Transforming Rehabilitation in London: Are we ready? Event report and recommendations for delivery

Transcription

1 Transforming Rehabilitation in London: Are we ready? Event report and recommendations for delivery The event is supported with funding provided by City Bridge Trust 1

2 Introduction to the London SFC VCSE network The London SFC VCSE Network comprises over 400 VCSE sector organisations working in the field of criminal justice, with both a Steering Group and expert Advisory Group of leading voluntary and community sector organisations working in the field of criminal justice in London. The London VCSE Network work programme is based on supporting the sector to influence the priorities outlined in the Mayors Police and Crime plan: Drugs and Alcohol Violence against Women and Girls (VAWG) Reducing Re offending and Integrated Offender Management (IOM) Local Capacity Development Victims and Witnesses services In addition all the networks activities address the following cross cutting themes areas: Gangs and Youth Crime Equalities New forms of Commissioning Service User Involvement. The SFC Network s activities focus on the following areas: Engagement This includes representing the views of the VCSE sector s service users to key decisionmakers within the statutory sector through: One to one meetings with key influencers Organising consultation events Brokering meetings between specialist VCSE sector organisations and statutory partners Giving evidence at scrutiny panels, such as the Police and Crime Committee Over the last year, the London SFC network has built up good relations with high level officers, and, where relevant, elected representatives within MOPAC, London Councils and the London Assembly Police and Crime Committee, and is therefore able to facilitate a healthy two-way relationship between the VCSE sector and statutory partners. Policy and Equalities the London SFC Network plans to use its expertise to influence policy development. This includes organising responses to consultations, running focus groups, equalities proofing policy, creating consensual policy positions and assessing policy impact. Delivery the London SFC network is delivering a range capacity development projects to support the sector in responding to the changing landscape. This includes supporting market and consortia development, running training/information events and promoting partnership working. As part of this remit, and in partnership with Clinks, the SFC network organised the Transforming Rehabilitation in London event both to inform the VCSE sector of emerging policy issues as well as to 2

3 enable a two way engagement process. The event also acted as a launch pad for the development an ongoing Reducing Reoffending and Integrated Offenders Manager (IOM) sub-group of the London SFC network that will continue the dialogue with decision makers in London by: Taking forward recommendations from this event Supporting organisations wanting to be involved in the transforming rehabilitation agenda Keeping London s VCSE informed of developments and changes 3

4 Transforming Rehabilitation in London: Are we ready? Event report and recommendations for delivery Event Overview The Ministry of Justice (MoJ) published Transforming Rehabilitation: A Strategy for Reform, the Government s response to the consultation document Transforming Rehabilitation: a revolution in the way we manage offenders in July The strategy sets out the Government s plans for transforming the way in which offenders are managed in the community, with the aim of bringing down reoffending rates. The key aspects of the reforms are as follows: Every offender released from custody will receive statutory supervision and rehabilitation in the community. This will include offenders sentenced to less than 12 months in custody for the first time. A nationwide through the prison gate resettlement service will be put in place, so that most offenders are given continuous support by one provider from custody into the community. The MoJ will support this by ensuring that most offenders are held in a prison designated to their area for at least three months before release. The Ministry of Justice aims for the market to be opened up to a diverse range of new rehabilitation providers, including public sector mutual, voluntary and private sectors, within 21 contract package areas (CPAs) that are aligned with Police and Crime Commissioners, health and Work Programme areas, to aid co-commissioning.. There are a number of tiers of involvement for providers, from Tier 1 prime contractors to Tier 2 sub-contractors and Tier 3 smaller VCSE organisations, whose specialist services may be spotpurchased by Tier 1 and 2 contractors for specific offender groups. New payment incentives under Payment by Results will be introduced, giving providers flexibility to do what works but only paying in full for reductions in reoffending on a 12 month binary metric. Timelines are very tight. Organisations are expected to register their interest as soon as possible, prime contracts are scheduled to be tendered from Spring 2014, and the new contracts to go live in Autumn However, detail of delivery and services are still being worked out and this process will continue until go-live and, probably, beyond. The MoJ has stated that from now until August 2013, they are willing take submissions from the VCSE sector and their partners to inform the final design stage. Therefore this is a timely opportunity for the VCSE and partners in London to influence the implementation of Transforming Rehabilitation. Transforming Rehabilitation contracts are worth between 5bn and 20bn over ten years. London will form a single contracting area. Organisations from all sectors will need to think about how they will be involved (if at all), which Tier of provider they see themselves joining and the types of partnerships they may need to form to successfully deliver services. The event provided an opportunity to consider different models, including mutuals (public and VCSE), consortia, and individual sub-contractor, and how each might fit into the proposed Transforming Rehabilitation infrastructure. The Transforming Rehabilitation Agenda has profound implications for both specialist and generic VCSE community safety organisations and for VCSE organisations involved in supporting offenders. Those who choose to become directly involved in this new agenda will have to change working practices, invest in 4

5 organisational infrastructure and develop new partnerships with primes and other VCSE organisations. Organisations that choose not to be involved will have to find ways of positioning themselves in a very new policy landscape. As stated above timescales are tight, and many VCSE organisations have only just begun to consider the implications for themselves and their clients groups, let alone started to make the changes that will enable them to thrive in this emerging new agenda. However the VCSE is nothing if not adaptable and innovative and if the Ministry of Justice takes into account the diverse needs of the range of organisations in the sector, and provides them with the right support, organisations should be able to fully engage. There are encouraging signs that the Ministry of Justice has learnt lessons from the commissioning of the Department of Work & Pension s Work Programme. For example, a capacity development action plan is currently being implemented, the payment by results process appears more thought through and there have been more chances for engagement between the VCSE and high level decision makers. Whilst there have been few, if any, opportunities for the VCSE and other stakeholders to influence the main elements of the strategy, the Ministry of Justice has promised that the VCSE and other stakeholders will be able to influence aspects of operational delivery. However, as outlined in all the presentations at the event, there are key aspects of the delivery of the Transforming Rehabilitation agenda that are still unclear, and as is always the case in policy implementation the devil is in the detail. It is hoped the Ministry of Justice will consider the issues raised within this report and be able to answer some of the questions asked, take on board the recommendations made and acknowledge some of the comments made by participants attending the event. 5

6 Summary of Presentations All presentations are available on the LVSC website. 1. Overview of the Day - Eithne Rynne, Chief Executive, LVSC This presentation outlined the aims of the day: Discussion of the Transforming Rehabilitation agenda in London and the implications for the VCSE Sector Information on the Ministry of Justice s VCSE capacity building action plan, outlining the support available for VCSE sector organisations wanting to become involved in the Transforming Rehabilitation agenda. Provide an opportunity for VCSE to consider how they fit into the proposed Transforming Rehabilitation Delivery Framework. Provide an opportunity for VCSE organisations to consider how they can respond to the emerging agenda by developing new organisational models and partnerships An opportunity to analyse the impact of the Transforming Rehabilitation agenda on VCSE organisations in London. 2. Overview of Transforming Rehabilitation Jilly Vickers, Local Development Officer, Clinks. This presentation included the following: Description of the key elements of the Transforming Rehabilitation (TR) agenda: The TR agenda will affect all services currently provided by Probation Trusts. It has two aims a) to reduce reoffending and b) achieve efficiencies. As outlined in the introduction of this report, timelines are tight. Details are still under development, however the Ministry of Justice is responding to input from the VCSE sector. For example, following lobbying, there was an acknowledgement that the needs of women and BME groups needed special consideration A key feature is the creation of resettlement prisons within the areas where prisoners are to receive supervision and rehabilitation. Offenders will serve the last three months of their sentences in these.however, achieving this is likely to be extremely challenging in London given the lack of prison beds for the numbers of prisoners coming from the capital. An outline of the opportunities and challenges for the VCSE: Probation Services for approximately 70% of offenders, assessed as of being low or medium risk of serious harm to the public, will be open to competitive tender London will be a single Contract Package Area (CPA) with the largest amount of starts - the contract package value will be around 20bn MoJ would like to see a diversity of providers involved in the agenda and hence capacity development action plans being developed to support the sector meet the upcoming challenges Contracts will be let on a proposed payment model consisting of three elements, including payment by results (see section three for a discussion of this payment system). The first iteration of the payment mechanism is out for consultation. 6

7 Setting out the Implementation timelines Discussion: Consultation document published in January 2013, with response and strategy in place by May 2013 Summer 2013, programme design fixed Summer 2013, competitions for CPAs commence Summer 2013, Probation Trusts begin to reorganise Autumn 2014, Going concerns taken on by new providers. The payment by results mechanism should be thought of as a reward for good performance Participants were concerned that large providers could blow everyone else out of the water. The Ministry of Justice will address this by requiring a strong commitment to partnership from bidders Participants raised the spectre of VCSE organisations just being bid candy i.e used by primes to make their bids look more attractive by suggesting it includes specialist service provision. The sector needs assurance from the Ministry of Justice that they will take action to ensure that this does not happen Participants raised the need for effective contract management. The Ministry of Justice needs to ensure that primes deliver on their commitments. The Ministry of Justice has begun to understand the need to engage with the VSCE sector at a national, regional and local level. The Ministry of Justice needs to think about criminal justice as a holistic system, and consider how Transforming Rehabilitation fits into the whole not just the elements related to Probation s former responsibilities. 3. Impact on Probation - Kuljit Sandhu, Assistant Chief Probation Officer, London Probation Trust. he presentation outlined the following: Impact of the Transforming Rehabilitation (TR) agenda on Probation The Probation Service will retain some of its responsibilities (around 30%) under TR. These responsibilities will include the completion of all court reports, initial risk assessments and the management of Multi Agency Public Protection Arrangements (MAPPA) and other high risk cases; however, it will have significantly less resources. Probation expects to still have to manage around 4,300 cases per year post the implementation of Transforming Rehabilitation. Assessment of the likely challenges Probation Trusts will face in implementing the TR agenda, particularly in London. This included concerns around: 7

8 having to make major changes to the way that Probation Trusts deliver services under very tight time frames. the challenges of working with a vast range of new providers within a changing and challenging landscape. If there is a higher breach rate of offenders than predicted the probation services will have less resources to address the needs of their clients. How the Probation Trust is responding to this emerging agenda, specifically the development of the mutuals and partnerships: Discussion: The Probation Services will be developing a number of mutuals nationally and is currently working with the Cabinet Office support programme to develop a London mutual A team of experts is currently working with the Probation Trust across London to support this. The London Probation Trust is increasing its engagement with partners across the VCSE and statutory sectors. Over the next few months, London Probation Trust plans to work closely with partners in the VCSE sector to ensure good communication between itself and its stakeholders TUPE and related HR issues will be addressed before the contracts go live in autumn Most of the probation workforce is to stay within the service, rather than join the new Transforming Rehabilitation providers. With the support of the Cabinet Office, most Probation Service Trusts are looking to become a mutual. Depending on the probation area, they might act as primes or providers further down the supply chain. The needs of BME, Women, Disabled people and other disadvantaged groups should be prioritised. Recently Clinks, BTEG and the Home Office held a round table to discuss issues affecting these groups, and as a result the Ministry of Justice began to be more proactive in its efforts to address diversity issues There is still little information available regarding the needs of offenders sentenced for less than 12 months 4. Capacity Development: Support available for the VCSE - Ian Thurlby Campbell, Head of Business Development, 3SC. In 2012/13 3SC was funded by the Ministry of Justice (MoJ) to develop a capacity building action plan for the VCSE. The action plan set out the VCSE sector s capacity development needs and how the MoJ should meet them. The presentation included: Information on the background to the MoJ s capacity development action plan. The MoJ has acknowledged that the VCSE sector will need a great deal of support if it is to engage with Transforming Rehabilitation. An outline of the main recommendations from the action plan, and an explanation of the reasoning behind each recommendation. An analysis of the MoJ s response and an explanation of the next steps. Over the next year the MoJ will fund a range of capacity development events, for example, a series of skills development workshops for VCSE leaders. 8

9 Discussion VCSE organisations should be aware that very few VCSE organisations will benefit from or even be able to take part in the TR agenda. Participants at this event need to think very carefully about how they position themselves. Organisations need to focus on their business planning to ensure that they are fit for purpose. Organisations need to think carefully about their workforce development needs and how they are going to meet them. Second half of the day The second half of the day was an opportunity for participants to consider how they and the organisations that they represent could respond to the Transforming Rehabilitation agenda. The speakers during this section of the event outlined alternative organisational models in order to guide participants thinking on forward planning and considering their capacity development needs. 1. Mutuals Sara McDonald Office for Public Management. OPM is one of the consultancies supporting public service organisations looking to transform themselves into mutuals. Mutuals are employee-led non-profit organisations. The coalition government has been keen to encourage both public and VCSE sector organisations to become mutuals. Sarah outlined the possible implications for an organisation of becoming a mutual. The presentation outlined what organisations needed to think about when deciding whether or not to set up as a mutual: Organisations need to be clear about how becoming a mututal will benefit all stakeholders. developing a mutual is can be more complicated than it first appears and presents many challenges A description of the transition process and a summary of the next steps. Organisations should also, where possible, discuss their plans with funders and commissioners to get their buy-in. 2. BidCo Setting up Bidding Consortia - Eithne Rynne, Chief Executive, LVSC. In 2012 as part of the Cabinet Offices Transforming Local Infrastructure programme, LVSC set up a bidding company, 'BidCo' for the purposes of enabling frontline VCS organisations to find, and win service contracts and support their delivery across London. Bidco is currently in the earliest stages of development, however LVSC expects that both large and small, frontline VCSE organisations in London will have the opportunity to take part in the Bidco consortia. Currently LVSC was looking at how it could respond to the Transforming Rehabilitation agenda through Bidco In partnership with its stakeholders LVSC, is looking to use Bidco to bid for a range of emerging criminal justice contracts In addition to criminal justice contracts, Bidco is looking to bid for opportunities in line with LVSC s policy priority areas i.e health, VCSE capacity development, employment and skills and climate change. 9

10 3. Clinks Portal Going it alone - Jilly Vickers, Local Development Officer for Clinks. Jilly stated that Clinks was aware that some VCSE organisations might want to directly engage with prime providers bidding to become involved in the Transforming Rehabilitation (TR) agenda. In order to support that process Clinks had set up a number of support services for VCSE organisations. Some of the support provided by Clinks includes: A regularly updated live webpage for updated information on and links to, information on the TR agenda Clinks members will be informed of major emerging issues through newsflash s detailing important information and opportunities. Clinks has developed a new web portal Partnership Finder where VCSE organisations can find organisations with whom to partner. In partnership with the New Philanthropy Capital, Clinks is providing support for VCSE sector around evidencing outcomes In addition as part of her on-going role Jilly Vickers, will continue to provide support and capacity building grants to VCSE organisations working on crime and community safety issues in London. 10

11 Third part of the day: Questions, Suggestions and Recommendations The third part and final part of the day was an opportunity for participants to explore possible responses to the Transforming Rehabilitation agenda, specifically around how it would be delivered in London. During this section organisations explored the ways in which the Transforming Rehabilitation agenda might impact on service delivery and organisational infrastructure of individual organisations. It also gave participants the chance to think more widely about how the delivery of the Transforming Rehabilitation agenda might affect the VCSE criminal justice infrastructure in London. One of the intended outcomes of the event was the creation of a number of recommendations to guide the implementation and delivery of the Transforming Rehabilitation agenda in London. However, there were still a number of unanswered questions, in addition, as unfortunately the Ministry of Justice was unable to attend the event. We have therefore also included participants questions within this report. This report will be added to the LVSC and Clinks websites, and the issues it highlights and recommendationsa it produces will be taken forward by the Reducing Reoffending and Integrated Offender Management (IOM) subgroup of the London Safer Future Communities VCSE Network. Payment by results One of the participants key concerns was the implementation of the payment mechanism for Transfroming Rehabilitation contracts. Current suggestions are that Transforming Rehabilitation contracts will be paid under a straw man model, which includes both an initial upfront fee for the service, as well as a payment by results element. The Ministry of Justice ran a consultation on its payment model which ended on the 5 th of July; but their final guidance has yet to be released. Questions and recommendations from this event on the payment model included: Event participants questioned whether specialist services such as employment, training and education (ETE), housing, substance misuse and mental health would be included in the scope of payment by results contracts? If so how? Participants wondered who would decide whether subcontracted services had been successfully delivered. Given the complexities of reoffending, one of the questions was how the Ministry of Justice would attribute the cause of reduced reoffending (or lack thereof)? Participants were not sure whether the risks of relying on mainstream services (which are not incentivised by the payment by results framework) had been fully considered by the Ministry of Justice. There were concerns regarding the completeness of the data provided before the introduction of changes. For example, one of the participants questioned how many offenders were currently serving less than 12 months (as they have not been considered as part of the ex-offenders the London Probation trsut was currently working with). Participants were concerned that the Ministry of Justice did not seem to have fully learnt lessons from the Department of Work & Pension s Work Programme, and might repeat some of the same mistakes, which posed unintended barriers to VCSE engagement. One of the challenges for payment by results contracts, particularly on such a large scale, was the management of cash flow. This was an issue during the first phases of the Work Programme but it is unclear how the Ministry of Justice proposes to address concerns in the context of Transforming Rehabilitation. 11

12 Relationship with Prime Providers The Ministry of Justice should not underestimate the issues that the prime contractors will face, especially in London. Size, geography, demography and the range of stakeholders operating in the area all make London a very complex place in which to deliver services. Primes should have to demonstrate a specific understanding of the London criminal justice infrastructure and how it functions at regional, sub regional, local and even in some areas neighbourhood level. VCSE organisations have historically been successful at developing innovative types of service provision. Whilst it is important to share new ideas and collaborate on the development of innovative services, intellectual property needs to be respected by primes. Therefore partnership agreements and/or contracts should clearly outline how these issues of intellectual property are going to be addressed within contracts. The organisational capacity implications of the Transforming Rehabilitation agenda should not be underestimated. Organisations will need to invest in infrastructure for example the development of appropriate IT systems and other arrangements. Organisations will need to make decisions around what systems they use. There is a question as to how small organisations will meet requirements. How will primes or the Ministry of Justice support them to do so? Participants wondered whether there were going to be set limits on management fees. For example, would there be maximum amounts money that could be claimed by organisations in management fees? Core costs are often underestimated by contractors, funders and commissioners. Organisations should have the opportunity to charge managements fees to primes and others which are a true reflection of the cost of taking part in this agenda. Participants noted that it was important that the Ministry of Justice maintains communication with primes throughout the delivery of the Transforming Rehabilitation. Primes are able to deliver simple solutions to maximise profit and good practice in primes management of their supply chains should be shared and replicated. Given the size of the contracts in London the primes chosen are not likely to be specialist organisations. The Transforming Rehabilitation model is one where primes will take the lead in developing strategy in London. Participants were concerned that it was not clear how the Ministry of Justice will ensure that they are competent to do so. Some reducing reoffending services are delivered by councils etc. as part of mainstream service delivery. For example, council, health and police services are often responsible for delivering reducing reoffending services locally. How will these be linked with the outsourced services provided by primes across London? The London Picture The coalition government and the Mayor of London have prioritised localism, and expect boroughs to lead on local issues. As such how will the prime that wins the London contract; develop a citywide approach in the context of an extremely limited pan-london policy infrastructure? 12

13 Therehas been very little involvement of boroughs in the development of the Transforming Rehabilitation agenda. Have decision makers thought about the role of boroughs and/or other locally based statutory services? Good coordination of services is key to the implementation of the Transforming agenda, particularly in London due to the complexity of delivering services across 33 boroughs. Participants questioned how coordination of services would be achieved? Whose responsibility would it be to lead/coordinate this? Examination of specific issues Language and terminology are important; particularly in the context of writing contracts and partnership agreements. The Ministry of Justice, primes and VCSE organisations need to ensure that they agree the meaning of key terms like delivery or success when they are included. Some participants felt that the scope of what wass required from providers was unclear. Are the ministry of Justice looking for someone to deliver all but the statutory obligations of probation services? Does the new agenda includ support services such as substance misuse, housing and education, training and employment services and how will all these services be integrated, if so?. It might be neither realistic nor fair to expect VCSE organisations to take on the obligations of the probation services. Part of the role of support services is to assess offenders needs and to ensure that they are referred to the right services. However this raises issues of accountability, and who will be held accountable for the success, or otherwise, of an offenders progress. This is specifically an issue, where the other services are either free or provided by statutory agencies that might not have the same incentives that providers contracted to primes have. Under the Transforming Rehabilitation agenda,vcse organisations will be delivering a mandatory service, rather than a non-statutory service. The Ministry of Justice needs to consider support for the sector to enable them to make this shift and build their capacity. Whilst participants were pleased to hear that the Ministry of Justice would be addressing issues of TUPE and HR within the Probation Trusts before probation services were tendered out, it is likely that on an individual level VCSE organisations will have to make organisational changes to become engaged in the Transforming Rehabilitation agenda. These might require making staffredundant, hiring new recruits and other such organisational restructuring. How will organisations be supported to do this? And will the impact of restructuring be taken into account when primes assess how they are meeting their contractual obligations? Whilst participants respect that there might be issues of commercial confidentiality, the VCSE needs better information from both the Ministry of Justice and the likely primes to get a sense of the bigger strategic picture, and thus be enabled to position themselves as providers. There are a number of specific innovations that the VCSE sector can deliver that primes might not consider part of the core services they wish to contract, such as restorative justice interventions. It is hoped that primes will think creatively to support such interventions and more importantly that the Ministry of Justice will incentivise them to do so. 13

14 Delivery issues Participants were concerned that the Ministry of Justice was wedded to such a tight timetable, and it was generally felt that this would add unnecessary challenges to this already challenging policy initiative. There needs to be a tight contracting process for primes. In line with recent revelations regarding SERCO and G4S, it is clear that robust commissioning, procurement and contracting process will be key to the success or otherwise of this programme. Most boroughs have developed, or are in the process of developing, multi agency integrated partnerships to deliver Integrated Offender Management, Prolific and other Priority Offenders Schemes and similar schemes to manage offenders in an integrated way from the time they leave prison until they have resettled in the community. More thought needs to be given to how the Transforming Rehabilitation agenda integrates with these local arrangements. When measuring reductions in the offending cohort the Ministry of Justice should carefully consider the success criteria they use. A successful reduction in reoffending could vary by the length of time that an offender abstains from reoffending, and for some offenders who have been particularly entrenched in their re offending lifestyle an overall reduction in the level of offending, even if they do not deist altogether, might be considered a worthwhile result. The event participants were pleased to see such a strong emphasis on data, and were pleased that the Ministry of Justice is ensuring that national, regional and local reoffending data is available to providers. However, it takes a while to obtain accurate reoffending data and this time lag makes it difficult for organisations to use it to measure their progress on an on-going basis. Current guidance does not include much detail on public protection issues. Guidance will have to be developed at a regional, or possibly a local level, outlining the various responsibilities and obligations of different stakeholders. This is particularly important given the reduced level of resources that will be available for probation to meet the needs of offenders being managed under high intensity regimes such a Multi-Agency Public Protection Arrangements (MAPPA) The current guidance around Transforming Rehabilitation is still unclear around the role and responsibilities of partners, both across the various tiers of delivery and around who is ultimately going to be responsible for delivery. If a project fails will it be seen as the responsibility of the primes, VCSE sector or Ministry of Justice? 14

15 Event Conclusion As the overarching lead for the SFC Network Project, Alison Blackwood, the Head of Policy and Knowledge at LVSC, gave an overview of how LVSC, through the London SFC VCSE network, will continue to respond to the emerging Transforming Rehabilitation agenda. The first action will be to develop recommendations from a VCSE perspective on how Transforming Rehabilitation should be implemented in London (included in this report) LVSC is also aware that some organisations may not be interested in, or able to provide services, as part of the Transforming Rehabilitation agenda.the London SFC VCSE network will work to ensure that these organisations continue to be supported to deliver services to their client groups. Working with the Clinks London Local Development Officer, LVSC will continue to work to keep VCSE organisations informed of any policy updates and changes around this agenda. LVSC is developing a Reducing Re-offending subgroup to support, inform and engage with organisations with an interest in reducing reoffending whether or not they intend to take part in the Transforming Rehabilitation agenda. Conclusion Overall evaluation showed that participants found the Transforming Rehabilitation event on the 24 th June provided a useful overview of key elements of the agenda, the presentations were informative and they were supportive of LVSC s plans to continue to support the sector in meeting the requirements of this new agenda. However, whilst there was a general sense that this event was a starting point in the relationship between the VCSE and decision and policy makers within the Ministry of Justice, London Councils and the MOPAC, key issues still remained to be resolved and more detail was needed in a number of areas. The VCSE sector hopes that as the Transforming Rehabilitation agenda develops, a dialogue will be maintained sothat the VCSE sector can continue to influence the agenda. The real question is, whether the Ministry of Justice is ready to implement this wide ranging agenda in a manner that will address the concerns of London s VCSE sector organisations, whether they are taking part in the Transforming Rehabilitation agenda or not. 15

16 Rehabilitation Event Evaluation Report 23 participant s completed and return their evaluation forms, not all a questions were answered on some forms. The feedback result is i based onn the number of evaluation forms returned. 1. Overall, how would you rate the quality of today s event?? Excellent Good Satisfactory y Poor 15) 65% 8) 35 % 0% 0% 2. Do you have any comments on your rating or the content and/or presentations? All presentations very clear, informative, practical Useful as a starting point shame MOJ not attending Really interesting especially Ian for hiss honest approach Useful Ian s presentationn was Excellent Rehabilitation Event They were to the point not too long and well presented Disappointing that MOJ couldn t make itt Evaluat tion Report All good All very useful Useful event The Mutuals section was nott relevant too audience, although nteresting. Better to have had more time for Q+A on other sections of the event Good packs provided Presentations very clear & informative Very Informative many thanks Informative and well prepared Good and interesting range of presenters The presentation was well balanced andd informative Very good overall, but a pity that MOJ, couldn t send a rep All presentations very clear, informative and practical 3. What actions should LVSC take forward as a result of today s eventt 16

17 Links with MOJ & providing support to small VSO Take forward concerns as discussed in table groups Recommendations to MOJ As per discussion Engaging with monitoring & evaluation BME offenders/user Voice I don t know at the moment Informative Networking for potential partners; meeting the primes How can the VCS be practical? i.e referrals will take place etc and work arrangements honoured out delegates list including addresses Listen to what is being said and report back to MOJ/NOMs Very useful to hold these events Timeline Support on consortia development I would hope LVSC could come together to work with other statutory partners on the plans moving forward. System to help small organisation to survive Put more events around more contracts at tender stage Circulate a report of findings to attendees 4. What will you do as a result of attending today s event? Feedback to commissioning/development team at work Food for thought helping us make a decision Discuss the future with my managers consider how well we are positioned Research more Do more research into the rehabilitation programme, join the Clinks portal Discuss with colleagues I am on SFC board We ll discuss in our groups how to get involved Discuss the appropriateness of getting value Continue to see opportunities for substance misuse providers Follow up potential partnerships Make sure our profile is updated on Clinks Look at Capacity building funding & Support More able to support voluntary and community organisations in getting their voices heard More research Access resources available to follow up with organisations spoken to Eagerly await the feedback to London Councils! Networking Develop networks with other organisations Continue talking to partners in the field 5. Please rate the organisation of this event and venue 17

18 Excellent Good Satisfactory Poor 8) 35% 12) 52% 3) 13% 0% 6. Do you have any comments about the venue or organisation of the event? Were your accessibility needs met? Fine All well Good Excellent Satisfactory Good Yes 100% All good thank you 7. Capacity Development Needs As part of the event LVSC and Clinks asked VCSE organisations about their capacitybuilding requirements around Transforming Rehabilitation. Organisations ranked their needs, in order of importance, where 1 is least important and 5 is vital Regular policy updates 0% 0% 27% 20% 53%% Governance / Trustee development 31% 31% 15% 8% 15% Leadership and Management Skills 10% 20% 40% 10% 20% Strategic Planning 0% 8% 23% 23% 46% Organisational Development / Human 20% 40% 20% 0% 20% Resources Working with commissioners and lead 7% 7% 22% 14% 50% contractor negotiation skills Contracting and Performance 8% 15% 0% 46% 31% Management Proposal preparation and 0% 25% 13% 25% 37% presentation/marketing your service Performance / Service Improvement 7% 7% 33% 20% 33% Evidencing Outcomes 11% 11% 22% 22% 34% Partnership / Consortium working 6% 6% 29% 12% 47% 18

19 Londonn Safer Future Communities Network 9:30-10:00 10:00 10:10 10:10 10:35 10:35 11:00 11: :40 12:00 12:00 12: : Transforming Rehabilitation in London; Are we ready? 9.30am-2.30pm 24 June 2013 Agenda Registration Tea and coffee Facilitation: Alison Blackwood d Overview of the Day - Eithne Rynne, Chief Executive Officer, LVSC Overview of Transforming Rehabilitation Jilly Vickers, Local Development Officer, Clinks Questionss and Answers Impact on Probation - Kuljit Sandhu, Assistant Chief Probation Officer, London Probation Trust Questionss and Answers Capacity Development: Support available for the VCSE - Iann Thurlby Campbell, Head of Business Development, 3SC Questionss and Answers Break: Tea and Coffee Introduction to the second part of the day - Alison Blackwood, Head off Policy and Knowledge, LVSC Setting up a mutual Sarah McDonnell, Associate Fellow, Office for Public Management Questionss and Answers BidCo Setting up Bidding Consortia - Eithne Rynne Chief Executive Officer, LVSC Questionss and Answers Clinks portal Going it alone - Jilly Vickers, Local DevelopmenD nt Officer, Clinks Questionss and Answers Table discussion Impact of Transforming Rehabilitation in London Recommendations for the Ministry of Justice, MOPAC,, London Councils Close of the day: next steps - LVSC Lunch and networking Alison Blackwood, Head H of Policy and Knowledge 19