Utica National Insurance Group is now offering

Transcription

1 Utica National Insurance Group is now offering Interactive Training Information utilizing Technology J. J. Keller s online Solutions courses! Connect your employees with safety 24/7 - through free online training from Utica National and J. J. Keller! Utica National and J. J. Keller exclusively provide Utica policyholders with free online training programs to help with your business s Risk Management efforts. Available 24 hours a day, 7 days a week, the training features more than 220 courses, covering topics your business needs to know about: DRIVER SAFETY Defensive Driving; Distracted Driving; Injury Prevention for Drivers; and more! WORKPLACE SAFETY/OSHA COMPLIANCE TRAINING Back Safety; Bloodborne Pathogens; Electrical Safety; Eye Safety; First Aid; Lockout/Tagout; HAZWOPER; OSHA Recordkeeping; PPE; and more! CONSTRUCTION SAFETY Materials Handling; Storage, Use and Disposal; Fall Protection; PPE & Lifesaving Equipment; and more! HUMAN RESOURCES TRAINING ADA for Supervisors; Appropriate & Internet Use; Business Etiquette; Code of Conduct; Dealing with Drug and Alcohol Abuse; Effective Communication; Injury and Illness Prevention; and more! Courses feature: Quizzes to reinforce key training concepts Interactive games and other features to actively involve learners Video scenarios with interactive exercises Graded final exam for each program to assess comprehension Course list will be updated quarterly. Employees learn at their own pace, train at their own convenience, and get up to speed quickly on important subjects all while learning from the same program. That can help your business increase safety awareness to help control losses, follow industry best practices, and even meet compliance mandates. J. J. Keller can also assist you with Creating curriculums and student groups for each Utica member Running reports Enrolling individuals in various courses Continuing technical support ORDERING IS EASY! Get the free training tools you need to make your business safer - or find out more - by ing J. J. Keller at utica@jjkeller.com 2012 J. J. Keller & Associates, Inc. dmd 07/12

2 Utilizing J. J. Keller & Associates, Inc. s robust list of training courses, Utica National Insurance can provide you with up-to-date DOT, Hazmat, OSHA/Workplace Safety, Construction and Human Resources (HR) videos. DRIVER/DOT TITLES A Supervisor's Guide To Reasonable Suspicion Testing This course includes an introduction to the FMCSA's program, CSA (Compliance, Safety and Accountability), and explains how this training specifically impacts drivers and carriers with respect to their CSA scores. Alcohol & Drug Testing: Driver Awareness Training Covers 11 key areas of regulation 49 CFR , including the effects of alcohol and drugs, your company s policies, testing requirements, and how and where drivers can get help for substance abuse. CDL Knowledge Test Review Helps prepare drivers to pass the written portion of the CDL tests, including those for hazardous materials, double and triple trailers and passenger endorsements. CMV Driver Basics Training Program This course includes an introduction to the FMCSA's program, CSA (Compliance, Safety and Accountability), and explains how this training specifically impacts drivers and carriers with respect to their CSA scores. CSA for Non-Driving Personnel This course helps non-driving personnel understand how every individual plays an important role in the company's success in moving forward with CSA It explains how their actions (not just the actions of drivers) can impact the company's BASIC Scores and the likelihood of an FMCSA intervention. CSA: A Driver s Guide Under FMCSA's new CSA initiative, drivers' actions will impact their safety performance evaluation and the safety ratings of their employer. This course explains CSA and shows drivers why they must practice compliance with the driving and safety regulations, for the benefit of their careers and their company. CSA: The 7 BASICs Train your CMV drivers on the Behavior Analysis Safety Improvement Categories (BASICs) of CSA the FMCSA enforcement initiative launched in 2010 to improve large truck and bus safety and reduce CMV-related crashes, injuries and fatalities. This course is features J. J. Keller's exclusive Check On Learning exercises designed to put the student's comprehension to the test in a unique and highly interactive simulation. Defensive Driving: Light Vehicles Great for both first-time and refresher training, this training program covers the basics that every driver of non-cmv/non-dot vehicles should know about defensive driving. Distracted! Driving Designed to change distracted driving habits and help all drivers deal with the dangerous habits of others, this course will help you to avoid being a distracted driver by explaining how to recognize driving distractions, how to manage distractions and deal with other drivers who are distracted, and how to avoid a distraction disaster. Driver Vehicle Inspections: The Complete Process An easy way to show your drivers step by step, part by part how to inspect their vehicles. Stresses the importance of the driver vehicle inspection report and possible consequences of missed inspections. Driving Safety * Most employees travel the roads every day...in cars, vans or trucks...many of them on company business. Each year, traffic accidents claim over 30,000 lives and cause more than a million serious injuries. In fact, motor vehicle crashes are the number one cause of death on the job. EYE ON Defensive Driving Instructs new and veteran drivers on defensive driving techniques. EYE ON Speed & Space Management Helps prepare drivers for dealing with real hazards on the road, which helps reduce the risk of emergencies and crashes. Hours of Service: A Driver's Guide, 2 nd Edition Covers the "hows" and "whys" of logging, and clearly explains the requirements (including the sleeper-berth option and short-haul provision) under DOT's current HOS rule. 120 min min 75 min 75 min 2012 J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

3 DRIVER/DOT TITLES Injury Prevention for Drivers Provides drivers with information on what it takes to stay injury-free while performing non-driving tasks. This promotes safety in and around the vehicle, which helps them stay on the road and contribute positively to the bottom line. Master Driver: Accident Procedures Provides suggested step-by-step procedures of what must be done in the event of a crash. Reminds drivers that their actions and accurate reporting can prevent further injuries or damages, as well as protect drivers and their companies from liability Master Driver: Air Brakes Covers important information drivers need to know about air brakes: fundamentals of air brake techniques, mechanics and operation, helping drivers avoid crashes, liability, and down time. Master Driver: City Driving Provides strategies to help drivers successfully navigate hazard-packed city environments. Master Driver: Coupling and Uncoupling Provides step-by-step procedures for safe coupling and uncoupling of singles, an overview for coupling and uncoupling doubles, and emphasizes areas where most coupling and uncoupling problems occur. Master Driver: Driving Techniques Provides a fast-paced refresher on routine driving skills, and helps reduce incidents and crashes by showing drivers how to deal with hazards inherent in the most routine driving situations. Master Driver: Emergency Maneuvers Emphasizes the importance of developing and constantly refining safe evasive driving skills. Master Driver: Extreme Weather Driving Helps reduce incidents and crashes due to weather hazards by demonstrating to your drivers what to do when bad weather strikes. Master Driver: Fixed Object Collisions Reminds drivers that it takes a solid combination of skill, awareness, and attitude to avoid these types of collisions. Master Driver: Night Driving Helps you save time, money, and most importantly, lives. It discusses driver, vehicle, and roadway factors that can lead to night-time incidents and crashes, and provides helpful tips for increasing night-driving safety. Master Driver: Pattern Driving Provides strategies to help keep drivers alert and aware while on the road, and helps drivers avoid hazardous situations that can occur when coming out of a pattern-driving daze. Master Driver: Rear End Collisions Helps drivers recognize and change unsafe behaviors that can lead to costly crashes. Master Driver: Rural Driving Helps drivers recognize and deal with the unique set of hazards they normally don't contend with when driving on interstate highways. Right Turns/Left Turns/Intersections Covers common problem areas and hazards drivers face, all while offering straightforward tips on executing the maneuvers more safely. It demonstrates safe turn and intersection techniques in a variety of situations, including city and rural driving, single- and multi-lane roads, narrow streets, one-way streets, and roundabouts. Roadside Inspections: A Driver s Guide Specifically tailored for drivers to help them pass roadside inspections, and covers the following topics: roadside inspections - who conducts them and why, the Six Levels of Inspections, how drivers should prepare for a roadside inspection, how drivers should prepare their vehicles for a roadside inspection, how drivers should conduct themselves during a roadside inspection, CVSA out-ofservice criteria, results of a failed roadside inspection, and consequences of a failed roadside inspection. CONSTRUCTION TITLES Crane Safety * Points out to employees that over 90% of crane-related accidents are caused by human error, and that they are the key to preventing these incidents. Cranes, Derricks, Hoists, Elevators, and Conveyors Safety Helps familiarize employees with the common types of equipment used in construction and how to stay safe when working on and around them. You'll learn the basic parts of a crane, hazards to look out for, and how you can help prevent accidents min 2012 J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

4 CONSTRUCTION TITLES Electrical Safety for Construction Provides an overview of basic electrical safety for individuals who work in the construction industry with little or limited training or familiarity with electrical hazards. Excavation Safety Describes the OSHA standards and safety aspects of excavation and trenching operations as performed in the construction industry. Fall Protection: Construction Teaches you the appropriate guidelines on how to reduce your risk of injury as the result of a fall by using precautions in your work environment and using proper fall protection equipment. Forklift Safety for Construction Demonstrates safe forklift procedures and reviews the unique hazards construction crews commonly face (high wind, rough terrain, overhead power lines, and changing surface conditions). It also covers key topics like steering, stability, and pedestrian traffic. Forklift Workshop for Construction: Operator Safety Training Helps you meet the formal training requirements of OSHA's 29 CFR Section (d) and (l). Clearly explains essential forklift safety practices to help students become safe, responsible and productive rough terrain forklift operators Hand and Power Tools: Construction Provides an overview of basic safety requirements for hand and power tool control and use. Students will learn how to recognize the hazards associated with the different types of tools, the proper safety precautions necessary, and several ways to prevent injuries. Health Hazards in Construction Addresses the key elements OSHA requires for construction health hazards found at 29 CFR , Subpart D. Introduction to OSHA Covers the following topics: what is OSHA, including OSHA s mission, Act Coverage, General Duty Clause; Rights & Responsibilities; Hazards; General Safety & Health Provisions; and Workplace Inspections. Materials Handling, Storage, Use, and Disposal Provides an introduction to handling materials on the job site, including moving, storing, and disposing of materials. PPE & Lifesaving Equipment: Construction Teaches employees and their managers how to properly choose, use, and maintain PPE in the workplace. Rigging Safety * Points out to employees that over 90% of rigging-related accidents are caused by human error, and that they are the key to preventing these incidents. Covers physical and mental preparation, PPE, equipment inspection, hazard assessment, slings and hitches, hand signals, load angles, and more! Scaffolds Safety Covers the common mistakes made when using scaffolds, proper assembly and disassembling procedures and inspections required for scaffolds. A discussion of the duties of the competent person as required by OSHA is also included. Stairways and Ladders: Construction Covers stairway and ladder hazards and safety, and how to properly use, care for and work around ladders and stairways. Struck By & Caught In/Between Provides construction employees with training on their roles and responsibilities in safeguarding themselves and their co-workers against jobsite hazards. Supported Scaffolding Safety Helps employees understand the dangers of working with scaffolds, and how these risks can be minimized by knowing the correct ways to erect, maintain, and use scaffolding equipment. Suspended Scaffolding Safety Helps employees understand the dangers of working with scaffolds, and how these risks can be minimized by knowing the correct ways to erect, maintain, and use scaffolding equipment. WORKPLACE SAFETY TITLES Accident Investigation Shows employees steps that are taken in an accident investigation, and highlights how important it is for employees to fully cooperate with any inquiry. Asbestos Awareness Created specifically to educate employees about the dangers of working with materials that may contain asbestos min min min 2012 J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

5 WORKPLACE SAFETY TITLES Back Safety Spanish Topics covered in this course include: how the back works, common types and causes of back injuries, effects of back injuries, injury prevention and safety practices, proper lifting techniques, and more. Back Safety: A User s Guide Covers a variety of simple, practical techniques and behaviors for common workplace situations. It can help your employees learn simple, everyday behaviors for proper back alignment and avoiding injuries and downtime caused by unsafe lifting. Bloodborne Pathogens in First Response Environments * Incorporates the latest medical language and needlestick guidelines and has been specifically created to assist facilities in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part ) training requirements. Bloodborne Pathogens in Healthcare Facilities Helps your employees understand how bloodborne disease is and isn t spread to help them avoid exposure. Bloodborne Pathogens: Exposure in the Workplace Helps your employees understand how bloodborne disease is and isn t spread to help them avoid exposure. Bloodborne Pathogens: For General Industry - Spanish Specifically created to assist facilities in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part ) training requirements. Computer Workstation Safety * Reviews the safe use of computers, and offer practical solutions to many potential problems. Confined Spaces: Dangerous Places Uses a risk scenario to create viewer involvement and urgency. Shows trainees why caution and preparation are critical to helping them work more safely. Dealing with Hazardous Spills * Helps employees who seldom have to face the dangers of a hazardous spill deal with a cleanup situation. Electrical Safety: Know Your Ground Benefits workers who are trained to work on or near exposed live parts (qualified) and those who are not (unqualified). Addresses how electricity works, and what makes it so dangerous; the difference between a qualified and unqualified employee, common electrical hazards in the workplace, and more! Emergency Planning * Assists facilities in complying with these regulations and helps them prepare for potential emergency situations. Eye Safety Shows how many eye problems are caused by not paying attention to the work employees are doing, or not wearing the appropriate protective equipment. It reminds employees that eye injuries can easily happen to them and shows them how to prevent these injuries. Fall Protection * Provides the information employees need to work safely when they are "off the ground", and assist in satisfying the major training requirements in the OSHA Standard on Fall Protection. Fire Safety: Extinguishing Risk Helps teach employees the essentials of fire safety, including how fires start, spotting fire hazards and keeping them from igniting, what to do in case of a fire, fire extinguisher guidelines. First Aid * Shows employees that knowing basic first aid can often limit the severity of any type of injury, or even prevent a death. Forklift Operator Safety Training Annual Refresher Training Covers general safety, pre-operation, operation, load handling, fuel/battery maintenance, specialized units and more! Forklift Workshop: In-Depth Operator Safety Training Focuses on forklift operator safety. Reinforces learning using hands-on practice tools, exercises and learning activities. Forklift/Powered Industrial Truck Safety Spanish Specifically created to assist facilities in complying with OSHA's Powered Industrial Truck Standard. Hand and Power Tool Safety * Shows how accidents can be significantly reduced by applying good general safety rules, and reviews what hazards are associated with the specific types of tools employees use. Hand, Wrist and Finger Safety * Reviews hand, wrist and finger hazards and helps employees to take the steps necessary to avoid them min 2012 J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

6 WORKPLACE SAFETY TITLES Hazard Communication: Regulation and Risk Introduces the major components of OSHA's most commonly violated standard through a risk scenario employees can relate to. It ll help you meet OSHA's training requirements under the Hazard Communication Standard and teach your employees the essentials of working safely with hazardous chemicals. Hazardous Materials Labels Helps employees understand the characteristics of different labeling systems and the ways that each convey information. By recognizing the differences and similarities of these systems, employees will be better prepared to work safely around hazardous materials. HAZWOPER: Accidental Release Measures and Spill Cleanup Procedures Discusses the plans and procedures necessary to safely contain and cleanup a hazardous materials spill. HAZWOPER: ANSI Material Safety Data Sheet Educates employees about the ANSI MSDS format and reviews how the information in an MSDS can help them work safely with potentially hazardous chemicals. HAZWOPER: Confined Space Entry Helps employees understand how to reduce or eliminate potential exposure to hazardous materials in confined space work environments. HAZWOPER: Dealing With The Media In Emergency Situations Helps employees understand the importance of building a good relationship with the media and how to deal with the media during an emergency situation. HAZWOPER: Decontamination Procedures Helps employees understand how to reduce or eliminate potential exposure to hazardous materials in their work environments. HAZWOPER: Electrical Safety in HAZMAT Environments Helps employees to understand the hazards associated with the presence of uncontrolled energy in hazardous materials environments, and how to reduce or eliminate these potential hazards. HAZWOPER: Exposure Monitoring and Medical Surveillance Discusses various types of exposure monitoring equipment and techniques. The training also reviews the concept of "medical surveillance" and how it is used to evaluate the health of anyone who regularly works around hazardous materials. HAZWOPER: Fire Prevention Helps employees to understand the special hazards that can be created when hazardous materials catch fire, and what can be done to help prevent this from occurring. HAZWOPER: Handling Hazardous Materials Helps employees to understand the nature and behavior of hazardous chemicals, and how to reduce or eliminate potential exposure to hazardous materials in their work environments. HAZWOPER: Hazmat Labeling Helps employees understand different labeling systems and how to use these systems to reduce or eliminate potential exposure to hazardous materials in their work environments. HAZWOPER: Heat Stress Helps employees understand the need to guard against heat-related illnesses and what steps they can take to protect themselves in their work environments. HAZWOPER: Introduction to HAZWOPER Retraining Introduces employees to chemical hazard regulations and provides training on the various types of hazardous chemicals found in industrial environments. HAZWOPER: Medical Surveillance Programs Discusses various types of medical surveillance and how it is used to evaluate the health of anyone who regularly works around hazardous materials. HAZWOPER: Monitoring Procedures and Equipment Discusses the importance of detecting hazardous materials, as well as the equipment and procedures used in the process. HAZWOPER: Personal Protective Equipment Instructs employees on the selection and use of personal protective equipment in environments where hazardous materials are present. HAZWOPER: Personal Protective Equipment and Decontamination Procedures Instructs employees on the appropriate use of personal protective equipment (PPE) as well as how to remove contaminants that accumulate on clothing and equipment J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

7 WORKPLACE SAFETY TITLES HAZWOPER: Respiratory Protection Helps employees understand how the use of respiratory protection can help reduce or eliminate potential exposure to hazardous materials in their work environments. HAZWOPER: Safety Orientation Helps employees understand how to reduce or eliminate potential exposure to hazardous materials in their work environments. HAZWOPER: The Emergency Response Plan Helps employees understand how emergency planning can reduce or eliminate potential exposure to hazardous materials in crisis situations. HAZWOPER: The Site Safety and Health Plan Discusses components of a plan and how they relate to working with hazardous materials and responding to hazmat incidents. HAZWOPER: Understanding Chemical Hazards Introduces employees to chemical hazard regulations and provides training on the various types of hazardous chemicals found in industrial environments. HAZWOPER: Understanding HAZWOPER Designed to explain the regulations and to help employees begin to reduce or eliminate potential exposure to hazardous materials in their work environments. HAZWOPER: Work Practices and Engineering Controls Helps employees to understand the nature and "behavior" of hazardous chemicals, and how to reduce or eliminate potential exposure to hazardous materials in their work environments through the use of work practices and engineering controls. Hearing Conservation and Safety * Assists facilities in complying with OSHA's revised Hearing Conservation Standard. Heat Stress Reviews how heat effects the body, the steps employees can take to prevent heat stress, and elementary first aid that can be given to a worker who has been affected by a heat-related illness. Indoor Air Quality Teaches employees the potentially harmful effects of poor air quality, and will help them prevent, identify, and correct air quality problems. Industrial Ergonomics * Focuses on how to recognize ergonomic problems, potential adverse effects, and pragmatic solutions employees can use to address these problems. The training program is designed for training on ergonomic problems found in manufacturing, assembly, and warehouse situations. Ladder Safety - Spanish Covers the ladder selection, inspection and maintenance, proper set-up, overhead hazards, climbing and working safely, accidents and first aid, and more! Ladder Safety for General Industry Helps you meet the training requirement in OSHA Lockout/Tagout - Spanish Uses environments familiar to employees working with both electric and hydraulic/pneumatic equipment and point out specifically where Lock-Out/Tag-Out procedures should be applied. Lockout/Tagout: Your Key To Safety Helps your employees understand the required OSHA reg, and why it s always necessary to incorporate proper lockout/tagout procedures. Machine Guard Safety * Helps employees understand the dangers of working with machinery - and how those risks can be minimized by proper installation and use of safety guards and devices. Material Safety Data Sheet * Specifically created to educate employees about the ANSI MSDS format. Materials Handling Safety * Provides the information employees need to work safely when handling various types of materials. Office Ergonomics * Addresses how to recognize ergonomic problems, the potential of adverse effects, and practical solutions employees themselves can use to help deal with ergonomic problems in the office J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

8 WORKPLACE SAFETY TITLES Office Safety * Shows employees what hazards exist in office environments, and how important it is to use good safety practices as they go about their work. OSHA Lead Standards Addresses the major areas of employee training required by the regulations. Because of the widespread historical use of lead-based paints, as well as other materials containing lead, this training is useful to a number of different groups including building/construction companies, manufacturers, recyclers, and many others. OSHA Recordkeeping for Employees * Shows employees actual workplace incidents demonstrating how to report accidents and what information they need to furnish. Provides information employees need to help a facility comply with OSHA s revised regulation, and allows an organization to quickly identify and eliminate repetitive hazardous situation. OSHA Recordkeeping for Managers and Supervisors Covers the details of the regulation's requirements, and shows actual workplace incidents that demonstrate what their responsibilities are in documenting and reporting recordable accidents. Provides the information managers and supervisors need to comply with OSHA's revised regulation, and allows an organization to quickly identify and eliminate repetitive hazardous situations. Personal Protective Equipment - Spanish Specifically created to assist facilities in complying with OSHA's Standard on Personal Protective Equipment. Personal Protective Equipment: Safe At Work Helps trainers fulfill the requirement that employees prove they can properly use PPE before they are considered officially trained. Respiratory Protection and Safety - Spanish Specifically created to assist facilities in complying with OSHA's Respiratory Standard. Respiratory Protection: Breathing Safely Addresses the key elements OSHA requires for respiratory protection training (CFR ). Safety Audits Specifically created to assist facilities in complying with OSHA's Respiratory Standard. Safety Housekeeping and Accident Prevention Demonstrates to employees how to prevent workplace accidents by paying attention to safety housekeeping considerations. Safety Showers and Eye Washes * Reviews situations where safety showers and eye washes should be used, as well as how to properly use them. Slips, Trips, and Falls * Shows employees the situations that can lead to slips, trips and falls, and what they can do to avoid or prevent these accidents. Tuberculosis in Institutional Environments Designed to assist facilities and operations whose employees have a risk of exposure to tuberculosis. This training also helps employees understand the nature of the disease, as well as what they can do to protect themselves from infection. Tuberculosis in the First Responder Environment Designed to assist facilities and operations whose employees have a risk of exposure to tuberculosis. This training also helps employees understand the nature of the disease, as well as what they can do to protect themselves from infection. Tuberculosis in the Healthcare Environment Designed to assist facilities and operations whose employees have a risk of exposure to tuberculosis. This training also helps employees understand the nature of the disease, as well as what they can do to protect themselves from infection. Using Fire Extinguishers * Looks at why things burn, reviews the types of fire extinguishers that are found in facilities today, and discusses how to use fire extinguishers to fight small fires. Welding Safety * Reminds employees that there are indeed a number of hazards associated with welding, and provides the information they need to work safely when involved with welding operations. Winter Safety Shows employees how to plan ahead, look for potential hazards, & avoid dangerous situations that occur during the winter season. HAZMAT TITLES Hazmat Drivers: Training for Safe Transport Tailored exclusively to hazmat drivers... giving them the must-know information they need to comply with the hazardous materials general awareness training requirements J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

9 HAZMAT TITLES HAZMAT General Awareness * Focuses on employees who handle hazardous materials. Students will review a number of topics aimed at making employees more aware of situations in which they may encounter hazardous chemicals, the nature of the hazards and the issue of taking appropriate security measures when dealing with hazardous materials that the DOT has added to the regulation. HAZMAT In-Depth Security Training * Created to help employers provide their employees with the security awareness portion of the DOT training. This course gives employees an awareness of the security risks associated with transporting hazardous materials. Hazmat Security Awareness Help you develop an awareness of security risks. You'll learn to recognize and respond to potential threats including suspicious activity and behavior. You will also gain an understanding of security risks on the road and learn ways to enhance transportation security. HAZMAT Security Awareness Training - Spanish Helps employers provide their employees with the security awareness portion of the DOT training. This course gives employees an awareness of the security risks associated with transporting hazardous materials. Hazmat Training Made Easier For All Employees Provides tools for assessing your general awareness, function-specific, and safety training needs, all in one convenient program. It introduces employees to the basic hazmat concepts and terminology they need to know. HUMAN RESOURCES TITLES ADA for Supervisors Covers what the ADA is, to which employers does the ADA apply, which employer actions are covered under the ADA, how does the ADA define an individual with a disability, what are mitigating measures, what is reasonable accommodation and more! Antitrust Essentials Explains the basic principles of U.S. antitrust law in understandable terms. The antitrust training course includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and respond to appropriately. Appropriate & Internet Use Explains the basic rules and common-sense guidelines for appropriate use of the organization's electronic-communication systems. Avoiding Insider Trading Explains laws prohibiting insider trading in simple, understandable terms. Avoiding Retaliation Addresses practices and strategies supervisors and managers should use to avoid retaliating against employees who exercise their legal rights in the workplace. Bloodborne Pathogens and MRSA Addresses the prevention of workplace exposure to bloodborne pathogens and MRSA or other forms of staph. Bullying in the Workplace Describes what workplace bullying is and details its various forms. Our online workplace bullying training course addresses abusive bosses, clients and vendors, as well as bullying between co-workers. It explains both how to avoid bullying behavior and how best to respond to it. Business Etiquette Provides basic FAR Code of Business Ethics and Conduct training on the most essential government-contracting topics. Canadian Competition Act Explains the basic principles of Canadian competition law in understandable terms. It includes pop-quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and respond to appropriately. The course takes into account the changes made to the Competition Act in Code of Conduct Provides basic training on the most important topics found in almost every company's Code of Conduct. Our online Code of Conduct training course includes pop quizzes, news clippings and a final quiz highlighting real-world Code of Conduct compliance issues that employees should learn to recognize and deal with appropriately. Conducting Effective Investigations Explains the basics of planning and conducting internal investigations in simple, understandable terms. It includes interactive pop quizzes, news clippings and a final quiz highlighting the issues that supervisors and managers may encounter. Conflicts of Interest Explains what conflicts of interest are and how to avoid them in simple, understandable terms. In includes interactive pop quizzes, news clippings and a quiz highlighting the issues that employees may encounter. 120 min 25 min 2012 J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

10 HUMAN RESOURCES TITLES Contract Law Essentials Provides an overview of contract law what makes a contract valid and enforceable, what remedies are available in the event of a breach, and what employees should look for in their real-world dealings with business contracts. Customer Proprietary Network Information (CPNI) Explains the legal requirements for how CPNI can be used and accessed, including the rules contained in the FCC's 2007 order on protecting the confidentiality of call-detail information. Customs Law Essentials Explains the essentials of customs law in an easy-to-understand way that will help your employees spot important customs-related issues. Dealing with Difficult Situations Explains (1) how to anticipate and respond appropriately to a crisis, (2) what to say to third parties if asked about a crisis, (3) how to handle official requests in connection with inspections or investigations, and (4) employees' rights in an encounter with lawenforcement personnel. Dealing with Drug and Alcohol Abuse for Employees Discusses the various types of substance abuse that are found in the workplace, how they can affect an employee's work situation and what employees themselves can do to help keep their workplace drug and alcohol free. Dealing with Drug and Alcohol Abuse for Managers and Supervisors Discusses the various forms of substance abuse that are typically found in the workplace, how managers and supervisors can detect substance abuse problems, and what they should and shouldn't do if they discover a worker with a substance abuse problem. Diversity and Discrimination for Employees Designed to help your employees learn or refresh their knowledge on the difficult, yet important, issue of diversity and discrimination in the workplace. There are discrimination laws all employees must know, but this course also educates on what it means to embrace diversity - and the benefits we all gain, personally and professionally. Diversity and Discrimination for Supervisors Designed to help your supervisors learn or refresh their knowledge on the difficult, yet important, issue of diversity and discrimination in the workplace. Supervisors must understand discrimination laws and actively promote diversity if they want employees to be respectful of one another, and to maximize their potential. Domestic Violence and the Workplace Intended to make employees (1) more aware of how domestic violence can negatively impact the workplace; and (2) better equipped to help prevent, mitigate and respond to incidents of domestic violence. Effective Communication for Employees Designed to help your employees understand how improving communication skills can improve working relationships, increase productivity and have a positive effect on their career. Effective Communication for Supervisors Designed to help your supervisors master the skills needed for effective communication and to teach them how to promote these techniques among their employees. Ethics and Compliance Essentials Covers the same legal/ethical/compliance principles, but without reference to a Code European Union (EU) Competition Law Explains the basic principles of EU competition law in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and respond to appropriately. Fair and Accurate Credit Transactions Act (FACTA) Red Flags Helps employees (a) identify red flags that are relevant to their handling of account information, (b) detect those red flags when they occur, (c) respond appropriately to whatever red flags they detect to prevent and mitigate identity theft, and (d) ensure that red flags are updated periodically to reflect changes in the methods of identity theft. Fair Labor Standards Act (FLSA) Explains the basic requirements of the FLSA in simple, understandable terms. The online FLSA training course includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and deal with appropriately. Family Educational Rights and Privacy Act (FERPA) Explains what school administrators, faculty and staff need to know about FERPA in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world scenarios employees should learn to spot and respond to appropriately. Federal Acquisition Regulation (FAR) Code of Business Conduct Provides basic FAR Code of Business Ethics and Conduct training on the most essential government-contracting topics. 25 min 2012 J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

11 HUMAN RESOURCES TITLES Federal Contracting (OFCCP) Primer Explains the fundamental requirements of the OFCCP rules for contractors and subcontractors in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world issues that employees should know how to respond to in a way that protects themselves and their organizations. Federal Energy Regulatory Commission (FERC) Standards of Conduct Explains the FERC Standards of Conduct in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and respond to appropriately. Finance Essentials for Managers Explains the basics of finance in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world finance issues that managers should be conversant with. FMLA for Supervisors Train supervisors and managers on critical Family and Medical Leave Act information. Foreign Corrupt Practices Act (FCPA) Explains the FCPA and global anti-corruption measures in simple, understandable terms. The training course includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and respond to appropriately. Fraud Detection and Awareness Intended not only to instill in employees a sense of responsibility to comply with the law and report misconduct, but also to make employees aware of fraud so that it can be detected and nipped in the bud. The course covers the most common types of fraud used to siphon millions of dollars from corporations every day. Global Anti-Corruption Explains basic anti-corruption principles in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to spot and respond to in a way that will protect themselves and their companies. Gramm-Leach-Bliley Act (GLBA) Explains the most important GLBA requirements in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and deal with appropriately. Handling a Sexual Harassment Investigation Topics covered by this course include: a company's legal responsibility to prevent and deal with sexual harassment incidents, policies and procedures that should be followed when investigating allegations of sexual harassment, how to interview apparent victims, how to interview alleged harassers, how to interview potential witnesses. Healthcare Fraud and Abuse Explains the basic rules regarding healthcare fraud and abuse in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and deal with appropriately. HIPAA Privacy and Security Explains the basic principles of HIPAA privacy laws in simple, understandable terms. The online HIPAA training course includes popquizzes, news clippings and a final quiz highlighting real-world HIPAA compliance issues that employees should learn to recognize and respond to appropriately. Immigration Essentials Explains how to recognize and respond to immigration issues that arise in the U.S. workplace, including employment verification, discrimination and document fraud. It also provides an overview of what employers should know about sponsoring an employee for a visa. Information Security Explains the basic principles of information security in simple, understandable terms. It includes pop-quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and respond to appropriately. Injury and Illness Prevention Intended to provide information and training on workplace injury and illness prevention required by Cal-OSHA regulations. Insurance Fraud Explains the various forms of insurance fraud in simple, understandable terms. It discusses "red flags" of fraudulent activity and what employees need to do when they encounter potential fraud. The course includes pop quizzes, news clippings and a final quiz highlighting real-world insurance-fraud issues that employees should know how to respond to in a way that will protect themselves and their companies. Maintaining a Cooperative Workforce Explains how managers can help create a more respectful work environment so that employees will not feel compelled to join a union. It also details the effects of unionization and ways to respond to unionization efforts without violating the NLRA. 25 min 2012 J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

12 HUMAN RESOURCES TITLES Managing within the Law - Advanced Builds on the Basics training course by addressing additional topics that are somewhat more complex. Managing within the Law The Basics Covers the fundamental legal topics and issues that managers face daily. Managing Workplace Stress Intended to help employees recognize the outer and inner sources of job stress, and to provide strategies that they can implement immediately to prevent job burnout. Marketing Compliance Explains the basic laws and regulations governing the most common marketing practices and provides guidelines for employees involved in marketing-related tasks. Our online marketing compliance training course includes pop quizzes, news clippings and a final quiz highlighting real-world issues that employees should learn to spot and respond to. Money Laundering Intended to familiarize employees with the process of money laundering and the laws that make it a crime. Office of Foreign Assets Control (OFAC) Sanctions and Embargoes Provides an overview of OFAC sanctions programs and their key provisions and targets. It includes pop-quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and deal with appropriately. Money Laundering Intended to familiarize employees with the process of money laundering and the laws that make it a crime. Patents, Trademarks, and Copyrights Explains the fundamental principles of patents, trademarks and copyrights in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world issues relating to intellectual property that employees should learn to spot and respond to appropriately. Payment Card Industry Data Security Standard (PCI-DSS) Compliance Explains the basic principles of PCI-DSS compliance and how they apply on the job. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and deal with appropriately. Preventing Sexual Harassment for Employees * Discusses various forms of sexual harassment, explains how to avoid inadvertently sexually harassing someone, and reviews the procedures employees should follow if they feel that they or a coworker are being sexually harassed. Preventing Sexual Harassment for Managers and Supervisors * Looks at behaviors and actions that can constitute sexual harassment, discusses why managers and supervisors must pay particular attention to what they say and do, and examines how to recognize sexual harassment in the workplace. Preventing Workplace Violence Explains the basic principles of protecting the personal information of all individuals, regardless of their state of residence. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and respond to appropriately. Protecting Personal Information Looks at behaviors and actions that can constitute sexual harassment, discusses why managers and supervisors must pay particular attention to what they say and do, and examines how to recognize sexual harassment in the workplace. Protecting Trade Secrets Explains the basic federal & state laws governing trade secrets and provides guidelines for how to protect trade secrets and other confidential info. Questionable Interview Questions Explains the key issues of employment-discrimination law in simple, understandable terms. Our online interview training course includes pop quizzes, news clippings and a final quiz highlighting real-world interviewing issues that employees should learn to recognize and deal with appropriately. Record Management Explains the basic principles of record management in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and deal with appropriately. Regulation FD (Fair Disclosure) Explains the basic principles of Regulation FD in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and respond to appropriately. Responsible Social-Media Use Provides common-sense guidelines for the appropriate and responsible uses of social media - both in the workplace and in personal contexts - that could affect the employer. This online training course on the proper use of social media includes pop quizzes, news clippings and a final quiz highlighting real-world issues that employees should learn to spot and respond to. 25 min 25 min 25 min 2012 J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6

13 HUMAN RESOURCES TITLES Safe Harbor Privacy Explains the Safe Harbor program and its seven privacy/security principles in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and deal with appropriately. Sarbanes-Oxley Training Shows employees how small changes in lifestyles can produce big benefits. While wellness is a gradual process, eliminating negative lifestyle factors can help keep employees healthy. Sexual Harassment for Employees An informative and interactive course designed to help your employees learn or refresh their knowledge on the difficult, yet important, issue of sexual harassment in the workplace. Sexual Harassment for Supervisors An informative and interactive course designed to help your Supervisors learn or refresh their knowledge on the difficult, yet important, issue of sexual harassment in the workplace. Substance Abuse Training for Employees An informative and interactive course designed to help your employees understand the issue of substance abuse in the workplace, how your company's substance abuse policy affects your employees, as well as their role in complying with that policy. Substance Abuse Training for Supervisors An informative and interactive course designed to help your supervisors understand the issue of substance abuse in the workplace, company substance abuse policy, as well as your supervisors' role in enforcing that policy. Team Building for Employees Designed to help your employees contemplate what teamwork means in the workplace. The program focuses on how to be a better member of a highly productive team by improving communication, cooperation and commitment. Team Building for Supervisors Designed to help your supervisors contemplate what teamwork means in the workplace. It focuses on how they can better facilitate teamwork among employees to improve communication, cooperation and productivity. U.S. Export Controls Provides an overview of U.S. export controls and the most common "red flags" - situations presenting a risk of export-control violations. It includes pop-quizzes, news clippings and a final quiz highlighting real-world compliance issues that employees should learn to recognize and deal with appropriately. Unfair Competition Laws The law of unfair competition is the product of many years of state and federal court decisions and, more recently, a number of state and federal statutes. Wellness and Fitness Shows employees how small changes in lifestyles can produce big benefits. While wellness is a gradual process, eliminating negative lifestyle factors can help keep employees healthy. Whistleblowing Intended to explain to employees when, how and why to use the whistleblowing provisions of the FCA as part of complying with the DRA. Workplace Stress Helps employees identify potentially stressful situations and learn how to cope with them. Workplace Violence Shows employees how to recognize the warning signs of possible violent behavior, as well as how to avoid or defuse potentially dangerous situations. LAB SAFETY TITLES Compressed Gas Cylinders English * Provides the information employees need to handle and transport these potentially volatile storage containers. Electrical Safety in the Laboratory Emphasizes the need for safety when using electricity, and discusses how to reduce the potential for accidents involving electrical shock, fire, and explosions. Flammables and Explosives in the Laboratory Discusses the nature of flammable and explosive materials, as well as hazards associated with their use. It also reviews the proper handling procedures and personal protective equipment that should be used when working with these substances. 25 min 2012 J. J. Keller & Associates, Inc. * Titles also available in Spanish ljc 05/12 P6