ISEG. School of Economics and Management ERASMUS Welcome Guide ISEG. 100 years thinking ahead.

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1 ISEG School of Economics and Management ERASMUS Welcome Guide ISEG. 100 years thinking ahead.

2 2 Contents Welcome Message 3 Why Choose ISEG 4 Lifelong Learning 7 Academic Information 8 Subjects Taught in English Academic Calendar Language Requirements Assessment Application for Student Mobility/Erasmus 11 Application How to Apply Entry Procedures/VISA Useful Information for International Students 19 Accommodation Health Care Services Around Lisbon Portugal and the City of Lisbon The Government Tourism, Sightseeing and Attractions Libraries and Bookshops Leisure Transport Other Useful Information and Contacts Useful Websites Contacts and Coordinators 42 ECTS 12 What are ECTS? What is ECTS grading system? The ECTS Grading Scale The National Grading System How are ECTS credits transferred among higher education institutions? Buddies s Programme 14 Portuguese Language Course 14 Facilities and Services 15 Services How to Get to ISEG Arriving at ISEG ISEG Campus and Local Map

3 Welcome Guide 2011/ Welcome Message We are pleased to welcome you to ISEG. Our Office is ready to help you in making your stay here as pleasant and academically rewarding as possible. This Guide has been prepared to facilitate your process of setting in and your adaption to our country and Lisbon in particular. Here you will find a general description of our school, academic information, accommodation suggestions, student support services and other useful information. The academic and administrative staff, as well as students of the School of Economics and Management (ISEG) of the Technical University of Lisbon (UTL) would like to thank you for choosing to study with us and welcome you to Lisbon, Portugal. We proudly welcome every year many international students from very diverse backgrounds and nationalities. International students are very important to the university s culture and educational achievement. João Duque Dean and Professor of Finance We hope this information will be helpful to you. If you have any queries please do not hesitate to get in touch with our Erasmus Office (GEI): Mission The mission of the ERASMUS Office (GEI) is to support the University s internationalisation and to facilitate the integration of ERASMUS, other foreign students and scholars into the ISEG community. This office provides advising services in terms of academic orientation, cultural integration and personal concerns. Ongoing support and assistance is available to ERASMUS students throughout the whole year. Feel free to come to the ERASMUS Office whenever you have doubts or problems. We hope you feel happy at ISEG and that your mobility period is an enjoyable and enriching experience.

4 4 Why Choose ISEG? One of the Top Economics & Management Schools in Portugal Top levels of research and teaching: The School of Economics and Management is part of the Technical University of Lisbon. ISEG s origins date back to 1759 and it strives to contribute to the modernisation and development of Portugal by training future economists and managers. The objectives of this school include the promotion of education, culture, research and consulting, as well as nurturing exchange and co-operation at both national and international levels. Many faculty members obtained PhD s and post-doc training in leading foreign universities. The quality of both teaching and research programmes is regularly assessed in order to guarantee students with outstanding services in higher education. We are proud to be recognised as one of the top national s leading universities for the quality of our teaching and research. Promotes internationalisation: Since 1989 it has been actively engaged in student s exchanges within the Socrates/Erasmus Programme. With a view of implementing common procedures and criteria aimed at guaranteeing academic recognition of studies abroad, our school applies the European Credit Transfer System (ECTS). Employment Prospects: ISEG is one of the top Economics & Management schools that companies target when they are looking for new employees. ISEG s graduates are highly recognised by employers across the nation and the globe due to the wide choice of courses, which enables students to follow their desired career path. Attractive Location: ISEG is located in Lisbon, near the Portuguese Parliament, in the centre of one of the most beautiful and historical cities of Europe. The city has excellent transport connections including an international airport located very close to the city s centre.

5 Welcome Guide 2011/ School of Economics and Management The School of Economics and Management - was founded in 1759, and since 1930 it is part of the Technical University of Lisbon. This institute strives to contribute to the modernisation and development of Portugal by training future economists and managers, prepared to perform an active role in this process. The objectives of this school involve the promotion of education, culture, research, services supply, exchange and cooperation at national and international levels. Academics At present the school has 300 teachers, about 3500 students in 5 undergraduate courses, about 20 Master s degree courses, an MBA Programme, and 5 Doctorate courses. ISEG maintains a leading role among universities within its field in Portugal. This is demonstrated not only by the quality of teaching, but also by public recognition of the school s research activities. Under-Graduate Studies Economics Management Finance Mathematics Applied to Economics and Management Sports Management Masters Accounting, Taxation and Corporate Finance Actuarial Science* Applied Econometrics and Forecasting Corporate Science Demography (inter-university) Development and International Cooperation Economics* Economics and Corporate Decision-Making Economics and Management of Science, Technology and Innovation Economics and Public Policy Finance* Human Resources Management International Economics and European Studies Management and Industrial Strategy Marketing Markets, Organizations and Labour Mathematical Finance Monetary and Financial Economics* Real Estate and Management Valuation Management Information Systems Strategy and Operations Management and Master in Business Administration/MBA *Offered in English PhD Programmes PhD Economics Programme; PhD Management Programme; Doctorate Programme in Economic and Organizational Sociology; Sustainable Energy Systems Doctoral Programme: a joint-venture with the School of Engineering of Lisbon (Instituto Superior Técnico) and MIT Portugal; Development Studies*; Mathematics Applied to Economics and Management; Economic and Social History. *Offered in English Research Units and Specialised Post-Graduate Programmes High quality research is very much praised and supported at ISEG, with the school offering a framework of incentives to its researchers to stimulate the number of publications in top scientific journals. ISEG has a total of ten specific research centres committed to produce top-scientific research. Additionally, the school publishes two Scientific Journals, the Portuguese Journal of Management Studies since 1993 and Portuguese Economic Journal since Both are very important publications for the Portuguese scientific community.

6 6 Why Choose ISEG? ISEG has five main research centres, classified as Excellent and Very Good by the Fundação para a Ciência e Tecnologia, institution whose main goal consists in continuously promoting the advancement of scientific and technological knowledge in Portugal. These centres are the following: CEMAPRE - Centre for Applied Mathematics and Economics), founded in 1984 (http://cemapre.iseg. utl.pt/research/) ; GHES - Office of Economic and Social History, founded in 1975 (http://pascal.iseg.utl.pt/~ghes/); SOCIUS Research Centre in Economic and Organizational Sociology, was founded in 1991 (http://pascal.iseg.utl.pt/~socius/home_uk.html); UECE - Research Unit on Complexity and Economics, founded in 1997 (http://pascal.iseg.utl.pt/~uece/index.shtml); CESA - Centre of African Studies and Development (http://pascal.iseg.utl.pt/~cesa/) ISEG has also other research centres: ADVANCE - Research Centre of Business Management Studies; CEGE - Research Centre of Business Management Studies; CIEF - Centre of Financial Economic Research; CIRIUS - Centre of Regional and Urban Research; CISEP - Research Centre About the Portuguese Economy. Specialized PosT-graduate programmes Economics and Social Policies: Economic Assessment of Prescription Drugs Energy Economics, Environment and Sustainable Development Economy and Management of Non-profit Institutions Economics and Management of Tourism Portuguese Economy Social Policies Finance and Real Estate: Financial Analysis Management for Banking and Insurance Real Estate Management and Valuation Account and Tax: Accounting and Tax Management Controlling and Corporate Finance Public Accounting, Finance and Budget Management Fiscal Management of Organizations Marketing: Marketing Management Marketing Research Marketing, Communications and Multimedia Management Pharmaceutical Marketing Management Sales Management Web Business 2.0 Social Media Marketing International Business: International Business Internationalization in Africa International Markets and Economic Diplomacy Human Resources and Leadership: Human Resources and Social Welfare Management Leadership & Management Information Systems and Logistics Operations: Project Management Systems and Information Technology for Organizations Strategy & Enterpreneurship: Strategy Design & Innovation Local Authorities Sustainable Management Management and Innovation and Quality Strategies International Business Leadership & Management Management & Business Consulting Foresight, Strategy and Innovation Wine Business

7 Welcome Guide 2011/ Lifelong Learning LLP- Lifelong Learning ProgramME/ErasmuS In the academic year 2007/2008, the Socrates/Erasmus programme reached an end and it was replaced by the new Lifelong Learning Programme. LLP s first stage is scheduled for 2007/2013. The Lifelong Learning Programme comprises four sectoral programmes on school education (Comenius), higher education (Erasmus), vocational training (Leonardo da Vinci) and adult education (Grundtvig), and is completed by a transversal programme focusing on policy cooperation, languages, information and communication technology and dissemination and exploitation of results. At last, a Jean Monnet programme is oriented towards European integration and the provision of support for certain key institutions and associations active in the field. Lifelong Learning Programme is an action plan of the European Community in the field of education and training. Its global goal is, in collaboration with the participating countries, to help students of all ages and social groups to improve their knowledge. Under Erasmus (one of the sectorial sub-programmes of the LLP), students can study in any other eligible Higher Education Institution, for a period of minimum three months and not exceeding one year. This period must follow a programme of studies, academically recognised by each home University. The mobility of students also includes student placements in enterprises, training centers, research centers and other organizations. The aim of the new programme is to contribute through lifelong learning to the development of the Community as an advanced knowledge society, with sustainable economic development, more and better jobs and greater social cohesion. It aims to foster interaction, cooperation and mobility between education and training systems within the Community, so that they become a world quality reference. Source:

8 8 Academic Information Subjects Taught in English All first year course units common to Economics, Management, Finance, and Mathematics Applied to Economics and Management degrees are available in English. Moreover, a wide range of course units are also taught in English in the 2nd and 3rd years. ISEG offers a wide-ranging choice of course units/subjects for students studying abroad. Most students can take course units from the different academic departments, from across the whole range of degree programmes taught by the School. 1 st Year Course units available Course unit Code Course unit Department Semester ECTS Credits IG Principles of Management Management 1st 6,0 AIEE Economics and Business Information Economics 1st 6,0 E1 Economics I Economics 1st 6,0 M1 Mathematics I Mathematics 1st 6,0 CIF Quantitative Finance Management 1st 6,0 HEE Economic and Business History Social Sciences 2nd 6,0 E2 Economics II Economics 2nd 6,0 M2 Mathematics II Mathematics 2nd 6,0 CGE1 Accounting I Management 2nd 6,0 ID Foundations of Law Social Sciences 2nd 6,0 2 nd Year Course units available Course unit Code Course unit Department Semester ECTS Credits S Sociology Social Sciences 1st 6,0 GF1 Corporate Finance I Management 2nd 6,0 CAN Cost Accounting Management 2nd 6,0 CG2 Accounting II Management 1st 6,0 TI Information Technology Management 1st 6,0 SIG Management and Information Systems Management 2nd 6,0 EFP Economics of the Public Sector Economics 2nd 6,0 MO Operational Marketing Management 1st 6,0 MEST Strategic Marketing Management 2nd 6,0 3 rd Year Course units available Course unit Code Course unit Department Semester ECTS Credits STE Sociology of Work and Workplace Social Sciences 1st 6,0 DEU European Law Social Sciences 1st 4,0 GF2 Corporate Finance II Management 1st/2nd 6,0 SEF Economic and Financial Sociology Social Sciences 2nd 4,0 EIE Industrial and Firm Economics Economics 2nd 6,0 EI International Economics Economics 1st 6,0 IO Operational Research Mathematics 1st 6,0 GPO Production and Operations Management Management 2nd 6,0 EEMP Strategic Management Management 2nd 6,0 OINT International Organisations Social Sciences 2nd 4,0 MAE Socioeconomic Applications Economics 2nd 4,0 GRH Human Resources Management Management 2nd 6,0 For the next academic year of 2011/2012, ISEG will offer the following master degrees prepared to be lectured in English language: Actuarial Science; Economics; Finance; Monetary and Financial Economics.

9 Welcome Guide 2011/ Academic Calendar The academic year is divided into two semesters. All degrees offer semester-based courses. Generally, the winter semester starts in September and finishes at the end of December. The spring semester starts in February and finishes at the end of May. The exam period for the 1st semester occurs in January and for the 2nd semester in June. Academic Calendar 2011/ st cycle degrees and Master degrees Lectures 1 st Semester Christmas Holidays and Preparation for Exams 1st Period of Exams Preparation for 2nd period of exams 2nd Period of Exams Time Period 19/09/2011 to 16/12/ /12/2010 to 02/01/ /01/2012 to 16/01/ /01/2012 to 23/01/ /01/2012 to 30/01/2012 Nr of Weeks National Holidays 1st of January: New Year s Day 25th of April: Democracy (Revolution) Day 1st of May: Labour Day (International) 10th of June: Portugal s National Day 15th of August: The Assumption 5th of October: Implantation of the Republic 1st of November: All Saints Day 1st of December: Independence Day 8th of December: Immaculate Conception 25th of December: Christmas Day Varying Holidays: 21st of February: Carnival 6th of April: Saint Friday 8th of April: Easter Sunday 7th of June: Corpus Christi 13rd of June: St. Antony s Day (Lisbon Only) Language Requirements Lectures 2 nd Semester Carnival Holiday Easter Holidays Preparation for exams (study period) 1st period of Exams Preparation for 2nd Period of exams 2nd period of Exams Time Period 13/02/2012 to 22/05/ /02/2012 to 21/02/ /03/2012 to 09/04/ /05/2012 to 29/05/ /05/2012 to 15/06/ /06/2012 to 24/06/ /06/2012 to 29/06/2012 Nr of Weeks 13 2 days You can also choose classes that are not lectured in English. For those classes, lectures are given in Portuguese; a reasonable knowledge of the language is essential. However, language competence is not an entrance requirement. There are different Portuguese language courses to which you may apply in Lisbon. In recent years this school has provided students with a Portuguese language course.it is aimed at providing the fundamental tools of the Portuguese language in order to facilitate your studies and your daily life in Portugal. When you arrive, you can sign up for the course and pay a fee of 50 euros. This amount may be updated at the beginning of each academic year. At the end of the course you will receive a certificate. If there is a minimum of 10 students enrolled for the Portuguese language course, it will be held at ISEG. If not, the students will be distributed within the other schools of the Technical University. The total duration of the course is 40 hours (3 times a week, 2 hours each day). In case you are interested in attending this course, please fill in the Attendance of Portuguese Course for Foreigners and send it back to us together with your exchange student application process. By sending us this document you

10 10 Academic Information are just demonstrating your interest in attending the Portuguese Language Course. Upon arrival at ISEG, you will receive the detailed timetable and you will be requested to confirm your participation. At that moment, and if you confirm, you will be allocated a place in the course and you will be committed to attend it entirely. If you give up before its end, you will not be refunded with the 50 fee paid. Assessment The academic year is divided into two semesters. A student may attend courses chosen from 2, 3 or 4 different academic departments (Economics, Management, Mathematics and Social Sciences). Foreign students take the same type of examination as Portuguese students, who are continuously assessed in a number of different ways. These may include formal examinations at the end of each semester, participation and class attendance, group projects and the presentation of case studies or essays. You will also be asked to work with other students to illustrate your ability to work as part of a team and be actively involved, encouraged to ask questions and join in discussions and debate with your teachers. In some courses, foreign students will be allowed to do their reports and written examinations in English or another foreign language but this must be agreed upon by teachers on a case-by-case basis. A final mark is given at the end of each exam period. Grades are given on a scale with a maximum score of 20 and the minimum passing grade is 10. Students who fail in the normal exam, 1st period of exams, have a second opportunity in a final exam, 2nd period of exams (please see the academic calendar). Examination dates and results are to be found online at our website. On successful completion of studies, students are automatically issued with an official certificate of studies. This document is subsequently delivered to the student s home university one month later.

11 Application for Student Mobility/Erasmus Welcome Guide 2011/ Application The School of Economics and Management of the Technical University of Lisbon welcomes applications from foreign students who are already registered at a Higher Education Institution outside Portugal and who wish to take some course units from our wide range of undergraduate and postgraduate programmes. In order to make the necessary arrangements, there must be a written agreement between ISEG and the home Institution of the applicant, which describes the terms and conditions of the mobility period (sometimes called the exchange period ). How to Apply All students wishing to attend lectures at ISEG should fill in the following forms and send them to the International Office of their home institution which is responsible for forwarding it to the Erasmus Office at ISEG (School of Economics and Management), within the deadlines below. 1. Exchange Student Application Forms 2. ECTS Learning Agreement 3. Attendance of Portuguese Course for Foreigners The Erasmus Application deadline is the 30th of June for the winter semester and the 30th of November for the spring semester. The Home University, including a contact person, must be indicated on the application form, which should be signed and stamped by your International Exchange coordinator. Sucessful applications will receive their application documents (Learning Agreement and Student Application Form) signed and stamped by the Erasmus Office. Upon arrival, you should contact the Erasmus Office (GEI), bringing along the following documents: 1. Identification (ID card or Passport) 2. Letter of presentation from the University of origin or document confirming you are an Erasmus student; 3. European Health Insurance Card (medical assistance) 4. One recent passport-size photograph 5. Academic Transcript of Records from the student s home University 6. ECTS Learning Agreement (list of course units) to be attended at ISEG (in case they haven t already sent to the Erasmus Office of ISEG) The Erasmus Office (GEI) of ISEG is the link between yourself and your departmental coordinator, who is responsible for the academic orientation and supervision of your studies. Never hesitate to contact us whenever you have any doubts or problems. Once you have enrolled, you can begin attending classes, you will be given a student identification number which will entitle you to use the library, the canteen and other school facilities. Entry Procedures/VISA To live in Portugal all students must be bearers of a travel document, such as a valid passport or a national ID card. This is the document usually presented by citizens of the European Union and EEA (European Economic Area), who have the right to move to another Member State to live, study and work. Nationals of non-eu or non-eea countries must apply for a Study Visa. This is a special permit issued for foreign students coming to Portugal (unless the country and Portugal have an agreement which provides exemption from visas). In this case, you can obtain the study visa from the Portuguese diplomatic representative of your country (i.e. the Portuguese Embassy or Consulate). This document may be granted on various entry basis. Family members may accompany you for the period of staying, by requesting a temporary visa at the Embassy or consulate of the country where they reside before coming to Portugal. ECTS European Credit Transfer System The ECTS - European Credit Transfer System is a studentcentred system based on the student workload required to achieve the objectives of a programme, which are specified with regard to learning and competences outcomes. One of the key objectives of the Bologna Declaration of June 1999 is to facilitate the recognition and transparency of periods of study abroad. With this system, the study programmes become easy to compare for all students, both local and foreign, and, as a consequence, it facilitates mobility and academic recognition among universities.

12 12 Application for Student Mobility/Erasmus On the other hand, universities are stimulated to organise and revise their study programmes in order to make them more attractive for foreign students. What are ECTS credits? ECTS credits are basically a numerical value, ranging from 1 to 60, which are allocated to course units in order to describe the overall student workload required to complete them. ECTS credits are a relative rather than an absolute measure of student workload. Thus, the credits reflect the quantity of work that each course unit requires in relation to the total quantity of work necessary to complete a full year of academic study at the higher education institution - that is, work involved in lectures, seminars, practical work, tutorials, fieldwork, personal study (e.g. your own studies carried out in the library or at home), examinations or other assessment activities. So, you can see that ECTS credits are based on the overall student workload and are not strictly limited to the hours of contact (in classes, for instance). In ECTS, 60 credits represent the workload of an academic year of study and normally 30 credits represent a semester and 20 credits a term. In addition to this, in case of a study period abroad the ECTS credits ensure that the programme will be reasonable in terms of workload. What is the ECTS grading scale? and grades - and it also provides a means to interpret national systems of higher education. ECTS is based on three core elements: information (on study programmes and student achievement), mutual agreement (between the partner institutions and the student) and the use of ECTS credits (which reflect the overall student workload). The ECTS Grading Scale As mentioned above, the grading system is an essential issue in the academic recognition process of international mobility programmes. Grading scales vary according to host countries and institutions, accounting for the difficulty and complexity levels of the equivalence process. Therefore, in order to overcome this wide complex universe of national grading systems throughout Europe, a grading scale has been developed in the framework of ECTS (European Credit Transfer System) to make the comparison between different national scales easier and the assessment process more transparent. The ECTS grading scale allows the qualitative assessment of student s performance in the course units (subjects) attended at the host institution. Firstly, this grading system divides students into two categories: pass and fail ; then, those obtaining passing grades are divided into five subgroup and an ECTS grade is allocated to each subgroup. The ECTS grade provides additional information regarding Many different national grading scales exist in Europe. Thus, in order to facilitate the mobility of students and the transference of their grades between institutions, a common ECTS grading system has been developed. The ECTS grading scale is based on the combined use of keywords with short explanations and alphabetical definitions, ranging from A to F. The ECTS grading scale ranks the students on a statistical basis. The aim of the scale is to provide an instrument of transparency within the European higher education system, to build bridges and foster partnerships among institutions, as well as to broaden the choices available to students. The system makes it easier for institutions to recognize the learning achievements of their students through the use of commonly understood measurements credits

13 Welcome Guide 2011/ the student s achievements in a specific subject. It is based on the rank of a student in a given assessment, i.e., how he/she performed relative to other students in the same class (or in a significant group of students). It is important to note that the ECTS grade does not intend to replace the local grade (see topic below); the main objective is to provide qualitative information about the student s academic performance. Therefore, it is based on a relative grade that can be represented as follows: The National Grading System Sufficient Good Good with distinction Very Good with distinction 20 Very Good with distinction and honors In the national grading system, the results are represented in a scale from 0 to 20, and the minimum mark required to approval is 10. ECTS Grade % of successful students normally achieving the grade A 10 B 25 C 30 D 25 E 10 F - Definition Excellent: outstanding performance with only minor errors. Very Good: above average standard but with some errors. Good: generally sound work with a number of notable errors. Satisfactory: fair but with significant shortcomings. Sufficient: performance meets the minimum criteria. Fail: some more work required before credit can be awarded. The ECTS credits have been fully introduced in all graduate programmes offered by ISEG. A credit indicates the average amount of time necessary to fulfill the course requirements: attendance of lectures, seminars, workshops, practical exercises, preparation of papers and exams. Sixty credits corresponds the average workload of a full-time student during one academic year. ECTS is based on the principle that 60 credits measure the workload of a full-time student during one academic year. Credits in ECTS can only be obtained after successful completion of the work required and appropriate assessment of the learning outcomes achieved.

14 14 Application for Student Mobility/Erasmus How are ECTS credits transferred among higher education institutions? Home and host institutions have to prepare and exchange transcripts of records for each student participating in ECTS. This process is required before and after the period of study abroad. Copies of these transcripts are given to the student for his/her personal file. The home institution recognises the amount of credit received by the students coming from partner institutions abroad, so that the credits for the course units replace the credits which would have been obtained from the home institution. The Learning Agreement provides the student a guarantee in advance that the credits for the approved programme of study will be transferred. The ECTS credit system provides transparency through the following means: 1. ECTS credits, which are a numerical value allocated to course units in order to describe the student workload required to complete them; 2. The transcript of records, in which the students learning achievements are fully displayed in a comprehensive way, so as to be understood and easily transferable from one institution to another; 3. The learning agreement, which covers the programme of study to be taken by the student, as well as the ECTS credits to be awarded in case of satisfactory completion. This involves the commitment of both home and host institutions, as well as of the student; 4. The information package, which supplies written information to students and staff of institutions, departments/faculties, the organisation and structure of studies and course units; Full academic recognition is a fundamental condition for student mobility in the framework of the Erasmus and Socrates programmes. The study period abroad replaces the equivalent period of study taken at the home university (including examinations or other forms of assessment), within the framework of the agreed study programme between partner institutions. in which local students voluntary offer their help and support to new fellows. Before your arrival at ISEG you may be allocated a Buddy Erasmus. This means that a student from ISEG will help you in your social and academic integration. In this procedure, the Erasmus Office will have into consideration the course you will be attending, so that your Buddy Erasmus can be more helpful. Portuguese Language Course If you want to learn about Portuguese language and society, why not enroll in a course of Portuguese as a Foreign Language.There are many Portuguese language courses to which you may apply in Lisbon. As mentioned above, in recent years this school has provided students with a Portuguese language course. When you arrive, you can sign up for the course and pay a fee of 50. At the end of the course you will receive a certificate. If there is a minimum of 10 students enrolled for the Portuguese language course, it will be held at ISEG. If not, the students will be distributed within the other schools of the Technical University. The total duration of the course is 40 hours (usually 4 times a week, 2 hours each day). Buddies s Programme The first days in a new environment may not be easy. In order to facilitate your integration and the contact with local students, ISEG has set up a buddies programme,

15 Facilities and Services at ISEG Welcome Guide 2011/ Library The school has a modern central library and computer centre, offering over specialised books, journal and periodicals. In fact, its economic documentation is the most complete of its kind in the country. As well as hosting all the modern information services necessary for study and research, the library provides very comfortable reading facilities. Any student wishing to borrow books from the library must request a loan card. Timetable: monday-friday 9.30 am to pm. Saturday 9.30 am to pm. Bookshop ISEG has a bookshop selling school books, literature and stationery. Timetable: monday-friday 9.00 am to pm and pm to pm. Computing Facilities All students have access to computer rooms, which can be an invaluable asset in obtaining information and preparing class assignments and projects. About two hundred computers are available with internet access, and the most common software. Remember, you are also entitled to your personal address at ISEG. Users who have a portable computer with a wireless network board can read their or access the web from numerous locations around the Campus of ISEG without having to hook up their modems. Virtual Secretariat - Academic Service for Students AQUILA System Standing around in queues to register for courses is a thing of the past. At ISEG, students register on-line through the web. They can view their exam results and check their credit accumulation. Note however that first-time registrations are carried out on paper. Upon first registration, new students receive their username and password for future use of AQUILA that is the virtual face of the Academic Services of the University. Timetable: monday/friday 9.00 am to pm. Closed during the month of August. Bars and Canteens ISEG boasts three snack bars, a canteen and a restaurant. The canteen serves lunch and dinner. The price of a standard meal is around 2,20 and includes soup, the dish of the day, milk or fruit juice and dessert. The snack bars serve a variety of hot and cold light meals and refreshments. Timetable: Bar: monday/friday: 8.30 am to pm; Saturday: 8.30 am to pm Canteen: monday/friday: pm to pm; Saturday: pm to pm Study Rooms There are several study rooms, if you need to study at ISEG. On the Library (on the Ground Floor): Monday/ Friday: 9.30 am to pm, Saturday: 9.30 am to pm.

16 16 Facilities and Services at ISEG Bank (CGD) During the week, banks are open from 8.30 am to 3.00 pm On weekends and on public holidays these services are closed. However Lisbon abounds in cash point dispensers (ATMs), which can be identified by an MB sign. The maximum withdrawal per day is 400. Within the ISEG building there is a branch of one of the major Portuguese banks, the Caixa Geral de Depósitos (CGD). This CGD branch has special opening hours, being open from 10:00 am to 4:30 pm. The widely accepted credits cards are VISA, American Express, Euro Card and MasterCard. Your pin number enables you to withdraw cash from any of the Multibanco automatic cash-dispensing machines. You may also apply for a University Card authorising you to open a bank account. TUNA ECONÓMICAS Any student who can sing, dance or play a musical instrument is invited to join the school band, interpreting traditional academic songs. Join Tuna Económicas and share in the country s culture. THE UNIVERSITY CHOIR If you have a melodious voice, feel free to come along for a rehearsal. You may well be selected to join this highly renowned choir. The Students Union It is not easy to move to a new country and make new friends. But friends are never far away. There are many opportunities to make contact with students here in ISEG, whether it is through the Students Union or with other international students. AEISEG The students union (AEISEG) is responsible for cultural activities such as publishing books, organising conferences, exhibitions, festivals and concerts as well as athletic activities at different sports tournaments. AIESEC The International Students Association of ISEG performs a number of valuable services to the student community through its efforts in forging links between students and the business world. ALUMNI The liaison between the academic and the professional world is fostered through the Alumni Association. Besides upholding the reputation of ISEG as a nucleus for excellence in teaching and research, the aim of the Alumni Association is to strengthen the close co-operative ties among former students.

17 How to Get to ISEG Welcome Guide 2011/ Arriving at ISEG by Plane: Lisbon is just a few hours away from North America (about 6 to 8 hours) and 2 to 3 hours from most European cities. Lisbon s international airport (Aeroporto da Portela) is only 7 km away from the city centre. A complete public transport network is available in the main towns. In Lisbon there are three kinds of public transport: buses and trams (Carris) and Underground (Metro). The bus fares range from 1,75 to 3,50 and the Metro fare is 1,05. If you wish, you may choose to purchase a monthly ticket for buses, Metro and trams at the price of about 32, which allows you to travel as many times as you wish. A simple and cheap way of getting from the airport to the city centre is by bus, take the AeroBus number 91 at the Airport, service begins at 07:45am and ends at 08:15pm. Buses pass every 20 minutes, and the ticket price is 3,50. Get off at Av. Fontes Pereira de Melo bus stop. From there you take the number 727 bus to go to ISEG and get off at Conde Barão / Av. D. Carlos I bus stop. Alternatively, since the Lisbon Airport is very close to the City Centre, you can reach ISEG by taxi (ask about the fare beforehand and for a receipt at destination), they are available 24-hours a day, the journey time to the city centre lasts minutes and costs between 10-15, ask to come to Rua das Francesinhas, near the Parliament (Assembleia da República). Taxis are mostly painted cream with a roof-light to identify them. However, some taxis keep the old colours, green and black. In towns, taxis use taximeters, but outside urban boundaries, the service is charged by the kilometer, and includes the price for the driver s return to his starting point. From 10 p.m. to 6 p.m., the fare increases 20%. It is usual to give a tip of 10% on top of the price registered. Luggage is charged according to a fixed rate. All taxis have an updated chart in two languages. by Train: If you arrive by train, you will reach the elegant Victorianstyle Santa Apolónia railway station. To get to ISEG, you should take the 794 bus and get off at Rua Conde Barão. Then you have two alternatives: either to walk up Av. D.Carlos I or to take the number 706 or 727 bus and get off at the last stop in Av. D.Carlos I. You can also take from Santa Apolónia railway station bus number 706 and get off at Conde Barão / Av. D. Carlos I bus stop. Transports to Get to ISEG By bus (bus numbers): Av. D. Carlos I: 706, 727 By tram: Calçada da Estrela: number 28 By train: From Station of Santa Apolónia: take bus 794 to Rua Conde Barão. Then either walk up Avenida D. Carlos I or take bus 706 or 727 to last stop in Avenida D. Carlos I. Station of Santos (Railway Line of Cascais) By underground: Rato (Yellow Line) Cais do Sodré (Green Line) By foot: Follow directions to the Parliament ( Assembleia da República ). ISEG is just across Calçada da Estrela.

18 18 ISEG Campus Map ISEG is a campus with a variety of buildings: Bento Jesus Caraça Building Rua Miguel Lupi (Street), nº20. Quelhas Building, with an entrance in Rua Miguel Lupi (Parking Lot); an entrance in Rua do Quelhas nº 6, and through Rua das Francesinhas. Francesinhas Buildings (Buildings 1 e 2), situated between Rua das Francesinhas and Rua Miguel Lupi; with entrances in Rua das Francesinhas and internal entrance through the Quelhas Building. Rua Miguel Lupi Calçada da Estrela Rua do Quelhas Rua das Francesinhas FRANCESINHAS 2 QUELHAS 6 Reception; ISEG s Presidency; Graduate Office; IDEFE; Marketing Services and Public Relations Department; Auditoriums; Classrooms; Research Centre; Teachers Offices; Mathematics Department; Secretariat. QUELHAS 2 Alumni Economicas; Doctor s Office; Teachers Offices; Research Centers; Logistics and Technical Support Division; Financial Division; Treasury. FRANCESINHAS 1 Reception; Undergraduate Office; Erasmus Office; Amphiteatres; Classrooms; Study Rooms; Meeting Rooms. BIBLIOTECA Library; Reception; Magazines; Books; Team-work room; Informal reading area; Library staff offices. QUELHAS 4 Teachers Offices; Restaurants; Amphiteatre; Classrooms; Computer Centres; Team-work room; Meeting Rooms; Students Union; Canteen; Bookshop; Bank; Parking Car. BENTO DE JESUS CARAÇA Reception; IT Department; Teachers Offices; Team-work room; Meeting Rooms; Students Union; Bar; ATM; Parking Car.

19 Useful Information Welcome Guide 2011/ Local Map ANJAF Residence With the purpose of offering a housing quality service to all the students, as well as a pleasant space to study. Calçada da Estrela R. Almeida Brandão ANJAF offers the possibility to benefit from the Centre of resources and library, the social integration support and professional training at the same time. R. Miguel Lupi R. Jorge Alves UTL Instituto Superior de Economia e Gestão R. dos Industriais Private Housing R. das Quelhas Av. Dom Carlos I Accommodation The Erasmus Office (GEI) is not responsible for settling students in accommodation but tries to do its best providing all the necessary orientation and information for all incoming students. For this purpose, it works together with the aforementioned group of local students. Accommodation in Halls of Residence is extremely scarce and only 1% of foreign students manage to get a place there. To overcome this problem, renting a room in an apartment, shared with other students looking for an extra flat mate to share bills, is the best solution and a less expensive option. Remember that finding lodgings in Lisbon can be difficult, especially if you are staying for less than a year. While seeking for permanent accommodation the best option for first nights is to stay at a Youth Hostel. Make sure you have a reservation. University Residence The halls of residence have no single rooms; each room is shared by two or three students, and has wash-basin facilities. There are also shared living room, kitchen and bathroom facilities. Though crockery and cutlery is not provided, you can purchase whatever you need on the spot. The neighbouring area has many low-price shops where such items can be bought inexpensively. If such accommodation appeals to you, please state this in your accommodation request so we make arrangements. It is also possible to rent a private room (living in with a family) or to rent an apartment. Such rooms cost about 250/300 per month. Flats normally consist of two or three rooms. Do not hesitate to contact the Erasmus Office They can help you make these arrangements through their list of private rooms in the ISEG vicinity. Students may also find a notice board with a variety of accommodation on offer next to the student union. Youth Hostel There are two youth hostels in Lisbon. They offer two kinds of rooms: double and dormitory rooms, designed to accommodate up to six people. As this is normally a temporary solution, you are expected to pay for each night s stay (including breakfast). The youth hostel also has a restaurant (self-service) with a take-away facility. There you can have lunch or dinner for 5. The price is 35 (low season) and 42 (high season) for a double room with toilet. If you really need accommodation urgently, contact: Lisbon Youth Hostel Rua Andrade Corvo, Lisboa Tel.: Fax: Underground/Subway - Picoas Lisbon Youth Hostel at Parque das Nações R. de Moscavide, Lisboa Tel.: Fax: Underground/Subway - Oriente

20 20 Useful Information Important links For further information please consult the following Websites: and our facebook page at pages/lisboa/iseg-instituto-superior-de-economia-e- Gestao/ Health Care Services Public Health Clinic In Portugal most people receive medical treatment through the Public Health Clinic ( Centro de Saúde ), that is run through the National Health System in order to provide general healthcare for the general public. In case of sudden illness you should go to the permanent attendance service (SAP). Hospital Social Services Medical Care Rua da Junqueira nº 86 Tel.: Schedule: Monday to Friday am to pm Psychology Service At ISEG all students are entitled to a free appointment with our psychology service. Schedule: Tuesday am to 1.00 pm and from 2.00 pm to 5.00 pm Thursday am to 1.00 pm Pharmacies Most pharmacies in Lisbon are open during the week from 9.00 am to 1.00 pm and from 3.00 pm to 7.00 pm. On Saturday the opening hours are from 9.00 am to 1.00 pm. They are closed on Saturday afternoon and on Sunday. Special 24-hour services are made available by pharmacies on a rotation basis. You can check their addresses at the door of any pharmacy (open or closed) or ask through the telephone number 118. The district of Lisbon has many hospitals that are also run through the National Health System. The emergency section of the hospital is open 24 hours a day. Only in cases of risk to life or real emergency should you go to the emergencies section ( urgências ). Otherwise you should go to the SAP at the nearest public health clinic. In the event of an emergency, dial our national emergency number 112 (free call) and ask for the ambulance or police service. Student Social Services In order to have access to health care, E.U. citizens, who do not reside in Portugal, must be accompanied by either their passport, identity card or by the European Health Insurance Card. As an ISEG student you are entitled to medical care at very low prices through our Social Services.

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