Member Guide. Your Source For AcAdvantage Program Information

Transcription

1 Member Guide Your Source For AcAdvantage Program Information

2 Welcome Aboard! We re excited to have you as a member of the American Airlines AAAdvantage Ac dvantage program. This member guide can help you understand the program, find mileage-earning opportunities and plan for ways to redeem your miles. Inside you ll find information on hundreds of AAdvantage program participants, including phone numbers and/or Web addresses. AcAdvantage Program Overview As a member of the AAdvantage program, you know that you can earn miles each time you purchase an eligible published-fare ticket and fly on American Airlines, American Eagle, AmericanConnection or any of our over 20 participating air carriers. You can also earn bonus miles* for flying on an eligible purchased Business Class or First Class ticket on American Airlines and all participating airlines, adding to your total mileage: An additional 25% of flight mileage flown in Business Class, or An additional 50% of flight mileage flown in First Class. Because not everyone is a frequent traveler, we also extend mileage-earning opportunities through AAdvantage program participants** such as: Co-branded credit cards in 30 countries worldwide Leading hotel chains Car rental agencies Special services and retail Financial services and investment companies Internet service providers and many more. See pages of this guide for a list of participants and their contact information. *Domestic Japan Business Class flights on JAL earn a bonus of 10%. **Please visit AAcAA.com Ac.com or contact your local AAdvantage/American Airlines Reservations office for the most up-to-date list of participants and information. List of participating carriers subject to change without notice.

3 c c c C O N T E N T S Earning Miles On AcAdvantage Airline Participants 2-3 Attaining Elite Member Status 4 Earning Your Miles 5 Tracking Your Miles 5 Redeeming Your Miles 6 Ticket Awards 6 Upgrade Awards 6 AcAdvantage AAdvantage Advantage Vacation Awards 6 Admirals Club Memberships 6 AcAdvantage AAdvantage Car Awards 6 Purchasing And Transferring Miles 7 Purchasing Upgrades 7 oneworld Making World Travel Easier 8 Earning AcAdvantage AAdvantage Miles 8 oneworld Awards 8 American Airlines, American Eagle And AmericanConnection Air Travel Awards 9-10 Terms And Conditions 10 Special Mileage Awards North American Special Mileage Awards International Special Mileage Awards Terms And Conditions 13 Award Redemption Destinations 14 AAdvantage Airlines Awards /2006 Travel Embargo Dates 17 Airline Contact Information 17 Participating Company Information Hotels Credit/Debit Cards Rental Cars 22 Financial Services 22 Special Services And Retail Communication Services 24 Point Conversion Programs 25 AcAdvantage Award Fees 25 Rules Of The Program Reservation Of Rights To Change The Program 32

4 Earning Miles On AcAdvantage Airline Participants The following chart displays how you can earn miles when you fly American or our AAdvantage airline participants. For a complete list of current eligible fares, click on Partners and Mileage Programs in the AAdvantage section of AA.com. CARRIER ELIGIBLE ROUTES AND FARES MINIMUM FLIGHT MILEAGE GUARANTEE ELITE-STATUS QUALIFYING American Airlines*/ Interisland codeshare flights within 250 miles Yes American Eagle*/ Hawaii and Deutsche Bahn and Thalys codeshares AmericanConnection * All other flights and SNCF codeshare 500 miles Yes Aer Lingus* All eligible fares for all flights 250 miles Yes Air Pacific All eligible fares for all flights 500 miles No Alaska Airlines/ Horizon Air All eligible fares for all flights 500 miles Yes British Airways* All eligible fares for all flights except mileage accrual on discount Economy Class fares will be at 25% of actual mileage flown. Transatlantic flights to/from the U.S. are not eligible for mileage accrual. 500 miles 125 miles/discount Economy Class fares Yes Cathay Pacific Airways* All eligible fares for all flights in First or Business Class, and for Economy Class fares booked in B, H or Y NONE Yes EL AL All eligible fares except children s fares for all flights. Fares booked in G, L, N, T, or V earn 50% of flight miles; members with an address in Israel earn mileage between Tel Aviv and Europe only when connecting to an American Airlines flight 500 miles No Finnair* All eligible fares for all flights 500 miles Yes Hawaiian Airlines All eligible fares for all flights except flights between Honolulu and Sydney 250 miles No 2

5 c c CARRIER Iberia* Japan Airlines/ Japan Asia Airways/ JALways LAN Airlines/ LAN PERU* Mexicana Qantas Airways* E A R N I N G M I L E S ELIGIBLE ROUTES AND FARES All eligible fares for all flights, except mileage accrual on discount Economy Class fares will be at 30% of actual miles flown All eligible fares for all flights, except 70% of flight miles are awarded for international travel on discount Economy Class fares; 75% of flight miles are awarded for discount Economy Class fares for domestic flights (flights within Japan); GIT/IIT/GV fares are not eligible for mileage accrual. All eligible fares for all flights except flights wholly within Peru, fare classes L, N, S, and V. All eligible fares for all flights. Flights between Mexico and Canada are not eligible for mileage accrual. All eligible fares for all flights in First or Business Class and for Economy Class fares booked in B, H, K, or Y. Mileage accrual on discount Economy Class fares booked in G, L, M, O, S, or V accrue at 50% of actual mileage flown. MINIMUM FLIGHT MILEAGE GUARANTEE Flights from mainland Spain to the Canary Islands earn a flat rate of 500 miles. Flights within the Balearic Islands and the Canary Islands earn a flat rate of 125 miles. Flights within Spain booked in Discount Economy Class earn a flat rate of 125 miles. All other routes earn a minimum of 300 miles. 250 miles for international flights; actual miles for flights within Japan ELITE-STATUS QUALIFYING Yes No 500 miles Yes 500 miles No 500 miles Yes SN Brussels Airlines All eligible fares for all flights 500 miles No Southern Winds All eligible fares for all flights except flights between Buenos Aires, Argentina, and Miami, Florida 250 miles No SWISS All eligible fares for all flights 500 miles No TACA (Aviateca, LACSA, TACA) TAM All eligible fares in First or Business Class and Economy Class fares booked in G, H, K, M, Q, Y or V. Flights wholly within Central America and Peru are not eligible for mileage accrual. All eligible fares for all flights. Accrued mileage is based on actual distance between your city of original departure and your final destination regardless of connections required. 500 miles No 400 miles No Turkish Airlines All eligible fares for all flights 500 miles No *Members of the oneworld alliance. LAN affiliate LAN ECUADOR is not an AAdvantage participant or a member of the oneworld alliance. A portion of travel booked on American Airlines may be operated by American Eagle or AmericanConnection, regional airline associates of American Airlines. AmericanConnection service is operated by Trans States Airlines, Inc., Chautauqua Airlines, Inc., or Corporate Airlines, Inc., each of which operates as an independent contractor. Additionally, American Airlines has codeshare agreements with other airlines whereby American Airlines markets selected flights on other airlines as American Airlines flights. Eligible miles earned on our codeshare flights count toward qualification for AcAc AA Advantage Executive Platinu m, AcAc AA Advantage Platinum and AcAc AA Advantage Gold status. In order to earn elite-qualifying miles on our codeshare flights, your ticket must either show an American Airlines flight number or a flight number of an AAdvantage elite-qualifying airline. American Airlines has codeshare agreements with the following airlines at time of printing: Aer Lingus, Air Pacific, Alaska Airlines/Horizon Air, British Airways, Cathay Pacific Airways, China Eastern Airlines, Deutsche Bahn German Rail, EVA Air, Finnair, Gulf Air, Hawaiian Airlines, Iberia, Japan Airlines, LAN Airlines, Mexicana, Qantas Airways, SN Brussels Airlines, SNCF French Railways, SWISS, TACA, TAM, Thalys Railways and Turkish Airlines. Accrual is based on flight mileage but minimum mileage guarantees may exist. Mileage accrual on airline participants may not be eligible on routes operated by other carriers. Government restrictions may affect the ability to earn and redeem miles to/from certain countries, including Cuba. Visit for details. 3

6 E L I T E S T A T U S Attaining Elite Member Status As you earn qualifying flight miles, you ll become eligible for membership in the AAdvantage program s AAdvantage Executive Platinum, AAdvantage Platinum, and AAdvantage Gold elite-status levels. Each level offers exclusive services and benefits including: An exclusive, direct hot-line number for reservations, seating requests and meal requests Complimentary upgrades for you and one companion based on qualifying fare purchased* AAdvantage Platinum and AAdvantage Gold members receive four 500-mile electronic upgrades for every 10,000 qualifying base miles earned** AAdvantage Gold members receive a 25% mileage bonus while AAdvantage Platinum and AAdvantage Executive Platinum members earn a 100% mileage bonus on the base or guaranteed minimum miles for eligible flights** Priority boarding Recognition of your elite status by all airlines in the oneworld alliance Discounted Admirals Club memberships As we track your qualifying activity, we ll notify you when you qualify for membership in one of these premium levels. To qualify for AAdvantage Executive Platinum status, you must earn either 100,000 qualifying points or 100,000 qualifying miles during a calendar year. To qualify for AAdvantage Platinum or AAdvantage Gold membership, you must earn the following qualifying miles, points or segments during a calendar year: AAdvantage Platinum 50,000 miles, 50,000 points or 60 qualifying segments AAdvantage Gold 25,000 miles, 25,000 points or 30 qualifying segments *To receive complimentary upgrades, AAdvantage Gold and AAdvantage Platinum members must be traveling to and from qualifying cities on a full-fare Economy Class ticket (fares booked in Y or B, excluding military/government fares), and Executive Platinum members may be traveling on any purchased, published fare. All upgrades are subject to seating limitations and capacity controls. Complimentary and 500-mile upgrades are only available on American Airlines marketed and operated flights within and between the 50 United States, Canada, Mexico, the Caribbean, The Bahamas, Bermuda, and between the U.S. and Central America. **Includes qualifying flights on American Airlines, American Eagle, and AmericanConnection, Aer Lingus, Alaska Airlines/Horizon Air, British Airways, Cathay Pacific Airways, Finnair, Iberia, LAN Airlines/LAN PERU and Qantas Airways. 4

7 E A R N I N G M I L E S Qualifying miles and segments are the actual miles or segments you earn on eligible purchased tickets* for flights aboard American Airlines, American Eagle, AmericanConnection, Aer Lingus, Alaska Airlines/ Horizon Air, British Airways, Cathay Pacific Airways, Finnair, Iberia, LAN Airlines/LAN PERU, Qantas Airways, and/or American Airlines codeshare flights, including applicable minimum mileage guarantees. Qualifying miles do not include class-of-service bonus miles, other participant miles or any other AAdvantage bonus mileage. AAdvantage points will be earned on elite-qualifying flights as follows: Purchased Fares AADVANTAGE POINTS PER ACTUAL MILE EARNED First Class 1.50 Business Class 1.50 Full-Fare Economy Class 1.50 Discount Economy Class 1.00 Deep Discount Economy Class 0.50 When traveling in Economy Class, flights of less than 500 miles on all elite-qualifying carriers receive 500 AAdvantage points regardless of fare type, with the exception of Aer Lingus, Cathay Pacific, and Iberia flights and codeshare travel on Hawaiian Airlines, Deutsche Bahn German Rail and Thalys. For a complete list of eligible fare classes and the equivalent elite points earned on AAdvantage participating airlines, visit * Member must fly at least four segments on American Airlines, American Eagle or AmericanConnection to qualify for AAdvantage Executive Platinum, AAdvantage Platinum or AAdvantage Gold status within the qualifying year. Miles purchased through buyaamiles and giftaamiles do not qualify for elite status. Ticket must reflect an American Airlines coded flight number. Fares booked in Y or B Fares booked in H, K, L, M, V, and W Fares booked in G, N, S, and Q (except transatlantic fares booked in Q). Earning Your Miles Provide your personal AAdvantage number every time you make reservations and travel on American Airlines, American Eagle or AmericanConnection or use our participating companies, and we ll automatically credit your AAdvantage account with the appropriate mileage. To ensure a smooth check-in process and proper mileage credit to your account, be sure your reservation name, AAdvantage account name and credit card name all match your travel document name. You can monitor your account online at Tracking Your Miles We ll automatically keep track of your mileage credit both when you earn it and when you use it. For the most up-to-date AAdvantage information, you ll want to receive your AAdvantage Summary and newsletter via . 5

8 c c c R E D E E M I N G M I L E S To sign up as an AcAdvantage AAdvantage Advantage esummary SM customer, simply go to click GO under Subscriptions, then log in. Select Subscribe beside AAdvantage esummary and click SUBMIT to receive your summary every month. To ensure complete accuracy, please retain any flight documents and original paid invoices (from any other transactions) until the mileage credit appears on your summary. Redeeming Your Miles Ticket Awards Use your miles for travel on American Airlines, American Eagle, AmericanConnection or one of our participating airlines. MileSAcAver MileSAAver Aver sm awards are the best choice when you can plan a trip in advance. They are subject to capacity controls, but can be claimed for fewer miles. AcAnytime AAnytime awards are not subject to capacity controls and may be used for travel on any flight, on any day (provided the flight is not completely sold out). Awards are available on American Airlines. oneworld awards are valid for travel on all eight oneworld airlines, and allow travel to multiple destinations on a single award. The number of miles needed to claim a oneworld award is based on the total mileage of the trip using a combination of at least three oneworld airlines. Upgrade Awards Available on American Airlines, upgrade awards permit you to move up to the next class of service (i.e., from Economy Class to Business Class or from Business Class to First Class) when space permits. AcAdvantage Vacation Awards With over 1,500 properties in 300 worldwide destinations, the AAdvantage Vacation Awards program makes redeeming miles for hotel stays or vacation packages even easier. For more information, visit or call in the U.S., (within the U.K.) or (44) (outside the U.K.). Admirals Club Memberships Redeem your miles for an annual membership to the Admirals Club for you, or for you and your spouse. As a member, you will enjoy access to Admirals Clubs conveniently located throughout the United States, Canada, Asia, the Caribbean, Europe and Latin America. For current information and a list of locations, visit or call in the U.S. You may also contact us at [email protected]. AcAdvantage Car Awards Use your miles for rentals from our car rental participants. Visit for redemption rates or call (U.S. only). 6

9 PURCHASING MILES Purchasing and Transferring Miles You may purchase AAdvantage miles for yourself or as a gift for others through the buya buyaamiles buyac Ac miles and gifta giftaamiles giftac Ac miles programs. Additionally, the sharea shareaamiles shareac Ac miles program allows miles to be transferred to or from your AAdvantage account. SM For complete details on all three programs, please visit or buyaamiles.points.com. Program subject to discontinuation without prior notice. Purchasing Upgrades on American Airlines Upgrades from purchased Economy Class to the next class of service* may be purchased and tracked online at or by calling the AAdvantage Dial-In system at in the U.S. Upgrades purchased via AA.com and our AAdvantage Dial-In system are offered at a discount. You can also purchase upgrades through AAdvantage Reservations or by visiting your local American Airlines ticket counter, American Airlines Travel Center or Admirals Club location (for members). Your Upgrade Account will be automatically updated as you purchase, earn, withdraw or exchange miles for upgrades. Upgrade activity will be itemized on your monthly AAdvantage esummary or quarterly AAdvantage Summary (international members only). When you make reservations, you may request an upgrade to the next class of service. See page 30 for a list of applicable destinations. If upgrade seating is available, we will automatically process your request when the appropriate upgrade window opens (100 hours prior to departure for AAdvantage Executive Platinum members, 72 hours for AAdvantage Platinum members, and 24 hours for AAdvantage Gold members and non-elite-status AAdvantage members traveling on a full-fare ticket**). Upon departure, the appropriate number of 500-mile upgrades will be deducted from your Upgrade Account. If you have not received confirmation of your upgrade via , voice message or, in some cases, by alphanumeric pager (through selected service providers only) at least three hours prior to departure, you must check in at the airport and request placement on the upgrade standby list. *You may upgrade from a purchased Economy Class ticket to First or Business Class on flights with two classes of service and to Business Class on flights with three classes of service. ** Fares booked in Y or B (excluding military/government fares). 7

10 oneworld Making World Travel Easier The oneworl d alliance brings together eight of the world s best airlines: American Airlines, Aer Lingus, British Airways, Cathay Pacific Airways, Finnair, Iberia, LAN Airlines/LAN PERU and Qantas Airways. This global alliance makes it easier and more rewarding than ever for you to travel beyond the reach of the American Airlines network. Earning AcAdvantage Miles You can earn AAdvantage miles and points on qualifying flights when you travel with any of the eight oneworld airlines.* Just be sure to provide your AAdvantage number whenever you make a reservation to travel on any of the oneworld airlines. Plus, the base miles and points you earn on the oneworld airlines also count toward your qualification or requalification for AAdvantage Executive Platinum, AAdvantage Platinum or AAdvantage Gold membership. oneworld Awards When redeeming your miles for a oneworld award, you can choose from over 570 global destinations in over 135 countries. The oneworld awards give you the flexibility to travel to multiple destinations using a combination of three or more oneworld airlines when the itinerary includes American Airlines, American Eagle or AmericanConnection, or two or more oneworld airlines when not traveling on American Airlines, American Eagle, or AmericanConnection. Claim just one award for travel valid on American Airlines, Aer Lingus, British Airways, Cathay Pacific Airways, Finnair, Iberia, LAN Airlines/LAN PERU and Qantas Airways. To determine the award that suits your travel plans, call AAdvantage or American Airlines Reservations with your complete itinerary and they will calculate the miles you are flying and advise you of the correct award to use. All eight oneworld carriers may be used on one award as long as the mileage and 16 segment maximum are not exceeded. Members may stop in each city once. However, you cannot connect in the same city more than twice, you cannot stop over in the city where your travel begins and you cannot connect in the city where travel begins. * Transatlantic flights to/from the U.S. on British Airways are not eligible for mileage redemption. Members must fly at least four qualifying segments per year on American Airlines, American Eagle or AmericanConnection service to retain elite-member status. All oneworld benefits are available only to passengers on scheduled flights that are both operated and marketed by a oneworld member airline. (Marketed means there must be a oneworld member airline flight number on your ticket.) All information contained herein is subject to change without further notice. LAN affiliate LAN ECUADOR is not a oneworld member or AAdvantage participant and does not offer oneworld benefits. 8

11 A I R T R A V E L A W A R D S American Airlines, American Eagle And AmericanConnection Air Travel Awards ONE ROUND-TRIP TRAVEL AWARD TICKET ON AMERICAN AIRLINES, AMERICAN EAGLE AND AMERICANCONNECTION TO/FROM TO/FROM AWARD ECONOMY CLASS FIRST/BUSINESS CLASS* PREMIUM CLASS TYPE MILES MILES MILES Wholly Within Continental U.S. /Canada MileSAAver 25,000 45,000 60,000 AAnytim nytime 50,000 90, ,000 Between the Caribbean **,** Continental U.S., MileSAAver Off-peak 25,000 MileSAAver Peak 30,000 60,000 80,000 Canada and Mexico AAnytime 60, , ,000 Continental U.S. /Canada/ MileSAAver 35,000 75,000 95,000 Hawaii Mexico/Caribbean ** AAnytime 70, , ,000 Central America, MileSAAver Off-peak 30,000 North America Colombia, Ecuador, MileSAAver Peak 35,000 60,000 80,000 Peru, or Venezuela AAnytime 70, , ,000 Argentina, Bolivia, MileSAAver Off-peak 40,000 North America Brazil, Chile, MileSAAver Peak 60,000 90, ,000 Paraguay, or Uruguay AAnytime 100, , ,000 Wholly Within South America MileSAAver 25,000 45,000 60,000 AAnytime 50,000 90, ,000 MileSAAver Off-peak 40,000 North America Europe MileSAAver Peak 60,000 90, ,000 (Not valid to/from Central America) AAnytime 100, , ,000 MileSAAver Off-peak 50,000 North America Japan MileSAAver Peak 65,000 90, ,000 AAnytime 120, , ,000 Europe Central America, Colombia, Ecuador, MileSAAver 70, , ,000 Peru, or Venezuela AAnytime 140, , ,000 Europe Argentina, Bolivia, Brazil, Chile, MileSAAver 90, , ,000 Paraguay, or Uruguay AAnytime 180, , ,000 continued on page 10 Off-peak dates: The Caribbean and Mexico: Sep. 7-Nov. 14; Central America, Colombia, Ecuador, Peru and Venezuela: Jan. 16-Jun. 14; Sep. 7-Nov. 14; Argentina, Bolivia, Brazil, Chile, Paraguay and Uruguay: Mar. 1-May 31; Aug. 16-Nov. 30; Europe: Oct. 15-May 15, inclusive; Japan: Oct. 1-Apr. 30, inclusive. * Valid for First Class on flights with two classes of service and Business Class on flights with three classes of service, except to/from Mexico, the Caribbean and Canada, where award is valid for Business Class on two-class flights. Valid for First Class on all flights, including those with three classes of service. Continental U.S. includes Alaska. ** Caribbean includes The Bahamas and Bermuda. For North America air travel awards, North America is defined as the U.S. (including Hawaii and Alaska), Canada, Mexico, Bermuda, The Bahamas. and the Caribbean. For international air travel awards, North America is defined as the U.S. (including Hawaii and Alaska), Canada, Mexico, Bermuda, The Bahamas, the Caribbean and Central America (unless otherwise indicated). TO/FROM designations are nondirectional; award travel may begin from either location. American Airlines codeshare flights operated by other airlines are not eligible. 9

12 FROM DISCOUNT ECONOMY FROM FULL FARE ECONOMY FROM BUSINESS TO/FROM TO/FROM MILES MILES MILES Wholly within the Continental U.S. / Canada 15,000 5,000 15,000 Continental U.S. /Canada/Mexico Caribbean (includes wholly within the Caribbean) 15,000 7,500 15,000 Continental U.S. /Canada/Caribbean Mexico 15,000 7,500 15,000 Continental U.S. /Canada/ Mexico/ Caribbean North America Hawaii 15,000 7,500 15,000 Wholly within South America 12,500 7, ,500 Central America, Colombia, 12,500 7,500 12,500 Ecuador, Peru or Venezuela North America Japan 25,000 15,000 25,000 North America North America Argentina, Bolivia, Brazil, Chile, Paraguay or Uruguay Europe (not valid to/from Central America) 25,000 + $250* 10,000 25,000 25,000 + $250* 10,000 25,000 North America Japan 25,000 + $250* 15,000 25,000 Upgrade is valid to next class of service. Continental U.S. includes Alaska. Caribbean includes the Bahamas and Bermuda. For North America air travel awards, North America is defined as the U.S. (including Alaska and Hawaii), Canada, Mexico, Bermuda, The Bahamas, and the Caribbean. For International air travel awards, North America is defined as the U.S. (including Hawaii and Alaska, Canada, Mexico, Bermuda, The Bahamas, the Caribbean and Central America (unless otherwise indicated). TO/FROM designations are nondirectional; travel may begin from either location. *$250 fee is nonrefundable. Air Travel Awards Terms And Conditions Restrictions apply to the use of some of these awards. Read all award and claiming information before selecting an award. Awards are valid on flights operated and marketed by American Airlines. MileSAAver awards are subject to special limitations on seating availability. AAnytime awards are not subject to capacity controls. Upgrade awards are valid only on individual publishedfare tickets and are subject to capacity controls. An upgrade from Full Fare Economy is an upgrade to the next class of service on a ticket that is booked in Y or B. An upgrade from Discount Economy or from Business is an upgrade to the next class of service from any eligible purchased ticket. No stopovers are allowed when using a one-way upgrade award. All upgrade awards are subject to capacity controls. AAdvantage eligibility on airline routes introduced after October 1, 1995, is subject to approval on a route-by-route basis. American Airlines and any of the participating airline carriers may, in their sole discretion, reinstitute travel embargo dates without prior notice. A portion of travel booked on American Airlines may be operated by American Eagle, American Airlines regional affiliate, or AmericanConnection. AmericanConnection service is operated by Trans States Airlines, Inc., Chautauqua Airlines, Inc., or Corporate Airlines, Inc., each of which operates as an independent contractor. 10

13 S P E C I A L M I L E A G E A W A R D S Special Mileage Awards Special Mileage Awards offer you an alternative for claiming travel awards at significant mileage discounts. You may, with the addition of a nonrefundable co-payment, claim these awards to our most popular destinations and save up to 60% off the normal MileSAAver Economy Class mileage requirements. You may book your reservations and purchase tickets by contacting your local American Airlines Reservations office or by calling in the United States or Canada. Award travel is valid for one-way or round-trip Economy Class tickets on American Airlines, American Eagle, and AmericanConnection. North American Special Mileage Awards For North American air travel awards, North America is defined as the U.S. (including Hawaii and Alaska), Canada, Mexico, Bermuda, The Bahamas and the Caribbean (unless otherwise indicated). Continental United States/Canada Awards One Economy Class award ticket valid for travel on flights within and between the continental U.S. (including Alaska) and Canada. Exception: Not valid for tickets issued in Brazil. MILES CO-PAYMENT VALID TRAVEL DATES 20,000 $125 Year Round 15,000 $225 Year Round 10,000 $295 Year Round One First/Business Class* award ticket valid for travel on flights within and between the continental U.S. (including Alaska) and Canada. Exception: Not valid for tickets issued in Brazil. MILES CO-PAYMENT VALID TRAVEL DATES 35,000 $275 Year Round * Valid for First Class on flights with two classes of service and for Business Class on flights with three classes of service. Hawaii Awards One Economy Class award ticket valid for travel between Hawaii and either the continental U.S. (including Alaska), Canada, the Caribbean, The Bahamas, Bermuda or Mexico. Exception: Not valid for tickets issued in Brazil. Not valid for flight originations from Grand Cayman Island. Awards are valid on direct/nonstop transpacific flights. Connections are permitted in the 48 contiguous United States. MILES CO-PAYMENT VALID TRAVEL DATES 25,000 $275 Year Round 20,000 $350 Year Round 11

14 The Caribbean/The Bahamas/Bermuda/Mexico Awards One Economy Class award ticket valid for travel on flights to/from and between the Caribbean, The Bahamas, Bermuda, the continental U.S. (including Alaska), Canada and Mexico. Exceptions: Not valid for flight originations from Grand Cayman Island. Not valid for tickets issued in Brazil. MILES CO-PAYMENT VALID TRAVEL DATES 25,000 $125 Year Round 20,000 $225 Year Round 20,000 $125 Sept. 7 - Nov ,000 $225 Sept. 7 - Nov. 14 International Special Mileage Awards For international air travel awards, North America is defined as the U.S. (including Hawaii and Alaska), Canada, Mexico, Bermuda, The Bahamas, the Caribbean and Central America (unless otherwise indicated). Europe Awards One Economy Class award ticket valid for travel on flights between North America (excluding travel to/from Central America) and either Belgium, France, Germany, Great Britain, Italy, Spain, Sweden or Switzerland. Exceptions: Not valid for flight originations from Grand Cayman Island. Not valid for tickets issued in Brazil. MILES CO-PAYMENT VALID TRAVEL DATES 50,000 $225 Year Round 45,000 $295 Year Round 30,000 $195 Jan. 1 - May 15 and Oct Dec ,000 $295 Jan. 1 - May 15 and Oct Dec. 31 Central And South America Awards Zone 1 One Economy Class award ticket valid for travel on flights between North America and either Central America, Colombia, Ecuador, Peru or Venezuela. Exceptions: Not valid for flight originations from Grand Cayman Island. Not valid for tickets issued in Brazil. MILES CO-PAYMENT VALID TRAVEL DATES 30,000 $125 Year Round 25,000 $225 Year Round 25,000 $125 Jan Jun. 14 and Sep. 7 - Nov

15 S P E C I A L M I L E A G E A W A R D S South America Awards Zone 2 One Economy Class award ticket valid for travel on flights between North America and either Argentina, Bolivia, Brazil, Chile, Paraguay or Uruguay. Exceptions: Not valid for flight originations from Grand Cayman Island. Not valid for tickets issued in Brazil. MILES CO-PAYMENT VALID TRAVEL Dates 50,000 $225 Year Round 45,000 $295 Year Round 30,000 $225 Mar. 1 - May 31 and Aug Nov ,000 $295 Mar. 1 - May 31 and Aug Nov. 30 Japan Awards One Economy Class award ticket valid for travel on flights from North America to Japan. Exceptions: Not valid for flight originations from Japan or Grand Cayman Island. Not valid for tickets issued in Brazil. MILES CO-PAYMENT VALID TRAVEL Dates 55,000 $195 Year Round 40,000 $145 Jan. 1 - Apr. 30 and Oct. 1 - Dec ,000 $295 Jan. 1 - Apr. 30 and Oct. 1 - Dec. 31 Special Mileage Awards Terms And Conditions A major credit card or a check/money order payable to American Airlines must be provided for co-payment at time of claiming. Co-payments are nonrefundable. American Airlines codeshare flights operated by other airlines are not eligible. Awards are subject to limited seating. Schedules and destinations are subject to change and subject to government approvals. For updated information, visit call your local American Airlines Reservations office or call in the United States and Canada. Special Mileage Awards cannot be claimed through AA.com or the AAdvantage Dial-In system. All other AAdvantage program rules apply. 13

16 A W A R D R E D E M P T I O N Award Redemption Destinations For details regarding particular airlines, routes, and class of service, go to or contact AAdvantage Reservations at (U.S.) or your local AAdvantage/American Airlines Reservations office. AFRICA ASIA CANADA CARIBBEAN EUROPE LATIN AMERICA MEXICO INDIAN SUB- CONTINENT/ MIDDLE EAST SOUTH PACIFIC American Airlines* Aer Lingus* Air Pacific Air Tahiti Nui Alaska Airlines /Horizon Air British Airways* Cathay Pacific Airways* EL AL Finnair* Hawaiian Airlines Iberia* Japan Airlines (includes Japan Asia Airways and JALways) LAN Airlines/LAN PERU* Mexicana Qantas Airways* SN Brussels Airlines Southern Winds SWISS TACA TAM Turkish Airlines U.S. *Members of the oneworld alliance. Government restrictions may affect the ability to earn and redeem miles to/from certain countries. Visit for details. 14

17 A A D V A N T A G E A I R L I N E S A W A R D S Airline Awards Use your miles to claim airline awards for travel. Each award is valid on any participating airline or any combination of participating airlines that have service in that city pair market. Our combination of AAdvantage participating airlines can take you to over 880 destinations throughout the world. Airline awards are valid for round-trip travel and are subject to normal MileSAAver capacity controls and embargo dates. To book your airline award, call AAdvantage Reservations at or contact your local American Airlines office. LAN affiliate LAN ECUADOR is not a oneworld member and is not an AAdvantage participant. Reading The Award Chart Mileage indicated is the number of miles required in thousands. For example, for round-trip travel wholly within the Continental U.S. and Canada, redeem 25,000 miles for Economy, 45,000 miles for Business/First or 60,000 miles for Premium. Economy Business / First Premium Wholly within the Continental U.S. / Canada Within/between Continental U.S. / Canada and Mexico or Caribbean Between North America and Hawaii Interisland Hawaii 10 NA NA Wholly within Argentina, Australia and New Zealand, Brazil, Chile, Finland, Ireland, Japan, Mexico, New Zealand, Peru, Spain (includes Balearic Islands), Switzerland, Turkey or the UK

18 Central / South America Zone 1 South America Zone 2 Europe Indian Sub-Continent / Middle East Africa Asia Zone 1 Asia Zone 2 South Pacific Award Type / Class of Service North America** Central / South America Zone 1 South America Zone 2 Europe Indian Sub-Continent / Middle East Africa Asia 1 Asia 2 South Pacifi c Economy Business First 80 NA Economy Off Peak 40 NA NA Economy Business First Economy Off Peak 40* NA NA Economy 60* 90* 100* 20 Business 90* 110* 140* 40 First 125* 140* 180* NA Economy 75* 120* 135* Business 135* 165* 180* First 180* 205* 220* Economy 75* 135* 150* Business 150* 180* 195* First 200* 220* 235* 100 NA NA Economy Off Peak 50^ Economy 65^ # # Business 90^ First 125^ Economy 70^ Business 110^ # # First 135^ Economy 75^ 80^ 75^ Business 125^ 130^ 100^ First 145^ 150^ 150^ Off-peak dates: South America Zone 2: Mar.1-May 31; Aug.16-Nov.30; Europe: Oct.15-May 15, Asia Zone 1: Oct.1-Apr.30. **Does not include travel on Hawaiian Airlines to/from North America * Transatlantic only ^ Transpacifi c only # Two awards must be claimed as the only service available is to/from North America Award travel is not valid on codeshare fl ights and is not valid on British Airways transatlantic flights between the U.S. and the UK Awards wholly within Japan can only be booked within two months of the return flight. First/Business Class tickets are valid for First or Business Class on flights with two classes of service and for Business Class on flights with three classes of service. Premium Class tickets are valid for First Class on all flights, including those with three classes of service. Unless otherwise noted, each region pair (North America to Africa) requires one award per person. Connections outside the region may be allowed if there is no combination of participating carriers that offer direct service between the region pair. (For example, awards between North America and Africa would be routed via Europe, but would require only one award.) Certain routing restrictions apply. For a complete list of countries in each region, visit 16

19 E M B A R G O / A I R L I N E C O N T A C T 2005/2006 Travel Embargo Dates All travel embargo dates are subject to change at any time without notice. For a complete list of 2005/2006 embargo dates, go to The following airlines have travel embargo dates: Air Pacific El Al Qantas Alaska Airlines/Horizon Air JAL TAM No travel embargo dates for the following airlines: American Airlines Cathay Pacific SN Brussels Airlines American Eagle Finnair Southern Winds AmericanConnection Hawaiian Airlines SWISS Aer Lingus Iberia TACA Air Tahiti Nui LAN Airlines/LAN PERU Turkish Airlines British Airways Mexicana Airline Contact Information AIRLINE PHONE NUMBER WEB ADDRESS American Airlines/American Eagle/ AmericanConnection Aer Lingus Air Pacific Air Tahiti Nui Alaska Airlines/Horizon Air ALASKAAIR British Airways Cathay Pacific Airways (U.S.) ASIA EL AL Finnair Hawaiian Airlines Iberia Japan Airlines LAN Airlines/LAN PERU Mexicana Qantas Airways SN Brussels Airlines (Belgium only) (U.S. only) Southern Winds SWISS FLY-SWISS TACA (Aviateca, LACSA, TACA) TAM Turkish Airlines

20 P A R T I C I P A T I N G C O M P A N I E S HOTELS PARTICIPANT MILEAGE CREDIT INFORMATION AAdvantage Hotel Program by Rewards Network SM Earn five miles for every room-rate dollar Call or visit AmeriSuites Earn one mile per $1 spent Call or visit Baymont Inns & Suites Guest Ovation members earn 1 mile per $1 spent Call BAYMONT or visit Best Western Hotels Earn 250 miles per stay* Call (WESTERN) or visit Candlewood Suites Earn 2.5 miles per $1 spent Call CANDLEW or visit Caesar Business Hotels Earn 500 miles per stay* Call or visit Caesar Park Earn 1,000 miles per stay* Call or visit Clarion, Comfort Inn, and Comfort Suites Earn 250 miles per stay* Call CHOICE or visit Conrad Hotels Earn 500 miles per stay* Call HHONORS or visit Courtyard by Marriott Earn one mile per $1 spent Call or visit Crowne Plaza Hotels and Resorts Earn 2.5 miles per $1 spent Call CROWNE or visit Doubletree Hotels, Suites, Resorts and Clubs Earn 500 miles per stay* Call HHONORS or visit Econolodge Earn 150 miles per stay* Call CHOICE or visit Embassy Suites Hotels Earn 500 miles per stay* Call HHONORS or visit Fairfield Inn by Marriott Earn one mile per $1 spent Call or visit Fairmont Hotels & Resorts Earn 500 miles per stay* Call or visit Fiesta Americana & Resorts Earn 1,000 miles per stay* Call FIESTA-1 or visit Fiesta Americana MR Vacation Club Earn 3,500 miles for a package purchase Call or visit Fiesta Inn Earn 250 miles per stay* Call FIESTA-1 or visit Forum Hotels Earn 500 miles per stay* Call or visit Four Points Hotels by Sheraton Earn 500 miles per stay* Call or visit Golden Tulip Earn 500 miles per stay* in a Golden Tulip Hotel or Resort. Earn Call or visit miles per stay* in a Tulip Inn Hampton Inn Earn 100 miles per stay* Call HHONORS or visit Hampton Inn & Suites Earn 100 miles per stay* Call HHONORS or visit Hawthorn Suites Earn 300 miles per stay* Call or visit Hilton Garden Inn Earn 500 miles per stay* Call HHONORS or visit Hilton Grand Vacations Club Earn 500 miles per stay* Call HHONORS or visit www. hiltonhonors.com Hilton Hotels Earn 500 miles per stay* Call HHONORS or visit Holiday Inn Express Earn 2.5 miles per $1 spent Call HOLIDAY or visit Holiday Inn Hotels & Resorts Earn 2.5 miles per $1 spent Call HOLIDAY or visit Homewood Suites by Hilton Earn 500 miles per stay* Call HHONORS or visit Hyatt Hotels & Resorts Earn 500 miles per stay* Call or visit Inter-Continental Hotels and Resorts Earn 500 miles per stay* Call or visit JAL City Hotels Earn 200 miles per stay* Call (U.S.) or visit La Quinta Hotels Earn 250 miles per stay* Call or visit Le Méridien Hotels & Resorts Earn 500 miles per stay* Call or visit Loews Hotels Earn 500 miles per stay* Call LOEWS or visit Mainstay Earn 250 miles per stay* Call or visit Marriott Conference Centers Earn three miles per $1 spent Call or visit Marriott Hotels & Resorts Earn three miles per $1 spent Call or visit Marriott Vacation Club SM International Earn three miles per $1 spent Call or visit Millennium & Copthorne Hotels Earn 500 miles per stay*/millennium Earn 250 miles per stay*/copthorne Call or visit New Otani Hotels Earn 500 miles per stay* Call or visit Nikko Hotels International Earn 500 miles per stay* Call or visit Omni Hotels Earn 500 miles per stay* Call or visit 18

21 P A R T I C I P A T I N G C O M P A N I E S PARTICIPANT MILEAGE CREDIT INFORMATION Park Hyatt Hotels Earn 500 miles per stay* Call or visit Prime Hotels & Resorts Earn one mile per $1 spent with a minimum of 500 Call or visit miles per stay Quality Inn Earn 250 miles per stay* Call CHOICE or visit Radisson Hotels and Resorts SM Earn 125 miles per night for up to 10 consecutive nights Call or visit Raffles Hotels & Resorts Earn 500 miles per stay* Call (U.S., Canada or Mexico)or visit Red Lion Hotels Earn 500 miles per stay* Call RED LION or visit Renaissance Hotels & Resorts Earn three miles per $1 spent Call (HOTELS1) or visit Residence Inn by Marriott Earn one mile per $1 spent Call or visit Rodeway Inn Earn 150 miles per stay* Call CHOICE or visit Sandals and Beaches Resorts Earn 1,000 miles per stay* Call or visit Scandic Hotels Earn 100 miles per stay* Call HHONORS or visit Shangri-La Hotels and Resorts Earn 500 miles per stay* Call or visit Sheraton Hotels & Resorts Earn 500 miles per stay* Call or visit Shilo Inns Suites Hotels Earn 250 miles for one night stay* or 500 miles for two or more nights. Earn double miles for nights or Call or visit triple miles for 75 nights or more in a calendar year Sleep Inn Earn 250 miles per stay* Call CHOICE or visit Sofitel Accor Hotels & Resorts Earn 500 miles per stay* Call SOFITEL or visit Sol Mélia Hotels & Resorts Earn 250/500 miles per stay* Call MELIA or visit SpringHill Suites by Marriott Earn one mile per $1 spent Call or visit SRS WORLDHOTELS Earn 500 miles per stay* at qualifying rates Call in Europe or in the U.S., or visit St. Regis Hotels & Resorts Earn 500 miles per stay* Call or visit Starwood Vacation Ownership, Inc. Varying bonus-mile offers Call or visit Staybridge Suites Earn 2.5 miles per $1 spent Call or visit Summerfield Suites by Wyndham Earn 500 miles per stay* Call WYNDHAM or visit Summit Hotels & Resorts Earn 500 miles per stay* Call (011) ; in at participating hotels the U.S.; in Brazil; in the UK, or visit Swissôtel Hotels & Resorts Earn 500 miles per stay* Call or visit The Luxury Collection Earn 500 miles per stay* Call or visit The Savoy Group Earn 500 miles per stay* Call AA-SAVOY ( ) or visit Thistle Hotels Earn 500 miles per stay* Call or visit TownePlace Suites by Marriott Earn one mile per $1 spent Call or visit Traders Hotels Earn 500 miles per stay* Call or visit W Hotels Earn 500 miles per stay* Call WHOTELS or visit Wellesley Inns & Suites Earn one mile per $1 spent Call or visit West Coast Hotels Earn 500 miles per stay* Call or visit Westin Hotels & Resorts Earn 500 miles per stay* Call WESTIN-1 or visit Wyndham Garden Hotels Earn 500 miles per stay* Call WYNDHAM or visit Wyndham Hotels & Resorts Earn 500 miles per stay* Call WYNDHAM or visit Wyndham Luxury Resorts Earn 500 miles per stay* Call WYNDHAM or visit *A stay is defined as all consecutive nights at one hotel, even if member checks out and checks back in during a stay. The AAdvantage member must reserve the room in the member s name and stay overnight. Only one member per room will be credited with AAdvantage miles. Some restrictions may apply. Please contact the hotel directly for applicable rates. Members who reside in Europe, Asia, Africa, and Australia should present their AAdvantage card at check-in to earn 500 miles per stay at all participating Radisson hotels. 19

22 P A R T I C I P A T I N G C O M P A N I E S CREDIT/DEBIT CARDS REGION COUNTRY CARD ISSUER North America United States Citi Platinum Select / AAdvantage World MasterCard Citi Platinum Select / AAdvantage Business Card Citibank / AAdvantage Debit Card Canada CREDIT/DEBIT CARDS Roy oyal Bank of Canada Caribbean The Bahamas Scotiabank Bermuda Jamaica Puerto Rico Butterfield Bank Scotiabank Citibank* Trinidad & Tobago U.S. Virgin Islands Republic Bank Citibank* Europe Belgium Citibank* Germany Italy Spain Citibank* Citibank* Citibank* Diners Club United Kingdom Citibank* Royal Bank of Scotland 20 *For Citibank information online, visit

23 P A R T I C I P A T I N G C O M P A N I E S MILAGE CREDIT Earn one mile for every $1 spent on purchases. U.S. members can earn up to a maximum of 100,000 miles per calendar year (purchases recorded on your Jan. Dec. billing statements). AAdvantage elite-status members are excluded from this limit. Earn one mile for every $1 spent on purchases. U.S. members can earn a maximum of 150,000 miles per calendar year (purchases recorded on your Jan. Dec. billing statements). AAdvantage elite-status members are excluded from this limit. Basic Plan: Earn one mile for every $2 spent on purchases. You can earn a maximum of 60,000 miles per calendar year per debit card account. Premium Plan: Earn one mile for every $1 spent on purchases. You can earn a maximum of 100,000 miles per calendar year per debit card account. Valid only on signature-based purchases (e.g., Internet purchases, POS purchases when the credit button is pressed, etc.), excluding card membership fees, cash advances and cash withdrawals. CONTACT INFORMATION Call FLY FLY-4444 to apply or visit Call APPLY to apply, or visit Call CITI to apply, or visit Earn one mile for every Canadian $1 spent on purchases. Call or visit cards/personal/aa_gold. Earn one mile for every $1 spent on purchases. Call Earn one mile for every $1 spent on purchases. Call or visit Earn one mile for every $1 spent on purchases or the equivalent in local currency. Call or Earn one mile (Silver Card) or 1.25 miles (Platinum Card) for every $1 spent on purchases. Earn one mile for every $1 spent on purchases or the equivalent in local currency. Call Metro Area: Outside Metro: Earn one mile for every $1 spent on purchases. Call CITI (2484). Earn one mile for every euro spent on purchases. Call Earn one mile for every euro spent on purchases. Call Earn one mile for every euro spent on purchases. Call Earn.75 miles (Classic Card) or one mile (Gold Card) for every euro spent on purchases. Call Earn one mile for every euro spent on purchases. Call Earn one mile for every 1 spent on purchases. Call Earn one mile for every 1 spent on purchases, cash advances, and convenience cheques. Call or visit or visit

24 P A R T I C I P A T I N G C O M P A N I E S FINANCIAL SERVICES* PARTICIPANT MILEAGE CREDIT INFORMATION American AAdvantage Mileage Funds RENTAL CARS PARTICIPANT MILEAGE CREDIT INFORMATION Alamo Rent A Car Earn 50 AAdvantage miles/rental day Call GO-ALAMO or visit Avis Earn 50 AAdvantage miles/rental day Call or visit Budget Rent a Car Earn 50 AAdvantage miles/rental day Call or visit Dollar Rent A Car Earn 50 AAdvantage miles/rental day Call or visit Europcar Earn 60 AAdvantage miles/rental day Call or visit Hertz Earn one AAdvantage mile per $1 spent Call or visit National Car Rental Earn 50 AAdvantage miles/rental day Call CAR-RENT or visit Thrifty Car Rental Earn 50 AAdvantage miles/rental day Call THRIFTY or visit Please contact the local car rental company directly for applicable rates, restrictions and locations. Earn AAdvantage miles each month at an annualized rate of one mile for every $10 maintained in the fund. Minimum $2,500 investment. Miles are available only on direct purchases or through Southwest Securities and TD Waterhouse Investor Services, Inc. Call or visit American HomeMiles by SIRVA Earn 2,000 miles for every $10,000 on the sale or purchase price of your home when you buy or sell through SIRVA. Also, earn up to 5,000 miles for moving services. Visit or call Bank Direct SM CitiMortgage Guaranty Bank MileageCredit Variable Annuity Miles From Home Realty Services TD Waterhouse Investor Services, Inc. Wells Fargo Home Mortgage Earn 50-5,000 miles depending on transaction and account type. Bank Direct offers checking, money market accounts and CDs with no fees and high interest. Now there s a way to get even more from your mortgage, whether you re a current homeowner or purchasing for the first time. Earn 1,000 AAdvantage miles for every $10,000 you borrow on your next mortgage or home refinance. Earn 2,000 AAdvantage miles when you set up a new checking account (AirMiles checking); one base mile per $10 average monthly balance. Set up direct deposit into checking account and earn 1,000 AAdvantage miles. Refer a new customer to AirMiles checking and earn 1,000 AAdvantage miles. Earn one mile per $1 spent on annuity. Minimum purchase of $10,000. Earn 1,500 miles for each $10,000 of the purchase or sale price of the home when using an approved realtor. Earn up to 5,000 miles on moving services. Earn 10,000 miles when you open your TD Waterhouse brokerage account with $10,000 or more in new assets. Earn 25,000 miles with $50,000 or more in new assets. In addition to an easy process and excellent service, earn 1,000 AAdvantage miles for every $10,000 of loan amount financed after closing on a new purchase or refinance. *For applicable restrictions, please contact financial services participants directly. Offer available to new customers only. Member FDIC. Manage and access your accounts conveniently 24 hours a day. Call or visit Call today to learn more about our special offer. Call or visit Miles will be awarded for the initial Purchase Payment and may be awarded for subsequent Purchase Payments. Call or visit Mileage credit for the purchase or sale of a home through a participating real estate broker is limited to 1-4 family residential properties and is not available in certain states (ID, KS, KY, LA, MS, NJ, OK and OR). Call or visit Call or visit Call toll-free (Monday through Friday, (8:00 a.m. to midnight; Saturday 9:00 a.m. to 5:30 p.m. ET) or start your application online at www. aa.com/wellsfargo or visit a local Wells Fargo Home mortgage branch.

25 P A R T I C I P A T I N G C O M P A N I E S SPECIAL SERVICES AND RETAIL PARTICIPANT MILEAGE CREDIT INFORMATION To earn miles, call FLOWERS Earn 10 miles for each $1 spent (excluding tax ( ), visit and service charges) from FLOWERS.COM FLOWERS.COM or visit a participating FLOWERS.COM on any product in our expanded line of floral, retail florist. Provide your AAdvantage plant, gourmet and specialty gifts. number and mention Promotion Code ADV. AAdvantage Cruise TM Program AAdvantage Dining SM Program by Rewards Network SM The AAdvantage eshopping SM mall AAdvantage Fund Raising SM Cruise Length 1-5 days 6-8 days 9-12 days 13+ days Miles 1,500 3,000 5,000 10,000 Earn up to 10 miles for each qualified $1 spent on your restaurant bill food, beverages, tax, and tip included at more than 10,000 participating restaurants nationwide. Shop online and earn AAdvantage miles for every $1 spent with over 100 merchants, including Lands End, OfficeDepot.com, and target.com. Earn AAdvantage miles for donations to nonprofit organizations participating in the AAdvantage Fund Raising Program. Earn 2,000 AAdvantage miles on American Airlines American Airlines Vacations SM Vacations. (Excluding fly/drive and car-only bookings.) Earn 10 miles per $1 spent on exceptional floral and Butterfield Blooms botanic design arrangements. Excludes taxes and service charges. Earn up to 2,500 AAdvantage bonus miles with a qualifying e-rewards ticket purchase on AA.com and a valuable Welcome Gift just for enrolling. Earn 10 miles for every $1 spent on florist delivered Flower Club flowers, plants and gifts (excluding taxes and transmission fees) Earn 10 miles for every $1 spent on flowers. Excludes tax Flowers USA and service charges. Earn 10 miles for every $1 spent on flowers and gifts. FTD.COM Excludes taxes, handling and charges for add-on items. Earn two miles per $1 spent on your electricity bill (available only to Texas residents); earn 1,000 miles for Gexa Energy electing the Auto Bill Pay option; earn 2,000 miles for signing up. Earn 10 miles per $1 spent on the perfect gift. Excludes Gift Sense taxes and service fee. Earn 1 mile for every $1 spent on services and 5 miles per heavenspa $1 spent on products in participating salons and spas. InsideFlyer igourmet.com Kellogg s Network Solutions Sign up for the complete Frequent Flyer Package, which includes a subscription to InsideFlyer magazine and a copy of The Official Frequent Flyer Guidebook. You ll earn 1,500 miles. Earn five miles for every dollar spent on specialty cheeses, fine foods, and exquisite gifts. Earn 500 miles when you purchase five specially marked boxes of Kellogg s cereal Earn 1,000 bonus miles for every qualifying purchase of a personalized address, five-page website, domain name registration, transfer, or renewal. Call or visit Sign up for your free AAdvantage Diningmembership at or call Visit Nonprofit organizations may purchase miles for fund-raising incentive programs. Call or visit Call or visit Call or visit Mention Code For details, visit Call SEND or visit www. aa.flowerclub.com 24 hours a day, 7 days a week Visit or call Call SEND-FTD or visit Mention code Visit or call GEXA (4392). Call or visit Visit Call or visit Ask for Promo Code AA1500. Call igourmet ( ), or visit us at To obtain your miles, use Promotion Code AADV. Call KELLOGG or visit For details, visit 23

26 Plow & Hearth Samsonite San Francisco Music Box Sealy P A R T I C I P A T I N G C O M P A N I E S SPECIAL SERVICES AND RETAIL (CONTINUED) PARTICIPANT MILEAGE CREDIT INFORMATION Earn 10 miles for each $1 spent (excluding tax and service charges). Provide your AAdvantage number and mention Promotion Code ADV. Earn 500 miles when you spend $100 or more on Samsonite and American Tourister luggage. Earn 10 miles per $1 spent on musical gifts. Excludes taxes and service fee. Earn up to 11,000 AAdvantage miles when you purchase one of the most popular and luxurious beds in the world. Choose from Sealy Posturepedic Dynasty Plus, Sealy Posturepedic Plus Pillowtop, Sealy Posturepedic Palatial Crest or Stearns & Foster Canterbury Plush. To request a free Plow & Hearth catalog, call or visit Call BAGS ext or visit and enter Promotion Code Call or visit Mention Code Visit or call The Sharper Image Earn five miles per $1 spent. Visit or Call Tom Thumb/Randalls Earn one mile per $1 spent Dallas/Fort Worth Visit Earn one mile per $2 spent Austin or USO Sponsor a Care Package and earn 125 AAdvantage miles. Call USO-GIVE or visit AA.org Wine.com Earn four miles for every $1 spent on Wine.com Call or visit World Wine Estates Earn 2,000 miles when you join the Touring Series Wine Call WINE or visit Club or the Top of the World Wine Club. Plus, earn 5 miles for each $1 spent outside of our Wine Club shipments. COMMUNICATION SERVICES PARTICIPANT MILEAGE CREDIT INFORMATION EarthLink PeoplePC Rent-a-phone Roadpost Earn 6,000 miles when you choose EarthLink as your internet service provider. Choose from dial-up, cable, or wireless BlackBerry (Available in the U.S. and Canada only.) Earn up to 4,000 AAdvantage miles when you sign up for new Internet service with PeoplePC Online. (Offer valid in U.S. only) Rent an international cell phone from Rent-a-phone for $2.99 per day plus calls and earn 1,500 miles when you rent for 1 week or more. Rent an international BlackBerry from WorldRoam for $15 per day plus data and call charges and earn 2,000 miles when you rent for 1 week or more. International Cellular Phones Subscription with 100 minutes = 5,000 miles Subscription with 50 minutes = 3,000 miles Subscription Basic Plan = 2,000 miles Phone rental Basic Plan = 1,000 miles Phone rental with 100 minutes = 1,500 miles Phone rental with 250 minutes = 2,500 miles (Available in the U.S. and Canada only) Call or visit Call TRY NOW or visit Phone rental offer: For information, call and give Code AAPR04 Blackberry offer: For information, call and give Code AABB04. Call or visit 24 T-Mobile HotSpot Subscribe to an Unlimited National Annual or Month-to-Month subscription plan and earn up to 5,000 miles over your first year of service. Call or visit

27 P O I N T C O N V E R S I O N Point Conversion Programs* PARTICIPANT BASIC AADVANTAGE OFFER PHONE NUMBER WEB ADDRESS Carlson Hotels Worldwide (Park Plaza Resorts & Hotels, Park Inn, and Country 1,000 Gold points = 125 AAdvantage miles Inns & Suites Diners Club Rewards Drury Inns & Resorts Hilton HHonors Hyatt Gold Passport La Quinta Hotels Marriott Rewards Neiman Marcus U.S Club rewards points = 1,000 AAdvantage miles; varies per other countries ,000 Membership Points = 5,000 AAdvantage miles Points to Miles Conversion: 10,000 HHonors Points = 1,500 AAdvantage Miles Miles to Points Conversion: 5,000 AAdvantage Miles = 10,000 HHonors Points (increments of 5,000 required) Three points = one AAdvantage mile; minimum 9,000 points HHONORS ( ) (U.S.) (outside U.S.) 5,500 La Quinta Returns points = 1,000 AAdvantage miles ,000 Marriott Reward points = 2,000 AAdvantage miles 20,000 Marriott Reward points = 5,000 AAdvantage miles 30,000 Marriott Reward points = 10,000 AAdvantage miles 70,000 Marriott Reward points = 25,000 AAdvantage miles 125,000 Marriott Reward points = 50,000 AAdvantage miles One InCircle Rewards point = one AAdvantage mile InCircle Rewards Priority Club 10,000 points = 2,500 AAdvantage miles Worldwide Royal Bank One Avion point = one AAdvantage mile ROYAL1-2 of Canada (members must transfer at least 10,000 points) 5,000 FMA Travel & Rewards points = Smith Barney ,000 AAdvantage miles Starwood Preferred Guest One Starpoint = one AAdvantage mile (2,500-mile minimum) * Conversion rate varies by country. Please contact Diners Club directly for rate. To participate in point conversion programs, you must be enrolled in the applicable participant award program. To enroll, please call the appropriate contact number for details. AcAdvantage Award Fees AWARD CLAIMING/TRAVEL DATES AWARD FEE* ACTION REQUIRED Go to to book and ticket selected awards, or Travel ticketed 21 days or more prior to departure None call in the United States and Canada or your local AAdvantage/American Airlines Reservations office. Go to to book and ticket selected awards, or Travel ticketed seven to 20 days prior to departure $50 USD call in the United States and Canada or your local AAdvantage/American Airlines Reservations office. Go to to book and ticket selected awards, or Travel ticketed two hours** to six days prior to departure $75 USD call in the United States and Canada or your local AAdvantage/American Airlines Reservations office. *Additional fees and surcharges could apply. For further information, please visit Electronic tickets will be delivered via or fax. Paper ticket delivery will be by U.S. mail (or by overnight delivery when applicable) to the AAdvantage member s address only. American Airlines is not responsible for overnight service delays. Certain locations must allow additional days on overnight services. Delivery to a P.O. box cannot be done using overnight delivery service. For in-person pickup only the member or passenger, as designated by the member, may claim paper tickets. Fees are per account and are nonrefundable. When multiple awards are claimed at the same time, each additional award is subject to a fee of $20 USD. **Award ticketing is not available within two hours of departure. If the passenger qualifies for an electronic ticket, the itinerary and receipt can be delivered by fax or . 25

28 Rules Of The Program Earning AcAdvantage Miles To ensure you receive credit for your AAdvantage transactions, please provide your AAdvantage number when you make your travel reservations or use the services of our participants. Retain all flight documents until the mileage credit appears on your mileage summary. Members may track their summary online at or by subscribing to receive the AAdvantage esummary. For transactions with other participants, retain your original paid invoice. AAdvantage esummary subscribers receive their summary and information every month, regardless of activity level. Your summary includes flight and participant mileage earned, along with newsletters and special promotions. As of January 1, 2000, if your account has no qualifying activity in any 36-month period, all mileage credit in the account will expire except for those miles earned prior to July 1, 1989, in accounts established prior to January 1, 1989, whose mileage credit will not expire. Each qualifying activity on or after January 1, 2000, extends the expiration date of all unexpired mileage credit in your account for 36 months from the date of the qualifying activity. Qualifying activity is defined as redeeming any AAdvantage award or accruing mileage credit on any eligible American, American Eagle, AmericanConnection or AAdvantage airline participant, as well as accruing mileage credit with participating hotels, car rental companies, credit cards, telecommunication providers and other service providers offering AAdvantage mileage credit. Mileage will be credited only to the account of the AAdvantage member who flies, rents a car, stays at a hotel or earns mileage utilizing other participating companies. No mileage credit will be awarded for canceled flights or if you are accommodated on another airline. Except as otherwise explained below, mileage credit is not transferable and may not be combined among AAdvantage members, their estates, successors and assigns. Accrued mileage credit and award tickets do not constitute property of the member. Neither accrued mileage nor award tickets are transferable by the member (i) upon death, (ii) as part of a domestic relations matter, or (iii) otherwise by operation of law. However, American Airlines, in its sole discretion, may credit accrued mileage to persons specifically identified in court-approved divorce decrees and wills upon receipt of documentation satisfactory to American Airlines and upon payment of any applicable fees. Mileage credit is transferable between AAdvantage accounts when offered by American Airlines online with the sharea AAmiles e Amiles program. The member must adhere to the rules and limitations of the shareaamiles program. You may request mileage credit for past, eligible transactions up to 12 months from the transaction date. Transactions prior to your enrollment date are not eligible for mileage credit. Certain airline tickets are not eligible for earning mileage credit. These include, without limitation, the following: all tickets issued as AAdvantage awards or other free ticket promotions including free or reduced-rate tickets; companion tickets; chartered flight tickets; travel agency/industry reduced-rate tickets; infant tickets; items occupying a purchased seat; unpublished-fare tickets, including consolidator fares (American Airlines tickets booked in O class or transatlantic tickets booked in Q class); and tickets issued subject to special provisions. You will not be able to transfer mileage you accumulate in the AAdvantage program to any other carrier s program, nor can you transfer mileage you accumulate in another carrier s program to the AAdvantage program. You may accrue mileage only for purchased, eligible, published-fare tickets on qualifying routes used in accordance with all applicable conditions of carriage, tariffs, rules and terms of ticketing, and travel. AAdvantage mileage accrual eligibility on airline participant routes is subject to change without notice. 26

29 P R O G R A M R U L E S Mileage can be accumulated only one time per flight, regardless of the number of seats purchased. Only individual persons are eligible for AAdvantage program membership. Corporations, other entities, animals or blocked-seat baggage are not eligible to become AAdvantage members or to accrue AAdvantage miles. Generally, only the member named on the account will be entitled to access account information. However, American Airlines does comply with court orders and subpoenas and cooperates with investigations by state and federal agencies. Under these circumstances your account information may be shared with others with or without your knowledge or consent. AAdvantage flight mileage credit is determined on the basis of nonstop distances between the airports where your flight originates and terminates. On connecting flights, you ll receive mileage credit for each segment of your trip; on single-plane flights, you ll receive the nonstop origin-destination mileage, except TAM*. On American Airlines and other AAdvantage airline participants, you ll receive AAdvantage mileage credit only for the class of service on which your fare is based when you are ticketed. American Airlines is the final authority on qualification for mileage credit and reserves the right to deny or revoke mileage credit at any time if American Airlines determines that mileage credit was improperly given. Mileage credit cannot be earned for the same flight, hotel stay or car rental in more than one of the following programs: the AAdvantage program or any other loyalty program in which American Airlines participates. After your flight departs, you will not be able to change your selection of a frequent traveler program for earning mileage credit. *Mileage accrual on TAM is based on actual distance between your city of original departure and your final destination regardless of connections required. Exception of Hilton HHonors Double Dipping. AcAdvantage Award Conditions American Airlines may, in its discretion, change the AAdvantage program rules, regulations, travel awards and special offers at any time with or without notice. This means that the accumulation of mileage credits does not entitle members to any vested rights with respect to such mileage credits, awards or program benefits. In accumulating mileage or awards, members may not rely upon the continued availability of any award or award level, and members may not be able to obtain all offered awards for all destinations or on all flights. Any award may be withdrawn or subject to increased mileage requirements or new restrictions at any time. American Airlines may, among other things, (i) withdraw, limit, modify or cancel any award; (ii) change program benefits, mileage levels, participant affiliations, conditions of participation, rules for earning, redeeming, retaining or forfeiting mileage credit, or rules for the use of travel awards; or (iii) add travel embargo dates, limit the number of seats available for award travel (including, but not limited to, allocating no seats on certain flights) or otherwise restrict the continued availability of travel awards or special offers. American may make any one or more of these changes at any time even though such changes may affect your ability to use the mileage credits or awards that you have already accumulated. American Airlines reserves the right to end the AAdvantage program with six months notice. AAdvantage travel awards, accrued mileage credits and special offers are subject to government regulations. American Airlines is not responsible for products and services offered by other participating companies. Any departure fee, immigration fee, security fees, tax liability surcharge, passenger facility charge or any other fee or surcharge (whether enacted by a governmental authority or otherwise) is the responsibility of the passenger and/or the AAdvantage member. continued on page 28 27

30 28 All flight awards entitle you to round-trip or one-way travel unless otherwise noted. (Immigration laws in some locations require proof of onward or return travel.) AAdvantage flight awards may not be combined with other AAdvantage flight awards; may not be used in conjunction with any other promotion, coupon, discount or special offer; and are void where prohibited by law. You may have one stopover at eligible cities within the continental U.S. for flight awards on American Airlines, American Eagle, or AmericanConnection when travel originates in North America. Upgrades are limited to a one-way award with a maximum of three segments. All upgrade awards are subject to capacity controls. Your flight awards are valid only for designated award destinations served at the time you use the ticket. Once ticketed, you ll have one year from the date of ticketing to complete travel unless otherwise stated. AAdvantage is an individual-oriented program. Your mileage summaries, special promotional materials and tickets will be sent to the address or address, as applicable, you provide. You are responsible for reading the AAdvantage member guide, online member information, newsletters and account summaries in order to understand your rights, responsibilities and status under the AAdvantage program. American Airlines may amend its rules of the program at any time without notice. You can view the current version online at or request a copy from AAdvantage Customer Service at in the United States and Canada or your local AAdvantage/American Airlines Reservations office during normal business hours. Members may view their account status through the American Airlines website, or by subscribing to receive the AAdvantage esummary. You are responsible for ensuring that your mileage earned is properly credited. If you believe that mileage has been earned but not properly credited, you may be required to submit documentation or other proof satisfactory to American Airlines, which may include copies of ticket coupons, boarding passes and receipts. Any claim for uncredited mileage must be received by American Airlines within 12 months after the mileage credit was earned. Members must report any unauthorized award claims from their account within 12 months of the occurrence. Corrective action cannot be taken after that time. Subject to the rules prohibiting purchase, sale and barter of AAdvantage mileage and travel awards as well as the rules pertaining to any special AAdvantage offers, AAdvantage award tickets may be issued in any name designated by the AAdvantage member. Once award tickets are issued they cannot be transferred. Passengers must have identification available at all times during travel. AAdvantage flight awards are subject to, and the passenger is responsible for, any applicable departure taxes, security fees, federal inspection fees, passenger facility charges and/or other taxes, fees and surcharges assessed by appropriate authorities. In addition, there may be applicable fees under the AAdvantage program, such as AAdvantage award fees. Awards for international travel are subject to appropriate governmental approvals. Tickets issued as AAdvantage flight awards are not applicable for travel on American Airlines codeshare service operated with other carriers. In addition, selected flights designated as AAdvantage airline participant flights, but operated by another carrier, may not be valid for award travel.

31 P R O G R A M R U L E S Upgrade tickets may be issued at American Airlines ticketing locations or by your travel agent. For all other airline travel awards, including those for travel on airline participants, your reservations must be made with, and your tickets issued by, an American Airlines or American Eagle airport ticket office or American Airlines Travel Center or via American Airlines Ticket Delivery Service. All flight awards must be ticketed on American Airlines ticket stock. Flight awards on American Airlines, American Eagle or AmericanConnection and our airline participants may be subject to special limitations on seating availability. Seats for award travel may not be available on all flights. Reservations for flight awards will be accepted, and you will have a confirmed seat as long as award seats are still available for the award you are using when you make your reservation. However, all accommodations are subject to availability at the time reservations are made. Each AAdvantage participant is responsible for its awards only and not for the awards of other participating companies. If an AAdvantage participant agreement changes or terminates, you may find that AAdvantage awards for that participant are no longer available. American Airlines is not responsible for any participant withdrawals, award cancellations, discontinued services, changes in any mileage levels, rules or restrictions applying to any participant s awards or mileage accrual policies. AAdvantage award restrictions may be announced by American Airlines or AAdvantage participants at any time without prior notice. Accumulation of AAdvantage mileage and use of AAdvantage travel awards with companies other than American Airlines are subject to the continued participation of such companies in the AAdvantage program. Travel on AAdvantage tickets will be subject to the tariff, contract of carriage, ticket terms and re-accommodation policies of the carrier on which travel is scheduled, and may also be subject to the Warsaw Convention or its successor. American s or American Eagle s conditions of carriage are available from any American Airlines airport or Travel Center representative. Income tax liability on AAdvantage travel awards, if any, is the responsibility of the member. General AcAdvantage Conditions At no time may AAdvantage mileage credit or award tickets be purchased, sold or bartered. Any such mileage or tickets are void if transferred for cash or other consideration. Violators (including any passenger who uses a purchased or bartered award) may be liable for damages and litigation costs, including American s attorney fees incurred in enforcing this rule. Use of award tickets that have been acquired by purchase or for any other consideration may result in the tickets being confiscated or the passenger being denied boarding. If a trip has been started, any continued travel will be at the passenger s expense on a full-fare basis. The passenger and member may also be liable to American Airlines for the cost of a full-fare ticket for any segments flown on a sold or bartered ticket. Fraud, misrepresentation, abuse or violation of applicable rules (including, but not limited to, American or American Eagle conditions of carriage, tariffs and AAdvantage program rules) is subject to appropriate administrative and/or legal action by appropriate governmental authorities and American Airlines. Such action may include, without limitation, the forfeiture of all award tickets and any accrued mileage in a member s account, as well as cancellation of the account and the member s future participation in the AAdvantage program. In addition, American Airlines reserves the right to take appropriate legal action to recover damages, including its attorney fees incurred in prosecuting any lawsuit. continued on page 30 29

32 American Airlines reserves the right to audit any and all accounts at any time and without notice to the member to ensure compliance with AAdvantage program rules and applicable conditions of carriage and/or tariffs. In the event that an audit reveals discrepancies or violations, the processing of AAdvantage awards, mileage accrual and summaries may be delayed until the discrepancies or violations are resolved satisfactorily to American Airlines. Pending such resolution, members may be prohibited from redeeming mileage credits for an AAdvantage award or ticket as determined in American s sole discretion. IF AMERICAN AIRLINES AND/OR ANY AADVANTAGE PARTICIPANT IMPROPERLY DENIES A MEMBER MILEAGE CREDIT, TRAVEL AWARD OR SOME OTHER BENEFIT, THE MEMBER S EXCLUSIVE REMEDY SHALL BE THE ISSUANCE OF THE IMPROPERLY DENIED CREDIT, AWARD OR BENEFIT IF AVAILABLE, OR SUCH OTHER ALTERNATIVE, COMPARABLE BENEFIT AS DETERMINED BY AMERICAN, WHICH SHALL HAVE NO ADDITIONAL LIABILITY WHATSOEVER. IN NO EVENT SHALL AMERICAN AIRLINES OR ANY AADVANTAGE PARTICIPANT BE LIABLE TO ANY MEMBER, OR ANYONE CLAIMING THROUGH A MEMBER, FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, OR LOST REVENUE OR PROFITS, ARISING OUT OF ACTS OR OMISSIONS BY AMERICAN AIRLINES OR ANY AADVANTAGE PARTICIPANT IN CONNECTION WITH THE AADVANTAGE PROGRAM. 500-mile Upgrade Terms And Conditions (For upgrade terms and conditions for elite members, please see the applicable benefits guide for your elite membership.) Upgrades may be used on American Airlines marketed and operated flights within and between the 50 United States, Canada, Mexico, the Caribbean, The Bahamas, Bermuda, and between the U.S. and Central America. Each upgrade is valid for 500 miles of travel. Each flight segment requires at least one upgrade. Upgrades are valid from Economy Class to the next class of service. Non-elite status AAdvantage members must purchase a full-fare Economy Class ticket to be eligible for an upgrade. Upgrade inventory is subject to seating limitations and capacity controls. Upgrades are not valid for use with an AAdvantage travel award, any free ticket or group fare ticket and are not transferable. Upgrade reservations may be confirmed if upgrade seating is available no earlier than 24 hours prior to the scheduled departure time of the flight. If a confirmed upgrade is not available, you may stand by for the upgrade. Please ask the agent to add you to the standby list. For any flight on which you are a confirmed passenger, standby priority at the airport will be AAdvantage Executive Platinum members first, AAdvantage Platinum members next, AAdvantage Gold members, then other AAdvantage members. Boarding passes must be issued by an Airline Representative, subject to applicable seat availability and operational restrictions, and only upon presentation of your AAdvantage card and verification of the required number of upgrades in your upgrade account. When you are accommodated with an upgrade seat, the appropriate number of upgrades will be deducted from your electronic upgrade account. Upgrades purchased through American Airlines Reservations or AA.com require a minimum of two hours processing time to be deposited into your upgrade account. AAdvantage mileage will accrue for the class of service on which your fare is based when you are ticketed, not for the class of service flown. 30

33 P R O G R A M R U L E S Unused upgrades will not be refunded, exchanged or transferred. Purchased upgrade prices are subject to change without notice. In the event of a cancellation or off-schedule operation, American Airlines will attempt to honor your upgrade on another of its flights. If you are accommodated on another carrier, it will be in the same class of service as purchased on your American Airlines ticket. American Airlines reserves the right to eliminate or restrict the use of upgrades on certain flights and to make other such changes at any time without notice. Use of upgrades to any future American Airlines destination is subject to approval. Reinstatement/Reissuance Fees Prior to ticketing, you may change your AAdvantage travel award reservations with no charge incurred. However, if your tickets are reissued after the original ticketing, a change fee may apply for each ticket. This service charge is paid at the time your ticket is reissued and is subject to change without notice. The charge does not apply to the reticketing of AAnytime award tickets or MileSAAver First and Business Class awards. Upgrade, companion and discount award travel is subject to the restrictions of fare purchased. AAdvantage mileage will be reinstated for unused and unexpired awards upon payment of a processing fee. All such reinstated mileage shall bear its original expiration date. For each additional award reinstatement from the same account at the same time, an additional fee will be collected. These fees are payable by credit card or by check. Expired tickets will not be reinstated. If a portion of the miles used to claim an award ticket has expired, only those miles that have not expired will be reinstated, and any such reinstated miles shall bear their original expiration date. Partially used tickets will not be reinstated. Once ticketed, the oneworld awards cannot be reissued at any time. 31

34 Reservation Of Rights To Change The Program American Airlines may, in its discretion, change the AAdvantage program rules, regulations, travel awards and special offers at any time with or without notice. This means that the accumulation of mileage credits does not entitle program members to any vested rights with respect to such mileage credits, awards or program benefits. In accumulating mileage or awards, members may not rely upon the continued availability of any award or award level, and members may not be able to obtain all offered awards or use awards for all destinations or on all flights. Any award may be withdrawn or subject to increased mileage requirements or new restrictions at any time. American may, among other things, (1) withdraw, limit, modify or cancel any award; (2) change program benefits, mileage levels, participant affiliations, conditions of participation, rules for earning, redeeming or forfeiting mileage credits, or rules for the use of travel awards; or (3) add travel embargo dates, limit the number of seats available for award travel (including, but not limited to, allocating no seats on certain flights) or otherwise restrict the continued availability of travel awards or special offers. American may make any one or more of the changes at any time even though such changes may affect your ability to use the mileage credits or awards that you may have already accumulated. American further reserves the right to end the AAdvantage program upon six months notice. AAdvantage travel awards, mileage accrual and special offers are subject to government regulations. American Airlines is not responsible for products or services offered by other participating companies. Please allow 6-8 weeks after transaction for mileage postings to occur. Please allow 6-8 weeks after hotel stay for mileage postings to occur. Please allow 6-8 weeks after rental for mileage postings to occur. American Airlines, American Eagle, AmericanConnection, AAdvantage, AAdvantage Executive Platinum, AAdvantage Platinum, AAdvantage Gold, AAdvantage Cruise, AAdvantage Dial-In, AAdvantage Dining, AAdvantage Fund Raising, AA.com, AAirpass, AAnytime, AAdvantage Vacation Awards, Admirals Club, American Airlines Vacations, buyaamiles, giftaamiles, shareaamiles, AAdvantage esummary, and MileSAAver are marks of American Airlines, Inc. American Eagle is American s regional airline affiliate. AmericanConnection is American s airline associate. AmericanConnection service is operated by Trans States Airlines, Inc., Chautauqua Airlines, Inc., or Corporate Airlines, Inc., each of which operates as an independent contractor. American AAdvantage Funds is a registered service mark of AMR Corp. All other trademarks referenced are trademarks of their respective companies American Airlines, Inc. All rights reserved. Printed in the U.S.A.

35 American Airlines AcAdvantage Customer Service Numbers In the United States and Canada AAdvantage Customer Service/Account Inquiries Award Reservations/General Travel Information In Europe Austria Belgium Flemish French Denmark Finland France in Paris outside Paris Germany Ireland Israel Italy Milan Rome Liechtenstein Luxembourg Netherlands Norway Spain in Madrid outside Madrid Sweden in Stockholm outside Stockholm Switzerland Swiss French Swiss German United Kingdom For countries not listed, contact your local American Airlines Reservations office. In The Caribbean Aruba Bahamas Barbados Dominican Republic Haiti Jamaica Trinidad & Tobago Turks & Caicos In Asia/Pacific Australia Hong Kong (852) India (91) Mumbai Indonesia (62) Korea (82) Malaysia (60) New Zealand Philippines (63) Singapore (800) Sri Lanka (94) Taiwan (866) Taipei Thailand (66) Vietnam (84) Hanoi (84) Ho Chi Minh City

36 American Airlines AcAdvantage Program P.O. Box , DFW Airport, Texas AcAdvantage AmericanAirlines AADV/0105/ENG-MG