Research on SMS Pack - FAQs

Transcription

1 Research on SMS Pack - FAQs 1. What is the SMS Package offering from AxisDirect? The AxisDirect's SMS Package service is an offering that empowers you with the Research Calls on your fingertips. You can get the quality research calls from the AxisDirect Research desk through an SMS on your registered mobile number to take timely action. Additionally, you will also get research reports on your registered id which will provide detailed updates on markets and other research ideas. This SMS package is offered as an annual subscription services with two payment options i.e. half yearly and Yearly. Please note that these research ideas are also updated on the online portal on AxisDirecrt.in > Research and Ideas > Equity > Latest Calls 2. Which are the different packages available for subscription under SMS Package? The following packages are currently available under the subscription SMS Packages: Technical Pack: Research ideas would be provided based on the technical analysis. These research ideas will be provided through SMS on your registered mobile no. Additionally, you will also get research reports on your registered id. Derivative Pack: Research ideas would be provided for F&O segment. These research ideas will be provided through SMS on your registered mobile no. Additionally, you will also get research reports on your registered id. Combo Pack: This pack is a combination of both Technical as well as Derivatives pack. This package also gives you an opportunity to save cost on the SMS charges. All these packages are offered as an annual subscription services with two payment options i.e. Half yearly and Yearly. 3. What does the Technical Package offer? You would get Entry, Follow-up / Closure calls for the Equity segment through sms on your registered mobile number: Intraday (Buy Today and Sell Today) BNST/ SNBT (Buy Now and Sell Tomorrow ) Technical Calls on Nifty Positional Calls Delivery based technical calls You would also get the following technical research reports on your registered ID Daily Technical Reports Weekly Technical Reports Half yearly Technical Reports 4. What does the Derivative Package offer? You would get Entry, Follow-up / Closure calls for the derivative segment through sms on your registered mobile: Intraday - F&O (Buy Today and Sell Today) BNST/ SNBT - F&O (Buy Now and Sell Tomorrow / Sell Now and Buy Tomorrow) Positional Calls - F&O

2 Volume Weighted average price VWAP Calls Derivative Strategies You would also get the following key derivative reports on your registered ID Daily Derivative Reports Weekly Derivative Reports Rollover Reports Strategies Reports 5. What does the Combo Package offer? You are would get Entry, Follow-up / Closure calls for the Equity and Derivative segments through sms on your registered mobile number: Intraday - Equity and F&O (Buy Today and Sell Today) BTST/ SNBT - Equity and F&O (Buy today and Sell Tomorrow / Sell Now and Buy Tomorrow) Positional Calls - Equity and F&O Volume Weighted average price VWAP Calls (F&O) Derivative Strategies Delivery based technical calls You would also get the following key Technical Reports on your registered ID Daily Technical Reports Weekly Technical Reports Half yearly Technical Reports Daily Derivative Reports Weekly Derivative Reports Rollover Reports Strategies Reports 6. Are there any additional benefits of subscribing to these packages? Yes. Following are the additional benefits in subscribing to any of these packages: Get access to the Live webinar session once a month with our Technical and Derivative experts Get Premarket - Key Nifty levels for the day (Support /Resistance ) sent as an sms on your registered mobile number Get the exhaustive AxisDirect's Premarket Market report on your registered id 7. How many Research Ideas will I get daily? The number of research recommendations would vary on day to day basis. It is primarily dependent on the kind of trading opportunities available in the market from time to time. Following is the indicative list of the research ideas that would be provided to you:

3 Under Technical Package, you may receive 4-7 calls a day Under Derivative Package, you may receive 5-6 calls a day Under Combo Package, you may receive 9-13 calls a day The number of SMS sent would be more than the research ideas, since most calls will have a follow up SMS as well. As highlighted above, the numbers provided above is just indicative and might vary from time to time. Based on the package you have selected, apart from intraday calls, you may also get the following calls: BNST/SNBT - Equity and F&O (Buy Now and Sell Tomorrow persell Now and Buy Tomorrow) Positional Calls - Equity and F&O Volume Weighted average price VWAP Calls (F&O) Derivative Strategies: Nifty, Stocks, Reverse Arbitrage Positional Calls - Technical Delivery based technical calls (30-45 days hold calls) 8. How many SMS will I get daily? The numbers of SMS you would receive on a day basically depends on the package you have selected and the calls that are initiated under that package on the daily basis. Almost every call initiated would have a follow up per call- closure through sms to intimate user on the status and further action on the call. Though, indicatively one might get Under Technical Package, you may receive sms a day Under Derivative Package, you may receive 8-12 sms a day Under Combo Package, you may receive sms a day The above number is just indicative and might vary from time to time. 9. What are the payment options available for availing the sms packages? Currently, the payment for these packages would be done by directly debiting the clients bank account linked to the trading account. You can give a request online for activation of these services. On confirmation and acknowledgment, the respective amount would get debited to your bank account. 10. Will I also get the fundamental stock recommendations and reports in any of these packages? No. You would not get any fundamental research ideas or reports along with any of these SMS packages 11. What are the subscription charges for these packages? Are there any other charges or taxes applicable over and above subscription charges? This product is offered annually with 2 payment options: Half yearly and Yearly. Following are the subscription charges for respective packages based on the payment frequency selected: Subscription charges for the Annual Technical SMS Package: Half yearly Payment option: Rs per 6 months. Annual Payment option: Rs per year.

4 Subscription charges for the Annual Derivative SMS Package: Half yearly Payment option: Rs. 899 per 6 months. Annual Payment option: Rs per year. Subscription charges for the Annual Combo SMS Package: Half yearly Payment option: Rs per 6 months. Annual Payment option: Rs per year. You could save upto 25% when you subscribe to Yearly Payment option. Select the combo Pack and additionally save over 28 % on the individual package charges. Please note these charges are excluding various taxes and statutory charges. Additional 14.5% tax is applicable over the subscription charges for every sms package 12. Which are the reports that I would get on my registered id on subscription? Based on the package you have selected, you can get the following s on your registered id. Technical SMS Package: Daily Technical Daily Technical Currency Weekly Technical Half yearly Technical Report Monthly Performance report Derivative SMS Package: Daily Derivative Report Weekly Derivative Report Rollover Report Strategies Report Combo SMS Package: To get all the reports that are been sent to the Technical and Derivative packages. 13. How can I track the performance of the recommendations? You would get Monthly performance report on your registered id on the calls that have been generated during the month. 14. Will I get the calls or recommendations on the as well? No. You would get the calls/ stock research ideas through sms on your registered mobile number. You would be getting all the research reports related to the package selected on your registered id. 15. Will I get any additional benefit or discount by selecting a Combo Package rather than buying both individual packages?

5 Yes. On selecting Combo Packs, you can get additional discount of over 28 % over the charges of the individual packs taken together. 16. What is the benefit of selecting yearly payment option? The benefit of selecting the yearly payment option is that you would get around 25% discounts over the half yearly payment option 17. What all information will be sent to me over the ? You would get the following reports and information on your registered id: Periodic reports that have been published on time to time basis related to the package. Pre Market report published every morning on a week day 18. What is the holding period for the technical delivery based calls? The holding period for the Technical delivery based calls is days. It may differ from call to call. 19. How will I get the stock calls or recommendations as a sms? You would get following information about the call through sms on your registered mobile no.: Product name (Technical / Derivative i.e. Futures / Options), Call Type (Intraday / Positional / BTST / SNBT / Delivery, etc.), Action (Buy / Sell / Hold / Book Profit / Book Loss, etc), Stock / Instrument Name, Entry Price, Stop Loss, Target Price Following is a sample of the sms that you would receive on your registered mobile number: Technical Intraday - Buy SL 193 TRG What are the various modes of payment? Only mode of payment is auto-debit via your linked Axis Bank account to the Trading Account with Axis Direct. 21. Is there any account I can directly send the money to? No. Only mode of payment is auto-debit via your linked Axis Bank account to the Trading Account. 22. What do I need to do to receive SMS? SMS sent under the research packages will be forwarded to the customers even though they are registered under the Do Not Call (DND) service under their respective mobile service subscriber. Please note that, your DND type registered with your mobile subscriber should be 'Partial DND'/No DND, with number is registered as DND.You have to take steps to deregister from the DND list.

6 23. How can I subscribe to these packages? You can subscribe to your favorite research package using following options: You can subscribe to any of these packages online, by visiting the Research on SMS page on AxisDirect portal and subscribe for your desired research package by providing your details. You can subscribe to any of these packages offline, by sending the duly filled and signed Research on SMS Application form and sending it to address mentioned in the form. You can download the Research on SMS Application Form from portal (AxisDirect> Customer Serivce> Download Centre > Research on SMS Application Form) You can also subscribe to your desired research package via call. Please call our customer care at and request to subscribe for your desired research package. 24. Where should I send the Research on SMS application form? You need to send the duly filled and signed Research on SMS application form to the below mentioned address: Axis Securities Ltd. Unit No. 2, Phoenix Market City, 15, LBS Road, Near Kamani Junction, Kurla (west), Mumbai Can I make the payment online or do I have to draw a cheque in favour of ASL? No. Post receiving your confirmation on the subscription, Payment towards the packages will be deducted from your linked Axis Bank account to the Trading Account. 26. When will my services get activated? Post subscription request, service for the desired research package will get started in 3 working days. 27. I have applied for the services online but it has not got activated yet. How can I know the status of the application? Ideally, the SMS facility would start in 3 working days once the request for the research sms pack is received by Axis Direct. Please write to us at helpdesk@axisdirect.in to know the status of your subscription request. 28. I have applied for the services offline but it has not got activated yet. How can I know the status of the application? Ideally, the SMS facility would start in 3 working days once the request for the research sms pack is received by Axis Direct. Please write to us at helpdesk@axisdirect.in to know the status of your subscription request. 29. I am not an AxisDirect customer but want to subscribe to these services? Currently, this service is only available to Resident Individual customers of AxisDirect. 30. Who can subscribe to this service? Currently, this service is only available to Resident Indian customers of AxisDirect.

7 31. I have applied for the services along with the account opening form but the services have not got activated yet. How can I know the status of the application? Ideally, the SMS facility would start in 3 working days from the time of opening the account. Please write to us at helpdesk@axisdirect.in to know the status of your subscription request. 32. I am not getting the smses on time. What can I do so that the smses are delivered to me on time? SMS sent under the research packages will be forwarded to the customers even though they are registered under the DND under their respective mobile service provider. Please note that, your DND type registered with your mobile subscriber should be 'Partial DND'/No DND with number is registered as DND. You have to take steps to deregister from the DND list. 33. How can I change my registered mobile number and ID? To change your mobile number and/or address, please visit 'View Update' profile section on AxisDirect.in. If you want to reflect these changes in your research package subscription, please write to us at heldesk@axisdirect.in post updating your details via 'View Update Profile' and we will make the necessary changes. 34. I have subscribed for the package but not getting any sms on my mobile. What should I do? SMS sent under the research packages will be forwarded to the customers even though they are registered under the DND service under their respective mobile service subscriber. Please note that, your DND type registered with your mobile subscriber should be 'Partial DND'/No DND with number is registered as DND. You have to take steps to deregister from the DND list. 35. I want to unsubscribe or deactivate these services. What is the process? Please write to us at helpdesk@axisdirect.in. Post receiving your request, your service for the selected research package will be de-activated within 3 working days post the date of request for the deactivation of SMS research package. Please note that, any un-subscription or deactivation WILL NOT be eligible for any refund of the amount. For more information, please check out our Terms and Conditions related to the Research on SMS service. 36. My package has got expired. How can I renew the package? You can subscribe to your favourite research package using following options:

8 Visit Research On SMS Package page on AxisDirect and subscribe for your desired research package by providing your details. You can subscribe to your desired research package via call. Please call our customer care at and request to subscribe for your desired research package. Please note that, currently this process is only available to Resident Indian customers of AxisDirect. 37. I am an NRI customer of AxisDirect, Can I subscribe to this packages? Currently, this service is available only to the Resident Indian customers of AxisDirect. 38. What is the TAT for the activation of these services? Post subscription request, service for the desired research package will get started in 3 working days post the date of request for the SMS research package 39. My mobile is registered in DND, Can I still get sms if I subscribe to this service? SMS sent under the research packages will forwarded to the customers even though they are registered under the DND service under their respective mobile service subscriber. Please note that, your DND type registered with your mobile subscriber should be 'Partial DND'/No DND with number is registered as DND. You have to take steps to deregister from the DND list. 40. I want to change the research package? In order to switch from existing subscribed research package to another, you need to un-subscribe the current research package and subscribe for the desired package using one of the following ways: Visit Research Package page on AxisDirect and subscribe for your desired research package by providing your details. You can subscribe to your desired research package via call. Please call our customer care at and request to subscribe for your desired research package Please note that, any un-subscription or deactivation WILL NOT be eligible for any refund. For more information, please check our Terms and Conditions related to the Research on SMS service. 41. What is the TAT for the activation of these services? Post subscription request, service for the desired research package will get started after 3 working day days. 42. My mobile is registered in DND, Can I still get sms if I subscribe to this service? SMS sent under the research packages will forwarded to the customers even though they are registered under the DND service under their respective mobile service subscriber.

9 Please note that, your DND type registered with your mobile subscriber should be 'Partial DND'/No DND with number is registered as DND. You have to take steps to deregister from the DND list. 43. I want to cancel the service and want the refund? Please write to us at helpdesk@axisdirect.in. Post receiving your request, the service for the selected research package will be de-activated within 3 working days. Any un-subscription or deactivation WILL NOT be eligible for any refund. For more information, please check out our Terms and Conditions related to the Research on SMS service.