Podiatry and Chiropractics Positioning Practice Partner for Orthopaedics and Surgery Medisoft: Advanced File Repair Zetafax Integrated Faxing with McKesson EHR Molly Miles and Katee Woffinden Chris Wetzel and Chad Kossel Bill Sillar Mitch Brown and Aaron Walters Track: New SAP Ecommerce SAP Ecommerce Demonstration and Q&A Staffed for walk-in SAP questions or needs SAP Ecommerce Demonstration and Q&A (repeat from earlier in day) Staffed for walk-in SAP questions or needs McKesson representatives McKesson representatives McKesson representatives McKesson representatives MIX.2012 VAR Registration Booklet Page 12

7 VAR AND USER MIX BREAKOUT SESSION SCHEDULE: NEW THIS YEAR! We have one day of overlap between the VAR and User portions of MIX On Thursday, November 8, there will be a combined general session in the morning with breakout sessions targeting both the VAR and user needs. Thursday, November 8 General Session held from 9am-12 pm with the below breakout session schedule to follow after lunch. Large Practice Luncheon to be held from 12-2:40 for our large practice customers. 1:30-2:40 pm 2:55-4:05 pm 4:20-5:30 pm Track: Advanced Applications Optimizing All Things Lab Conditional Logic in Templates Advanced Lab Interfaces Rani Aravamudhan Silvana Henley David Ruther Conditional Logic Order Entry Workflows that Using Order Entry for Patient Referrals Really Work! and Reminder Letters Robert Zaid, DO Kristen Dutter Caz Zuniga Track: Clinical Quality Clinical Quality Measures Meaningful Use Stage 2: Part 1 Solving Documentation Pain Points Roundtable Philip Wilson Philip Wilson Paul Lewis Track: EHR Best Practices McKesson Practice Choice Templates Health Maintenance Auto Hot Key Harry Callier Rex Lloyd Donald Stewart, MD After the Rollout How to Market Your Practice Templates and Quick Text Tips and Tricks Donald Stewart, MD Janet Mullins, MD and Jaron Fishbeck, MD Janet Mullins, MD and Jaron Fishbeck, MD Track: Practice Management Best Practices Networking and Troubleshooting Medisoft Medical Billing Best Practices Common Support Issues Common Issues Tim Head and Michael Salib Aimee Heckman Dave Abela Collaboration Compass and RSAT Orders Interface Medical Billing Reports (Support and Audit Tools) Noah Peczeli David Ruther Judy Brinkley Track: Interoperability Using Dictation in a Meaningful Way: McKesson Practice Care: PCMH Smart Phone Dictation Dictation Methods for Meaningful Use Brian Mizell Tim Caver and Bruce Bagley Bill Sillar Third Party Applications to Enhance Third Party Applications to Enhance HIE Connectivity for Meaningful Use EHR: Part 1 EHR: Part 2 Clyde Bennett Clyde Bennett Bill Beighe and Alex Cameron Track: VAR ONLY: Sales Inside the PPS Communication Matrix Positioning McKesson Practice Choice for Specialty Practices The Great and Powerful VAR Central! (pay no attention to the people behind the platform) Nikii Bond and Brian McSperrin Michael Midgette and Emily Cataldo Nikii Bond and Brian McSperrin MIX.2012 VAR Registration Booklet Page 13

8 USER MIX BREAKOUT SESSION SCHEDULE: The following breakout session schedule is for registrants of the User MIX. Class descriptions begin on the following page. Friday, November 9 Lunch is from 12-1:30 pm. UPDATED!! A PPRNet Luncheon will be held from 12-1:30 pm for current PPRNet members and people interested in the PPRNet program. 9:25-10:35 am 10:50 am-12 pm 1:30-2:40 pm 2:55-4:05 pm 4:20-5:30 pm Track: Advanced Applications Running SQL Reports Practice Partner Vision 2013 Surescripts Troubleshooting EHR Tribal Knowledge Amit Lal Jim Reynolds Calvin Chaney Donald Stewart, MD and Glee Nordquist Track: Clinical Quality Practice Partner Research Network (PPRNet) Andrea Wessell and Vanessa Congdon Patient Info Update Sheet Jan Bradd, RN, BSN Track: Best Practices Track: Interoperability Ingredients for Practice Partner s Success Gail McHugh and Jennie VonBriesen Users EHR Performance Metrics Meaningful Use Stage 2: Part 1 Clinical Quality Measures Instant Medical History Donald Stewart, MD Help Us, Help You! Getting the most from your communication and learning tools from PPS Philip Wilson Philip Wilson Philip Wilson Nikii Bond and Brian McSperrin Patient Centered Medical Home Janet Mullins, MD and Susan Andrews, MD BillFlash Updates in Medisoft v18 and Lytec 2013 Improving Quality with Patient Registries Setting Up Patient Registries to Work for your Practice Randy Rickard, MD Caz Zuniga Camie Wiles Practice Partner Medical Billing Tips and Tricks Physician Office Workflow Lisa Hite Judy Brinkley Janet Mullins, MD and Jaron Fishbeck, MD Public Registries Patient Portal: Connecting to the Practice FASText Program, Interoperability with Practice Partner and Zetafax Meaningful Use from a Customer Perspective Are you Getting the Most Out of eprescribing Kristen Dutter Conditional Logic and Registries Alex Cameron Alex Cameron Bernard Pegis, MD Robert Zaid, DO and MaryBeth Marie Shively MIX.2012 VAR Registration Booklet Page 14

9 VAR MIX BREAKOUT SESSION DESCRIPTIONS: Breakout Sessions are listed by date and time. Classes are led by McKesson staff, Value Added Resellers and users. Tuesday, November 6: 1 2:10 pm McKesson Practice Choice Roadmap Learn about new McKesson Practice Choice feature releases and the upcoming plans for the SaaS based product. Any descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at McKesson s discretion and are subject to change and applicable regulatory approvals. Meaningful Use Stage 2: Part 1 This course (Part 1 and 2) will cover all aspects of the Meaningful Use Stage 2 final rule, including overviews of all Core and Menu Objectives, Clinical Quality Measures and the timeline for Stage 2. The topics to be covered will be: Stage 2 timeline Core Objectives Menu Objectives Clinical Quality Measures The Target audience: anyone who intends to meet Meaningful Use Stage 2. If you are not yet familiar with Meaningful Use, it s recommended that you familiarize yourself with Stage 1 before taking this course. McKesson EHR Advanced Tips and Tricks This session is designed for seasoned Practice Partner, Medisoft Clinical and Lytec MD users who would like to hear from experienced trainers on hotkey and shortcuts galore! Attend this session to learn tricks to quickly navigate through charts and notes. Immunization Installation This course will cover the Installation of the Immunization Module for Clinical. Course includes training on how to manipulate the format file which controls the layout of the outbound HL7 messages of vaccinations performed. BillFlash in Medisoft v18 and Lytec 2013 Attend this session to hear about the BillFlash enhancements included in the upcoming Medisoft v18 and Lytec Any descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at McKesson s discretion and are subject to change and applicable regulatory approvals. 3 Screen Demo The 3 screen demo for Practice Partner is the solid foundation for any Medisoft Clinical, Lytec MD, or Practice Partner demo that can allow for a high level or deep dive presentation for any specialty. In this course we will follow the 3 main screens within the EHR to demonstrate a smooth, efficient provider workflow. We will also show how the 3 screen can be used as a jumping off point for any sales demo. EHR Installation Best Practices Hear from an experienced & leading VAR on avoidance of key pitfalls in the installation of Practice Partner EHR, Medisoft Clinical and Lytec MD. See product keys to direct you in your class selection: PRACTICE PLUS PRACTICE CARE MIX.2012 VAR Registration Booklet Page 15

10 Tuesday, November 6: 2:25 3:35 pm Positioning McKesson Practice Choice Demos for Specialty Practices Hear from McKesson sales representatives on how to demo McKesson Practice Choice. Walkthrough the steps of a successful demo for two specialties, Podiatry and Chiropractors, as the various sales points are highlighted throughout the system. There will be opportunities to discuss the main questions that arise when doing a demo and how to address them in the most effective way. Solving Documentation Pain Points Roundtable The session will address recent documentation changes and the product documentation roadmap. Attendees are also encouraged to bring their suggestions to help prioritize future product documentation topics. Database Repair Utilities This class is for attendees that are responsible for maintaining the health of the database files for their Practice Partner, Lytec MD or Medisoft Clinical installation. This will include utilities such as ppcpy, ctflatbuild, ppreindex and CTGUI. Collaboration Compass and RSAT (Support and Audit Tools) This class will cover creating an account for Collaboration Compass, completing payer agreements for claims, remittance and eligibility, and how to use support and audit tools to track claims and transmissions as well as identifying errors and trends. This applies to Medisoft, Lytec, Practice Choice and Practice Partner. EHR Template Building Tips and Tricks Tips on ways you can go beyond the basics to help providers improve their workflow and documentation through the note. This class is applicable to Practice Partner EHR, Medisoft Clinical and Lytec MD solutions. Best Practices for Medisoft Workflows Including Collections and Reports Come learn how to excel in the collection process to: Maximize efforts Achieve higher collection ratios Ease workflow We will focus on statement management and reporting. Built to Last: Building Revenue that Lasts business oriented class This session will cover the definition of a recurring revenue model. A discussion of how to study your local and expanded market for the right opportunities that match your business expertise to the needs. How to utilize that information to lead your business to take the right actions within your business, that result in the least amount of effort. The goal is to paint a picture of what draws in the most income, most profitable leads or most profitable customer relationship opportunities. (Based on tips/actions from the book Built to Last, Jim Collins) MIX.2012 VAR Registration Booklet Page 16

11 Tuesday, November 6: 3:50 5 pm Wednesday, November 7: 10:50 am 12 pm McKesson Practice Choice: Cheaper than Free We will discuss ways to handle common objections during a McKesson Practice Choice sales cycle as well as options for highlighting deficiencies in the competition. McKesson Practice Care: All Service Offering Listen to the McKesson VP of Practice Care discuss the total service line for McKesson Practice Care, including TransforMed, MD Collect, CallPointe and more. Database Analysis Tools This class is for attendees that wish to know more about how to analyze data for potential problems. This will include information about DbViewer and how to use more native tools such as the ODBC drivers with Access/Crystal, SQL Management Studio and Oracle SQL*Plus. Mirth: Communicating Between Databases Mirth is a portable and standard tool for interfacing with other products such as EHR s and practice management systems. In this presentation you will learn the basics of configuration and how to leverage it to provide reliable and varied communications between applications. Practice Partner EDI PRACTICE CARE This class will go over the biggest changes in 5010, the changed processes on Practice Partner Billing and common problem resolutions. This will include the new fields in the Medical Billing application, the Claims UI and the Claims Configuration Utility. This applies to Practice Partner Medical Billing Users. Revenue Manager: How to Train Clients This course will cover the basics on how Revenue Manager works and how that knowledge can then be transferred to training your own clients on the application. A training outline will be provided in this course as well as several written tutorials that can be given to your customers. Qualifying Leads and Prepping for the Right Demos This 70 minute session will include a leader in the VAR market discussing the right questions to ask and information to have when preparing for demonstrations to potential customers. Including both what to do, and what NOT to do. But prior to scheduling the demo ensuring you have qualified the leads to only do demos for the right potential customers and not eliminated yourself out of the deal. McKesson Practice Choice Templates McKesson Practice Choice s shared template functionality is a useful tool for simplifying the note taking process in a common practice. Spend some time learning more about shortcuts within McKesson Practice Choice s templates. PCMH Services of McKesson Practice Care: What Is It and How to Sell It TransforMED will explain the McKesson partnership and help VARs understand the value proposition on how to make money and increase their consultant relationship with customers utilizing the McKesson Practice Care service partnership. Database Repair Utilities This class is for attendees that are responsible for maintaining the health of the database files for their Practice Partner, Lytec MD or Medisoft Clinical installation. This will include utilities such as ppcpy, ctflatbuild, ppreindex and CTGUI. Health Information Exchanges (HIEs) Health Information Exchanges are the next plunge in healthcare technology. Attend this session to hear from PPS Interoperability Manager on what an HIE is, what McKesson is working on and options available today with our EHR systems portfolio. This class will be applicable to McKesson Practice Choice, Practice Partner, Medisoft Clinical and Lytec MD. Practice Partner Vision 2013 Attend this session to hear from the Practice Partner product manager on the current Practice Partner release and the upcoming developments. Any descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at McKesson s discretion and are subject to change and applicable regulatory approvals. Medisoft and Lytec EDI Attend this class to discuss common errors and issues with Medisoft and Lytec EDI and Revenue Management. Marketing Ideas PRACTICE CARE Learn about effective marketing strategies and opportunities using the latest technologies to maximize your customer reach and facilitate interest in new sales. SAP Ecommerce Demonstration and Q&A Attend this session to see a demonstration of the new SAP ecommerce site which will be available to VARs for ordering software for customers. MIX.2012 VAR Registration Booklet Page 17

12 Wednesday, November 7: 1:30 2:40 pm McKesson Practice Choice Medical Billing Hear from the Product Manager about shortcuts and common workflow solutions within the McKesson Practice Choice billing application. McKesson Practice Care: All Service Offering PRACTICE CARE Listen to the McKesson VP of Practice Care discuss the total service line for McKesson Practice Care, including TransforMed, MD Collect, CallPointe and more. Smart Phone Dictation There are many options with smart phone dictation and integration with charts. This session will include successful ways that physicians can utilize these technologies like Accentus, Entrada, Dragon and other options available to the EHR. This class is applicable to the Practice Partner EHR, Medisoft Clinical and Lytec MD systems. Device Integration Attend this session to hear from the PPS Interoperability Manager on the status of device integration with McKesson s EHR portfolio, including McKesson Practice Choice, Practice Partner, Medisoft Clinical and Lytec MD. Practice Partner Medical Billing Utilities Understanding utilities and database reports while working through errors and problems. Reviewing a database report, what errors mean, and how to close the month. New BillFlash Features: How to Make the Sale Attend this session to hear from BillFlash representatives on how to best sell and position the new features from BillFlash that are incorporated in the upcoming releases of Medisoft v18 and Lytec Positioning Medisoft Clinical and Lytec MD for Podiatry and Chiropractics Learn about the most effective demonstration techniques for selling into the specialties: podiatry and chiropractic with the Medisoft Clinical and Lytec MD EHR solutions. SAP Ecommerce: Staffed for Walk-in Questions or Needs Following each SAP ecommerce demonstration session, we will provide an open session hour for VARs to walk in at their convenience and get answers to their SAP questions. Wednesday, November 7: 2:55-4:05 pm Successes with McKesson Practice Choice McKesson Practice Choice is succeeding in specific physician profiles. Come listen in on the common profiles and opportunities to leverage other VAR sales successes. Stair-Step Training Model Traditional training models don t ensure effective adoption. Loss of practice time is also of serious concern. As a result, customer satisfaction tends to be low: A stair-step model, which we have implemented with over 30 providers, allows the practice to go-live in a phased manner, starting with easy to adopt items like messaging and scheduling and moving gradually, over a span of weeks to more complex areas such as notes and templates. We will discuss how to: Evaluate stair-step needs Structure training and go-live phases Address learning gaps Optimizing Quick Text and Templates This session will include time with PPS Medical Director sharing his Quick Text shortcuts and examples that work well within the Practice Partner, Medisoft Clinical and Lytec MD applications. VAR s have the opportunity to ask questions of the physician that has mastered many dynamics of the system for optimal user satisfaction. Collaboration Compass and RSAT (Support and Audit Tools) This class will cover creating an account for Collaboration Compass, completing payer agreements for claims, remittance and eligibility, and how to use support and audit tools to track claims and transmissions as well as identifying errors and trends. Revenue Manager Configuration for Direct Modules Class description still to come. Positioning Practice Partner EHR for Ortho and Surgery Practice Partner EHR has proven to be a successful solution for Orthopaedics and Surgeons due to the system s flexibility in data entry methods and the ability to chart from a single screen. Learn about the most effective demonstration techniques that highlight these assets and assist in selling into these specialties. SAP Ecommerce Demonstration and Q&A Attend this session to see a demonstration of the new SAP ecommerce site which will be available to VARs for ordering software for customers. MIX.2012 VAR Registration Booklet Page 18

13 Wednesday, November 7: 4:20 5:30 pm New Packaging for McKesson Practice Choice Come learn about the new packaging options of Choice, including Wholesale, Multiprovider & EMR only! Note this class is a quick preview of our Friday deepdive. For more details on all of these options it is encouraged to sign up for the free Re-certification training on Friday. Competitive EMR Market Update how have your competitors changed (and they have) in the past 12 months This class will focus on how the EMR market competitive landscape has changed over the last 12 months. Last year we talked about each companies stature in the marketplace. The market has changed dramatically especially in the past several months. Products are being sunset, companies are having layoffs and are being put up for sale. We will examine the strengths and weaknesses of all our major competitors and discuss the best sales strategies for competing against each one. We will examine the pros and cons of both ASP and Client/Server software and how to use this to your advantage no matter what you sell. A focus will also be on our strength as VAR s in the current marketplace. Dragon Usage in the classic EHRs and how it works with McKesson Practice Choice Learn about usage in the classic EHR solutions: Practice Partner, Lytec MD and Medisoft Clinical AND how Dragon also works with McKesson Practice Choice. The methods and results in each EHR are quite different, but still attainable. Discuss the hardware requirements for using Dragon, along with setup, creating user profiles, customizing vocabularies, choosing the proper accent, how to create macros and templates, how to navigate, and how to get the notes into the chart properly. Public Registries This is an introduction to the value of a registry in the new chronic disease models, PCMH, and P4P. This will include how to incorporate its use into a practice s workflow with practical suggestions for setup ending with a Q&A session. After the Rollout Typical issues beginning to intermediate users have with productivity and what to do about them after GoLive. Will include a brief discussion on What not to do with Dragon. Medisoft: Advanced File Repair For more experienced users, an advanced file repair tutorial. Review of common problem scenarios and database errors, and how to address them using Advantage Data Architect. Appointment Confirmation creates income for your practices! Share in the rewards of offering CallPointe automated messaging to your practices. CallPointe s ten plus years in providing patient messaging is a sure way to create value and generate a valuable income stream for your company. CallPointe s commitment to your clients is unmatched. Every contact we have with your practices is a contact assured to make your clients thank you for introducing them to CallPointe. CallPointe offers messaging by PHONE, TEXT & . CallPointe s leading edge delivery technology and integration techniques offer your clients the latest and greatest functions and features. Call Steve Fields now at Zetafax Integrated Faxing with McKesson EHR An opportunity to hear from a Zetafax representative and a McKesson Technical Engineer about best practices for setup and troubleshooting of Zetafax. This class is applicable to Practice Partner, Medisoft Clinical and Lytec MD. SAP Ecommerce: Staffed for Walk-in Questions or Needs Following each SAP ecommerce demonstration session, we will provide an open session hour for VARs to walk in at their convenience and get answers to their SAP questions. See product keys to direct you in your class selection: PRACTICE PLUS PRACTICE CARE MIX.2012 VAR Registration Booklet Page 19

14 USER AND VAR MIX BREAKOUT SESSION DESCRIPTIONS: Breakout Sessions are listed by date and time. Classes are lead by McKesson staff, Value Added Resellers and users. Thursday, November 8: 1:30 2:40 pm Optimizing All Things Lab Find what you are looking for: setting up default templates for easy and efficient viewing, signing & printing of lab data from the lab review/lab tables and most recent/labs sections. Conditional Logic Demonstrate and review the use of conditional logic in McKesson s EHR. Show conditional logic applications in templates and understand the basic logic terminology and structure. Review examples that display how to create logic statements to enhance the functionality and effectiveness of the solution. Reveal simple to complex examples of logic statements that may be modified for use at any site. There will also be an examination of common errors and problems with using conditional logic. Clinical Quality Measures Clinical Quality Measures are a large part of Meaningful Use attestation, and this course will help guide you to make reporting on CQMs simpler. The topics to be covered include: Installing & Updating CQM Reporting Tool Configuration of CQM Selecting CQM s & running extract & summarization Troubleshooting CQM issues/errors McKesson Practice Choice Templates McKesson Practice Choice s shared template functionality is a useful tool for simplifying the note taking process in a common practice. Spend some time learning more about shortcuts within McKesson Practice Choice s templates. After the Rollout Typical issues beginning to intermediate users have with productivity and what to do about them after GoLive. Will include a brief discussion on What not to do with Dragon. Collaboration Compass and RSAT (Support and Audit Tools) This class will cover creating an account for Collaboration Compass, completing payer agreements for claims, remittance and eligibility, and how to use support and audit tools to track claims and transmissions as well as identifying errors and trends. Networking and Troubleshooting Common Issues Review of best practices for small to medium sized networks in regards to Medisoft and Medisoft Clinical. We will also run through how to troubleshoot common problems with Medisoft and Medisoft Clinical from a hardware/networking standpoint. Using Dictation in a Meaningful Way: Dictation Methods for Meaningful Use The purpose of this presentation is to offer providers an example of how traditional dictation methods can be applied, with available technologies, that will assist them in meeting the necessary requirements of meaningful use. Third Party Applications (Zetafax, Dragon, Zoom) that Enhance EHR: Part 1 The presentation (Part 1 and 2) will cover actual demonstrations and step-by-step instructions using third party add-ons that will help everyone in eliminating excess paper at a practice. This will include: Secure ing of clinical information to third parties. How to document in your chart the dissemination of this information. Generating Reports to PDF files that can then be customized to include clinic information. Reducing the size of printed charts. Providing custom overlays of information to anything that can be printed. Comparing Zetafax and Web View to 3rd party solutions when should you use what? This class discussion is applicable to Practice Partner EHR, Lytec MD, and Medisoft Clinical solutions. Practice Management uses of these add-ons will be covered, but the techniques discussed are generic enough that even though I will be demonstrating with Practice Partner billing, it will apply to Lytec and Medisoft. Inside the PPS Communication Matrix PRACTICE CARE Learn how to use PPS VAR Central as a communication tool. Topics covered include getting Help, using Signals and comments, VAR in the Know announcements, notification s, and using PPS VAR Central on your phone. PPS VAR Central is a digital space where PPS VARs can learn, store documents and images, author content, and collaborate. It provides private and public groups, conversations, content histories, user profiles, and a twitter-style notification stream. MIX.2012 VAR Registration Booklet Page 20

15 Thursday, November 8: 2:55 4:05 pm Conditional Logic in Templates The session on Conditional Logic will cover not only the basics, but delve into more advanced topics, such as: a deeper understanding of conditional logic terminology and structure, prevention of common errors and problems with real examples using Practice Partner, and a review of resources available to aid in building CL statements. Order Entry Workflows that Really Work!! This session will look at using Order Entry for both in-office and outside orders. We will start with basic set up of Order Entry, including extended orders, and then take a more in-depth look at work-flow. We will cover creating the order, processing the order, and tracking completion. Basic understanding of Order Entry will be helpful, but is not necessary in this session. Meaningful Use Stage 2: Part 1 This course (Part 1 and 2) will cover all aspects of the Meaningful Use Stage 2 final rule, including overviews of all Core and Menu Objectives, Clinical Quality Measures and the timeline for Stage 2. The topics to be covered will be: Stage 2 timeline Core Objectives Menu Objectives Clinical Quality Measures The Target audience: anyone who intends to meet Meaningful Use Stage 2. If you are not yet familiar with Meaningful Use, it s recommended that you familiarize yourself with Stage 1 before taking this course. Health Maintenance This workshop will focus on the basics of Health Maintenance in Practice Partner EHR, Medisoft Clinical and Lytec MD. We will discuss the components, basic use, best practices and tips. How to Market Your Practice (How EHR Can Keep your Practice Alive) Kachina Family Practice is a three-provider practice that has seen a steady increase in patient visits per month in the midst of the current economic downturn. The efficiency of having an EHR has been crucial to their ability to see more patients per day than during paper chart days. The practice has used technology extensively to keep their schedules full. Drs Mullins and Fischbeck will discuss the process they have developed for attracting new patients and keeping established patients coming back for follow up and acute care appointments. Medisoft Medical Billing Best Practice Follow the best practice workflows for maximizing revenue within the Revenue Management and billing side of Medisoft. Orders Interface Hear from an experienced internal interface analyst on the tips of Orders Interfaces as well and bring your most frequent questions for a discussion based session. McKesson Practice Care: PCMH product(s) covered: Hear the details on the McKesson Practice Care service offering, specifically focusing on the Patient Centered Medical Home (PCMH) consulting offered through TransforMED. Third Party Applications (Zetafax, Dragon, Zoom) That Enhance EHR: Part 2 The presentation (Part 1 and 2) will cover actual demonstrations and step-by-step instructions using third party add-ons that will help everyone in eliminating excess paper at a practice. This will include: Secure ing of clinical information to third parties. How to document in your chart the dissemination of this information. Generating Reports to PDF files that can then be customized to include clinic information. Reducing the size of printed charts. Providing custom overlays of information to anything that can be printed. Comparing Zetafax and Web View to 3rd party solutions when should you use what? This class discussion is applicable to Practice Partner EHR, Lytec MD, and Medisoft Clinical solutions. Practice Management uses of these add-ons will be covered, but the techniques discussed are generic enough that even though I will be demonstrating with Practice Partner billing, it will apply to Lytec and Medisoft customers as well. Positioning McKesson Practice Choice Demos for Specialty Practices PRACTICE CARE Hear from McKesson sales representatives on how to demo McKesson Practice Choice. Walkthrough the steps of a successful demo for two specialties, Podiatry and Chiropractors, as the various sales points are highlighted throughout the system. There will be opportunities to discuss the main questions that arise when doing a demo and how to address them in the most effective way. MIX.2012 VAR Registration Booklet Page 21

16 Thursday, November 8: 4:20 5:30 pm Advanced Lab Interfaces Hear from McKesson Implementation Analysts regarding orders interfaces and other interfaces. Ample Q&A time available. Using Order Entry for Patient Referrals and Reminder Letters Tips and tricks on setting up a Referral order, and/ or Patient Reminder for Appointment in Order Entry. Adding referring sources to patient records and tips on adding information to referring source fields. Setting up Facilities with custom Order Forms for use with Patient Reminder orders. Customizing order form templates to use with Patient Reminder Letters, include referring sources, and extended sig field information on printed order form. Solving Documentation Pain Points Roundtable The session will address recent documentation changes and the product documentation roadmap. Attendees are also encouraged to bring their suggestions to help prioritize future product documentation topics. Auto Hot Key Come learn about how to use simple macros (bring in specific templates into a note), create a keyboard macro, and the right steps to create your own. You will also see a brief demo of PPHelper and PPCalcode. Templates and Quick Text Tips and Tricks Drs. Fischbeck and Mullins are Practice Partner users who have developed multiple customized templates and quick text to increase efficiency of documentation, office flow, and all forms of communication. This presentation will be a demonstration of their extensive usage of note, message and letter templates as well as tips for template and Quick Text design. This class is applicable to Practice Partner EHR, Medisoft Clinical and Lytec MD users. Common Support Issues This class will cover some of the more common issues that come into support and provide some guidance on troubleshooting these issues and resolving them. Medical Billing Reports This class will include an in-depth look on reports for balancing month-end and what to look for when month-end reports don t balance. Smart Phone Dictation There are many options with smart phone dictation and integration with charts. This session will include successful ways that physicians can utilize these technologies like Accentus, Entrada, Dragon and other options available to the EHR. This class is applicable to the Practice Partner EHR, Medisoft Clinical and Lytec MD systems. HIE Connectivity for Meaningful Use What does an HIE mean to you, what is it? Users need to understand how McKesson EHRs connects to HIE s. Terms to be discussed include the Cloud, sending CCD s, patient portals, Phys, Lab results. Come learn about three real world examples of data exchange. The Great and Powerful VAR Central! (pay no attention to the people behind the platform) PRACTICE CARE Go behind the scenes with PPS VAR Central. Topics covered include history of VAR Central, KDB admin team, VAR licensing, McKesson Sync Process, resetting your password, and FAQs/ Q&A. PPS VAR Central is a digital space where PPS VARs can learn, store documents and images, author content, and collaborate. It provides private and public groups, conversations, content histories, user profiles, and a twitter-style notification stream. Register online at: Early bird fees apply through September 21! MIX.2012 VAR Registration Booklet Page 22

17 USER MIX BREAKOUT SESSION DESCRIPTIONS: Friday, November 9: 9:25 10:35 am Running SQL Reports Class description still to come. Practice Partner Research Network (PPRNet) The Practice Partner Research Network is a quality improvement research network based out of the Medical University of South Carolina. This practice-based research network was established in 1995 as a collaborative effort between the Department of Family Medicine at the Medical University of South Carolina, Practice Partner/McKesson and participating practices. The collaborative has three primary goals: Turn clinical data into actionable information Empirically test theoretically sound quality improvement interventions Disseminate successful interventions to practices across the country The network has 224 physician practices that represent more than 1,219 healthcare providers and approximately two million patients in 44 states. The membership comprises 72 percent family medicine physicians, 23 percent internal medicine physicians and 5 percent specialty or other type practices. Patient Info Update Sheet A presentation discussing the use of the Patient Info Update sheet (a template developed with many purposes) and the processes that have led to both increased patient engagement and quality care while helping to meet measures for meaningful use (notably medication reconciliation). This idea (Patient Info Update Sheet) was expanded from ideas generated from PPRNET meetings and notably Plymouth Family Practice with their use of letter codes and presenting a letter to patients to review information before each office visit. Ingredients for Practice Partner s Success The Physician Enterprise IT team from Carroll Hospital Center will tell a story of a remarkable transition from a Practice Partner system that was setup in 2009 for 10 offices. It was left unattended and enhanced very little at that time while more and more providers were added to the system. Providers were faced with a multitude of downtimes and very little flexibility in their documentation. Within 1 year, we were able to transform the Practice Partner system by adding the right resources, leveraging McKesson s support site, building a relationship with our Sales representative, and most importantly getting the education we needed to facilitate positive change. We used our systems support staff to create a more stable environment and standardized downtime practices to enhance the systems performance. With the knowledge we gained, we were able to help our Providers achieve a higher satisfaction with the system as well as attest for Meaningful Use. HELP PRACTICES SPEND LESS TIME WITH PAPER AND MORE TIME WITH PATIENTS. Point. Click. Fax. Zetafax makes it easy to send and receive faxes when fully integrated with your McKesson EHR solution. Stop by the Zetafax booth to learn more about our year end promotion. T: E: [email protected] *Currently integrated with Practice Partner, Lytec MD, Medisoft Clinical and Practice Care MIX.2012 VAR Registration Booklet Page 23

18 Friday, November 9: 10:50 am 12 pm Practice Partner Vision 2013 Attend this session to hear from the Practice Partner product manager on the current Practice Partner release and the upcoming developments. Any descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at McKesson s discretion and are subject to change and applicable regulatory approvals. Users EHR Performance Metrics Are you confused about your EHR Performance Metrics Report data? Do you need help determining how your Meaningful Use performance metrics are being calculated? This course will help you understand how every Meaningful Use performance metric is calculated, and what steps you can take to improve your numbers. Topics to be covered include: How to run EHR Performance Metrics Report How every numerator and denominator is calculated Necessary EHR Configuration Steps to Improving Performance Patient Centered Medical Home PRACTICE CARE Dr. Mullins and Susan Andrews, MD will discuss their road to PCMH. What began as a physician controlled/centered practice is becoming a Patient Team controlled/centered practice and all doctors, staff and patients have all benefited from the changes in multiple ways including improved job satisfaction, better work efficiency, increased cash flow and quality of care improvement. BillFlash Updates in Medisoft v18 and Lytec 2013 How your practice can optimize patient collections utilizing the new BillFlash functionality in Medisoft v18 and Lytec Any descriptions of future functionality reflect current product direction, are for informational purposes only and do not constitute a commitment to provide specific functionality. Timing and availability remain at McKesson s discretion and are subject to change and applicable regulatory approvals. Public Registries Attend this session to hear from the Interoperability Director on current immunization and registry connections and the integration with McKesson EHRs. Friday, November 9: 1:30 2:40 pm Surescripts Troubleshooting Attend this session to hear of common troubleshooting activities to help resolve e-prescribing issues with Surescripts. Meaningful Use Stage 2: Part 1 This course (Part 1 and 2) will cover all aspects of the Meaningful Use Stage 2 final rule, including overviews of all Core and Menu Objectives, Clinical Quality Measures and the timeline for Stage 2. The topics to be covered will be: Stage 2 timeline Core Objectives Menu Objectives Clinical Quality Measures The Target audience: anyone who intends to meet Meaningful Use Stage 2. If you are not yet familiar with Meaningful Use, it s recommended that you familiarize yourself with Stage 1 before taking this course. Improving Quality with Patient Registries This is an introduction to the value of a registry in the new chronic disease models, PCMH, and P4P. This will include how to incorporate its use into a practice s workflow with practical suggestions for setup ending with a Q&A session. Practice Partner Medical Billing Tips and Tricks Attend this session to discuss some great tools that are sometimes unknown or overlooked by users. Hear tips and tricks for getting the most out of Practice Partner Medical Billing. Patient Portal: Connecting to the Practice RelayHealth has a patient portal that integrates with McKesson s EHR solutions. Attend this session to learn about the integration and how it can benefit your practice and your patients. Register online at: Early bird fees apply through September 21! MIX.2012 VAR Registration Booklet Page 24

19 Friday, November 9: 2:55 4:05 pm EHR Tribal Knowledge This session will take attendees through the best practices for: Configuration and using clinical elements in progress notes Health maintenance and their use in progress notes Batch communication Patient registries Clinical Quality Measures Clinical Quality Measures are a large part of Meaningful Use attestation, and this course will help guide you to make reporting on CQMs simpler. The topics to be covered include: Installing & Updating CQM Reporting Tool Configuration of CQM Selecting CQM s & running extract & summarization Troubleshooting CQM issues/errors Setting Up Patient Registries to Work for your Practice What is a Patient Registry and how can they be used in your practice. You will learn how to set up a patient registry and add and move fields on the registry in Patient Records. We will cover 3 different sources and ways to populate the patient registry. How a registry can be used as a tool to provide better health care, communication and follow-up with at risk groups of patients, annual physicals, well child checks, etc. Physician Office Workflow Kachina Family Practice is a three-provider group that became chartless within 10 months after GO-Live with Total Practice Partner. Drs. Mullins and Fischbeck will share experiences and tips concerning physician office workflow that have been crucial to their success of continuing their mission to GET RID OF THE PAPER using technology. Topics to be covered include: Zoom & other scanning technologies, communication with templates, order entry and lab interfaces, e-prescribing, and Add ons such as EKG, Spirometry and VS monitors. FASText Program, Interoperability with Practice Partner and Zetafax This session will highlight FASText and how it can be used with Practice Partner for easier QuickText retrieval, patient education, word completion, web searching, improved Faxing with Zetafax and even using your smartphone to call patients! In addition to enhancing QuickText and Zetafax, FASText also adds QR Code functionality to Practice Partner. With QR Codes, you can send handouts, videos, physician contact information and even a medication list to a patient s smart phone. No other EHR has this functionality yet, and for this reason, FASText was recently featured in a Medical Economics article. You can scan the following QR code to view a video that highlights these above mentioned features. Friday, November 9: 4:20 5:30 pm Instant Medical History Learn how to use this time saving program that puts the patients to work documenting much of their history. Improve the quality of your documentation, and meet 3rd party requirements for standardized assessments (such as for the Medicare Annual Wellness Exam) with this exceptional program that integrates remarkably well with McKesson EHRs. Help Us, Help You! Getting the most from your new communication and learning tools from PPS PRACTICE PLUS Learn the basics of the new PPS Center for Learning and PPS Customer Central. PPS Center for Learning topics include What is the PPS Center for Learning?, customer rollout date, and an overview of site content, organization, and navigation. The PPS Center for Learning is a new tool offered by PPS that allows VARs and customers to register for courses, take courses, be tested on their knowledge, and receive credit for courses. In some cases, users can pursue certification on certain product modules or subject areas. This tool will be available for customers in PPS Customer Central topics covered include getting help, accounts and logging in, starting points, profiles, signals and comments, and notifications. PPS Customer Central is a digital space where PPS customers can learn, access official product documentation, as well as other documents and images, and collaborate. It provides groups, conversations, content histories, user profiles, and a twitter-style notification stream. Meaningful Use: A Customers Perspective Sites of any size could benefit from improved workflow and processes. With the focus on achieving Meaningful Use, practices are forced to look at all positions within a practice. We have several different staffing levels in each of our 13 practices which allows us to see a wide variety of issues that may arise. We will end with a discussion with other users about challenges they have experienced. Are you Getting the Most out of eprescribing? This class will cover the best practices of the eprescribing feature in McKesson EHRs. Topics that will be discussed include the essentials of writing, refilling, and monitoring patient s medication and allergy lists. As well as eligibility, formulary, and troubleshooting must knows. Conditional Logic and Registries PRACTICE CARE Want to know more about unleashing the power of conditional logic in your EHR? This class will provide some basic knowledge, as well as, some real world examples of how it can be used in a practice. See how a customer uses this functionality to get the most out of patient registries in their practice. MIX.2012 VAR Registration Booklet Page 25