6 th Annual Central Region Users Group West Des Moines, IA May 14 16, 2014

Transcription

1 Monday, May 12, 2014 Pre-Conference Education Sessions Time Session Presenter / Facilitator 1:00 5:00 V11 Note Training Christine Piper 8:30 4:00 Analytics Training Jill Overly 8:30 4:00 Advanced Interfacing and Integration Principles Steve Buttitta Description This v11note Training is designed and delivered by the same EHRIS consultants that support v11note clients, every day. The primary purpose of this program is to bring Administrative staff along to a solid level of understanding of NoteAdmin. All sessions are filled with advanced user tips and tricks This Analytics Training is designed by and geared specifically for Allscripts Enterprise EHR Analytics users who want to increase their working knowledge and skills, and use Analytics to make more informed and effective decisions that result in bottom-line impacts for their organization This Advanced Interfacing and Integration Principles session is a collection of tips, tricks, solutions and discussions of clients' current interface and integration challenges. Tuesday, May 13, Pre-Conference Education Sessions Time Session Presenter / Facilitator 8:00 4:00 V11 Note Training Christine Piper 8:30 4:00 Analytics Training Jill Overly 8:30 4:00 Advanced Interfacing and Integration Principles Steve Buttitta 6:00 7:30 Evening Registration/Light Hors D oeuvres Description This v11note Training is designed and delivered by the same EHRIS consultants that support v11note clients, every day. The primary purpose of this program is to bring Administrative staff along to a solid level of understanding of NoteAdmin. All sessions are filled with advanced user tips and tricks This Analytics Training is designed by and geared specifically for Allscripts Enterprise EHR Analytics users who want to increase their working knowledge and skills, and use Analytics to make more informed and effective decisions that result in bottom-line impacts for their organization This Advanced Interfacing and Integration Principles session is a collection of tips, tricks, solutions and discussions of clients' current interface and integration challenges.

2 Wednesday, May 14, :00-9:00 Registration and Continental Breakfast 8:30-9:30 Welcome & Administrative Session Organization Introductions - Presenter needed from each organization TouchWorks Business Unit Priority Overview 9:30 10:00 Meet the New TouchWorks! Mitch Icenhower, Vice President Solutions Management, Allscripts 10:00 10:15 Break/Snacks 10:15 10:45 Gold Vendor Presentation: Achieving a Perfect Practice: 10:45 11:15 Dedicated Vendor Time 11:15 12:15 Workflow Referral Orders Rochelle Herbert, Cedar Valley Medical Specialists Christine Piper, 12:15-1:00 Lunch SPONSORED BY: Innovative Consulting Group Join Christine Piper in this brief presentation to learn and explore how Perfect Practice may help your organization improve care delivery, reduce wasted time and increase profitability. is defining the future of the physician practice by improving care delivery and bottom line results through "Perfect Practice" - a proven consulting process and service philosophy that provide the perfect data integration solution for each of our valued clients. They help transform practices through workflow analysis, user interface improvements, process recommendations, and data integration. A solid Referral Process is throwing a big impact on clinic processes with Meaningful Use Stage 2. The Core Measure 15: Summary of Care, along with CQM CMS# 50v2, are direct impacts to this workflow making it a process that will require workflow changes and need for efficiencies. This session will review the requirements and look at the potential workflows and configurations to achieve the best processes within your organization.

3 Wednesday Cont., 1:00 2:00 FollowMyHealth TM Diane Moore & Beyond Meaningful Use: Achieving true patient engagement and activation Ray Spencer Industry leaders recognize they can no longer regard healthcare as an episodic Solutions Sales Executives, undertaking. Effective care occurs along the entire continuum, including in the patient s FMH home. Patients, likewise, understand the power of becoming increasingly involved in their care. This session will examine how providers and healthcare organizations can leverage the extensive functionality of the FollowMyHealth patient engagement platform presenting opportunities and value that extend far beyond Meaningful Use compliance to activate patients as genuine partners in their own care. 2:00 3:00 Break Out Session - Technical Brad Wallace, Springfield Clinic Rochelle Herbert, Cedar Valley Medical Specialists 2:00 3:00 Break Out Session Functional Eve Hoar, Director, Solutions Management, Allscripts 3:00 3:15 Break Speakers will also explore a broader view of patient engagement, presenting an overview of the resources users have at their disposal, including materials to entice patients to sign up and use the FollowMyHealth portal; support efforts to meet MU; increase patient satisfaction; and enhance care overall. --Plus, they will also introduce FollowMyHealth Achieve, a groundbreaking new solution that leverages consumer wireless technologies so providers can monitor compliance with care plans remotely and initiate interventions quickly to influence behavior and impact outcomes. Technical Round Table: Voyager, Server Configuration, Thin Client, Performance Monitoring, Managing multiple environments, Rhapsody vs. CXR, Reporting (Jasper, Crystal or other open source) ICD-10 and IMO Problem Terminology Set & Problem Search ICD-10 Readiness in TouchWorks begins with your 11.4 or upgrade and the transition from the Medcin Problem Dictionary to the IMO ProblemIT Dictionary. Join Eve Hoar from the TouchWorks Solutions Management Team who will lead an open forum on topics related to the transition to the IMO as well as ICD-10 Testing and Training: Using the new Problem Search and Problem Favorites Folders effectively Changes to Charge Documentation for ICD-10 ICD-10 Preference Settings ICD-10 Testing: experiences to date, plans given the delay ICD-10 Training

4 Wednesday Cont., 3:15 4:15 Colleague Connection CRUG Peers Bring a list of all your organizations questions, issues, etc. to get help from your colleagues. 4:15 4:45 Gold Vendor Presentation Patient Link Since 1999, PatientLink has provided the solution to the data entry burden for thousands of providers across America. This patented process saves organizations time and money, improves documentation and reporting, and allows clinicians to spend more time caring for patients. The patient completes their health forms using all methods: paper forms, online forms, ipad and kiosk. The discrete structured data flows into the patient s chart for the clinician to review. It s that easy! Evening Event 5:30 10:00 Live Music (5:30 7), Dinner (6 7), Impromptu Comedy (7 9), Live Music (9 10) Sponsored by Allscripts Thursday, May 15, :00-9:00 Registration 7:00-9:00 Buffet Breakfast SPONSORED BY: IMO 8:00 9:00 Portals Cheryl Jones, Mankato Clinic 9:00 10:00 Workflow Charge Jennie Luke, Hospital Sisters Health System Overview of Mankato Clinic s experience implementing, supporting and working with FollowMyHealth s Patient Portal. Overview of the use and efficiency of electronic Charge in TouchWorks EHR including Immunization Admin, Lab Order/Result Charges, Medication Admin and Office Charges. Chris Duskin, Hutchinson Clinic 10:00-10:15 Break 10:15 10:45 Gold Vendor Presentation Galen Healthcare Galen s most recent innovation, Dragonfly, reduces ER visits and hospital admissions by mobilizing patient management of chronic diseases. Integrated care management is brought directly to the patient by utilizing popular mobile technology, enabling the patient to record and report self-gathered data. Dragonfly allows the care team to pinpoint at-risk patients with chronic conditions by providing immediate alerts directly within the EHR. The care team now has the power to provide real-time interventions 10:45 11:45 MU Stage 2 Rebecca Greiter, Sr. Instructor, Education Services, Allscripts 11:45 12:15 Dedicated Vendor Time to prevent acute exacerbations of the patient s condition AAP Overview understanding components of Allscripts Analytics Portal (AAP) including an overview of Functional & Clinical Quality measure reports, Patient Query & Subscription Manager Clinical Reference Resource demonstration of InfoButton and how it is utilized in TouchWorks EHR.

5 Thursday Cont., 12:15-1:00 Lunch 1:00 2:00 MU Stage 2 Continued Rebecca Greiter, Sr. Instructor, Education Services, Allscripts 2:00 3:00 Break Out Session Technical Brad Wallace, Springfield Clinic Rochelle Herbert Cedar Valley Medical Specialists 2:00 3:00 Break Out Session PCMH/CPCI Brian Reed, Tanya Walker, Clopton Clinic Navigating Client Connect understanding where to find Meaningful Use Phase II documentation on ClientConnect, what documents will be useful, and how to apply the information. ACDM Summary of Care understanding new workflow around referrals and new functionality through Allscripts Community Direct Messaging (ACDM). Technical Round Table: Voyager, Server Configuration, Thin Client, Performance Monitoring, Managing multiple environments, Rhapsody vs. CXR, Reporting (Jasper, Crystal or other open source) Open forum discussion around Patient Centered Medical Home (PCMH) and Comprehensive Primary Care Initiative (CPCI). Bring your thoughts and ideas! 3:00 3:15 Break 3:15 3:45 Gold Vendor Presentation PHREESIA Point-of-service technology has revolutionized businesses from gas stations and banks to airlines and grocery stores. Consumers expect to encounter this technology, and in most cases they prefer it. So why should your front office be any different? In this session, Mark O'Leary will compare how healthcare POS has adopted best practices from other industries to streamline front-office operations, from payment processing and data collection to automating insurance verification. 3:45 4:45 V Review & Beyond Andrew Sears, Director, Upgrades, Allscripts Elizabeth Bentov, Expert Business Analyst, Methodology, Allscripts Chris Duskin, Hutchinson Clinic Evening Event 6:00 8:00 Dinner at the Marriott Ballroom Sponsored by Allscripts 8:00 11:00 Blue Moon Piano Bar Transportation will be provided Discussion on the progress of v upgrades with a comprehensive look at process improvements that have been made and what s coming in the near future. Review the outcome of the Upgrade Assessments conducted over the past year throughout the country at various Client sites. Discuss how he has worked collaboratively with Allscripts to create process improvements to address issues Hutchinson experienced. Bring your upgrade experience pain points along with ideas on how to resolve those pain points!

6 Friday, May 16, :00-8:00 Buffet Breakfast SPONSORED BY: TBD 8:00 9:00 Allscripts Executive Committee Development: Update George McLane Support Erik Johnson 9:00 10:00 Colleague Connection CRUG Peers Bring a list of all your organizations questions, issues, etc. to get help from your colleagues. 10:00-10:15 Break 10:15 11:15 MU Audits Round Table Lauren Veicht Open Forum discussion Springfield Clinic Steps for a successful Meaningful Use HITECH audit Necessary documentation 11:15 12:15 TouchWorks EHR Portfolio Roadmap 12:15 1:00 Lunch and Board Officer Voting Geoff Caplea, M.D., Director Solutions Management, Allscripts Issues and challenges encountered during an audit