Mapping Your Data to BMC Atrium CMDB Classes

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1 Mapping Your Data to BMC Atrium CMDB Classes This table maps configuration items (CI) found in your environment to the classes available for BMC Atrium CMDB in the Common Data Model. It contains only the information necessary to map a given type of CI. In some cases, this includes attribute values you must set to distinguish the CI from other CIs that are stored in the same class. Last published on January 27, 2011 CI Class Product Categorization Tier 1 Product Categorization Tier 2 Product Categorization Tier 3 Other attributes to set Access router BMC.CORE:BMC_ComputerSystem Network Router Access router PrimaryCapability = "Router" System > Computer System Yes Yes Access server BMC.CORE:BMC_ComputerSystem Hardware Processing unit Server PrimaryCapability = "Access Server" System > Computer System Yes Yes Yes Account BMC.CORE:BMC_Account Miscellaneous Service Account Logical Entity > Account ACD system BMC.CORE:BMC_ComputerSystem Hardware Telecommunication ACD system System > Computer System Yes Yes Activity BMC.CORE:BMC_Activity Miscellaneous Service Activity Logical Entity > Activity Yes Admin domain BMC.CORE:BMC_AdminDomain Network System > Admin Domain Yes AirCard BMC.CORE:BMC_Card Hardware Card AirCard System Component > Card Yes Yes AIT service BMC.CORE:BMC_BusinessService Miscellaneous Service AIT service Logical Entity > Business Service Yes AIX virtual system BMC.CORE:BMC_ComputerSystem Hardware Server Yes Allocated resource BMC.CORE:BMC_ResourceAllocationSettingData Unknown Unknown BMC Discovered Settings > Resource Allocation Setting Data Analog circuit BMC.CORE:BMC_ConnectivityCollection Hardware Collection > Connectivity Collection Yes Analog line BMC.CORE:BMC_HardwareSystemComponent Network System Component > Hardware System Yes Analog telephone modem BMC.CORE:BMC_Equipment Network Modem Analog telephone modem System Component > Hardware System Yes Analog trunk BMC.CORE:BMC_Equipment Network System Component > Hardware System Yes Apple Talk BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address Apple Talk ProtocolType = "Apple Talk" Access Point > Protocol Endpoint Yes Application BMC.CORE:BMC_Application Software System > Application No Application infrastructure BMC.CORE:BMC_ApplicationInfrastructure Software System > Application Infrastructure Yes Application platform BMC.CORE:BMC_ApplicationInfrastructure Software Software application/system Application platform System > Application Infrastructure Yes Application server BMC.CORE:BMC_ApplicationInfrastructure Hardware Processing unit Server ApplicationInfrastructureType = System > Application Infrastructure Yes Application service BMC.CORE:BMC_ApplicationService System Service > Application Service Yes Application system BMC.CORE:BMC_ApplicationSystem Hardware System > Application System Yes ARIS business process activity BMC.CORE:BMC_Activity Miscellaneous Service Activity Logical Entity > Activity ATM (network or access point?) BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address ATM ProtocolType = "ATM" Access Point > Protocol Endpoint Yes ATM network BMC.CORE:BMC_WAN Network WAN ATM WANType = "ATM" Collection > Wide Area Network (WAN) Yes ATM port BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address ATM port Access Point > Protocol Endpoint Yes Backup and recovery BMC.CORE:BMC_BusinessService Miscellaneous Service Backup and recovery Logical Entity > Business Service Yes Backup and recovery software BMC.CORE:BMC_Product Software Software application/system Backup and recovery software System Component > Product Yes Yes Bar code BMC.CORE:BMC_LogicalSystemComponent Software Software application/system Bar code System Component > Product Yes Bar code fonts BMC.CORE:BMC_Product Software Software application/system Bar code fonts System Component > Product Yes Yes Barcode scanner BMC.CORE:BMC_Equipment Hardware Peripheral Scanner Equipment > Equipment Base band modem BMC.CORE:BMC_Equipment Network Modem Base band modem System Component > Hardware System Yes Battery BMC.CORE:BMC_Equipment Hardware Facilities Battery Equipment > Equipment BGP (Border Gateway Protocol) BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address BGP (Border Gateway Protocol) ProtocolType = "BGP" Access Point > Protocol Endpoint Yes BIOS element BMC.CORE:BMC_BIOS Software BIOS element System Component > BIOS Element Yes Yes Yes BIOS/Firmware BMC.CORE:BMC_BIOS Software Operating system software BIOS/Firmware System Component > BIOS Element Yes Yes Yes Blackberry BMC.CORE:BMC_ComputerSystem Hardware Processing unit PDA PrimaryCapability = "Mobile User Device" System > Computer System Yes Yes Blade server BMC.CORE:BMC_ComputerSystem Hardware Hardware Processing unit PrimaryCapability = "Blade Server" System > Computer System Yes Yes Blade system BMC.CORE:BMC_ComputerSystem Hardware Hardware Blade system PrimaryCapability = "Blade System" System > Computer System Yes Yes Block server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server System > Computer System Yes Border Gateway Protocol (BGP) BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address Border Gateway Protocol (BGP) ProtocolType = "BGP" Access Point > Protocol Endpoint Yes Browser application BMC.CORE:BMC_Product Software Software application/system Browser application System Component > Product Yes Yes Yes Building BMC.CORE:BMC_Equipment Hardware Facilities Building Equipment > Equipment Business model BMC.CORE:BMC_BusinessService Miscellaneous Service Business model Logical Entity > Business Service Yes Business process BMC.CORE:BMC_BusinessProcess Miscellaneous Service Business process Logical Entity > Business Service Yes Business process server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "BusinessProcessServer" System > Computer System Yes Business service BMC.CORE:BMC_BusinessService Miscellaneous Service Business service Logical Entity > Business Service Yes Cabinet BMC.CORE:BMC_Chassis Hardware Data center Cabinet System Component > Chassis Yes Call center speech software BMC.CORE:BMC_Product Software Software license certificate Call center speech software System Component > Product Yes Yes Call logger system BMC.CORE:BMC_ComputerSystem Hardware Telecommunication Call logger system System > Computer System Yes Yes Call logging BMC.CORE:BMC_Product Software Software application/system Call logging System Component > Product Yes Yes Calling card BMC.CORE:BMC_BusinessService Miscellaneous Service Calling card Logical Entity > Business Service Yes Camera BMC.CORE:BMC_Equipment Hardware Facilities Camera Equipment > Equipment Camera shelf-mount BMC.CORE:BMC_Equipment Hardware Facilities Camera shelf-mount Equipment > Equipment Card BMC.CORE:BMC_Card Hardware Card Card CardType = "Other" System Component > Card Yes Yes CD-ROM drive BMC.CORE:BMC_CDROMDrive Hardware Peripheral CD-ROM drive System Component > CMDROM Drive Yes Yes CD-ROM tower BMC.CORE:BMC_ComputerSystem Hardware Storage Network Attached Storage System > Computer System Yes Yes Cell phone BMC.CORE:BMC_ComputerSystem Hardware Telecommunication Cell phone System > Computer System Yes Yes Central office switch BMC.CORE:BMC_ComputerSystem Hardware Switch Central office switch PrimaryCapability = "Central Office Switch" System > Computer System Yes Yes Channel attached mainframe BMC.CORE:BMC_ComputerSystem Hardware Storage Channel attached mainframe System > Computer System Yes Yes Chassis BMC.CORE:BMC_Chassis Hardware System Component > Chassis Yes Chip BMC.CORE:BMC_Card Hardware Card Chip System Component > Card Yes Yes Circuit BMC.CORE:BMC_ConnectivityCollection Services Telecom Circuits Collection > Connectivity Collection Yes Circuit board BMC.CORE:BMC_Card Hardware Card Circuit board System Component > Card Yes Yes CLNP (Connectionless Network Protocol) BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address CLNP (Connectionless Network ProtocolType = "CLNP" Access Point > Protocol Endpoint Yes Cluster node BMC.CORE:BMC_ComputerSystem Hardware Server Cluster node System > Computer System Yes Yes Cluster resource BMC.CORE:BMC_SystemResource Unknown Unknown BMC Discovered Cluster virtual server BMC.CORE:BMC_ComputerSystem Hardware Server Cluster virtual server System > Computer System Yes Yes Clustered application BMC.CORE:BMC_Cluster Unknown Unknown BMC Discovered System > Cluster Yes Clustered application server BMC.CORE:BMC_Cluster Unknown Unknown BMC Discovered System > Cluster Yes Clustered file system BMC.CORE:BMC_Cluster Unknown Unknown BMC Discovered System > Cluster Yes Communication endpoint BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address Communication endpoint Access Point > Protocol Endpoint Yes Communication protocol endpoint BMC.CORE:BMC_CommunicationEndpoint Hardware Telecommunication Wireless access point Access Point > Communication Endpoint Yes Communication server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "CommunicationServer" System > Computer System Yes Communication software BMC.CORE:BMC_Product Software Software application/system Communication software System Component > Product Yes Yes Compression software BMC.CORE:BMC_Product Software Software application/system Compression software System Component > Product Yes Yes Computer program BMC.CORE:BMC_Product Software Software application/system Computer program System Component > Product Yes Yes Yes Computer system BMC.CORE:BMC_ComputerSystem Hardware Processing unit Desktop System > Computer System Yes Yes Yes

2 CI Class Product Categorization Tier 1 Product Categorization Tier 2 Product Categorization Tier 3 Other attributes to set Conference room BMC.CORE:BMC_PhysicalLocation Reference Configuration Facilities Space Logical Entity > Physical Location Yes Connectivity collection BMC.CORE:BMC_ConnectivityCollection Network Collection > Connectivity Collection Yes Connectivity segment BMC.CORE:BMC_ConnectivityCollection Network Collection > Connectivity Collection Yes CONP (Connection-Oriented Network Protocol BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address CONP (Connection-Oriented Network ProtocolType = "CONP" Access Point > Protocol Endpoint Yes Consulting BMC.CORE:BMC_BusinessService Miscellaneous Service Consulting Logical Entity > Business Service Yes Contact management application BMC.CORE:BMC_Product Software Software application/system Contact management application System Component > Product Yes Yes Copier BMC.CORE:BMC_Printer Hardware Image device Copier PrinterCapability = "Copier" System > Printer Yes (network printers) Yes (local printers) CPU BMC.CORE:BMC_Processor Hardware Component CPU System Component > Processor Yes Yes Yes CTI system BMC.CORE:BMC_ComputerSystem Hardware Telecommunication CTI system System > Computer System Yes Yes Customer relationship management BMC.CORE:BMC_BusinessService Miscellaneous Service Customer relationship management Logical Entity > Business Service Yes Customer support BMC.CORE:BMC_BusinessService Miscellaneous Service Customer support Logical Entity > Business Service Yes Data circuit BMC.CORE:BMC_ConnectivityCollection Services Telecom Circuits Collection > Connectivity Collection Yes Data exchange software BMC.CORE:BMC_Product Software Software application/system Data exchange software System Component > Product Yes Yes Data switch BMC.CORE:BMC_ComputerSystem Network Switch Data switch PrimaryCapability = "Switch" or "Layer 3 Switch" System > Computer System Yes Yes Database BMC.CORE:BMC_DataBase Miscellaneous Instance Database Logical Entity > Database Yes Database server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "DatabaseServer" System > Computer System Yes Database software BMC.CORE:BMC_Product Software Software application/system Database software System Component > Product Yes Yes Database storage BMC.CORE:BMC_DataBaseStorage Hardware Storage Database storage System Component > Database Storage Yes Database system BMC.CORE:BMC_ApplicationInfrastructure Hardware ApplicationInfrastructureType = System > Application Infrastructure Yes DECnet BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address DECnet ProtocolType = "DECnet" Access Point > Protocol Endpoint Yes Dedicated circuit BMC.CORE:BMC_ConnectivityCollection Services Telecom Circuits Collection > Connectivity Collection Yes Department building BMC.CORE:BMC_PhysicalLocation Reference Configuration Facilities Space Logical Entity > Physical Location Yes Desktop computer BMC.CORE:BMC_ComputerSystem Hardware Processing unit Desktop PrimaryCapability = "Workstation" System > Computer System Yes Yes Yes Desktop productivity BMC.CORE:BMC_BusinessService Miscellaneous Service Desktop productivity Logical Entity > Business Service Yes Dictaphone BMC.CORE:BMC_ComputerSystem Hardware Telecommunication Dictaphone System > Computer System Yes Yes Digital line BMC.CORE:BMC_ConnectivityCollection Hardware Collection > Connectivity Collection Yes Digital scanner BMC.CORE:BMC_Equipment Hardware Peripheral Scanner Equipment > Equipment Digitizing pad BMC.CORE:BMC_PointingDevice Hardware Peripheral Digitizing pad System Component > Pointing Device Yes Direct circuit BMC.CORE:BMC_ConnectivityCollection Services Telecom Circuits Collection > Connectivity Collection Yes Directory server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server System > Computer System Yes Disk BMC.CORE:BMC_HardwareSystemComponent Hardware Peripheral Disk System Component > Hardware System Yes Disk array BMC.CORE:BMC_ComputerSystem Hardware Disk device Disk array PrimaryCapability = "Storage," System > Computer System Yes Yes Disk controller BMC.CORE:BMC_HardwareSystemComponent Hardware Disk device Disk controller System Component > Hardware System Yes Disk drive BMC.CORE:BMC_DiskDrive Hardware Disk device Disk drive System Component > Disk Drive Yes Yes Yes Disk partition BMC.CORE:BMC_DiskPartition Hardware Disk device Disk partition System Component > Disk Partition Yes Disk storage BMC.CORE:BMC_Chassis Hardware Storage Disk storage System Component > Chassis Yes Display screen BMC.CORE:BMC_Monitor Hardware Telecommunication Display screen System Component > Monitor Yes Yes DMA channel BMC.CORE:BMC_SystemResource System Component > System Resource Yes DNS server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "DNSServer" System > Computer System Yes Docking station BMC.CORE:BMC_HardwareSystemComponent Hardware Peripheral Docking station System Component > Hardware System Yes Documentation BMC.CORE:BMC_Document Miscellaneous Documentation Documentation Document > Document Driver BMC.CORE:BMC_SystemSoftware Software System Component > System Software Yes DSL modem BMC.CORE:BMC_Equipment Network Modem DSL modem System Component > Hardware System Yes Electronic conferencing BMC.CORE:BMC_BusinessService Miscellaneous Service Electronic conferencing Logical Entity > Business Service Yes BMC.CORE:BMC_BusinessService Miscellaneous Service Logical Entity > Business Service Yes Emergency power generator BMC.CORE:BMC_Equipment Hardware Power Supply Generator Equipment > Equipment Employee BMC.Core:BMC_Person Miscellaneous Service Employee Yes Employee provisioning BMC.CORE:BMC_BusinessService Miscellaneous Service Employee provisioning Logical Entity > Business Service Yes ERP basis BMC.CORE:BMC_BusinessService Miscellaneous Service ERP basis Logical Entity > Business Service Yes Ethernet BMC.CORE:BMC_LAN Network LAN Ethernet Collection > Connectivity Collection Yes Extender BMC.CORE:BMC_ComputerSystem Network Hub Extender PrimaryCapability = "Bridge/Extender" System > Computer System Yes Yes Facility BMC.CORE:BMC_Equipment Hardware Facilities Facility Equipment > Equipment Facility item BMC.CORE:BMC_Equipment Hardware Facilities Facility item Equipment > Equipment Fax machine BMC.CORE:BMC_Equipment Hardware Telecommunication Fax PrinterCapability = "Fax" Equipment > Equipment FDDI BMC.CORE:BMC_ConnectivitySegment Network Segment FDDI ConnectivityType="FDDI" Collection > Connectivity Collection Yes Fiber channel BMC.CORE:BMC_ComputerSystem Network Switch Fiber channel PrimaryCapability = "SANSwitch" System > Computer System Yes Yes Fiber channel array BMC.CORE:BMC_ComputerSystem Hardware Storage Fiber channel array System > Computer System Yes Yes Fiber optic modem BMC.CORE:BMC_Equipment Network Modem Fiber optic modem System Component > Hardware System Yes File BMC.CORE:BMC_Share System Component > Share File & Print BMC.CORE:BMC_BusinessService Miscellaneous Service File & Print Logical Entity > Business Service Yes File server BMC.CORE:BMC_ComputerSystem Hardware Processing unit File server PrimaryCapability = "File Server" System > Computer System Yes Yes Yes Finance BMC.CORE:BMC_BusinessService Miscellaneous Service Finance Logical Entity > Business Service Yes Financial planning application BMC.CORE:BMC_Product Software Software application/system Financial planning application System Component > Product Yes Yes Floppy drive BMC.CORE:BMC_FloppyDrive Hardware Peripheral Floppy drive System Component > Floppy Drive Yes Yes Folder BMC.CORE:BMC_Share System Component > Share Frame relay BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address Frame relay ProtocolType = "Frame Relay" Access Point > Protocol Endpoint Yes Frame relay circuit BMC.CORE:BMC_ConnectivityCollection Hardware Collection > Connectivity Collection Yes Frame relay network BMC.CORE:BMC_WAN Network WAN Frame relay WANType = "Frame Relay" Collection > Wide Area Network (WAN) Yes FTP server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "FTPServer" System > Computer System Yes Gateway BMC.CORE:BMC_ComputerSystem Hardware Telecommunication Gateway PrimaryCapability = "Gateway" System > Computer System Yes Yes Generator BMC.CORE:BMC_Equipment Hardware Power Supply Generator Equipment > Equipment Hard disk BMC.CORE:BMC_Media Hardware System Component > Media Yes Hardware rack component BMC.CORE:BMC_Rack Hardware System Component > Rack Hosting board BMC.CORE:BMC_Card Hardware Card Hosting board System Component > Card Yes Yes Human resource BMC.CORE:BMC_BusinessService Miscellaneous Service Human resource Logical Entity > Business Service Yes HVAC BMC.CORE:BMC_Equipment Hardware Facilities HVAC Equipment > Equipment Infrastructure application BMC.CORE:BMC_Application Software ApplicationType = "InfrastructureApplication" System > Application No Installation manual BMC.CORE:BMC_Document Miscellaneous Documentation Installation manual Document > Document Interactive voice response system (IVR) BMC.CORE:BMC_Product Software Software application/system IVR System Component > Product Yes Yes Internal storage BMC.CORE:BMC_Memory Hardware System Component > Memory Yes Internet access BMC.CORE:BMC_BusinessService Miscellaneous Service Internet access Logical Entity > Business Service Yes IP address BMC.CORE:BMC_IPEndpoint Network Address IP address Access Point > IP Endpoint Yes Yes Yes IP connectivity subnet BMC.CORE:BMC_ConnectivityCollection Network Collection > Connectivity Collection Yes IP endpoint BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address IP Address Access Point > Protocol Endpoint Yes

3 CI Class Product Categorization Tier 1 Product Categorization Tier 2 Product Categorization Tier 3 Other attributes to set IP phone BMC.CORE:BMC_ComputerSystem Hardware Telecommunication IP Phone PrimaryCapability = "IP phone" System > Computer System Yes Yes ipod BMC.CORE:BMC_Equipment Hardware Telecommunication Telephone Equipment > Equipment IPX connectivity network BMC.CORE:BMC_ConnectivityCollection Network Collection > Connectivity Collection Yes IPX network number BMC.CORE:BMC_IPXConnectivityNetwork Network Collection > IPX Connectivity Network ISDN modem BMC.CORE:BMC_Equipment Network Modem ISDN modem System Component > Hardware System Yes ITIL Change BMC.CORE:BMC_BusinessProcess Miscellaneous Service ITIL Change Logical Entity > Business Service Yes ITIL Incident BMC.CORE:BMC_BusinessProcess Miscellaneous Service ITIL Incident Logical Entity > Business Service Yes IVR (Interactive Voice Response) BMC.CORE:BMC_Product Software Software application/system IVR System Component > Product Yes Yes Keyboard BMC.CORE:BMC_Keyboard Hardware Peripheral Keyboard System Component > Keyboard Yes Label software BMC.CORE:BMC_Product Software Software application/system Label software System Component > Product Yes Yes LAN BMC.CORE:BMC_LAN Network LAN Ethernet Collection > Local Area Network (LAN) Yes LAN endpoint BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address MAC Address Access Point > Protocol Endpoint Yes LAN segment BMC.CORE:BMC_ConnectivitySegment Network Segment Unknown, Other, Ethernet, TokenRing, Collection > Connectivity Segment Yes Laptop computer BMC.CORE:BMC_ComputerSystem Hardware Processing unit Laptop PrimaryCapability = "Workstation" System > Computer System Yes Yes Yes Layer 3 switch BMC.CORE:BMC_ComputerSystem Network Switch Data switch PrimaryCapability = "Layer 3 switch" System > Computer System Yes Yes LDAP server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "LDAPServer" System > Computer System Yes Line BMC.CORE:BMC_ConnectivityCollection Services Telecom Line Collection > Connectivity Collection Yes LNs collection BMC.CORE:BMC_ConnectivityCollection Network Collection > Connectivity Collection Yes Load balancer BMC.CORE:BMC_ComputerSystem Hardware PrimaryCapability = "LoadBalancer" System > Computer System Yes Yes Local area network BMC.CORE:BMC_LAN Network LAN Ethernet Collection > Local Area Network (LAN) Yes Local file system BMC.CORE:BMC_LocalFileSystem System Component > Local File System Yes Yes Local printer BMC.CORE:BMC_Printer Hardware Peripheral Local printer System > Printer Yes (network printers) Yes (local printers) Logical network (LN) BMC.CORE:BMC_LNsCollection Network Collection > LNs Collection Yes Logical partition (LPAR) BMC.CORE:BMC_ComputerSystem Hardware Virtual systems LPAR VirtualSystemType = "LPAR", isvirtual = "Yes" System > Virtual System Yes Yes Logistics BMC.CORE:BMC_BusinessService Miscellaneous Service Logistics Logical Entity > Business Service Yes LPAR (logical partition) BMC.CORE:BMC_ComputerSystem Hardware Virtual systems LPAR VirtualSystemType = "LPAR", isvirtual = "Yes" System > Virtual System Yes MAC address BMC.CORE:BMC_LANEndpoint Network Address MAC address Access Point > LAN Endpoint Yes Mail server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "MailServer" System > Computer System Yes Mainframe partition BMC.CORE:BMC_ComputerSystem Hardware Virtual systems Mainframe partition VirtualSystemType = "LPAR", isvirtual = "Yes" System > Computer System Yes Yes Mainframe virtual system BMC.CORE:BMC_ComputerSystem Software Virtual Systems Mainframe Yes Yes Mainframe virtual system enabler BMC.CORE:BMC_ComputerSystem Software Virtual Systems Mainframe Yes Yes Maintenance tool BMC.CORE:BMC_Equipment Hardware Equipment > Equipment Manufacturing BMC.CORE:BMC_BusinessService Miscellaneous Service Manufacturing Logical Entity > Business Service Yes Memory BMC.CORE:BMC_Memory Hardware Component Memory System Component > Memory Yes Yes Memory-mapped I/O BMC.CORE:BMC_SystemResource System Component > System Resource Yes Message queue BMC.CORE:BMC_SystemResource System Component > System Resource Yes Message server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "MessageServer" System > Computer System Yes Microsoft Windows NT network BMC.CORE:BMC_NTDomain Network System > NT Domain Yes Mobile user device BMC.CORE:BMC_ComputerSystem Hardware Personal computer PDA PrimaryCapability = "Mobile User Device" System > Computer System Yes Yes Modular switching system BMC.CORE:BMC_ComputerSystem Hardware Telecommunication PBX System > Computer System Yes Yes Monitor BMC.CORE:BMC_Monitor Hardware Peripheral Monitor System Component > Monitor Yes Yes Monitor wall-mount BMC.CORE:BMC_Equipment Hardware Telecommunication Video Conferencing equipment Equipment > Equipment Monitoring appliance BMC.CORE:BMC_ComputerSystem Hardware Peripheral Monitoring appliance System > Computer System Yes Yes Motherboard BMC.CORE:BMC_Card Hardware Card Motherboard System Component > Card Yes Yes Mouse BMC.CORE:BMC_PointingDevice Hardware Peripheral Mouse System Component > Pointing Device Yes Multi-function device BMC.CORE:BMC_Printer Hardware Peripheral Multi-function device PrinterCapability = "Multi-function device" System > Printer Yes (network printers) Yes (local printers) Multimedia cart BMC.CORE:BMC_Equipment Hardware Telecommunication Video Conferencing equipment Equipment > Equipment Multimedia messaging system BMC.CORE:BMC_Equipment Hardware Telecommunication Voice Mail System Equipment > Equipment Music on hold system BMC.CORE:BMC_ComputerSystem Hardware Telecommunication Music on hold system System > Computer System Yes Yes Named pipe BMC.CORE:BMC_SystemResource System Component > System Resource Yes Network BMC.CORE:BMC_BusinessService Miscellaneous Service Network Logical Entity > Business Service Yes Network attached storage BMC.CORE:BMC_ComputerSystem Hardware Storage Network attached storage System > Computer System Yes Yes Network interface BMC.CORE:BMC_NetworkPort Hardware System Component > Network Port Yes Yes Network interface card BMC.CORE:BMC_NetworkPort Hardware Card Network interface card System Component > Network Port Yes Yes Yes Network management software BMC.CORE:BMC_Product Software Software application/system Network management software System Component > Product Yes Yes Network port BMC.CORE:BMC_NetworkPort Network System Component > Hardware System Yes Yes Network printer BMC.CORE:BMC_Printer Hardware Peripheral Network printer PrinterCapability = "Network printer" System > Printer Yes (network printers) Yes (local printers) News server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "NewsServer" System > Computer System Yes Non-windows workstation BMC.CORE:BMC_ComputerSystem Hardware Personal computer Non-windows workstation System > Computer System Yes Yes Yes NT domain BMC.CORE:BMC_AdminDomain Network System > NT Domain Yes Online documentation BMC.CORE:BMC_Document Miscellaneous Documentation Online documentation Document > Document Operating system BMC.CORE:BMC_OperatingSystem Software Operating system software Operating system System Component > Operating System Yes Yes Order processing BMC.CORE:BMC_BusinessService Miscellaneous Service Order processing Logical Entity > Business Service Yes Package BMC.CORE:BMC_Package Software Software distribution Package System Component > Package Yes Pager BMC.CORE:BMC_ComputerSystem Hardware Telecommunication Pager System > Computer System Yes Yes Palm BMC.CORE:BMC_ComputerSystem Hardware Personal computer PDA System > Computer System Yes Yes Patch BMC.CORE:BMC_Patch Software Software application/system Patch System Component > Patch Yes Yes Patch panel BMC.CORE:BMC_HardwareSystemComponent Hardware Data center Patch panel System Component > Hardware System Yes Payroll BMC.CORE:BMC_BusinessService Miscellaneous Service Payroll Logical Entity > Business Service Yes PBX (Voice switch) BMC.CORE:BMC_HardwareSystemComponent Network Switch Voice switch System Component > Hardware System Yes PDA (personal digital assistant) BMC.CORE:BMC_ComputerSystem Hardware Processing unit PDA PrimaryCapability = "Mobile User Device" System > Computer System Yes Yes PDU BMC.CORE:BMC_ComputerSystem Hardware Image device PDU System > Computer System Yes Yes Personal digital assistant (PDA) BMC.CORE:BMC_ComputerSystem Hardware Processing unit PDA PrimaryCapability = "Mobile User Device" System > Computer System Yes Yes Personal printer BMC.CORE:BMC_Printer Hardware Peripheral Personal printer PrinterCapability = "Personal printer" System > Printer Yes (network printers) Yes Personal router BMC.CORE:BMC_ComputerSystem Hardware Router Personal router System > Computer System Yes Yes Physical cluster BMC.CORE:BMC_Cluster Hardware PrimaryCapability = "Physical Cluster" System > Cluster Yes Physical location BMC.CORE:BMC_PhysicalLocation Reference Configuration Facilities Space Logical Entity > Physical Location Yes Pocket PC BMC.CORE:BMC_ComputerSystem Hardware Personal computer PDA System > Computer System Yes Yes Pointing device BMC.CORE:BMC_PointingDevice Hardware Peripheral Mouse System Component > Hardware System Yes Port router BMC.CORE:BMC_ComputerSystem Hardware Router Port router System > Computer System Yes Yes Print server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "PrintServer" System > Computer System Yes Printer BMC.CORE:BMC_Printer Hardware Peripheral Printer PrimaryCapability = "Print" System > Printer Yes (network printers) Yes (local printers) Process document BMC.CORE:BMC_Document Miscellaneous Documentation Process document Document > Document Processer Card BMC.CORE:BMC_Card Hardware Card Processor card CardType = "BaseBoard" System Component > Card Yes Yes

4 CI Class Product Categorization Tier 1 Product Categorization Tier 2 Product Categorization Tier 3 Other attributes to set Processing node BMC.CORE:BMC_Chassis Hardware System Component > Chassis Yes Processor BMC.CORE:BMC_Processor Hardware Processing unit Processor System Component > Hardware System Yes Yes Yes Product BMC.CORE:BMC_Product Software Software application/system Product System Component > Product Yes Yes Production printer BMC.CORE:BMC_Printer Hardware Peripheral Production printer PrinterCapability = "Production printer" System > Printer Yes (network printers) Yes (local printers) Projector BMC.CORE:BMC_Equipment Hardware Peripheral Projector DisplayType = "Projector" Equipment > Equipment Protocol endpoint BMC.CORE:BMC_ProtocolEndpoint Miscellaneous Address Protocol endpoint Access Point > Protocol Endpoint Yes Quality control BMC.CORE:BMC_BusinessService Miscellaneous Service Quality control Logical Entity > Business Service Yes Rack BMC.CORE:BMC_Chassis Hardware Data center Rack System Component > Chassis Yes Rack mount monitor BMC.CORE:BMC_Monitor Hardware Peripheral Rack mount monitor System Component > Monitor Yes Yes Raid array BMC.CORE:BMC_ComputerSystem Hardware Storage Raid array System > Computer System Yes Yes RAID storage device BMC.CORE:BMC_ComputerSystem Hardware Storage RAID storage device PrimaryCapability = "RAIDStorageDevice" System > Computer System Yes Yes Remote access server BMC.CORE:BMC_ComputerSystem Network Router Remote access server PrimaryCapability = "Router" System > Computer System Yes Yes Remote file system BMC.CORE:BMC_RemoteFileSystem System Component > Remote File System Yes Reporting BMC.CORE:BMC_Product Software Software application/system Reporting System Component > Product Yes Yes Resource planning application BMC.CORE:BMC_Product Software Software application/system Resource planning application System Component > Product Yes Yes Resource pool BMC.CORE:BMC_ResourcePool Unknown Unknown BMC Discovered System Component > BMC Resource Pool Resource server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "ResourceServer" System > Computer System Yes Role BMC.CORE:BMC_Role Collection > Role Yes Sales tracking BMC.CORE:BMC_BusinessService Miscellaneous Service Sales tracking Logical Entity > Business Service Yes Scanner BMC.CORE:BMC_Equipment Hardware Peripheral Scanner Equipment > Equipment Scheduling software BMC.CORE:BMC_Product Software Software application/system Scheduling software System Component > Product Yes Yes Search engine software BMC.CORE:BMC_Product Software Software application/system Search engine software System Component > Product Yes Yes Secure shell server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "SecureShellServer" System > Computer System Yes Security server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "SecurityServer" System > Computer System Yes Security software BMC.CORE:BMC_Product Software Software application/system Security software System Component > Product Yes Yes Self-service help desk BMC.CORE:BMC_BusinessService Miscellaneous Service Self-service help desk Logical Entity > Business Service Yes Server BMC.CORE:BMC_ComputerSystem Hardware Processing unit Server PrimaryCapability = "Server" System > Computer System Yes Yes Yes Service management BMC.CORE:BMC_BusinessService Miscellaneous Service Service management Logical Entity > Business Service Yes Share BMC.CORE:BMC_LogicalSystemComponent System Component > Logical System Yes Shared memory segment BMC.CORE:BMC_SystemResource System Component > System Resource Yes Siebel Enterprise BMC.CORE:BMC_ApplicationInfrastructure Software ApplicationInfrastructureType = "SiebelEnterprise" System > Application Infrastructure Yes Sign board BMC.CORE:BMC_Monitor Hardware Telecommunication Sign board System Component > Monitor Yes Yes SIM card BMC.CORE:BMC_Card Hardware Card SIM card System Component > Card Yes Yes SMDS network BMC.CORE:BMC_WAN Network WAN SMDS WANType = "SMDS" Collection > Wide Area Network (WAN) Yes Software BMC.CORE:BMC_Product Software Software application/system Software System Component > Product Yes Yes Software development software BMC.CORE:BMC_Product Software Software application/system Software development software System Component > Product Yes Yes Software patch BMC.CORE:BMC_Patch Software Software application/system Patch System Component > Patch Yes Yes Software server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server System > Computer System Yes Software suite BMC.CORE:BMC_Product Software Software application/system Software suite System Component > Product Yes Yes Solaris virtual system BMC.CORE:BMC_ComputerSystem Hardware Server Yes Yes Standard application BMC.CORE:BMC_Application Software ApplicationType = "StandardApplication" System > Application Standard operating system BMC.CORE:BMC_OperatingSystem Software Operating system software Standard operating system System Component > Operating System Yes Yes Yes Subnet BMC.CORE:BMC_IPConnectivitySubnet Network Subnet TCP/IP Collection > IP Connectivity Subnet Yes System management software BMC.CORE:BMC_Product Software Software application/system System management software System Component > Product Yes Yes System software BMC.CORE:BMC_SystemSoftware Software System Component > System Software Yes Tape BMC.CORE:BMC_Media Hardware System Component > Media Yes Tape array BMC.CORE:BMC_HardwareSystemComponent Hardware Tape device Tape array System Component > Hardware System Yes Tape controller BMC.CORE:BMC_HardwareSystemComponent Hardware Tape device Tape controller System Component > Hardware System Yes Tape device BMC.CORE:BMC_TapeDrive Hardware Tape device Tape device System Component > Tape Drive Yes Tape drive BMC.CORE:BMC_TapeDrive Hardware Tape device Tape drive System Component > Tape Drive Yes Tape library BMC.CORE:BMC_ComputerSystem Hardware PrimaryCapability = "TapeLibrary" System > Computer System Yes Yes Tape robot BMC.CORE:BMC_HardwareSystemComponent Hardware Tape device Tape robot System Component > Hardware System Yes Tape storage BMC.CORE:BMC_Chassis Hardware Storage Tape storage System Component > Chassis Yes Technical manual BMC.CORE:BMC_Document Miscellaneous Documentation Technical manual Document > Document Telephone BMC.CORE:BMC_Equipment Hardware Telecommunication Telephone Equipment > Equipment Telnet server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "TelnetServer" System > Computer System Yes Terminal BMC.CORE:BMC_HardwareSystemComponent Hardware Peripheral Terminal System Component > Hardware System Yes Terminal server BMC.CORE:BMC_ComputerSystem Hardware Processing unit Server PrimaryCapability = "Terminal server" System > Computer System Yes Yes Token ring BMC.CORE:BMC_ConnectivitySegment Network Segment Token ring ConnectivityType="TokenRing" Collection > Connectivity Collection Yes Touch pad BMC.CORE:BMC_PointingDevice Hardware Peripheral Touch pad System Component > Pointing Device Yes Track ball BMC.CORE:BMC_PointingDevice Hardware Peripheral Track ball System Component > Pointing Device Yes Transaction definition BMC.CORE:BMC_Transaction Transaction server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "TransactionServer" System > Computer System Yes Uninterrupted power supply BMC.CORE:BMC_UPS Hardware Power Supply Uninterrupted power supply System Component > UPS Yes UNIX BMC.CORE:BMC_ComputerSystem Hardware Processing unit Server System > Computer System Yes Yes Yes UNIX server BMC.CORE:BMC_ComputerSystem Hardware Processing unit Server System > Computer System Yes Yes Yes UPS BMC.CORE:BMC_UPS Hardware Network Infrastructure UPS System Component > UPS Yes User manual BMC.CORE:BMC_Document Miscellaneous Documentation User manual Document > Document User productivity application BMC.CORE:BMC_Product Software Software application/system User productivity application System Component > Product Yes Yes Vehicle BMC.CORE:BMC_Equipment Hardware Equipment > Equipment Video card BMC.CORE:BMC_Card Hardware Card Video card CardType = "VideoCard" System Component > Card Yes Yes Video circuit BMC.CORE:BMC_ConnectivityCollection Services Telecom Circuits Collection > Connectivity Collection Yes Video conferencing BMC.CORE:BMC_BusinessService Miscellaneous Service Video conferencing Logical Entity > Business Service Yes Video conferencing equipment BMC.CORE:BMC_Equipment Hardware Telecommunication Video conferencing equipment Equipment > Equipment Video processor BMC.CORE:BMC_Processor Hardware Component Video processor ProcessorFamily = "Video processor" System Component > Processor Yes Yes Viewer application BMC.CORE:BMC_Product Software Software application/system Viewer application System Component > Product Yes Yes Virtual cluster BMC.CORE:BMC_Cluster Hardware Virtual systems Cluster (virtual) PrimaryCapability = "Virtual Cluster" System > Cluster Yes Virtual server BMC.CORE:BMC_ComputerSystem Hardware Processing unit Server System > Computer System Yes Yes Virtual system BMC.CORE.BMC_ComputerSystem Reference Configuration Server Virtual system System > Virtual System Yes Yes Yes Virtual system configuration BMC.CORE:BMC_VirtualSystemSettingData Unknown Unknown BMC Discovered Settings > Virtual System Setting Data Yes Yes Virtual system enabler BMC.CORE:BMC_VirtualSystemEnabler Reference Configuration System Component > Virtual System Enabler Yes Virtualization operating system BMC.CORE.BMC_VirtualSystemEnabler Software Operating system software Virtualization operating system System Component > Virtual System Enabler Yes VM BMC.CORE:BMC_VirtualSystemEnabler Reference Configuration Business service management VM System Component > Virtual System Enabler Yes VMWare BMC.CORE:BMC_ComputerSystem Hardware Server System > Computer System Yes Yes Yes

5 CI Class Product Categorization Tier 1 Product Categorization Tier 2 Product Categorization Tier 3 Other attributes to set VMWare image BMC.CORE:BMC_ComputerSystem Hardware Server VMWare image VirtualSystemType = "VMWare", isvirtual = "Yes" System > Computer System Yes Yes VMWare virtual host BMC.CORE:BMC_ComputerSystem Hardware Server VMWare virtual host System > Computer System Yes Yes Yes VMWare virtual machine BMC.CORE:BMC_ComputerSystem Hardware Server System > Computer System Yes Yes Yes Voice card BMC.CORE:BMC_Card Hardware Card Voice card CardType = "SoundCard" System Component > Card Yes Yes Voice mail system BMC.CORE:BMC_ComputerSystem Hardware Telecommunication Voice mail system System > Computer System Yes Yes Voice switch (PBX) BMC.CORE:BMC_HardwareSystemComponent Network Switch Voice switch System Component > Hardware System Yes VPN BMC.CORE:BMC_ConnectivitySegment Network Segment Unknown, Other, Ethernet, TokenRing, Collection > Connectivity Segment Yes WAN BMC.CORE:BMC_WAN Network WAN General? WANType = "Unknown" Collection > Wide Area Network (WAN) Yes Warehouse management BMC.CORE:BMC_BusinessService Miscellaneous Service Warehouse management Logical Entity > Business Service Yes Web conferencing BMC.CORE:BMC_BusinessService Services Telecom Web Conferencing Logical Entity > Business Service Yes Web server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "WEBServer" System >Computer System Yes Web server software BMC.CORE:BMC_Product Software Software application/system Web server software System Component > Product Yes Yes Web services server BMC.CORE:BMC_SoftwareServer Software Software application/system Software Server SoftwareServerType = "WebServicesServer" System >Computer System Yes Web site BMC.CORE:BMC_LogicalSystemComponent Miscellaneous Instance Web site System Component > Logical System Yes Wide area network BMC.CORE:BMC_WAN Network WAN General? WANType = "Unknown" Collection > Wide Area Network (WAN) Yes Windows server BMC.CORE:BMC_ComputerSystem Hardware Processing unit Server System >Computer System Yes Yes Yes Wireless access point BMC.CORE:BMC_CommunicationEndpoint Hardware Telecommunication Wireless access point Access Point > Communication Endpoint Yes Wireless card BMC.CORE:BMC_Card Hardware Card Wireless card CardType = "WirelessCard" System Component > Card Yes Yes Wireless SIM card BMC.CORE:BMC_Card Hardware Card Wireless SIM card CardType = "WirelessSIMCard" System Component > Card Yes Yes Workstation BMC.CORE:BMC_ComputerSystem Hardware Peripheral Workstation PrimaryCapability = "Workstation" System > Computer System Yes Yes X.25 network BMC.CORE:BMC_WAN Network WAN X.25 WANType = "X.25" Collection > Wide Area Network (WAN) Yes ZIP drive BMC.CORE:BMC_ComputerSystem Hardware Storage ZIP drive System > Computer System Yes Yes

6 Relationship Normalization Table This table shows logical relationships types that you can create using Common Data Model (CDM) relationship classes. Most relationship classes can represent several logical relationships types, some of which relate different CI classes. The Name attribute specifies which logical relationship type an instance represents. For example, to represent an installed software patch you should create an instance of BMC_Component to relate instances of BMC_Software and BMC_Patch. You should then set the Name attribute of the relationship to PRODUCTPATCH (see row 12). To represent an affinity dependency you should create an instance of BMC_Dependency to relate two instances of BMC_System and set the Name attribute of the relationship to AFFINITYDEPENDENCY (see row 70). TIP: To make your data compatible with future versions of BMC Software products, use only the values in this table when populating the Name attribute of relationships. Future products will enforce these values. CDM relationship class Name attribute value Source CI class Destination CI class Attribute Constraints or Notes BMC_ApplicationSystemServices APPLICATIONSYSTEMSERVICES BMC_ApplicationSystem BMC_SystemService BMC_Component CONTAINEDDOMAIN BMC_AdminDomain BMC_AdminDomain BMC_Component COMPONENT BMC_BaseElement BMC_BaseElement BMC_Component DATABASEDATASTORAGE BMC_DataBase BMC_DataBaseStorage BMC_Component CLUSTEREDSYSTEM BMC_Cluster BMC_ComputerSystem BMC_Component SUBHWCOMPONENT BMC_HardwarePackage BMC_HardwareSystemComponent BMC_Component PRODUCTINPACKAGE BMC_Package BMC_Product BMC_Component PRODUCTPATCH BMC_Software BMC_Patch BMC_Component HOSTEDRESOURCEPOOL BMC_System BMC_ResourcePool BMC_Component RESOURCEOFGROUP BMC_SystemResource BMC_SystemResource BMC_ Component ROCONTRACTSASROLINE BMC_RequestableOffering BMC_ContractLine Destination.ContractLineType="RequestOfferingLine" BMC_ Component SOCONTRACTSASSOLINE BMC_ServiceOffering BMC_ContractLine Destination.ContractLineType="ServiceOfferingLine" BMC_ Component SOLINEISPARENTOFROLINE BMC_ContractLine BMC_ContractLine Source.ContractLineType="ServiceOfferingLine" AND Destination.ContractLineType="RequestOfferingLine" BMC_ Component OFFERINGPRICE BMC_Offering BMC_Price BMC_ Component OFFERINGCOST BMC_Offering BMC_Cost BMC_ Component OFFERINGOPTION BMC_Offering BMC_Option BMC_ Component OPTIONCOMPRISEDOFOPTIPONCHOICE BMC_Option BMC_OptionChoice BMC_ Component OPTIONLINERECORDSOPTIONCHOICE BMC_OptionChoice BMC_ContractLine Destination.ContractLineType="SelectedOptionLine" BMC_ Component OPTIONCHOICECOST BMC_OptionChoice BMC_Cost BMC_ Component OPTIONCHOICEPRICE BMC_OptionChoice BMC_Price BMC_ Component OPTIONLINEPARTOFSOLINE BMC_ContractLine BMC_ContractLine Source.ContractLineType="ServiceOfferingLine" AND Destination.ContractLineType="SelectedOptionLine" BMC_Component ROCREATESADDONLINE BMC_RequestableOffering BMC_ContractLine Source.IsAddOn="Yes" AND Destination.ContractLineType ="AddOnServiceLine" BMC_Component SOLINEISPARENTOFADDONLINE BMC_ContractLine BMC_ContractLine Source.ContractLineType="ServiceOfferingLine" AND Destination. ContractLineType ="AddOnServiceLine" BMC_Component SELECTEDOPTIONLINEPARTOFADDONLINE BMC_ContractLine BMC_ContractLine Source.ContractLineType="AddOnServiceLine" AND Destination. ContractLineType="SelectedOptionLine" BMC_Component CONTRACTLINECOVERSOFFERINGINSTANCE BMC_ContractLine BMC_ServiceOfferingInstance BMC_Component DELVERYROLINE BMC_RequestableOffering BMC_ContractLine Destination. ContractLineType ="DeliveryROLine" BMC_Component SYSTEMPARTITION BMC_Mainframe BMC_ComputerSystem BMC_ContractComponent CONTRACTLINEINCONTRACT BMC_Contract BMC_ContractLine BMC_Dependency MANAGEDDATABASE BMC_SoftwareServer BMC_DataBase Source.SoftwareServerType= 2 (DatabaseServer) BMC_Dependency APPLICATIONSYSTEMDEPENDENCY BMC_ApplicationSystem BMC_ApplicationSystem BMC_Dependency DEPLOYEDAPPLICATION BMC_ApplicationSystem BMC_Application BMC_Dependency SAPDBRESOURCEAPPLICATIONSYSTEM BMC_ApplicationSystem BMC_SystemResource BMC_Dependency DEPENDENCY BMC_BaseElement BMC_BaseElement BMC_Dependency RESOURCEPROVIDESACCESSTOELEMENT BMC_BaseElement BMC_SystemResource BMC_Dependency SERVICEDELIVEREDBY BMC_BaseElement BMC_BusinessService Destination.ServiceType="20 (Technical)" BMC_Dependency BUSINESSSERVICESUPPORTEDBYTECHNICALSERVICE BMC_BusinessService BMC_BusinessService Source.ServiceType="20 (Technical)" and Destination.ServiceType="10 (Business)" BMC_Dependency HOSTEDLOGICALSYSTEM BMC_Cluster BMC_ComputerSystem BMC_Dependency APPLICATIONSYSTEMCOMPUTER BMC_ComputerSystem BMC_ApplicationSystem, BMC_SoftwareServer BMC_Dependency HOSTEDVIRTUALSYSTEM BMC_ComputerSystem BMC_ComputerSystem Destination.IsVirtual="Yes" BMC_Dependency DISKDRIVEPARTITION BMC_DiskDrive BMC_DiskPartition BMC_Dependency FILESYSTEMPARTITION BMC_DiskPartition BMC_LocalFileSystem BMC_Dependency BLADESYSTEMDEPENDENCY BMC_Equipment BMC_ComputerSystem BMC_Dependency USEHARDWARE BMC_HardwareSystemComponent BMC_LogicalSystemComponent BMC_Dependency OFFERINGCOVERSCONTRACTLINE BMC_Offering BMC_ContractLine BMC_Dependency OFFERINGENABLESOFFERING BMC_Offering BMC_Offering Source.OfferingType="10 (Service)" and Destimation.OfferingType="20 (Requestable)" BMC_Dependency APPLICATIONSYSTEMOS BMC_OperatingSystem BMC_ApplicationSystem BMC_Dependency ORGANIZATIONPROVIDESSERVICE BMC_Organization BMC_BusinessService BMC_Dependency SERVICESUPPORTEDBYORGANIZATION BMC_Organization BMC_BusinessService BMC_Dependency ORGANIZATIONISCUSTOMERFORCONTRACT BMC_Organization BMC_Contract BMC_Dependency ORGANIZATIONCOVEREDUNDERCONTRACTLINE BMC_Organization BMC_ContractLine BMC_Dependency SERVICESUPPORTEDBYPERSON BMC_Person BMC_BusinessService BMC_Dependency PERSONCOVEREDUNDERCONTRACTLINE BMC_Person BMC_ContractLine BMC_Dependency LOCATEDIN BMC_PhysicalLocation BMC_BaseElement BMC_Dependency BINDSTO BMC_ProtocolEndpoint BMC_AccessPoint BMC_Dependency RESOURCEALLOCATIONFROMPOOL BMC_ResourcePool BMC_ResourceAllocationSettingData BMC_Dependency ELEMENTALLOCATEDFROMPOOL BMC_ResourcePool BMC_BaseElement BMC_Dependency MEMBERALLOCATEDFROMPOOL BMC_ResourcePool BMC_BaseElement BMC_Dependency MAILSERVERTOLDAPSERVER BMC_SoftwareServer BMC_SoftwareServer Source.SoftwareServer="11 (MailServer)" and Destination.SoftwareServerType="14 (LDAPServer)" BMC_Dependency AFFINITYDEPENDENCY BMC_System BMC_System BMC_Dependency USERESOURCE BMC_SystemResource BMC_BaseElement BMC_Dependency RESOURCEGROUPDEPENDENCY BMC_SystemResource BMC_ComputerSystem BMC_Dependency RESOURCEDEPENDENCY BMC_SystemResource BMC_SystemResource BMC_Dependency SERVICEACCESSPOINT BMC_SystemService BMC_AccessPoint BMC_Dependency SYSTEMSERVICESERVICEDEPENDENCY BMC_SystemService BMC_SystemService BMC_Dependency VIRTUALSYSTEMOS BMC_VirtualSystemEnabler BMC_ComputerSystem Distination.IsVirtual="Yes" BMC_Dependency RESIDESON BMC_LogicalDisk BMC_LocalFileSystem BMC_Dependency MOUNTEDON BMC_LocalFileSystem BMC_RemoteFileSystem BMC_Dependency SOENABLESRO BMC_ServiceOffering BMC_RequestableOffering BMC_ Dependency OFFERINGLINECOVERSPERSON BMC_ContractLine BMC_Person Source.ContractLineType = "SelectedOptionLine" OR Source.ContractLineType="ServiceOfferingLine" BMC_ Dependency OFFERINGLINECOVERSORG BMC_ContractLine BMC_Organization Source.ContractLineType="SelectedOptionLine" OR Source.ContractLineType="ServiceOfferingLine" BMC_ Dependency ADDONSERVCIECOVERSINFRASTRUCTURECI BMC_ContractLine BMC_BaseElement Source.ContractLineType="AddOnServiceLine" AND Destination.ContractLineType="SelectedOptionLine" BMC_ Dependency ADDONSERVICEFORPERSON BMC_ContractLine BMC_Person Source.ContractLineType=AddOnServiceLine BMC_Dependency ADDONSERVICEFORORGANIZATION BMC_ContractLine BMC_Organization Source.ContractLineType="AddOnServiceLine"

7 CDM relationship class Name attribute value Source CI class Destination CI class Attribute Constraints or Notes BMC_Dependency DOCUMENTDESCRIBESOFFERING BMC_Document BMC_ServiceOffering Source.DocumentPurpose="BluePrintDeploymentModel" BMC_Dependency FUNCTIONALMODELPROVIDESDEPLOYMENTMODEL BMC_Document BMC_Document Source.DocumentPurpose="BluePrintFunctionalModel" AND Destination.DocumentPurpose="BluePrintDeploymentModel" BMC_Dependency ORGANIZATIONISPROVIDERFORCONTRACT BMC_Organization BMC_Contract BMC_Dependency SOSUPPORTSSO BMC_ServiceOffering BMC_ServiceOffering BMC_Dependency TAGGEDWITH BMC_BaseElement BMC_Tag BMC_Dependency NETWORKLINK BMC_ComputerSystem BMC_ComputerSystem (host) Source.PrimaryCapability="Switch", "Router" or Layer_3_Switch Destination.PrimaryCapability="Server" or "Desktop" or "Laptop" BMC_Dependency COUPLINGFACILITYOS BMC_MFCouplingFacility BMC_OperatingSystem BMC_Dependency STORAGESUBSYSTEMOS BMC_StorageSubsystem BMC_OperatingSystem BMC_Dependency DASDOS BMC_DiskDrive BMC_OperatingSystem BMC_Dependency TAPEOS BMC_TapeDrive BMC_OperatingSystem BMC_ElementLocation ELEMENTLOCATION BMC_BaseElement BMC_PhysicalLocation BMC_ElementLocation OFFERINGLINECOVERSLOCATION BMC_ContractLine BMC_PhysicalLocation Source.ContractLineType = "SelectedOptionLine" OR Source.ContractLineType= "ServiceOfferingLine" BMC_HostedAccessPoint HOSTEDACCESSPOINT BMC_ComputerSystem BMC_IPEndpoint BMC_HostedAccessPoint HOSTEDACCESSPOINT BMC_System BMC_AccessPoint BMC_HostedAccessPoint HOSTEDACCESSPOINT BMC_SoftwareServer BMC_RoutingGroupConnector BMC_HostedService HOSTEDSERVICE BMC_System BMC_SystemService BMC_HostedSystemComponents INSTALLEDSOFTWARE BMC_ComputerSystem BMC_Product, BMC_Patch, BMC_Package BMC_HostedSystemComponents SYSTEMBIOS BMC_ComputerSystem BMC_BIOS_Element BMC_HostedSystemComponents SYSTEMDEVICE BMC_ComputerSystem BMC_Card BMC_HostedSystemComponents SYSTEMDEVICE BMC_ComputerSystem BMC_CDROMDrive BMC_HostedSystemComponents SYSTEMDEVICE BMC_ComputerSystem BMC_Chassis BMC_HostedSystemComponents SYSTEMDEVICE BMC_ComputerSystem BMC_DiskDrive BMC_HostedSystemComponents SYSTEMDEVICE BMC_ComputerSystem BMC_LogicalDisk BMC_HostedSystemComponents SYSTEMDEVICE BMC_ComputerSystem BMC_Memory BMC_HostedSystemComponents SYSTEMDEVICE BMC_ComputerSystem BMC_StorageVolume BMC_HostedSystemComponents HOSTEDSYSTEMCOMPONENTS BMC_ComputerSystem BMC_DiskPartition BMC_HostedSystemComponents HOSTEDSYSTEMCOMPONENTS BMC_System BMC_SystemComponent BMC_HostedSystemComponents SYSTEMHARDWARE BMC_ComputerSystem BMC_HardwareSystemComponent BMC_HostedSystemComponents FILESYSTEMPARTITION BMC_ComputerSystem BMC_LocalFileSystem BMC_HostedSystemComponents SYSTEMHARDWARE BMC_ComputerSystem BMC_Monitor BMC_HostedSystemComponents SYSTEMHARDWARE BMC_ComputerSystem BMC_NetworkPort BMC_HostedSystemComponents SYSTEMHARDWARE BMC_ComputerSystem BMC_Processor BMC_HostedSystemComponents SYSTEMOS BMC_ComputerSystem BMC_OperatingSystem BMC_HostedSystemComponents SYSTEMRESOURCES BMC_Cluster BMC_SystemResource BMC_HostedSystemComponents SYSTEMRESOURCES BMC_System BMC_SystemResource BMC_HostedSystemComponents HOSTEDFILESYSTEM BMC_ComputerSystem BMC_LocalFileSystem

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