Open Text Fax Server, RightFax Edition
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1 RightFax Edition T.38 FoIP Interoperability Overview Open Text Fax and Document Distribution Group August 2009 Abstract RightFax Edition is the proven market leader in fax server, document delivery and fax software. It delivers the most reliable and robust fax software solutions to integrate and automate the flow of a full range of fax, paper and electronic documents and data, enabling enterprises to achieve significant cost reductions. By using companies can securely and efficiently deliver business information from virtually any application via fax, , print devices or over the Internet. This white paper outlines interoperability testing and product compatibility between Open Text Fax Server and 3rd party products leveraging the T.38 FoIP protocol.
2 2 White Paper Contents Introduction... 3 Product Interoperability Overview COM... 4 Alcatel-Lucent... 4 Aastra... 5 AudioCodes... 5 Avaya... 6 Cisco Systems... 7 Dialogic... 8 Global Crossing... 8 Nortel... 9 Quintium... 9 Siemens... 9
3 3 White Paper Introduction RightFax Edition communicates via T.38 FoIP through a SR140 implementation on the Fax Server deployment. SR140 is a board-less solution that supports both SIP and H323 protocols. Once the call is set up, the fax payload is transmitted via T.38 between the fax server, the communication device, and the end point. The end point may be a fax server or a classic fax machine. In the case of a media gateway, the gateway is responsible for connecting the call to the PSTN and completing the path to the receiving device. Typically these devices are part of a larger VoIP/FoIP infrastructure providing voice, fax, , and messaging. Fax Server interoperability is based on two simple scenarios, and then enhanced based on the vendor s unique product features and functionality. This document will provide guidance on interoperability between the Open Text Fax Server (SR140) FoIP stack and market leading telephony infrastructure.
4 4 White Paper Product Interoperability Overview 3COM Open Text has been a member of the 3COM ON program since 2007 and validated product interoperability with the VCX telephony platforms. Application notes detailing interoperability testing and configuration are available directly from the 3COM ON web site. Application Note for Open Text Fax Server (RightFax v9.4) and 3COM VCX platform VCX Connect 8.0.4e e3 Y (SIP) VCX Enterprise c X (SIP) VCX System i X (SIP) Alcatel-Lucent Omni PCX Enterprise 7.1 Y (H.323 & SIP) Y (H.323 & SIP)
5 5 White Paper Aastra Ericsson MX-ONE Telephony System Ericsson MX-ONE Manager Telephony System Ericsson MX-ONE Telephony Server V3.2 SP1 Y (SIP) Y (SIP) Y (SIP) Ericsson MX-ONE Media Gateway Classic 1.4_5 Y (SIP) AudioCodes Mediant X (SIP) MP X (SIP) MP X (SIP)
6 6 White Paper Avaya Open Text is a Gold member of the Avaya DevConnect program. Open Text Fax Server has been tested with Avaya Communications Manager and multiple media gateways. Application notes detailing interoperability testing and configuration are available directly from the Avaya DevConnect web site. Application Notes for Configuring the Captaris RightFax Fax Server with Avaya Communication Manager via H.323 Application Notes for Configuring the Captaris RightFax Fax Server with Avaya Communication Manager via SIP Product Brochure: Delivering a Complete Fax over IP Solution with Open Text and Avaya Avaya Communications Manager x X (H.323) X (H.323) X (H.323 & SIP) 3.x G650 Media Gateway (TN2302) G650 Media Gateway (TN2602) G650 Media Gateway (TN799) G700 Media Gateway HW 20 FW 118 X (H.323) X (H.323 & SIP) HW 02 FW 047 X (H.323) X (H.323 & SIP) HW 01 FW 26 X (H.323) X (H.323 & SIP) X (H.323) X (H.323 & SIP) SIP Enablement Services b X (SIP)
7 7 White Paper Cisco Systems Open Text is a Cisco Technology Developer Partner and an OEM provider since Open Text Fax Server is interoperable with multiple products from Cisco Systems, including CUCM, Unity, Unity Connection and IOS based routers/switches. Cisco Unity Integration with Cisco Fax Server Cisco Unity Connection Integration with Cisco Fax Server FoIP Configuration Guide for Cisco Products Cisco Unity Connection 7 X (SMTP) X (SMTP) Cisco Unity 5.x 4.2.x 4.1.x 4.0.x Cisco Unified Communications Manager 7.x x X (H.323) X (H.323 & SIP) X (H.323 & SIP) Y (H.323 & SIP) Y (H.323 & SIP) 5.1.x X (H.323 & SIP) Y (H.323 & SIP) 5.0.x X (H.323 & SIP) Y (H.323 & SIP) 4.3.x X (H.323) 4.2.x Cisco IOS-based Routers 12.3 and above X X
8 8 White Paper Dialogic Open Text is a Dialogic partner. Open Text Fax Server is interoperable with the full line of media gateways. DMG _5N or later Y (SIP) Y (SIP) DMG _5N or later Y (SIP) X (SIP) DMG 3000 SUI-1_8.51 or later Y (SIP) Y (SIP) DMG 4000 SUI-1_8.51 or later X (SIP) X (SIP) IMG or later Y (H.323 & SIP) Y (H.323 & SIP) Global Crossing SIP Trunking n/a Y (SIP)
9 9 White Paper Nortel Communication Server Y (SIP) Y (SIP) Quintium Tenor DX 2024 P Y (H.323 & SIP) Y (H.323 & SIP) Tenor DX 8192 P Siemens HiPath 8000 V3,0 R2 PS19.E05 Y (SIP) RG8702 Media Gateway n/a Y (SIP)
10 10 White Paper Sales: Support: (800) (800) w ww. opentext.com For more information about Open Text products and services, visit Open Text is a publicly traded company on both NASDAQ (OTEX) and the TSX (OTC). Copyright 2009 by Open Text Corporation. Open Text and The Content Experts are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. All other trademarks or registered trademarks are the property of their respective owners. All rights reserved. SKU#_EN
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