It s All About the Data - Eventually

Transcription

1 It s All About the Data - Eventually Presented by Bev Lindquist Vice President Information Services September 20, 2011 About WPPI 50 municipal Members and 1 co-op Wisconsin 41 Upper Michigan 7 Iowa - 3 Member profile Size varies from 1,000 14,000 retail customers Electric, water, sewer, stormwater, gas, cable. System sales for 2010 Peak demand 1,007 MW Energy requirements 5,336 GWh Operating revenue - $420.8M 1

2 WPPI 2010 Energy Sources By Ownership 14.1% WPPI-owned generation 85.9% Purchased Power By Fuel Type 62.3% Coal 0.1% Oil 7.4% Gas 17.0% Nuclear 13.2% Renewable About WPPI Governance 51 Member Board of Directors 11 Member Executive Committee Variety of member advisory groups Staff Corporate - 21 Power Supply and Operations - 20 Member and Customer Services 42 Accounting and Finance

3 Data Points Federal debt $15,476,000,000,, US 2010 population 311,800,000 Smart meters shipped Q ,400,000* WPPI member retail customers 200,000 Annual data points 60 min 1,752,000,000 Annual data points 15 min 7,008,000,000 *Pike Research WPPI s Road to the Smart Grid Where we are How we got here What we re working on What s ahead Where we want to be 3

4 Strategies Smart Metering/Smart Grid Vision DATA Customer Information (CIS) Objective Where we are Smart Meter partners Sensus 2 members Elster Meter Data Management Siemens/eMeter CIS business partners NorthStar Caselle/Civic Systems 4

5 How we got here Internal group created in 2008 Identify WPPI needs Are there joint action benefits Smart Metering / Smart Grid Task Force established in 2009 Define a SM/SG vision Develop plan for moving forward Task Force activities Research, member survey, education Engage a consultant 5

6 Task Force Activities Engaged consultant to: Complete technology assessment Create plan to implement technologies Interact with vendors Manage RFP process Facilitate education for staff and members Present final report and recommendations Key Findings Joint purchasing benefits by selecting partners MDM is a key component Costs are significant Significant savings with limited number of CIS systems 6

7 Task Force Recommendations Members should not make further AMR investments Establish standard meter strategy Reduce number of CIS systems Implement a centralized MDM Develop financial incentive programs Share best practices among members Offer educational opportunities for members Delivering to Members Meter Data Collection and Management Service WPPI hosted services ~ AMI collection for member use ~ MDM software for member use ~ Technical support for both Member costs ~ Start up fee to participate (covers capital cost) ~ Ongoing fee per meter basis (covers recurring support) 7

8 CIS Strategy Reduce number of CIS systems Positions members for transition to SM/SG world Less costly, more reliable integration Members benefit from joint purchasing licenses, support and services Implement complex time-based rates Provide retail customers with enhanced online services Capture and measure power supply benefits Build on 10 years of CIS activities CIS Activities Member survey Satisfaction and need Engage consultant Complete functional and needs assessment Manage RFP process Interact with vendors Facilitate member evaluation process Develop financial incentives Established CIS Evaluation Committee in

9 CIS Committee Tasks Provide business and functional requirements Input on evaluation criteria and ranking Attend structured demos Conduct reference checks Recommend 2-3 vendors Completed in fall of 2010 Delivering to Members CIS Upgrades 28 NorthStar members 8 Caselle members CIS Incentives One-time incentive of $25K One-time incentive to change partners Zero percent interest loan ~ Additional CIS costs ~ Financial/accounting systems 9

10 Member Responsibilites Coordinate version upgrades Maintain support agreements Follow standardizations, where possible Agree to WPPI access to CIS data Participate in user groups What we re working on Smart Meter preferred partners Elster contract in progress Data collection for Sensus installed at WPPI AMI trouble shooting Meter data management software MDM configuration Functional in mid

11 CIS business partners New or amended service and licensing agreements Marketing Upgrading Standardization ~ CIS Billing components ~ MDM interface points New implementations What s ahead Complete upgrades Install MDM Develop MDM < > CIS interfaces Test interfaces with 2 pilot members Develop replication process Enhance customer information programs 11

12 Customer information programs Online presentment of customer interval data Associate customer interval data with costs Bill print enhancement ~ Outsourcing - joint purchase ~ Graphs, peer comparisons, targeted messaging Large retail customer information package ebilling Putting it all Together Data sources Meter head ends Meter Data Management Software ~ 15 and 60 minute interval data ~ MV-90 CIS Partners ~ Billing Customer ~ Customer Enterprise data ~ Cognos BI 12

13 Lessons Learned Don t underestimate the time commitment Don t underestimate the cost Don t underestimate the complexity Select business partners wisely Don t rush Where we Don t want to Be 13